Growth in emerging markets by far outpaces growth in developed countries. Our companies are relying on emerging markets to deliver the growth figures that their shareholders demand. Kantar Health combines the local knowledge of its teams based in the emerging markets with that of its global experts to help you deliver the business results that our companies require. Local Knowledge Kantar Health’s legacy companies have operated in emerging markets since 1964. We now have more than 100 dedicated healthcare researchers and consultants across the emerging regions – Asia Pacific, Latin America, Central and Eastern Europe, and the Middle East and Africa. Each country is different and presents its own unique set of challenges and opportunities. Local knowledge is the key to: + Understanding the unique challenges presented by each market + Avoiding pitfalls and illuminating opportunities + Adapting existing strategies from other geographies or developing new ones + Implementing these strategies effectively Global Expertise We support your business needs in emerging markets through our global network of more than 650 scientists and commercial experts across 40+ countries… And we are also able to lean on our sister companies in the Kantar network, such as TNS. From across our global network we provide deep practice area expertise in Marketing Insights, Commercial Development, Treatment Value and Brand and Stakeholder Management to provide the business solutions and insights you need across the product lifecycle. Combining Local Knowledge with Global Expertise For more information, please email us at: [email protected]EMERGING MARKETS www.kantarhealth.com Inspired by: Consumer Health Sciences MattsonJack TNS Healthcare Ziment
Transcript
Growth in emerging markets by far outpaces growth in developed
countries. Our companies are relying on emerging markets to
deliver the growth figures that their shareholders demand.
Kantar Health combines the local knowledge of its teams based in
the emerging markets with that of its global experts to help you
deliver the business results that our companies require.
Local Knowledge
Kantar Health’s legacy companies have operated in emerging markets since
1964. We now have more than 100 dedicated healthcare researchers and
consultants across the emerging regions – Asia Pacific, Latin America, Central
and Eastern Europe, and the Middle East and Africa.
Each country is different and presents its own unique set of challenges and
opportunities. Local knowledge is the key to:
+ Understanding the unique challenges presented by each market
+ Avoiding pitfalls and illuminating opportunities
+ Adapting existing strategies from other geographies or developing
new ones
+ Implementing these strategies effectively
Global Expertise
We support your business needs in emerging markets through our global
network of more than 650 scientists and commercial experts across 40+
countries… And we are also able to lean on our sister companies in the Kantar
network, such as TNS. From across our global network we provide deep practice
area expertise in Marketing Insights, Commercial Development, Treatment Value
and Brand and Stakeholder Management to provide the business solutions and
As the world grapples with the energy requirements of the future and the associated environmental concerns
related to fossil fuels, nuclear energy is becoming increasingly viewed as a viable long-term solution. In the
current state of “nuclear renaissance”, the large-scale adoption of nuclear power is being considered throughout
the world. For this vision to become reality, a number of valid concerns have to be effectively addressed:
❍ The current commercial nuclear environment is characterized by large, complex projects that have
excessive cost and extensive completion timelines.
❍ The complexity of these projects leads to an inherent variability in schedule that has a further impact on
cost and timing.
❍ The complexity of the underlying nuclear technology requires an overly cumbersome licensing process
that can take many years to complete.
❍ The widespread deployment of commercial nuclear technology is hindered by proliferation concerns that
hinge on the limitations of the current technology and the configuration of the overall nuclear cycle.
Advanced Reactor Concepts, LLC (ARC) is a new company that addresses these challenges through the design
of an innovative Small Modular Reactor (SMR) — the ARC-100 — and the definition of a comprehensive fuel cycle
architecture that addresses the long-term energy security of customers and proliferation concerns of the rest
of the world.
The ARC-100 Reactor
❍ The ARC-100 reactor and its supporting fuel cycle provide a 21st Century solution for nuclear energydesigned to meet the growing need for electricity in developing countries, as well as the imminentglobal need for carbon-free energy. The ARC solution proposes to fully utilize the huge energy density of
nuclear fuel, which is a million times that of fossil fuel, by incorporating a distributed fleet of small, fast
reactors with a long refueling interval of 20 years. ARC-100 reactors provide localized energy services
that are supported by a small number of centralized facilities handling fuel supply and waste management
for the fleet (See Figure 1). The reactors are sized for local and/or small grids. They are standardized,
modularized, and pre-licensed for factory fabrication and rapid site assembly. Their centralized fuel cycle
infrastructure is sized for an economy of scale so that it may support a large fleet of reactors in the region
while being operated under strict international safeguards.
ARC-100: A Clean, Secure Nuclear Energy Solution for the 21st Century
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Global Marine Systems’ Victoria, British Columbia, ca-ble depot provides a comprehensive storage facility for submarine cable and accessories. This facility is located in a fully customs-controlled port, and is compliant with the ISPS security framework. The West Coast of Canada location enables Pacifi c submarine cable op-erators to reduce network repair and outage time by providing convenient access to replacement cable and other spare parts.
The Victoria depot offers a storage area of 15,000 square feet, which includes four covered cable tanks for storing submersible cable, as well as a general stor-age area. The dock-side facility was purpose-built to meet the special requirements that handling cable en-tails, including cable access openings to the quayside. High-effi ciency ship to shore and tank to tank product transfer is ensured by two purpose-built cable convey systems, and a portable cable transporter. The depot offers full shore side support, and is manned by an experienced workforce, capable of working within customers’ time frames without sacrifi cing on delivery of the high quality service that is the hallmark of Globe Marine Systems.
� 15,000 square foot of storage area � Four covered cable tanks with room to increase number of tanks to six if required � Additional storage areas available � Two purpose-built cable conveyor systems spanning the internal cable tanks � Portable cable transporter � Shore power available � Shore side support covering all areas of ship support from engineering to hotel supplies � Experienced cable handling workforce � Customs controlled port � Full ISPS controls � Purpose-built dock side facility with cable access openings to the quayside � Bonded area, free from duties
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Head Offi ceGlobal Marine Systems LimitedNew Saxon House1 Winsford WayBoreham InterchangeChelmsfordEssex CM2 5PDEnglandTel: +44 (0)1245 702000Fax: +44 (0)1245 702210
Huawei Submarine Networks5th Floor, no W3 West Section BinhaiFinance Avenue, no 51, 3rd StreetTianjin, 300457, China
US Offi cesOne Freedom Square11951 Freedom Drive13th FloorReston, Virginia 20190United StatesTel: 703-251-4479
60 State StreetSuite 700Boston, Massachusetts 02109United StatesTel: 617-878-2028
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About Global Marine Systems, Ltd.
Global Marine is a marine technology and engineering company. We specialise in the maintenance of submarine tele-com cables. We also have the capability to leverage our resources for telecom and power cable installation. We work in four distinct markets: telecoms; renewable energy; the oil and gas industry; and defence. And our track record is second to none.
Visit us online at: www.globalmarinesystems.com
Enjoy reading our news; meeting our people; sharing in the exciting things we’ve achieved; and considering our com-
Tollgrade offers real-time Smart Grid Monitoring solutionsthat allow utility customers to continuously detect key circuit parameters, and communicate mission critical data wirelesslyto a central location to provide Continuous Grid Intelligence.Tollgrade’s products bring unprecedented visibility into thequality of power delivery, and the ability to identify key eventsthat might impact reliability and efficiency. Our solutions helputilities reveal network events and accurately track systemcondition information.
The LightHouse solution is a roadmap of ubiquitous sensingand analytics software distributed across the network thatsupports multiple smart-grid applications. Investing in a flexibleand wide-ranging sensing platform such as LightHouse givesutilities a future-safe solution and one that doesn’t requirethem to buy point products for specific applications.
The LightHouse solution consists of intelligent sensors inthe field and powerful analytics software distributed in the network. Utilities can protect their investment by adding new software analytic modules through remote software updates of sensors as new Smart Grid technologies arebrought online and as the LightHouse solution discovers corresponding new events.
Real-time Smart Grid MonitoringRemote Medium Voltage (MV) Sensors are located at prede-termined locations on distribution feeders to provide real-timedistribution data and event-driven fault data. The sensors workin conjunction with the Tollgrade SMS analysis software toprovide many unique and specific tools to assist in operatingyour network. A few examples are identifying the most proba-
ble fault locations of sustained interruptions, load monitoring,and recloser counting.
The LightHouse MV sensors quickly and easily clamp directlyonto overhead conductors using a line worker’s standard hotstick. The units are inductively powered and have the ability tostore energy which maintains communications in the event ofan outage. Upon installation, LightHouse MV sensors automatically join the wireless communications network.They continuously measure current before, during, and aftersignificant events (fault current, outages, power restoration);current waveforms are stored for analysis and verification ofprotective device settings. These measurements provide necessary details to manage load balance, track recloser operations, plan maintenance activities, and enhancecapacity planning.
Key features of the MV include:■ Operating range of up to 35 KV (4 KV to 35 KV) ■ Attachment to overhead conductor using standard
hot stick ■ Storage of GIS coordinates of location. ■ Inductive coupling to MV lines for power. ■ Super Caps for energy storage and “last gasp”
communication during power failure. ■ Measurement of:
Nominal Current Surge and Fault Current Electric Field strength Wire Temperature Harmonics
Why TollgradeWith more than 20 years of experience in network assurance,Tollgrade’s solutions and experts help you improve operationalefficiency and customer satisfaction. LightHouse is a provensensing solution with several utility customers using the product, both in production and pilot stages Tollgrade operatesglobally — with U.S. offices in Pittsburgh, Pennsylvania and Pis-cataway, New Jersey and European offices in Germanyand the United Kingdom.
For more information or for a pilot proposal, call us at +1-800-878-3399, email us at [email protected],or visit www.tollgrade.com.
Availability and Ordering InformationTollgrade’s LightHouse Distribution Network Monitoring Solutions are currently available in North America and areplanned for international applications in the future.
LightHouse MV Sensor Features and Specifications
LightHouse MV Benefits & SpecificationsLightHouse MV helps you to:
■ Improve deployment team and operations staff proficiency by providing continuous knowledge exchange throughoutservice delivery.
■ Mitigate the risk of network downtime and of costs from potential rework and speed implementation and migration ofnew security solutions and technologies through time-tested design methodologies.
■ Prioritize your remediation strategy and more effectively budget by providing a detailed PCI solution implementation plan.
LightHouse MV Specifications:Line Voltage Up to 35 KV (4 KV to 35 KV)Conductor Size #6 AWG to 795 MCM (approx. 0.162 – 1.026 in. diameter)Mounting Method Fiberglass reinforced plastic (FRP) clampstick (hotstick)Case Dimensions (HxWxL) 114 x 108 x 279 mm (4.5 x 4.25 x 11 in.)Weight 2.5 Kg (5.5 lbs.)Operating Temperature –40° C to +60° C (-40° F to +140° F)Storage Temperature -40°C to 85°C (-40°F to 185°F)Power Powered Inductively upon installation and securing with clampEnergy Storage Maintenance Free super capacitors (no battery)
16 hours of operation with outage detection (with 6 amps line current)Visual Indication Single red LED for indicating faults, communication and diagnostic status Current Ranges Operating: 9 to 600 RMS amp
Fault: Up to 17 kA w/waveform captureMeasurement: 0 to 600 RMS amp
Casing UV, rain and wind restraint
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LightHouse®
Offers ContinuousGrid Intelligence™
Tollgrade offers real-time Smart Grid Monitoring solutionsthat allow utility customers to continuously detect key circuit parameters, and communicate mission critical data wirelesslyto a central location to provide Continuous Grid Intelligence.Tollgrade’s products bring unprecedented visibility into thequality of power delivery, and the ability to identify key eventsthat might impact reliability and efficiency. Our solutions helputilities reveal network events and accurately track systemcondition information.
The LightHouse solution consists of intelligent sensors in thefield and powerful analytics software distributed in the network.Utilities can protect their investment by adding new softwareanalytic modules through remote software updates of sensors asnew Smart Grid technologies are brought online and as theLightHouse solution discovers corresponding new events.
LightHouse SMS Analytics Platform Fea-tures and Specifications
End-to-End Smart Grid AnalyticsThe LightHouse SMS (Sensor Management Software) is apowerful software suite that collects and archives detailed information on electrical loads, momentary and sustained outage events, and accurately identifies fault locations fromTollgrade’s LightHouse MV (Medium Voltage) Sensors. The sys-tem collects circuit load measurements that enable efficiencyimprovements through load balancing. Accurate reclosercounts and outage records are used to improve planning ofhardware maintenance as well as vegetation managementprojects. Deployment of the Lighthouse SMS can lead to im-proved SAIFI by identifying and warning of potential issues be-fore they affect service Interruption.
The Lighthouse SMS provides intelligence and remote communications that cannot be provided by traditional faultedcircuit indicators. Current measurements immediately before,during, and after a fault event are recorded and analyzed usingTollgrade’s field tested algorithms to accurately classify theevent, locate its position, and provide a field dispatch recommendation. The outage notification and fault locationfeatures reduce patrol time, enabling earlier repair, which reduces outage duration and improves SAIDI.
Real-time Fault Detection, Location,and Outage NotificationLighthouse SMS captures and records fault current events, including pre- and post-event data, and locates faults to a resolution of one sensor span. This facilitates rapid dispatchof repair crews to the correct location, improving circuit andsystem SAIDI by reducing patrol time. Advanced analysis offault waveforms and propagation sequencing provide accurateclassification of events and minimize “false-positive” event reporting, such as from capacitor bank switching.
Continuous Three-Phase Load MonitoringLightHouse SMS provides real-time load measurements, which facilitates switching for service restoration and temporary overload relief. Archived load data aids short andlong-term decisions on load balance, overload relief, and capacity upgrades.
Recloser Operation TrackingThe LightHouse SMS recloser management feature providesreal-time information on circuit status. Enhanced reclosertracking via the SMS database gives maintenance personnelrecloser counts without having to dispatch personnel toview counters in the field, and guarantees that preventative maintenance is scheduled appropriately to increase reliabilityfor customers. Recloser activation sequencing provides timingand current data for verifying correct operation and coordination of reclosers and other protective devices.
Vegetation ManagementLighthouse records momentary outage events, rolled up tothe circuit level, providing valuable input for planning of Vegetation Management (VM) projects. Review of circuit-level momentary outage data before and after completion of VMprojects allows for assessment of the effectiveness andan audit of contractors’ work.
Distribution System event notification:LightHouse SMS helps in detecting distribution events such ascapacitor bank switching, voltage sags, fuse blowouts, insulator melt downs etc from waveform-based analytics. This
would improve dispatch in having more accurate informationabout the outage so the right crew with theright equipment can be sent to the right location.
Why TollgradeWith more than 20 years of experience in network assurance,Tollgrade’s solutions and experts help you improve operationalefficiency and customer satisfaction. LightHouse is a provensensing solution with several utility customers using the product, both in production and pilot stages Tollgrade operatesglobally — with U.S. offices in Pittsburgh, Pennsylvania andPiscataway, New Jersey and European offices in Germany andthe United Kingdom.
For more information or for a pilot proposal, call us at +1-800-878-3399, email us at [email protected] visit www.tollgrade.com.
Availability and Ordering InformationTollgrade’s LightHouse Distribution Network Monitoring Solutions are currently available in North America and areplanned for international applications in the future.
LightHouse SMS Analytics Software Features and Specifications
LightHouse SMS Software Benefits & Specifications■ Real-time Fault Detection, Location, and Outage Notification■ Continuous Three Phase Monitoring (15 min. load data)■ Recloser operation tracking■ User configurable power quality monitoring filters
Minimization of False Positives ■ Inrush current■ Voltage sag■ Momentary#6 AWG to 795 MCM (approx. 0.162 – 1.026 in. diameter)
Outage Reporting ■ RMS fault current■ Event report through email
Outage Visualization ■ Google maps for: Sensor and fault status Fault location
■ Easy GPS co-ordinates based GUI for adding Substation, Feeder and other IEDvisualization
■ Recloser managementManagement ■ Capable of managing 10,000 MV units
■ Automatic, easy firmware upgrades■ Easy, large scale configuration through templates
Configurability ■ User configurability for RMS current Di, Dt values Wait times
Security ■ Standards based secure communication with sensors and aggregators■ User levels for read and write access
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Corporate Overview
Rivulet Communications offers a complete product suite that enables medical, government and carrier customers
to flawlessly transport high bandwidth, mission critical and real-time applications over existing IP networks. With Rivu-let products, organizations can realize the economic benefits of IP-based convergence without compromising application quality or network utilization. Rivulet supports applications, including IPTV, VoIP, video, and TDM (circuit emulation), in their native modes while guaranteeing a Quality of Service (QoS) equivalent to traditional TDM networks.
Delivering high-definition medical video transport and storage over your existing IP networksA major trend in modern healthcare is the growth of video, which is becoming an important part of improved patient care as well as doctor training and collabo-ration. Rivulet’s solutions are being used today to transport, archive and access high-definition medical video throughout the hospital campus over the existing IP infrastructure. The video quality delivered by Rivulet’s solution is superior to traditional IP video or analog solutions and can be accessed anywhere that a computer can be connected to the network. You get real-time, high-definition medical video anytime, anywhere.
Rivulet’s medical archive system stores high-definition medical video that can be viewed on-demand over the network, and edited frame-by-frame, unlike highly compressed systems. You get high-definition medical video storage that is com-patible with third party storage solutions and can also be used to create high-definition video for medical seminars.
Through its unique
combination of breakthrough
technology, strong leadership
and partners, and a proven
ability to bring high-value
solutions to its customers,
Rivulet Communications
enhances solution value
for current and
future customers.
High-performance for
Mission-Critical, Time-Sensitive
Traffic over yourexisting IP network
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Corporate Overview
Real-time applications to achieve mission success.In government and carrier applications, Rivulet’s solutions are used to perfectly transport VoIP, IPTV, TDM (Circuit Emula-tion), video and satellite communications over the existing IP network. Through the use of the Rivulet solution these payloads can be transported without the impairments typical of IP networks. As a result our customers can confi-dently achieve network convergence and increase network utilization, while reducing the cap-ex and op-ex associ-ated with continually over-provisioning and re-engineering the network.
Unique patented technology fill-ing real-time needsRivulet’s patented technology dramati-cally improves the quality, reliability and performance of applications that run over IP networks.
Demanding applications such as Medical Video, Circuit Emulation and Video Con-ferencing require the highest possible quality and lowest latency. Unfortunately, IP networks by their nature may suffer from impairments that negatively impact the quality of the application, includ-ing delay, jitter and packet loss. Existing QoS schemes may optimize one of these impairments at the cost of another.
Rivulet’s Dynamic Synchronization Technology™ (DST) can virtually elimi-nate all of these impairments simultane-ously while enabling link utilization to increase to more than 90 percent. The secret sauce of DST lies in its ability to manage IP flows as they traverse the net-work so that they never compete for the same network resources and, therefore, cannot impact each other. DST improves the priority-queuing capability available in existing routers and switches by enabling the network with “timing awareness.”
Once the network is timing-aware, each flow can be synchronously placed on the
network in such a way that there are no conflicts for switch and router resources. DST can be deployed in software or hard-ware endpoints that manage critical appli-cation flows in the time domain. As each flow is established, DST automatically discovers an open “time slot” through the network and reserves that slot, thereby eliminating any contention.
The benefits of DST are:Minimization of jitter and delay❏❏
Elimination of packet loss❏❏
Ability to increase network utilization to ❏❏
over 90%Improved performance of best effort ❏❏
trafficLower application latency on low band-❏❏
width links
DST was designed from the beginning to scale to the largest of networks. Scaling of DST is accomplished by distributing the discovery and placement of flows in the endpoint systems, rather than in a central-ized flow manager. In addition, the Rivulet Global Manager monitors the endpoints, and enables user friendly endpoint man-agement and seamless integration into third party management systems through an API.
Rivulet’s technology revolutionizes IP networking. Through the implementation of DST, IP networks can operate with TDM characteristics. As a result, DST enables critical applications to run over IP networks with improved quality, reliability and performance
Currently, Rivulet has five applications utilizing its core technology under active review by the U.S. Patent Office, with several more applications nearing patent application status. The technology has been successfully tested and validated by industry leaders, including Cisco Systems and Verizon Networks. In addition, the tech-nology has been proven in the demand-ing environments of world-renowned healthcare institutions, including Memorial
Sloan-Kettering Cancer Center and New York University Medical Center.
Rivulet’s technology and scalable solu-tions are best suited for:
High-definition video for medical, sur-❏❏
gical and teaching useMission-critical voice and video trans-❏❏
port for military communications assur-anceConvergence of voice (VoIP), TDM ❏❏
(Circuit Emulation), data, and video on a single IP networkMigration of end-user applications ❏❏
from legacy networks (TDM, ATM) onto flexible, efficient IP networksVideo-conferencing and tele-presence❏❏
High-definition medical video distribu-❏❏
tion and storage
Leading edge partnersRivulet has established key partnerships with leading vendors in the government, medical, and telecom sectors to better address the specific needs of customers and our target markets, and the company continues to seek new partnerships that meet customer needs.
Founded in September 2003 in Ports-mouth, New Hampshire, Rivulet is a privately held firm. In October 2007, the company made the decision to move its headquarters to Herndon, Virginia, in the Dulles Technology Corridor, where it would be in close proximity to key target market segments, including the federal government. The company has strong backing from an investment group that includes Menlo Ventures, ATA Ventures, and Performance Equity Management.
Through its broad product portfolio, break-through technology, strong leadership and partners Rivulet Communications is deliv-ering network convergence solutions for its customers. For more information, go to www.rivulet.com.
Research and Development/ Customer Service75 Rochester Avenue Portsmouth, NH 03801-2852 Office: 603.570.4200 Sales: 603.570.4255
Headquarters:12950 Worldgate Drive, Suite 100Herndon, VA 20710-6005Office: 703.439.1230Fax: 703.439.1298 Email: [email protected]
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IES-500
The IES-500 system is part of Rivulet’s family of IP endpoint systems that can be combined to provide complete solutions for real-time appli-
cation service delivery. These solutions provide superior quality delivery for a variety of real-time service applications riding over IP, including per-fect high-definition medical video delivery for hospitals; high-definition, real-time video for surveillance networks; and migration of highly sensitive encrypted circuit traffic to IP for secure applications.
IES-500
Guaranteed Real-Time Application
AssuranceVersatile and Scalable
Rivulet’s products are based on a highly scal-able and flexible endpoint system design architecture combined with patented Rivu-let technology. The result is a system that enables economical scaling of traffic appli-cations at the edge of the network. Using Rivulet’s Dynamic Synchronization Tech-nology™ (DST), all application flows are given a guaranteed, time-synchronized path through the IP network. Furthermore, DST is activated at the endpoints and works seam-lessly over installed routers and switches with no modifications to the embedded IP network equipment infrastructure, except for setting priority queuing if it is not already in use.
Rivulet DST assures guaranteed TDM-like performance across your existing IP network to deliver real-time traffic with zero packet loss, low latency, and bounded jitter. Unlike other Quality of Service (QoS) approaches, Rivulet DST guarantees timely, error-free delivery of multiple simultaneous data flows—even when your network is heavily congested.
Conventional IP loading practices caution against allocating more than 30 percent of network capacity for real-time services. When these services approach that limit, the solution is typically to throw more band-width at the problem, a costly and wasteful exercise. Rivulet addresses the issue at the application source and avoids any chance of other data traffic interfering with real-time traffic, allowing more than 90 percent utiliza-tion of IP network resources.
Solutions for Any Real-Time ApplicationThe IES-500 is Rivulet’s most versatile and scalable endpoint system. It provides up to 20 ports to support a wide range of application requirements and media interfaces. Each port can be independently equipped to match any initial or future growth requirements. The IES family is fully interoperable to enable mixed IES-150/IES-500 network configurations.
High-definition video support is enabled via the use of a JPEG-2000 codec for both standard and high-definition video formats. A wide variety of video interfaces allows
ApplicationsHigh-definition medical video ❏❏networkingVoice, video and data convergence ❏❏over IPMilitary circuit to IP migration❏❏Video surveillance networks❏❏Studio-grade video distribution❏❏Wireline and wireless provider circuit ❏❏backhaul
FeaturesFlawless real-time application delivery ❏❏over IP networksHighly scalable endpoint technology ❏❏that works over existing IP routers/switches Variety of traffic interfaces for high-❏❏definition medical video, TDM, and serial data applicationsSimplified end-to-end flow set-up and ❏❏management
BenefitsSignificantly improves user application ❏❏performance for video, voice, and circuit-based services Confidently migrates real-time circuit ❏❏and video applications to IPLeverages the installed LAN and IP ❏❏network for widespread, economical application deliveryIncreases network utilization for real-❏❏time services
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Research and Development/ Customer Service75 Rochester AvenuePortsmouth, NH 03801-3852Office: 603.570.4200Support: 866.RIVULET (748.8538)
Headquarters:12950 Worldgate Drive, Suite 100Herndon, VA 20170-6005Office: 703.439.1230Fax: 703.439.1298
IES-500
DS-IES500-06-0908
connection to a range of video cameras and monitors used in hospital and other industrial networks. The software-configurable circuit-based interfaces include T1/E1 support as well as serial data interfaces in a variety of formats, such as RS-530 with data rate sup-port up to 15 Mbps. The zero packet loss and low latency performance of Rivulet’s tech-nology makes it an ideal solution for support-ing encryption devices and satellite transport typically used in military applications.
The IES-500 packetizes the video or circuit application traffic into flows for transport over the IP network. It communicates with other endpoint systems in a Rivulet network.
Simplified, Highly-Secure Management The IES-500 system can be managed with an easy-to-use Command Line Interface (CLI) or a remote GUI-based management system. Application flows can be instantly set up between any endpoints in the net-work. The system will automatically and dynamically find a high-priority path clear through the IP network to the destination endpoint and lock in the application flow for immediate service connection.
The Rivulet Global Manager (RGM) provides a simple Java-based graphical user interface to support a highly scalable network of IES sys-tems. The RGM has a flexible, open design for future application module development.
A built-in Application Program Interface (API) provides additional versatility for custom integration of third-party applications and ele-ments, such as touch panel control consoles. If an IP network failure occurs, the RGM automatically re-establishes all flows upon restoration of the network.
Access to the Rivulet IES endpoint systems and the management system can be con-trolled via its high-security features, includ-ing encrypted protocols, password-based authentication, SSH, and SNMPv3 commu-nication protocols. The security features are also designed to meet FIPS140-2 compliance for US Military network applications.
Technical SpecificationsThe IES-500 is built on a compact PCI mid-plane bus with two discrete segments. The chassis supports up to 10 peripheral slots that can be equipped with any combination of ser-vice port cards, two communications control modules, two network clock units, an alarm/ fan unit, and two power supplies. When using the dual-port modules, the system can sup-port up to 20 physical interfaces.
Interfaces
VideoSD Video ❏❏
NTSC, 720x480 resolution❏❏S-Video, 3.5 mm audio connec-❏❏torsDV-25 codec at 30 Mbps❏❏
HD Video (planned)❏❏720p, 1280x720 resolution❏❏HD-SDI and DVI video, 3.5 mm ❏❏audio connectorsJPEG 2000 codec at 30 Mbps ❏❏
T1, 1.544 MbpsDual-port, each independently con-❏❏figurableRJ-48 or wire-wrap connection❏❏
Serial Data, 75 bps up to 15 Mbps Dual-port, independently configurable❏❏Configurable data rates: 75, 150, 300, ❏❏600, 1200, 2400, 4800, 9600, 19,200, 38,400 bps, Nx56/64 Kbps up to 15 MbpsSynchronous or asynchronous data ❏❏supportRS-530 (EIA-530) connection❏❏
Ethernet, 10/100/1000 Mbps10/100/1000 BASE-T ❏❏Manual or auto-negotiation for speed ❏❏and duplex operation
Protocols
IPIPv4 (IPv6-upgradeable)❏❏IP TOS / DiffServ❏❏DHCP❏❏
ManagementSNMPv1, v2c, v3❏❏SSH❏❏AES, 3DES Encryption (FIPS 140-2 ❏❏Compliant)XML-based API for 3❏❏ rd party app sup-port
Chassis
14 in (35.56 cm) D x 19 in (48.26 cm) W x ❏❏5 RMU (8.75”/22.23 cm) H
Approx. 30 lb. (13.7 kg) without cards; ❏❏approx. 50 lb. ( 22.7 kg) fully populated
Electrical
AC Input: 90 to 265 VAC, 47-63 Hz.❏❏DC Input: -36 to -72 VDC❏❏Output Power: 325 Watts (Max.)❏❏
Temperature
32° to 122° F (0° to 50° C)❏❏
Thermal Output
Up to 1,366 BTU/hour at maximum ❏❏configuration
Altitude
-50 – 10,000 feet (-16–3,048 meters)❏❏
Humidity
5% to 95% non-condensing❏❏
Compliance
The IES-500 has received these certifica-tions:
EMI: FCC Part15, Class A (U.S.A.),❏❏CSA C222.2 #225❏❏
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Rivulet Global Manager
The Rivulet Global Manager (RGM) simplifies network management by providing administrators a representation of their entire Rivulet network.
This global view makes it easier to plan management activities across the network, decreasing the time spent performing repetitive tasks.
BenefitsManage individual services or ports from ❏❏any client PC / terminalFast, simplified set-up and provisioning of ❏❏endpoints and servicesSingle point of monitoring for entire ❏❏service network with support for external management system reportingUser-friendly GUI❏❏Customizable features such as service ❏❏pooling
ApplicationsManagement of real-time application flows in a Rivulet network:
Live and stored video delivery in a ❏❏hospital or surveillance networkSetting up circuit-based transport across ❏❏an IP networkUsage in a high-security environment, ❏❏such as US Military networks
FeaturesSophisticated GUI for point-and-click ❏❏provisioningSecure access via strong user ❏❏authentication and encrypted log-onsAlarm and status reporting to user ❏❏interface and via SNMPOpen API for integration into 3rd party ❏❏platformsDual redundant power supply and hard ❏❏drives
Fast, simplified set-up and
provisioning of Endpoints and Services
The RGM displays a summary view of active flows between all Rivulet devices. An administrator can then focus on both live and inactive connections between any subset of systems. Lower level views show services and operating status at a single endpoint system level. The deepest level of granular-ity provides access to a single service flow, and even an individual port’s unique settings. Extensive viewing and sorting capabilities help administrators find and monitor the most critical services, even as the definition of “most critical” changes from one moment to the next.
The RGM scales from small to very large installations. An operator can start with an economical solution for a small network configuration and expand the system to sup-port a larger network configuration simply by upgrading the license software.
Point-and-Click Administration for Appli-cation FlowsThe RGM makes it easy to create, control, and monitor application flows in a Rivulet network. The versatile client-server architec-ture includes a server-grade Linux platform with a sophisticated Graphical User Interface (GUI). The RGM client allows control of the RGM server from ordinary PCs. Commands entered via the GUI interface are received,
logged, and delivered to the appropriate end-point by the RGM. This client-server architec-ture allows local and remote administration from any connected PC.
The intuitive user interface of the RGM Cli-ent makes it easy to manage large networks from a single control panel. Functions include the ability to provision, connect and discon-nect services, monitor service performance, interface with billing systems, and diagnose faults. An open API also allows integration of RGM functionality into third-party vendor platforms. Whether the primary manage-ment interface is the RGM client or a third-party program, RGM greatly simplifies the administration of real-time network services.
Administration that’s flexible and secureThe RGM combines high security features with flexible administration capabilities to manage the network and its users for authorized access to specific endpoints or functional areas. User access is established through the assignment of unique user IDs and passwords that are stored in encrypted form. Different levels of access can also be assigned to create functional categories for users – e.g. monitor network activity vs. set- up/tear-down services. Management protocols and SNMP communication are also
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w w w. r i v u l e t . c o m
Research and Development/ Customer Service75 Rochester AvenuePortsmouth, NH 03801-3852Office: 603.570.4200Support: 866.RIVULET (748.8538)
Headquarters:12950 Worldgate Drive, Suite 100Herndon, VA 20170-6005Office: 703.439.1230Fax: 703.439.1298
Rivulet Global Manager
DS-RGM-04-0308
encrypted, using techniques that meet FIPS 140-2 specifications for Federal Government applications.
Multiple RGM Clients can be active on one work station at the same time. This allows administrators to manage several groups of endpoint systems, whether they’re in the same routing environment or in separate network domains. Multiple RGM Clients can also be active at different locations simulta-neously.
Automated, convenient, & customizableThe RGM enables administrators to group individual ports into pools, enabling the con-trol of multiple systems and connections as a single, discrete unit. All service parameters can be saved, allowing that same connection to be activated again in the future, or taken
offline, on-demand. Multiple connections hosted by separate endpoint systems can then be activated or deactivated easily. Port pooling grants separate systems access to shared resources in an organized fashion.
The API gives third-party developers the option of programming their management platforms to communicate directly with RGM. The API can be integrated with touch panel controllers, video control surfaces, and PC-based applications, allowing third party interfaces to set up, monitor, and take down services through a central RGM system. All operating information about equipment and services is stored in a non-proprietary SQL database located on the server.
Main RGM GUI WindowsThe RGM performs four general tasks to manage your Rivulet network:
Communicate with Rivulet endpoints❏❏Record all information about regis-❏❏tered Rivulet devices, active and inac-tive services, their capabilities, and current statusSet up , manage and monitor new flows, ❏❏tear down flows, and pool ports of the same type together to manage as a single entityManage the exchange of information and ❏❏commands between Rivulet endpoints, the RGM Server platform, the RGM Cli-ent, and third party management applica-tions interfacing with RGM via the open API
Up to 1176 BTU/hour (max.)❏❏607 BTU/hour (nominal)❏❏
Temperature
50° to 95° F (10° to 35° C)❏❏
Altitude
-50–10,000 ft. (-16–3,048 m.)❏❏
Humidity
20% to 80% non-condensing❏❏
Compliance
EMI: FCC Part15, Class A (USA)❏❏Safety: UL/CSA 60950-1/ EN 60950-1❏❏
LAN Interface
Gigabit Ethernet port❏❏
Requirements for PCs running the RGM Client:
Windows XP or Linux❏❏Ethernet network interface connection of ❏❏10/100 or greater speedSupport for Java Runtime Environment ❏❏Version 6 Update 2
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Service Should Be Easy—and ReliableCustomers expect reliability—not excuses.
At Ocular Networks, we demand nothing less
from ourselves. That’s why Excellence is the
keystone of our Products and Services.
Just as our Optical Service Exchange™
(OSX™) products can spin raw bandwidth
into the gold of profitable, high-volume
services, our MetroCareSM
Family of Support Services can deliver
unparalleled reliability and support to your
customers—seamlessly and powerfully.
Like the philosophy that guides our
powerful single-switch architecture, the
MetroCare approach is
simplicity itself—for you! At Ocular
Networks, we sweat the details so you don’t
have to. And as with our products, the
results are freedom and flexibility:
freedom in making our best freely
available, and flexibility in how you get it.
Ocular Networks: the best technical staff
and the smoothest, most powerful web site
around. Plus, the best turn-around in the
business in getting you real answers. Fast.
Easy, Flexible Access to Our Best—Your Way
Through our web gateway, we offer easy, unfettered access to our
“intellectual capital.” If you prefer the human touch, support engineers are
just a phone call away.
And that’s the beauty of MetroCare. With a variety of easy and
economical solutions, we work with you to ensure that your networks are
always available. And always competitive as application and service
requirements expand or change. In all, four distinct service program
portfolios are available:
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■ Education and Training: Training andhands-on workshops—we have a coursefor every Ocular product. And every budget.
■ eServices: This is our Online-Hot-line forstatus, history, and tracking. Plus,documentation (including technical how-topapers) and software downloads. All just afew clicks away.
■ Product Support: With engineeringsupport and on-site network assistance, wehave everything you need to boost your in-house expertise.
■ Business Services: From pre-salessupport to consultations to professionalservices, we have top-notch consultants—professionals who can help you firm upyour network plans or business case.
Education and Training: Optimize YourOperations—and Your ROI.Superior learning at an affordable price is theobjective of Education and Training. Bottomline: we have everything your engineers need toinstall, commission, and maintain each Ocularproduct at peak performance. All in a way thatmaximizes critical operations resources. Andrevs up your ROI.
We keep classes small so instructors can tailor
their lessons to the needs of the individual.
With an emphasis on hands-on experience,
students maximize their exposure to the
equipment. The result: they can discover the
true power and flexibility of Ocular’s solutions.
e-Services: Round-the-clock customersupport, 24 x 7 x 365. Ocular recognizes the powerful advantages ofonline customer support. That’s why oureServices portfolio offers a full range of value-added, electronic support. Problemmanagement, informational databases, FAQs,documentation, and software downloads: these
are but a few of the features available online, 24 x 7 x 365. Here’s a quick look at each:
■ Online-Hot-line: Access to our internalproblem management system allows you touse our own information systems to opennew cases or check the status of a pendingcase. Not only are you able to offer com-ments, but our web-based system deliversbetter accuracy in problem reporting. How?By having all interactions in one repositoryso that all the parties involved can engage incollaborative problem-solving. Review yourhistory. Create reports. With our Online-Hot-line, you’re on the fast track to better manageyour network problems—and your business.
■ InfoWarehouse: Information is power.Peruse technical libraries. Update yourtechnical knowledge, problem solve, or just get to know your equipment. With InfoWarehouse you can do it all—on your time.
■ Software Services: Subscribe to oursoftware update or software upgrade agree-ments. When you do, download mainte-nance updates and feature software releasesat your convenience. It’s fast, and it’s easy.
Product Support. What you need. Whenyou need it—fast.Ocular’s MetroCareProduct Supportportfolio offers the core support options neededto compliment your in-house technical expertise.Implementation services. Parts replacement. On-site repair. Network lifecycle services—these arejust a few of the ways we help you protect yourinvestment. Above all, Ocular’s preferred pricinggives you the power of choice, allowing you tocontrol costs with reliable, affordable support
services. All while maintaining your network atpeak performance.
Business Services. Make your case.Meet your business goals.We offer first-class consulting support, too.Whether it’s pre-sales support, developing abusiness plan, or helping you introduce newservices to your customers, Ocular’sprofessional consultation services can help youmeet key business goals. We also offer acomplete suite of services, including networkdesign seminars, consultation services, andcomplete business solutions.
Ocular’s MetroCareFamily of Support Services:Customized to fit your needs
Today’s business customers want what theywant and no more. Above all, they expect high-quality services around the clock—no excuses.
That’s why we customize Ocular’sMetroCare Family of SupportServices Portfolios to meet your specific needs.Whatever the need—the business and life cyclerequirements of particular market sectors, or theneeds of particular targeted customers—wecreate a plan especially for you.
The MetroCare Family of SupportServices. Supporting you so you can bettersupport your customers.
Phoenix Marketing International is one of thefastest growing market research companies inthe US. Over the past ten years Phoenix hasinvested in building ListOp, our patent pendingmulti-dimensional modeling process. Thisprocess transforms strategic research insightsinto advanced analytic models. The models arethen used to score your customer or prospect listturning your strategy into marketplace tactics.
The ListOP process starts with the design of theresearch methodology and survey. Our designsincorporate current behavior, intended behaviorand drivers of these behaviors. Our unique com-bination of industry expertise and response mar-keting expertise allows us to collect insightfulresearch information that can be transformedinto tactical solutions.
The survey information is then combined withdata from our third party partners and, whenapplicable, your CRM data. Our advanced multi-dimensional iterative modeling process deliversa powerful actionable model.
Phoenix delivers tactical insightsinto customers and prospect:
Phoenix ListOp solution supports:■ Prospect Acquisition ■ Customer Cross Sell■ Market Size and Forecasting■ Product/Service Ownership and Usage■ Propensity to Purchase■ Behavioral Segmentation■ Altitudinal Segmentation■ Attrition and Defection Programs■ New Product Targeting and Pricing
Accelerate Performancethrough the FUSION ofROI-Growing Marketplace Tactics
he centerpiece of the Phoenix Response Marketing Practice is ListOpsm, apatent-pending Phoenix Marketing International process that integratesmarket research data, customer and prospect data, and market insightsinto actionable record level models. Phoenix clients have experiencedsignificant lift rates on customer acquisition, cross-sell and retentionefforts, as well as developed ROI increasing customer segments, utilizingthe Phoenix targeting optimization process.
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www.phoenixmi.com
336 Windy Run DriveDoylestown PA 18901Phone: 215.230.7878
Optimizer Overlays
Annually Phoenix conducts hundreds of thousandshousehold surveys to measure attitudes and behavior inInvestment Services, Credit Card, Retail Banking,Affluent, Automotive, Travel and Leisure, Healthcare,Media and Technology markets. All of this data is avail-able to pass through our ListOp modeling process toproduce proprietary scores. These quick, powerful andcost effective models are then overlaid onto your CRMand prospect solution. Let the power of our industrydata and experts accelerate your business.
Real Data = Real Results
For the past ten years, ListOp has supported our clients’efforts in prospect targeting, customer cross sell, segmen-tation, and market analytics. Real examples of past ListOpperformance include:
■ Cash Management Account Cross-Sell ModelLift = 291% over live sales rep control group 76% of target hit with 30% of population targeted
■ Credit Card Fee-Based Product Cross-Sell ModelLift = 213% over live mailing control group57% of target hit with 35% of population targeted
■ Auto Insurance Cross-Sell ModelLift = 174% over live mailing control group58% of target hit with 35% of population targeted
■ Business Credit Card Attrition ModelLift = 233% over live mailing control group59% of target hit with 30% of population targeted
Accelerated performancethrough researchThrough our syndicated and custom research services,the Phoenix Response Marketing Practice assists clients inturning insights into tactical go-to-market solutions.
The Phoenix Response Marketing Practice is a divisionof Phoenix Marketing International, one of the fastestgrowing marketing services firms in the United Statesand partner to many of the largest companies in thefinancial services, consumer package goods, automo-tive, and travel and leisure industries worldwide.Phoenix also offers advanced advertising and brandmeasurement along with direct marketing expertise.Phoenix has offices throughout the US.
Phoenix offers a unique combination of industry expert-ise, methods and consulting services, combining pri-mary and syndicated marketing research expertise withdatabase analytics and modeling proficiency. Applyingthis information assists clients in improving the profitdynamics of their business.
s your website having a positive impact on your brand? Is it driving yourbrand objectives? Benchmarking your site performance is important fordemonstrating its value and determining its role in your brand marketing.
IThe Web Value Index is a tool that provides anobjective measure of your website’s effective-ness. The index, along with measures such as vis-itor profiles, likelihood to recommend, and post-visit intentions, provides an actionable systemthat enables you to measure the return on invest-ment that you derive from on-line marketingstrategies. We offer our clients the country’slargest normative database used to measure cus-tomer experience at pharmaceutical websites.
Benchmark your website’seffectiveness
Providing you with clear direction for potentialimprovements, the Web Value Index, clearlyshows which sites are meeting goals and expec-tations and which ones are falling short on per-formance. In addition, the index indicates who isusing the site, how they are using it and whatthey intend to do as a direct result of their sitevisit. These findings can help you identify theimpact your website has on consumers andbenchmark your website’s effectiveness againstyour competitors.
The Web Value Index is based on a standardizedquestionnaire, which is implemented by inter-cepting visitors using an image placed on theclient’s website. When your customer visits thewebsite, they have the opportunity to completethe questionnaire providing a continuous, objec-
tive measure of value. Value scores show howwell the site serves customers’ needs, a primeindicator of the site’s ability to acquire, convert,and retain customers by successfully executingon content, navigation, speed, and ease of use.This provides an actionable record of areaswhose improvement would lead to a greaterreturn. You will also gain insight into post-sitebehavioral intentions.
Superior client responsiveness,creativity and flexibility.
Phoenix Healthcare offers clients qualitative,quantitative and continuous research. We inte-grate discovery, quantification and customermonitoring to guide clients in better managingand influencing healthcare decisions amongphysicians, payors, and patients. By understand-ing the dynamics of the healthcare-decision envi-ronment, our services span the needs of ourclients from clinical discovery through launch, tocompliance, and to generic competition. We arebest known for our creative problem solving andcustomer value; this is evident by our strongrepeat-client business record.
We are pioneers in marketing research about theInternet. Our solutions deliver a unique approachthat establishes how physicians, payors andpatients influence each other and market per-formance. Phoenix Healthcare then works with
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www.phoenixmi.com
2222 East Hwy. 54, Suite 300Durham, NC 27713Phone: 919.544.5448
HealthcarePractice
clients to determine the most beneficial and cost-effective methods to increase the value delivery oftheir products. Our communication and brand ana-lytics practice and our multicultural research divisionhelp round out our product offerings to help youwith all your pressing business issues.
Phoenix Healthcare is a preferred vendor for many ofthe leading pharmaceutical companies.
Accelerated performancethrough research.
Phoenix Healthcare is a division of PhoenixMarketing International, one of the fastest growingmarketing services firms in the United States andpartner to many of the largest companies in thefinancial services, consumer package goods, auto-motive, and travel and leisure industries worldwide.
Phoenix also offers advanced advertising and brandmeasurement along with direct marketing expertise.Phoenix has offices in Rhinebeck (NY), Somerset(NJ), Detroit, Boston, Salisbury (MD), Chicago, LosAngeles, Tampa and Miami. In January 2007,Phoenix acquired JZM, a full-service healthcare mar-ket research company, now known as PhoenixHealthcare Practice, to serve as the foundation of itsnew healthcare practice.
Phoenix offers a unique combination of industryexpertise, methods and consulting services, combin-ing primary and syndicated marketing researchexpertise with database analytics and modeling pro-ficiency. Applying this information assists clients inimproving the profit dynamics of their business.
Comforting Site 133Trustworthy brand information 126Visually appealing 119Trust site with personal data 115Quality of brand information 115Right amount of condition info 115Well-organized text 114Quality of condition information 113Effective site navigation 113Links go where expected 112Interesting information 110Site relates well to visitors 109Right amount of brand info 108Helpful home page 107Many ways to get information 107Consistent presentation 107Able to find specific info 107Balanced text/graphics 106Understandable medical info 105Clearly written 103Provides complete info 102
Quality – Content 117
Quality – Form 122
Usability – Speed 111
Usability – Ease 109
Dimension Drivers Value Dimensions Web Value Index
Web Value Tree
Our clients take direct action on the 21 Dimension Drivers, which can be organized into four Value Dimensions. This tree shows thewebsite delivers above average value across the board, including the overall VVI measure of 118.
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www.phoenixmi.com
Communications andBrand Analytics Practice
This product is designed to overcome thedeficiencies of your current ad and brandtrackers: the linkage between creative drivers,media spending, ad recall and persuasionand response.
Phoenix is the only company in the marketplacewhich has built advertising databases and predic-tive models and ad scores which takes all of theseelements into account
All of our studies support threestrategic initiatives
■ Understanding of your advertising andbrand’s performance in the marketplace
■ Improving your ROMI: what your marketingis delivering in both short-term sales andlong-term brand value
■ Making the best and most efficient use ofyour marketing dollars
Benefits to clients are numerous
■ Turnkey solution
■ Cost effective
■ Customize monthly reports
■ Trend analysis
■ Creative AdPi scores that accurately pre-dicts in-market advertising performance
■ In-Market AdPi scores that accurately pre-dict response and ROI
■ Relevant norms
■ “Real Time” competitive intelligence
■ Rich historical database with 2+ years of adobservations
Survey content and sample design
The survey consists of three sections:
■ Brand leading indicators for all brands inthe category
■ Advertising recall, response and ratings
■ Actions taken as a direct result of theadvertising
The Phoenix AdPerformance Index (AdPi)Audit for BankingRevolutionizing the way ad and brand tracking is done
rom the leader in state-of-the-art research among Banking Customers,the Communications and Brand Analytics (CBA) Practice of PhoenixMarketing International is pleased to announce the only category audit inthe marketplace on Retail Banking that combines ad tracking, brandtracking and copy testing all into one study.
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5 Commonwealth Road, Suite 1BNatick, MA 01760Phone: 508.647.0151
Communications andBrand Analytics Practice
The sample design is as follows:
■ Monthly online study of RetailBanking customers
■ Must have a cash managementaccount, checking account, sav-ings account of 401K account
■ Approximately 2,500 respon-dents interviewed monthly
■ Respondents are responsible orshare responsibility in decidingwhat financial institutions theirhhld uses, are 25+ years of age,and report household income ofover $25,000
■ Client ad picks are proprietary tothe clients that selects the ad
Deliverables
■ All reports are customizable to meet you specificneeds
■ Proprietary questions on your brand attributes andad messaging are inserted into “flex” modulesand reported to no other subscribers
Accelerated performancethrough researchThrough our syndicated and custom research services,the Phoenix Communications and Brand AnalyticsPractice assists clients in turning insights into tactical go-to-market solutions.
The Phoenix Communications and Brand AnalyticsPractice is a division of Phoenix Marketing International,one of the fastest growing marketing services firms inthe United States and partner to many of the largestcompanies in the financial services, consumer packagegoods, automotive, and travel and leisure industriesworldwide. Phoenix also offers advanced advertisingand brand measurement along with direct marketingexpertise. Phoenix has offices throughout the US.
Phoenix offers a unique combination of industry expert-ise, methods and consulting services, combining pri-mary and syndicated marketing research expertise withdatabase analytics and modeling proficiency. Applyingthis information assists clients in improving the profitdynamics of their business.
• Based upon an audit ofstatistically valid claims samples,$1.5 billion in Medicare claimswas incorrectly coded byphysicians in 1999.
• Since the 1986 False Claims Act Amendments, qui tam(“whistle-blower”) suits haverecovered nearly $3 billion, withmore than $458 million recoveredand 483 cases filed in 1999alone. Average qui tam recovery:$5.8 million. Average award tothe relator (“whistle-blower”):$1 million.
• From 1995 to 1997, pending civilhealthcare fraud cases increased285 percent.
• Penalties for individual practicescan quickly add up to hundreds of thousands of dollars.
Sources: Department of Health and Human Services Office of Inspector General and Taxpayers Against Fraud(TAF), False Claims Act Legal Center
• Provide customized coding and documentation
training for physicians and billing personnel
• Educate registration personnel to capture infor-
mation needed to support the medical necessity
of your services
We understand your business.
As a national leader in providing innovative
business management services and solutions
to healthcare providers, Per-Se helps more
than 47,000 physicians and 2,000 healthcare
organizations meet the challenges of accounts
receivable management, reimbursement
verification, and compliance with healthcare
laws and regulations. No other company has
the track record — or the national resources
— to deliver the expertise that Per-Se can
provide.
Our consultants are experienced in a
full range of specialties and practice settings.
Plus, they hold credentials from the American
Health Information Management Association
and the American Academy of Professional
Coders.
We deliver what you need.
We’ll implement a solution that’s powered
by in-depth knowledge of coding, billing
regulations and payer policies. Our team
has seen most specialties and myriad billing
arrangements and will build on that experi-
ence to create a powerful, customized
program for your practice.
Whether you need a la carte consulting
services (such as a coding audit or inservice)
or a full compliance program, Per Se has a
cost-effective solution for your practice. With
Per-Se as your partner, you can proactively
tackle coding and compliance issues that
could adversely impact your practice.
Are you aware of and prepared for
upcoming coding changes?
Besides addressing current issues, our coding
and compliance consultants can help prepare
you for the most significant coding changes
in 20 years: the implementation of ICD-10-CM
and CPT-5. Some call this change “Y2K for
physicians.” Per-Se can position you for a
smooth transition during the short time
allowed before the new coding and classifica-
tion systems begin — and help keep your
practice running without interruption.
We’ll meet your business needs while
you meet the needs of your patients.
With the proven expertise of Per-Se
Technologies’ Coding and Compliance
Services, you can feel confident about the
accuracy and completeness of your practice’s
coding and billing compliance. Our preven-
tive medicine can minimize compliance risks
while optimizing reimbursement for your
patient care services — providing protection
for both you and your practice.
For more information on Consulting Services
from Per-Se Technologies call 877/73PER-SE
or visit our website at www.per-se.com.
Federal Sentencing Guidelines Elements
of a Compliance Program
An organization with an effective compliance program mayunwittingly be a party to fraudulent practices. However, the Federal Sentencing Guidelines provide for substantial reductions in, or even elimination of, criminal and monetary penalties fororganizations with effective compliance programs. At a minimum, a comprehensive compliance program should include the followingseven elements:• The development and distribution of written standards of conduct• The designation of a chief compliance officer• The development and implementation of regular, effective
education and training programs for employees• The maintenance of a process to receive complaints and the
adoption of procedures to protect the anonymity of complainantsand prevent retaliation
• The development of a system to respond to allegations ofimproper or illegal activities
• The use of audits or other evaluation techniques to monitorcompliance
• The investigation and remediation of identified systematicproblems and the development of policies prohibiting employmentof excluded individuals
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“Hospitals do an inefficient job of billingfor emergency physicians,” says Dr. GaryPablo, medical director of Sacred Heart’semergency department. Intentions may be good, he explains, but systems andresources do not support the process. “Say you’re a hospital finance guy. Youhave limited resources. You have a$10,000 heart patient bill and a $75 chargefor an emergency doctor. Which one willyou put your effort into? It’s a no-brainer.You concentrate your efforts where you get the greatest return. But $75 is a bigdeal to emergency physicians. It adds up to real money.”
When administrators and physicians cameto the same conclusion, they embarked ona mission to identify an external billingcompany. “Each contender said the samething,” recalls Pablo. “They told us theycould obtain more money than thehospital had been able to collect, and even though we’d pay a fee, we’d end up making more money.” As a point ofdifferentiation, they decided to select abilling partner that offered a higher levelof expertise.
“People who specialize tend to be better
at what they do. It’s true in medicine
and it’s true of billing companies. If
you have a heart problem you see a
cardiologist, not a generalist. If you want
a company that specializes in emergency
physician billing, you use Per-Se.”
— Dr. Gary Pablo
Emergency Department Medical Director
Sacred Heart Medical Center
Florida emergency department physician
billings experience dramatic recovery
with Per-Se.
The situation was critical in theemergency department of Sacred Heart
Medical Center in Pensacola, Florida.While patient lives were not at risk, thebottom line appeared doomed. Theindependent physician group covering thedepartment needed to hire additional staff.The hospital could not afford to increase its subsidy to the practice. Because SacredHeart’s internal billing department did nothave the time or expertise to focus onemergency physician billings, revenueswere below expectations. As a result, thephysician group could not be expanded tocover increased patient volume.
The medical center’s chief financial officer proposed an innovative solution.The physicians agreed to become hospital employees – with one stipulation.The hospital would contract with an independent company to handleemergency department billings.
Two years after hiring Per-Se Technologies,collections per patient improved by nearly33 percent. Billing became so efficient thatthe hospital’s bad debt vendor complainedit was difficult to operate the accountprofitably because outstanding balanceswere so low.
The billing challenges faced by SacredHeart are not unusual for emergencydepartments. However, the successfultransformation to today’s state of affairs is rare. This story offers insight into how a billing company’s performancebenefits the health of a hospital emergency department.
Per-Se Technologies is a registered trademark andExperts in the Business of Healthcare is a servicemark of Per-Se Technologies, Inc. All other trade-marks are the property of their respective owners.
“The Per-Se team seemed to be moreknowledgeable than representatives from other companies,” says the medicaldirector. “Their other clients spoke veryhighly of them.”
Another factor working in Per-Se’s favorwas its expertise in emergency physicianbilling. “People who specialize tend to bebetter at what they do,” says Pablo. “It’strue in medicine and it’s true of billingcompanies. If you have a heart problemyou see a cardiologist, not a generalist. If you want a company that specializes in emergency physician billing, you usePer-Se.” The decision was clear — Per-Segot the thumbs up.
Interestingly, of the billing companiesexamined by Sacred Heart, Per-Se was notthe least expensive option. “But,” Pabloinsists, “you get what you pay for.” Heprovides an anecdote to back up hisperception. During the sales process, “Per-Se audited our charts and provided an estimate of billings.” While the figuresseemed impressive at the time, the truemagic occurred when the companycontinued to deliver results two years later.“I’ll tell anyone this,” he says. “Per-Seestimates collections accurately. They arevery efficient in what they do. If Per-Setells you they can provide a service, theywill do it well.”
Today, the emergency department, which employs nearly 20 full-time and part-time physicians, as well as a staff of physician assistants and nursepractitioners, is essentially self-sufficient.With the exception of the medicaldirector’s position, the hospital no longer subsidizes physician or emergencystaff salaries. Revenues have more than doubled.
The financial aspect is only part of thesuccess story. “Per-Se generates excellentreports,” says Pablo. “We can easily look at accounts receivable or productivityreports, or examine different aspects of our practice. If I want a RVU (relativevalue unit) analysis to determine whether we should create a pediatricemergency department — boom! — I can get it in a week.”
Pablo cites Per-Se’s outstanding customerservice as another reason the relationshiphas worked over the long term. “I like thepeople I deal with on an individual basis.They bring knowledge and expertise totheir jobs. They are familiar with theinsurance companies, and they understandthe billing process.”
Because of the positive experience thehospital, the physicians and Per-Se haveshared, the team has undertaken a newchallenge. Sacred Heart manages anotherhospital in Chipley, about a 90-minutedrive from Pensacola. The situation inthat facility’s emergency department isstrikingly similar to the circumstancesSacred Heart faced only a few years ago. If history repeats itself, the prognosis for a complete recovery is excellent.
Critical Link HistoryCritical began in 1997 as an embedded electronics engineering consulting firm. Our experience over the years has led us to develop custom, configurable platforms – the MityDSP engines - which we provide to our customers to embed in their products. We have built these engines to include a set of robust, core elements, as well as a broad set of interfaces that are customiz-able. In some cases, Critical Link performs the customization. In others, our custom-ers provide the customization themselves using our Development Kit.
We have also embedded customizableMityDSP technology in scientific cameras, the CCDsp, which our customers, in turn, embed in their products.
How we workAt Critical Link, our expert engineers are committed to bringing your products to market more rapidly and more cost
effectively than from-the-ground-up efforts, and we do this without sacrificing on quality.
Working with UsWe pride ourselves in developing true partnerships with our customers. We work closely to develop built-to-last relationships based on mutual trust and customer success, and with every engagement our goal is to be seen as a seamless extension of your engineering team, complementing and extending your skills and core competencies.
Our compact organizational size gives us the ability and agility to respond quickly to new projects or existing project issues. But because we are large compared to many engineering departments, our customers have instant access to a wide breadth of engineering skills and disciplines.
In an independent survey conducted by Dun & Bradstreet among our customers, we received top ratings across the board, exceeding expectations in the areas that matter the most:
Timeliness❑❑
Problem Responsiveness❑❑
Quality❑❑
Total Cost❑❑
Technical Support❑❑
Attitude❑❑
C
ritical Link is an embedded systems engineering firm
providing end-to-end product engineering and custom
off-the-shelf platforms used as product building blocks. Since
1997, we’ve been helping our customers bring award winning
products to market fast and cost-effectively.
Corporate overview
www.criticallink.com
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Think Critical. When you think Critical Link, you know that you’re working with expert engineers who are committed to bringing your products to market more rapidly and more cost effectively than from-the-ground-up efforts, and we do this without sacrificing on quality.
Since 1997, Critical Link has been helping its customers in a broad range of industries bring winning products to market faster and more cost-effectively than possible through in-house efforts alone. When it comes to embedded systems, Think Critical.
Critical Link Areas of ExpertiseOur expertise and experience covers a broad range of engineering needs. In all our projects, we work in close partnership with our customers, becoming a seamless extension of their in-house engineering teams. We pride ourselves on understanding your project objectives, systematic project planning, and engineering excellence.
MityDSP❑❑ : Family of Off-the-shelf CPU platforms with configurable I/O, easily customizable to meet processing requirements for a broad range of applications.CCDsp❑❑ : a family of high-perfor-mance scientific cameras that utilize the MityDSP as an on-board data processor, minimizing the need for external data analysis.
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Course Content:
Juniper Hardware, Software, and JUNOS•Protocol Independent Properties•Routing Information Protocol (RIP)•Open Shortest Path First (OSPF)•Intermediate System to Intermediate •System (IS-IS)Border Gateway Protocol (BGP)•Routing Policy•Firewall Filters•Multicast•Multiprotocol Label Switching (MPLS)•
Objectives:
This is an intensive, hands-on course with studentsparticipatinginavarietyofconfigu-rations and troubleshooting scenarios. Each student team controls its own router and participates in building large, multifunctional networks. Students who complete this course willbeproficientintheconfigurationandoperation of the major protocols and features supported in JUNOS software.
Prerequisites:
This course assumes knowledge on the fol-lowing topics:
OSI Model•TCP/IP Operation•IP Address and Subnetting•Destination-Based Routing•
Operation and Troubleshooting of Juni-•per Networks Routers (OTJNR)ConfiguringJuniperNetworksRouters•(CJNR)
Intended Audience:
The primary audience for this course in-cludes personnel who are responsible for the provisioning, deployment and troubleshooting of Juniper Networks router-based networks in a service provider environment.
Duration: 5 days
Cost: $3,500 (USD) per student.
iPath Services offers standard on-site train-ing courses at the customer’s site or at another location the customer chooses. Stan-dardOn-sitetrainingcoursesare$6000/day.
Basic Juniper Service Provider Routing Course
This entry to intermediate-level, instructor-led course focuses on installation, con-figuration,andoperationalanalysisofJuniperNetworksroutersintheservice
provider environment. It maps most closely to the Juniper Networks OTJNR and CJNR coursesasitcoverstheconfigurationofsystemandprotocol-relatedfeaturesfortheJuniper Networks M-series and T-series platforms. Topics include JUNOS software CLI,RIP,OSPF,IS-IS,BGP,MPLS,firewalls,androutingpolicy.Thiscourseprovidesall needed intermediate-level knowledge for a student to successfully prepare for iP-ath’s Advanced Juniper Service Provider Routing course.
www.ietraining.netemail addressphone number
For more information, please contact your iPath/Solunet
salesperson. iPath Services is a high-end consulting and professional training division of Solunet providing unique solutionstomaximizevalue
for your business needs. iPath focuses on the design and integration of enterprise, federal and carrier networks andweexcelinsituationsthatrequirecreativity,expertise
and speed. We are a Juniper NetworksAuthorizedEduca-tion Center (JNAEC), we hold
the highest level of Juniper certifications(JNCIE)andwehavedevelopedmanyofficial
Juniper training course materi-als. All training courses are prepared and delivered with
our customer’s needs in mind.
Data Sheet/ Course Outl ine
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Course Content:
Juniper Hardware, Software, and JUNOS•Protocol Independent Properties•Routing Information Protocol (RIP)•Open Shortest Path First (OSPF)•Intermediate System to Intermediate System •(IS-IS)Border Gateway Protocol (BGP)•Routing Policy•Firewall Filters•Multicast•Multiprotocol Label Switching (MPLS)•
Objectives:
This is an intensive, hands-on course with stu-dentsparticipatinginavarietyofconfigurationsand troubleshooting scenarios. Each student team controls its own router and participates in building large, multifunctional networks. Students whocompletethiscoursewillbeproficientintheconfigurationandoperationofthemajorprotocolsand features supported in JUNOS software.
Prerequisites:
This course assumes knowledge on the following topics:
OSI Model•TCP/IP Operation•IP Address and Subnetting•Destination-Based Routing•
Operation and Troubleshooting of Juniper •Networks Routers (OTJNR)ConfiguringJuniperNetworksRouters(CJNR)•
Intended Audience:
The primary audience for this course includes personnel who are responsible for the provision-ing, deployment and troubleshooting of Juniper Networks router-based networks in a service provider environment.
Duration: 5 days
Cost: $3,500 (USD) per student.
iPath Services offers standard on-site train-ing courses at the customer’s site or at another location the customer chooses. Standard On-site trainingcoursesare$6000/day.
Basic Juniper Service Provider Routing Course
Thisentrytointermediate-level,instructor-ledcoursefocusesoninstallation,configuration,and operational analysis of Juniper Networks routers in the service provider environment. It
mapsmostcloselytotheJuniperNetworksOTJNRandCJNRcoursesasitcoverstheconfigu-ration of system and protocol-related features for the Juniper Networks M-series and T-series platforms.TopicsincludeJUNOSsoftwareCLI,RIP,OSPF,IS-IS,BGP,MPLS,firewalls,androuting policy. This course provides all needed intermediate-level knowledge for a student to successfully prepare for iPath’s Advanced Juniper Service Provider Routing course.
www.ietraining.netemail address
Data Sheet/Course Outl ine
phone number
For more information, please contact your iPath/Solunet salesperson. iPath Services is a high-end consulting and professionaltrainingdivisionofSolunetprovidinguniquesolutionstomaximizevalueforyourbusinessneeds.iPathfocusesonthedesignandintegrationofenterprise,federalandcarriernetworksandweexcelinsituationsthatre-quirecreativity,expertiseandspeed.WeareaJuniperNetworksAuthorizedEducationCenter(JNAEC),weholdthehighestlevelofJunipercertifications(JNCIE)andwehavedevelopedmanyofficialJunipertrainingcoursematerials.All training courses are prepared and delivered with our customer’s needs in mind.
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www.ietraining.net
Data Sheet/Course Outl ine
Course Content:
Juniper Hardware, Software, and •JUNOSProtocol Independent Properties•Routing Information Protocol •(RIP)Open Shortest Path First (OSPF)•Intermediate System to Intermedi-•ate System (IS-IS)Border Gateway Protocol (BGP)•Routing Policy•Firewall Filters•Multicast•Multiprotocol Label Switching •(MPLS)
Objectives:
This is an intensive, hands-on course with students participating in a variety ofconfigurationsandtroubleshootingscenarios. Each student team con-trols its own router and participates in building large, multifunctional net-works. Students who complete this coursewillbeproficientinthecon-figurationandoperationofthemajorprotocols and features supported in JUNOS software.
Prerequisites:
This course assumes knowledge on the following topics:
OSI Model•TCP/IP Operation•IP Address and Subnetting•Destination-Based Routing•
Operation and Troubleshooting •of Juniper Networks Routers (OTJNR)ConfiguringJuniperNetworks•Routers (CJNR)
Intended Audience:
The primary audience for this course includes personnel who are respon-sible for the provisioning, deploy-ment and troubleshooting of Juniper Networks router-based networks in a service provider environment.
Duration: 5 days
Cost: $3,500 (USD) per student.
iPath Services offers standard on-site training courses at the customer’s site or at another location the custom-er chooses. Standard On-site training coursesare$6000/day.
Basic Juniper Service Provider Routing Course
Thisentrytointermediate-level,instructor-ledcoursefocusesoninstallation,configuration,andoperational analysis of Juniper Networks routers in the service provider environment. It maps
mostcloselytotheJuniperNetworksOTJNRandCJNRcoursesasitcoverstheconfigurationofsystem and protocol-related features for the Juniper Networks M-series and T-series platforms. Top-icsincludeJUNOSsoftwareCLI,RIP,OSPF,IS-IS,BGP,MPLS,firewalls,androutingpolicy.Thiscourse provides all needed intermediate-level knowledge for a student to successfully prepare for iPath’s Advanced Juniper Service Provider Routing course.
email addressphone number
For more information, please contact your iPath/Solunet
salesperson. iPath Services is a high-end consulting and professional training division of Solunet providing unique solutionstomaximizevalue
for your business needs. iPath focuses on the design and integration of enterprise, federal and carrier networks andweexcelinsituationsthatrequirecreativity,expertise
and speed. We are a Juniper NetworksAuthorizedEduca-tion Center (JNAEC), we hold
the highest level of Juniper certifications(JNCIE)andwehavedevelopedmanyofficial
Juniper training course materi-als. All training courses are prepared and delivered with
our customer’s needs in mind.
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Executive Overview
Why IT Hosting from The Planet is the smart decision.
Presented by:
The Planet315 Capitol Street,
Suite 205Houston, Texas 77002
866-325-0045
www.theplanet.com
Reducing IT costs and improving service levels through IT hosting
The Yankee Group, a leading technology research firm, has noted a growing
trend in how small- to medium-size businesses (SMBs) pay for and manage their
information technology – everything from email to Web sites and applications.
Instead of buying hardware and software, and hiring technology employees or
contractors on a “do-it-yourself” basis, SMBs are increasingly outsourcing IT
infrastructure to IT hosting specialists.1
IT hosting providers supply businesses with everything from data center space
for their own servers — known as colocation — to hosted servers dedicated for
the exclusive use of a customer — known as dedicated servers. They may also
offer a menu of add-on IT expert services to the whole deal — IT infrastructure
that are fully managed, known as managed hosting.
The reason for this trend is straightforward. By leasing servers offsite at an
enterprise datacenter for a monthly fee — and gaining access to experts and
admin services from hosting providers — SMBs realize significant savings on IT
costs compared with purchasing infrastructure and hiring specialized staff. For
example, comparing total costs over three years between buying and maintain-
ing IT infrastructure in-house or on-premise versus leasing from an IT hosting
provider, analyst firm Frost & Sullivan has estimated that a small business of less
than 100 employees can cut its IT infrastructure costs by up to 75 percent.2
By leasing servers offsite
at an enterprise data-
center for a monthly fee
— and gaining access
to experts and admin
services from hosting
providers — SMBs realize
significant savings…
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Executive Overview
www.theplanet.com866-325-0045 2
Why IT Hosting from The Planet is the smart decision.
Beyond the substantial cost savings, many SMBs are also choosing IT hosting as
a means to access data center infrastructure, networks and technology staff that
they could never afford to on their own. It also eliminates IT capital expenses
which offers the flexibility for users to scale their IT infrastructure as needed.
This executive overview provides a brief description of the advantages and op-
tions SMBs are gaining through IT hosting.
Gain access to world-class data centers, networks and technology experts
Hosting suppliers have evolved over the past several years from server ware-
houses into highly sophisticated IT infrastructure providers that feature world-
class data centers. Staffed 24x7x365 with IT experts, these data centers
offer ultra-high-speed network connections. For example, The Planet, based
in Texas, hosts IT infrastructure for more than 25,000 small- and medium-size
businesses and 14.1 million Web sites worldwide. Housing more than 50,000
servers at six SAS 70 Type II data centers located in Houston and Dallas, The
Planet boasts a breadth of capabilities that few large enterprises, let alone the
average SMB, could ever hope to build and maintain on their own. The Planet
IT hosting provides:
250,000 sq ft. of datacenter space ❏❏
Eight Tier 1 telecom providers and direct Internet connections❏❏
Industry-leading network bandwidth capacity: 150+ gigabits/second with ❏❏
multiple network POPs (points-of-presence)24x7x365 access and security❏❏
N+1 cooling and redundant power and diesel generator systems❏❏
Certified engineers for monitoring, security and admin services options❏❏
Full range of Dedicated Servers and Managed Hosting services❏❏
Eliminate IT capital expenses, minimize risk, and scale on demand
One of the key advantages of IT hosting in an uncertain economy stems from its
elimination of capital expenses for technology. SMBs can not only avoid capital
outlays, but also the risk of investing too much or too little on technology. They
are able to preserve cash that is vital to the survival and success of the business.
Predictable monthly fees mean that financial commitments are kept to a mini-
mum and can be changed in a matter of days or hours if required.
“My rule to live by as an entrepreneur is to be
cheap and run fast. Using The Planet as a hosted
IT infrastructure provider is one of the best ways
to be cheap and run fast to build your business... you don’t have to worry
about managing the technology or investing a
great deal of capital.”
Mark Fletcher Startupping.com, California
“The Planet’s multiple Tier-1 providers ensure
consistent uptime and an excellent
shopping experience for customers...latency is never an issue. The
solutions they provide also deliver a compre-hensive package that serves as the IT back-
bone for my business.”
Ming Keong Kuan iStyles.com, Singapore
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Executive Overview
www.theplanet.com866-325-0045 5
Why IT Hosting from The Planet is the smart decision.
The Planet is the leading provider of On Demand IT Infrastructure solutions,
hosting more than 25,000 small- and medium-size businesses and 14.1 mil-
lion Web sites worldwide. With the best choice of servers, software tools and
world-class support, backed by state-of-the-art facilities and an enterprise-class
network, The Planet turns IT into a powerful competitive advantage that enables
customers to grow their businesses. For additional information,
visit http://www.theplanet.com.
References:“Leveraging Capex-Free Managed Hosting,” Gary Chen, Yankee Group, 1.
2008.
“SMBs Can Cut IT Costs by More Than 75% by subscribing to Hosted IT In-2.
frastructure Services,“ Michael Suby, Stratecast, a division of Frost & Sullivan,
2006.
“Northstar (managed hosting) provides expertise for our highly available,
clustered environment that scales as our business grows.”
William A. Geers Sant Corporation, Ohio
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The following trademarks and service marks are owned by Tellabs Operations, Inc., or its affiliates in the UnitedStates and/or in other countries: TELLABS®, TELLABS and T symbol®, and T symbol®. *All other company namesand products mentioned herein may be the property of their respective companies.
The Tellabs 2300 remote service unit (RSU) screen-ing station is a key part of managing your RSUrepair and return inventories. The screening stationfeatures a modified host digital terminal (HDT) thatsimulates a typical plant environment and verifiesthe state of more than 15 RSU functions.
The Tellabs 2300 RSU screening station is a Tellabs2300 telephony distribution system shelf equippedwith a local exchange power supply unit (L-PSU), acentral processor unit (CPU) and a modified multi-point radio frequency (MRF) module. The shelf isshielded and packaged in a portable cabinet withtwo label printers and a cable interface panel. YourPC connects to the cabinet to control the operationof the screening station via special software.
■ Improve inventory management by quickly iden-tifying RSUs for re-use or repair
■ Reduce registration time for reinstalls whenRSUs are in a “like-new” state
■ Easy-to-use graphical interface for anyone to use — no special training required forstation operation
■ Rigorous RSU screening is assured by operatingparameters set to extreme conditions
■ An RSU is identified as useable or in need ofrepair in less than three minutes
■ Reset the RSU to a “like-new” state:■ verify factory-calibrated settings such as the
user ID (UID) and serial number■ test functionality of the light emitting diodes
(LEDs) and provisioning button
■ validate the radio frequency (RF) link for down-stream and upstream
■ Three different power sources are built into thestation: AC, DC and network
■ The station reports the results for each test andprints a cumulative “pass” or “fail” label
■ Log files for all unit test results are created andstored in a portable text format that can beimported into database or spreadsheet applica-tions for report generation and trend analysis
■ The screening station software interfaces withany PC-running Microsoft Windows NT® (4.0+)or Windows 2000
■ All of the station components are housed in a 23” x 26” cabinet designed for a ware-house setting
■ Overview:
■ Featuresand Benefits:
Tellabs 2300 RSU Screening Station
■ Ordering andAvailability:
The Tellabs® 2300 RSU Screening Station is available now. For more information, visit us at tellabs.com,or contact your Tellabs sales representative or the Tellabs Sales Administration Department at1.800.445.6501.
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Tellabs® 2330 Remote Indoor Service Unit (RiSU) RiSU Issue 5 for Primary Line Telephony
Data Sheet
The Tellabs 2330 RiSU — part of theTellabs®2300 telephony distribution system — isdesigned to deliver integrated telephony and cabletelevision to the home or small business over exist-ing hybrid fiber-coax (HFC) networks. This newlyenhanced RiSU provides a compact, low-power,multi-service access platform for robust and reli-able cable telephony services.
The Tellabs 2330 RiSU Issue 5 offers superiorperformance and faster, easier installations. Asmaller enclosure features an attractive design forthe discriminating customer, and offers user-friendly access panels for quick installation andmaintenance. In addition, this RiSU supplies fully-biased ringing, making it compatible with mostCustomer Premise Equipment (CPE) devices.
■ Overview:
■ Featuresand Benefits:
Tellabs 2330 Remote Service Unit
The Tellabs 2330 RiSU provides two lines oftelephony service and is locally powered with anoptional battery module for continued service dur-ing a power outage. This RiSU is equipped to meetthe operational needs of customers and deliversfirst-class telephony service worldwide.
■ Provides two lines of telephony service■ Delivers battery biased ringing for superior
CPE compatibility■ Modular component design provides for bat-
tery and power converter removal for mainte-nance or service disconnection without de -installation of the RiSU
■ Improved RF performance and isolation■ Rechargeable battery backup supports five
hours in idle state or two hours with bothlines off-hook in case of a local power failure
■ Built-in maintenance and diagnostic featurescan be activated from the Tellabs 2300 sys-tem to simplify troubleshooting
■ Modular RJ-11 telephone connections, CATVaccess point, network interface electronics,AC/DC converter, power supply/batterycharger, and optional backup battery are integrated into one new, compact,attractive enclosure
■ Improved LED's that provide both the systemand battery status, and help facilitate fastdiagnoses on customer trouble calls
■ Easily removed access panels for quickinstallations and battery replacement
■ Can be mounted on a wall or in a desk/tabletop application
■ Provides a remote on/off control for video service
■ Software-downloadable for easy upgrade tonew services
■ Can receive power fed from the in-homepower source (230 VAC or 110 VAC outlet at50 or 60 Hz)
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The following trademarks and service marks are owned by Tellabs Operations, Inc., or its affiliates in the UnitedStates and/or in other countries: TELLABS®, TELLABS and T symbol®, and T symbol®. *All other company namesand products mentioned herein may be the property of their respective companies.
in approximately 1 dB increments■ Downstream Receive Sensitivity: -15 to +15
dBmV■ Carrier to Noise Ratio: Greater than or equal to
23 dB in 2 MHz bandwidth■ BER: Better than 10-8 at 23 dB CNR■ Modulation Type: QPSK, downstream/upstream■ Idle Channel Noise: Less than or equal to 18
dBnrC■ Two Wire Impedance: 600 ohms■ Transmission Loss T1/E1 to RISU: -4.5 dB +/-0.5
dB typical■ Transmission Loss RISU to T1/E1: -2.5 dB +/-0.5
dB typical■ RF congestion tone frequencies: 400 and 1600
Hz composite tone
Power Specifications■ AC Input: 110-265 VAC at 50/60 Hz
Environmental Specifications■ Operating Temperature: -5 to +50° C
(23 to 122° F)
■ Humidity: 5 to 95%, no condensation
Dimensions and Weight■ Height: 21.59 cm (8.5 inches)
■ Width: 25.9 cm (10.2 inches)
■ Depth: 7.8 cm (3.1 inches)
■ Weight: 2.2 kg (4.9 lb.) with battery
Regulatory■ Electronic Emissions
■ Compliant with FCC Class B and FCC Part 15
and EN55022 Class B
■ ESD■ Compliant with Bellcore GR-CORE-1089
section 2.2.1 and 2.2.2;■ EN55024-1 table 1 item 1.3
■ Safety■ Compliant with UL 1697; CAN/CSA 22.2
950-95 third edition;■ EN60950 and CE mark
One Tellabs Center1415 West Diehl RoadNaperville, IL 60563 U.S.A. Tel: +1.630.798.8800Fax: +1.630.798.2000
■ Specifications:
■ Ordering andAvailability:
The Tellabs® 2330 Remote Indoor Service Unit is available now. For more information, visit us attellabs.com, or contact your Tellabs sales representative or the Tellabs Sales Administration Department at1.800.445.6501.
Tellabs® 5500 NGX Transport Switch SeriesComplete Integration of DCS, Transport and Data Technology
Data Sheet
Reduce Your Capital and OperatingCosts with Tellabs 5500 NGX Transport Switch SeriesThe Tellabs 5500 NGX transport switch is your complete solution for bandwidth manage-ment. Tellabs can help you open new revenuestreams, dramatically lower your capital andoperating cost and simplify your migration intonew service delivery.
The Tellabs 5500 NGX transport switch familyenables the seamless evolution of the industryleading Tellabs® 5500 digital cross-connect to sup-port dense, high-speed optical transport and man-agement of wideband, broadband and data traffic.
■ Overview:
■ Featuresand Benefits:
■ Offers the firstcomplete integration
of DCS, transportand data technology.
■ Reduces capitalexpenditure costs by upto 70 percent in trans-
port applications versustandem-tied ADMs.
■ Dramaticallyincreases optical
density by upto 21 times.
■ Slashes operatingexpenses by reducing
network elements.
The Tellabs 5500 NGX transport switching seriessimplifies delivery of new services.
The Tellabs 5500 NGX Transport Switch SeriesThe Tellabs 5500 NGX transport switch seriescombines the highly integrated optical and databandwidth management features of the Tellabs®5500 NGX transport switch (formerly the Tellabs®6400 transport switch) with the proven perform-ance of the market-leading Tellabs 5500 digitalcross-connect system. The Tellabs 5500 NGXtransport switch is a cost-effective solution thatenables carriers to seamlessly migrate their exist-ing investment to a highly integrated, well man-aged, next-generation network.
In addition, the product family includes theTellabs 5500 NGX-S transport switch which offersfull DCS functionality in a single shelf. The Tellabs5500 NGX-S reduces the operational stepsrequired to turn-up new service by 67 percentcompared to a NG-ADM and by 50 percent com-pared to a NGADM and DCS combination, loweringoperational costs by two-thirds.
The Tellabs 5500 NGX-S also can scale in-service and in a fully non-blocking manner to theTellabs 5500 NGX-MX transport switch. Thisrepresents the industry’s first scalable, fully non-blocking multi-bandwidth management system.With the new Tellabs 5500 NGX transport switchseries, service providers have the industry’s onlyscalable, high-density transport switch that cansupport 100 percent wideband, broadband anddata traffic switching in one powerful, compact
system that can grow up to 5,376 STS-1equivalent capacity (2,688 STS-1s for fullyprotected TDM applications).
Migrate Easily to New Ethernet-over-SONET ServicesThe Tellabs 5500 NGX transport switch seriesenables you to offer Ethernet services over yourexisting SONET infrastructure. This makes it easyto start selling Ethernet services because Ethernetand SONET circuits are provisioned in exactly thesame way. There is no learning curve, so that dataservices — such as Gigabit Ethernet (GigE) — canbe provisioned from edge central offices or pointsof presence.
Delivery of these new services is simplified withstandard SONET payload provisioning for Ethernettraffic ensuring reliable data service. The Tellabs5500 NGX transport switch is compatible withexisting OSS management systems includingRBOC OSMINE elements.
Speed Revenue Through Rapid Service ProvisioningThe evolution of a currently installed Tellabs 5500digital cross-connect to a Tellabs 5500 NGX trans-port switch is as easy as adding a single shelf, theHD-336 shelf. This shelf supports up to 18,816non-blocking VT1.5 cross-connections. Its versatileswitch fabric supports 64 Gbps of non-blocking,full-duplex, traffic-processing horsepower. With anycard in any slot versatility, the HD-336 shelf
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2
Data Sheet
provides simple and flexible growth options, either as the NGX-S stand alone solution, as the input/output interface shelves of the Tellabs 5500 NGX-MX, or as the next-generationshelf for the installed base of Tellabs 5500 digital cross-connect.
SONET wideband, broadband and Ethernet provi-sioning are consolidated in a single network ele-ment, vastly simplifying and automating circuitturn-up, testing and delivery. The Tellabs 5500NGX transport switch reduces the manual laborassociated with legacy equipment, and offerspoint-and-click provisioning through the Tellabs®
MetroWatch™ element manager.
Why Choose the Tellabs 5500 NGXTransport Switch Series for Your Network?The Tellabs 5500 NGX transport switch can notonly transform an existing Tellabs 5500 digitalcross-connect, but it also can stand alone as theTellabs 5500 NGX-S transport switch. The Tellabs5500 NGX transport switch can transform any net-work into a lean competitive power, without thelimitations that alternative solutions introducewhich which stifle growth, inhibit new serviceofferings and slow responsiveness to customers.
With the Tellabs 5500 NGX-S transport switch,overall network costs are greatly reduced versusalternative solutions. In addition to its low cost asa NG-DCS platform, the Tellabs 5500 NGX-Stransport switch continues to pay back by elimi-nating hidden future growth and operational coststhat are typical of NG-ADM solutions employed toserve as DCS-type applications.
The architecture of the Tellabs 5500 NGX-S trans-port switch provides unmatched versatility whileenabling simple growth without constraints orcompromises. All slots have direct any-to-any con-nectivity at any circuit level from DS-1 to STS-Nc.Every slot can support dense, high-speed opticalconnectivity with full drill down visibility into VTand even M13 DS-1 payloads for maximum trafficcontrol, monitoring and maintenance.
For a product with its unrestricted DCS-level per-formance, the Tellabs 5500 NGX-S transportswitch offers an amazingly cost-effective solution.It is the first product of its kind to smash the bar-rier of minimum start-up costs and footprint cou-pled with optimally matched pay-as-you-growbandwidth management scalability. Just one com-mon equipment board type is all that is needed to
support a single shelf that can handle an 18,816VT1.5 or DS-1 cross-connect capacity. With thecircuit-level TSI functionality distributed to theindividual interface boards and matched for portspeed and density, carriers need only pay for thiscross-connect circuitry as they add port capacity.
With the flexibility to select from full wideband/broadband interface boards to broadband-only, andto multi-GigE, the system growth can be customtailored and cost-optimized for any traffic type.The Tellabs 5500 NGX-MX transport switch offersunprecedented scalability in a fully nonblockingmulti-bandwidth management system.
With the new Tellabs 5500 NGX-MX transportswitch, service providers will have the industry’sonly scalable, high-density transport switch thatcan support 100 percent wideband, broadband ordata traffic switching in one powerful system. TheTellabs 5500 NGX-MX transport switch enablesservice providers to save up to 70 percent inCapEx over current network deployments by fullyintegrating bandwidth management and transportfunctions. It dramatically shrinks floor space by upto 90 percent — compared to first generation digi-tal cross-connects and stacked add/drop multiplex-ers (ADMs). With the Tellabs 5500 NGX-MX trans-port switch you can cost-effectively migrate from alow, first-cost single-shelf system to full system
Tellabs 5500 NGX-S transport switchreduces OpEx by two-thirds.
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Data Sheet
capacity while preservingmore than 90 percent of theinitial investment.
■ Unprecedented scal-ability for TDM and datatraffic management in acompact platform
■ 18,816 VT1.5 / 672STS-1 TDM grooming
■ 200 million Ethernetframes per second(FPS)
■ Restriction-freeuniversal slots yield tremendous flexibilityand density
■ Robust SONET-based UPSR and BLSR rings■ Integration of SONET ADM, wideband and
broadband DCS and M13 and Ethernetswitching
■ Speeds revenue through rapid service andprovisioning
■ Simplified migration into new service deliv-ery with Ethernet-over-SONET
■ Dramatically lowers your CapEx and OpExcosts and improves network performance
Tellabs 5500 NGX Transport Switch,Switch Fabric
■ Fully non-blocking■ 64 Gbps switch fabric on the 5500 NGX-S■ 512 Gbps switch fabric on the 5500 NGX-MX■ 18,816 groomed VTs per interface shelf■ Up to 8 interfaces shelves on the Tellabs
5500 NGX-MX transport switch
■ Up to 200 million frames per second(MFSP) for Ethernet frames
■ Supports Ethernet, TDM, uni-cast, multi-cast, bridge and roll, test access
Protocols Supported Ethernet■ Processing of Ethernet frames at the
full line rate■ Ethernet formats: 802.3 and Ethernet
version II■ Auto-negotiation■ 802.3x flow control■ IEEE 802.1Q and 802.1p, VLANs■ ANSI standard support for Ethernet-over-
SONET (EoS) virtual concatenation Nx T1.5,Nx STS-1 and Nx STS-3c service providingbandwidth services from 1.6 Mbps to 1Gbps in 1.6 Mbps increments
■ EoS framing based on ITU X.86 or ANSIGeneric Framing Procedure (GFP)
■ RFC-1757 RMON (Remote Monitoring)
■ Specifications:
Tellabs Ethernet-over-SONET with Virtual Concatenationreduces wasted capacity.
DS-1 Interface■ 28 ports per board■ Jitter performance: Per ANSI T1.102, GR-253
DS-3/STS-1(EC-1) Interface■ 8 ports per board, BNC connectors■ DS-3 format: M13, DS-3 clear, C-bit parity■ EC-1/STS-1 format support: VT1.5 mapped■ Jitter performance: Cat. I per GR-499, Cat. II per
GR-253
SONET Optical Interface Boards■ 4 port, 8 port OC-3, 155.52 Mbps■ 1 port, 4 port OC-12, 622.08 Mbps■ One port OC-48, 2.488 Gbps■ 1310 nm, 15xx nm ITU■ Fully non-blocking■ Traffic loading: 100% TDM, 100% data or any
traffic mix■ Jitter performance: Category II per GR-253■ UPSR ring support
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The following trademarks and service marks are owned by Tellabs Operations, Inc., or its affiliates in the UnitedStates and/or in other countries: TELLABS®, TELLABS and T symbol®, and T symbol®. *All other company namesand products mentioned herein may be the property of their respective companies.
with holdover■ Synchronization status messaging on SONET
S1 byte and ESF BITS interface■ Primary and redundant BITS IN/OUT■ Loop/line timing to any SONET interface
Physical■ HD-336 Shelf:
■ Size: 23.6” h x 17” w x 12” d (3 per 7-ftrack)
■ Mounting options: 19" or 23" rack
■ High Density Switch Shelf:■ Size: 36.75" h x 20.5" w x 13.9" d
Environmental■ Operating temperature: 0 to +50° C■ Storage temperature: -20 to +70° C
DC Power Requirements■ Dual independent feeds■ Input voltage: -48 VDC■ Operating range: -42.0 to -56.0 VDC
Alarms and OS Interface■ OS interface: Local RS-232 craft, 100-Base-T
LAN, X.25■ External alarms: Reserved — 6 outputs,
Definable — 8 inputs, 6 outputs■ Terminal server 4 RS-232
Agency Approvals■ NEBS: GR-63-Core, GR-1089-Core (Level 3)■ Safety: UL 1950, CSA C22.2 No. 950■ EMI: FCC Class A, FCC Part 15
Element Management Support■ Sun Solaris Platforms or Windows NT■ SNMPv2c Agent, TL-1■ FTP software download■ Automated facility test access — monitor and
split modes
Telcordia OSMINE Support■ TIRKS■ NMA
One Tellabs Center1415 West Diehl RoadNaperville, IL 60563 U.S.A. Tel: +1.630.798.8800Fax: +1.630.798.2000
■ Tellabs providesnetwork equipment and
professional servicesthat help the world’s
leading communicationscarriers succeed in
delivering today’sservices and enablingtomorrow’s. The world
communicates throughTellabs™ — most
telephone calls andInternet sessions in
several countries,including the United
States, flow through thecompany’s equipment.Our employee-owners
develop and deploymetro optical networking
solutions and businessconnectivity services inpartnership with Tellabscustomers in more than
