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Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights...

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© kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas User Group
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Page 1: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Good to Great: Optimizing Review with

5 Simple Workflow Enhancements

Dallas User Group

Page 2: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

• You, the community, drive the user group’s topics and conversation

• kCura is here to moderate the conversation

• The more you put into the meetings the more you get out

• Surveys will go out at the end of each meeting, please fill them out!

How does a user group work

Page 3: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Who are you?

Page 4: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

5 Simple Workflow Enhancements

Workspace

Setup

Review and

Analysis

Project

Completion

1. Layouts: Be consistent

and forward thinking

2. Views: Be creative

3. Pivots: A fresh look at

your data

4. Analytics: Be efficient

(save time and money)

5. Quality Control: Are you

ready to produce?

Page 5: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

Plan for Success

from the Beginning

Page 6: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Workspace SetupLayouts and Views

Page 7: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

LayoutsBe Consistent and Forward Thinking

1

Page 8: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Protect Previous Work

• Use an “Is Produced” field

• Create an Object Rule to lock produced documents from coding

• Recipe: Creating a read-only layout to lock produced documents

Layouts

Page 9: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
Page 10: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
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© kCura LLC. All rights reserved.

Final Previously Produced Layout

• Transfer your layouts with each new workspace you make from that template.

• Meet with case team, be sure what to put on the layouts.

• Always keep an eye toward production

Page 12: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

ViewsBe Creative

2

Page 13: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

View: Privilege QC

Page 14: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
Page 15: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
Page 16: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
Page 17: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

View: Reviewer Feedback

Page 18: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
Page 19: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

View: Self QC

Page 20: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
Page 21: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
Page 22: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
Page 23: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
Page 24: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
Page 25: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Review and AnalysisSearching and Analytics

Page 26: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

PivotsA fresh look at your data

3

Page 27: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Pivot: An Unsung Hero of Relativity

Page 28: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Difficult to identify patterns to refocus review efforts or

cull out a large volume of non-obvious Not Responsive

documents.

Analyze your data to identify patterns and trends

across custodians, time, and more.

Page 29: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Pivot Profiles

Page 30: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Pivot Profiles: How They Help

• Used to identify domains that exist in the email sender

metadata

• Useful in identifying email sent / received from personal

accounts, junk mail, etc.

• Works best if you first filter on emails only to reduce the

number of blank results, or you can filter on a specific

pattern to narrow results

• We usually instruct people to click the grid in order to build a

filter, then utilize the save as search function in order to

facilitate batching

Page 31: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
Page 32: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
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© kCura LLC. All rights reserved.

Pivot Profiles: How They Help

• Used to identify year / month of emails sent by key

custodians

• Can be used to QC opposing productions containing date

restrictions, or to find year / month / custodian combinations

of interest and quickly batch for review

• Filter on emails and key custodians before running – too

many custodians will make the chart difficult to read

Page 34: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
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© kCura LLC. All rights reserved.

AnalyticsBe Efficient (Save Time and Money)

4

Page 36: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Leverage Previous Work

• Create a Categorization Set

• Use existing coding to identify examples

• Review the results of categorization

• Recipe: Using categorization to identify hot documents

Analytics

Page 37: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Conceptual

Categorization

• Finds documents that are

conceptually similar

• Ranks documents to a seed

document

• Documents can be similar to

more than one seed

document

Page 38: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
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Page 41: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas
Page 42: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Project CompletionQuality Control for Successful Productions

Page 43: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Quality ControlAre You Ready to Produce?

5

Page 44: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

After the Review

Your case team has finished the review. We need to do

a quality assurance check on the review before we can

comfortably send it out the door.

Page 45: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

QC Layout

Page 46: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

QC: Create a Good Layout

Page 47: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

QC: Create a Good Report to Track Results

Page 48: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Sampling for Success

Page 49: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Page 50: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

QC: Use Sampling to Your Benefit

1 2

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© kCura LLC. All rights reserved.

QC: Save

the Results

Page 52: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Family Conflicts

Page 53: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

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Responsive

Responsive

Responsive

Not Responsive

Not Responsive

Not Responsive

Privileged

Privileged

Privileged

Responsive

Not Responsive

Not Responsive

Responsive

Privileged

Responsive

Privileged

Responsive

Responsive

Not Responsive

Responsive

1. Designation is Responsive

2. Designation is Not Responsive OR Privileged OR Not Set

3. 1 AND 2

+ Include Family

+ Include Family

Conflict Check within Family Groups

Page 54: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

What are your workflow ideas?

Page 55: Good to Great: Optimizing Review with 5 Simple Workflow ...€¦ · © kCura LLC. All rights reserved. Good to Great: Optimizing Review with 5 Simple Workflow Enhancements Dallas

© kCura LLC. All rights reserved.

Relativity Website

kcura.com/relativity

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Relativity Solutions Team

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