Guidance note on stakeholder involvement
Project Title: EmBuild - Empower public authorities to establish a long-term strategy for mobilizing
investment in the energy efficient renovation of the building stock
Grant Agreement N° 695169 - Deliverable N° 2.4
Lead Partner: KSSENA
Survey status on: 20.09.2016
Document produced on: 30.09.2016
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
IMPRINT
This document is issued by the consortium formed for the implementation of the EmBuild project under
Grant Agreement N° 695169 by the following partners:
GIZ - Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH (Germany)
KSSENA - Energy Agency of Savinjska, Šaleška and Koroška Region (Slovenia)
Eza - Energie- und Umweltzentrum Allgäu gemeinnützige GmbH (Germany)
BPIE - Buildings Performance Institute Europe ASBL (Belgium)
NALAS - Network of Association of Local Authorities of South East Europe (Macedonia)
TUM - Technische Universität München (Germany)
AE3R – Agentia pentru eficienta energeticasi energii regenerabile Ploiesti-Prahova asociatie (Romania)
UoB – University of Belgrade (Serbia)
REGEA – North-West Croatia Regional Energy Agency (Croatia)
EnEffect – DZZD EnEffect group (Bulgaria)
Lead Partner for the compilation of this document
Coordinator contact:
Frank Mischler
Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH
Max-Joseph Straße 5
80333 Munich, Germany
Authors of this report
Nejc Jurko (KSSENA), Sebastian Botzler (TUM), Marko Vlainic (REGEA), Mariangiola Fabbri (BPIE)
Disclaimer
Neither GIZ nor any other consortium member nor the authors will accept any liability at any time for any kind of damage or
loss that might occur to anybody from referring to this document. In addition neither the European Commission nor the
Agencies (or any person acting on their behalf) can be held responsible for the use made of the information provided in this
document.
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
About the project EmBuild (full name: Empower public authorities to establish a long-term strategy for mobilizing
investment in the energy efficient renovation of the building stock) is a project initiated in 2016, which
involves institutions from Germany, Bulgaria, Croatia, Romania, Serbia, Macedonia, Belgium and
Slovenia. It was established to empower public authorities at local and regional level- to establish a long-
term strategy for mobilizing investment in the energy efficient renovation of the public building stock,
based on national strategies.
Project background: 40% of all energy consumption and 36% of CO2 emissions in the European Union
arise in private and public buildings. By retrofitting the building stock, the energy consumption at EU
level can be reduced by more than 17%. The goal of the project is to identify administrative and technical
barriers that hinder the implementation of energy efficiency projects in public buildings with main focus
on selected municipalities.
The project is successful, if our focus municipalities have produced solid renovation strategies for their
building stock and became the front-runners for other municipalities across partner regions who follow
up their example.
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
TABLE OF CONTENT
About the project .............................................................................................................. 3
1 Introduction to Deliverable 2.4 ................................................................................... 5
2 What are the target groups of EmBuild? ...................................................................... 5
3 Introduction to the survey and methodology .............................................................. 5
3.1 Participation and Participants ................................................................................ 6
4 Results of the survey ................................................................................................... 9
4.1 Existing Knowledge and Working Proficiency ........................................................ 9
4.2 Experiences with Deep Renovation and Energy Efficiency .................................. 14
4.3 Existing Project and implemented Energy Efficiency Measures? ........................ 17
5 Conclusion ................................................................................................................. 19
5.1 Next steps ............................................................................................................ 20
6 Annex: questionnaire ................................................................................................. 21
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
1 Introduction to Deliverable 2.4 Following the project’s Communication plan (D2.2), in summer 2016, project partners have reached out to
public authorities - for the first time under the EmBuild banner- via an online survey tool.
In order to increase the capacity of public officers across the partner regions, the first step is to examine
their respective fields of interest, knowledge of energy efficiency regulations, understanding the impacts of
energy efficiency measures as well as their interest for EmBuild project activities.
The information collected and generated during this survey will be at the cornerstone of further project
activities planning for selected municipalities and is included in a unique document called- D2.4 Guidance
note on stakeholders’ involvement.
After a short revision of the definitions for primary and secondary target groups in Section 2, Sections 3-4
will show the results of the survey (for the entire questionnaire see Annex) by partner countries, along with
significant differences and peculiarities (if detected) among them. Section 5 provides the final conclusion
of this guidance note.
2 What are the target groups of EmBuild? EmBuild’s main target groups include a primary target group (public officers which need to be influenced
directly by project activities) and secondary target group that will be indirectly influenced by activities such
as dissemination on local, regional and national level or through cooperation with other projects such as
BuildUpon. A detailed list of the project’s target groups is below.
Primary target groups:
Local and regional public officers directly involved in decision making process on local and regional level regarding the energy efficiency sector. These groups are directly involved in EmBuild project and their municipalities/cities/counties are highlighted by project partners as target areas for implementing the “Long term strategy for mobilizing investment in the energy efficient renovation of the public building stock”;
Secondary target groups:
Local and regional actors directly/indirectly influenced by EmBuild project: These are the municipalities/cities/counties which are likely to follow up in establishing their strategies;
National authorities, associations, agencies- for dissemination purposes;
EU and international level- for dissemination purposes.
3 Introduction to the survey and methodology To effectively influence the network of EmBuild stakeholders it is highly important to understand their
position, level of interest, level of influence and field of expertise regarding energy efficiency and deep
renovation. To obtain this information and to check stakeholder’s opinion and experience with the EU’s
policy goals a comprehensive survey was conducted. It further helped to promote renovation approaches
of building stocks in general and EmBuild in particular.
At the same time, participants were asked to join the EmBuild network of experts, to help us effectively
target our information, findings and insights. So far, more than 50% of the respondents accepted this
invitation and will form the basis of the EmBuild expert network. 62% of all participating stakeholders are
willing to join EmBuild events and enrich the project with their expert knowledge.
Participants were asked not to express their private opinion during the survey, but to represent the view of
their departments. As a result, the answers provided, illustrate mostly the opinion of whole departments
and institutions and reflect as a sum the intentions and knowledge of the public officers within these
departments. As expected, mostly team-leaders (50%) and experts provided feedback. It is assumed that
their answers reflect the official direction of the departments and the public officers involved.
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
The survey was distributed by all partners within their national networks and in their local language.
Primarily the data were acquired by means of a brief online-based survey. EmBuild used OneClickSurvey, an
online platform developed by the Centre for Social Informatics of the University of Ljubljana.
EmBuild focuses on policy and decision makers. Thus, it is crucial for the success of the project to create
results, which perfectly fit the needs of the target groups. By knowing the current state of implementation
and understanding of energy efficiency and deep renovation strategies of each stakeholder within his scope
of action, it will be possible to create guidelines and lists of measures that can be adjusted to their position
and involvement. The survey evaluated barriers that hinder the implementation of energy efficiency and
deep renovation measures, and assessed how these barriers influenced public officers in their daily work.
The survey highlighted the differences between public and private bodies, and among local, regional,
national and European involvement of stakeholders. In addition, it evaluated knowledge and opinions about
wider benefits of refurbishment and retrofitting as well as on investment climate.
The survey design covered four parts:
An introduction with personal questions, like title or job positon, to get an overview of the stakeholders, where they are based, the organizations which they belong to and local information about their area of action and impact.
The main part covered existing knowledge and working proficiency about how energy action plans, renovation measures and EU-regulations were implemented in the specific municipality, city or county. Questions span from knowledge about the European Energy Efficiency Directive (EED), the European Energy Performance of Buildings Directive (EPBD) and other European policies, to how these regulations affect the daily work of the participants and how much they are interested in other sustainability and energy efficiency topics.
The following part consists of questions regarding the participant’s experiences with practical implementation of deep renovation and energy efficiency measures. In addition, lessons learnt and observations regarding wider benefits of renovation and climate-related investment were evaluated.
The last part of the questionnaire assesses the monitoring and evaluation of existing and already implemented energy efficiency and deep renovation projects.
The questionnaire consisted mainly of carefully selected ordinal-polytomous (respondent has more than
two ordered options), yes and no answers and continuous (respondent is presented with a continuous
scale) question types and took in average 10 min to be completed. Some open questions with “free”
answers were translated to English in order to facilitate the evaluation. The survey focuses on the work of
the departments/ institutions as a whole and their experiences, knowledge and influence regarding energy
efficiency and building renovation measures.
The questionnaire could only generate a first overview; further analysis will be completed through personal
consultation, webinars and direct interviews in following up work packages (e.g. WP 6, WP 5, etc.).
3.1 Participation and Participants
In total 267 participants from all six partner-countries and international institutes have been counted. The
participation by country is shown in Figure 3-1. Overall a well distributed feedback from various institutions
and departments was collected. Only two respondent answered in English, and they represent EU
organizations.
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
Figure 3-1: Q1 - Number of participants by country
As seen in Figure 3-2 most of the participating offices were actively involved in local policy making. 236 (out
of 267) regional and local institutions provided feedback to questions about energy efficiency and deep
renovation, covering mostly construction, energy or development departments in cities and municipalities.
Figure 3-2: Q4 - Participation by institution type
The survey reached 115 different Municipalities and cities. This assures that many public officers,
departments and institutions from various regions of the focus countries were contacted and a wide range
of feedback was collected.
Most respondents see their focus of work and impact of their projects in the local area, followed by national
and regional areas (see Figure 3-3).
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
Figure 3-3: Q10 - Main area of impact when making decisions or performing tasks and projects
When looking at this distribution from a country perspective some variations can be observed. Especially in
Serbia, the majority of respondents focus on work at national level. In Romania, Bulgaria and Germany
regional and national activities are second important, which fosters the crucial role for stakeholder’s
activities in local surroundings.
Figure 3-4: Q10 - Main impact area of work by country
Some information about the position of the participants in their current departments could also be
collected. Depending on their seniority (e.g. senior, director or head- position), a number of 133 out of 236
respondents were marked as working in an executive position (56%).
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
4 Results of the survey
4.1 Existing Knowledge and Working Proficiency
It is to assume that a main driver to implement energy efficiency at local and regional level is that decision
makers are familiar with European energy-efficiency concepts and policies. EU-Regulations like EED or
EPBDs have to be implemented in all steps of the policy making process. So how deep is the knowledge of
the stakeholders in the participating countries? Is the knowledge sufficient to actively integrate energy
efficiency and deep renovation into daily decisions and action plans?
Figure 4-1: Q6 - Knowledge of EU-regulations like EED, EBPD or others
Figure 4-2 shows that 20 % of respondents have a detailed knowledge about EU or other regulations dealing
with energy efficiency. Only 5 % indicated that they never heard of these policies. When cross-analysing it
with the type of institutions, especially the public authorities at a local and regional level indicate to 40%
that they have an average knowledge on EU-regulations. Only 9-15% think they have detailed knowledge.
This should be changed amongst others with this project. On the opposite, national authorities and
surprisingly private bodies state to 37 % that they know in detail about energy efficiency policies.
When analysing it with the local area of work and impact, similar results are visible. Whilst only 13% of the
stakeholders working mainly in local and regional frameworks have indicated to have a detailed knowledge
of EU-regulations, 50% of stakeholders working mainly on a national or European base indicate a detailed
knowledge about these policies.
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
Figure 4-2: Q6 - Knowledge about EU-regulations and policies by type of institute
When asked if they are already adopting energy action plans (EAP) in their municipality, city or county the
answers are spread (Q: see Figure 4-3). 20% have already implemented EAP and even evaluated them, 17%
are only at the beginning. Also when looking at the type of institutions or their local impact, the answers
are almost equally distributed.
Figure 4-3: Q7 - Commitment in adopting energy action plans into the municipality , city or county.
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
Figure 4-4: Q7 - Commitment in adopting energy action plans by participating country
When it comes to a country-based analysis, the results vary significantly. In Slovenia and Croatia, most of
the stakeholders (31% and 36% respectively) have already implemented EAP, whilst in Germany only 7%
have reached this status (see Figure 4-4).
When asking stakeholders about the importance of energy efficiency and deep renovation for their
departments, 36% answered that these concepts are already part of their daily work (see Figure 4-5). In
general, the importance of these topics is very high through all countries and types of organizations. The
survey showed a general high interest for energy efficiency, with higher results shown by participants who
work at European (75%) and national level (52%). In contrast, at local level only 34% of respondents declare
that energy efficiency regulations are part of their daily work.
Figure 4-5: Q8 - Importance of energy efficiency and deep renovations for all participants respective their departments
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
At first sight, the situation does not change when going one-step further (see Figure 4-6). The participants
were asked if implementing EE regulations and policies into their daily tasks, influences the work of their
departments and, in case of an affirmative response, how strong this influence is. Same patterns regarding
the impact in local areas could be found. The more local the public authorities (local and regional public
authorities), the less impact they see of energy efficiency regulations in their daily work (only 20 %-24 %
voted for deep impact). When analysing the topic from a country perspective, the trend is almost the same
with two exceptions, Germany and Croatia, where only 15 % and 19 % of the participants respectively
indicated that they feel a deep impact on their department’s work (see Figure 4-7: Q9 - Influence of
implementing EE and DR on work of the department by country
).
Figure 4-6: Q9 - Influence of implementing EE and deep renovation on work for all participants respective their departments
Figure 4-7: Q9 - Influence of implementing EE and DR on work of the department by country
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
To get a more detailed picture of the preferences of EmBuild stakeholders, they were asked to rate their
interest in each of the following topics:
Cost-effective approaches and technologies to building renovation
Policies to stimulate cost-effective deep renovations of buildings
No-cost energy efficiency (e.g. nudging, behavioural energy efficiency, motivational measures, societal changes etc. )
Public participation and round tables regarding future energy efficient projects
The results are shown in the following graph (see Figure 4-8):
Figure 4-8: Q11 - Interest of stakeholders in various topics regarding EE and deep renovation
Highest interest (40 %) was found in cost effective approaches and technologies to building renovations. All
other topics were rated almost equally (21 % and 28 % respectively).
When comparing the highest interests, some differences between countries become visible. Participants
from Croatia have more interest in no cost- energy efficiency measures and participants from Serbia and
Romania share more interest in public participation measures than other respondents.
Figure 4-9: Q11 - Interest of stakeholders in various topics regarding EE and deep renovation by country
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
4.2 Experiences with Deep Renovation and Energy Efficiency
Knowledge plays an important role in the implementation of energy efficiency policies and programs.
However, practical experience and on-the ground expertise are needed to deeply integrate energy
efficiency into the daily work and decision-making schemes of (local) authorities/stakeholders. In order to
design guidelines that are relevant for EmBuild target groups and stakeholders, it is important to get an
overview of the practical knowledge these experts have in each of the project’s target countries.
Figure 4-10 shows the experience that stakeholders and their departments from all participating countries
have in deep renovation or energy efficiency policies of public buildings stock.
Figure 4-10: Q13 - Experience with EE and DR implementation of the public building stock, total of all
participants
Only 5 % of all participants do not have any experience with EE and DR measures. Almost 50 % do it
frequently, of which 23 % do it on a regular basis.
Figure 4-11: Q13 - Experience with EE and DR implementation by country
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
Some slight differences among surveyed countries have been identified (see Figure 4-11): the experience
in Germany, Croatia and Slovenia is significantly higher than in countries like Bulgaria or Romania.
Figure 4-12 shows the barriers indicated as the strongest reason for not implementing energy efficiency or
deep renovation strategies in each municipality, city or county of each participating country.
Most participants see fiscal and financial barriers as the strongest and hard to overcome obstacles for the
implementation of energy efficiency and deep renovation strategies. In Croatia, 85% of all respondents
voted for that option. Only 6% of all participants find that technical and R&D hinders energy efficiency
processes. Combined with the high interest of all participants in the topic (40%) this reflects the demand
for increased improvement on optimized and cost-effective technical solutions (which is consistent with
the need of better financial opportunities – barrier D)
Figure 4-12 shows also some general differences between the countries. Whilst participants from Germany
and Romania see all options as crucial barriers, the Croatian participants do not see communication and
technical/ R&D barriers as hindering issues for their renovation strategies.
Figure 4-12: Q14 - Strongest barriers that hinder the implementation of EE and DR strategies
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
Figure 4-13: Q14 - Least relevant barriers that hinder the implementation of EE and DR strategies
Surprisingly strategic barriers, like political and or regulative barriers are also indicated as less relevant
barriers. However, the high number of public officers and authorities among the responded could have
skewed this result, since they likely would not consider their core activities as a potential barrier. When
analysing this topic by organisation type, none of the participants of private bodies see strategic barriers as
low obstacles.
Figure 4-14 presents the investment climate, thus the investment conditions, financing opportunities and
funding schemes in participant areas. Just 7% of respondents consider that investment climate is very good,
while around 35% considers that investment climate is average.
Figure 4-14: Q17 - Investment climate in surveyed countries.
Awareness raising, fiscal incentives and less bureaucracy have been recognised as the most important areas
of intervention (see Figure 4-15).
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
Figure 4-15: Q18 - main areas of intervention to improve investment climate
4.3 Existing Project and implemented Energy Efficiency Measures?
The last section of the survey focused on the monitoring and evaluation of the energy efficiency and deep
renovation projects. The questions in this section examined policies and programme evaluation strategies
and how stakeholders, so far, handled it. There are considerable differences between national institutions
and their local authorities in each country.
60% of all participants have already a documented inventory of the building stock in their municipality, city
or county. However, whilst in Slovenia 85% of all participants indicated that they have and use building
inventories, in Germany and Romania only 46% and 48% respectively have developed such a database. In
Serbia the rate is even lower (26%) (see Figure 4-16). Thus, EmBuild’s future guidelines and
recommendations on monitoring and data collection will have to take into account these differences and
be applicable in each country.
Figure 4-16: Q20 - Public inventory of building stock implemented by country
A further step in evaluating implemented measures consists of monitoring and assessing schemes for
energy efficiency projects. Since this task is from experience more complicated and asks for additional
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
technology and financial effort, only 40% of all participants indicated that they have implemented such an
evaluation scheme. 38% did not integrate it and 22% did not answer to this question.
Like the building inventory results, monitoring schemes differ a lot among countries. Figure 4-17 shows that
especially in Serbia (73% of participants stated No), Romania (48%) and Croatia (46%) the integration of
evaluation schemes is a task for the future. However, in Slovenia 66% of the respondents stated that they
have such strategies and assessment method already implemented (see Figure 4-17)
Figure 4-17: Q21 - Monitoring or evaluation scheme to assess EE and DR projects by country
The final question of this section digs even one step deeper into assessment schemes. The participants were
asked to indicate if they use energy consumption monitoring for their public building stock. Surprisingly,
more stakeholders (52%) have these monitoring systems in place than evaluation schemes. It is to analyse
in the next steps of the EmBuild project in what kind of schemes these monitoring measures are
implemented and how they participate to the evaluation process of the municipality, city and county.
Figure 4-18: Q22 - Monitoring of energy consumption of public buildings by country
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
From a country perspective, Slovenia has the highest rate of implemented energy monitoring systems
(82%). In Romania (36%) and Serbia (26%) there is only a low rate of installed energy monitoring concepts.
Another interesting finding is the strong focus on measurement of energy consumption, especially in local
and regional public authorities. As indicated in Figure 4-19, 72% of local and 75% of regional public
authorities measure the energy consumption of their public building stock, versus only 50% at national level
and a significantly lower share of private bodies (26%) (SMEs, investors, banks, researchers, universities,
institutes).
Figure 4-19: Q22 - Monitoring of energy consumption of public buildings by organization type
5 Conclusion
The main purpose of making the Guidance note on stakeholders involvement at an early stage of the project
was to have a document illustrating the needs, wishes, current understanding of energy efficiency policies
and in the end, the interest of primary and secondary target groups (jointly called the stakeholders) in
EmBuild’s future activities. Through the survey, we have reached them for the first time under the EmBuild
banner. This document is a result of the conducted online survey and analysis afterwards. The main findings
of the survey can be summarized as follows:
Almost 50 % of the EmBuild stakeholders (respondents of the survey) work in local areas. They already have
an average knowledge about regulations, while the differences are clearer when it comes to
implementation of these strategies. Whilst Slovenia and Croatia indicate an advanced knowledge, in
Germany and Bulgaria the priority is the adaption of EU regulations rather than identifying other fields of
action. This could have a strong influence on the stakeholders’ ability to develop and implement new EE
policies and programs respectively it has an impact on the guidelines and recommendations addressed by
EmBuild. It is further to remark that these overall positive results could represent a distorted picture of the
real situation. We assume that a certain percentage of participants of this survey is more motivated and
aware than other public officers. To evaluate this influence is part of upcoming work packages and
consultation and interview rounds.
Nevertheless, the interest in energy efficiency is generally high: 35% of all participants find energy efficiency
and deep renovation as important topics for their departments and daily work. Only 0.3% think these fields
are of none and 6% of almost no interest to them. All countries are mainly interested in cost effective
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
approaches and technologies to building renovation and energy efficiency. Work Package 6 will explore this
element further, by providing guidelines and detailed information about wider benefits of renovation and
energy strategies, and its long-term benefits, even with higher initial investment costs. Especially in Croatia,
where 37% indicated an interest in no-cost energy efficiency measures, the whole variety of co-benefits
and behavioral change measures need to be addressed.
The knowledge of European policies such as EED, EPBD or other energy related regulations varies a lot.
According to the survey results, the project should focus on local and regional authorities, since only 10%
of these respondents show detailed knowledge. Whilst country differences need to be taken into account,
it is crucial for the project to provide a holistic overview about all the benefits of energy efficiency. Especially
when formulating policies, it is not sufficient to take only short-term, financial gains through energy savings
into account.
The investment climate in the various regions plays a crucial role for the ability to address energy efficiency
issues. 35% of all participants see an average investment climate for energy efficiency projects. However,
at the same time 22% see a bad or less than average conditions and only 7% consider the investment
situation very good.
In addition, wider benefits and especially the introduction of low/ no-cost measures may boost the market
towards energy efficiency. The experience with implementing energy efficiency projects is widely spread
between countries and stakeholders. However, 23% are performing these projects on a regular basis, while
24% do it at least frequently. It remains to be seen, if the implementation is performed in an efficient and
satisfactory way. Especially the answers to evaluation questions indicate that there is room for
improvement. By identifying main barriers that hinder energy efficiency measures, some focus points for
further knowledge exchange and fields of acting have been identified. Financial and fiscal barriers are
crucial topics that hinder implementation. Decision-makers need to be convinced of the positive pay back
of energy efficiency instruments and measures, as well as their positive outcome, which include wider
benefits than usually expected. Again, wider benefits and long-term effects on the whole society need to
be communicated and placed in prominent position.
Three questions in the survey discussed the evaluation of energy efficiency and deep renovation measures
in different steps. 60% of the participants indicated to have an existing inventory of the building stock. This
is crucial in order to have a baseline and database for further evaluation schemes. Except for Serbia, most
of the respondent departments are working on these inventory databases or already have them
implemented. The type of inventory or monitoring will be assessed in personal interviews and due to our
expert network. The next step is the development and design of monitoring and evaluation schemes. 40%
of respondents indicate that they already use such schemes to evaluate their projects. How these schemes
work and what they consist of will be analysed at a later stage of the project.
5.1 Next steps
The survey results for each participating country gave solid insights in local/regional/national specific
problems, which provide the desired basis for upcoming work packages and tasks. The results presented
and interpreted in this document will help the EmBuild consortium to define further actions and address
the most relevant issues to the right target groups. The identified differences by country will also help to
produce flexible and useful guidelines for specific need of our stakeholders in different positions and
regions. A main concern of the survey was financial barriers, for which WP6 and its distinct study about
wider benefits of renovation will provide some solutions and deeper insights.
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
6 Annex: questionnaire
QUESTIONNAIRE FOR INVESTIGATING THE STAKEHOLDER INVOLVEMENT
Private and public buildings are responsible for 40% of all energy consumption and 36% of CO2 emissions in the
European Union. We, as public authorities, will most likely fail to reach the EU’s climate and energy targets, if no
changes or improvements are made. Energy-efficient buildings will contribute to our shared vision of secure,
affordable and climate-friendly energy for citizens and businesses as well as generating additional societal,
environmental and economic benefits. EmBuild is a European project within the Horizon 2020 framework and
involves institutions from Germany, Bulgaria, Croatia, Romania, Serbia, Macedonia, Belgium and Slovenia. It
was established to empower public authorities at local, regional and national level, to formulate renovation
strategies for the building sector that foster deep renovation and facilitate a higher rate of renovations. In order to
achieve the ambitious EU goals and to improve the energy situation in Europe we need you and your departments
as participants, as sources of knowledge and expertise. Your experiences and influence within the decision-making
process can be the beginning of the necessary changes. To build our network of experts and stakeholders and to
more effectively target our information, findings and insights, we have developed the following questionnaire. It
will only take you a few minutes to complete it. The questions consist of yes and no answers as well as 1-5 scales.
The survey focuses on the work of your departments/ institutions and your experiences, knowledge and influence
regarding energy efficiency and building renovation measures. It is best if the personal opinions reflect your
institutions views, rather than your personal views.
Q2 - DISCLAIMER[Data collected by this questionnaire will only be used for the purpose of the EmBuild project
and will not be used for other purposes.]
Q3 - PERSONAL DATA
1
Title
Position
Department/Unit
City
Region/Country
Q4 - What type of organizations do you belong (please choose one) to?
Public authority at national level (national government (ministry of development, environment, finance etc.),
national energy regulators, national energy efficiency funds, national energy sector organizations etc.)
Public authority at regional level (regional decision makers that are involved or responsible for renovation
strategies on regional level, ministry at regional level, regional energy regulators, regional l energy efficiency
funds, regional energy sector organizations)
Public authorities at local level (Representatives of local governments and their associations, Municipality
representative, Municipality department for investments, Municipality department for buildings, local
administration officials, Public utility services, etc.)
Intermediary (energy agencies, development agencies, EU/ECC agencies etc., associations of municipalities,
other public entities
Private bodies (SMEs, investors, banks, researchers, universities, institutes…)
Other:
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
Q5 - EXISTING KNOWLEDGE AND WORKING PROFICIENCY We would like to obtain a short
feedback about how youimplemented energy action plans, renovation measures and EU-regulations in
yourmunicipality/ city/ county.
Q6 - How deep, on a scale from 1 to 5, would you consider the knowledge about EED, EPBD or any other
European policies regarding energy efficiency of buildings in your department?
1 - never heard of it
2
3
4
5 - detailed knowledge
Q7 - How does your department handle the EU-commitment to adopting energy action plans in your
municipality/city/county (LEAP, SEAP)?
1 - early beginning of development
2
3
4
5 - already implemented and evaluated energy action plans
Q8 - Would you consider energy efficiency and deep renovation of buildings a topic that is of high
importance for you and your department.
1 - no importance
2
3
4
5 - part of daily work
Q9 - How much do you feel that implementing energy efficiency regulations and policies into your daily
tasks and projects influences the work of your department?
1 - no influence
2
3
4
5 - has deep impact on our work
Q10 - When making decisions or performing tasks and projects, on which level would you consider the
work of your department has the most impact?
Local
Regional
National
European
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
Q11 - Your department operates in a decision making environment, dealing with building stock and
regional development. How would (or does) your department rate its interest in the following areas?
Please note that 1 stands for poor interest and 5 for high interest. 1 - poor
interest
2 3 4 5 - high
interest
Cost-effective approaches and technologies to
building renovation
Policies to stimulate cost-effective deep
renovations of buildings
No-cost energy efficiency through changed
behavior or monitoring
Public participation/ round tables regarding future
energy efficient projects
Q12 -
EXPERIENCES WITH DEEP RENOVATION AND ENERGY EFFICIENCY Now we move away from
policy making towards the practical implementation of deep renovation of the building stock and energy
efficiency measures. Could you tell us about your experiences and lessons learned from the measures you have
already implemented?
Q13 - Please indicate on the scale below how much experience you and your department have with deep
building renovation or energy efficiency policy regarding the public building stock?
1 - we did nothing
2
3
4
5 - we are doing it on a regular basis
IF (1) Q13 = [2, 3, 4, 5] Q14 – If you indicated 2-5 on the scale, please choose which barriers are preventing the faster
implementation of energy efficiency measures on public buildings. [please grade each kind of barrier
according to the 1-5 scales, 1 = strong barrier, 5=almost no barrier] 1 - strong
barrier
2 3 4 5 - almost
no barrier
strategic (e.g. political barriers, main focus on
other subjects etc.)
legislative/regulatory (e.g. cultural heritage, too
many regulations etc.)
technical and R&D (no reasonable technical
solution, cost-benefit barriers etc.)
fiscal/financial (e.g. not enough budget, subsidies
etc.)
communication/capacity building
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
IF (1) Q13 = [2, 3, 4, 5] Q15 - If your department has implemented energy efficiency and renovation measures, could you observe
appositive or negative impact of these measures not only in energy savings but also in some of the
following examples? (multiple answers are applicable but max. 3)
Social impact (e.g. reduced health issues, better working quality/indoor climate) Economic impact (e.g. reduced cost of operation, higher productivity etc.) Environmental impact (e.g. lower CO2 Emissions, less air pollution) Energy system impact (efficient energy grids, lesser outages, better energy security) Direct impacts for the occupant/user (behaviour change, private investments in energy efficient technology
or even renovation etc.) Other:
IF (2) Q15 = [Q15a, Q15b, Q15c, Q15d, Q15e, Q15f] Q16 - What did you observe in the selected field? Was there something you did not expect? 1
Social impact
Economic impact
Environmental impact
Energy system impact
Direct impacts for the occupant/user
if you selected other
Q17 - Normally renovation and energy efficiency measures require a certain budget or investment. How
would you evaluate the investment climate in your area of work/decision making?
1 - poor climate
2
3
4
5 - for very good climate
Q18 - If the investment climate in your area of work/decision making had to improve or remain at a high
level, what would be the main areas of intervention? (multiple answers are applicable)
Awareness raising amongst stakeholders Quality of service of the information provider (e.g. local energy agencies/info points) Information flow between municipality and private sector SEEAP and its links with national strategic documents (e.g. NEEAP) Access to investment capital (including local borrowing) Coordination between levels of governance (vertical and horizontal) Fiscal incentives for the local government to apply energy efficiency measures Cutting down bureaucracy/simplifying public procurement procedures Public-private partnership schemes Other:
This project receives funding from the Horizon 2020 European Union Research and Innovation Program under Grant Agreement No 695169
Q19 - EXISTING PROJECTS AND IMPLEMENTED ENERGY EFFICIENCY We would like to conclude
the survey with short questions about the projects you have already implemented in your
municipality/city/county.
Q20 - Does your municipality/city/county have documented inventory of the building stock which is
operated and owned by public authorities?
Yes
No
Q21 - Do you have a monitoring or evaluation scheme which assesses the energy efficiency projects you
have implemented in your area?
Yes
No
Q22 - Do you have any energy consumption monitoring of the public building stock of
your municipality/city/county
Yes
No
Q23 - We would like to stay in contact with you, inform you about news around the energy efficiency and
renovation sector and most important, to have you as an expert in our knowledge network. We thank you
for every input and insights into your daily work you will share with us.
Q24 - Are you interested to participate in events under the EmBuild banner?
Yes
No
Q25 - Would you like to be part of our future expert and knowledge network
Yes
No
IF (3) Q24 = [1] or Q25 = [1] Q26 - Please, enter your email address: (ex. [email protected])