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GoToMeeting user guide
Contents
GoToMeeting user guide ......................................................................................................................................................... 1
Test whether GoToMeeting works on your PC ................................................................................................................ 2
Test whether your webcam is working .............................................................................................................................. 4
Join the GoToMeeting for your exam ................................................................................................................................. 5
About the GoToMeeting controls ..................................................................................................................................... 11
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Test whether GoToMeeting works on your PC There are two ways to test
whether GoToMeeting
works on your PC
To ensure that GoToMeeting works on your computer, do one of the following:
A. Book and attend an AbleOwl free 10-minute Excel tips Webinar, which uses
GoToWebinar (similar to GoToMeeting). To register click Webinar.
B. Use the free GoToMeeting. See instructions below.
The free GoToMeeting
allows you to test the
software download,
connection, and audio
To use the free GoToMeeting, use Chrome or Firefox as your web browser, as the
free GoToMeeting does not work in Internet Explorer.
Test the free GoToMeeting as follows:
a. Go to https://www3.gotomeeting.com/join/406552062
b. If prompted, click Run to start GoToMeeting Launcher (Figure 1).
Figure 1 - Run GoToMeeting Launcher
The GoToMeeting test software downloads (Figure 2).
Figure 2 – The GoToMeeting test software downloads
If you see the GoToMeeting – CONNECTION TEST ONLY screen (Figure 3), your
software download was successful and your connection is working.
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Figure 3 – The GoToMeeting connection is working
c. To test whether your headset earphone or speaker is working, click Test
your sound (Figure 3), and see whether green appears in the speaker sound
level indicator, which is to the right of the speaker icon (Figure 4.
d. To test whether your headset microphone is working, talk into your mic
and see whether green appears in the microphone sound level indicator,
which is to the right of the mic icon. If no green appears, check whether the
microphone is switched on (Figure 4).
Figure 4 – Test your computer audio
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Test whether your webcam is working
Start the Camera app in
Windows
A simple way to test your webcam on Windows 8 and 10 is to follow the
instructions below. For other operating systems, test your webcam with another
application such as Youcam, Skype, Line, Facebook Messenger.
(1) Click the Windows Start button or press the Windows key (Figure 5).
Figure 5 – Click on Windows Start button or press the Windows key
(2) Type the word camera. A screen will
pop up showing the Camera app
(Figure 6). Click on this Camera app.
Figure 6 – Click on Camera
The Camera app should show the view from the webcam. Ensure that you can
move the Camera to show the room as you would for the examiner (Figure 7).
Figure 7 – Your web camera will switch on
If your webcam does not work,
seek IT support If your webcam does not work, test in another application such as Youcam, Skype,
Line, Facebook, Messenger etc., or seek IT support.
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Join the GoToMeeting for your exam Click the link to join
GoToMeeting
You will receive an email, which has a link inviting you to join a GoToMeeting for
your exam. The link will be of the form https://global.GoToMeeting.com/join/######
where ###### is a number unique to your exam meeting.
(1) Click the link.
A webpage opens in your browser.
A message may appear to ask for permission to launch the GoToMeeting software
(Figure 8). If your browser is set to accept such requests automatically, you will not
be asked to launch the application.
Figure 8 – If prompted, choose to launch the application
Download
GoToMeeting
software
(2) If prompted, click Launch Application.
The GoToMeeting software downloads. (Figure 9)
Figure 9 – The GoToMeeting software downloads
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When the software starts, you may see the Waiting for [name] message shown in
Figure 10 if you have arrived before the Invigilator. In this case, simply wait for the
meeting to start.
Figure 10 – If you arrive before the Invigilator, you will see this screen
GoToMeeting should open
in the desktop version of
the software
If you have downloaded the GoToMeeting software in advance of your
exam, the meeting should open in the desktop version of the software
(Figure 11). If you have the desktop version, the GoToMeeting icon
appears in the Task Bar (shown right).
If you have the desktop version, skip to step (6).
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Figure 11 – Desktop version of GoToMeeting
If it opens in your browser,
you need to switch to the
desktop version
With some browser setups, GoToMeeting opens in the browser version (Figure 12).
The browser version opens as a new tab or new window of your browser (Firefox,
Chrome, etc.) You need the desktop version to sit your exam, because the browser
version does not include the necessary features.
Figure 12 – Browser version of GoToMeeting
(3) If you have the browser version, click the Switch to desktop version button above
(shown in the bottom right of Figure 12).
A dialog box appears and asks for your reason for switching (Figure 13). You do
not need to fill out the dialog box.
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Figure 13 – You do not need to answer the Switch to desktop version survey
(4) Click the orange Switch to desktop version button.
The GoToMeeting Launcher downloads (Figure 14).
(5) Save and run the file that downloads (GoToMeeting Launcher.exe).
The Desktop version of the software opens (Figure 11).
Figure 14 – Download the GoToMeeting Launcher
(6) When the desktop version opens, enter your name and choose OK (Figure 15).
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Figure 15 – Enter your name
(7) Inform the Invigilator when you are ready (when you have the desktop version
of GoToMeeting running, and you have a working microphone and working
sound).
See About the GoToMeeting controls on page 11 for details on adjusting GoToMeeting
to use the correct screen, microphone, and webcam.
When your GoToMeeting
begins, the Invigilator will
make you the Presenter
The Invigilator will make you the Presenter (which allows you to display your
screen to the Invigilator).
The dialog box below appears (Figure 16).
Figure 16 – The Invigilator makes you the Presenter
The Invigilator will request
Keyboard and Mouse
Control
(8) When you are ready click Show My Screen.
The Invigilator will also request Keyboard and Mouse Control so that they can
enter the password for the exam file.
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Figure 17 – The Invigilator requests Keyboard and Mouse Control
(9) Click Give Control.
The Invigilator will open the exam file and relay the exam instructions to you.
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About the GoToMeeting controls
Check your microphone and
speaker settings on the
Audio tab
Show your screen from the
Screen tab
When the GoToMeeting
software opens, the control
panel appears. It may appear
expanded, as in Figure 18, or
minimized as in Figure 22. Use
the control panel to change the
Audio and Screen settings.
(1) Use the Audio tab to change
the settings for your microphone
and speakers (Figure 18).
(2) Show your screen with the
Screen button (Figure 19).
Figure 18 – The Audio tab
You must not choose the
CLEAN option
The button turns green when
your screen is live.
There is a drop-down menu on
the Screen tab for selecting
which screen to show (if you
have multiple screens attached
to your machine). Do not
choose the CLEAN version
(Figure 20).
Figure 19 – The Screen button
Figure 20 – Make sure you show the correct screen
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If you have multiple screens, and you’re not sure which one corresponds to which
list item, hover your mouse over one on the list. A thick border flashes on the
screen the list item corresponds to (Figure 21).
Figure 21 – A thick border flashes on the edge of the selected screen
You can minimize the
control panel to save space
You can minimize the webinar controls for more space. The minimize button is to
the left of the Exit (X) button (Figure 21), and it has the same icon as the Show all
controls button below (Figure 22). To move the controls, click and drag from the
dashed grey line on the left of the control panel. To expand the controls, click the
Show all controls button, which is at the right of the control panel (Figure 22).
Figure 22 – Minimize the controls if desired
