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Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

Date post: 15-Apr-2017
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By William Harris @wmharris101
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Page 1: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

By William Harris @wmharris101

Page 2: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

LET’S GO

Page 3: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

IN THEpast

YEARS

growth hacking has exploded

Page 4: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

popular among savvy internet marketers, SaaS companies, and technical product entrepreneurs

Page 5: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

fairly simple…

growth = profits

Page 6: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

Growth hacking for the big guys and little guys

!

!

!

Page 7: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

SO WHERE DO YOU START?

Page 8: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 9: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

genuine word-of-mouth recommendation = powerful and effective

Page 10: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

"# $ %

&

Product Pages Emails Advertisements About Page Homepage

How to do this?

Put reviews and testimonials on…

Page 11: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 12: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

guest post on another blog = new customers

Page 13: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

Make a list of blogs

' ( ) *

01

02 Reach out to the managers of these blogs 04 Link back to your blogs

03 Don’t make your blog post promotional

Page 14: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 15: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

handwritten thank you cards = impressed customers

%

+ ,

Dear Customer, you are great!

convince them to buy again

influence them to tell others

impress them

Page 16: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

Hire interns to manually write thank you cards

or…

Page 17: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 18: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

running A/B tests = good idea

Page 19: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

Bigger product photos vs. smaller product

photos

Include a trust badge vs. don’t include a trust

badge

Add limited supply information vs. don’t include limited supply

information-

.

/

Page 20: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 21: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

exit intent pop-ups = more customers

0 1 1 1

Page 22: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

You can also try:

Offer something

good!

Page 23: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 24: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

share purchase on social media = more traffic to website

Page 25: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

clicktotweet

or…custom built landing page

I just bought my brand new top hat from @AbeLincolnHats! Can’t wait

to get it in the mail! Get yours: [link to shop]

include a special offer and link to it in the pre-written Twitter update

2

2

Page 26: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 27: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

include a printed card in the order package = excited customers

%3%%

%

Page 28: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

Designers

Page 29: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 30: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

current customers = valuable customers

#after a customer buys send an email 10-15 days later inviting

them to buy again

4

Page 31: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

design your

email

Page 32: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 33: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

customize the look and feel of your homepage for returning visitors

5

Page 34: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

Educate yourself

THEN USE…

Page 35: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 36: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

launch a referral program that rewards customers for sending new business your way

1

1

1

1

Page 37: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

Sweet Tooth

Page 38: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 39: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

encourage customers to purchase related products

1

1

1add-ons

up-sells

cross-sells

Page 40: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

Educate yourself

THEN

Find the right tools

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Page 42: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

statements and actions from real people = incredibly powerful selling tools

testimonials on your homepage number of customers or products sold on your About Us page

live interactions from other customers as they purchase your products in real-time

" 67

How to do this?

manually add or…

Page 43: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 44: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

retargeting campaigns = incredibly powerful and effective

522

22

Page 45: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

Page 46: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 47: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

urgency statements = good buying cycle

relate to the amount of inventory remaining for

a particular product

the time left on a specific deal that you’re running

temporary free shipping

Page 48: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

ENDS SOON HURRY

ACT NOW

TIME IS RUNNING OUT

LIMITED SUPPLYDEADLINETODAY ONLY

Page 49: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 50: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

adding content upgrade offers = more sales

+

Page 51: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

short ebook01

02 checklist

03 worksheet

8'9

Find your most popular blog post, and repurpose it into a…

Then build an email drip campaign

::

::

::

::#

#

Page 52: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 53: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

take advantage of the opportunities the seasons bring to your business

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How to do this?

2;think about the types of deals and offers you can present to your audience

prepare your marketing materials

9 2

have a clear timeline for launching and managing your seasonal campaign

Page 55: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month
Page 56: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

overcome objections and make people feel safe

Page 57: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

How to do this?

Access the logos provided by the companies you use to keep your ecommerce site safe, then add them across your entire website

LOGO 1 logo 2

logo 3

Page 58: Growth Hacking for Commerce: 17 Tactics You Can Try Next Month

Get our weekly ecommerce tips http://eepurl.com/bW1-1r

Thanks for reading!


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