Green Quadrant® EH&S Software 2016
(Global)
J A N U A R Y 2 0 1 6
W W W . V E R D A N T I X . C O M
This version of the report contains Verdantix's two-page profile and summary of Enablon's capabilities to
help prospective customers evaluate whether the vendor is a good fit for their EH&S information
management requirements. It does not contain other vendor profiles.
Green Quadrant®
EH&S Software 2016 (Global)
This report provides a detailed fact-based comparison of the 22 most prominent EH&S software suppliers
globally. Based on proprietary Verdantix Green Quadrant methodology, the analysis combines benchmark data
from two-hour live product demonstrations, responses to a 185-point questionnaire and interviews with an
independent panel of 15 customers across eight industries who have bought, or are planning to buy, EH&S
software. The study finds that managing operational and regulatory risk continues to underpin investment in
EH&S software, with experienced users increasingly looking to implement a single integrated platform to
manage all EH&S impact areas. The analysis of application functionality and vendor momentum finds that nine
EH&S software suppliers currently lead the market.
TA B L E O F C O N T E N T S
The State Of The Market For EH&S Software ……………..…………………….…………………….…………….….…………………….. 5
The Rise Of Risk-Centric EH&S Platforms Reflects Market Maturity And Financial Investment
Improving EH&S Information Management Is A Global Priority ………………………..………………….…………………….. 7
Enhancing EH&S Information Management Is A Key Priority
Better Risk Management Tops The List Of Business Case Drivers For EH&S Software
A More Strategic Business Case For EH&S Software Results In Increased Spending
Customers Exhibit Consistent Buying Preferences For Product Functionality And Type Of Supplier ……….12
User Interface Design And Product Breadth Top The List Of Buyer Requirements
Customers Challenge Suppliers To Add Pre-Built Functionality And Product Depth
Specialist Midsize And Small EH&S Software Vendors Top The Vendor Category Rankings
Green Quadrant® EH&S Software …………………………………………………………………………………………………………………….18
Green Quadrant® Methodology
Evaluated Firms: Selection Criteria
Evaluation Criteria For EH&S Software
Green Quadrant® EH&S Software Enhancements From The 2014 Product Benchmark
Enablon Offers A True Enterprise-Class EH&S Application And Has Built Powerful Momentum
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TA B L E O F F I G U R E S
Figure 1. Three Phases Of The EH&S Software Market ……………...……………………….………..…………………..……………….. 6
Figure 2. Prioritization Of EH&S Information Management Improvement ….………………..…………………..……………….. 8
Figure 3. Current Utilization And Deployment Scale Of EH&S Software .……………………...…………………..……………….10
Figure 4. Importance Ranking Of Business Drivers For EH&S Software …..……………………………………………………….. 11
Figure 5. Budgetary Expectations For EH&S Software ………………………………………………………………………………..…….. 13
Figure 6. Importance Of Product And Supplier Attributes For Purchase Decisions ………………………………………….. 14
Figure 7. Preferences For Different Types Of Software Suppliers ..……………………………………………………………………. 15
Figure 8. Brand Perception Of EH&S Software Providers …………………………………………….…………………..……………….. 16
Figure 9. Preferences For Different Types Of Implementation Providers .......………………..…………………..…………...…. 17
Figure 10. Suppliers And Software Applications …………...............................................…………..………………….....…………….. 19
Figure 11-1. Capabilities Criteria For EH&S Software Applications............................………..…………………..……………….. 23
Figure 11-2. Capabilities Criteria For EH&S Software Applications ...........................………..…………………..……………….. 24
Figure 11-3. Capabilities Criteria For EH&S Software Applications ...........................………..…………………..……………….. 25
Figure 12. Momentum Criteria For EH&S Software Applications .............................….....…..…………………..…………....….. 26
Figure 13-1. Capability Scores For EH&S Software Applications .……………………………………….…………..………………... 27
Figure 13-2. Capability Scores For EH&S Software Applications .……………………………………….…………..………………... 28
Figure 13-3. Capability Scores For EH&S Software Applications .……………………………………….…………..………………... 29
Figure 13-4. Capability Scores For EH&S Software Applications .……………………………………….…………..………………... 30
Figure 13-5. Capability Scores For EH&S Software Applications .……………………………………….…………..………………... 31
Figure 13-6. Capability Scores For EH&S Software Applications .……………………………………….…………..………………... 32
Figure 14-1. Momentum Scores For EH&S Software Applications .…………………………………….…………..………………... 33
Figure 14-2. Momentum Scores For EH&S Software Applications .…………………………………….…………..………………... 34
Figure 15. Green Quadrant® EH&S Software ......................…………………………………………………….…………..………………... 35
O R G A N I Z A T I O N S M E N T I O N E D
3E, AECOM, Airsweb, Amgen, Anglo-American, Battery Ventures, Bristol Myers Squibb, CDP, CH2M, CMO, cr360,
DNV GL, EMEX, Enablon, Enhesa, Enviance, Environmental Technologies Fund, ERM, EtQ, ExxonMobil, Fidelity
Growth Partners Europe, General Electric, Gensuite, Glencore, GRI, IHS, Intelex, IsoMetrix, JMI Equity, KMI, Locus
Technologies, Medgate, MetricStream, MSDSonline, Perillon, ProcessMAP, RegScan, Rivo, SAI Global, SAP,
thinkstep, Trinity Consultants, VelocityEHS, Wipro
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THE STATE OF THE MARKET FOR EH&S SOFTWARE
Over the last 40 years, a wide range of environmental, health and safety (EH&S) regulations have been
implemented in the world’s largest economies. Developed economies with democratic governments such as
Australia, Canada, Europe, Japan, South Korea and the United States lead efforts to protect the environment,
ensure workers’ safety and align business operations with scientifically-based public health requirements. Large
developing economies with significant industrial sectors are also implementing EH&S regulations in the wake of
disasters such as the Tianjin explosion in China and the Samarco dam collapse in Brazil, both of which caused
multiple fatalities as well as environmental pollution.
This report provides individuals responsible for selecting, implementing and getting value from EH&S software
with a detailed benchmark of the 22 leading solutions available on the market. These individuals include
executives in EH&S, safety, IT, operations, finance and sustainability roles. Their questions include:
Which EH&S software solutions lead the market and will meet the business requirements of my firm?
How can I benchmark the features and functionality of EH&S applications and assess the ability of the
suppliers to deliver?
What budget should I allocate to an EH&S software investment?
To answer these questions, Verdantix assessed 22 suppliers through a 185-point questionnaire, executive
interviews, and a two-hour live product demonstration of each product. We also interviewed 15 buyers of EH&S
software located in six countries, representing eight industries, with collective annual revenues of $752 billion.
The resulting analysis is based on the proprietary Verdantix Green Quadrant methodology designed to provide
an evidence-based, objective assessment of suppliers providing comparable products or services.
The Rise Of Risk-Centric EH&S Platforms Reflects Market Maturity And
Financial Investment
The market for EH&S software grew as a result of hard-hitting EH&S regulations introduced from the 1970s
onwards, and the rise of IT departments and enterprise software in the 1990s. From the early 2000s, software
suppliers offering lower cost hosted software ‘in the cloud’ expanded the market by reducing price points,
speeding up innovation cycles and delivering more configurable systems (see Figure 1). Since the prior Green
Quadrant report (see Verdantix Green Quadrant EH&S Software 2014), key drivers shaping the market consist of
the:
Growing impact of private equity and venture capital on innovation.
Since April 2014, venture capital and private equity firms have invested a total of $220 million in EH&S
software vendors. While some of the cash is used to buy out shareholders, the bulk is provided as
working capital to hire more staff, improve products and expand marketing. The size of funds getting
into the EH&S segment has also increased, with the likes of Battery Ventures ($3.8 billion fund), Inflexion
($2.7 billion fund) and JMI Equity ($1.9 billion fund) entering, as the profile of investors has switched from
risk capital to growth capital.
Increasing customer preference for integrated EH&S platforms.
Historically, firms have tended to purchase point solutions to solve specific challenges such as
compliance with air emissions regulations in the United States, or meeting injury reporting requirements
in North Sea oil fields. Now and in the future, the majority of customers plan to buy integrated EH&S
platforms because they recognize that this is best practice and such platforms are now better designed
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1990s-2005 2005-2014 2014-2020
Supplier Landscape Rapid growth of site-level
applications Maturing market through
acquisitions
Private equity and venture capital firms investing in suppliers
Software Focus Data warehousing and
management Data management,
analysis and reporting
Data management, analysis, reporting and
performance optimization
Software Integration Manual interfaces and
document uploads
Integration with other enterprise software
and systems
Development of native mobile apps with offline
functionality
Three Phases Of The EH&S Software Market
F IGU RE 1
Software Users Field staff and managers Field staff, managers and EH&S executives
Field staff, managers and EH&S and sustainability
executives
Purchase Objectives Compliance Compliance, incident
management and reporting
Compliance, safety management and operational risk management
Deployment Scale Plant, site level Business unit, national Enterprise, global
Source: Verdantix
Su
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lier
Custo
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r
and more widely available. Customers are also experienced enough to discern the difference between
buying multiple applications from one vendor and buying an integrated application.
Product strategies that connect EH&S compliance data to risk management.
Software vendors realize that selling a pure compliance solution puts a lid on their value proposition,
average deal size and profitability. Seeking better prospects and responding to customer requests, they
have developed EH&S platforms that aggregate data from multiple EH&S workflows – incident reporting,
near miss data, safety processes, environmental spills – into a single database which can be queried to
inform risk management decisions. This innovative approach which we refer to as ‘operational risk
management’ has significant potential, but is in its infancy.
Influence of ecosystem development on vendor growth rates and success.
Expanding the value proposition from fixing specific safety or environmental compliance issues requires a
broad set of regulatory data and process expertise. Recognizing that owning and delivering everything is
a considerable undertaking, the software vendors have put in place regulatory content partnerships with
the likes of 3E Company and safety data sheet providers SiteHawk. They also work collaboratively with
the leading EH&S information management consulting firms: AECOM, Arcadis, CH2M and ERM.
Rise of mobile apps as an opportunity and a threat.
Three years ago, few vendors had native mobile apps to offer their customers. The customer demand was
not there. Now, vendors without a mobile app designed for all three major mobile operating systems and
which operates offline and synchronizes with the server-based application, are at a severe competitive
disadvantage. Not simply because they miss out on the product innovation lessons to be gleaned from
visionaries and technology enthusiasts, but because they face new threats from mobile-first or mobile-
only EH&S software solutions, such as Zayfti and ‘Job Safety Analysis’ from BreathThrough Apps.
IMPROVING EH&S INFORMATION MANAGEMENT IS A GLOBAL
PRIORITY
To gain an in-depth insight into the specific functionality requirements and purchase preferences for EH&S
software, Verdantix interviewed an independent panel of budget holders in 15 global firms with over $500
million revenue. Industries represented include: basic resources, construction and materials, high-tech
engineering, industrial engineering, oil and gas, pharmaceuticals, telecommunications, and utilities. Within these
organizations, we spoke with decision-makers responsible for EH&S software purchase decisions and usage
strategies.
Enhancing EH&S Information Management Is A Key Priority
Verdantix asked members of the customer panel to explain their motivation for investing in EH&S software. We
aggregated these findings with what we heard from the 312 EH&S decision-makers in our global survey of
EH&S senior managers (see Verdantix Global EH&S Leaders Survey 2015: Budgets And Priorities). Our decision-
maker interviews find that:
Improving EH&S information management is high on the agenda for firms across the globe.
Eighty-five per cent of respondents to the Verdantix global survey categorized improving EH&S
information management in the next 12 months as either a high or moderate priority (see Figure 2).
Members of the customer panel noted that increasing visibility into EH&S information management is
vital, particularly for large firms with operations dispersed around the globe.
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Prioritization Of EH&S Information Management Improvement
F IGU RE 2
“We have a lot of ambition to add new modules for waste management, job hazard analysis and
ergonomics. This ties in with our aim for industry best practice.” (Industrial Engineering firm)
Low levels of EH&S software adoption point to widespread use of paper log books, email and
Excel.
A significant number of firms still manage their EH&S data via multiple spreadsheets, custom-built
databases or on paper. In the Verdantix global survey, we asked respondents to describe the usage and
deployment scale of third-party EH&S software at their firms. We heard that employee and contractor
safety is the EH&S impact area that software is most widely utilized for, deployed by 30% of firms (see
Figure 3). Just 14% of respondents utilize software for water and wastewater management, with 9%, 3%
and 2% of those deployments being at the enterprise, business unit/division and facility level,
respectively.
“We use a paper-based system at the moment, which obviously has huge drawbacks. Only one person
can look at one piece of paper at one time. Even worse, there are huge transitional challenges when
EH&S supervisors join or leave the company.” (Pharmaceutical firm)
Non-compliance events pile the pressure on firms to improve EH&S processes with software.
Firms feel the heat from internal and external stakeholders to more effectively manage their EH&S
processes. The financial and reputational risks associated with major incidents and non-compliance can
be huge. Mining giants BHP Billiton and Vale face preliminary fines of $5 billion after a burst dam in
November 2015 at a joint venture in Brazil, resulting in the flattening of a local village, toxic pollution of a
major river and death of at least thirteen people.
Note: Data labels are rounded to zero decimal places. Percentages less than 5% have been written as numbers
Source: Verdantix Global EH&S Leaders Survey 2015 N = 312
35%
50%
12%
2
"In the next 12 months how much of a priority is it to improve your performance on EH&S information management?"
High priority
Moderate priority
Low priority
Not a priority
“Being a mining firm the environmental risks we face are monstrous, for our brand reputation as well
as operations. So we are redoubling our efforts to improve our EH&S performance by using
software.” (Basic Resources firm)
Better Risk Management Tops The List Of Business Case Drivers For EH&S
Software
Firms have a big appetite to invest in third-party EH&S software to overcome their information challenges.
When Verdantix asked members of the customer panel about the importance of different factors in shaping the
business case for EH&S software, we heard that:
Reducing operational risk is the most important factor shaping the business case.
Firms seek to reframe EH&S in the context of operational risk management. Ninety-three per cent of the
customer panel said reducing operational risk was very important or important for shaping the business
case for investing in EH&S software (see Figure 4). Customers increasingly look to harness tools for risk
assessment and root cause analysis to proactively manage EH&S risks.
“We need a system that has EH&S, compliance and enterprise risk all in one system because they are
so interlinked. In the future we want to use predictive analytics to reduce down time and prevent events
before they happen.” (Basic Resources firm)
Mitigating regulatory risk is the second most important priority for firms.
The tangled web of evolving EH&S regulations means that fulfilling compliance remains a key factor for
firms investing in software, with 93% of customer panel respondents citing reducing regulatory risk as a
very important or important factor for shaping the business case for EH&S software. In response, a
number of software vendors have developed partnerships with dedicated EH&S regulatory content
providers, such as 3E Company and Enhesa, to help customers track regulatory changes and their
applicability.
“Compliance is still the biggest issue for us. The sheer volume of regulations globally and the rate at
which they change means we can’t keep track just using in-house resources.” (Pharmaceutical firm)
Saving time on EH&S data collection and aggregation is a significant tangible benefit.
As well as a tighter grasp of operational and regulatory risk, firms justify their investment in EH&S
software with cost savings from more efficient data management processes. Ninety-two per cent of the
customer panel stated that saving time on data collection and aggregation was either a very important or
important factor in shaping the business case for EH&S software.
“One of the biggest benefits [from the incident management software] is having a single source
repository for all our reporting. We have previously relied on over eight business analysts to gather,
consolidate and report our compliance data.” (Oil & Gas firm)
A More Strategic Business Case For EH&S Software Results In Increased
Spending
As well as fulfilling compliance and reporting requirements, firms increasingly invest in EH&S software to
enhance risk management. In order to gauge purchasing trends, we asked firms to describe how they expect
their spending on EH&S software will change over the next 12 months. Verdantix heard that:
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Note: Data labels are rounded to zero decimal places. Percentages less than 5% have been written as numbers
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F IGU RE 3
Current Utilization And Deployment Scale Of EH&S Software
Business Unit / Division Enterprise Facility
Source: Verdantix Global EH&S Leaders Survey 2015
Spending on EH&S software is expected to increase or stay the same.
According to our global survey, 39% of EH&S decision-makers expect an increase in spending on
commercial EH&S management software over the next year, with 5% forecasting double-digit increases
(see Figure 5). Fifty-nine per cent of respondents forecast spending on EH&S software will remain the
same, with just 2% expecting a reduction in spending.
Deal sizes typically range from $100,000 to $300,000, but can exceed $5 million.
We heard from EH&S software suppliers that the majority of deals in the last 12 months have fallen
within the $100,000 to $300,000 bracket. For enterprise software, the average deal size remains small, at
$160,000. The 22 suppliers have booked at least 60 deals over $1 million, including seven in excess of $5
million. This reflects a growing trend towards larger deals.
N = 312
9%
10%
13%
12%
13%
16%
15%
18%
18%
20%
21%
24%
3
3
2
4
4
2
3
4
5%
5%
5%
4
2
1
1
1
1
2
2
2
1
2
2
2
Water and wastewater management
Industrial hygiene
Sustainability reporting
Internal reporting and document control
Auditing
GHG emissions management
Air emissions management
Chemical compliance
Incident management
Hazardous waste management
Employee health and medical monitoring
Employee and contractor safety
"What is your firm's current usage and deployment level of EH&S software?"
Note: Data labels are rounded to zero decimal places. Percentages less than 5% are written as numbers
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F IGU RE 4
Importance Ranking Of Business Drivers For EH&S Software
Important Unimportant Very Important Neutral
Source: Verdantix Green Quadrant EH&S Software 2015
Growth is strong in the EH&S software market.
Operational and regulatory risks underpin investment in EH&S software, with Verdantix forecasting
annual market growth at 15% per year from 2014-2019 (see Verdantix EH&S Software: Global Market
Forecast 2014-2019). We heard that the 22 software suppliers in the Green Quadrant reported annual
growth between 4% and 52% over the past 12 months. Private equity firms have been flocking to the
market to invest in the likes of Enviance and Intelex (see Verdantix Financial Investors Will Transform
EH&S Software Market).
N = 15
14%
36%
36%
50%
43%
36%
71%
79%
79%
29%
36%
36%
21%
36%
50%
21%
14%
14%
50%
14%
21%
29%
21%
7%
7%
7%
7%
14%
7%
7%
7%
Saving time on sustainability reporting
Reducing incident-related shutdowns
Reducing reputational risk
Saving time on health and safety reporting
Saving time on environmental reporting
Reducing incident-related fines and penalties
Saving time on data collection and aggregation
Reducing regulatory risk
Reducing operational risk
"How important are these factors in shaping the business case for EH&S software?"
CUSTOMERS EXHIBIT CONSISTENT BUYING PREFERENCES FOR
PRODUCT FUNCTIONALITY AND TYPE OF SUPPLIER
User Interface Design And Product Breadth Top The List Of Buyer
Requirements
Firms forecast a robust increase in spending on EH&S software. When we asked the customer panel to describe
the most important factors in shaping purchase decisions, we heard that customers prioritize:
User interface design as the number one buying criterion.
For the second year running, members of the customer panel selected the quality of the user interface as
the most important factor influencing a purchase decision, with 93% ranking it very important or
important (see Figure 6). Buyers put a premium on solutions that are simple to navigate, align with
evolving best practices for user interface design, get away from a boring text and table format, and
minimize the requirement for extensive user onboarding.
“The user interface needs to be simple and easy to use because any of our employees should in theory be
able to use it. Not just the HSE specialists. From the demos we have seen, Intelex has the best
UI.” (Pharmaceutical firm)
Comprehensive and integrated EH&S platforms that cover all workflows.
Eighty-six per cent of the customer panel said it was very important or important to have a platform that
can cover the full breadth of EH&S workflows. Customers want to move away from deploying multiple
best-of-breed solutions for different EH&S impact areas and instead implement a platform from a single
vendor with multiple modules for specific environmental, health, and safety capabilities.
“Currently we have solutions from five separate vendors because historically different vendors had
different strengths. We plan to pull all our EH&S information onto a single platform. You need all
the data integrated and visible in one solution to do insightful analytics and decipher root
causes.” (Pharmaceutical firm)
Configurable software that empowers users and reduces services fees.
The members of the customer panel emphasized their desire for flexible solutions, with 73% saying the
configurability of the software is either very important or important. Customers noted that the ability to
update forms, change business rules and manipulate workflow formed a key part of their product
evaluations. Rigid product architecture can result in back and forth engagements with consultants and
subsequently costly delays.
“Our current solution is dismal in terms of configuration. You have to export everything to Excel to
create graphs and charts. Intelex and Enablon are light years ahead in terms of being able to configure
reports and get valuable information out [of the system].” (Industrial Engineering firm)
Availability of mobile apps with offline capability.
Almost half of the customer panel said the quality of a vendor’s mobile apps impacts the purchase
decision, with 47% declaring it very important or important. Although mobile apps are not yet extensively
utilized by the majority of firms, customers anticipate increasingly using them for audits, inspections and
incident reporting in offline environments. The first question buyers ask is about the availability of offline
capability. Browser-based access on a mobile device is not fit for purpose.
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Budgetary Expectations For EH&S Software
F IGU RE 5
“We were screaming for mobile event management back in 2009 because we have a large number of
remote employees. Having a mobile app makes a huge difference for our auditors out in the
field.” (Pharmaceuticals firm)
Customers Challenge Suppliers To Add Pre-Built Functionality And Product
Depth
Customers require software that is intuitive to navigate, provides the breadth of EH&S workflow and is easy for
system administrators to configure without incurring consulting fees. When we asked the customer panel to
evaluate the challenges they encounter using EH&S software, they criticize software vendors for:
Insufficient out-of-the-box templates and content.
Customers react positively to the flexibility provided by the more configurable solutions suppliers have
been developing, but criticize the lack of pre-built functionality. According to these customers, the
absence of ready-to-use reports, templates and access to regulatory content results in lengthy and costly
engagements with consultants to get functional systems up and running.
“At the moment most vendors are selling the emperor’s new clothes under the guise of configurability.
They should have more complete solutions ready to use out-of-the-box, with embedded workflows based
on industry best-practise.” (Construction & Materials firm)
Overpromising functionality in the next release which turns out to be vapourware.
Leading customers envisage implementing a single software platform to meet their needs across the
Note: Data labels are rounded to zero decimal places. Percentages less than 5% have been written as numbers
Source: Verdantix Green Quadrant EH&S Software 2015 N = 312
2 3
5%
29%
59%
2
"How do you expect your firm's spending on commercial EH&S software to change in thenext 12 months?"
>25% increase
10-25% increase
5-9% increase
1-4% increase
No change
Reduction
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F IGU RE 6
Importance Of Product And Supplier Attributes For Purchase Decisions
Important Unimportant Very Important Very Unimportant Neutral
breath of EH&S. However, some members of the customer panel have been left in the lurch by vendors
still in the process of building out depth in their new modules. In particular, we heard that some suppliers
lacked subject-matter expertise and embedded best-practice workflows for areas such as ergonomics
and industrial hygiene, despite having modules for these areas.
“We ended up not implementing all the modules we initially signed up for. When our subject matter
industrial hygiene experts looked at the solution, there wasn’t sufficient functionality to meet our
needs.” (Pharmaceutical firm)
Lacking a framework for demonstrating return on investment.
While members of the customer panel were quick to point to time savings from data collection and
reporting, and enhanced risk management, they struggled to assign a dollar value to their return on
investment in EH&S software. Vendors need to help customers better quantify the financial case for
Note: Data labels are rounded to zero decimal places. Percentages less than 5% are written as numbers
Source: Verdantix Green Quadrant EH&S Software 2015 N = 15
13%
20%
7%
33%
60%
47%
60%
57%
47%
73%
20%
27%
53%
27%
13%
27%
20%
29%
40%
20%
20%
40%
27%
40%
27%
20%
13%
7%
7%
40%
13%
13%
7%
7%
7%
7%
7%
7%
Partnership with a credible environmental consultant
Quality of mobile apps
Partnership with product stewardship/MSDS provider
Customer reference from my industry
Configurability of software
Ability to deploy without customization
Implementation costs
Platform covers all EH&S workflows
Annual costs (licence/subscription)
Quality of user interface
"If you were looking for a new EH&S application, how important are the following factors in shaping your purchase decision?"
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F IGU RE 7
Preferences For Different Types Of Software Suppliers
Fourth Preference
investing in their solutions. This is particularly important for firms where functions beyond EH&S are
responsible for signing off budget, and in industries such as oil and gas, where the low oil price is
squeezing budgets.
“We have to be able to assign a dollar value to everything we invest in, so we need to articulate the
business case value much more clearly. The software vendors don’t provide us with the tools to do this in
a way which convinces the finance guys.” (Basic Resources firm)
Specialist Midsize And Small EH&S Software Vendors Top The Vendor
Category Ranking
When Verdantix asked members of the customer panel about how they prioritize potential vendors, we heard
that customers:
Note: Data labels are rounded to zero decimal places. Percentages less than 5% are written as numbers
Source: Verdantix Green Quadrant EH&S Software 2015 N = 15
Fifth Preference
Least Preference
Third Preference
Second Preference
Highest Preference
20%
13%
67%
7%
27%
40%
27%
7%
13%
13%
27%
40%
20%
13%
47%
13%
7%
53%
7%
33%
7%
20%
67%
13%
IT consulting firm
Corporate IT function
Environmental consulting firm
Large software vendor (over 1,000 employees)
EH&S software vendor (25 to 100 employees)
EH&S software vendor (100 to 500 employees)
"Which category of supplier would you prefer to buy EH&S software from?"
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Brand Perception Of EH&S Software Providers
F IGU RE 8
Note: Data labels are rounded to zero decimal places. Percentages less than 5% have been written as numbers
*For Airsweb, Perillon and SAI Global N = 15
Source: Verdantix Global EH&S Leaders Survey 2015 N = 312
Positive impression,
might engage Strong capabilities,
likely to engage Have information,
unlikely to engage Strong capabilities,
already engaged Don’t know the firm,
unlikely to engage
1
1
1
1
1
1
1
2
2
4
4
4
5%
7%
12%
13%
13%
13%
1
1
1
2
2
2
2
2
2
1
2
3
2
3
3
3
4
9%
1
3
2
5%
1
2
6%
6%
2
4
4
5%
11%
6%
9%
6%
9%
8%
30%
33%
50%
15%
18%
23%
21%
15%
13%
19%
21%
14%
25%
20%
17%
37%
29%
27%
21%
27%
32%
29%
100%
66%
50%
82%
78%
73%
72%
81%
82%
72%
70%
80%
68%
71%
73%
46%
59%
55%
58%
48%
43%
19%
Airsweb*
Perillon*
SAI Global*
EtQ
MetricStream
Locus Technologies
Gensuite
CMO
Rivo
thinkstep
IsoMetrix
cr360
EMEX
ProcessMAP
VelocityEHS
DNV GL
Intelex
Enviance
Medgate
IHS
Enablon
SAP
"What is your perspective on the following EH&S software suppliers?"
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Preferences For Different Types Of Implementation Providers
F IGU RE 9
Prefer to engage with established EH&S software providers.
The customer panel stated that they would prefer to buy solutions from small and medium-sized
software vendors, rather than larger providers. Ninety-four per cent of the customer panel ranked an
EH&S software vendor with 100 to 500 employees as their first or second choice of supplier (see Figure
7). Customers’ least favoured providers were environmental consultants, the corporate IT function and IT
consultants.
“Your voice gets lost when working with the very large IT vendors. With the smaller vendors you have
more chance of getting the changes you need done. Since we moved to a smaller vendor it has been like
night and day.” (Basic Resources firm)
Register the highest level of brand preference and engagements with SAP, Enablon, IHS and
Medgate.
The Verdantix global survey of 312 EH&S decision-makers demonstrates that the EH&S community
generally has low awareness of EH&S software brands aside from a half dozen providers (see Verdantix
Global EH&S Survey 2015: EH&S Software Brands). When we asked the survey respondents to describe
their perspective on 22 EH&S software suppliers, we heard that SAP, Enablon, IHS and Medgate have the
highest level of brand preference, with 52%, 25%, 25% and 21% of respondents, respectively, already
engaged or expressing an intent to engage with these vendors (see Figure 8).
“We are currently in the process of looking to replace our in-house system with specialist third-party
EH&S software. We have identified and shortlisted Enablon, IHS, Intelex and SAP as the leading
candidates.” (Pharmaceutical firm)
Note: Data labels are rounded to zero decimal places. Percentages less than 5% have been written as numbers
Source: Verdantix Green Quadrant EH&S Software 2015 N = 15
Least Preference
Third Preference
Second Preference
Highest Preference
33%
20%
47%
13%
13%
40%
33%
47%
7%
27%
20%
40%
47%
13%
IT consulting firm
Corporate IT function
Environmental consulting firm
Software supplier
"Who would you prefer to implement EH&S software for your firm?"
Aim to steer clear of IT consultants during the implementation process.
The trend for EH&S software vendors developing more configurable EH&S solutions is affecting firms’
implementation strategies. The customer panel told us that they prefer to implement EH&S using a
combination of in-house IT and the software supplier’s resources. Forty-seven per cent and 33% of the
customer panel ranked the EH&S software supplier and the corporate IT function as their top choice of
system implementer, respectively (see Figure 9). No members of the customer panel selected IT
consultants as their preferred implementation partner, citing a general lack of domain expertise in EH&S.
“I don’t want to have to spend a fortune on IT consultants like Accenture or Infosys, especially as they
often lack subject matter expertise. We get more value from the likes of AECOM or CH2M who know
our risk profile.” (Construction & Materials firm)
GREEN QUADRANT EH&S SOFTWARE
Buyers of EH&S software from multiple industries and different countries seek configurable solutions that meet
the needs created by local regulations, EH&S impact areas and business challenges. Based on discussions with
industry experts and interviews with the customer panel, we define EH&S software as:
Enterprise-scale software that enables firms to capture, analyse and report data, manage risks and
improve business performance across the full range of environmental, health and safety business
processes and impact areas.
This definition does not include software designed to be deployed on a site-by-site basis, desktop software,
applications used for regulatory content management, product compliance software or applications with a
focus on a single impact area such as carbon management, injury reporting or water quality assessment.
Green Quadrant Methodology
The Verdantix Green Quadrant methodology provides buyers of specific products or services with a structured
assessment of comparable offerings at a certain point in time. The methodology supports purchase decisions by
identifying potential suppliers, structuring relevant purchase criteria through discussions with buyers and
providing an evidence-based assessment of the products or services in the market. To ensure the objectivity of
the results of the study, the research process is based on the following principles and activities:
Transparent inclusion.
We aim to analyse all providers that qualify for inclusion in the research. For those providers that decline
our invitation or fail to respond, we aim to include them in the report based on public information where
this would provide an accurate analysis of their market positioning.
Analysis from the buyer’s perspective.
We recruit a panel of individuals who have bought or plan to buy the services analysed in the Green
Quadrant. Their role is to define relevant buying criteria and to weight the evaluation criteria in the
model that drives the Green Quadrant graphic.
Reliance on professional integrity.
Since it is not feasible to check all of the data and claims made by providers, we emphasize the need for
professional integrity. Assertions made by providers are put in the public domain in the Verdantix report
and can be checked by competitors and existing customers.
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Suppliers And Software Applications
F IGU RE 10
Source: Verdantix
Positive impression,
might engage Strong capabilities,
likely to engage Have information,
unlikely to engage
Strong capabilities,
already engaged
Supplier Software
Airsweb airsweb
CMO CMO Compliance EHS Solution
cr360 cr360 EHS & Compliance; cr360 Sustainability
DNV GL Synergi Life
EMEX Emex EHS Software System
Enablon Enablon 7
Enviance Enviance System and Enviance Apps
EtQ EtQ Reliance
Gensuite Gensuite
IHS IHS EHS & Sustainability Solution
Intelex Intelex EHS and Sustainability Platform
IsoMetrix IsoMetrix
Locus Technologies Locus Platform
Medgate Medgate
MetricStream MetricStream Heath and Safety App;
Perillon Perillon EHS Performance Management
ProcessMAP ProcessMAP Integrated EH&S Management System
Rivo Rivo
SAI Global Cintellate
SAP SAP Environment, Health and Safety Management
thinkstep SoFi ts platform / EHS Management solution
VelocityEHS VelocityEHS Platform
Scores based on evidence.
To assess the expertise, resources, business results and strategy of providers we gather evidence from
public sources and conduct interviews with multiple spokespeople and with industry experts. When
providers claim to be ‘best in class’ we challenge them to present the evidence.
Comparison based on relative capabilities.
We construct measurement scales based on ‘worst-in-class’ and ‘best-in-class’ performance at a certain
point in time. A provider’s position in the market can change over time depending on how its offering
and success evolves compared to competitors. Green Quadrants are typically repeated every one to two
years.
Evaluated Firms: Selection Criteria
To ensure the Green Quadrant analysis only compares firms providing similar services, we define inclusion
criteria. The 22 software suppliers included in this study were chosen because their applications have:
Enterprise-scale product architecture.
This study only considers applications designed to scale up to multi-country, multi-site deployments for
an enterprise with more than $1 billion in annual revenues. All suppliers provided evidence of at least one
customer implementation with more than 1000 users in at least 10 countries.
Broad EH&S management functionality.
Reflecting the overall direction of customer buying criteria, we only included suppliers with applications
that could meet multiple EH&S business requirements. This eliminated applications providing only
environmental management or only health and safety management functionality.
In addition to the product-related inclusion criteria, Verdantix also applied supplier-related assessment criteria.
For inclusion in the study, suppliers must have:
At least 10 named customers for their EH&S software.
With new entrants coming into the EH&S market, we purposefully set the customer bar low, but excluded
suppliers who could not name their EH&S customers in double-digits.
Resources to deliver a broad EH&S suite.
With customers increasingly seeking a single provider for their EH&S technology platform, we focused
the study on suppliers with the human, financial and technology resources to meet the needs of
customers in the next two years.
Based on the four inclusion criteria, this report includes 22 EH&S software suppliers: Airsweb, CMO, cr360, DNV
GL, EMEX, Enablon, Enviance, EtQ, Gensuite, IHS, Intelex, IsoMetrix, Locus Technologies, Medgate, MetricStream,
Perillon, ProcessMAP, Rivo, SAI Global, SAP, thinkstep and VelocityEHS (see Figure 10). All software suppliers
included in this study actively participated through interviews, product demonstrations and responses to a 185-
point questionnaire. Verdantix invited Dakota Software to participate in the study, but they declined.
Evaluation Criteria For EH&S Software
Verdantix defined the evaluation criteria using a combination of interviews with practice leaders, desk research,
discussions with 15 customers and existing expertise. This report is informed by the previous Verdantix
benchmark of EH&S software suppliers and the Verdantix Global EH&S Leaders Survey 2015 Budgets And
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Priorities. The Green Quadrant analysis compares offerings from 22 software suppliers on 149 functionality/
feature metrics and 36 supplier criteria grouped as follows:
Capabilities.
This dimension, captured in the vertical axis of the Green Quadrant graphic, measures each software
supplier on the breadth and depth of its software functionality. To assess performance in this dimension,
Verdantix collected data on 149 criteria grouped into 26 high-level categories: data capture, master data
management, operational data management, data security, implementation options, integration,
business intelligence, user interface, native mobile apps, web mobile interface, configurability, air
emissions, audit management, chemicals management, ergonomics, GHG emissions, hazardous waste,
industrial hygiene, incident management, management of change, occupational health, risk
management, permit management, safety management, sustainability management, and water and
wastewater.
Momentum.
This dimension, captured in the horizontal axis of the Green Quadrant graphic, measures each software
supplier on a range of strategic success factors. The 36 criteria included in this axis are grouped into 12
areas: new customers, customer base, version adoption, deal size, deal structure, deployment mix,
contracting mix, brand preference, vision and strategy, market focus, organizational resources, and
financial resources.
The evidence provided by each supplier is captured in a quantitative model. Each top-level criterion is broken
down into sub-criteria. Direct audit management, for example, has sub-criteria such as scheduling,
implementation support, documentation and reporting. Each sub-criterion is awarded a score based on a scale
of zero to three. Each top-level criterion is allocated a weighting that is used to calculate the overall score.
These generate the Green Quadrant graphic. Details on the criteria are provided in Figure 11-1, Figure 11-2,
Figure 11-3 and Figure 12. These figures also provide (in parentheses) the weighting attributed to each top-level
criterion in the model. Weightings are based on customer survey data regarding required functionality and
analyst views on future functionality requirements.
Green Quadrant EH&S Software Enhancements From The 2014 Product
Benchmark
Verdantix studies reflect the current state of customer requirements and product capabilities. To update the
Green Quadrant assessment criteria in line with the current state of the market we:
Expanded the EH&S impacts areas from 17 to 26.
Consistent with a growing customer focus on integrated EH&S platforms we incorporated additional
workflows. The major additions relate to ergonomics, industrial hygiene, incident management,
occupational health, safety management and sustainability management. The expanded purview of the
analysis will inevitably change the capability scores of vendors relative to prior studies. The 2016 study
has 26 capability assessment criteria versus 17 in the 2014 study.
Added nine new vendors into the analysis reflecting the broader assessment.
The 2014 study covered 13 vendors and this benchmark assesses 22 vendors. This reflects the arrival of
new suppliers in the sector such as EtQ and thinkstep, the inclusion of more occupational health criteria
of relevance to firms such as Medgate, and the increased focus on risk management capabilities which
makes the analysis relevant to vendors such as Rivo Software.
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Included analysis of native mobile apps and mobile device browser access.
Considering the heightened level of customer focus on mobile apps, this benchmark includes
comprehensive data on mobile app availability, mobile app design, mobile app interfaces, mobile app
offline capability and the synchronization of mobile apps with the server-side software. In 2016, we
forecast many RFPs will explicitly request disclosures on mobile apps. We also assessed the ability of
EH&S software to render in the small screen format of mobile device browsers as distinct from native
mobile apps.
Reweighted assessment criteria to reflect current customer priorities.
Fifteen years ago, compliance with new environmental regulations may have topped the list of customer
priorities and in 2007 GHG emissions was high up the list. Not any more. Our survey data indicate that
the bulk of customers want software to help with incident management and risk management. The
customer panel also listed ‘user interface’ and ‘mobile apps’ as key drivers of purchase preferences. The
quantitative model behind the Green Quadrant contains weightings for each criterion and all sub-criteria
which reflect the most recent customer preferences.
Aligned momentum weightings with proven drivers of success.
Our updates to the momentum criteria in the model are limited and are mostly tied to weightings. We
gave equal weighting to customer base (15%) and new customer wins (15%) reflecting two of the biggest
drivers of momentum. We also weighted ‘brand preference’ at 15% given the critical importance
observed between this metric and inclusion on customer shortlists. Reflecting the increasing role of
financial investors we weighted financial resources at 12% and organizational resources at 10%.
Collectively, these factors account for two-thirds of the weighted momentum scores.
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Capabilities Criteria For EH&S Software Applications
F IGU RE 11- 1
Source: Verdantix
Native mobile apps
(5%)
Do you offer mobile apps and if so how many? How can users enter data,
capture and upload images with mobile apps? What can users do with the
mobile app when it is offline?
Figures in brackets represent the weighting given to each criterion in the flexible multi-criteria model that generates the Green Quadrant graphical analysis.
Master data
management (2%)
What functionality is available to define, manipulate and change organizational,
asset-level and site-level data? What functionality exists for managing regulatory
data retention?
Data capture (2%) What functionality is available to capture data from sensors and meters? What
connectors have been built to facilitate data capture? Are users able to upload
flat files and spreadsheets?
Operational data
management (2%)
Which database(s) does the application run on? What scalability/clustering can
you demonstrate with customer deployments? What functionality is available to
enhance data quality, data change controls and support data audits?
Data security (2%) What encryption technology does the software use? What vulnerability
assessments do you perform and when? What is the SLA for hosting
environment security? What is the SLA for data recovery?
Implementation
options (2%)
What are the multi-tenant and single-tenant hosted deployment options? What
are the on customer premise deployment options?
Business intelligence
(5%)
What is the quality of the business intelligence application? What is the quality of
the dashboard? What benchmarking, reporting, analysis, charting and
forecasting tools are available?
User interface (8%)
Does the software have an intuitive user interface? How many user interface
languages are provided out of the box and can the application process currency
conversions? What is the quality of the mobile and mobile app interface?
CAPABILITIES
Integration (2%) How does your software integrate with employee, contractor management and
claims management IT systems? How does your software handle product
compliance, chemical substance and medical records integration?
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Capabilities Criteria For EH&S Software Applications
F IGU RE 11-2
Source: Verdantix
Industrial hygiene
(3%)
What functionality is provided to inventory and track equipment calibration/
inspection activity? How does the software store, manage and report air, bulk
and wipe sampling data?
Figures in brackets represent the weighting given to each criterion in the flexible multi-criteria model that generates the Green Quadrant graphical analysis.
Configurability
(5%)
How can forms, measurement metrics, business rules and role-based user rights
be (re)configured? How can terminology be re-defined? How can the user
interface and workflow be (re)configured?
Web mobile interface
(1%)
How has the web browser interface been designed specifically for image capture
and data entry on a mobile device? What functionality exists to harness
geolocation technology through a mobile device browser?
Air emissions
(5%)
Which air emissions regulations is the application designed to support? What
pre-configured workflow is available out of the box? What pre-defined forms are
included in the app? What functionality is contained in the air emissions
calculation engine?
Audit management
(5%)
What functionality is provided to support the scheduling of EH&S audits? What
functionality is provided to import, create and change checklists for EH&S
audits? Which customers are using the software for audit management?
Chemicals
management
(5%)
Which specific regulated chemical inventories is the application designed to
support? How does the software support hazardous materials data
management, hazard communications and hazmat labelling? What functionality
is provided to support chemical storage area data management?
GHG emissions
(2%)
Which GHG regulations does the application support out of the box? What is the
SLA for country and/or state-level grid factors? What is the proven capability of
the calculation engine? Which customers are using the software for GHG
management?
Hazardous waste
(3%)
Which hazardous waste regulations is the application designed to support? What
is the quality and range of pre-built regulatory reports for hazardous waste
management? What functionality is provided to support hazardous waste
inventory and waste disposal management?
CAPABILITIES
Ergonomics
(2%)
What functionality is provided to support ergonomics audits and inspections?
How does the software identify and report on ergonomics hazards? Which
customers are using the software for ergonomics management?
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Capabilities Criteria For EH&S Software Applications
F IGU RE 11-3
Source: Verdantix
Figures in brackets represent the weighting given to each criterion in the flexible multi-criteria model that generates the Green Quadrant graphical analysis.
Management of
change
(2%)
What functionality is available to handle MOC workflow and approvals? Which
customers are using the software for MOC?
Incident management
(5%)
What functionality is provided to track, manage and analyse incidents? How
does the software support corrective and preventative actions? What
functionality is provided to autopopulate regulatory reports for incidents?
Occupational health
(8%)
What functionality is provided for fit-for-duty work assessments and tracking of
restrictions? How does the software maintain and manage employee medical
data and records? What functionality is provided for occupational illness/injury
reporting? How does the software manage workers compensation claims?
Risk management
(5%)
What functionality is provided for risk identification and risk assessments? How
does the software maintain an operational risk register? What functionality is
provided for emergency response management?
Permit management
(3%)
What functionality is provided to upload permits to work? How does the
application manage permit change implementation? What functionality is
provided to report on permitting and applicability? How does the software
monitor the applicability of permits to operations?
Sustainability
management
(3%)
What functionality is in place to measure sustainability performance? How does
the application forecast future sustainability performance? What functionality is
there for sustainability reporting?
Water & wastewater
(5%)
Which water and wastewater regulations is the application designed to support?
Which water emissions does the application cover out of the box? What
functionality is provided for discharge rate reporting and wastewater
compliance?
CAPABILITIES
What functionality is provided to support behaviour-based safety and job hazard/
safety analysis? How does the software support process hazard/safety analysis?
What functionality is provided for contractor safety management, fall protection
and fire safety?
Safety management
(8%)
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Momentum Criteria For EH&S Software Applications
F IGU RE 12
Source: Verdantix
Financial resources
(12%)
What are the supplier's annual revenues in the last financial year? By how much
did the vendor's revenues change in the last 12 months, to June 2015?
Figures in brackets represent the weighting given to each criterion in the flexible multi-criteria model that generates the Green Quadrant graphical analysis.
Customer base
(15%)
How many existing customer contracts did the supplier renew between July 1,
2014 and June 30, 2015. What are the revenues of the renewing firms?
New customers
(15%)
How many new customers did the supplier win between July 1, 2014 and June
30, 2015? What were the revenues of new customers?
Deal size
(5%)
How many deals in excess of $100,000, $500,000, $1 million and $5 million has
the supplier signed over the last 12 months?
MOMENTUM
Market focus
(6%)
What percentage of the supplier's total revenues are generated from EH&S
software? What consulting and content partners does the vendor have?
Vision & strategy
(5%)
What market vision does the supplier have? Is the supplier's strategy aligned to
the requirements of customers over the next five years?
Brand preference
(15%)
How familiar are 312 EH&S leaders from the Verdantix EH&S Leaders Global
Survey with the supplier?
Contracting mix
(5%)
What is the proportion of customers on annual subscriptions versus perpetual
licences?
Deployment mix
(5%)
What is the deployment mix of customers across multi-tenant, single-tenant and
on-premise?
Deal structure
(5%)
What have implementation fees been as a % of total deal value over the last two
years? What is the average deal size?
Version adoption
(2%)
How many customers are using the most recent version of the software?
Organizational
resources
(10%)
In how many countries does the vendor have offices, provide technical support
and host the software? How many employees does the supplier have?
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Capability Scores For EH&S Software Applications
F IGU RE 13 -1
Source: Verdantix
This figure represents the quantified assessment of supplier commercial
capabilities based on the Green Quadrant benchmark data. A full bar indicates
best-in-class capabilities (3/3), an empty bar indicates no capabilities (0/3).
Measurement scale is
0 to 3
Master data management
Inte
lex
IHS
Ge
nsu
ite
EtQ
En
via
nce
En
ab
lon
EM
EX
DN
V G
L
cr3
60
CM
O
Air
sw
eb
Operational data
management
Data security
Implementation options
Integration
Business intelligence
User interface
Native mobile apps
Web mobile interface
Data capture
Master data management
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Capability Scores For EH&S Software Applications
F IGU RE 13 -2
Source: Verdantix
This figure represents the quantified assessment of supplier commercial
capabilities based on the Green Quadrant benchmark data. A full bar indicates
best-in-class capabilities (3/3), an empty bar indicates no capabilities (0/3).
Measurement scale is
0 to 3
Ve
locityE
HS
thin
kste
p
SA
P
SA
I G
lob
al
Riv
o
Pro
cessM
AP
Pe
rillo
n
Me
tric
Str
ea
m
Me
dg
ate
Lo
cus T
echn
olo
gie
s
Iso
Me
trix
Data capture
Operational data
management
Implementation options
Data security
Integration
Business intelligence
User interface
Native mobile apps
Web mobile interface
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Capability Scores For EH&S Software Applications
F IGU RE 13 -3
Source: Verdantix
This figure represents the quantified assessment of supplier commercial
capabilities based on the Green Quadrant benchmark data. A full bar indicates
best-in-class capabilities (3/3), an empty bar indicates no capabilities (0/3).
Measurement scale is
0 to 3
Air emissions
Inte
lex
IHS
Ge
nsu
ite
EtQ
En
via
nce
En
ab
lon
EM
EX
DN
V G
L
cr3
60
CM
O
Air
sw
eb
Audit management
Chemicals management
Ergonomics
GHG emissions
Hazardous waste
Industrial hygiene
Incident management
Management of change
Configurability
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Capability Scores For EH&S Software Applications
F IGU RE 13 -4
Source: Verdantix
This figure represents the quantified assessment of supplier commercial
capabilities based on the Green Quadrant benchmark data. A full bar indicates
best-in-class capabilities (3/3), an empty bar indicates no capabilities (0/3).
Measurement scale is
0 to 3
Air emissions
Ve
locityE
HS
thin
kste
p
SA
P
SA
I G
lob
al
Riv
o
Pro
cessM
AP
Pe
rillo
n
Me
tric
Str
ea
m
Me
dg
ate
Lo
cus T
echn
olo
gie
s
Iso
Me
trix
Audit management
Chemicals management
Ergonomics
GHG emissions
Hazardous waste
Industrial hygiene
Incident management
Management of change
Configurability
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Capability Scores For EH&S Software Applications
F IGU RE 13 -5
Source: Verdantix
This figure represents the quantified assessment of supplier commercial
capabilities based on the Green Quadrant benchmark data. A full bar indicates
best-in-class capabilities (3/3), an empty bar indicates no capabilities (0/3).
Measurement scale is
0 to 3
Risk management
Inte
lex
IHS
Ge
nsu
ite
EtQ
En
via
nce
En
ab
lon
EM
EX
DN
V G
L
cr3
60
CM
O
Air
sw
eb
Permit management
Safety management
Sustainability management
Water & wastewater
Occupational health
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Capability Scores For EH&S Software Applications
F IGU RE 13 -6
Source: Verdantix
This figure represents the quantified assessment of supplier commercial
capabilities based on the Green Quadrant benchmark data. A full bar indicates
best-in-class capabilities (3/3), an empty bar indicates no capabilities (0/3).
Measurement scale is
0 to 3
Risk management
Ve
locityE
HS
thin
kste
p
SA
P
SA
I G
lob
al
Riv
o
Pro
cessM
AP
Pe
rillo
n
Me
tric
Str
ea
m
Me
dg
ate
Lo
cus T
echn
olo
gie
s
Iso
Me
trix
Permit management
Safety management
Sustainability management
Water & wastewater
Occupational health
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Momentum Scores For EH&S Software Applications
F IGU RE 14 -1
Source: Verdantix
This figure represents the quantified assessment of supplier commercial
capabilities based on the Green Quadrant benchmark data. A full bar indicates
best-in-class capabilities (3/3), an empty bar indicates no capabilities (0/3).
Measurement scale is
0 to 3
Customer base
Inte
lex
IHS
Ge
nsu
ite
EtQ
En
via
nce
En
ab
lon
EM
EX
DN
V G
L
cr3
60
CM
O
Air
sw
eb
Deal size
Deal structure
Deployment mix
Contracting mix
Brand preference
Vision & strategy
Market focus
Financial resources
New deals
Version adoption
Organizational resources
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New deals
Deal size
Momentum Scores For EH&S Software Applications
F IGU RE 14 -2
Source: Verdantix
This figure represents the quantified assessment of supplier commercial
capabilities based on the Green Quadrant benchmark data. A full bar indicates
best-in-class capabilities (3/3), an empty bar indicates no capabilities (0/3).
Measurement scale is
0 to 3
Customer base
Deal structure
Deployment mix
Contracting mix
Brand preference
Vision & strategy
Market focus
Financial resources
Version adoption
Organizational resources
Ve
locityE
HS
thin
kste
p
SA
P
SA
I G
lob
al
Riv
o
Pro
cessM
AP
Pe
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n
Me
tric
Str
ea
m
Me
dg
ate
Lo
cus T
echn
olo
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s
Iso
Me
trix
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Green Quadrant® EH&S Software
F IGU RE 15
Source: Verdantix
The Green Quadrant graphic is generated from a multi-criteria model in a spreadsheet. The flexible design of this model enables Verdantix clients to add providers and re-weight or re-score criteria for additional insights.
Momentum This dimension assesses strategic success metrics including: new customers, customer base, version adoption, deal size, deal structure, deployment mix, contracting mix, brand preference, vision and strategy, market focus, organizational resources, and financial resources.
Capabilities This dimension assesses capabilities for: data capture, master data management, operational data management, data security, implementation options, integration, business intelligence, user interface, native mobile apps, web mobile interface, configurability, air emissions, audit management, chemicals management, ergonomics, GHG emissions, hazardous waste, industrial hygiene, incident management, management of change, occupational health, risk management, permit management, safety management, sustainability management, and water and wastewater.
MOMENTUM
CA
PA
BIL
ITIE
S
INNOVATORS LEADERS
CHALLENGERS SPECIALISTS
Airsweb
CMO
cr360
DNV GL
EMEX
Enablon
Enviance
EtQGensuite
IHS
Intelex
Isometrix
Locus
Medgate
MetricStream
Perillon
ProcessMAPRivo
SAI Global SAP
thinkstep
VelocityEHS
Enablon Offers A True Enterprise-Class EH&S Application And Has
Built Powerful Momentum
Founded in France in 2000 and headquartered in Paris and Chicago, Enablon has grown rapidly in the last five
years. Now with over 340 employees, offices in North America, Europe and Australia, and the most extensive
partner network in the industry, Enablon has the resources to set the pace in the global market for EH&S
software. With a vision to “enable the sustainable company”, Enablon has aligned its business and product
strategies with macro trends such as external stakeholder pressure for global reporting, increasingly complex
data sets and industry-specific performance benchmarks.
Strengths & Differentiators
Based on the Green Quadrant analysis, Verdantix finds that Enablon has strengths in:
Providing a comprehensive, integrated software platform across all EH&S workflows.
The Verdantix Green Quadrant throws down the gauntlet to vendors to demonstrate their functionality
across the breadth of EH&S processes. Enablon offers compelling product breadth to help customers
fulfill their vision of implementing a single platform for managing EH&S. Enablon scores strongly in many
EH&S impact areas including air emissions (2.4/3.0), audit management (2.2/3.0), GHG emissions
(2.5/3.0), permit management (2.2/3.0) and sustainability management (2.7/3.0). This vendor also has a
solid solution for areas including hazardous waste (1.7/3.0), occupational health (1.6/3.0) and industrial
hygiene (1.4/3.0).
Application architecture which meets the needs of complex, global organizations.
Fortune 500 firms looking to roll out a new EH&S software application cast an eagle eye over the
underlying application architecture of prospective vendors, which is just as important as functionality
across EH&S impact areas to achieving a successful implementation. Scores of 2.7 out of 3.0 for master
data management, 2.4 out of 3.0 for operational data management, 2.5 out of 3.0 for data security and
2.0 out of 3.0 for data capture, are testament to Enablon relentlessly updating the design of the
application to meet increasingly demanding customer requirements. Enablon offers a genuine enterprise-
class application, meaning it can scale to serve the needs of the largest, most complex organizations.
Incident, risk and safety management for which it achieves the highest scores.
In the Verdantix global survey of 312 EH&S executives, improving performance on safety, incident
management and risk analysis was ranked as a high priority by 76%, 60% and 59% of respondents – three
of the top four responses across all EH&S areas. Enablon is the benchmark against which other
applications should be measured for these mission critical EH&S areas, with scores of 2.6 out of 3.0 for
incident management, 2.5 out of 3.0 for safety management and 2.5 out of 3.0 for risk management. By
delivering market-leading functionality for these workflows, Enablon is positioned to win many new
contracts as the bulk of deals in 2016 will put risk, incidents and safety as priority drivers for investment.
Improvement Opportunities
Based on the Green Quadrant analysis, Verdantix finds that Enablon could improve on:
Occupational health, industrial hygiene and ergonomics.
In as broad a sphere as EH&S, there are always areas of functionality where competitors have the edge.
Enablon needs to focus on adding depth to its solutions for occupational health, industrial hygiene and
ergonomics, if it is to displace custom-built systems and best-of-breed applications offered by
vendors that have had a long-term focus on these business issues.
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Compliance management for water and wastewater.
Complying with the complex web of global environmental regulations is one of the fundamental reasons
firms invest in EH&S software. With a score of 1.0 out of 3.0 for water and wastewater management,
Enablon should prioritize its water module for product development in 2016.
Selection Advice For Buyers
Considering all supplier offerings assessed in the Green Quadrant analysis, we believe that Enablon should be
included on shortlists by:
CIOs and EH&S leaders looking for a new global platform for EH&S and risk management.
Given the breadth and quality of the Enablon application, all EH&S budget holders seeking an enterprise-
scale solution for the long term should include Enablon on their shortlist. The application design is one of
the few in the market which is designed to meet the expectations of a CIO just as much as a VP of EH&S.
As deployments expand across workflows, data sets and geographies, the superior technical design of
Enablon’s software will drive increased momentum. This is already reflected in the most extensive list of
services firm partners in the industry including AECOM, CH2M, ERM and Wipro.
EH&S software buyers seeking an enterprise-class application with customer references from all
industries.
As the top scoring vendor for both user interface design (2.9/3.0) and business intelligence (2.4/3.0),
EH&S executives and end users in all industries can take advantage of Enablon’s intuitive interface and
best-in-class reporting, charting and benchmarking tools. Given that buyers prioritize UI design as a key
buying criterion, Enablon’s constant investment in UI enhancement is a significant competitive
advantage. Such success is reflected in the breadth of Enablon’s client base which is the envy of the
industry, ranging from the likes of ExxonMobil and Shell in oil and gas, Bristol Myers Squibb and Amgen
in pharmaceuticals, and Anglo-American and Glencore in mining and metal.
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