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    Copyright 2006, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin

    11th EditionChapter 12

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    Copyright 2006, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin

    Segment Reporting andDecentralization

    Chapter Twelve

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    Decentralization in Organizations

    Disadvantages of

    Decentralization

    Lower-level managersmay make decisions

    without seeing thebig picture.

    May be a lack ofcoordination among

    autonomousmanagers.

    Lower-level managers

    objectives may notbe those of theorganization. May be difficult to

    spread innovative ideasin the organization.

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    Cost, Profit, and Investments Centers

    Responsibility

    Center

    CostCenter

    ProfitCenter

    InvestmentCenter

    Cost, profit,

    and investmentcenters areallknown asresponsibility

    centers.

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    Cost, Profit, and Investments Centers

    Cost Center

    A segment whosemanager has control

    over costs,

    but not over revenuesor investment funds.

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    Cost, Profit, and Investments Centers

    Profit Center

    A segment whosemanager has controloverbothcosts and

    revenues,

    but no control overinvestment funds.

    Revenues

    Sales

    Interest

    Other

    Costs

    Mfg. costs

    Commissions

    Salaries

    Other

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    Cost, Profit, and Investments Centers

    Investment Center

    A segment whosemanager has controlover costs, revenues,

    and investments inoperating assets.

    Corporate Headquarters

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    Responsibility Centers

    Salty SnacksProduct Manger

    Bottling PlantManager

    WarehouseManager

    DistributionManager

    BeveragesProduct Manager

    ConfectionsProduct Manager

    OperationsVice President

    FinanceChief FInancial Officer

    LegalGeneral Counsel

    PersonnelVice President

    Superior Foods CorporationCorporate Headquarters

    President and CEO

    Cost

    Centers

    InvestmentCenters

    Superior Foods Corporation provides an example of thevarious kinds of responsibility centers that exist in an

    organization.

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    Responsibility Centers

    Salty SnacksProduct Manger

    Bottling PlantManager

    WarehouseManager

    DistributionManager

    BeveragesProduct Manager

    ConfectionsProduct Manager

    OperationsVice President

    FinanceChief FInancial Officer

    LegalGeneral Counsel

    PersonnelVice President

    Superior Foods CorporationCorporate Headquarters

    President and CEO

    Superior Foods Corporation provides an example of thevarious kinds of responsibility centers that exist in an

    organization.

    Profit

    Centers

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    Responsibility Centers

    Salty SnacksProduct Manger

    Bottling PlantManager

    WarehouseManager

    DistributionManager

    BeveragesProduct Manager

    ConfectionsProduct Manager

    OperationsVice President

    FinanceChief FInancial Officer

    LegalGeneral Counsel

    PersonnelVice President

    Superior Foods CorporationCorporate Headquarters

    President and CEO

    Cost

    Centers

    Superior Foods Corporation provides an example of thevarious kinds of responsibility centers that exist in an

    organization.

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    Decentralization and Segment Reporting

    Asegmentis any partor activity of an

    organization about

    which a managerseeks cost, revenue,

    or profit data. A

    segment can be . . .

    Quick Mart

    An Individual Store

    A Sales Territory

    A Service Center

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    Superior Foods: Geographic Regions

    East

    $75,000,000

    Oregon$45,000,000

    Washington$50,000,000

    California$120,000,000

    Mountain States$85,000,000

    West

    $300,000,000

    Midwest

    $55,000,000

    South

    $70,000,000

    Superior Foods Corporation$500,000,000

    Superior Foods Corporation could segment its businessby geographic regions.

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    Keys to Segmented Income Statements

    There are two keys to buildingsegmented income statements:

    A contribution format should be used because itseparates fixed from variable costs and it

    enables the calculation of a contribution margin.

    Traceable fixed costs should be separated from

    common fixed costs to enable the calculation ofa segment margin.

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    Identifying Traceable Fixed Costs

    Traceable costs arise because of the existence of aparticular segment and would disappear over time if

    the segment itself disappeared.

    No computerdivision means . . .

    No computerdivision manager.

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    Identifying Common Fixed Costs

    Common costs arise because of the overalloperation of the company and would not disappear

    if any particular segment were eliminated.

    No computerdivision but . . .

    We still have acompany president.

    Traceable Costs Can Become Common

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    Traceable Costs Can Become CommonCosts

    It is important to realize that the traceablefixed costs of one segment may be a

    common fixed cost of another segment.

    For example, the landing feepaid to land an airplane at an

    airport is traceable to the

    particular flight, but it is nottraceable to first-class,

    business-class, andeconomy-class passengers.

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    Traceable and Common Costs

    FixedCosts

    Traceable Common

    Dont allocatecommon costs to

    segments.

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    Activity-Based Costing

    9-inch 12-inch 18-inch Total

    Warehouse sq. ft. 1,000 4,000 5,000 10,000

    Lease price per sq. ft. 4$ 4$ 4$ 4$

    Total lease cost 4,000$ 16,000$ 20,000$ 40,000$

    Pipe Products

    Activity-based costing can help identify how costsshared by more than one segment are traceable to

    individual segments.Assume that three products, 9-inch, 12-inch, and 18-inch pipe, share 10,000

    square feet of warehousing space, which is leased at a price of $4 per squarefoot.

    If the 9-inch, 12-inch, and 18-inch pipes occupy 1,000, 4,000, and 5,000 squarefeet, respectively, then ABC can be used to trace the warehousing costs to the

    three products as shown.

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    Levels of Segmented Statements

    Lets look more closely at the Television

    Divisions income statement.

    Webber, Inc. has two divisions.

    Computer Division Television Division

    Webber, Inc.

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    Levels of Segmented Statements

    Our approach to segment reporting uses thecontribution format.

    Income Statement

    Contribution Margin Format

    Television Division

    Sales 300,000$

    Variable COGS 120,000

    Other variable costs 30,000

    Total variable costs 150,000Contribution margin 150,000

    Traceable fixed costs 90,000

    Division margin 60,000$

    Cost of goodssold consists of

    variablemanufacturing

    costs.

    Fixed andvariable costsare listed in

    separatesections.

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    Levels of Segmented Statements

    Segment marginis Televisions

    contributionto profits.

    Our approach to segment reporting uses thecontribution format.

    Income Statement

    Contribution Margin Format

    Television Division

    Sales 300,000$

    Variable COGS 120,000

    Other variable costs 30,000

    Total variable costs 150,000Contribution margin 150,000

    Traceable fixed costs 90,000

    Division margin 60,000$

    Contribution margin

    is computed bytaking sales minus

    variable costs.

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    Levels of Segmented Statements

    Income Statement

    Company Television Computer

    Sales 500,000$ 300,000$ 200,000$

    Variable costs 230,000 150,000 80,000

    CM 270,000 150,000 120,000Traceable FC 170,000 90,000 80,000

    Division margin 100,000 60,000$ 40,000$

    Common costs

    Net operatingincome

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    Levels of Segmented Statements

    Income Statement

    Company Television Computer

    Sales 500,000$ 300,000$ 200,000$

    Variable costs 230,000 150,000 80,000

    CM 270,000 150,000 120,000Traceable FC 170,000 90,000 80,000

    Division margin 100,000 60,000$ 40,000$

    Common costs 25,000

    Net operatingincome 75,000$

    Common costs should not

    be allocated to thedivisions. These costs

    would remain even if oneof the divisions were

    eliminated.

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    Traceable Costs Can Become Common Costs

    As previously mentioned, fixed costs that aretraceable to one segment can become commonif the company is divided intosmaller segments.

    Lets see how this works

    using the Webber Inc.example!

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    Traceable Costs Can Become Common Costs

    We obtained the following information fromthe Regular and Big Screen segments.

    Income StatementTelevision

    Division Regular Big Screen

    Sales 200,000$ 100,000$

    Variable costs 95,000 55,000

    CM 105,000 45,000

    Traceable FC 45,000 35,000

    Product line margin 60,000$ 10,000$

    Common costs

    Divisional margin

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    Income StatementTelevision

    Division Regular Big Screen

    Sales 300,000$ 200,000$ 100,000$

    Variable costs 150,000 95,000 55,000

    CM 150,000 105,000 45,000

    Traceable FC 80,000 45,000 35,000

    Product line margin 70,000 60,000$ 10,000$

    Common costs 10,000

    Divisional margin 60,000$

    Traceable Costs Can Become Common Costs

    Fixed costs directly tracedto the Television Division

    $80,000 + $10,000 = $90,000

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    Inappropriate Methods of Allocating Costs Among

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    Inappropriate Methods of Allocating Costs AmongSegments

    Segment1

    Segment3

    Segment4

    Inappropriateallocation base

    Segment2

    Failure to tracecosts directly

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    Quick Check

    How much of the common fixed cost of $200,000can be avoided by eliminating the bar?

    a. None of it.

    b. Some of it.c. All of it.

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    Q i k Ch k

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    Quick Check

    Suppose square feet is used as the basis forallocating the common fixed cost of $200,000. Howmuch would be allocated to the bar if the baroccupies 1,000 square feet and the restaurant9,000 square feet?

    a. $20,000

    b. $30,000

    c. $40,000d. $50,000

    Q i k Ch k

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    Quick Check

    Suppose square feet is used as the basis forallocating the common fixed cost of $200,000. Howmuch would be allocated to the bar if the baroccupies 1,000 square feet and the restaurant9,000 square feet?

    a. $20,000

    b. $30,000

    c. $40,000d. $50,000

    The bar would be allocated

    1/10 of the cost or $20,000.

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    Copyright 2006, The McGraw-Hill Companies, Inc.McGraw-Hill/Irwin

    Income StatementHaglund's

    Lakeshore Bar Restaurant

    Sales 800,000$ 100,000$ 700,000$

    Variable costs 310,000 60,000 250,000

    CM 490,000 40,000 450,000

    Traceable FC 246,000 26,000 220,000

    Segment margin 244,000 14,000 230,000

    Common costs 200,000 20,000 180,000

    Profit 44,000$ (6,000)$ 50,000$

    Allocations of Common Costs

    Hurray, now everything adds up!!!

    Q i k Ch k

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    Quick Check

    Should the bar be eliminated?

    a. Yes

    b. No

    Q i k Ch k

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    Should the bar be eliminated?

    a. Yes

    b. No

    Quick Check

    Income Statement

    Haglund's

    Lakeshore Bar Restaurant

    Sales 700,000$ 700,000$

    Variable costs 250,000 250,000CM 450,000 450,000

    Traceable FC 220,000 220,000

    Segment margin 230,000 230,000

    Common costs 200,000 200,000

    Profit 30,000$ 30,000$

    The profit was $44,000 beforeeliminating the bar. If we eliminate

    the bar, profit drops to $30,000!

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    N t B k V l G C t

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    Net Book Value vs. Gross Cost

    Most companies use the net book value ofdepreciable assets to calculate average

    operating assets.

    Acquisition cost

    Less: Accumulated depreciation

    Net book value

    R t I t t (ROI) F l

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    Return on Investment (ROI) Formula

    ROI =Net operating income

    Average operating assets

    Margin = Net operating incomeSales

    Turnover =

    Sales

    Average operating assets

    ROI = Margin Turnover

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    Incre sing ROI An E le

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    Increasing ROI An Example

    Regal Company reports the following:Net operating income $ 30,000

    Average operating assets $ 200,000

    Sales $ 500,000Operating expenses $ 470,000

    ROI = Margin Turnover

    Net operating incomeSales

    SalesAverage operating assets

    ROI =

    What is Regal Companys ROI?

    Increasing ROI An Example

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    Increasing ROI An Example

    $30,000$500,000

    $500,000$200,000

    ROI =

    6% 2.5 = 15%ROI =

    ROI = Margin Turnover

    Net operating incomeSales

    SalesAverage operating assets

    ROI =

    Increasing Sales Without an Increase in

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    Increasing Sales Without an Increase inOperating Assets

    Regals manager was able to increase sales to$600,000 while operating expenses increased to$558,000.

    Regals net operating income increased to

    $42,000. There was no change in the average operating

    assets of the segment.

    Lets calculate the new ROI.

    Increasing Sales Without an Increase in

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    Increasing Sales Without an Increase inOperating Assets

    $42,000$600,000

    $600,000$200,000

    ROI =

    7% 3.0 = 21%ROI =

    ROI increased from 15% to 21%.

    ROI = Margin Turnover

    Net operating incomeSales

    SalesAverage operating assets

    ROI =

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    Investing in Operating Assets to

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    g Op gIncrease Sales

    $50,000$535,000

    $535,000$230,000

    ROI =

    9.35% 2.33 = 21.8%ROI =

    ROI increased from 15% to 21.8%.

    ROI = Margin Turnover

    Net operating incomeSales

    SalesAverage operating assets

    ROI =

    ROI and the Balanced Scorecard

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    ROI and the Balanced Scorecard

    It may not be obvious to managers how to increase sales,decrease costs, and decrease investments in a way that is

    consistent with the companys strategy. A well constructed

    balanced scorecard can provide managers with a road map thatindicates how the company intends to increase ROI.

    Which internal businessprocess should be

    improved?

    Which customers shouldbe targeted and how will

    they be attracted and

    retained at a profit?

    Criticisms of ROI

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    Criticisms of ROI

    In the absence of the balancedscorecard, management may

    not know how to increase ROI.

    Managers often inherit manycommitted costs over whichthey have no control.

    Managers evaluated on ROI

    may reject profitableinvestment opportunities.

    Residual Income - Another Measure of

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    Performance

    Net operating incomeabove some minimum

    return on operatingassets

    Calculating Residual Income

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    Calculating Residual Income

    Residual

    income=

    Net

    operating

    income

    -

    Average

    operating

    assets

    Minimum

    required rate of

    return( )

    This computation differs from ROI.

    ROI measures net operating income earned relativeto the investment in average operating assets.

    Residual income measures net operating incomeearned less the minimum required return on average

    operating assets.

    Residual Income An Example

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    Residual Income An Example

    The Retail Division of Zepher, Inc. has averageoperating assets of $100,000 and is required toearn a return of 20% on these assets.

    In the current period the division earns $30,000.

    Lets calculate residual income.

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    Motivation and Residual Income

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    Motivation and Residual Income

    Residual income encourages managers tomake profitable investments that would

    be rejected by managers using ROI.

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    Quick Check

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    Quick Check

    Redmond Awnings, a division of WrapupCorp., has a net operating income of$60,000 and average operating assets of

    $300,000. The required rate of return for thecompany is 15%. What is the divisions ROI?

    a. 25%

    b. 5%c. 15%

    d. 20%

    ROI = NOI/Average operating assets

    = $60,000/$300,000 = 20%

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    Quick Check

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    Quick Check

    The companys required rate of return is 15%.Would the company want the manager of theRedmond Awnings division to make an investmentof $100,000 that would generate additional net

    operating income of $18,000 per year?

    a. Yes

    b. No

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    Quick Check

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    Quick Check

    Redmond Awnings, a division of WrapupCorp., has a net operating income of$60,000 and average operating assets of$300,000. The required rate of return for thecompany is 15%. What is the divisionsresidual income?

    a. $240,000

    b. $ 45,000c. $ 15,000

    d. $ 51,000

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    Quick Check

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    Quick Check

    If the manager of the Redmond Awnings division isevaluated based on residual income, will she wantto make an investment of $100,000 that wouldgenerate additional net operating income of

    $18,000 per year?

    a. Yes

    b. No

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    Transfer Pricing

    Appendix 12A

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    Negotiated Transfer Prices

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    g

    A negotiated transfer price results from discussionsbetween the selling and buying divisions.

    Advantages of negotiated transfer prices:

    1. They preserve the autonomy of thedivisions, which is consistent withthe spirit of decentralization.

    2. The managers negotiating thetransfer price are likely to have muchbetter information about the potentialcosts and benefits of the transferthan others in the company.

    Upper limit isdetermined by thebuying division.

    Lower limit isdetermined by the

    selling division.

    Range of AcceptableTransfer Prices

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    Harris and Louder An Example

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    p

    The selling divisions (Imperial Beverages) lowest acceptable transferprice is calculated as:

    Variable cost Total contribution margin on lost sales

    per unit Number of units transferredTransfer Price +

    Transfer Price Cost of buying from outside supplier

    The buying divisions (Pizza Maven) highest acceptable transfer price is

    calculated as:

    Lets calculate the lowest and highest acceptabletransfer prices under three scenarios.

    Transfer Price Profit to be earned per unit sold (not including the transfer price)

    If an outside supplier does not exist, the highest acceptable transfer priceis calculated as:

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    Harris and Louder An Example

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    p

    If Imperial Beverages has no idle capacity (0 barrels) and must sacrifice othercustomer orders (2,000 barrels) to meet Pizza Mavens demands (2,000

    barrels), then the lowest and highest possible transfer prices are computedas follows:

    ( 20 - 8) 2,000

    2,000= 20Transfer Price +8

    Selling divisions lowest possible transfer price:

    Transfer Price Cost of buying from outside supplier = 18

    Buying divisions highest possible transfer price:

    Therefore, there is no range ofacceptable transfer prices.

    Harris and Louder An Example

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    p

    If Imperial Beverages has some idle capacity (1,000 barrels) and mustsacrifice other customer orders (1,000 barrels) to meet Pizza Mavens

    demands (2,000 barrels), then the lowest and highest possible transfer pricesare computed as follows:

    Transfer Price Cost of buying from outside supplier = 18

    Buying divisions highest possible transfer price:

    Therefore, the range of acceptabletransfer price is 14 18.

    Selling divisions lowest possible transfer price:

    ( 20 - 8) 1,000

    2,000= 14Transfer Price +8

    Evaluation of Negotiated TransferPrices

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    Prices

    If a transfer within a company would result in

    higher overall profits for the company, there isalways a range of transfer prices within whichboth the selling and buying divisions would

    have higher profits if they agree to thetransfer.

    If managers are pitted against each otherrather than against their past performance or

    reasonable benchmarks, a noncooperativeatmosphere is almost guaranteed.

    Given the disputes that often accompany thenegotiation process, most companies rely onsome other means of setting transfer prices.

    Transfers at the Cost to the SellingDivision

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    Division

    Many companies set transfer prices at eitherthe variable cost or full (absorption) cost

    incurred by the selling division.

    Drawbacks of this approach include:1. Using full cost as a transfer price

    and can lead to suboptimization.

    2. The selling division will nevershow a profit on any internal

    transfer.

    3. Cost-based transfer prices donot provide incentives to controlcosts.

    Transfers at Market Price

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    A market price (i.e., the price charged for anitem on the open market) is often regarded as

    the best approach to the transfer pricingproblem.

    1. A market price approach worksbest when the product or serviceis sold in its present form tooutside customers and the

    selling division has no idlecapacity.

    2. A market price approach doesnot work well when the sellingdivision has idle capacity.

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    End of Chapter 12

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