Date post: | 15-Nov-2014 |
Category: |
Technology |
Upload: | saintsangels |
View: | 4,328 times |
Download: | 5 times |
Enabling & Empowering the Mobile Workforce
Mobile Strategiesfor the Enterprise
AuthorizedAsia PacificRepresentative
Enabling & Empowering the Mobile Workforce2
Do not try this at home! Picture was staged in a non-moving vehicle with a professional stunt woman, well versed in multi-tasking.
Enabling & Empowering the Mobile Workforce3
Enabling & Empowering the Mobile Workforce4
Agenda
What’s happening?
Key strategies
Steps to success
Why Good?
Next steps
Enabling & Empowering the Mobile Workforce5
From Mobile Phones with basic browsing and messaging capabilities…
…to Mobile Computers often with integrated telephony capabilities
What’s Happening
Enabling & Empowering the Mobile Workforce6
LaptopTablet &
Smartphone
What’s Happening
NewLaptop
NewDesktop
Enabling & Empowering the Mobile Workforce7
What’s Happening
Personal mobile devices are rapidly evolving into business devices.
Employees forward corporate email & files to personal accounts
They routinely disregard IT security standards
They adopt whichever device satisfies BOTH personal and work needs
Enabling & Empowering the Mobile Workforce8
Smartphone use by age group
iPass Survey Results – Nov 2010
Enabling & Empowering the Mobile Workforce9
What’s Happening
… raises expectations and demands for Enterprise Apps
Rise of Consumer Apps…
…
Enabling & Empowering the Mobile Workforce10
What’s Happening
Process Automation
Departmental Collaboration
Process Optimization
Enterprise Collaboration
Personal Productivity
Enterprise Productivity
Voice Mail
Collaborative Apps
Line-of-Business
(LOB) Apps
Limited Deployment Broad Deployment
Profit DriverCost Center
The Mobile Enterprise
Enabling & Empowering the Mobile Workforce11
Employee Behavior Is Changing
“A wide variety of device models are entering the business domain, creating havoc for IT organizations…”ʻ̒̒̒ Use Managed Diversity to Support Endpoint Devices
― May 2010, Ken Dulaney
Mobile users are experiencing new levels of personal productivity
They are frustrated in their levels of professional productivity
They need their work life to co-exist with home life
They are looking to consolidate the number of devices they carry
They will use their own devices, even if requests for support are not met
Enabling & Empowering the Mobile Workforce12
“75% of Forrester enterprise survey respondents indicated user demand for support of devices on multiple platforms.”ʻ̒̒̒ Five-Year Forecast for Enterprise
Smartphone Marketshare, January 2010
Companies should leverage personal productivity in the workplace
They should support the devices employees already own & prefer
IT solutions should focus on regulating access and behavior rather than devices
Compliance should enhance mobility, not restrict it
Companies Realize Need for Change Too
Enabling & Empowering the Mobile Workforce13
GOOD Enterprise Mobility SuiteHelps You Capitalize on These Shifts
Enterprise Mobility
Enterprise Apps
Mobile Computing
+ +
Consumerization
+
• We enable IT to embrace consumerization without sacrificing compliance or policies
• We enable consistent security, management, and control across the most hotly demanded mobile platforms
• We support the messaging and Intranet access that users immediately require
• We are extending the Good solution to enable full enterprise collaboration and mobility
Enabling & Empowering the Mobile Workforce14
Key Strategies
Manage security and deployment To ensure compliance
Embrace employee choice To reap gains in productivity and collaboration
Increase operational efficiency To reduce costs and streamline support
Enabling & Empowering the Mobile Workforce15
Ensure Compliance
“Nearly 30% of companies experience a breach due to unauthorized mobile device use.”ʻ̒̒̒ Q1 Enterprise and SMB Survey, 2009
― Forrester Research
Companies with a complex, disparate infrastructure face more challenges attaining end-to-end security
Important to separate enterprise data from personal data
Important to deny rogue devices access to the network
IT Administrator should retain centralized control
Enabling & Empowering the Mobile Workforce16
Embrace Employee Choice
“Internal corporate policies should focus on regulating behavior rather than devices…”ʻ̒̒̒ The Changing Definition of ‘Mobile Device’ Will Challenge Policies
― Nick Jones, May 2010
Employees allowed to use personal devices are more willing to access enterprise data in a managed and secure way
Mobile workers are more productive; more responsive to clients
They are more collaborative with others inside the organization
Their use of mobile productivity and collaboration tools drives further adoption among other employees
Steps to Success
Step 1: Protect Data & Apps
How Do You Protect Enterprise Dataand Apps?
Separate: “Quarantine” enterprise data on devices – without interfering with personal information and applications
Secure: Ensure security at each level of data delivery – internal, perimeter, transport, and at the handheld device
Manage: Manage the whole device or just the business applications and data consistently and in accordance with your policies
Enabling & Empowering the Mobile Workforce
Transport Security
• Guaranteed delivery
• AES-192 encryption
• FIPS 140-2 certificate
• S/MIME & Bluetooth CAC support1
Handheld Security
• Remote device control
• Remote erase & lockout
• Encrypted databases
• Application lockdown
• Virus protection
Perimeter Security
• Outbound connection
• No firewall holes
• Authorized device check
• Role-based admin
• Policy groups
Internal Security
• Control traffic by:
• IP address
• Subnet
• Service
• Protocol
GOOD for EnterpriseA Simple & Cost-Effective Architecture
Enabling & Empowering the Mobile Workforce
4G
3G
EVDO
WiFi
Managed
Secure
Scalable
Reliable
Audited
Integrated
Connect & Collaborate
Email & PIM
Visual Voice Mail
Corp IM/Presence
PBx Integration
Vertical Apps
Enterprise Apps
WirelessNetworks
NetworkOperations
Center
FirewallGood Server
Devices with Good
Messaging & Collaboration
Intranet
With Enterprise Security & Control
Over Any NetworkOn A Broad Range
Of Devices
CDMA
EDGE
HSDPA
GPRS
Enterprise data lockdown Data encryption
Password policies
Remote wipe
Secure data at rest
Corporate apps access Email, attachments, & PIM
Intranets
Document repositories
Corporate IM
PBx
GOOD for EnterpriseSeparate Personal & Enterprise Data
Enabling & Empowering the Mobile Workforce
Devices remain personalUntouched by enterprise Justifies shared employee
expense
Freely access your own content Applications
Pictures / Video
Personal email accounts
Employees are more likely to accept “enterprise-grade” mobile security policies when enterprise control is “contained” and does not impact
personal experience, apps, or data
Personal Data Enterprise Data
GOOD for Enterprise“Containerize” Apps or Manage Whole Device
Enabling & Empowering the Mobile Workforce
Whole device
Containerized applications
and data
Security and management policies can be restricted to selected applications or applied to the functionality of the entire device.
Steps to Success
Step 2: Increase Productivity & Collaboration
Enabling & Empowering the Mobile Workforce23
Mobile Workers More Productive
“Mobilizing a workforce can increase productivity and sales, and improve customer satisfaction.ʻ̒̒̒ Mobile Enterprise Strategy Key Initiative Overview
― Phillip Redman, February 2010
How will you adapt to the needs of a more decentralized, remote, and mobile workforce?
How do you keep mobile costs under control, w/o limiting capabilities?
How can you evolve from a one-off to a more strategic implementation?
How well do you tailor your offerings to suite different user segments?
How will you track & manage fast-changing, nonstandard technologies such as wireless and mobile?
GOOD for EnterpriseExtend Beyond Email to Collaboration
Enabling & Empowering the Mobile Workforce
Firewall
The collaboration tools employees usemost often will be securely mobilized.
Calendar
Contacts
SecureBrowser
Corporate IM & Presence
DocumentHandling &
Sharing
Unified Communications
Future
Roadmap
The information on any roadmap shown is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described for Good products remains at Good’s sole discretion. Future product will be priced separately.
Steps to Success
Step 3: Manage Your Entire Deployment
GOOD for EnterpriseA Complete Suite…For Broadest Range of Devices
Enabling & Empowering the Mobile Workforce
Good Mobile Control Secure control, provisioning, and management
Software distribution and version management
Guaranteed policy enforcement
Good Mobile Messaging Secure email/PIM with exceptional user experience
FIPS-certified OTA and on-device data encryption
S/MIME option for high-security government and enterprise
Good Mobile Access Secure applications access
No extra VPN hardware/software required
No proprietary SDK required
GOOD for EnterpriseKeep An Eye On Your Entire Mobile Deployment
Enabling & Empowering the Mobile Workforce
IT administrators get a dashboard view of the entire fleet of mobile devices accessing enterprise data.
A single, web-based console to manage: IT Control Large-scale deployment Complexity Different
roles and policies
Why GOOD?
GOOD TechnologyThe Leader in Multiplatform Enterprise Mobility
Enabling & Empowering the Mobile Workforce
4,000+ Enterprise Accounts and growing fast 40 of the Fortune 100 Certified for deployment by DoD, DoHS, and US
Federal government Active users on 200+ carriers, 100’s of devices Carrier, device, and platform agnostic
GOOD TechnologySupports the Most Popular Devices & Platforms
Enabling & Empowering the Mobile Workforce
Which platform do you anticipate company will support?
iPass Survey Results – Nov 2010
GOOD TechnologyReduces Costs!
Enabling & Empowering the Mobile Workforce
Users are already paying for devices and personal data plans
You can strike a ‘new deal’ with employees, save money, and expand your overall deployment and enterprise productivity
Plus, control roaming costs on personal accounts which is not included in this cost comparison
Corporate-Liable BlackBerry vs. Individual-Liable Smartphone
Average Device Cost (Annualized)
$21 $0
Data Plan (Annualized)
$510 $180
Solution Cost (Annualized)
$112 $113
Cost / User / Year
$643 $283
Device cost based on BlackBerry Storm, Bold and Tour models after two-year service contract discount and rebates based on published pricing averages from June 2010. Data plan cost based on published pricing averages from June 2010 – assumes company will cover cost difference between “personal” and “enterprise” data plans. BlackBerry solution cost based on published reseller pricing from June 2010. Good solution cost based on server and client license list pricing for 50 users. Actual costs will vary by company and policy set. Device, server, and client license costs annualized over 3 years.
GOOD TechnologySo You Gain Broader Enterprise Mobility Benefits
Enabling & Empowering the Mobile Workforce
You can manage and secure your deployments consistently By gaining a single view into your entire mobile
workforce Runs alongside BlackBerry (No need to scrap existing
investment)
You can increase productivity By supporting device choice on the broadest range of
devices and platforms
You can increase operational efficiency By reducing costs and streamlining support
Case Study
Robert Walters
Enabling & Empowering the Mobile Workforce34
Case Study: Robert Walters
• The Challenge– Consumerization of IT– Users demanded support for personal
devices– Support users without increasing
workload of IT
• The Solution– “Good for EnterpriseTM” Mobility Suite
Enabling & Empowering the Mobile Workforce35
Enabling & Empowering the Mobile Workforce36
View and respond to email in your corporate inbox.
Download and view attachments.
View and access all your inbox subfolders
Setup meetings quicklyand easily
• 192 bit AES encryption
• Compressed
• Over-the-air deployment
• Corporate data separate
from personal data
Enabling & Empowering the Mobile Workforce37
Enabling & Empowering the Mobile Workforce38
Enabling & Empowering the Mobile Workforce39
Enabling & Empowering the Mobile Workforce40
Enabling & Empowering the Mobile Workforce41
Enabling & Empowering the Mobile Workforce42
Case Study: Robert Walters
• The Results– Single platform to support all devices– Allowed users to bring own personal
phones– Able to “mobilize” a broader group of
employees– Able to manage and ensure security of
corporate data– Reduced costs
Now have a good platform on whichto develop and maintain their
Enterprise Mobility Strategy & Policy