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Groupware San

Date post: 05-Apr-2018
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    GENERIC BENEFITS OF GROUPWARE: Workflow improvement

    Time shifting

    Location shifting Improved communication through computer

    mediation

    Organizing, indexing, storing and finding

    information

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    Totally a complete groupware infrastructure hasthree dimensions:

    communication (pushing or pulling information

    out into an organization),

    collaboration (shared information and buildingshared understanding), and

    coordination (delegation of task, sequentialsign-offs, etc.,).

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    Much more effective for the Organizational

    Learning applications at all three levels is a browsingparadigm which supports:

    1) seeking items when you are interested, not when theyarrive in your mailbox;

    2) a history of the discussion that's easy to access (e.g. anarchive) so that people can join late or re-ignite it even

    later; and3) search, classification, and indexing so that peopleexperience a high hit rate when looking for something, evenif their target is only partially defined.

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    Organizations see the need for makingknowledge explicit so that it can be stored,indexed, shared and transferred -- so thatknowledge becomes a more tangible corporateasset.

    Point of focus should be on creatinginfrastructure that makes explicit knowledgemore usable and valuable.

    Groupware is a technology, the Learning

    Organization is an approach to organizationalchange and continuous improvement; the two aresynergistic and mutually supportive.


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