National e-Government Green IT Strategy

Dr. Zakareya Ahmed Al Khaja

Greener & Smarter ICT 2012 Kingdom of Bahrain

16th May 2012

• New eGovernment National Strategy 2016 o Vision o Strategic Objectives o Achievements o Green IT Strategy

• Case Studies o Integrated Workflow Management System o Comprehensive Return of Investment o Re-engineered Services

Agenda

Vision – ADVANCE “To Achieve next generation Government excellence; Deliver high quality services effectively; Value efficiency;

Advocate proactive customer engagement; Nurture entrepreneurship; Collaborate with all stakeholders; and

Encourage innovation”

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V alue efficiency

D eliver high quality services effectively

A dvocate proactive customer engagement

N urture entrepreneurship

C ollaborate with all stakeholders

E ncourage innovation

A chieve next generation Government excellence

New eGovernment National Strategy 2016

Increase society participation and engagement

Maintain a higher performing, collaborative, integrated, and efficient government

Obtain greater innovation and entrepreneurship

Uphold comprehensive and effectively-managed quality service offering

Sustain a heightened protection of information and user rights

Increase partnerships and private sector ICT readiness

Enhance eGovernment channels and user-experience with increased service-uptake

Improve national eLiteracy and government IT skills

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4 5

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Strategic Objectives

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New eGovernment National Strategy 2016

Green IT Strategy Overview

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Green IT Strategy

Key Elements

Key Element 2: Going Green through IT

Applying green IT solutions to make other activities more environmentally friendly

Includes implementing tele-commuting technologies to reduce unnecessary travel, deploying green transportation planning systems and moving operations online

Key Element 1: Greening IT

Reducing the environmental footprint of IT equipment

Includes data center consolidation, advanced cooling, and server virtualization

Key Element 3: Green IT Governance

Policies, Standards, Guidelines and Procedures

Green Compliant Technology Architecture

Green Reporting (using IT)

Green Awareness and Training

New eGovernment National Strategy 2016

Key Element 1: Greening IT

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“Greening IT” aims to lower, via three key levers, the considerable emissions indirectly caused by IT energy needs

Greening IT

Key Levers for Greening IT

Energy Efficient Data Center Facilities, Servers, Storage

Energy Efficient IT Equipment Desktops, Printers

Greening IT Lifecycle Mgmt Plan, Build, Run, Recycle ...

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CO2 Emissions caused by IT (Benchmarking 2008)

2% of Global CO2 emissions are caused by IT - this is close to the global emissions of the entire airline industry

IT drives CO2 emissions merely

indirectly by its energy consumption

According to expert estimates, 80% of environmental pollution caused by IT is due to energy consumption

New eGovernment National Strategy 2016

Key Element 2: Going Green through IT

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Software solutions for energy, buildings, travel & documentation can be used to assist the Kingdom in “Going Green through IT”

Going Green

Through IT

Energy

Increasing demand for renewable energies

Investigate solutions such as Smart-Grids

Handle through the IT and business strategies for EWA

Transportation

Improve fuel efficiency and sustainability of travel

Investigate need to implement fleet management systems to manage Government vehicles

IT strategy for Ministry of Transportation should investigate solutions for Route management technology and Public traffic management

Buildings

IT can be used to effectively manage building utilities,

Develop and implement standards for building control systems as part of the shared services strategy

Documentation

Move away from a paper based environment towards a digital environment through

Ongoing business process re-engineering

Shared digital archiving and document management technologies

eFax software and Video conferencing solutions

New eGovernment National Strategy 2016

Key Element 3: Green IT Governance

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An effective Green IT Governance Framework is required to ensure success of the Green IT Strategy

New eGovernment National Strategy 2016

Case Studies

Zajel handles the interaction between the parliament and the government using the principle Government-to-Government (G2G).

Issued document

700 pages Issued document

50 page

Attachments

680 + 20 pages

Issued document

150 pages

Attachments

680 + 20 + 50 pages

Issued document

100 pages

Attachments

680 + 20 + 50 +150 pages

700 pages

750 pages100 pages

900 pages

100 pages

Entity Z Archive

Entity W Archive

Entity Y Archive

Entity X Archive

Case study 1: Integrated Workflow Management System

Process Documents

700 pages

(pdf document)

100 pages

(pdf document)

150 pages

(pdf document)

50 pages

(pdf document)

Zajel Archive

Case study 1: Integrated Workflow Management System

The eGovernment Authority has developed a comprehensive Return of Investment (ROI) model that will analyze business, financial, sociological and environmental benefits of each eService being developed. The environmental aspects include:

Greenhouse Gas Emission Fuel Saved Papers and Trees

Case Study 2: Comprehensive Return of Investment

Electricity & Water eBilling service

Before

Read meter and upload

data Generate bill Print bill Mail bill

Deliver Bill Receive bill

by post

Pay bill

online or

offline

After

Read meter and upload

data Generate bill Mail bill

Deliver Bill Receive bill

electronically

Pay bill

online or

offline

Print bill

Note: Users can view

their bill history at any

point

Case Study 3: Re-engineered Services

Service enables customers to view and pay Electricity and Water bills online with the ability to register to receive the bill by email on monthly basis

Criteria Factor Current State Future Savings

25% eBill Generation 50% eBill Generation

Cost

Human Resources BHD 73,855.380 p.a. BHD 11,087.520 p.a. BHD 22,175.050 p.a.

Paper BHD 887,910.550 p.a. BHD 221,977.640 p.a. BHD 443,955.270 p.a.

Rent BHD 21,611.460 p.a. Nil Nil

Post BHD 355,117.320 p.a. BHD 92,493.070 p.a. BHD 180,039.510 p.a.

Total BHD 1,338,494.720 p.a. BHD 325,558.240 p.a. BHD 646,169.840 p.a.

Environment Trees used for 4,000,000 bills in 2008

8000 reams cost 480 trees

2000 reams cost 120 trees

4000 reams cost 240 trees

Trees used for 3,500,000 envelopes in 2008

7000 reams cost 420 trees

1750 ream cost 105 trees

3500 reams cost 210 trees

Faster and convenient delivery of bills

Payment of bills online Customer

Electronic bill history records

Increase customer satisfaction

Avoid lost bills in post

Case Study 3: Re-engineered Services

Thank you