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GPs and Practice Managers A guide to referring NHS, insured and private patients Welcome to exceptional healthcare
GPs and Practice ManagersA guide to referring NHS,
insured and private patients
Welcome to exceptional healthcare
Your referrals to Claremont Date
Service Private NHS
Audiology
Bariatric surgery and medicine
Breast surgery
Cardiology
Cardiothoracic
Colorectal surgery
Dermatology
Diabetes
Endocrinology
ENT
Gastroenterology
General medicine
General surgery
Geriatric medicine
Gynaecology & women’s health
Hepatology
Neurology
Neurosurgery
Ophthalmology
Oral & Maxillofacial
Orthopaedics
Orthotics
Plastic/cosmetic surgery
Podiatry
Psychiatry
Respiratory medicine
Rheumatology
Speech therapy
Trichology
Urology & men’s health
Vascular surgery
Claremont HospitalGPs & Practice Managers’ guide to referring NHS, insured and private patients
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Title
Practice
Date of visit
Claremont HospitalGPs & Practice Managers’ guide to referring NHS, insured and private patients
Facts and figures*
One exceptional hospital
*From our 2019 statistics
9,718 Admissions
31,144 Outpatient visits
3,127 Inpatient cases
6,591 Day cases
217 Hardworking staff
202 Consultant experts
15 Consulting rooms
43 Registered beds 3
Operating theatres
Claremont HospitalGPs & Practice Managers’ guide to referring NHS, insured and private patients
Referring your patients to Claremont Private Hospital is quick and easy
Claremont Private Hospital offers everything you would expect from your local independent hospital including outpatient clinics, imaging and diagnostics, treatment and surgery for a wide range of medical specialities. We are trusted partners offering your patients fast and easy access to NHS patient pathways.
Over 200 specialist consultants
We work with experienced consultants and other specialists, many of whom also have substantive posts within the NHS. All our nurses are fully qualified and registered with the Nursing and Midwifery Council (NMC).
So, whether you are referring an inpatient, day case or outpatient you can be assured they will be cared for by a team of professionals who are dedicated to ensuring they receive the best possible treatment.
We are currently experiencing very short waiting times so your patients can see a named consultant in 2 – 4 weeks and have their procedure in 8 – 14 weeks.
Services available under
the scheme include:
• Colorectal surgery
• General surgery
• Gynaecology
• Neurosurgery
• Orthopaedics (foot and ankle, hand and wrist, hip and knee, shoulder and spinal surgery)
For more information visit: www.ebs.ncrs.nhs.uk
e-Referral Service
Claremont HospitalGPs & Practice Managers’ guide to referring NHS, insured and private patients
Claremont HospitalGPs & Practice Managers’ guide to referring NHS, insured and private patients
Do you know we offer the following e-referral service at Claremont Private Hospital?
General & colorectal surgery General problems including:
• Cholecystectomy (Gall bladder removal)
• Colonoscopy
• Flexible Sigmoidoscopy
• Gastroscopy
• Haemorrhoidectomy
• Hernias
• Lumps & bumps
• Skin lesions
GynaecologyGeneral problems including:
• General Gynae
• Hysterectomy
• Hysteroscopy
• Prolapse
Orthopaedics General problems including:
Hip & knee • ACL reconstruction
• Arthroscopy
• Hip & knee pain
• Replacements
Foot & ankle • Bunion surgery
Hand & wrist • Carpel Tunnel
• Dupuytren’s Fasciectomy
• Trigger finger release
Shoulder & elbow • Arthroscopy
• Rotator cuff repair
• Shoulder & elbow pain
Spines • Back pain
• Cervical spine surgery
• Discectomy
• Microdiscectomy
Neurosurgery• Spinal surgery
ENT (Derbyshire CCG only)
General problems including:
• Allergic rhinitis
• Conductive hearing loss (age 59 or below)
• Ear drum perforations
• Ear problems
• Nasal blockages
• Salivary gland problems
• Sinusitis
• Swallowing problems
• Thyroid problems
• Tonsillitis
Ophthalmology (Derbyshire CCG only)
• Cataracts
Urology (Derbyshire CCG only)
• General urology problems (no vasectomy or reversal)
98.3% of patients in our 2019 survey would recommend us to their friends and family
Exclusions:
• Patients with a BMI over 35
• Patients under the age of 18
Claremont HospitalGPs & Practice Managers’ guide to referring NHS, insured and private patients
How to make a referral Referring a patient to Claremont Private Hospital for an outpatient consultation, diagnostic test or treatment is easy by following these simple steps:
NHS e-referralsYour patients can book appointments for services available at Claremont Private Hospital under the scheme by using the online Patient Booking website.
1. Patients should visit the e-referral website at: www.ebs.ncrs.nhs.uk
2. Patients must log in using their date of birth and reference number and password supplied.
3. Patients wishing to use our services must select ‘Aspen’ and then choose ‘Claremont’ from the drop-down list.
Referrals can also be made by yourself enabling you to choose the date and location of their appointment before they leave your GP practice.
If you need further help or advice, please call the National CAB Helpline on 0345 608 888. They can also help you make a referral over the phone.
Claremont HospitalGPs & Practice Managers’ guide to referring NHS, insured and private patients
Private/self-pay patient referralsClaremont Private Hospital is accredited by and has direct settlement agreements with most of the major private medical health insurance companies including BUPA and AXA-PPP and successfully undertakes insurer audits on a regular basis.
To make a referral for a patient with private medical insurance please follow the steps for self-pay private patients.
Self-pay referrals1. Simply free-fax private referrals to our secure
fax on 0800 181 4024 and your patient will be contacted ASAP.
2. Please remember that referral letters contain sensitive patient data and you must adhere to GDPR regulations. Please ensure you use the secure email address above and do not send the letter via our website.
Self-pay payment options
Fixed price packages
We offer fixed price packages for self-pay patients wherever possible so patients know exactly what they will pay before treatment.
To make an appointment, patients should call our appointments team on 0114 263 2114.
If a patient has a price enquiry about a procedure they can contact our Self-Pay team by calling 0114 263 2114 or emailing [email protected].
Funding options
Through our partner Chrysalis Finance we offer approved patients a range of funding options (subject to status) to pay for one-off private treatments.
Patients can learn more about this by visiting www.claremont-hospital.co.uk/finance-loans
Diagnostic referralsYou can refer patients for a wide range of diagnostic imaging including x-ray, ultrasound, MRI and CT.
To make a referral, please download a referral form from www.claremont-hospital.co.uk/referral and fax it to 0114 230 7219 or give the completed form to your patient to make their own appointment by calling 0114 263 2110.
Physiotherapy referralsWe have an expert team of physiotherapists to treat a wide range of conditions including back and neck pain, joint pain, limb and muscle conditions, sports injuries and post-surgery rehabilitation.
For more information please call 0114 263 2112 or visit www.claremont-hospital.co.uk/physiotherapy.
Patients can self-refer for physiotherapy.
From walking through the doors at 6.30am on the day of my procedure, everything and everyone have been excellent. The staff are a true credit to this hospital and genuinely care about their patients and their wellbeing. I would definitely recommend Claremont.
Claremont HospitalGPs & Practice Managers’ guide to referring NHS, insured and private patients
Evening CPD education events
We offer evening educational events to GPs each year. Our events are put together with the assistance of our Private GPs with key and relevant topics. All our events are delivered by an expert Claremont Consultant.
Registration is from 7pm with a light buffet and the lecture is 7.30-8.30pm with a CPD certificate issued at the end.
CPD lunch and learn
We have a host of expert Consultant speakers at Claremont with a wide range of specialties who can come out to local surgeries or if you prefer, we can host your session in our training room at Claremont. These learning sessions will last for up to 1 hour, including a tasty buffet delivered by us, a Consultant presentation and time for Q&As. All practice and medical staff are welcome to attend and will be issued with a CPD certificate.
Surgery with the surgeon
A unique opportunity to see a surgical procedure in theatre. Would you like the chance to step into a Claremont operating theatre and observe an operation with one of our expert Consultant surgeons? Most specialties are available with daytime and evening sessions. A CPD certificate will be issued.
For this exclusive opportunity just email [email protected] to find out more.
Training courses
Our funded courses take place in our training room at Claremont. We offer free parking on site, a delicious buffet and a training team with the knowledge and experience to deliver a course to meet your Practice needs. Training courses include:
• BLS (Life Support)
• World Host Customer Service
• Practical Moving and Handling
• Hand Hygiene
• Practical Fire Safety
• Step up to Safety
If there is a course not listed that you are interested in please let us know – we might be able to help you.
Tours
Would you like to come and visit Claremont to see our hospital? We now offer personal tours around our amazing facilities for you to see our patient experience first-hand.
To arrange a visit just email [email protected]
Free CPD events and training for GPs, medical and practice staff
We know that professional development is important and that’s why we invest in the running of our FREE CPD educational events on a range of clinical subjects.
RECOGNITION FOR EXCELLENTRECOGNITION FOR EXCELLENTCUSTOMER SERVICECUSTOMER SERVICE
Claremont HospitalGPs & Practice Managers’ guide to referring NHS, insured and private patients
Useful contacts
Main switchboard T: 0114 263 0330E: [email protected]
Free-fax private referral line for GPsT: 0800 181 4024
NHS E-referral TeamT: 0114 263 2146F: 0114 263 2106E: [email protected]
Radiology DepartmentT: 0114 263 2110F: 0114 230 7219E: [email protected]
Physiotherapy DepartmentT: 0114 263 2112F: 0114 263 2122E: [email protected]
Claremont Private Patient TeamT: 0114 263 2114F: 0800 181 4024E: [email protected]
Business Development Office T: 0114 263 2127E: [email protected]
Claremont HospitalGPs & Practice Managers’ guide to referring NHS, insured and private patients
CM232-JAN20-V1
Claremont Private Hospital 401 Sandygate Road Sheffield S10 5UB
0114 263 0330 [email protected] claremont-hospital.co.uk
A Division of Aspen Healthcare Ltd. Centurion House, 37 Jewry Street London EC3N 2ER Registration No. 03471084 ©Aspen Healthcare Ltd 2019
