grant agreement n° [233484
ACI, Istanbul, Turkey Oct 2010
BEMOSA - Behavioral Modeling for Security in Airports
Our objectivesOur objectives
BEMOSABEMOSA…All about…
Optimizing Security and Saving Costs By:Optimizing Security and Saving Costs By:
Minimizing false alarmsMinimizing false alarms
Maximizing continuity of airport operationsMaximizing continuity of airport operations
BEMOSA - Behavioral Modeling for Security in Airports
BEMOSABEMOSAInternational Consortium
BEMOSA - Behavioral Modeling for Security in Airports
BEMOSABEMOSA
Key players making right & coordinated decisionsKey players making right & coordinated decisions TheTheChallenges we faceChallenges we face
BEMOSA - Behavioral Modeling for Security in Airports
Training PackagesTraining Packages
What Should be DoneWhat Should be Doneand What is actually Doneand What is actually Done
Simulated Scenarios of Actual Behaviors Simulated Scenarios of Actual Behaviors
Routine and Crisis SituationsRoutine and Crisis Situations
Organizational Social Networks Organizational Social Networks ActualityActualityProcedures Procedures
BEMOSA - Behavioral Modeling for Security in Airports
ProceduresProcedures
……andand Actual Actual
PracticePractice
BEMOSA - Behavioral Modeling for Security in Airports
ProceduresProcedures
……andand Actual Actual
PracticePractice
BEMOSA - Behavioral Modeling for Security in Airports
Airports as OrganizationsAirports as Organizations
Managing Managing DirectorDirector
Board Of Board Of DirectorsDirectors
Security & Safety Security & Safety DepartmentDepartment
SecretariateSecretariate Technical Technical DepartmentDepartment
Handling Handling DepartmentDepartment
LegalLegal DepartmentDepartment
Economic Economic DepartmentDepartment
Information Information TechnologiesTechnologies
MarketingMarketing & & SalesSales
BEMOSA - Behavioral Modeling for Security in Airports
Informal OrganizationInformal OrganizationNetworksNetworks
BEMOSA - Behavioral Modeling for Security in Airports
ModelingModeling AirportAirport Decisions Decisions
‘ ‘Social Chain' Decision MakingSocial Chain' Decision Making
*
BEMOSA - Behavioral Modeling for Security in Airports
ManagementManagement
TowerTower
SecuritySecurity
PassengersPassengers
ServiceService
MaintenanceMaintenance
OperationsOperations
Security Decision FlowSecurity Decision Flow
External External ServicesServices
ExternalExternalSecuritySecurity
Social Social Chain Chain
DecisionDecision
AACCTTII
OONN
SecuritSecurityy
EventEvent
Security Security DecisionDecision
Pre-Pre-CrisisCrisis
DecisionDecisionPatternPattern
BEMOSA - Behavioral Modeling for Security in Airports
Evidence Based Evidence Based
EthnographicStudy
LongitudinalPanel
Data Base Simulation
FieldSurvey
Time Changes
BEMOSA Training PackageBEMOSA Training Package
BEMOSA - Behavioral Modeling for Security in Airports
Simulating SecuritySimulating SecurityBehaviorsBehaviors
IncidentIncident
A/B/CA/B/C
Situation ChangingSituation Changing
A/DA/D
B/DB/DC/DC/D
DD
J/DJ/D
L/DL/D
K/DK/D
Action
Employees::A B CA B C D JD J KK LL
Action
TIMETIME
J/K/LJ/K/L
BEMOSA - Behavioral Modeling for Security in Airports
Trained for What?Trained for What?
Realistic training based on actual behavior Realistic training based on actual behavior in “normal” and “crisis” situationsin “normal” and “crisis” situations
Better match between procedures and Better match between procedures and actual behavior actual behavior
BEMOSA - Behavioral Modeling for Security in Airports
OptimizingOptimizing
FormalFormal ProceduresProcedures & Protocol& Protocol
ActualActualExpectedExpectedBehaviorBehavior
BEMOSA - Behavioral Modeling for Security in Airports
ImpactImpact
BEMOSABEMOSA
Optimizing Security and Saving Costs By:Optimizing Security and Saving Costs By:
Minimizing false alarmsMinimizing false alarms
Maximizing continuity of airport operationsMaximizing continuity of airport operations
BEMOSA - Behavioral Modeling for Security in Airports
Better Security Through Better Security Through
Praise the Lord andPraise the Lord andPass the AmmunitionPass the Ammunition