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GROUP INSURANCE
INTRDUTION:
Group insurance is an insurance that covers a group
of people, usually who are the members of societies, employees of a
common employer, or professionals in a common group.
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Group coverage can help reduce the problem of
adverse selection by creating a pool of people eligible to purchase
insurance who belong to the group for reasons other than for the
purposes of obtaining insurance. In other words, people belong to the
group not because they possess some high-risk factor which makes
them more apt to purchase insurance (thus increasing adverse
selection); instead they are in the group for reasons unrelated to
insurance, such as all working for a particular employer.
A feature which is sometimes common in group
insurance is that the premium cost on an individual basis may not be
risk-based. Instead it is the same amount for all the insured persons in
the group. So, for example, in the United States, often all employees of
an employer receiving health insurance coverage pay the same
premium amount for the same coverage regardless of their age or other
factors. In contrast, under private individual health insurance coverage
in the U.S., different insured persons will pay different premium
amounts for the same coverage based on their age, location, pre-existing
conditions, etc.
Another distinctive feature is that under group
coverage, a member of the group is generally eligible to purchase or
renew coverage all whilst he or she is a member of the group subject to
certain conditions. Again, using U.S. health coverage as an example,
under group insurance a person will normally remain covered as long
as he or she continues to work for a certain employer and pays the
required insurance premiums, whereas under individual coverage, the
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insurance company often has the right to non-renew a person's
individual health insurance policy when the policy is up for renewal,
which it may do if the person's risk profile changes.In Canada group
insurance is usually purchased through larger brokerage firms such as
PACE Consulting because brokers receive better rates than individual
companies or unions.
Group insurance is a health care coverage plan in
which individual employees or members are included under one
'master policy' owned by their employers. Because the group insurance
plan has so many contributors, the policy often provides coverage for
more services at a much lower cost per participant. Group insurance
may be provided by other organizations besides for-profit companies.
Labor unions, churches and other service groups can also obtain group
insurance for recognized members and possibly their dependents.
Individual members of a group insurance plan receive
insurance certificates which demonstrate their eligibility for benefits. If
the master policy held by the employer requires participation in an
HMO (health maintenance organization), then individuals are also
registered as members. Other group insurance policies may be
associated with major medical groups such as Blue Cross/Blue Shield.A major medical policy may or may not restrict an individual's choice of
primary physician and specialists. HMO policies often require a patient
to use a specified physician, who must approve any visits to eligible
specialists.
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Financing for a group insurance policyis commonly a
flexible payroll deduction, although some companies will absorb the
entire cost of the policy as a benefit for employees. As with many
insurance policies, however, the cost of premiums can rise significantly
without warning. If a few participants receive expensive treatments for
serious medical conditions, the rest of the group may have to absorb
the higher premium costs over time. Group insurers don't always
require physical exams before issuing a master policy, so some
participants may benefit from treatments for pre-existing conditions.
1. Single insurance policy or contract that covers groups ofemployees and their dependents.
2. Collection ofindividualswho have regular contactand frequentinteraction, mutual influence, common feeling of camaraderie,
and who worktogether to achieve a common set ofgoals.
3. Subdivision of a set.4. Insurance purchased by a group of persons, such as the
employees of a company, often at a reduced individual rate.
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Group insurance benefits can vary widely from
company to company. Almost all policies cover emergency and routine
medical procedures such as regular doctor's appointments and hospital
treatment for accidents. Most cover extended care in hospitals or
rehabilitation centers. However, group insurance may or may not cover
the employee's spouse or dependents. Some offer assistance for vision
care or dental work, but coverage may be limited to specific
procedures. Mental health needs may also be covered under group
insurance. Prescription drug expenses often fall under group insurance
benefits, but most likely with a co-pay provision. Under a co-pay plan,
the covered individual must pay an established price out-of-pocket for
name brand and generic medications.
Group insurance is definitely more affordable than a
similar number of individual policies, but there are a few drawbacks.
Some members find their choices of physicians and treatments very
limited under an HMO insurance plan. Even major medical plans can
restrict the list of approved physicians, often called the PMD (preferred
medical doctor) policy. Employers who fear large increases in
premiums may take an unusual interest in their employees' private
health issues. Companies may suddenly implement stringent 'no
smoking' policies or strongly encourage other preventative health care
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programs. Some may find this interest in their personal health to be
intrusive.
Group members enjoy numerous advantages that add value to aworkers compensation policy, including:
Cost savings Convenient service Safety programs
If you are an individual State Fund policyholder, consider
converting to a group program at renewal and discover the difference
All group policies receive a 6 percent discount. Because thisgroup discount is combinable with other State Fund discounts,
employers save more on their premiums.
Small employers with low payroll save by paying a reduced groupminimum premium.
Because of a groups mandatory loss-control threshold,employers have an added incentive to create safer workplaces
and decrease their claims costs and experience modifications.
Group policyholders may also benefit from additional claims-management services, such as the Alternative Dispute Resolution
program.
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Trade association programs may provide advice on businessprocedures, legislative advocacy, and necessary forms and
documents. Other group services may include health and dental
plans, legal services, and life insurance.
Many associations perform claims reviews. Close monitoring ofclaims can help resolve them sooner, which can result in reduced
experience modification. As a group member, you receive an additional layer of service
from State Funds staff of group specialists. These resources can
help employers more effectively take advantage of the trusted
core of State Fund services.
Membership gives employers a voice for member feedback aswell as a network for contacts and information.
Group members share a commitment to maintaining a goodsafety record, with selective underwriting review to maintain low
group losses.
Employers get industry-focused safety services that may includethe interpretation of regulations, emergency-care planning, safety
seminars, and a review of workplace accidents and their costs
and trends.
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Must be a current member in good standing of a qualifyingassociation.
Must meet the requirements of having the proper designatedgoverning class code or schedule.
Must meet the group underwriting criteria for the specificassociation.
Association group is the group of individuals or
companies with similar occupations such as dentists, lawyers,
medical doctors etc. The association arranges group insurance
for its member and individual member pays all the premiums.
The master contract exists between the association and the
insurer and individual member receives a certificate detailing
coverage.
:
a) Provide more economical coverage because of mass purchase and
group discounting.
b) Group insurance is arranged by the Association and only requires
payment to enroll.
c) Provide for larger amounts of life insurance and the right to convert
life insurance for each member in the association within 60 days of
termination.
d) Certificate is issued showing coverage.
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e) Coverage may be more comprehensive and premium is lower than
individual insurance.
a) Coverage reduces in later years and premiums can be increased
without notice.
b) The group insurance plan amendments, restrictions or termination
can be effected without input of member.
c) Most contracts contain restrictive clauses and a two-year suicide
clause.d) The master policy is held by the association therefore some member
may consider to opt out with an individual policy if they consider that is
the best solution.
e) Contract and coverages are negotiated between association and
insurance company. Member of association has to no say to it.
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If your company offered you to become a member of their group
insurance then this may be the one of the best news which ever came
your way. It is not only a golden opportunity to save money for your
future medical expenses but it will also guarantee that you will have less
worries in case any accidental health events happen to your life.
One of the major advantages of group health insurance over
individual health insurance is the cost. Everyone needs to have a health
insurance so they will have a guaranteed savings in the future.
Unfortunately, not all of us have the financial resources to purchase an
individual health insurance because of the high rate of premiums it
charges to its applicants. Thankfully, group health insurance will
provide you the basic services offered by individual health insurancewith lesser amount of premium. At times, your company may even take
the initiative to pay the premium for you in exchange of the wonderful
service you are providing the company or if not the entire payment,
portion of it.
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pg. 12
:
One of the common problems experienced by applicants of health
insurance is the process of underwriting. Although some of them have
enough resources to pay the premiums offered by a particular
insurance company, they are still being denied by these surety
companies because of their medical condition (although it is illegal to
deny any application for life insurance of any individual, unless in cases
of fraud and misinformation). With group life insurance, you never
have to worry about it because you will not be assessed individually
rather you will be evaluated based on the performance of the group,
particularly the performance of the company where you belong to.
:
Group health insurance policies are almost always offered by all
employers to their employees. By law, it is the role of the employer to
provide health insurance policies to their employees and the most
economical way to do this is through group health insurance
companies. There is nothing to choose from because the company has
done the choosing for you. The only choosing which will be laid on
your shoulder is to accept or deny the offer. Of course, there is no
reason why you should even deny a group health insurance policy
offered by your company!
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:
Another exclusive feature of group health insurance policies is the
Consolidated Omnibus Budget Reconciliation Act (COBRA) program.
This program allows employees to continue with their group policies
even after leaving your job at the company. COBRA program even
allows employee to get up to 18 months of their health insurance plans
after they have left the company. But of course, the payment of your
premium will not be shouldered by the company instead you are the
one who will pay the monthly or yearly premium of your group health
insurance policy. This is perfect especially if you are in the middle of a
medical crisis before you left the company.
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pg. 14
The life insurance coverage provided by most group plans is one-year
term. The plan comes up for renewal each year, and both the insurance
company and the employer have the opportunity to consider whether
to continue it. For the insurance company, it is also an opportunity to
revise the rates. The employer is the policyholder and each covered
individual is issued a certificate showing his or her certificate number.
Some group plans include cash value insurance as an option. For
example, some employers offer group universal life, which the
employee can purchase by salary deduction.
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pg. 15
Some companies offer individual (non-group) insurance policies
purchased at the place of employment. A representative of the
company that provides the group insurance coverage is often available
at the worksite to answer questions about the group coverage as well as
review other family coverage. Additional personal insurance to fill gaps
in insurance protection can be purchased at the employees option.
Other types of insurance include business-related plans such as split
dollar insurance where individual policies are purchased. Typically, theemployer pays the premiums, with the benefits to be split between the
employee and the employer.
Group life insurance is a type of life insurance where a single contract
(master plan policy) covers and entire group of people. The employer,
or entity such as a labor union, is the policyholder and the employees
or members of the group are the ones who are covered by the group
policy. Such coverage is often part of an employee benefits package,
with the employer picking up the tab. There are three basic types ofgroup life insurance: group term life, group universal life and variable
group universal life.
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1. GROUP TERM LIFE:
A type of insurance coverage offered to a group of
people. This coverage will provide a benefit to the beneficiaries if the
covered individual dies during the defined covered period. As with
other types of group benefits, group term life insurance is generally
cheaper than comparable individual policy coverage. For this reason,
group term life insurance is often a key component in employee benefitpackages.
The most common form of group life insurance is
group term life. This is typically provided to the employees by the
employer in the form of a one year annually renewable term insurance
policy. Upon renewal, both the insurance company and the employer
can determine whether or not to continue. Rates can also increaseupon policy renewal.
Costs of the policy are mostly or totally paid for by the employer.
Typical coverage amount for group term life policies is equal to 1 or 2
times the employees annual salary. Often, additional coverage in larger
amounts than the master contract) can be purchased by the
employee via payroll deductions.
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Group term life itself has three types: basic group term life,
supplemental group term life, and portable term life.
Basic group term life This is the most typical coverage, providing
basic coverage and often paid for by the employer. The premiums (up
to $50,000) paid for by the employer are considered to be an employee
income tax-free benefit.
Supplemental group term life Often offered by employers in
conjunction with a basic group term life policy, this type of coverageprovides the flexibility for the employee to purchase additional
amounts of coverage. The employee chooses the type and amount of
coverage to suit personal needs and circumstances and pays the cost for
the premiums.
Portable term life Employees who lose the employers group
eligibility (they either leave the group or retire) can take this coverage
with them continue their insurance protection generally until they reach
age 70. They make their payments directly to the insurer, many times
available through electronic funds transfer.
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pg. 18
2. GROUP UNIVERSAL LIFE:
This type of group life insurance policy combines the benefits of term
life and whole life insurance. You can choose to only pay the life
insurance premium or also make payments that build cash value (above
the cost of the premium). The advantages include affordable group
insurance rates and simplified underwriting, along with the potential for
cash accumulation and portability. Features of this type of groupinsurance include: group buying power resulting in more affordable
premiums, optional cash value account, coverage that can be extended
to age 100, and dependent coverage thats generally available as a rider.
3. VARIABLE GROUP UNIVERSAL LIFE:
Often used in executive benefit plans or as to fund retiree life
insurance, variable group universal life provides flexible life insurance, a
guaranteed account, and optional sub-account investment choices.
Features include: affordable premiums due to group buying power,
investment option (for tax-deferred accumulation), coverage that can be
extended to age 99, optional dependent coverage available as a rider,
and investment account options (that cover a wide range of investment
styles and risks). This type of group life insurance has expenses and
fees such as mortality and expense charges, fund expenses,
management and distribution fees.
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pg. 19
Group Insurance Scheme is life insurance protection to groups of
people. This scheme is ideal for employers, associations, societies etc.
and allows you to enjoy group benefits at really low costs.
Group (term) Insurance Scheme is meant to provide life
insurance protection to groups of people. Administration of the scheme
is on group basis and cost is low. Under Group (Term) InsuranceScheme, life insurance cover is allowed to all the members of a group
subject to some simple insurability conditions without insisting upon
any medical evidence. Scheme offers covers only on death and there is
no maturity value at the end of the term.
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Group (Term) Insurance Scheme is at present offered under One Year
Renewable Group term assurance plan (OYRGTA). Every year on
Annual Renewal date LIC charges the premium depending upon the
changes in size and age distribution of the age group.
:
Group (term) Insurance Scheme has a number of varieties . The
Scheme may provide for a uniform cover to all members of the group
or graded covers for different categories of members, cover for all
amounts of outstanding housing loans or vehicle advances, or some
other benefits (e.g., life cover to supplement pension or PF benefits in
case of death). The schemes may have add-ons like Double Accident
Benefit,Critical Illness Benefit, Disability benefit etc.
The premium under such scheme may be wholly
paid by the employer or the Nodal Agency. However, the
scheme may be contributory i.e. the members may also
contribute.
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pg. 21
2.Double Accident Benefit, i.e. payment of double
the sum assured on death due to accident (without permanent
disability benefit), may be allowed under Group Insurance
Schemes for an extra premium.
3.For Group Insurance Scheme in lieu of EDLIS the
insurability condition is that should be a member of the
Provident Fund Scheme of the employer. For other GI Schemes
of employer-employee groups the insurability condition is that
the member should not be absent on ground of sickness on the
entry date. For all non-employer-employee Group Schemes the
basic insurability condition is that the member should be in good
health on the date of entry.
4. At the commencement and thereafter on each
Annual Renewal Date, the Group Policyholder will have to send
all the member's data (and particulars of the new entrants from
time to time) to the P & GS unit of LIC. Detailed OYRGTA
premium calculation will be made on each Annual Renewal
Date.
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pg. 22
What is EDLI?
All employees to whom the Employee's Provident
Fund and Miscellaneous Provision Act , 1952 applies, have a
Statutory liability to subscribe to Employee's Deposit Linked
Insurance Scheme, 1976 to provide for the benefit of Life insurance to
all their employees. Under the scheme as amended with effect from
24th June,2000 the insurance benefit is equal to the average balance to
the credit of the deceased employee in the Provident Fund during the
last 12 months, provided that where such balance exceeds Rs.35,000,
insurance cover would be equal to Rs.35,000 plus 25% of the amount
in excess of Rs.35,000 subject to a maximum of Rs.60,000. Thus if
the lenth of service is not adequate and/ or the salary is low the
average balance may be substantially less and such the benefit to the
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pg. 23
employee's family is either inadequate or non-existent.
The contribution @ 0.50% of each employee's salary is payable by the
Employer to the Provident Fund Authorities.
However, under Sec. 17(2A) of the act, the employer may be exempted
from contributing to this scheme, if he/she has provided for better
insurance benefits through alternative scheme. LIC's Group Insurance
Scheme in lieu of EDLI has been accepted as one such better
alternative.
1. The premium payable by the employer is usually less than thetotal contribution being paid by the employer to R.P.F.C;
particularly when the salary level is high and average age of the
group is low.
2. Settlement of claim is quicker, LIC requires only the deathcertificate and the Claim Form from the employer.
3. Premium paid by the employer is treated as normal businessexpenses for Income-Tax purpose.
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pg. 24
Each employee is covered for a sum assured ranging
between 5,000 to 2,00,000 depending upon the current salary and
service put in from day one irrespective of the actual balance in the
Provident Fund. Alternatively every employee/ worker can be covered
for a uniform sum assured which will be decided depending upon
the group size.
Double accident benefit can be allowed to the extent of the Sum
Assured for an extra Premium.
1. Put up notice for the knowledge of the employees that you aregoing in for LIC's Scheme in lieu of EDLI.
2.Apply to the Regional Provident Fund Commissioner underSec.17 (2A) of the E.P.F. and M.P. Act 1952 to exempt you
from EDLI Scheme. The application should be accompanied by
the prescribed requirements including the Rules of the Proposed
Group Insurance scheme. Central PF Commissioner, hasauthorized the R.P.F.C. to grant exemption from the 1st of the
month in which the application for relaxation is submitted. LIC
also offers necessary guidance to the employers for seeking
relaxation.
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pg. 25
Life Insurance Corporation of India offers its Group
Gratuity Cash Accumulation scheme to enable employers to meet their
gratuity liability in a very simple and efficient manner. The scheme is
formulated in compliance with Part C of the IV schedule of Income
Tax Act and tax benefits are available as provided in Income Tax rules
Fund management under interest accumulation system Claim settlement on exit as per company rules/gratuity act Built in Insurance arrangement for the employees for future
service
MIS related to Income Tax and trusts accounts and Actuarialvaluation
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pg. 26
:
Liability on account of gratuity experiences sharp increase
every year due to its nature of its computation. Apart from increase inservice, increase in salary also contributes to increase in liability
substantially as the benefits are payable on last drawn salary. Hence
funds have to be invested in a conservative way with a consistent growth
and insulated from market risks
The unique advantage with LIC is the contributions
made by the company and interests credited by LIC are irreversible.
This ensures highest level of safety for the total corpus and consistency
in future contributions. As the gratuity payments are statutory and LIC
gratuity scheme being the only investment tool which enjoys sovereign
guarantee, gives a greater comfort to employer.
Liquidity: Funds available with LIC is a single account for
investment and claim settlement. Hence 100% liquidity is ensured for
the purpose of claim settlement
Yield: LIC has been offering very competitive and consistent
interest rates over the years. For the year 2009-10, LIC has offered
9.00% - 9.65% depending on fund size. The interest declared is net of
administrative expenses incurred, hence no separate charges are
charged after crediting the interest.
Interest rate offered by LIC is on daily balancing method.
Hence, there is no idle time for earning interest, hence effective rate of
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interest is much higher. Another significant aspect is interest gets
compounded annually, hence no reinvestment issues and no time lags.
No responsibility on trustees on Investment decisions: Trusteesare free from all investment risks and hassles in cash accumulation
system. Advantage of real outsourcing can be derived by associating
with LIC
No hidden charges: The scheme is focused on a long term
association in compliance with investment regulations and statutory
payment obligations and no charges are levied on the transactions for
which the fund is meant for.
Funding can also be in a staggered pattern during the year, but
no charges at entry level for any number of payments. No charges on
withdrawals for resignation or retirement or death. Total corpus
comprising of money contributed by the company and interest credited
by LIC is available for claim settlement up to 100% subject to
availability of funds.
Actuarial recommendations: On annual basis, LIC provides this
information to the trustees and recommends the level of contributions.
Claim settlement: On the exit of an employee due to retirement /
death/ resignation, trust may prefer a claim from LIC by sending a
claim form. Claim amount will be made available to trustees. Trustees
can have the following options
Preferring a claim from LIC and paying to employee
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pg. 28
Paying the money to employees and seek reimbursement Paying claims to employees at their end and seeking annual
reimbursement
MIS: LIC provides statement of receipts and payments and
actuarial valuation certificate and certificate of balance for the trust
account.
Besides the above said advantages, the scheme also provides for
employee welfare measures with built in insurance cover.
Insurance cover for future service gratuity
Another salient feature of the Gratuity Scheme with LIC is that it
provides for insurance coverage to the employees to the tune of future
service gratuity subject to certain limits. The insurance cover can be
flexible depending on the requirements of the Trust. The Group
Insurance premium will be commensurate to the cover provided.
Income Tax Benefit on Insurance Premium
The insurance premium paid towards the above said benefits is treated
as deductible business expenses to the company.
The premium is not treated as perks in the hands of the employees.
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pg. 29
An organization today, has not only to man the various
positions with competent and trained personnel but also has to create
an environment wherein they can give their best and derive a sense of
well-being, a sense of fulfillment and security and take pride in their
continued association with the organization. Provision of pension may
be an attraction for such persons to continue in the organization and
give their best to the organization, as with continuous improvement in
longevity a regular income even after retirement has become a
necessity. To provide the pension benefits to employees, an employer
has two alternatives under the provisions of Rule 89 of Income Tax
Rules 1962.
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pg. 30
1. Create a privately managed trust fund and as and when amember retires, purchase annuity from LIC to provide pension
for such retiring member.
2. Entrust the Management of the Pension Fund to an Insurer bypurchasing its Group Superannuation Scheme.
The LIC managed Pension fund has the following added and distinct
advantages:-
1.An attractive and competitive yield on the fund will be creditedto Fund A/c.
2. The problem of liquidity gets automatically eliminated as soon asthe fund is managed by LIC.
3.We conduct free actuarial valuations of the funds administeredby us from time to time.
4. The Administration of the fund is carried out by us in a scientificmanner and claims are promptly settled.
5. Group Insurance in conjunction with the Group SuperannuationScheme can be taken by an Organization to provide for an
attractive lump sum payment on the unfortunate death of a
member while in service, at very nominal cost.
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pg. 31
The employer contributes a certain fixed percentage of salary of each
member. Such Contributions are accumulated by LIC and theaccumulated amount is utilized to provide various benefits as
mentioned below.
On Retirement of a member, the corpus (contributions plus
interest) is utilized to provide the pension as per his
choice.
The Pension is payable on the life of the beneficiary. Corpus is
utilized towards the payment of pension of the type the beneficiary may
opt and the benefit so received is tax free. A lump sum payable by way
of death besides the pension, if the employer has taken Group
Insurance Scheme in conjunction with the Group Superannuation
Scheme.
He can get the equitable interest transferred to the
Superannuation Scheme of the new employer or opt for immediate or
deferred pension.
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pg. 32
1. Life Pension ceasing at death.2. Life Pension with Return of Capital and Group Pension
Terminal Bonus on death.
3. Life Pension guaranteed for 5,10,15 or 20 years and lifethereafter.
4.Joint Life Pension payable on the last survivor of the employeeand spouse.
5.Joint Life Pension payable to the last survivor of the employeeand spouse with return of capital on the death of the last
survivor. If desired , 1/3rd of the pension can be commuted at
vesting.
It is not obligatory or statutory on the part of the employer to provide
for pension to all employees. It is entirely upto him to decide to which
class/ classes of employees he desires to extends the scheme. The
eligibility conditions may be defined on the basis of designation or
salary. (However, after the categories are specified, employer cannot
discriminate between the employees and thus extends the scheme
uniformly).
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pg. 33
The maximum annual contribution that an employer can make to the
Pension Fund and Provident Fund is restricted by the Income Tax
Provisions to 27% of the annual salary (basic plus D.A.) The annual
contributions are treated as deductible business expenses.
Mostly the employer contributes, but is so desired, both the employer
and the employees may contribute, in which case the scheme is called a
Contributory Pension Fund Scheme.
The provisions relating to the approved Superannuation Scheme are
set out in Part 'B' of the Fourth Scheme of the Income-Tax Act, 1961
and Part XIII of the Income Tax Rules , 1962. The income tax
concession will be available only if the scheme is approved by the CIT.
1. The annual contribution is treated as a deductible businessexpense in term of Section 36(1) (iv) of the I.T. Act.
2. In terms of a Notification issued by the Central Board of DirectTaxes .80% of the contribution (s) towards the past service
liability are treated as deductible business expenses spread over
in the subsequent years of payment.
3. The employee's contribution , in the case of the Contributionsscheme qualifies for exemption under Section 80C of the
Income-Tax Act.
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pg. 35
adequate insurance protection. Their need for insurance protection
during service coupled with adequate savings for carefree retired life
remains unfulfilled. Keeping this in mind, LIC has come out with an
attractive insurance scheme viz. Group Savings Linked Insurance
scheme at a very low cost. Central Government has a similar scheme
with minor modifications. Semi-Government Organizations, Public
Sector Organizations and also Large private business houses and
industrial enterprises have introduced this scheme, the salient features
of which are as under:
Protection at low cost without individual evidence of health.
Attractive returns on savings to meet post retirement needs.
Simple procedures for granting life cover to large groups underone umbrella.
II) INTRODUCTION OF THE SCHEME:
a) The Scheme can be introduced by employers provided certain
percentage of employees is willing to join the Scheme.
b) For the new entrants to the Company, the membership of the
Scheme is compulsory.
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pg. 36
It is decided on the basis of Group size and the occupation of
the group.Premium has two components i.e. Risk Premium and
Savings Premium.Risk Premium is utilized to offer life cover and the
Savings Premium is accumulated in members account.
Double accident benefit can be allowed to the extent of the
Sum Assured for an extra Premium.
The present rate of interest allowed on saving portion of
premium is 8% compounding yearly.
Any employee irrespective of his present state of health is
eligible to join the scheme subject to certain conditions. The only
insurability condition is that the employee should not be absent on
medical ground on the date of commencement of the scheme. All
employees who have not crossed the retirement age are eligible to join
the scheme. All future employees have to join the scheme
compulsorily.
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pg. 37
VII) TAX BENEFITS:
Employees' total contribution, savings as well as risk premium is
entitled for income-tax rebate under Sec. 80C of the Income Tax Act.The entire claim amount including interest earned payable on
retirement or leaving service or on death is free from income-tax. The
premium paid by the employer towards insurance cover is treated as
business expenses.
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pg. 38
Many employers are providing Leave Encashment benefit in addition
to other retirement benefits to their employees which is a lumpsum
amount payable to the employees or their dependants on retirement,
death, disablement, voluntary retirement etc.
End-of-the-year leave encashment facility available to
employees, can be a huge liability to the company. So can be Medical
Leave Encashment, if provided for. To meet this need of entrepreneurs
and businesses, LIC has introduced Group Leave Encashment
Scheme. Just pay a yearly premium, fund your leave encashment
liability and let LIC take care of your worries.
The amount depends upon the leave to the credit of the
employee and his/ her salary at the time of exit. Liability is of increasing
nature as it is linked with salary as well as leave position.
As per the amended section 209 (3) of the Company's Act
1956 and Accounting Standard (AS-15) dated January, 1995, the
employers have to account for the liability in respect of leave
encashment facility, if any, available to the employees and to provide
for the same in their Annual Accounts. It is, therefore, necessary for thecompanies to ascertain liability in respect of Leave Encashment
facilities, if any, available to the employees and provide for the same in
the books of accounts every year. It helps the employers in ascertaining
the true cost of their products and services.
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pg. 39
Group Leave Encashment Schemes (GLES) of LIC helps the
employers in funding of their lave encashment liability. The salient
features of the scheme are as follows:-
1. The Company will submit the employees' data and rules forLeave Encashment. LIC will make actuarial valuation and find
out the funding requirements which shall be quoted to the
company. The company will contribute as per the advice of LIC.
2.A uniform life cover per employee or graded cover will beprovided under One Year Renewable Group Term Assurance
Plan of LIC. A small term insurance premium will be charged in
addition to contributions for funding.
3.A Running Account will be maintained under the scheme andthe contributions (excluding term assurance premium) will be
credited to this account and all claims except term assurance
cover will be settled out of the Running Account. Interest at the
rate declared by LIC from time to time will be credited to the
Running Account at the end of the financial year.
1. On the exit of an employee or encashment of leaves during theservice the Leave Encashment amount will be paid from the
Fund of the scheme maintained with LIC.
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pg. 40
2. On the death of an employee, in addition to his / her leaveencashment benefit, his/her family will be entitled to the amount
of Insurance Cover, which will be tax-free.
3. The Life Insurance Corporation of India will do the ActuarialValuation and will provide necessary certificate as per AS-15.
4. The amount of Term Insurance Premium paid for LifeInsurance Cover will be treated as business expenses.
1.Age (nearer Birthday) at entry of the member into the Scheme.2. Outstanding loan amount at entry date.3. Term of loan.4. Schedule of repayment.5. Rate of interest with which the loan was availed.
Any borrower may become member of this scheme . The minimum
term of assurance is 3 years. Existing Borrowers can join the scheme
with certain conditions within 6 months of the commencement of
scheme.
In case of death of the member during the coverage period ,life cover
on the anniversary date preceding the date of death is payable .The
claim proceeds are used to square off the outstanding loan.
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pg. 41
Critical Illness product (accelerated benefit) is basically offered as an
optional Rider benefit to all Employer-Employee group policyholders
(both existing and new schemes) along with Group term insurance
schemes i.e. OYRGTA ( One year renewal group term assurance ) type
schemes. Schemes along with which the rider can be given shall include
Group insurance, Group Gratuity (CA), Group Leave Encashment and
Group insurance in conjunction with Superannuation. The Benefit will
not be extended to spouses or dependants. Only full time permanent
employees who are actively at work will be eligible for Critical Illness
cover. The relevant premium is to be paid by the Group Policyholder.
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pg. 42
1. The Group critical illness rider benefit to employees isgiven as an add on benefit to the Group policy which has
an element of life cover.
2. The Group Critical Illness rider allowable for eachmember shall be a minimum of 20 % of sum assured
under the base plan and shall not exceed 100% of the sum
assured under the base plan subject to minimum of Rs. 50
Thousands and maximum of Rs 20 lac per member.
3.All members of the attached policy should participate atinception and all eligible new members should
compulsorily participate.
4. The diseases covered under the rider (subject to certainexclusions) are:
1. Cancer 2. Coronary Artery (Bye pass) Surgery 3. Heart attack(Myocardial infarction) 4. Stroke
2. Kidney failure (End stage renal disease) 6. Aorta (Surgery ofAorta) 7. Heart valve replacement
3. Major Burns.
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pg. 43
1. The Critical Illness Accelerated benefit is payable uponthe first incidence of any of the 8 specified diseases and
evidenced as per the diagnostic criteria specified. The
rider shall terminate on payment of the Critical Illness
benefit.
2. The Group Critical illness (Accelerated) Benefit pays alump sum amount as a percentage of Sum assured out of
the Sum assured under the life cover in the event of
occurrence of 8 diseases covered under the rider.
3. No Critical Illness Benefit shall become payable to amember if the disease occurs within days of the start of
the coverage for that member of the scheme. This period
of 90 days shall be called Waitingperiod.
4. In case of death nothing is payable under this rider.However, under the base plan (i.e., the scheme on which
the rider is opted for) benefits as under shall become
payable :
1. A benefit equal to base sum assured if no critical illness benefit is
payable or has been paid earlier.
2. If critical illness benefit is payable or already paid, the benefit is
reduced by the amount of critical illness benefit payable or already
paid. In other words, the difference between the base sum assured and
the critical illness benefit already paid is payable on death.
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pg. 44
1. Diseases in the presence of an HIV infection.2. Diseases that have previously occurred in the life of the member
of the scheme i.e. the benefit is payable only if the disease is a
first incidence , regardless of whether the earlier incidence
occurred before the individual was covered or whether the
insured was covered by us or another insurer.
3.Any disease occurring within days of the start of the coveragefor each member of the scheme. (I.e. during the period).
4. No payment will be made for any claim directly or indirectlycaused by, based on, arising out of, or howsoever, to any Critical
Illness for which care, treatment, or advice was recommended by
or received from a Physician, or which first manifested itself or
was contracted before the start of the policy period, or for which
claim has or could have been made under any earlier policy.
5.Any congenital condition.6.Alcohol or solvent abuse or taking of drugs, narcotics or
psychotropic substances unless taken in accordance with the
lawful directions and prescription of a registered medical
practitioner.
7. Failure to seek or follow medical advice.8.War, invasion, act of foreign enemy, hostilities(whether war be
declared or not),armed or unarmed truce, civil war ,mutiny,
rebellion, revolution, insurrection, military or usurped power,
riot or civil commotion, strikes.
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pg. 45
9. Taking part in any naval, military or air force operation duringpeace time.
10.Participation by the member of the scheme in any flying activity,except as a bona fide, fare-paying passenger of a recognised
airline on regular routes and on a scheduled timetable.
Additional exclusions may be disease-specific and would be
incorporated into the definition of the disease.
1.All benefits under the policy are also subject to the Tax Lawsand other financial enactments as they exist from tome to time.
2. The premium payable are exempted under section 80D ofIncome Tax act.
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pg. 46
Group health insurance makes individual coverages available
on a group basis. A primary advantage is the purchasing power of the
group that achieves reduced acquisition costs for the insurance
company. The insurance company is then able to reduce the rate it
charges to provide insurance for each individual member of the group.
The Group is in a better position to bargain with the insurance
company for additional benefits for its members. There are a variety of
types of group health insurance plans, the major distinctions being the
mechanism used for purchasing the insurance. Common varieties of
group health insurance plans include:
1. Fully Insured Employer Group - The employer contracts directly
with the insurance company to provide certificates to covered
employees. Typical arrangement is either for major medical or health
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pg. 47
maintenance organization (HMO) coverages.
2. Small Employer Group - Insurance companies group certain
industries together and then gather small employers together to form a
larger group. These groupings enable the insurance company to better
predict the cost of providing the insurance. The small employers can
then get coverages otherwise not available unless charged a much
higher rate. All the small employers get the same policy without
deviation.
3. Large Employer Group - same as a fully insured employer group
with direct contract between the insurance company and the employer
to provide individual certificates to covered employees.
4. Health Maintenance Organization (HMO) - a group program under
which the organization provides a full range of medical services to
participants. Participants are either assigned or select from a group of
general practitioners, who then refer their patients to specialists when
the need arises. Good generalized system of providing medical care
which is marked by curtailment in selection by the individual
participant of the health care provider who render services. Individualparticipants insured by an HMO are called
enrollees.
5. Self-Funded ERISA - available to large groups. The group contracts
with an insurance company or third-party administrator to handle the
paperwork. The group pays for all costs associated with the operation
of the insurance plan itself, along with the added cost for
administration.
6. Association Group - similar to a fully insured employer group, the
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pg. 48
distinction being that instead of an employer, it is a different type of
group, such as a credit card company offering insurance as a benefit to
its cardholders or a church group offering insurance to its
parishioners.
7. Group Managed Care - a long-term health insurance plan offered
through the group or association.
8. Preferred Provider Organization another kind of health care
network (doctors, hospitals, and other health care providers) that
contracts with health insurance companies.
Health insurance coverage for an individual can be quite
expensive. Many employers offer health insurance coverage to full-time
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pg. 49
employees as a benefit of employment knowing that individual coverage
would be far too expensive otherwise. Employers and other
organizations are able to achieve lower monthly premiums through
contracts with insurance companies because they provide large groups
of customers. There are several group plans used for this goal.
Large employers contract with a single national health
insurance company to provide coverage for employees. Each employee
receives coverage based on certain criteria such as length of
employment and hours worked and cannot generally be turned down
for pre-existing conditions due to contractual obligations between the
employer and insurer. Employees have ways to tailor coverage to meet
specific needs such as buying into a dental or eye plan option along
with choosing deductible rates and coverage limits.
A small employer's group is an insurance plan to cover
groups of employees from multiple employers within the same
industry. This enables insurance companies to get a better feel for the
liability issues within certain industries, according to insurance
information website Free Advice. It also allows small businesses the
opportunity to provide insurance for employees that would otherwise
only be available at higher monthly premiums. Unlike large group
health plans, the coverage choice for employees in small employer
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health plans is uniform throughout with everyone getting the same
coverage.
Health Maintenance Organizations, or HMO's, are
contracted by large employers to provide a full array of health options
for employees. Those insured through an HMO are assigned specific
doctors they are required to visit in order for medical expenses to be
covered. They may choose from a roster of approved
doctors/physicians. A referral from an HMO-approved doctor is
generally required in order to see a specialist when the need arises.
A health association group is not insurance through an
employer or directly through a health insurance provider, but rather
through a third party such as a credit card company or special interestgroup. In order to participate in these group plans, you must be a
member of the organization offering the plan. Spouses and dependents
are sometimes eligible for these health insurance plans, but you should
check with the specific plan to see if these people can be added.
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pg. 51
The Farmers Insurance Group of Companies is a personal lines
property and casualty insurance group providing homeowners
insurance, auto insurance, life insurance, and financial services in the
United States. It is the third largest insurance group in the US servicing
over 10 million households in 41 states.[5] Farmers Group Inc. is
headquartered in Los Angeles, Californiabut is 100% owned by Zurich
Financial Services based in Zurich, Switzerland.
Farmers Insurance Group of Companies is composed of a holding
company and the various underwriters, reciprocal inter-insurance
exchanges, and smaller companies associated with it.
Farmers Group, Inc. is the holding company and providesinsurance management services. It acts under the dba Farmers
Underwriters Association. Together with its wholly owned
subsidiaries, Truck Underwriters Association and Fire
Underwriters Association, they act as the attorneys-in-fact for
three reciprocal inter-insurance exchanges Farmers Insurance
Exchange, Truck Insurance Exchange, and Fire Insurance
Exchange. However, the Farmers Group, Inc. management
company is not an owner of these reciprocal inter-insurance
exchanges.[5] The exchanges own several other insurance
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companies and insurance holding companies, including Mid-
Century Insurance Company, Foremost Insurance Company,
and Bristol West Insurance Group, as well as Farmers Financial
Solutions, LLC, a registered broker-dealer. In this structure, the
exchanges hold the insurance risk, while Farmers Group, Inc.
earns management fees by running the exchanges' affairs. The
only exception is Farmers New World Life Insurance Company,
a life insurer owned directly by Farmers Group, Inc.[1][5][6]
Farmers New World Life Insurance Company started as NewWorld Life Insurance Company in 1910. It was acquired byFarmers in 1953 and provides insurance products including
flexible universal life insurance, traditional term life insurance,
whole life insurance, and annuities.[1][5]
Farmers Financial Solutions, LLC. was created by Farmers in2000 to provide financial products to customers.[7]
Foremost Insurance Company was acquired in March 2000 andprovides specialty insurance including mobile homes, motor
homes, travel trailers and specialty dwellings.[1][5]
Bristol West Insurance Group, based in Davie, Florida, wasacquired in July 2007. In 1973, it began providing private
passenger auto insurance to residents in Florida and now
provides liability and physical damage insurance - focusing
exclusively on private passenger vehicles across the United
States.[1]
21st Century Insurance, based in Woodland Hills, California,was acquired on July 1, 2009.
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Auto insurance - Farmers provides auto insurance coverage forautos and collective automobiles.
Motorcycle insurance - Farmers provides motorcycle insurancecoverage through their Foremost Insurance Group.
Home insurance - Farmers provides insurance for homes,condominiums, and mobile/manufactured homes. Farmers also
provides special coverage for renters, earthquakes, floods, and
identity theft.
Life insurance - Farmers provides term, whole, and universal lifeinsurance. Life annuities are also issued by their Farmers New
World Life Insurance Company.
Recreational insurance - Farmers provides insurance coveragefor boats, ATVs, RVs, and travel trailers.
Financial services - Farmers provides mutual funds,variableannuities, and variable universal life insurance through Farmers
Financial Solutions, LLC.
Business insurance - Farmers provides business insurancecoverage for landlords and commercial property owners,
contractors, condominium homeowner associations, and
businesses in the manufacturing, service, restaurant, retail,
wholesale, and auto service & repair industry.
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IV.EMPLOYEES GROUPINSURANCE
Employees normally work with utmost commitment when they believe
their organization sincerely cares for their future and wellbeing. Max
New York Life offers a suite of Group Insurance plans, which would
provide you and your employees with a multitude of
benefits.
Max New York Life's Group Term Insurance Scheme is a unique,simple and flexible scheme, which is considered a better alternative to
the Employee Deposit Linked Insurance Scheme (EDLI) because of
the benefits it offers to both the employer and the employees.
Under Section 17 (2-A) of the Provident Fund Act, the Central
Provident Fund Commissioner may, if requested to do so by the
employer, by notification in the Official Gazette, exempt, whether
prospectively or retrospectively, any establishment from the provisions
of the EDLI scheme, if he is satisfied that the employees of such
establishment, without making any separate contribution or payment of
premium, enjoy life insurance benefits more favaorable than thebenefits under the EDLI scheme.
Max New York Life Insurance Co. Ltd offers Group Term Insurance
Scheme, a unique, simple and flexible scheme, which is a far better
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pg. 55
alternative to the Employee Deposit Linked Insurance Scheme (EDLI)
because of the benefits it offers to both the employer and the
employee. The Employees Provident Fund organization has approved
this scheme as an alternative to EDLI scheme.
The organization will enjoy the following advantages by subscribing to
the Max New York Life Group Term Insurance as compared to the
EDLI scheme:
The premium payable by the employer under the Max NewYork Life Group Term Insurance Scheme will be usually less
than the total contribution being paid by the employer to
Regional Provident Fund Commissioner, particularly when
average age of the group is low and the employer is in a low-
risk industry.
Flexibility to opt for either a uniform flat cover for allemployees or a graded cover as per notional PF balance.
Well defined and simplified claim process will ensure quickerand hassle-free claim settlement.
Administrative convenience for additions and deletions ofmembers with no elaborate paperwork.
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pg. 56
a) Money power, which makes them ignorant about the
gestation period.
b)Brand image, business expenditure & innovative
products.
c)The employees are very selective chosen have excellent
communication skills,
d) Service quality,, which is the crux of their mission.
e) Large network branch which is helped to curt for the
payer.
a) High market is literally untapped, out of high target forfinancial advisors & for the sales department.
b) Many competitors in the market offer same products
the title different in the premium & offer.
c) Sustainabie to risk associated with invest in market.
d) Try to catch middle lower level
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pg. 57
a) Huge market is literally out of 320 millions insurable
markets only 20 percent of the population insured.
b) health insurance & pension schemes, an estimated market
potential of approximately $15 billion,
c) Group insurance give insurance coverage both to the
ppersons & child so, that like would be conversation both
cases.
a) Players like BAJAJ & BIRLA Sun life with low-premium
for the similar plan.
b) Entry of many other private company with equally strong
expense & financial strength of employers making the
competition different & saturating the urban market.
c) Current government policies do not encourage domestic
saving. If tax liable.
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pg. 58
Life Insurance Corporation (LIC) came into existence on 1st
September 1956 through the amalgamation of 154 Indian insurance
companies, 16 non-Indian companies and 75 provident. The
amalgamation was achieved with the help of Life Insurance Act passed
by the Parliament in the same year. The LIC was created with the goal
of reaching all the insurable people in the country and providing them
financial coverage at a reasonable price. In the year 1956, LIC had 5
zonal offices, 33 divisional offices and 212 branch offices. With time
there was a need for a branch office at every district headquarter and
many branches were opened, which raised the pace of the organization.
LIC now has 2048 fully computerized branch offices, 100 divisional
offices, 7 zonal offices and the corporate office. At present, online
premium collection facility is being offered in selected cities as LIC has
tied up with some banks and service providers. For providing customer
satisfaction the organization has introduced various schemes such as
ECS, ATM premium payment facility, IVRS, Info centers which are set
up in various cities including Mumbai, Bangalore, Chennai, Kolkata,
New Delhi, Pune and many more. It has also come up withSATELLITE SAMPARK offices providing easy access to
policyholders. LIC has crossed many milestones and set standards for
itself fostering unmatched performance.
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pg. 59
Holding the money with obligation and using it in the bestpossible manner in the interests of the policyholder and the
community.
Bringing attractive savings plans and making them easilyaccessible to the policyholders.
Giving attractive returns to the people and keeping in mind
national priorities. Being trustworthy to the customers and develop the spirit of
corporate social responsibility.
Spreading insurance in both rural and urban areas and coveringall the insurable persons at a reasonable cost.
Bringing in plans and policies favorable to the changingenvironment.
Providing efficient service and involving people in theorganization for their satisfaction.
3.:
Bajaj Allianz General Insurance Company Limited is a joint
venture between Bajaj Auto Limited and Allianz AG of
Germany.
Bajaj Allianz General Insurance came into existence on 2nd May
2001, when it got certification of Registration from the Insurance
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pg. 60
and Regulatory Development Authority. Bajaj Auto has a share
of 74%, whereas Allianz has the remaining 26%. In the very first
year, the company made a strong position for itself in the
industry and was reckoned amongst the top private insurers. The
premium income of the company as on 31st March 2006 was Rs.
1285 crores, whereas the profit after tax made was Rs. 52 crores.
Bajaj Allianz has a Pan India network covering over 100 towns
from Jammu to Thiruvananthapuram and aims to spread its
operations in many other cities.
The vision of the organization is to be the first choice for
customers, and provide job satisfaction to the employees and
create shareholder value. The organization strives to excel in its
products and services, providing total customer satisfaction.
Bajaj Allianz serves customers in all areas of General and Health
Insurance as well as Risk Management. It has in-depth
knowledge of the local market and extensive distribution network
with expertise, stability and experience. It has a capital base of
Rs. 147 crores, and is allowed to serve both the General and
Health insurance.
It has achieved iAAA rating, by ICRA Limited and has the
highest claims- paying ability and a stable position in the market.
In a 2006 survey, Business World has rated it among the Most
Respected Companies, putting it at No.2 position in Insurance
sector.
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pg. 61
4. The Company provides the following products under generalinsurance:
Travel Insurance Asset Insurance Health Insurance Corporate Insurance
:
ICICI Prudential is a joint venture between ICICI bank and Prudential
plc, both having strong operations in their respective countries. ICICI
bank is one of the leading banks in India providing quality financial
services and Prudential is an international financial service provider
headquartered at United Kingdom. ICICI and Prudential have
respective shares of 74% and 26%. The Company started operating in
December 2000. Currently, total capital with the company is Rs. 18.15
billion.
ICICI Prudential was the first insurance company in India to receive a
National Insurer Financial Strength rating of AAA (Ind.) from Fitch
ratings. It has been given the honour of being among the Most Trusted
Brands in the industry by Economic Times for 3 consecutive years. It
has a network of 450 branches, over 1,50,000 insurance advisors and
18 bancassurance partners.
As the organization grows and develops, it keeps introducing new range
of products and services and enhancing the quality of plans and
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pg. 62
solutions given to the customers. The distribution network is one of the
best, and is spreading across the length and breadth of the country. As
on December 31, 2006, it had made imprints in over 360 cities and
towns in India. It has over 1,75,000 advisors across the country, serving
clients with full commitment. It has tied up with ICICI Bank, Bank of
India, Federal Bank, Lord Krishna Bank, some co-operative banks,
NGOs, MFIs and corporates for making inroads into the rural areas.
ICICI Lombard General Insurance Company Limited is a joint venture
between ICICI Bank Limited and Fairfax Financial Holdings Limited.
ICICI bank is India's second largest bank; Fairfax is Canada-based,
engaged in general insurance, reinsurance, insurance claims
management and investment management. ICICI Lombard General
Insurance Company commenced its operations in general insurance
business in August 2001.
ICICI Lombard is India's number one private insurance company; it is
also the first general insurance company to be given certification of ISO
9001:2000. The company provides simple and fast documentation, fast
claims settlement, online policy issuance, and comprehensive product
line.
It has also been given iAAA rating by ICRA for having highest claims
paying ability. In the very first year of operations, it was able to reach
financial breakeven and achieve underwriting breakeven in the second
year. Security is provided through encryption and it is the first company
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pg. 63
to provide digitally signed documents. It has been honored as the most
Customer Responsive Company by the Economic Times. Times of
India has designated it as the Best Housing Insurance in the Smart
Living Awards by 360 degrees. It has also been awarded Gold Shield
for "Excellence in Financial Reporting". It is among the top three
companies to be awarded the "General Insurance Company of the
Year" at the 10th Asia Insurance Industry Awards.
:
Birla Sun Life Insurance Company Limited (BSLI) is a joint venture
between Aditya Birla Group and Sun Life Financial Inc. BSLI started
functioning in March 2001 after getting the certificate of registration
from IRDA.
Birla Sun Life Insurance Company Limited introduced unit LinkedLife Insurance Solutions in India. Within a short span of time it was
able to establish itself as a leading player in the Private Life Insurance
Industry. It has been innovative and come up with customer-centric
products to provide safety and services. The company has web-enabled
IT systems for better customer services and a strong distribution
channel which is easily approachable. The company shows corporate
governance and a high degree of transparency in all business practices.
It has professional knowledge and global expertise of Aditya Birla
Group.
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pg. 64
Birla Sunlife Insurance has been providing first class financial solutions
to its customers and has been amongst the top three private sector life
insurance companies.
Its mission is to be amongst the top players in the eyes of customers
and the first choice of insurance and retirement solutions to individuals
and groups. These innovative solutions are linked with global and
technical expertise and are deployed by a multi channel distribution
network and enhanced technology.
The company aims at keeping all people associated with it - customers,
clients, stakeholders and employees- happy and fully satisfied. It wants
to provide value added products and services to the customers, job
satisfaction to employees and highest returns to the shareholders.
Qualities like integrity, commitment, passion, and speed are the core
values of the company. The products offered by the company are:
Tata AIG General Insurance Company Ltd. is a joint venture
between Tata Sons and American International Group, Inc. (AIG).
The Tata Group is holding 74 per cent stake and the rest 26 percent
is held by AIG. The company has got the expertise, knowledge and
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strength of both the organizations.
Tata AIG General Insurance Company was founded on January 22,
2001. It offers general insurance in various categories, such as
automobile, home, personal accident, travel, energy, marine,
property and casualty and specialized financial solutions.
Jamsetji Tata founded Tata Group in 1860s. It has an estimated
turnover of around US $ 14.25 billion. It has spread its operations
in various fields such as steel, power, hotels, airlines, software
services, communications, etc. Some of its major projects have beenTata Tea, Tata Steel, Tata Chemicals, Titan, Tanishq, Voltas,
Westside and Tata Motors. Its imprints are made on the
telecommunication and technology sector. Regarding
telecommunications, it is the largest international long distance
service provider. Approximately two- third of the equity of Tata
Sons is held by a host of national institutions in science and
technology, medical services and performing arts. By combining the
ethical values with business acumen and fulfilling its commitment to
the nation, it has become one of the largest groups in India.
American International Group, Inc. (AIG) is the leading
international player in insurance and financial services. Its
network spreads across 130 nations. AIG member companies
serve all types of customers, be it commercial or individual. AIG
is among the leading insurers and the largest underwriter of
insurance. Aircraft leasing, financial products and trading are
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some of the services offered by AIG. AIG has a global expertise
of fulfilling the customer-centric needs. It has specialized
investment management capabilities in equities, fixed income,
alternative investments and real estate. AIG's stock has been
listed in the New York Stock Exchange as well as stock
exchanges in London, Paris, Switzerland and Tokyo.
The organization caters to individuals, small businesses and
corporates. Individual plans include motor, home, accident &
health and travel insurance, whereas corporate plans includeaccident & health, travel, energy, property, marine and liability
plans.
Sir Dorab Tata founded New India Assurance Company on 23rd July
1919. It has 1068 offices comprising of 26 regional offices, 393
divisional offices and 648 branches with more than 21,000 employees.It
is one of the largest Non- Life insurers in Afro- Asia and the first one to
cross Rs. 5,000 crores of Gross Premium. It has a global network
expanding in countries like Japan, U.K., Middle East, Fiji and Australia.
Its international operations started in 1920 and have spread across 24
countries having a network of 19 branches, 12 agencies, 2 associate
companies and 2 subsidiary companies. The company contributes 80%
of total overseas premium in India.The company has a highly qualified
staff, which excel in both expertise and knowledge and are trained to
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provide satisfaction to the customers. It is the only company able to
establish strong relationships overseas and has a record of successful
trading outside India. The performance has been outstanding and the
company has been able to maintain a strong position in the market.
It has been the pioneer in various fields such as:
Setting up an Aviation Insurance Department in 1946. Handling the complete insurance requirements of the Indian
Shipping Fleet.
Introduced its own Training School. Pioneering the concept of 'Model Office Training'. Creating department in Engineering insurance. Satellite insurance.
The company wants to develop itself as the best general insurance
company in the industry. It is concerned about the society and
community, and provides financial security at reasonable prices. The
company gives utmost importance to customer needs and there is
transparency in its operations. Some of the policies and schemes
introduced by the company are:
Public Liability Policy Jewellers Block Policy Pravasi Bharatiya Bima Yojana Policy Universal Health Insurance Scheme Fire Policy
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pg. 69
Regional Offices, 311 Divisional Offices and 635 Branch offices.
It has a team of hard working employees, having the talent to take
the company to new heights. Also the company shows concern for
both the employees and customers. It provides special covers for
large projects like power plants, steel plants and chemical plants.
It believes in actively participating in economic growth by being a
dynamic organization catering to the society with full commitment
and efficiency. The main objectives of the company are to serve the
insurance needs of the entire community, provide services atreasonable cost, make optimum utilization of the funds, maintaining
global standards, minimization of losses and retention of business.
:
HDFC Standard Life Insurance Company Limited is one of the firstcompanies to be licensed by IRDA to operate in the Insurance
sector. The company came into existence on 14th August 2000.
Both Crisil and ICRA have honored it with AAA Ratings. Similarly
Moody's and Standard and Poors have also honoured it AAA
ratings. HDFC holds 81.4% share in HDFC and the remaining
18.6% stake is with Standard Life. It integrates the strong expertise
and stability of Standard Life and HDFC.
It is one of the most trusted companies; it is easily accessible and
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approachable, offering value services to its customers.
The company aims to provide:
Innovative products to cater to different needs of differentcustomers
Customer service of the highest order Use of technology to improve service standards Value for money for customers Increasing market share Professionalism in carrying out business
The values ingrained in the company are to provide financial security to
policyholders, maintain trust and keep innovating to establish it as a
unique player.
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The insurance company should now trying to identify the gap between
current level of customer services & customer expectation some of the
strategies being recommended are as follows;
Offering a product that
I is distinctly different from other product available j
in market.
Identifying means of a delightful customer
experience,
These are additional the main product,
The company product flexible for the convenience oftheir customer.
All customer interaction should be
eliminated.
Wrong interpretation non-
awareness of policy documents by the customer may have serious
implication the long term & the possibility of the same should be
alternated by the insurance company.
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pg. 73
coverage, a member of the group is generally eligible to purchase
or renew coverage all whilst he or is a member of the group subject
to certain conditions.
Group health insurance is an insurance policy that provideshealth coverage for a group of people. Here instead of an
individual poiicy, people to enrol! in a group plan to get health
insurance coverage.
Provide more economical coverage because of mass purchaseand group discounting. Group insurance is arranged by the
Association and only requires payment to enroll.
Provide for larger amounts of life insurance and the right toconvert life insurance for each member in the association within
60 days of termination.
Group life insurance gives you very little control overthe conditions of the coverage.
LIC offers life insurance protection under group policies tovarious groups such as employees, professionals, co-operatives,
weaker sections of society, etc. The main features of the schemes
are low premium simple insurability condition and easy
administration.
The Group Supperannuation scheme is designed to providepension to employees on their retirement from service.
Few employers have introduced voluntary retirement scheme(VRS) in their establishments for the benefit of their employees.