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7/27/2019 Global Promotion Strategies.pptx
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GlobalPromotionStrategies
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Pull Vs Push Strategy
Pull Strategy
A promotional
strategy directedat the final buyer
or end user of a
product or
services.
Push Strategy
A promotional
strategy directedat the distributors
of a product.
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Personal Selling
It is the communication between apotential buyer and a salesperson to the
end of understanding buyer needs,matching those needs to the supplier’sproduct or services, and ultimatelyachieving sales
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International Selling (MultiCountry Sales Force)
Purchasing Behavior
It is important to identify buying unit in the
client company. Buying unit consist of allpersons who have input into the buying
decision.
Buying Criteria
International salesperson may have to dealwith different decision or objectives on the
part of the purchaser.
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Language
Business Etiquette
Global marketers are likely to encounter diverseset of business practices because interpersonalbehavior is intensely culture-bound.
Ex. Lateness can cause visitors to “lose face” inHong Kong which is not an acceptable trait.
In Switzerland they are impressed if visitors arrives
10-15 minutes early.
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International SalesNegotiations
Negotiations in the global arena iscomplicated because the negotiating
patterns frequently come from differentcultural backgrounds.
Careful background preparation on thecultural norms of the foreign country is the
starting point of the success of thenegotiation.
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Ex. Negotiations in China took longer timebecause it was used for
interdepartmental negotiations amongChinese themselves.
American managers like to “get it all inwriting” while in Brazil, even a written
contract may not be regarded as binding, but rather as open for continuedrenegotiation.
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Local Selling (Single CountrySales Force)
The local sales force can be expected tounderstand local customs, and the global
company typically gains additionalacceptance in the market.
Role of Local Sales Force
Missionary sales force focuses on promoting
the product rather than distributing theproduct or even finalizing sale.
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Foreign Sales Practices
Although sales force are employed virtually
every where the nature of their interaction withthe local customer is unique to each marketand may affect local sales operation.
Ex. Japanese often judge salespersons sincerity
through the frequency of their phone calls.
Recruiting Sales Force Compensation
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Selling to Businesses andGovernments
International Trade Fairs Trade Fairs are ideal for exposing new customers
and potential distributors to a company’sproduct range. Are also a chance for companyto meet with prospective customers in a lessformal atmosphere.
Germany’s Hannover Fair is considered thelargest industrial fair in the world attracting app.6000 exhibitors in engineering and technology in
60 countries. Consequently trade fairs are a means of both
selling products and gathering important anduseful market intelligence.
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Selling through a BiddingProcess
Companies competing for such major projectsmust take a number of steps beforenegotiations for a specific purchase can begin.
Search Phase
A phase in which potential supplier identifyprojects of interest with them.
Prequalifying Phase
A prospective buyers ask for documentationfrom interested suppliers to verify that biddersare trustworthy and capable of handling theproposed project.
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Formal Bid
The potential supplier states the price it will
charge a client for a project and details theterms of the project.
Performance Bond
a guarantee that the company will paycertain specified damages to the customer ifthe job is not completed in accordance withthe agreed upon specifications.
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Consortium Selling
A group of firms that participate in aproject on a pre-agreed-on basis but act
as one company toward the buyer.
Turnkey Project
A project in which the supplier provides the
buyer with a complete solution for
immediate use, occupation or operation.
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Other Forms of Promotion
Sales Promotion
Encompasses marketing activities that
generates sales by adding value to products. Sales Promotions such as coupons, gifts, and
various types of reduced priced labels areused in most countries.
Slotting Allowance- a promotion aimed at
distributors it is a payment made to retailers inreturn for taking a new product.
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Sports Promotionand Sponsorship
It is common in
Europe and US
and is growing
fast in certainparts in east
Asia, middle
East, Brazil and
India
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Telemarketing, Direct Mail and Spam
Product Placement
Television show “Please be careful in my Heart”
Managing Word of Mouth
Buzz Marketing
Managed word of mouth in which firm attemptto promote a sale and encourage people to
talk about the firm.