Date post: | 16-Jul-2015 |
Category: |
Services |
Upload: | sagar-kumbhani |
View: | 156 times |
Download: | 2 times |
Topic:- Guest supply & amenities
Class:- MBA (1st year)
submitted by:- Sagar kumbhani
Sanjay prajapati
Submitted to:- Shukanya mam
Guest supply:-
1) Guest Amenities:-
All the luxury items that a
hotel provides to its guest at no extra cost.
2) Guest Essential:-
Items that are essential to the
guestroom but not used up or expected to be
taken away by guest.
3) Guest expendables:-
Those guest supplies that are
expected to be used up or taken away by the
guest on leaving the property.
4) Guest Loan items:-
Supplies that are not normally
found in the guestroom, but are available to the
guest on request.
Coffee maker
Quality pens
Chocolates
Biscuit platter
Bathrobes
Flowers
Free beverages in minibar
Free snacks
Business kit:-pins, small stapler, paper clips
Bath gel, bath salts, bubble bath
Body lotion, body talc, body oil, deodorant
Shower cap
Shampoo, hair conditoners
Grooming kit:- nail dipper, small scissors,
comb
Loofah pads
Laundry bags and laundry forms
Match boxes
Guest stationary folder
Magazines
Plastic utility bags
Sewing kit
Shoe mits
Disposable slippers
Tent cards
Coffee sachets
Green Button
High-speed Wi-Fi Internet
Central air-conditioning
Soundproof rooms
32" flat screen TV with international
entertainment and news
DVD player
International in-room direct dial
phones with message facility
Eco-friendly bath amenities
24-hour hot & cold water
Complimentary tea/coffee maker
Complimentary bottled water
Minibar & gourmet corner
Separate shower cubicle
Bathtub in suite rooms
24-hour in-room dining
24-hour housekeeping
Digital in-room safe
Full-length wardrobe with bathrobe
Business desk with international power sockets
Pillow menu
Hair dryer
Ironing board (on request)
Complimentary newspaper every morning
Express check-in & check-out
High-speed Wi-Fi Internet
24-hour concierge & front desk
The Fern Club Lounge
24-hour coffee shop
Nightclub
Patisserie/cake shop
4 meeting venues for up to 400
guests
Swimming pool
Spa & sauna
Gymnasium
Business centre
Beauty salon
Same-day laundry service
Full service travel desk
Airport & local transfers
Smoking & non-smoking guest Rooms
Foreign exchange conversion
Safe deposit box
Wake-up calls