Robert Lynbeck
Sharon Morden
Governance in a time of crisis
NEVER AGAIN
Our response
• Reassure
• Partnership
• Project Management
Reassurance
Residents at the heart
Partnerships
• Welsh Government
• Local authority
• South Wales Fire and Rescue
• The media
• CHC
Governance in a time of crisis
Our approach to a crisis
Purpose
Establish a project team
Collect Relevant
data
Monitor and control
Communicate
The project team
Work streams
• Testing
• Risk management
• Business continuity
• Contract review and additional measures
• Communications
Communication strategy
Purpose:
Reassure
Tell it first
Tell it all
Tell it fast
Communication pack
Residents at the heart
Conclusion
• Short term
• Medium term
• Long term