Date post: | 13-Jan-2015 |
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Technology |
Upload: | echo-sign |
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Adobe® EchoSign® | Web Contracts 2012
Finance Manager
North American Operations
GrouponChris Bland
Adobe® EchoSign® | Web Contracts 2012
33+ MILLION activecustomers
11+
THOUSAND employees worldwide
48 COUNTRIES
Groupon is a shopping website that features a daily deal on the top goods, services and cultural events.
Groupon is a win-win for local shoppers and business owners. For the consumer, Groupon brings unbeatable deals on top local experiences.
For local businesses, Groupon has changed the way they market themselves and drives new customers into their establishments.
190+
Categories of goods and services
Groupon Today
Adobe® EchoSign® | Web Contracts 2012
360° 360°
360°
360°
Merchant Experience
Sales Relationship
How Adobe EchoSign Helps With Those Challenges
Adobe® EchoSign® | Web Contracts 2012
Why Adobe EchoSign?
When we started contracts were simply an email template with some merge fields. Contracts were forwarded to an email address @groupon for archiving. This created a lot of problems and as we grew we needed a system that could keep up.
Contracts are dynamically generated for multiple products for sales. They don’t have to remember who gets what type of contract, the system auto-generates it. (Daily Deal, GrouponLive, Groupon Getaways with Expedia)
+
Contracts are stored directly with the opportunity, one place to look for all the information about that deal.
Business Challenges
Adobe® EchoSign® | Web Contracts 2012
EchoSign is turns an ordinary contract into a living, breathing document.
We Simplify Data Collection for Sales
How would you like to be paid? By Check?
Where should we send your check? Who should we write the check payable to?
By Wire? Bank Account Details?
What is your Tax ID Number? Collected in a secure environment
By collecting this information from our Merchants at the time of the sale, we ensure accurate data in Salesforce.com and save our Sales Team time and prevent mistakes.
Adobe EchoSign Can be More than a “Contract”
Adobe® EchoSign® | Web Contracts 2012
What departments think of EchoSign?
Legal: Contracts in one location, secure signatures
Sales: Ease of use, automatic data collection, intuitive, reminder
emails
Sales Team Mgmt.: Analytics on their Team, Who needs help? Who produces?
Salesforce Team: Easy to Administer, Clicks not code, Technical Support
Rollout and Adoption
Adobe® EchoSign® | Web Contracts 2012