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GTP Investor Business Plan

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    EGO Solutions

    Preliminary Business PlanFor

    A Global B2B

    Trade Portal

    Presented to

    MedVentures

    September 2010

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    TABLE OF CONTENTS

    1. EGO Solutions Company Profile1.1 Who is EGO Solutions?1.2 EGO Solutions Corporate Power

    1.2.1 Local Alliances1.2.2 International Alliances

    1.3 EGO Solutions Flagship Product1.3.1 Tradeegypt.com

    2. Tradeegypt.com Achievements2.1 Ranking.com Ranking2.2 Search Engine Optimization Success2.3 Quick Inquiries, Trade Leads& Inquiries Received by Members on Tradeegypt.com

    20092.5 Tradeegypt.com 2006 Visitor Statistics2.6 Tradeegypt.com Customer Base August 20062.7 Tradeegypt.com Financials for 20052.8 Tradeegypt.com Online Marketing Success

    3. EGO Solutions Services & Revenue Streams

    4. The Global Trade Portal B2B Marketplace for the World4.1 Introduction4.2 Current Marketing Situation

    4.2.1 Current Market Situation4.2.2 Competitive Situation

    4.3 Key Success Factors

    5. Overview of the Proposed Global Portal5.1 Marketing Objectives5.2 Marketing Strategy

    5.2.1 Target Markets5.2.1 (a) Sectoral Segmentation5.2.1 (b) Geographic & Demographic Segmentation5.2.1 (c) The Marketing Mix Matrix

    5.3 Positioning5.4 Range of Available Services5.5 Pricing

    5.6 Advertising5.7 Proposed B2B Portal Features5.8 Proposed B2B Portal Infrastructure Requirements

    5.8.1 Top Management & Executive Board5.8.2 Middle Management5.8.3 Departmental Structure5.8.4 Infrastructural, Operational, and Marketing Financial Requirements

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    1. EGO Solutions Company Profile

    1.1 Who is EGO Solutions?

    EGO Solutions is an Egyptian Information Technology Solution Provider

    engaged in the field of internet solutions and e-marketing. EGO is now serving

    more than 3,000 clients in Egypt and over 40,000 overseas providing them

    with value rich Internet marketing solutions including Business Content,

    Website Development, E-commerce Solutions, Electronic Marketing, and B2B

    Marketplaces.

    We believe in the importance of using Internet in business, so our mission is

    to help maximize the benefits received by our customers from the internet

    revolution by starting an online business with professional electronic

    marketing to increase their sales and decrease their costs. We have excelled

    in this field and now we are confident that we can produce results.

    Furthermore, we have a proven track record in this field. During the past five

    years, EGO Solutions through its exceptional B2B trade portal,

    Tradeegypt.com, has successfully provided the Egyptian business community

    with the countrys first full-fledged Business to Business (B2B) Marketplace

    which has in a very short period of time dominated a leadership position

    among its rivals in the international online arena. EGO Solutions has

    developed for Tradeegypt.com a Consortium of Excellence comprising more

    than 168 trade facilitation partners in over 85 countries from around the

    globe. The powerful design and development capabilities put intoTradeegypt.com coupled with a broad spectrum Global Marketing Campaign

    were the primary reasons why we have gained such international recognition.

    Our reputation which was based on a track record of success has given us the

    opportunity to contribute in the design and development of the websites of

    several institutions and associations including, Canada Egypt Business

    Council, British Egyptian Business Association, and the Egyptian E-

    Government Portal among several others.

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    1.2 EGO Solutions Corporate Power

    1.2.1 Local Alliances

    Our unique and in some cases exclusive governmental alliances in Egypt

    include:

    Ministry of Foreign Trade & Industry (MFTI)

    Industrial Modernization Center (IMC)

    Ministry of Communication & Information Technology (MCIT)

    Ministry of the State for Administrative Development (MSAD)

    Horticultural Export Improvement Association (HEIA)

    European Information Correspondence Center (EICC)

    British Egyptian Business Association (BEBA)

    Good News 4 Financial News (GN4FN)

    Egypt Canada Business Council (CEBC)

    Egyptian Exporters Association (Expolink)

    Egyptian Junior Business Association (EJB)

    Al-Alam Al -Youm Newspaper

    Foreign Trade Training Center (FTTC)

    Egypt Yellow Pages

    1.2.2 International Alliances

    Although securing those local alliances was an extremely demanding and

    exhaustive task, yet EGO Solutions realized that it was only half the mission.

    The other half was ensuring much stronger alliances with the major players

    within the international marketplace. Consequently, EGO Solutions invested

    more than three years in developing international alliances with the best and

    strongest trade facilitators worldwide to set up a Consortium of Excellence

    which would ensure that our clients products receive a fair chance at

    competing effectively, professionally, and efficiently within the global arena.

    Today, the Consortium of Excellence comprises more than 168 trade

    facilitation companies in over 85 key countries worldwide.

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    The EGO Solutions International Marketing Team is constantly working on

    developing alliances with strong trade facilitators and service providers in

    order to maximize the exposure of our members to the largest number of

    possible buyers and importers all over the world.

    1.3 EGO Solutions Flagship Product

    1.3.1 Tradeegypt.com

    Tradeegypt.com acts as a one stop shop for all the needs of the business

    community, assisting them to successfully exist within the global

    marketplace. In 2004, the size of the transactions which took place within the

    various B2B platforms was estimated at US$5.3 trillion and is expected to

    reach an astounding US$8.3 trillion by the end of 2010. Tradeegypt.coms

    primary objective is to place Egypt among the attractive and accessible

    export and sourcing destinations of the World.

    Tradeegypt.com is a B2B marketplace built on international standards and

    specifications and has become recognized globally as a value-rich platform

    where buyers and sellers interact to establish effective business relations. To

    date, the Portal is ranked as the 10th largest B2B Marketplace on the World

    Wide Web. Tradeegypt.com serves manufacturers, importers, exporters,

    suppliers, shippers, and service providers by assisting them in

    Finding Buyers and Sellers from around the World

    Strategically positioning themselves within the clusters of

    prospective counterparts within the global marketplace

    Sourcing for production components and raw materials local

    & International

    Reducing production costs

    Reducing shipping cost

    Finding shipping companies

    Finding trade related service providers

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    2. Tradeegypt.com Achievements

    Since its launch in February of 2005, Tradeegypt.com has established itself among

    the leading B2B marketplaces in the world. Backed by three years of preparation,

    benchmarking, research and development, Tradeegypt.com had in less than one

    year become ranked as one of the most visited B2B Trade Portals. Below is an

    account of the various achievements accomplished by Tradeegypt.com.

    2.1 Ranking.com Ranking

    Ranking.com calculates the online popularity of the most visited websites andprovides these results free to the World Wide Web. Since 1998 Ranking.com

    has performed market research upon a statistically, geographically and

    demographically significant number of surfers. By recording these surfers'

    website visits, Ranking.com calculates the ranking of the top 900,000

    (growing every month) most visited websites and provides the results to

    surfers absolutely free! According to Ranking.com, Tradeegypt.com is the

    10th most popular B2B Marketplace within its category of

    Business/Trade/Directories.

    2.2 Search Engine Optimization Success

    Research by prominent IT market research firms such as Gartner, shows that

    internet surfers solicit the use of search engines for their information needs.

    The same studies show that 60% of the users will view the first pages of

    results for a given keyword while 40% view the first two pages. This means

    that if a website does not appear on the first two pages of the keyword

    relevant to their field of business then their website as a marketing tool

    becomes useless.

    Tradeegypt.com has investing time and money in studying and identifying

    the secrets behind search engine optimization and has now achieved a first

    two page rank on the major search engines (Yahoo, Google, MSN, etc.) for

    more than 12,000 keywords. This is a continuous exercise that needs

    dedicated time and constant improvement.

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    2.3 Total No. of Quick Inquiries, Trade Leads& InquiriesReceived by Members on Tradeegypt.com 2009

    2.4 Total No. Of Trade Leads Posted 2009

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    2.4 Tradeegypt.com 2010 Visitor Statistics

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    2.5 Tradeegypt.com Customer Base August 2006

    Tradeegypt.com has an impressive base of esteemed clients that are

    receiving unique, exceptional business related services through the Portal. To

    date TE Members are as follows:

    Paid Members

    Egyptian Paid Subscribers 2,643

    Paid Shipping & Freight 97

    Export Service Providers 32

    Non-Paid Members

    Foreign Importers (Free based on industry

    Standards)

    23,674

    Foreign Exporters 13,131

    2.6 Tradeegypt.com Financials for 2009

    Revenue from Subscriptions of

    20093,300,000

    Total Expenses in 2009 825,000Net Profit 2,475,000Profit Margin 75%

    2.7 Tradeegypt.com Online Marketing Success

    Advertising

    o Advertising for TE on 168 portals and trade related websites

    Affiliations with International Trade Partners

    o Established affiliate agreements with major trade portals

    Examples: Importers.com, Europages.com,

    Tradefeeds.com

    Commercial Representation Offices

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    o Established communication lines with several CRO around the

    world

    3. EGO Solutions Services & Revenue Streams

    EGO SOLUTIONS offers an assortment of specialized professional services aimed at

    assisting Egyptian manufacturers and traders through acting as a one-stop shopfor all their business needs. Our services cover the following areas:

    Business to Business Marketplace (www.tradeegypt.com)

    Business Content Provider

    Specialized Business Studies & Research

    Portal Development & Marketing

    Search Engine Optimization

    Web & Multimedia Development

    Online Marketing Campaigns

    With this know-how that has been developed and mastered over the past 5 years,

    EGO Solutions is now ready to expand into the global arena and become a key

    player within the world of online trade services providers. The following pages

    provide a description of the Global Trade Portal which will be developed to become

    the second largest B2B Marketplace in the world. The financial requirements and

    expected revenues are provided.

    4. The Global Trade Portal B2B Marketplace for theWorld

    4.1 Introduction

    In recent years the world has witnessed several economic shocks that have

    made it essential to find new and alternative means for establishing global

    trading. The Internet revolution has contributed very effectively in providing a

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    http://www.tradeegypt.com/http://www.tradeegypt.com/
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    cost effective solution for reaching international markets. Studies conducted

    by specialized internet research firms such as Gartner have showed that

    commercial transactions that take place through internet marketplaces have

    reached in excess of US$8.3 trillion.

    The reason is that B2B Marketplaces offer a wide reaching cost effective

    means for international promotion and for finding buyers and sellers from

    around the world. It has become an inevitable solution for global businesses

    to utilize B2B Marketplaces through which they can facilitate their export

    efforts. This model has worked successfully for countries since 1999 and has

    proven to be a proficient means for worldwide promotion.

    GTP will be built on international standards and specifications in accordance

    with the United Nations Standard Products and Services Code (UNSPSC).

    4.2 Current Marketing Situation

    4.2.1 Current Market Situation

    The establishment of a firm international business existence has become a

    necessity in the strategic planning of businesses worldwide. Previously, local

    markets had absorbed the production of most businesses and were more

    profitable than export. In recent years, due to massive economic shocks, and

    the rapidly increasing number of international agreements such as the GATT,

    the local marketplaces have become extremely weak and exporting became

    a matter of life or death especially for manufacturers and producers.

    B2B Marketplaces has been developed in order to assist manufacturers and

    exporters in effectively developing their export activities by introducing them

    to the explosive US$ 8.3 trillion online marketplace.

    Considering that this is still to a large extent a new technology, to date there

    are a little over 2,000 B2B marketplaces in the world. Some of those are

    developed to cater to the needs of specific countries like Tradeegypt.com,

    and a few others are global, serving the entire online business community.

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    However, one B2B Marketplace stands out in the middle of all such portals

    and that is Alibaba.com, a Chinese trade portal that has set the trend and has

    become a benchmark against which all B2B Marketplaces measure their

    success. Alibaba.com was launched in 1999 and has become the number one

    trade portal in the world with over one hundred thousand paid subscribers. In

    addition to the large customer base which is primarily due to the national

    initiative in China towards export promotion coupled with an explosive

    population, Alibaba.com has established its leadership position through a

    series of carefully planned, well structured, high impact online and offline

    marketing and advertising campaigns. As a result, the portal has become an

    attractive, lucrative opportunity to investors from around the World, a factwhich encouraged Yahoo.com to buy a 40% share of the portal in exchange

    for Yahoo China; a US$4.0 billion merger.

    The rest of the B2B Marketplaces have focused intensively on the IT element

    of the portal operation and functionality with less emphasis and budget

    allocation to marketing. This to a large extent is due to the fact that in most

    of the cases the developers of the portal have an IT background as opposed

    to a business or trade expertise.

    Nonetheless, the market is far from being saturated and because the

    subscription fees range from US$100 to US$ 500 annually on a typical B2B

    trade portal, companies tend to widen their range of opportunities through

    subscribing to several portals simultaneously.

    4.2.2 Competitive Situation

    At present, most of the existing attempts to develop a high traffic B2B

    Marketplace similar to Alibaba.com have been to say the least unsuccessful.

    Alibaba.com remains the leading B2B Marketplace in the World for its

    emphasis on marketing, promotion and advertising backed up by solid

    financial resources which are essential for the implementation of such high

    impact campaigns that deliver high return on investment.

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    However, with the appropriate know-how, a well planned marketing

    campaign, developed within a sensible business-oriented mentality, and the

    required financial resources, creating a B2B Marketplace that establishes a

    number two position after Alibaba.com is an objective that is definitely

    achievable.

    Due to the reasons mentioned within Section 5.2.1, namely, technical rather

    than business oriented backgrounds of B2B Marketplace developers, and the

    fact that this is still a technology being further explored, it is not expected

    that there will be many successful attempts in the near future to meet the

    proposed objective of a number two position as the largest B2B Marketplacein the World.

    In short, there exists almost no competition to Alibaba.com at this point, and

    those that do exist lack the marketing comprehensiveness or the realistic

    business needs of global commercial community.

    4.3 Key Success Factors

    There are several key factors that directly and positively impact the success

    of this project. Those factors are:

    The business oriented and IT experience and qualifications of

    the personnel within the management and staff

    The comprehensiveness of the offering based on a scrupulous

    analysis of the real needs and requirements of the global

    manufacturers/exporter

    The know-how in establishing international affiliations which

    will provide the portal with:

    oDatabases of importers/exporters worldwide

    oWide variety of international trade leads

    oMulti-posting capabilities

    o

    Banner exchange for exposure and optimization

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    The know-how acquired and formulated by the Operations

    Team in developing high return marketing and advertising campaigns

    The successful development, deployment, management andoperation of the Tradeegypt.com Portal which provides a solid

    foundation for credibility and reliability

    The availability of necessary resources would allow the Portal

    to take advantage of promotional opportunities and dynamically

    implement innovative techniques that maximize the return on

    investment of the stakeholders

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    5. Overview of the Proposed Global Portal

    5.1 Marketing Objectives

    The marketing objective of TE covers several areas. Those are as follows:

    1. Internet (Online) marketing campaigns

    a. Portal launching announcement to the online community

    i. search engines

    ii. announcement sites

    iii. general directoriesiv. geographic sites

    v. specific-interest sites

    vi. selective sites

    b. Issuing a successful press release

    i. having newsworthy content

    ii. targeting interested editors

    iii. matching distribution method with editor preference

    iv. properly formatting the release for each method of

    distribution

    c. Announcing in newsgroups

    i. Industry specific newsgroups

    ii. General newsgroups

    d. Participating in e-mail lists

    e. Obtaining links from other websites

    i. one-way links to TE

    ii. two-way links to TE

    f. Purchasing ad banners on other websites

    g. Partnerships & Alliances

    h. Specialized Subscriptions

    i. Search Engine Optimization

    j. Google AdWords & Paid Inclusions

    k. Yahoo! Advertising & Paid Inclusions

    l. Trade Portal Advertisingm. High Traffic Portal Advertising

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    n. News Portals Advertising

    o. Running on-site events

    p. Issuing an e-newsletter

    q. Conducting a direct e-marketing campaign

    r. Measuring results

    2. International Marketing Campaigns Above & Below the Line

    a. Media

    b. Newspaper

    c. Magazines

    d. Television

    e. Outdoorf. Hotels

    g. Convention Centers

    h. International Directories Hard Copy

    i. Specialized Sector Specific Events

    j. Trade Fairs & Exhibitions

    k. Embassies and Consulates

    5.2 Marketing Strategy

    5.2.1 Target Markets

    There are several target areas that need to be approached in order to

    maximize the effectiveness of the marketing campaign. The marketing

    campaign that will be described in details in the following pages will be

    executed on specific targets in order to ensure optimum impact as well as

    relevance and reliable measurement results. The marketing campaign will be

    multi-dimensional addressing several different characteristics and attributes

    of our target recipients. The segmentation will be Sectoral, Demographic, and

    Geographic.

    5.2.1 (a) Sectoral Segmentation

    Based on specialized research and analysis of actual figures and capacities,

    key sectors within the Global Industry will be identified and selected. Those

    key sectors will be selected based on their ability to demonstrate

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    competitiveness, conformity to international requirements and reliable

    delivery capabilities.

    Through our research, both in-house, or with the assistance of international

    specialized firms, the most prospective and potential global markets will be

    identified for each of the pre-selected key sectors. The Global Marketing

    Campaign (GMC) will be executed on those target markets in order to focus

    resources and intensify the reach to the audience that demonstrate the most

    potential and who would be most interested in receiving the messages within

    the GMC.

    5.2.1 (b) Geographic & Demographic Segmentation

    There are countries with larger business community than others. Those

    communities will be studied in order to identify their characteristics and the

    level of internet usage in relevance to their daily business operations. Those

    countries are: Germany, France, Sweden, Croatia, Bulgaria, Spain, Italia, UK,

    Greece

    Those countries represent the first target segment based on their

    demography in conjunction with their internet usage.

    5.2.1 (c) The Marketing Mix Matrix

    The marketing mix of the nine components of the GMC will be implemented

    within each of the three segments described above according to the needs

    and requirements of each individual sector.

    A combination of techniques and segments will be designed in order to arrive

    at the optimum formula which would maximize the exposure and ensure

    visibility as well as cost effective awareness to the largest number of

    prospective candidates within the international marketplace. The table below

    demonstrates the marketing mix that will be appropriately completed based

    on the needs and requirements of each segment.

    TARGETED SEGMENTATION

    Sectoral Demographic GeographicPartnerships & Alliances

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    Specialized Subscriptions Search Engine Submission Search Engine Optimization

    Google AdWords & Paid Inclusions Yahoo! Advertising & Paid Inclusions Trade Portal Advertising High Traffic Portal Advertising News Portals Advertising

    Furthermore, an inter-segment relationship may be identified based on the

    results of research and the study of those segments as well as the practical

    feedback from the outcome of the measurements of each phase of the GMC

    which would pinpoint specific niche targets for smaller individual campaigns.

    5.3 Positioning

    The Portal will be positioned as the 2nd largest B2B Marketplace in the World.

    Portal positioning is the online equivalent to product positioning in market

    and product strategy. We need to relate our website to the benefits offered to

    target users, and locate it in relation to its strategic focus on defined benefits

    for defined target users. The Portal will be positioned to play towards

    strengths and away from weaknesses.

    The Global Trade Portal (GTP) Positioning Statement:

    Through a vast network of partnerships and alliances coupled with a wide

    reach international marketing campaign, GTP offers a non-traditional, user-

    friendly and cost-efficient channel for Global Exporters / Manufacturers to

    exist and interact within the Global B2B Marketplace to establish trade

    relationships with international buyers and suppliers. Unlike other B2B Portals

    GTP focuses from a business oriented perspective on the real needs and

    problems specific to Exporters / Manufacturers and assists them in

    overcoming those hurdles by providing them with realistic, practical solutions

    that facilitates the export process / activity and renders them more

    competitive within the international marketplace.

    5.4 Range of Available Services

    The Portal product line will include the following:

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    1. Paid Subscriptions for Egyptian Companies

    a. Platinum Membership

    b. Gold Membership

    c. Silver Membership

    d. Shipping & Freight Membership

    e. Export Service Provider Membership

    2. Paid Advertising on the Portal

    a. Homepage Banners & Buttons

    b. Internal Page Banners & Buttons

    c. Text Link Advertising

    d. Featured Product, Company, Offer

    5.5 Pricing

    The pricing strategy for the Portal will take into consideration the awareness

    factor and the need to attract the largest number of subscribers during the

    first year. Pricing for the international target customers is based on the

    market price for similar portals and will be set accordingly. Accordingly, the

    price for the service is set at a modest value with a price range for different

    categories in order to encourage subscribers by minimizing the financial risk

    and accommodating the various financial capabilities of the target market.

    The proposed pricing is set as follows:

    MembershipCategory

    AnnualSubscription

    (US$)

    Platinum Membership 300Gold Membership 200Paid Subscriptions for ForeignExporters

    150

    Shipping & Freight Membership 100Export Service Provider Membership 100Importers FREE

    5.6 Advertising

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    Advertising for the TE services will cover two main components. Those

    components are:

    Online Advertising

    Offline Above & Below the Line Advertising

    Advertising Mix

    There are several advertising techniques that can be used to reach the

    discussion makers within our target segments. Those include both above the

    line as well as below the line advertisements. Due to the nature of our

    specific industry the main concentration of the advertising budget will bedirected towards online campaigns which in our case would prove more

    efficient in terms of cost as well as effectiveness.

    Above and below the line campaigns will be used modestly to develop

    corporate image and to further emphasize the impact of the more intensive

    online advertisements.

    The advertising and promotional mix will include the following:

    E-mail Campaigns

    Mail Campaigns

    Services Flyers

    Corporate Posters

    Corporate Brochures

    Multimedia CDs

    Newspapers

    Airline Magazines

    Hotels

    Convention Centers

    Specialized Sector Specific Events

    Trade Fairs & Exhibitions

    Giveaways

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    5.7 Proposed B2B Portal Features

    B2B STANDARD SERVICES & FEATURES GTPInternational B2B Marketplace Standard Structure

    Adapted B2B Category Structure According to United NationsStandard Products & Services Code (UNSPSC)

    YES

    Ability to Post Offers to Sell YES

    Ability to Post Offers to Buy Raw Materials YES

    Self-Registered Buyers on the Portal YES

    Offers to Buy Posted by Non-Egyptian Importers YES

    Dynamic Online Product Catalogue (Subscriber Developed

    Website with personal URL)

    YES

    Onsite Directories

    Egyptian Exporters Directory YES

    Foreign Importers Directory YES

    Foreign Raw Materials Suppliers Directory YES

    Directory of Shipping Companies YES

    Directory of Export Service Providers YES

    E-Office Manage YES

    Create company Profile YES

    Upload/Edit Company Logo YES

    Upload/Edit Company Video YES

    Post and Manage Trade Leads YES

    Receive Inquiries and Offers to Buy Interactively through thePortal

    YES

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    Build and Edit Online Product Catalogue (Website) YES

    Request and Receive Shipping Quotations YES

    Inbox For Managing and Communicating with Contacts YES

    International Partnership Program YES

    Business Center Helpdesk

    Assistance in Business Writing Skills YES

    Assistance in Translation YES

    Receive Trade Alerts from TE Messaging Center RegardingPotential Offers

    YES

    Online Live Support & Export Helpdesk YES

    Telephone & E-mail Support YES

    Online Live Support YES

    Export Helpdesk YES

    Shipping Information Center YES

    Exporter Guide YES

    Exporter Tools YESResource Library YES

    Business Directory YES

    Assistance with Fraud Identification YES

    Assistance on Participation in International Trade Fairs YES

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    5.7 Proposed B2B Portal Features (Continued)

    B2B STANDARD SERVICES & FEATURES GTPDistribution of Market and Product Studies and Research YES

    Content Verification YES

    Portal Training (Online & Physical) YES

    Raw Materials Sourcing Studies YES

    Business Match Making YES

    Marketing Activities

    Co-branding agreement with prominent providers YES

    Attend trade exhibitions and fairs to indirectly promote ourcustomer base

    YES

    Organize specialized seminars and workshops YES

    Online marketing campaigns YES

    Online paid inclusions on search engines such asGoogle and Yahoo

    YES

    Online paid advertising on high traffic websites andportals

    YES

    E-mail campaigns to prospective buyers from aroundthe globe

    YES

    Acquiring of reliable, validated databases of prospectiveimporters and raw material suppliers

    YES

    5.8 Proposed B2B Portal Infrastructure Requirements

    The services offered by GTP to its customers are have been carefully

    structured and developed to follow a systematic, scientific implementation

    methodology. In order to be able to stand by our claim as a one-stop-shop for

    all trader needs and to confirm our policy of providing value while ensuring

    continuous improvement, it will be necessary to develop a state of the art

    internal organization structure that includes multi-division departments to

    cover all the elements required for total quality service.

    The Portal will comprise several departments and divisions that are

    responsible for the various services that the Portal offers to its subscribers.

    Those departments are smoothly run by the following management structure:

    5.8.1 Top Management & Executive Board

    Managing Director (Chairman)

    Director of Marketing & Sales

    Director of Operations

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    Chief Technical Officer

    5.8.2 Middle Management

    Marketing Manager

    Sales Manager

    Public Relations Manager

    Verification & Validation Manager

    Resource Center Manager

    Customer Support Manager

    Human Resources Manager Business Development Manager

    Legal Department Manager

    Finance & Accounting Manager

    Research & Development Manager

    5.8.3 Departmental Structure

    Marketing & Sales Department

    o Marketing Division

    International & Web Marketing Unit

    International Marketing Unit

    Market Research Unit

    o Sales Division

    Online Sales Unit

    o Public Relations Division

    International PR Unit

    Ad Agency Coordination Unit

    Operations Department

    o Verification & Validation Division

    o Quality Assurance Division

    o Help Desk And trade consultancy

    Information Technology (IT) Department

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    o Technical Support & Infrastructure Division (incl. Online

    Support)

    o Web Administration Division

    Web Development Unit

    Graphic Design Unit

    o Software & Desktop Applications Division

    o Security Division

    Customer Care Department

    o Secretarial & Office Management Division

    o Customer Service Division

    Human Resources Department

    o Recruitment and Personnel Division

    o Training & Development Division

    Research & Development

    Business Development & Strategic Planning Department

    Legal Department

    Finance & Accounting Department

    The GTP Internal Structure will comprise multi-division departments headed

    by the Top Management and monitored by the Quality Assurance Officer, a

    role which is played by the Director of Marketing & Sales who is a Founding

    Partner and a Certified Quality Consultant & Auditor by Quality Austria for the

    ISO9001:2000.

    5.8.4 Infrastructural, Operational, and Marketing Financial

    Requirements

    The infrastructure requirements necessary for operation includes hardware,

    software, office space and furniture, licenses, connectivity, networks, among

    other things. The tables below provide a breakdown of the various

    requirements that have been identified based on their necessity for the

    smooth operation of the Portal.

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    The breakdown of the financial requirements for the infrastructure is as

    follows:

    Infrastructure Requirements

    IT Basic Requirements(Hardware, Software, Licenses, etc.)

    Office Requirements

    Annual Overheads

    Fixed Expenses (Rent, Salaries, etc.)

    Variable Expenses

    Marketing & Promotional Costs

    Online MarketingAbove & Below the Line Marketing

    PR

    Cost of Operations

    Database Acquisition & Compilation

    Data Entry

    Data Verification & Validation

    o Telephone Verification

    Local

    Internationalo Fax Verification

    Local

    International

    Market Intelligence & Research

    o Local

    Focus groups

    Surveys

    Questionnaire Mail-Outs

    Market Monitors

    o

    International Soliciting Studies

    Subscriptions to Resource Centers

    Periodicals

    Newsletters

    Information Bureaus

    Knowledge Banks

    Software Requirements

    o Microsoft Windows XP

    o Microsoft 2003 Server

    o Microsoft Office 2003

    o Microsoft Projecto Norton Client

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    o Internet Business Promotion Software

    o Traffic Monitoring Software

    o Statistical Analyzer

    o Multi-Posting Administrative Toolo Verification & Validation Admin

    o Image Optimizer

    o ASP to HTML Converter

    o TE Digital Trust Passport Certificate

    o Online Dynamic Catalog Builder Application

    o Visitor Logging System

    o Search Engine Optimization Software

    o Search Engine Submission Software

    o Fax Campaign Organizer

    o E-Mail Shots Organizer

    o Rank Optimization Analyzer & Submitter

    Required Software Licenses

    In order to run this operation according to best business practices and to offer

    the level of quality service through this exceptional innovative technique

    which is offered by GTP, all positions must be filled with high and medium

    caliber personnel who have the qualification and skills to undertake such

    responsibilities.

    On behalf of EGO Solutions Management I would like to thank you for your

    confidence in our professionalism and capabilities and for your interest in our

    proposal. I hope that the above proposed project is up to your standard and

    expectations.

    Thank you for your anticipated cooperation.

    Regards,

    Hisham Ibrahim Khalil MBA

    Managing Director & CEO - Founding Partner

    Export Gateway Online (EGO)


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