GLOBAL SPONSORS
GLOBAL SPONSORS
ProDeploy Client SuitePatrick von Siebenthal
© Copyright 2017 Dell Inc.
Dell Customer Communication
LOW VALUE HIGH VALUE
Digital
Transformation
Keep PCs
working
IT
Transformation
Workforce
Transformation
Security
Transformation
Devices & OSCommoditized
IT Services
© Copyright 2017 Dell Inc.
Dell Customer Communication
End User Experience
Request new PC
Schedule Install
Wait for Tech
Tech shows up late
Yes! New Computer
Missing Apps
Where’s my File?
Trouble Tickets
Computer Works
Wait for Install Start Using Your New Computer
Turn on & login to New PC
Logoff & shutdown Old PC
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© Copyright 2017 Dell Inc.
Dell Customer Communication
Warehouse/Staging Onsite
Move work to the factory
Factory
Image Load
Asset Tag
BIOS Settings
Join Domain
Patch OS (SCCM)
Install Apps (SCCM)
Asset Report
Data Migration (Cloud)
Moving work to the factory saves money and time.
+ much better for mobile and remote users
© Copyright 2017 Dell Inc.
Dell Customer Communication
Warehousing/Staging OnsiteFactory
Minimize user impact
Image Load
Asset Tag
BIOS Settings
Join Domain
Patch OS (SCCM)
Install Apps (SCCM)
Asset Report
Data Migration (Cloud)
Unbox & Dock
Onsite deployment becomes just as easy as deploying a new
smartphone
© Copyright 2017 Dell Inc.
Dell Customer Communication
ProDeploy
Plus
ProDeploy
Basic Deployment
Deployment services training, authorization and competency via PartnerDirect
Seamless integration with TechDirect
ProDeploy Client Suite3 offers designed to meet customer needs from the most simple to the most complex
© Copyright 2017 Dell Inc.
Dell Customer Communication
• Engagement manager as your single point of contact handles every aspect of your deployment
• Deployment Engineer develops implementation planExperts
• Over 11M systems configured annually
• 54.6K systems imaged each week
• Project documentation with knowledge transferInsights
• TechDirect self service portal for configuration and status updates
• 24x7 onsite installation plus data/settings migration
• 30-day post-deployment supportEase
ProDeploy Client SuiteDeploy PCs with greater speed and less effort
Planning Configuration Installation Post-deployment
Support
© Copyright 2017 Dell Inc.
Dell Customer Communication
ProDeploy Client SuiteFeature comparison
Basic
DeploymentProDeploy
ProDeploy
Plus
Pre-deploy
Single point of contact for project management
Self service portal for configuration control & updates
Deployment engineer develops implementation plan
TAM engagement via ProSupport Plus
Deploy
Distribution point for SCCM configuration in factory
Load an ImageAssist dynamic image
Load a WIM or Ghost static image
Configure BIOS settings
Asset tag applied to each system
Standard asset reports
Onsite installation of client system available 24x7
Project documentation with knowledge transfer
User settings & data migrated to new system
Securely wipe data from retiring client systems
Post-deploy30 day post-deployment support
Training credits for Dell EMC Education Services
© Copyright 2017 Dell Inc.
Dell Customer Communication
ProDeploy Client Suite for the channel
Benefits:
• Supplement your capabilities and expand into new markets through resale
• Free up resources for higher margin opportunities
• Increase your services revenue
• Visibility of project status at your fingertips
• Simplified bundled offers are easy to sell
Awareness• Marketing collateral
• Training
• Communications and critical
updates with TechAlerts
• Find a Partner
Incentives
• Eligible for Partner
AdvantEdge program
• Labor reimbursement with
co-delivery through Services
Competency for Deployment
Ease
• Resell or co-delivered
• Global deployment scale
and capabilities
Deployment services the way to you want it, when and where you need it
Deploy& Integrate
Deploy& Integrate
© Copyright 2017 Dell Inc.
Dell Customer Communication
Co-Delivery
You sell
We deliver the deployment
ProDeploy for Client – Channel FrameworkFlexible resell and co-delivery models for partners
Perform onsite delivery
with Services Competency
for DeploymentResell +
Resell1
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