Date post: | 27-Dec-2015 |
Category: |
Documents |
Upload: | ashlie-watson |
View: | 214 times |
Download: | 0 times |
Government’s New Frontier:Leveraging data for more insight,
greater efficiency
Government & Health Technologies Forums 2005
Presenter: Rick Makos, President
Teradata Canada
2 >
2004 Revenue by Business Unit
NCR Corporate Overview
• Fortune 500 company• Global operations in more than
100 countries & territories• 28,500 employees
• 9% revenue increase, $5.984B• 6.1% improvement in NPOI from
4.2%
TeradataFinancialRetailSystemediaCustomer ServicePayment & ImagingOther
Teradata Data Warehouse
Retail Solutions
Financial Solutions
Worldwide Customer Services
Systemedia
3 >
Teradata, a division of NCRWho are we
Teradata is the global leader in enterprise data warehousing and enterprise analytic technologies and services. Teradata is 100% focused as a company on the BI, Data Warehousing solution space. (100% of people, R&D, Solutions, Partnerships, and Training)
• What We Do: Teradata gives companies a single, integrated data source for analysis so they can make better, faster decisions that help drive top and bottom line growth.
• How We Do It: Using an enterprise data warehouse approach and proven, powerful technology, Teradata provides new insights with analytic capabilities that turn data into information.
• Why Believe: Teradata has a successful track record helping leading companies around the world leverage their organization’s data for analysis and decision-making.
• Driven By Visionary Customers
Teradata Differentiators:> Focus on Data Warehousing> Experience - Proven track record & strong customer references > Powerful Technology & Full Suite of Data Warehouse Services> Enterprise Approach
4 >
Teradata Approach to Market
•Solve industry-specific analytical business problems
> Teradata CRM, Financial Management, Demand Chain Management, Supply Chain Intelligence, Value Analyzer
•Partner with key analytic technology providers and system integrators, e.g.,
Consulting
Analytics
Partners
Platform
Support
Integrated Data Warehouse Solution
4000+ ProfessionalsWorldwide
5 >
Exploit the Value of Information
• Data…one of your most valuable assets.• Governments are continually facing data challenges like
inflexible analytic capabilities.• To make better decisions you need to
exploit data, better access to it.• Why?
> Data can answer questions that can solve problems and/or challenges.
• Integrated data takes you to the next level of analysis and decision making.
6 >
What Would It Be Worth?
• If you could answer questions such as…
> Who is not filing their business or personal taxes?> How much money has not
been collected because of non-compliant taxpayers?
> What is the impact of this loss of revenue?
> How long will it take to identify non-compliant taxpayers?
Enterprise Data Warehousing – the foundation for High Impact Operational Questions
7 >
Enterprise Data Warehousing – the foundation for High Impact Operational Questions
What Would It Be Worth?
• If you could answer questions such as…
> Do you know that an event has occurred?> When did you become aware of the event?> What is the impact of the event?> What will you do as a result of the event?> How long will it take you to take action?> And can you handle an event you did not anticipate?
8 >
$10M
$20M
$M
Transaction View
MissionView Evolution to
Enterprise View
Investment
Operational Effectiveness
Transaction View
PreformanceView
MissionView
MissionView
Advantages of an Enterprise Data Warehouse
• A centralized, integrated enterprise data warehouse is the optimal solution for delivering integrated data.
> Single, integrated view of agency operations providing consistent and accurate information.
> Enables better, faster decisions.> Improve Operational Effectiveness.
Why “one size fits all” approach to managing data is not the answer
10 >
Source: Gartner Symposium IT Expo 10/17/04, “Technology Radar Screen 2005-2014”
Computing Architecture: Building For Agility
• More than 2/3 of new applications will emit business events by 2008 (0.6 probability)
Rapid response to changeIncreased business relationship flexibilityLower transaction costsProcess and goal consistency
Rapid response to change
Rapid response to change
Rapid response to change
Rapid response to change
Rapid response to change
Rapid response to change
Rapid response to change
SemanticsMetadataStandards
Era of: Hardware Software Access Process Events Goals
Increased Agility and Complexity
11 >
“Data Warehouse”Environment
Typical Technology Infrastructure
SAPPeopleSoft
Oraclei2
Manugistics
SAPPeopleSoft
Oraclei2
Manugistics
SiebelPeopleSoft
OracleClarify
BroadVision
SiebelPeopleSoft
OracleClarify
BroadVision
DataDataMartsMartsDataDataMartsMarts
OracleOracle
Tec
hn
olo
gy
Pro
vid
ers
Tec
hn
olo
gy
Pro
vid
ers
ERP / SCMBack-Office Operational
Systems
CRM Front-Office Operational
Systems
12 >
Multiple Data Marts: Higher Risk, Higher Cost
• Analysts believe that multiple data mart projects can:> Result in failed projects nearly 3X more often.> Suffer 70% higher cost per subject area.> Are costly: Annual cost to maintain one data mart = between $1.5 million
and $2 million. > Gartner: Reduce costs by 50 percent; increase value of BI applications by
500 percent by consolidating data marts.
13 >
Enterprise Data WarehouseEnvironment
ERP / SCMBack-Office Operational
Systems
CRM Front-Office Operational
Systems
Bett
er,
Faste
r C
usto
mer
Com
mu
nic
ati
on
s
Evolving to a Complete Decisioning Environment – Enterprise Data Warehouse
Bett
er,
Faste
r O
pera
tion
al A
cti
on
s • Single view of the business
• Detail-level analysis
• Unlimited growth
• Real-time data access
• Eliminate expensive, inefficient data marts
14 >
Billing
ChurnGrowth
Customer
Billing
ChurnGrowth
Customer
Billing
ChurnGrowth
Customer
Tax Forms
AuditTargeting
IT Development“The
ITProvider”
Business Value
“TheBusinessUser”
Tax Forms
IT Development“The
ITProvider”
Business Value
“TheBusinessUser”
DepartmentParadigm
EnterpriseParadigm
AuditTargeting
(110)
(110)
Think Big, Start Small
15 >
Payments
Collections
Billing
ChurnGrowth
Customer
Billing
ChurnGrowth
Customer
Billing
ChurnGrowth
Customer
Tax Forms
AuditTaregting
Payments
IT Development“The
ITProvider”
Business Value
“TheBusinessUser”
Tax Forms
IT Development“The
ITProvider”
Business Value
“TheBusinessUser”
DepartmentParadigm
EnterpriseParadigm
Audit Targeting+ Collections
(90)(110)
(150)
(110)
Think Big, Start Small
16 >
Payments
Collections
Billing
ChurnGrowth
Customer
Billing
ChurnGrowth
Customer
Billing
ChurnGrowth
Customer
Tax Forms
Asset Reporting
Payments
Dem
os
IT Development“The
ITProvider”
Business Value
“TheBusinessUser”
Single view of enterpriseStore once, use many times
Optimized cost structure
Tax Forms
IT Development“The
ITProvider”
Business Value
“TheBusinessUser”
Demographics
DepartmentParadigm
EnterpriseParadigm
Audit Taregting +Collections +
Tax Policy
Tax Policy
(90)
(350)
(200)(110)
(150)
(110)
Think Big, Start Small
2005 Analyst Trends
18 >
Source: Gartner Symposium IT Expo 10/17/04, “Gartner Scenario for the Future of IT – Disruptions and Discontinuities”
1998 2003 2008 2013
IT-Enabled Business Agility
Transition
Chaotic Distributed Computing Environment
Real-Time Infrastructure
Computing and Infrastructure Islands, Chaotic, Expensive Management
Infrastructure Standardization and Instrumentation
Self-Managing Resources
IT Service Management / Process Maturity
Policy-Based Resource Allocation
Automated Problem Resolution
Predictive Optimization
Service / Infrastructure Fusion
Advances in Technology: Infrastructure
• The deployment of real-time infrastructure (RTI) is inevitable. Through 2008, it will roll out in phases to drive lower costs, provide greater agility and improve quality of service.
• Moving to RTI will improve service quality, improve agility and reduce IT operations/infrastructure costs by 11 percent to 14 percent of the data centre budget, before investments are made.
19 >
Source: Gartner Symposium IT Expo 10/17/04, “Top 10 Strategic Technologies for 2005”
Real-Time Infrastructure: Efficient, Flexible
• Policy-based management for the distributed environment will become a reality from 2006 through 2010 (0.7 probability). The RTI will be inevitable, rolling out in phases through 2010 (0.8 probability).
Workloads / Data• Applications• Middleware• Databases
Resources• Compute• Store• Network
Identities / Security
OPTIMIZATIONP
OS
ITIO
NIN
GA
VA
ILA
BIL
ITY
Self-discover, install and integrate
Avoid, predict, react to failures
Efficient utilization of resources to service policies
PoliciesIT service definitions
Service agreements
Business priorities
ServicesThat meets business requirements
20 >
Source: Gartner Symposium IT Expo 10/17/04, “Gartner Scenario for the Future of IT – Disruptions and Discontinuities”
Business Process Fusion Must Be Communications-Enabled
• By 2010, 80 percent of organizations will have integrated communications (voice, IM, messaging) into some business applications/processes (0.8 probability)
Whenever human intervention or a decision is required, the process must stop and move to a different infrastructure /process chain
Human intervention may still be required, but with communications integrated into the process – presence, messaging, real-time voice – the delays are minimal. The application will contact the appropriate person using a communications application
Each human intervention can add minutes, hours, days or weeks to the process
Real-Time Voice or Messaging
Infrastructure
Real-Time Voice or Messaging
Infrastructure
CRM ERP IIIndustry
AppBack Office
Market Event
2004: Current Reality Extended Enterprise
Trading Grid
Market Event
2008: Future Potential
21 >
Advances in Technology Require a Service Delivery Model for Applications
• By 2006, companies must have adapted their architectures and infrastructures to aggressively begin deploying composite applications. Those lacking these capabilities will operate at a distinct competitive disadvantage.
Source: Gartner Symposium IT Expo 10/17/04, “Gartner Scenario for the Future of IT – Disruptions and Discontinuities”
2003 2005 2007 2009 2011
Business Agility: Event-Driven and Adaptive Processes
Composite Applications
Applications Maze
Service-oriented architecture development accelerates
Service software markets appear – products mainly individual services (greater than 70 %): few applications (less than 30%)
Composite development approach dominates – services enhance or extend legacy applications
Early availability of new applications that are “pure” SOA from vendors
Early fusion-capable applications appear
New applications/services broadly available to configure compound, fused processes
Traditional applications wrapped or SOBA-enabled broad availability
New application capabilities drive process availability
22 >
Data Warehousing Key Drivers
• Pent-up demand for data warehousing services.• Growing data volumes, data complexity and intolerance for
latency (delay). • Dramatic improvements in hardware price/performance.• Innovations in database technology.• Integrated business intelligence (active data warehousing).• Data mart consolidation advances.• Service-oriented architecture (SOA) incorporates data
warehousing. • The need to get to know the customer as a system of
dispositions and behaviours. • The need to work smarter and reduce costs.• Data Quality.• Business Performance Management.
23 >
Data Warehousing – The “Must Remember” List
• A data warehouse is a solution to a business problem not a technical problem.
• The warehouse needs to constantly overcome obstacles that are as yet undefined.
• “Mores Law”: more users wanting more applications that have more complex and varied analysis against more data with more frequent updates in a more timely manner.
• The goal behind the warehouse is consistency and agreement, not just access.
• The foundation put in place determines the speed, and duration of the business evolution.
24 >
Enterprise Analytics Topologies
Sources
Users
DW
Sources
Users
DW
Marts
Sources
Users
Marts
Sources
Users
Middleware
Data Mart Centric
Virtual,Distributed,Federated
Hub-and-Spoke DataWarehouse
EnterpriseData
Warehouse
Independent Data Marts
Leave Data Where it Lies
Dependent Data Marts
Centralized Integrated Data
With Direct Access
Pros
• Easy to Build Organizationally
• Easy to Build Technically
• No need for ETL• No need for separate
platform
• Allows easier customization of user interfaces & reports
• Business Enterprise view
• Design consistency & data quality
• Data reusability
Cons
• Business Enterprise view unavailable
• Redundant data costs• High ETL costs• High App costs• High DBA and
operational costs
• Only viable for low volume
• Meta data issues• Network bandwidth and
join complexity issues• Workload typically placed
on workstation
• Business Enterprise view challenging
• Redundant data costs• High DBA and
operational costs• Data latency
• Requires corporate leadership and vision
25 >
TXAPPL
NW
DA-MW
TXAPPL
MSG-MW
DA-MW
TXAPPL
MSG-MW
DA-MW
TXAPPL
MSG-MW
DA-MW
BIAPPL
MSG-MW
DA-MW
DSSAPPL
MSG-MW
DA-MW
DSSAPPL
MSG-MW
DA-MW
Real-Time-Enterprise Reference Architecture
Business Process Automation
Decision Support Repositories
Analytic & Decision Making Services
Transactional Repositories
Batch
Streaming
Data Acquisition
Transactional Services
Enterprise Users — (Browsers and/or Portal) Legacy EnvironmentLegacy Environment
Service Brokers
Business Rules
MSG-MWEvent
Notification
MSG-MW MSG-MW
Event Detection
WAN / VAN
RS
EDW — BEDW — A
Internet / Intranet WAN / VAN
OLTP1 OLTP2 OLTPi OLTPn
DA-MWDA-MWDA-MW
RDBMS basedEvent
Processing
BIAPPL
NW
DA-MW
QDQD
C/S EDI Consumers Suppliers Internal Partners EDI C/S
ASP / JSP
Intranet / Message Bus
Government & Health Case Studies
27 >
What Teradata Brings to the Table
• The leading, most mature, stable and scalable data consolidation and analysis solution.> Current clients reflect industry leaders in a variety of government
and commercial areas:– La Régie de l'assurance maladie du Québec (RAMQ), US Air Force and
US Navy, Army/Air Force Exchange Service (AAFES), Defense Threat Reduction Agency (DTRA), as well as FedEx, Bank of America, 3M, SBC – an Enterprise Data Warehouse that grows linearly as your information needs grow
• Superior domain expertise in data warehousing, data analysis, and data mining.> Hardware, software, and the professional services needed to bring
together enterprise knowledge discovery solutions.> Any question, of any data, at any time.
• Rapid Solution Implementation:> Teradata solutions available in weeks or months, NOT years
28 >
Province of Quebec - RAMQ
Regie de l’Assurance Maladie du Québec (RAMQ)An Agency of the Québec Ministry of Health and Social Services
(MSSS)
• Set up by the Québec Government in 1969 to provide a payment vehicle to Health Care Practitioners for MSSS in the delivery of Medical, Drug, Dental, Home Care, Eye Care & Medical Device Services to Québec Citizens.
• Mission Statement – To Maintain and Enhance the Health and Well Being of Québec citizens.
• 1,677 employees (349 I.T.)
• Funding is provided mostly (80%) by the Provincial Government to RAMQ – 20% paid by Health Card subscribers.
29 >
Province of Quebec - RAMQ
• Issued and Manages 8M Health Cards in the Province of Québec.
• Currently has over 6 years of historical customer data available on-line on Teradata EDW.
• RAMQ is beginning to assume a greater role within Ministere de la Sante et Services Sociaux (MSSS) as custodian of extended provincial Health Care data and information.
• Teradata installed and in production since early1996.
• Teradata is a key and core Enterprise Data Warehouse (EDW) infrastructure for RAMQ in the support of MSSS strategic initiatives for Province of Québec.
30 >
Province of Quebec - RAMQ
• Teradata infrastructure is currently made up of a Development/Test Single Node 4475 system and Dual Node 4950 Production Systems. Have 1TB of raw storage on system.
• Initial use of Teradata EDW system was for Compliance and Fraud detection of Provincial Drug Claims ($1.2B in 2003).
• Currently evaluating adoption of Teradata Warehouse Miner (TWM) utility software for specific RAMQ Data Mining applications. Completed successful TWM Proof of Concept in October, 2004.
31 >
Teradata Customer Since 1993
Medco Health Solutions, Inc.
Business Solutions
•Over 47 applications were built using the Data Warehouse with 10 major applications
• Integration of claims, eligibility, pharmacy, prescription provider, drug and formulary data from 15 systems
• Integrated view of plan members, scalable platform and ability to communicate across multiple channels
•Website fulfills over 165,000 prescriptions each week
Customer ProfileMedco is a leading Pharmacy Benefits Manager (PBM) in the United States, and has the country’s largest mail order pharmacy operations. Medco assists its customers (health plans, large employer groups, Medicaid and now Medicare) in moderating the cost and enhancing the quality of prescription drug benefits to over 60 million Americans. Their data warehouse enables them to be a leader in their industry -- in knowledge, innovation, technology, and in pioneering new products and services. Medco services more than 1,650 health plan sponsors, almost 60,000 retail pharmacies and 2 mail service pharmacies for its members.
Implementation Summary•2 billion prescription claims on the data warehouse
•Load approximately 3 million prescription claims daily along side complex analytical queries and processes
•Manage more than 688 million prescriptions annually
•Maintain 3, 4, or 5 years of history per customer
•Over 2000 active users
•Over 50,000 queries per day
Realizations and ROI•Saved $40 million in one 6-month period thru lower priced generic
drugs
•Ranked #1 in Customer Satisfaction by J.D.Powers & Associates – 4th year in a row
•2004 Codman winner from JACHO – reduction of medical errors in mail-order fulfillment of drugs
•2002 Realware Award winner for Best Customer Intelligence and Interaction Application
32 >
Implementation Summary• Integrated data from nine separate health-related agencies
•Managed and used by agency subject matter/programmatic experts, not by the IT department
•Over 200 users in Medicaid and 8,000 state-wide
Realizations and ROI• Estimated annual savings of $75 million–$100 million due to
advanced health care analysis
• Medicaid administrative costs have been reduced by 25 percent
• Recoveries for Medicaid Fraud has doubled
• Maximized Medicaid program savings while sustaining quality care
• Warehouse helped Michigan go from “last to first” in child immunization rates
• Track and substantiate savings in Medicaid pharmacy costs
• 2004 TDWI Best Practice Award Winner – Government and Non-Profit Category
Teradata Customer Since 1991
Business Solutions
• Data warehouse integrates claims/encounters; beneficiary eligibility data; provider data; birth records; death records; long-term care assessments; WIC data; immunizations; lead screening; newborn screening; & notifiable diseases.
•Fraud & abuse
•Contract management with health plans
•Healthcare cost & quality assessment
•Overpayment & COB analysis
•Program effectiveness
•Predict State’s healthcare needs
•Prioritize health initiatives for future
Customer ProfileAs the largest department in the State of Michigan, DCH is responsible for managing delivery of health care services to more than 1.2 million clients and overseeing an annual budget of $9.5 billion. DCH administers many of the State’s most critical programs, including Medicaid, WIC, and child immunizations.
State of Michigan, Department of Community Health (DCH)
33 >
Implementation Summary•More than five years of history
•1.3 Billion claims
•650 users from 47 counties that is expected to grow to thousands
Realizations and ROI • First year in operation paid for entire implementation of
the DW!
• Better analysis of integrated data resulted in recoveries in the millions!
• $16m - Coordination of Benefits, $5m - duplicate payments, $1 million - overpayments
• $187 million saved due to better policy decisions based on medical and pharmaceutical analysis
• Millions saved due to efficiency of analysis such as Audit process reduced to 2 hours from 8 weeks
• 2004 NASCIO Award – Best Information Architecture Category
Teradata Customer Since 1999
Business SolutionsNew York is making more rapid, informeddecisions about programs, policies, and people across its vast Medicaid system.
• Fraud & abuse• Tracking bio-terrorism indicators daily by
pharmaceutical purchases with acute illness data from hospital emergency rooms
• Determining disease patterns and trends and the best possible treatment
• Tracking drug pattern usage to prevent abuse
• Program effectiveness• Service delivery effectiveness• Enhanced audit control• Forecasting the cost and utilization of
expensive prescription drugs• Identification of overpayments• Responding quickly to legislative
inquiries
Customer Profile The State of New York’s Medicaid program provides critical health care services to more than 3.7 million participants – 2.4 million in New York City alone. To serve this constituency, the State processes and analyzes more than 300 million claims totaling more than $38 billion annually. It is the largest Medicaid program in the US.
The New York State Department of
Health (DoH)
34 >
Implementation Summary• Integrated data from BCBS plans of several states into
regional Data warehouses
•Business Objects is primary data access tool
•2000 users mostly spread over several organizations (5000 + queries daily)
Realizations and ROI• Fraud detection strategies aimed at members and providers provides
highest ROI
• Increased productivity of analysts (80% analysis vs. 80% data gathering)
• Reduced mortality rates of heart surgery members
• Never was denied a premium increase request since implementation
• Complex utilization & reporting analysis enables winning new accounts over competition
• 2004 TDWI Best Practice Award Winner for Data Quality & Management
Teradata Customer Since 1991
Business Solutions
Regional Solutions – Integrates datafrom merged plans: membership, medical encounters, medical management, financial, and specialtydata from a variety of internal operational systems and external business partners into a consistent format
• Medical Trend & Utilization Analysis
•Risk Management
•Provider Profiling & Management
•Agent/Broker Commissions
•Fraud & Abuse
•Client Reporting
•Litigation Support
Customer Profile Anthem Inc. provides health benefits under the Blue Cross & Blue Shield license in 13 states. The company currently provides medical benefits to more than 28 million members, as well as dental, pharmacy benefit management and life insurance benefits.
WellPoint (formerly Anthem)
35 > 02/10/2000
Australian Tax Office
Support for Government policy makers…allows modeling of effect of proposed changeWhat is the revenue impact of a proposed change to the tax law?
Inheritance tax changes? Deductions per child? Hardship due to SARS?What constituents are most affected by a proposed change to the tax law? By Region/Industry/Age Group/income Group
Sophisticated analytics for compliance management.Identify purposeful evasion, innocent evasion, common mistakes.Random tax audits shown to be very ineffective in catching purposeful evasion (still
necessary, but far fewer). Scoring returns on compliance more effective to select files for audit.
Optimization of collections activity.Able to score filers over several years, identify compliance patterns.Developed a tax collection strategy that addressed individual cases consistently.
Proactive CRM (Citizen Relationship Management)Want citizens to understand value of paying taxes.Focussed messaging e.g.when an airport was improved, the local community
was mailed on how their tax dollars were used.
The ROI of this project was realized many times
36 > 02/10/2000
Australian Government
CentreLink Social Services Mission for advanced data warehousing…• Dramatically reduce resource leakage:
> Only pay those eligible• Lower the cost of service delivery;
> Limited case managers> Refine case selection for more targeted activities.
• Improve effectiveness of existing programs.• Back to work program:
> What skills development training or support needs to be given e.g. language skills, daycare, resume?
• Improve the convenience, quality and effectiveness of client interactions.> How do you choose which citizens have priority
Critical to measure effectiveness
37 > 02/10/2000
Australian Government
Cooperation across departments:
On a periodic basis, under very tight regulatory controls, the ATO and CentreLink are allowed to temporarily share (match) information across their data warehouse platforms to identify issues of non-compliance.
Who is receiving Social Assistance but also pays Income tax from employment?
Who is receiving Social Assistance but not filing taxes?
This application alone is worth many millions of dollars per year and pays for the DW investments with ROI in the 1000’s of percents realm. As leakage was so huge, it is considered too politically sensitive to publish the actual savings.
38 >
Data Warehousing and Tax Administration
• A Tax Agency is a very large, complex enterprise.
• Stove-piped legacy systems, and outdated technology are prevalent.
• Tax administrators know that their data holds great opportunity for improved mission delivery.
• Data warehousing holds the key to exploitation of data for compliance improvement and improved tax administration.
39 >
From Ideas to Implementation How Iowa Turned a Data Warehouse Vision into Reality
Iowa Department of Revenue and FinanceTax Gap Compliance Project
Introduce performance based funding.
Data Warehouse InfrastructureIntegration of multiple data sources to support audit selection
and audit performanceDecision Making System
Provide framework to perform advanced ad-hoc and complex queries
Automated Audit Application Centralize and automate all audit activities
Interface ProgramsIntegrate operational systems
40 >
•How many businesses are registered with IDRF, but not filing tax returns? $ 690,000
•How many employers are filing unemployment records with Workforce Development, but not
filing tax returns? $ 9,450,000•How many companies are doing business with
Iowa, but not filing tax returns? $ 365,000 •How many motels are registered and filing
hotel-motel tax, but not filing consumer use tax? $ 550,000
•Federal refunds received by individuals must be reported on the Iowa income tax return. $ 7,225,000
•Income tax return must be filed if you earn Iowa source income as a member of a partnership. $965,000
•You must file an Iowa return for the year in which you claim “federal tax paid”. $300,000
2000-2002 Optimized revenues $19,545,000
Iowa Department of Revenue and FinanceTax Gap Compliance Project
2004 Optimized Revenues are > $50M
41 >
Teradata Tax Solutions: Proven Results
$ High Revenue
$Millions of Dollars to the Agency$ Low Risk
$100%+ Success in Meeting Projections
$Benefit Sharing Model$ Quickest Time to Results
$Revenue Begins within 6 Months$Experienced Team
42 >
For Example:
Texas- $400+ Million since July 1998
Iowa- $50+ Million since July 2000
Sales/Use TaxCorporate/ Franchise Tax
Withholding Tax
Individual and Business Taxes
“By providing users with access to detail data
that was never before available, the Teradata-
based solution is delivering some substantial
results for the Comptroller’s office and the
residents of Texas.”
– Lisa McCormack, Area Manager, Audit Division
43 >
$ Millions of dollars in recovered tax revenue$ Discovery of thousands of non-compliant
taxpayers$ Optimized use of enforcement resources$ Improved access to information to provide
better service on taxpayer contacts $ Less intrusion and reduced burden for
compliant citizens
Teradata Tax Solutions: Benefits
44 >
Industry Recognition
TDWI Best Practices Award (2003)Sponsor: The Data Warehouse InstituteEnterprise Data Warehouse: Continental Airlines; sponsored by Teradata Government & Non-profit: State of Iowa Department of Revenue & Finance; sponsored by Teradata Integrating Data Marts & Data Warehouses: Bank of America; sponsored by Teradata Data Stewardship & Data Quality: AT&T Wireless Services
Technology ROI AwardsSponsor: Baseline Magazine and Nucleus ResearchHarrah’s - Grand Prize WinnerState of Iowa - Winner, Public Sector
45 >
Teradata Tax Solutions
• Products:> Teradata Tax Warehouse 2.0> Teradata Tax Discovery Solution 2.0> Audit Component 2.0
• Services:> Revenue Opportunity Assessment > Teradata Revenue Capture Services
46 >
• Best at Achieving Desired Results> Single view of the business for greatest accuracy, insight> Growth-enabling analytical applications > Empower more people with instant knowledge across the
enterprise> Drive revenue -- reduce costs
• Solutions that Work> Simplest to implement, manage and grow > Grow without boundaries> Most powerful technology> Most experienced
professional services that understand/master the process
The Teradata Difference:Giving You the Power to Grow
47 >
Thank you! For more information…
Contact Rick Makos at Teradata Canada
E-mail: [email protected] site: www.teradata.com