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Comparative study of Pizzaindustry
Group No 5
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OVERVIEW
Introduction
BriefIntroduction Of Supply Chain
Management Major players
Comparative Study
Conclusion
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Introduction
Fast food industry is the worlds largest type
It is growing at the rate of 40% every year
Because of the availability of raw materialforeign companies are flooding into the
country
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Reasons for growth
Gender roles
Sophistication of customers
Paucity Of time
Double income group
Working women
Largest population
Support by government
Menu diversification
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Supply chain management
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Pizza Hut
It has two formats either Dine In or
only delivery
It has also a concept of PIZZA EXPRESS
which gets an franchisee from Pizza
Hut to operate in college campuses,
corporate campus etc
Opened its first corner at Bangalore in
1996
A new type of chain was opened in
2005 called BISTRO which offered
pastas
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Products
Pizza
Size Style
Others
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Productions/operations
Ending inventory policy
8am-11am productions
11am-10pm customers are welcome
Production:
1. addition of different spices and
yeast to the flour
2. different sizes of dough3. baking of dough
serving time never exceeds up to 20 minutes.
priority to home delivery tickets
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PRODUCTS
Pizzas
Non-pizza dishes Buffalo Wings,
pasta, Variety of salads and Bread
sticks.
Others
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DOMINOS OPERATIONS
220 outlets in 42 cities
delivering its pizzas within 30 minutes
toll-free concept ''''pizza delivery experts''''
maintained its position with its constant
product innovation. Heat wave delivery bags.
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Pizza corner
PIZZA CORNER was started in the year
1996
It operates in Bangladesh, India andThailand.
Their major operations deal with Pizza
and salad.
They were the first to introduce cone
pizza concept in India.
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PRODUCTS
Crispy Cones, Kono Pizza and Kornet
Pizza in Europe, USA, Middle East
and Australia.
Starters include Garlic Bread and
Chicken Nuggets Other foods like pasta and salad
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Comparative
study
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For home delivery 40 minutes
For regular customers 20 minutes
Order fulfillment
lead time
Supply Chain
Responsiveness
70% but errors are not from our side they are
from their side when they want to order
something else and ordered else.
Perfect order
fulfillment
95%Delivery
performance
Supply Chain
Delivery Reliability
PerformancePerformance
Metric
Performance
Attribute
SCOR: Customer FacingSCOR: Customer Facing
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Supply chain
It deals with the logistics of getting more than
300 food products from the field to the fork.
Proper Planning for sourcing cost-effectiveingredients for new menu items.
centralized procurement of indirect supplies
Standardization and safety from suppliers. While dominos and Pizza corner have
complexities involved in managing a supply
chain compared to Pizza hut.
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INVENTORY and LOGISTICS
MANAGE
ME
NT Cheese is imported from New Zealand.
Chicken and bread are sourced locally.
Operation of commissaries is morecomparatively.
Pizza Hut was the first chain to use the
Internet to take orders.
Pizza corner have a conservative
approach towards the inventory.
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TQM
Supply Chain also includes vitally
important Quality Assurance
department. Close monitoring in the quality of all
products and ingredients.
Kitchen assistants are given rigoroustraining to meet the quality standards.
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Conclusion Pizza hut is more local in spite being international brand
95% of pizza hut supply chain is local based thus saving cost.
Clear distinction between types of restaurants .
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