GLOSSARY OF TERMS USED IN OP & PM

Sudarshan Kumar Patel

PGDMA-1320

NAARM

GLOSSARY

Operation Management OM Function OM Role QMO OM Characteristics OM Decisions Performance Objectives OM 5P Process Types Service Shops Process Mapping Little’s Law Design Funnel QFD Taguchi Methods Computer Aided Designs Poka Yokes

Location Capacity Location Technique Utilization & Efficiency GIS Forecasting Methods Layout Balancing Techniques Process Technology MIS,DSS,TPS,ESS Lean Operation JIT,KANBAN,KAIZEN,6SIGMA Waste Elimination 5s Project Project Crashing Constraints of Project AOA,AON,CP,CPM Gantt Chart, Milestone,

PERT,WBS

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