Home > Documents > Gov Trainin

Gov Trainin

Date post: 07-Aug-2018
Category:
Author: satram
View: 213 times
Download: 0 times
Share this document with a friend
Embed Size (px)

of 31

Transcript
  • 8/21/2019 Gov Trainin

    1/80

      EnablingEnabling

    governancegovernance

    TANMOY CHAKRABARTY

    B V S SUDHAKAR 

    GLOBAL GOVERNMENT INDUSTRY GROUP

    TATA CONSULTANCY SERVICES LIMITED

    e-Governance

    Blue Print & Frameworks

  • 8/21/2019 Gov Trainin

    2/80

      EnablingEnablinggovernancegovernance

    Every Week Minnesotans send 13,000 emails to their Governor 

    7 ! o" #ustralians "ile their in$ome ta% over the internet

     # 'illion annual health insuran$e $laims in Fran$e are now

    su'mitted ele$troni$ally

    Bra(ilians vote ele$troni$ally in all national and lo$al ele$tions

    Monterrey te$h )rovides online $ourses to *3, 000 students

    throu+hout atin #meri$a

  • 8/21/2019 Gov Trainin

    3/80

      EnablingEnablinggovernancegovernance

    -o what.s the alternative/

    r do we have any

  • 8/21/2019 Gov Trainin

    4/80

      EnablingEnablinggovernancegovernance

    e-

    G

    O

    V

    E

    N

    A

    N

    C

    E

    Everyone is talking about it…What is It? For Whom? Why? Where?

    e-Governance :Introduction

    Everyone is doing it….

    Where Do e stand? Where !re We "eaded?

    e-Government stages

    and e-readiness

    #any e-Gov initiatives around….

    What $hould be our %ocus?

    &rioriti'ing e-Gov

    initiatives

    E-Gov: Domain and (echnology…

    What are the trends) standards and %rameorks?

    Domain and (ech. o%

    e-Governance

    When you are around since so long…

    What are your e*+eriences and hat are the leanings?

    Im+lementation

    Issues) E*+erience

    $haring and ,essons

    ,earnt

    The Building Blocks

  • 8/21/2019 Gov Trainin

    5/80

      EnablingEnablinggovernancegovernance

    e-Governance: An

    Introduction What is e2Governan$e/

     Whom is it "or/

    Where do we do it/

    Why should we +et into it/

    Who all have done it Best Pra$ti$es4 /

  • 8/21/2019 Gov Trainin

    6/80

      EnablingEnablinggovernancegovernance

    “W hat” is e-Governance? 

  • 8/21/2019 Gov Trainin

    7/80

      EnablingEnablinggovernancegovernance

    Industrial Era Information Age

     Passive Recipients Representative democracy Secrecy Info! droug"t Post-event information #roadcast mass-$ased!!!

     Active Partners Participatory approac" %ransparency Real-time participation

     One-to-one!!!

    The transition

  • 8/21/2019 Gov Trainin

    8/80

      EnablingEnablinggovernancegovernance

    e-Gov

    strategies

    &e!g! Sout"

    Africa'

    e-SEVA

    SmartGov

    aponline!gov!in

    $ource:/ 0e+ort on 1enchmarking E-Government: ! Global &ers+ective

    Role of Govt. in Information

     Age

  • 8/21/2019 Gov Trainin

    9/80

      EnablingEnablinggovernancegovernance

    e-Governance: Denitions

    e2Government an Entity4 5t is the Government whi$h levera+es on 56 to

    instantly $onne$t with its $iti(ens, em)loyees,

    other +overnments and 'usiness units e2Governan$e a Pro$ess4

    he )ro$ess o" doin+ +overnment 'usiness whi$h

    levera+es on 56 to 'etter serve its $iti(ens

    throu+h well $onne$ted in"rastru$ture and well

    in"ormed & em)owered stakeholders

  • 8/21/2019 Gov Trainin

    10/80

      EnablingEnablinggovernancegovernance

    e-Governance: Denitions

    e2Governan$e 8tili(in+ the 56 tools and the world wide we' "or

    deliverin+ Government in"ormation and servi$esto $iti(en and 'usinesses 9:e"; 8

  • 8/21/2019 Gov Trainin

    11/80

      EnablingEnablinggovernancegovernance

    “W hom” is it for? 

  • 8/21/2019 Gov Trainin

    12/80

      EnablingEnablinggovernancegovernance

    e-Governance Stakeholders

    6iti(ens  #s a $onsumer 9#vailin+ $erti"i$ates, )ayin+ utility 'ills,=

     #s a stakeholder 9e2)ollin+, online de'ates=

    Government  #s a )oli$y maker and a servi$e )rovider 

    Business 8nits  #s a $lient?)artner?a+ent

  • 8/21/2019 Gov Trainin

    13/80

      EnablingEnablinggovernancegovernance

    Citi(en &www.aponline.gov.in'

    #usiness (Taxation-VASTIS)Government & SmartGov'

    E)ecutive *udiciary

    +egislature

    Intermediaries in t"e P-P-P ,odel & Pvt. Players in e-SEVA'

    e-Governmente-Government

    e-Governance Stakeholders

  • 8/21/2019 Gov Trainin

    14/80

      EnablingEnablinggovernancegovernance

    G23 G2G G21

    24 hours on-line access togovernment services to all theciti'ens.

    1oundaries o% governmentde+artments invisible tociti'ens.

    !ccess all governmentsservices via multi+ur+ose cards

    &artici+ation in +olitical +rocesses through instant +olling

    Interconnected I(in%rastructure %or all agencies5e.g. common database6

    Electronic registration andachieving

    &a+erless ork%los andadvanced multimediacommunication tools.

    0e-engineered and o+timi'edork +rocesses.

    24-hours 7one sto+ sho+8 %orall Government in%ormationservices

    I( based +rocessing o% all business to Governmentinteractions.

    !ccelerated and trans+arentgovernment decision +rocess.

    Im+roved 9uality and3ustomer orientation o%Government $ervices

    e-Governance Stakeholders

  • 8/21/2019 Gov Trainin

    15/80

      EnablingEnablinggovernancegovernance

    $ource: Gartnerneroneresearch;>;;=.html

    Role of Intermediaries

    By >[email protected] "old in$rease in G>6 transa$tions throu+h

    non+overnmental enter)rises intermediaries4

    More than A0 ! o" the G>6 servi$es to 'e)rovided 'y these intermediaries

  • 8/21/2019 Gov Trainin

    16/80

      EnablingEnablinggovernancegovernance

    Role of Intermediaries

    (eam!les" 5n$ome ta% "ilin+ and )ayment servi$es o""ered 'yBanks, 5nsuran$e $om)anies, trade and industrialasso$iations and a$$ountin+ "irms

    6ar and drivin+ li$ense renewal o""ered 'y $ar

    dealers Pass)ort renewal servi$es o""ered 'y tour o)erators,

    travel a+en$ies, hotel $hains and airlines and re+istry a$$ess, 'uildin+ )ermits and land ta%

    )ayment o""ered 'y real estate a+en$ies :eservations and ti$kets "or museum, monuments

    and e%hi'itions o""ered 'y travel a+ents, 'anks andasso$iations

  • 8/21/2019 Gov Trainin

    17/80

      EnablingEnablinggovernancegovernance

    “W here” of e-Governance? 

  • 8/21/2019 Gov Trainin

    18/80

      EnablingEnablinggovernancegovernance

       O   T   H   E   R   S

       F   O   O   D

       &   C   S

       E   D   U   C   A   T   I   O   N

       H   O   M   E

       A   G   R   I

       T   R   A   N   S      O   R

       T

       R   &

       !

       F   I   N   A   N   C   E

       H   E   A   "   T   H

    STATE

    DISTRICT

    MANDA"

    CENTRE

    #I""AGE$COMMUNIT% 

    #here is e-Gov

     #$ross e)artments and #dministrative 8nits

  • 8/21/2019 Gov Trainin

    19/80

      EnablingEnablinggovernancegovernance

    “W hy” of e-Governance? 

  • 8/21/2019 Gov Trainin

    20/80

      EnablingEnablinggovernancegovernance

    #h$ e-Gov

    'Ce$tives o" e2Governan$e;   8se 5 Das a vehi$le to $reate a knowled+e

    so$iety leadin+ to the im)rovement in li"e o" a

    $ommon man o enhan$e the $iti(en servi$e delivery

    o im)rove the internal e""i$ien$ies o" the

    Governan$e?#dministrative units

    o make the Governmental o)erations more trans)arent

  • 8/21/2019 Gov Trainin

    21/80

      EnablingEnablinggovernancegovernance

    #h$ e-Gov

    Bene"its o" e2Governan$e; 5m)roved the internal e""i$ien$ies o" the Governan$e?

     #dministrative units 9-martGov= Enhan$ed work"low

    Better o$umentation Mana+ement

    More knowled+e 'ased )oli$y "ormulation

    6olla'orative inter2de)artmental real time in"ormation sharin+

    Enhan$ed $iti(en servi$e delivery Wider 5n"ormation dissemination 9-$hemes on state )ortals =

    :edu$ed time and $ost 9e2)ro$urement and Bhoomi=

    Pleasant intera$tion with the administration 9e2-E# o" #P=

  • 8/21/2019 Gov Trainin

    22/80

      EnablingEnablinggovernancegovernance

    “ H ow” of e-Governance? 

  • 8/21/2019 Gov Trainin

    23/80

      EnablingEnablinggovernancegovernance

      Scale FastScale Fast  Think BigThink Big

    Vision#ig Picture,eticulous PlanningC"ange ,anagementGovernance Process

     re-engineering

      Start SmallStart Small

    Proof of ConceptsPilotsROI on Pilots

    se PPP &Pu$lic Private Partners"ip'

     ,odel

    State and National

    rollouts

    Roadma!

  • 8/21/2019 Gov Trainin

    24/80

      EnablingEnablinggovernancegovernance

       O   T   H   E   R   S

       O   T   H   E   R   S

       F   O   O   D    &    C

       S

       F   O   O   D    &    C

       S

       E   D   U   C   A   T   I   O

       N

       E   D   U   C   A   T   I   O

       N

       H   O   M   E

       H   O   M   E

       A   G   R

       I

       A   G   R

       I

       T   R   A   N   S   P   O   R

       T

       T   R   A   N   S   P   O   R

       T

       R

       &    B

       R

       &    B

       F   I   N   A   N   C   E

       F   I   N   A   N   C   E

       H   E   A   L   T   H

       H   E   A   L   T   H

    STATE

    DISTRICT

    MANDA" [email protected]/E FI/!/3E 3I(IAE/

    0E&B0($ 1DGE($ E$(I#!(E$

    #I$ 1DGE($ (0E/D$

    COLLOBORATION

    COLLOBORATION

    DATA

    INFORMATION

    KNOWLEDGE

    WISDOM

    &

    B

    ,

    I

    3

    I

    E

    $

    Roadma!

  • 8/21/2019 Gov Trainin

    25/80

      EnablingEnablinggovernancegovernance

     Recognized Best Practices

    ine-Governance Domain

  • 8/21/2019 Gov Trainin

    26/80

      EnablingEnablinggovernancegovernance

    e-Gov : cases

    G>6 servi$es; e2Portals; Gram-am)ark MP4 and okmitra P4

    issemination o" lo$al in"ormation to $iti(ens

    e2re$ords; BM5 Harnataka4 $om)uteri(ation o" land re$ords "or se$urin+ title deeds

    and redu$in+ dis)utes

    e2$iti(en servi$es; e2-eva #P4, F:5E

  • 8/21/2019 Gov Trainin

    27/80

      EnablingEnablinggovernancegovernance

    e-Gov :%ases

    G>G servi$es;  -martGov #P4

    5n$reasin+ internal e""i$ien$ies at se$retariat 'y knowled+esharin+, work"low atomi(ation and do$ument mana+ement

    systems P

    5n$reasin+ interde)artmental $oordination and e""i$ien$y atdistri$t level

    G>B servi$es;  e2Pro$urement+ovin #P4

    Ele$troni$ )ro$urement o" +oods and servi$es online 10006rores I4

  • 8/21/2019 Gov Trainin

    28/80

      EnablingEnablinggovernancegovernance

    e-G

    O

    V

    E

    N

    A

    N

    C

    E

    Everyone is talking about it…

    What is It? For Whom? Why? Where?e-Governance :Introduction

    Everyone is doing it….

    Where Do e stand? Where !re We "eaded?

    e-Government stages

    and e-readiness

    #any e-Gov initiatives around….

    What $hould be our %ocus?

    &rioriti'ing e-Gov

    initiatives

    E-Gov: Domain and (echnology…

    What are the trends) standards and %rameorks?

    Domain and (ech. o%

    e-Governance

    When you are around since so long…

    What are your e*+eriences and hat are the leanings?

    Im+lementation

    Issues) E*+erience

    $haring and ,essons

    ,earnt

    The Building Blocks

  • 8/21/2019 Gov Trainin

    29/80

      EnablingEnablinggovernancegovernance

    $tages o% e-Government

    $ource:/ 0e+ort on 1enchmarking E-Government: ! Global &ers+ective

    Glo&al 'ers!ective

  • 8/21/2019 Gov Trainin

    30/80

      EnablingEnablinggovernancegovernance

    e-Gov stages: #oving + (he @alue 3hain

    +evel of Interaction

    Informative

    Interactive

    %ransactional

    %ransformational

    #enefits of

    e-Gov!

    ."os ."o

    %enders

    Sc"emes

    ."os ."o

    %enders

    Sc"emes

    ."os ."o

    %enders

    Sc"emes

    ."os ."o

    %enders

    Sc"emes

    Grievance

    Community Clu$s

    IVR $ased status

    Grievance

    Community Clu$s

    IVR $ased status

    Grievance

    Community Clu$s

    IVR $ased status

    Paid Services

    /ues Payment

    Paid Services

    /ues Payment

    City Civic

    Centers

    Glo&al 'ers!ective

  • 8/21/2019 Gov Trainin

    31/80

      EnablingEnablinggovernancegovernance

    IN/IA

    Where do e stand?

    $ource:/ 0e+ort on 1enchmarking E-Government: ! Global &ers+ective

    Glo&al 'ers!ective

  • 8/21/2019 Gov Trainin

    32/80

      EnablingEnablinggovernancegovernance

    (he 0oad !head…

    #oving #ost o% the

    e-services to econo-

    legal transactions!

    $ource:/ 0e+ort on 1enchmarking E-Government: ! Global &ers+ective

    Glo&al 'ers!ective

  • 8/21/2019 Gov Trainin

    33/80

      EnablingEnablinggovernancegovernance

    (he 0oad !head…

    Glo&al 'ers!ective

    nline ta% )ayment

    nline Pass)ort a))li$ation 9

  • 8/21/2019 Gov Trainin

    34/80

      EnablingEnablinggovernancegovernance

    #ased on Sen0s Capa$ility Approac" and #ro1n0s Information #ased Approac"-

    2 It is the preparedness o states to provide Governan!e

    e"#ita$ly and !ost ee!tively and the !apa$ility rele!ted in the

    degree o integration o the deprived segments o so!iety attain

    ater appli!ation o I%T as an e-Governan!e tool. Apart rom

    this& the a$ility o the state to provide $#siness& the !apa$ility to

     parti!ipate in the provin!ial level digital e!onomy and #rther

    networ'ing with the national level digital e!onomy!3

    What is e-readiness?

    $ource:India E-0eadiness !ssessment 0e+ort 2>>= by /3!E0CI#01 under DI() GoI

    e-Readiness

  • 8/21/2019 Gov Trainin

    35/80

      EnablingEnablinggovernancegovernance

    E-0eadiness 3ategories and Indicators…

      E-Governance is only a subset o% it. Bnly one o% the indicators o% the inde*

    $ource:India E-0eadiness !ssessment 0e+ort 2>>= by /3!E0CI#01 under DI() GoI

    ational e-readiness

  • 8/21/2019 Gov Trainin

    36/80

      EnablingEnablinggovernancegovernance

    E-Gov Inde) 4!56 7Glo$al Inde) 4!859

    ."at it means 

    ,inimal e-Gov Capacity

    Ran:ed ;; of 4

    $ource:India E-0eadiness !ssessment 0e+ort 2>>= by /3!E0CI#01 under DI() GoI

    Glo&al )-readiness

  • 8/21/2019 Gov Trainin

    37/80

      EnablingEnablinggovernancegovernance

    Global In%ormation (echnology 0e+ort >2->=

    India -

  • 8/21/2019 Gov Trainin

    38/80

      EnablingEnablinggovernancegovernance

    India: E-0eadiness Inde* 2>>=

    $ource:India E-0eadiness !ssessment 0e+ort 2>>= by /3!E0CI#01 under DI() GoI

    ational )-readiness

  • 8/21/2019 Gov Trainin

    39/80

      EnablingEnablinggovernancegovernance

    India: E-0eadiness Inde* 2>>=---(he 0oad !head…

    #ove u+ the value chain in the e-Governance stage.

    5 Interactive to Transactional 6

    Im+rove on the I3( in%rastructure o% de+artments

    administrative unit.

    (rain the em+loyees on use o% I3( tools.

    5Value  Proposition:improve the internal efficiency of the

    Governmental organization.6

    se I3( tools to enhance learning at academic and

     +racticing institution. 5Value Proposition: Availing best of

    the resources at least possible cost in least possible time6.

    ational )-readiness

  • 8/21/2019 Gov Trainin

    40/80

      EnablingEnablinggovernancegovernance

    C"allenges

    %rue Sir #ut %"[email protected]!!

      It is di%%icult)

      It is costly)

      It is 3om+le*.

    “Rome Was Not Bu!t " a Da#$

    ational )-readiness

  • 8/21/2019 Gov Trainin

    41/80

      EnablingEnablinggovernancegovernance

    e-G

    O

    V

    E

    N

    A

    N

    C

    E

    Everyone is talking about it…

    What is It? For Whom? Why? Where?e-Governance :Introduction

    Everyone is doing it….

    Where Do e stand? Where !re We "eaded?

    e-Government stages

    and e-readiness

    #any e-Gov initiatives around….

    What $hould be our %ocus?

    &rioriti'ing e-Gov

    initiatives

    E-Gov: Domain and (echnology…

    What are the trends) standards and %rameorks?

    Domain and (ech. o%

    e-Governance

    When you are around since so long…

    What are your e*+eriences and hat are the leanings?

    Im+lementation

    Issues) E*+erience

    $haring and ,essons

    ,earnt

    The *uilding *locks

  • 8/21/2019 Gov Trainin

    42/80

      EnablingEnablinggovernancegovernance

    Status Road A"ead

    e-Government Stage Interactive %ransactional-B

    Seamless

    e-Government Inde) ;64

  • 8/21/2019 Gov Trainin

    43/80

      EnablingEnablinggovernancegovernance

    “Collectively move up the e-reainess an

    e-Government !tage "an#ing an contributein enhancing the $Goo% Governance&'

    ur ocus

  • 8/21/2019 Gov Trainin

    44/80

      EnablingEnablinggovernancegovernance

    Total Outlay for 2003-2005 - Rs. 2550 Cr.

    $ource: &resentation by $) DI()GoI at Hth /ational e-Gov con%erence

    FIs: Financial Institutions

    D!0C&G: De+artment o% !dministrative 0e%orms and &ublic Grievances.

    utla$ for ational 'lan

  • 8/21/2019 Gov Trainin

    45/80

      EnablingEnablinggovernancegovernance

    3enter-

    Income (a*

    &ass+ort

    D3!

    Insurance

    3iti'en d1

    E*cise

    &ension

    1anking

    $tate-

    ,and 0ecords

    0oad (rans+ort

    &ro+erty 0eg.

    !griculture

    (reasuries

    #unici+alities

    Gram &anchayats

    &olice

    Integrated-

    E-commerce

    E-1usimess

    3ommon $ervice

    3enters

    India &ortal

    Develo+ment

    Gateay

    $ource: &resentation by $) DI()GoI at Hth /ational e-Gov con%erence

    ocus Areas of the /IT0 GoI

  • 8/21/2019 Gov Trainin

    46/80

      EnablingEnablinggovernancegovernance

    $ource: &resentation by $) DI()GoI at Hth /ational e-Gov con%erence

    Roadma! for core /ission'ro1ects of GI ransition ; Manual2Parallel2Ele$troni$ Go

    ive4

    -$ale 8); -in+le lo$ation2multi)le lo$ations2

    statewide2$ountrywide  elivery Mode; ver the $ounter2remote

    delivery anytime,anywhere4

     imelines ; 

  • 8/21/2019 Gov Trainin

    47/80

      EnablingEnablinggovernancegovernance

    'rioriti2ation rame+ork 

    hree -te) Prioriti(ation Framework

    -te) 1 ; !entify )roCe$ts "rom availa'le #reas o"

    ))ortunity

    -te) > ; "#aluate ea$h )roCe$t 'ased on a4-trate+i$ 5m)ortan$e and '4 Feasi'ility

    -te) 3 ; Rank ProCe$ts on the $riterion o" sele$tionand )lot them to $hoose the $riority )roCe$ts

  • 8/21/2019 Gov Trainin

    48/80

      EnablingEnablinggovernancegovernance

    P%o%t&ato" F%ame'o%(

    • St%ate)* Im+o%ta"*eSt%ate)* Ft De)%ee to ',*, +%o-e*t .ts " 't, P%o/"*a! G%o't, St%ate)# 0 Vso"

    1u*( Tu%"a%ou"2 De)%ee to ',*, t,e P%o-e*t '!! 3e a3!e to 2e!/e% %esu!ts .%om 2ate o.m+!eme"tato"

    Nee2 .o% P%o-e*t P%o-e*t Nee2 " te%ms o. s*a!e o. 3e"e.ts 2e%/e2 a"2 u%)e"*# o. %e4u%eme"t to

    .!! t,e e5st") )a+

    Vs3!t# a"2 Im+a*t De)%ee to ',*, t,e "tat/e +%omotes t,e +ost/e ma)e o. t,e Go/e%"me"t tots Sta(e,o!2e%s

    Le/e%a)a3!t# .o% e5st")

    a++!*ato"s

    De)%ee to ',*, t,e P%o-e*t '!! e",a"*e e5t") IT S#stems o% De)%ee to ',*,

    t,e +%o-e*t '!! 3u!2 u+o" t,e e5st") IT S#stems

    A/a!a3!t# o. COTS Re!e/a"*e o. a++!*ato" o. Custom&e2 O..6t,e6S,e!. P%o2u*ts

    Te*,"o!o)# Re4u%eme"ts Te*,"o!o)# Re4u%eme"ts .o% P%o-e*t m+!eme"tato"

    O%)a"&ato" Rea2"ess De)%ee o. *,a")e %e4u%e2 " t,e O%)a"&ato" 3# t,e "tat/e a"2 t,e

    o%)a"&ato" %ea2"ess to a3so%3 t,e P%o-e*t *,a")e %e4u%eme"ts7

    P%o-e*t Rs(s P%o-e*t Rs( " te%ms o. t,e "/estme"t8 +%o-e*t 2u%ato"8 estmate2 3e"e.ts8te*,"o!o)#8 o%)a"&ato" *,a")e ma"a)eme"t et*

    P%o-e*t Cost Estmate2 o/e%a!! *ost o. t,e "tat/e 't, *o"s2e%ato" to *ost o. a*4usto"

    a"2 tota! *ost o. O'"e%s,+

    Ease o. Im+!eme"tato"

    9P%o-e*t s&e a"2 *om+!e5t#:

    P%o-e*t S&e " te%ms o. %esou%*e "ta(e7 De)%ee to ',*, t,e "tat/e %e4u%es

    s+e*a! s(!!s a"2 e5+e%tse

    Feas3!t#

    'rioriti2ation rame+ork 

  • 8/21/2019 Gov Trainin

    49/80

      EnablingEnablinggovernancegovernance

    Parameter Weight (%) High Medium Low

    Strategic Importance

    St%ate)* Ft ;< = > ?1u*( Tu%"a%ou"2 ?= = > ?

    Nee2 .o% P%o-e*t ;= = > ?

    Vs3!t# a"2 Im+a*t ;< = > ?

    Le/e%a)a3!t# .o% e5st") a++!*ato"s ?< = > ?

    A/a!a3!t# o. COTS ?< = > ?

    Total ? ?

    O%)a"&ato" Rea2"ess >< = > ?

    P%o-e*t Rs(s ;= ? > =

    P%o-e*t Cost ;< ? > =

    Ease o. Im+!eme"tato" 9P%o-e*t s&e a"2*om+!e5t#:

    ?< = > ?

    Total ?

  • 8/21/2019 Gov Trainin

    50/80

      EnablingEnablinggovernancegovernance

    Deasi$ility,o "igh

    "igh

    ,o

    StrategicImportance

    %ARGE% &I'PRSE &II'

    /EDER &IV' CONSI/ER &III'

    'rioriti2ation rame+ork 

  • 8/21/2019 Gov Trainin

    51/80

      EnablingEnablinggovernancegovernance

    e-

    G

    O

    V

    ER 

    N

    A

    N

    C

    E

    Everyone is talking about it…

    What is It? For Whom? Why? Where?

    e-Governance :

    Introduction

    Everyone is doing it….

    Where Do e stand? Where !re We "eaded?

    e-Government stages

    and e-readiness

    #any e-Gov initiatives around….

    What $hould be our %ocus?

    &rioriti'ing e-Govinitiatives

    E-Gov: Domain and (echnology…

    What are the trends) standards and %rameorks?

    Domain and (ech. o%

    e-Governance

    When you are around since so long…

    What are your e*+eriences and hat are the leanings?

    Im+lementation

    Issues) E*+erience

    $haring and ,essons

    ,earnt

    The *uilding *locks

  • 8/21/2019 Gov Trainin

    52/80

      EnablingEnablinggovernancegovernance

     Domain Frameworks

  • 8/21/2019 Gov Trainin

    53/80

      EnablingEnablinggovernancegovernance

    AS ISAS IS

    CAN BECAN BE

    BENCHMARK

    BENCHMARK

    ORGANIATION

    ANALYSISORGANIATION

    ANALYSIS

    VISION8GOALS8 0 

    OBECTIVES

    S#stems to3e Bu!t

    GROWTH

    PLANSTo 3eSta"2a%2&e2

    GAPGAP

    TO BETO BE

    CONSENSUSWITH TOPMANAGEMENT

    CONSENSUSWITH TOPMANAGEMENT

    REGIONALLOCAL

    CONDITIONS

    Custom&ato"o. 

    Best P%a*t*es

    Generic

    Ga+

    !nalysis

    Frameork 

    rame+orks for e-Gov

  • 8/21/2019 Gov Trainin

    54/80

      EnablingEnablinggovernancegovernance

     Domain FrameworksCaseet! "# for Disaster

     $anagement

    /isaster ,anagement Cycle &/,C'

  • 8/21/2019 Gov Trainin

    55/80

      EnablingEnablinggovernancegovernance

    I% in /,I% in /,

    Preparedness .arning /isaster Relief Re"a$ilitation Recovery

    /isaster ,anagement Cycle &/,C'

    .e$Resources

    Applications

    /ata$ases

    ard1are

    uman1areCommun!

    Net1or:s

    Availa$le .it"

    Accessi$le to GS/,A

    Availa$le 1it" Ot"ers$ut Not GS/,A

    Not availa$le and CanNot $e Customi(ed

    Standardi(e to ensureReplica$ility

    F%o $e Customi(ed0 forGuarat state

    F%o $e #uilt0 forGuarat state

    Availa$le .it"

    Accessi$le to GS/,A

    Availa$le 1it" Ot"ers$ut Not GS/,A

    Not availa$le and CanNot $e Customi(ed

    Standardi(e to ensureReplica$ility

    F%o $e Customi(ed0 forGuarat state

    H

     / /

    HH

    I% Applications in Preparedness P"ase

       I   %    S

      o   l  u   t   i  o  n  s

    /isaster ,anagement Cycle &/,C'

  • 8/21/2019 Gov Trainin

    56/80

      EnablingEnablinggovernancegovernance

    I% in /,I% in /,

    Preparedness .arning /isaster Relief Re"a$ilitation Recovery

    /isaster ,anagement Cycle &/,C'

    .e$Resources

    Applications

    /ata$ases

    ard1are

    uman1areCommun!

    Net1or:s

       I   %    S

      o   l  u   t   i  o  n  s

  • 8/21/2019 Gov Trainin

    57/80

      EnablingEnablinggovernancegovernance

    #echnoogy Frameworks

    T h l ) i

  • 8/21/2019 Gov Trainin

    58/80

      EnablingEnablinggovernancegovernance

    I"T#$"#T S#$I P$'I#$S *PPLI&*TI'" S#$I P$'I#$S

    *PPLI&*TI'"S

    &'MM+"I&*TI'" I"F$*ST$+&T+$#

    L#,*L- $#,+L*T'$. *" *MI"ST$*TI# F$*M#W'$/ 

    S#&+$# #L#&T$'"I& T$*"S*&TI'" S#$IS (S#TS)

    I" a22to"8 a" e"/%o"me"t t,at .oste%s *%eat/t# a"2 +eo+!e ',o *a" use IT

    Technolog$ )nvironment

    S l i % id i

  • 8/21/2019 Gov Trainin

    59/80

      EnablingEnablinggovernancegovernance

    S*a!ea3!e

    Sm+!e F%e"2!#

    Re6Usa3!e

    Ct&e" Ce"t%*

    Se*u%e

    Cost E..e*t/e

    Ro3ust

    Sm+!e

    Mo%a!A**ou"ta3!eR es+o"s/eT%a"s+a%e"t

    I"*%eme"ta! De+!o#me"t

    Solution %onsideration

    S l ti A hit t

  • 8/21/2019 Gov Trainin

    60/80

      EnablingEnablinggovernancegovernance

    Bu!2 Sm+!e8 %e6usa3!e s#stems 0 %e+!*ate " ot,e% a%eas

    BUILD ONCE8 DEPLOY MANY TIMES

    INFORMATION TRANSPARENCY

    DISTRIBUTED ARCHITECTUREON NETWORK

    WIRED GOVERNMENT

    CONFIGURABLE

       F   I   N

       A   N   C   E

       F   O   O   D

       0

       C   I   V

       I   L   S   U   P   P   L   I   E   S

       E   D   U   C

       A   T   I   O   N

       H   O   M   E

    SECRETARIAT

    DISTRICT

    TALUKMANDAL

    Solution Architecture

    G % t l

  • 8/21/2019 Gov Trainin

    61/80

      EnablingEnablinggovernancegovernance

    It must address

      3iti'en 3entric #odel.

      ni%ied architecture by consolidating com+eting standards.

      #ulti channel interaction su++ort

      Islands o% %ragmented) redundant in%ormation.

      Fle*ible interaction) integration.

    e-Gov %once!tual Architecture

    G % t l

  • 8/21/2019 Gov Trainin

    62/80

      EnablingEnablinggovernancegovernance$ource: Gartner 0e+ort on 7I( architecture8

    n!ian %ostn!ian %ost

    e-Gov %once!tual Architecture

    T h l A

  • 8/21/2019 Gov Trainin

    63/80

      EnablingEnablinggovernancegovernance

    1ack EndWork%lo 1asednoledge #anagement

    Data E*change in a secured %ashion

    Integration o% In%ormation -

    $tructured and unstructured

    $ecurity

    Front End&ersonali'ation

    &ositive Identi%ication

    $im+le Device Inter%ace

    Bthers3all 3enters

    30#

    Technolog$ Areas

    % t % t

  • 8/21/2019 Gov Trainin

    64/80

      EnablingEnablinggovernancegovernance

    "ardare 3osts  Initial 3ost o% the hardare  !#3 %rom the date o% +urchase

    (rends- $ame hardare at lesser +rice.

    $ystem $o%tare 3osts  Initial 3ost %or so%tare  &roduct +dates and +grades 3ost

    (rends- &er user license.

    $ervice 3ost  Develo+ment o% the solution  #aintenance

    %ost %om!onents

    %h ll

  • 8/21/2019 Gov Trainin

    65/80

      EnablingEnablinggovernancegovernance

    (echnology

    &rocesses

    &eo+le

    %hallenges

    %h ll

  • 8/21/2019 Gov Trainin

    66/80

      EnablingEnablinggovernancegovernance

    (echnology:

    !uthentication B+ening the unauthenticated tenders and bids

    &rivacy #ulti +ur+ose household data survey

    $ecurity #onetary (ransactions like +ayment o% utility bills 

    Digital Divide Denial o% access to services to citi'ens in remote areas

    %hallenges

    %h ll

  • 8/21/2019 Gov Trainin

    67/80

      EnablingEnablinggovernancegovernance

    &rocess:

    ,ong gestation +eriod--- 5slo +rocess.6

    0esource 3onstraint --- 5Financial) "uman resources) %acilities6

    #ere automation--- 5Ine%%icient +rocesses automated instead o% +rocesses re-engineered6.

    ,ack o% strong business case--- 50evenue #odels6

    %hallenges

    %h ll

  • 8/21/2019 Gov Trainin

    68/80

      EnablingEnablinggovernancegovernance

    &eo+le:

    (ransition #anagement

    FreJuent change o% heads o% de+artmentsadmin. units

    ,ack o% onershi+

    Ever changing +riorities

    0esistance to sharing data

    $ke+ticism %rom citi'ens due to delay in getting ides+read tangible

     bene%its.

    %hallenges

    3e 4earnings

  • 8/21/2019 Gov Trainin

    69/80

      EnablingEnablinggovernancegovernance

     BbKectives and deliverables o% the I( initiative de%ined.

     #aKor im+rovements in services +ossible but not easy.

     1uild Fast but ste+ by ste+.

     Do not automate ine%%iciencies) re-engineer them. Everyone hates transition and not the change.

     $trong and stable leadershi+ is essential %or the sustainability o%

    the initiatives.

    3e$ 4earnings

    %ritical Success actors

  • 8/21/2019 Gov Trainin

    70/80

      EnablingEnablinggovernancegovernance

      &olitical commitment C ill

      ,egal) administrative and institutional %rameork 

      $trategic in-in &ublic-&rivate-&artnershi+ 5&&&6.

      I3( in%rastructure 51ack-end in%rastructure and !ccess +oints6

      Governmental &rocess 0e-engineering 5G&06

      (ransition #anagement 5(# 6

      3ontinuity +lanning and ELE3(IB/.

    %ritical Success actors

  • 8/21/2019 Gov Trainin

    71/80

      EnablingEnablinggovernancegovernance

    M!sking on $(hat are the benefits of e-

    Governance)%  at this stage is like asking

    the Wright 1rothers about the FreJuent

    Flyer &rogrammeN

    --- 3hie% Dreamer) Disney

    The *uilding *locks

  • 8/21/2019 Gov Trainin

    72/80

      EnablingEnablinggovernancegovernance

    e-

    G

    O

    V

    ER 

    N

    A

    N

    C

    E

    Everyone is talking about it…

    What is It? For Whom? Why? Where?

    e-Governance :

    Introduction

    Everyone is doing it….

    Where Do e stand? Where !re We "eaded?

    e-Government stages

    and e-readiness

    #any e-Gov initiatives around….

    What $hould be our %ocus?

    &rioriti'ing e-Govinitiatives

    E-Gov: Domain and (echnology…

    What are the trends) standards and %rameorks?

    Domain and (ech. o%

    e-Governance

    When you are around since so long…

    What are your e*+eriences and hat are the leanings?

    Im+lementation

    Issues) E*+erience

    $haring and ,essons

    ,earnt

    The *uilding *locks

    e Gov o5erings

  • 8/21/2019 Gov Trainin

    73/80

      EnablingEnablinggovernancegovernance

    Solution &reasOffice 'gmt -M#:G

    %ortal  #P

  • 8/21/2019 Gov Trainin

    74/80

      EnablingEnablinggovernancegovernance

    Disclaimer

    he )resentation material and the "ilms

    shown here are only "or understandin+ the

    $on$e)ts

    Presentation material may re"er to )oliti$alleaders and )ersonalities who are not in the

    )ower or not in the same )ort"olios as o"

    today

    %aring Gov 4aunch

  • 8/21/2019 Gov Trainin

    75/80

      EnablingEnablinggovernancegovernance

    %aring Gov 4aunch

  • 8/21/2019 Gov Trainin

    76/80

      EnablingEnablinggovernancegovernance

    Government #ork6o+ Automation

     #P -e$retariat

  • 8/21/2019 Gov Trainin

    77/80

      EnablingEnablinggovernancegovernance

  • 8/21/2019 Gov Trainin

    78/80

      EnablingEnablinggovernancegovernance

    %iti2en 'ortal

     #Pnline

    A'nline 4aunch

  • 8/21/2019 Gov Trainin

    79/80

      EnablingEnablinggovernancegovernance

     A'nline 4aunch

  • 8/21/2019 Gov Trainin

    80/80

    e6Go/e%"a"*e s a ou%"e# a"2 "ot a Dest"ato"

    T,a"( You


Recommended