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MO IVA IONMO IVA ION
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MASLOWS HIERARCHY OF NEEDSMASLOWS HIERARCHY OF NEEDS
THEORYTHEORY
Propounded the theory in 1943 in A Theoryof Human Motivation
Put down the concept of prioritization ofhuman needs in hierarchical order.
Illustrated in the form of a pyramid, withneeds bifurcated in 5 levels
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NEED BASED PYRAMIDNEED BASED PYRAMID
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CRITICISM OF MASLOWS THEORY
Many thinkers feel that needs cant be ranked
Hierarchy cannot exist
Needs can arise anytime, and they can be ofany nature
People do not wait for one level of need to getsatisfied before moving on to a higher level
Different levels of needs tackled simultaneously
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McGREGORS THEORY X AND THEORY Y
Douglas McGregor, from the MIT Sloan Schoolof Management developed concept in the
1960s book 'The Human Side Of Enterprise'
Improvement over Maslows Needs Theory
Two fundamental approaches to managingpeople
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MCGREGORS THEORY X & THEORY YMCGREGORS THEORY X & THEORY Y
Theory X Theory Y
Dislike Work Like to Work
Need control and force tomake them work
Can be self disciplined forobjectives they arecommitted to
Like to be directed Will accept responsibility
Lack ambition Will come forward with newideas
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CRITICISM OF McGREGORSCRITICISM OF McGREGORS
THEORYTHEORY
Seem to represent unrealistic extremes
Most employees and managers fallsomewhere in between these poles
A mix of both styles seemed far more realistic
and pratical
Too rigid
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HERZBERGS MOTIVATION-HYGIENE THEORYHERZBERGS MOTIVATION-HYGIENE THEORY
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CRITICISMS OF THE TWO FACTORCRITICISMS OF THE TWO FACTOR
THEORYTHEORY
Does not recognizeDoes not recognizeindividual differences.individual differences.
Failure/ Discontent allowsFailure/ Discontent allowstransfer of blame.transfer of blame.
Job satisfaction does notJob satisfaction does notimply a high level ofimply a high level of
motivation or productivity.motivation or productivity.
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MCCLLELANDS THEORY OF LEARNEDMCCLLELANDS THEORY OF LEARNED
NEEDSNEEDS
Need for achievementNeed for achievement(nAch)(nAch)
The drive to excel andThe drive to excel andsucceed.succeed.
Need of affiliation (nAff)Need of affiliation (nAff)
The desire forThe desire forinterpersonalinterpersonalrelationships.relationships.
Need for power (nPow)Need for power (nPow)
The need to influence theThe need to influence thebehavior of others.behavior of others.
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HIGH N-ACH PEOPLEHIGH N-ACH PEOPLE
Strong risk appetite.Strong risk appetite.
Work in isolation or withWork in isolation or with
other high achievers.other high achievers.
Status and recognitionStatus and recognitiondesired.desired.
The Fast and the Furious.
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HIGH N-AFFIL PEOPLEHIGH N-AFFIL PEOPLE
Image Oriented.Image Oriented.
Tendency to conform toTendency to conform to
group(s).group(s).
Low conflict threshold.Low conflict threshold.
Co-operation overcompetition
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HIGH N-POW PEOPLEHIGH N-POW PEOPLE
Status Oriented.Status Oriented.
Desire to exert controlDesire to exert controlon surrounding entitieson surrounding entities
and environment.and environment.
Two types of power:-Two types of power:-
Personal power.Personal power.
Institutional powerInstitutional power.
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EXPECTANCY THEORYEXPECTANCY THEORY
An individual is motivated if he/she believes
that:
A positive correlation exits between effort &performance
Favourable performance will result in a desiredreward
The reward will satisfy an important need
The desire to satisfy the need is strong enough tomake the effort worthwhile
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Effort Performance
Personal Goals
Rewards
E I
V
Instrumentality (Performance Rewards)Valence (Rewards Personal goals)
MOTIVATIONAL FACTORSMOTIVATIONAL FACTORS
Expectancy (Effort Performance)
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Expectancy Instrumentality Valence
MOTIVATION
JOB
SATISFACTION
MOTIVATION A PRODUCT OF PERCEPTIONSMOTIVATION A PRODUCT OF PERCEPTIONS
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ADVANTAGES AND LIMITATIONSADVANTAGES AND LIMITATIONS
Advantages
Mental processes
Individualdifferences
Limitations
Further Testing
ReliableMeasures
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Goal Setting TheoryGoal Setting Theory
Goal setting is the process ofmotivating employees and clarifying
their role perceptions by establishingperformance objectives.
Goals are targets and objectivesto be achieved in the future
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Motivational SourceMotivational Source
Indicates what has to be done and how mucheffort should be exerted.
Focuses attention on items of organizationalimportance.
Encourages better planning and utilization ofresources
Creates a sense of excitement and encouragesemployees to prepare a plan of action.
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Characteristics ofCharacteristics of
Motivating GoalsMotivating Goals
Specificity / Specific Goals
Challenging Goals
Relevant Goals
Feedback
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Goal Setting & Feedback
GoalsSpecificDifficult
Accepted
Effects on PersonDirects attention
EnergisesEncourages persistency
New strategies developed
Feedback
Performance
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Limitations to Goal SettingLimitations to Goal Setting
TheoryTheory
When workers lack the skills and abilitiesneeded to perform at a high level.
When workers are given complicated &difficult tasks that require all of theirattention and require a considerable amountof learning.
Negotiation of Goals
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Guidelines for SMART
Goals
SSpecificMMeasurableAAttainable
RResults orientedTTime bound
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Adams Equity TheoryAdams Equity Theory
Outcomes
Salary & Bonus
Fringe Benefits
Social Prestige
Inputs
Time worked
Effort involved
Units produced
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An Equitable SituationAn Equitable Situation
$2
1hour
= $2 per hour$4
2hours
= $2 per hour
Self Others
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Over rated InequityOver rated Inequity
$3
1hour
= $3 per hour
$2
1hours
= $1 per hour
Self Others
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Under rated InequityUnder rated Inequity
$2
1hour
= $2 per hour$3
1 hour
= $3 per hour
SelfSelf OtherOther
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Motivation at Work.Motivation at Work.
Many a times you lead a teamMany a times you lead a team
UPUP
Competition is and turnover isCompetition is and turnover is
LOWLOWPerhaps youd like to see more productivityPerhaps youd like to see more productivity
More EnergyMore EnergyYou wish your team was ......You wish your team was ......
..Well more of a team..Well more of a team
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In that case learn toIn that case learn toFish!Fish!
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PlayPlay
Be ThereBe ThereMake their DayMake their Day
Choose Your AttitudeChoose Your Attitude
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CORPORATE SPEAKCORPORATE SPEAK
To see a delighted customer & a delighted team at the end of the day isMOTIVATION for me. However to achieve this, one has to go through thegrind personally and along with the team. It is important that every TeamLeader is self motivated and believes in himself and his abilities; else the
negative vibes very effectively rub off on your team and are visible in theend results. ..Finally Smile and enjoy your workMr. Kevin Fernandes
Head-Program Mgmt - Tata Tele Services
Motivation means engaging an employee such that he or she puts theirheart into their work and this comes shining through in his or her
actions..Organizations that practice sincere motivation are happy places towork in. Those that manipulate employees and motivate them cannot sustaina good working atmosphere for long and decline rapidly...
Mr. Rudolf DSouzaSr. General Manager - Eureka Forbes Ltd
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Thank You!Thank You!
This presentation was brought to you byThis presentation was brought to you by
Sneha Dedhia,Sneha Dedhia,Sharon Aranha, ElaineSharon Aranha, Elaine
DSouza, Christopher DSouza, ChristineDSouza, Christopher DSouza, Christine
Paul &Paul &
Alphonso DSouzaAlphonso DSouza