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GOLDMAN SACHSOUR CLIENT INTREST COMES FIRST
Krishna JalanIshrath fathima
Sowmya CGMeghana Prasad
Rohit Agarwal
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About the company
Founded in New York in1869
Operates in about 25 different countries
Goal is to assist clients with the tools andservices needed to decrease administrativeburdens of managing money to allow them tofocus on increasing trading performance,
building their business and attracting newsources of capital Mission Statement
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SERVICE
Investment banking
Trading Division Asset Management
Securities Services
Risk Management
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Organizational Structure
Flat
Minimum chain of command
Efficiency is key
Decentralized
Authority is delegated to divisions, functions and
employees at lower levels.
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Focus on managementprinciples
1. Division of work
Dividing work equally
2. Authority and responsibility
flows according to the hierarchy
3. Discipline
professionalism is maintained in theorganization.
4. Centralization and decentralized
follow Decentralized policy
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Focus on managementprinciples
5. Unity of Command and Direction
Orders and instructions receive from top level
management
6. Subordination of Individual Interest to GeneralInterest
The goal which is set by the Organization comes first andthe individual goals come later.
7. Order
Systematic and orderly arrangement of physical and socialfactors
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Focus on managementprinciples
8. Fair remuneration to employees
Goldman Sachs is known for paying high salaries to itsemployees depending upon their skills and knowledge
9. EquityThey follow the principle at every level
10. Stability of Tenure of Personnel
Stability of job, providing adequate training and
development
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Focus on managementprinciples
11. Scalar Chain
CEO (Chief Executive Officer)
Vice President
General Manager
Assistant General Manager
12.Espirit de corps
spirit of co-operation
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FirmsManagement Style
Style - Management by objective
Employees are given control over goal setting.
Management only intervenes when something isnot going right.
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Organizational Controls
Output Controls Flat and decentralized = focus on divisional and individual
goals
Culture Company values (fourteen principles)
Behavior Controls Incentives such as pay raises and bonuses
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Investment BankingSegments
Financial Advisory and public offerings andprivate placements of equity, equity-relatedand debt instruments.
Leading investment banks in its market
Mergers and acquisitions
avoid hostile takeovers
this segment accounts for around 15 percent ofGoldman Sachs' revenues
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PERFORMANCEAPPRAISAL
Goldman Sachs follow 360 degree appraisalwhere in an individuals performance
evaluation includes annual narrativefeedback from superiors, subordinates andpeers, including peers from outside of anindividuals business unit and division
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MOTIVATION TECHNIQUES
Monetary Factors
Bonus
Cash awards
Retirement benefits
NON- MONETARY FACTORS
Service protection
Assignment of challenging jobWorkers participation in management
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RECRUITMENTPROCEDURES
Job experience depending on their job profile
Minimum of 8 interview, every individual has
to undergo Depending upon the job requirement,
individuals are tested and selected.
Decision making ability
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Technology
Advances in technology
lowered transaction costs
raised the market
operating efficiencies
Client demand for specialized investment products
new financial product innovations
new hedging vehicles, derivative products, andspecialized mutual funds.
speeds up market response and transaction time
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Globalization
U.S and European investment banks are expanding toChina
rapidly growing Chinese market
Goldman Sachs: joint venture investment banking company, Goldman
Sachs Gao Hua Securities
hold a one third stake which is the maximum allowed
lent $100 million to Fang Fenglei, a Chinesedealmaker who set up Gao Hua
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S.W.O.T. Analysis
Threats Financial Market Volatility
Consolidations
Conflicts of interest
Opportunities Focus on investment banking in the
US & Southeast Asia Private equity account generation
Weaknesses Negative cash flow from operations
Interest income instability
Strengths High profitability and margins
Leader in merger and acquisitionsadvisory services
High brand equityStrong investment banking operations
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Organizational Values
Clients come first
Fiduciary responsibility
Creativity and Imagination Ability to avoid pitfalls others could not because
employees are challenged to think out side of the box.
Integrity and Honesty Trust is key in financial industry
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Competitive Advantage
Quality Focuses on having the greatestproduct lines and managing affairsin all aspects of business
Innovation Leader in new products andprocesses
Efficiency Focuses on streamlining processes,
large investments in technologyinnovations
Customer
Responsiveness
Small number of clientele allows formore focused customer service
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