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Guided System Selling - Cisco · GSS Home Page Navigate back to CCW. Access training material if...

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Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 1 Guided System Selling Overview Presentation Updated Q3’FY13
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Cisco Confidential © 2010 Cisco and/or its affiliates. All rights reserved. 1

Guided System Selling Overview Presentation

Updated Q3’FY13

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

Introduction

The Overview objectives include the ability to:

Understand the purpose of GSS

Navigate comfortably through GSS to create a BOM

Add Service and Subscriptions to your BOM

Convert your GSS configuration into a configset in CCW

Update your solution

Welcome to the Guided System Selling Overview Presentation. This

deck will provide you with an overview of the Guided System Selling

(GSS) solution configuration tool.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 3

Guided System Selling (GSS) is a CCW-integrated configuration tool that helps internal and external users configure complex Cisco solutions based on customer requirements. GSS uses a guided Q&A workflow to:

1. Generate a BoM 2. Add services and subscriptions with a single click 3. Convert the BoM into a configset 4. Import the configset into Quote or Order within CCW

Available Solutions

• Physical Safety and Security (PSS)*

• Hosted Collaboration Solution (HCS)*

• Unified Communications (UC) BE3K

• Virtualization Experience Infrastructure (VXI)

• Service Provider (SP) WiFi

• Remote Expert (RE)

• Cisco Health Presence (CHP)

• Stadium Vision (SVD)

• Bring Your Own Device (BYOD) *solutions will be available by April, 2013

What is GSS?

• Enables larger revenue opportunities

• Reduces time to configure complete

solutions

• Simplified configuration process

• Cost savings: no license fee

• Available in English and French**

Benefits

**remaining CCW languages available by June, 2013

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 5

GSS Home Page

Navigate

back to

CCW.

Access training

material if you

have questions.

Open a case

to provide

feedback or

report issues.

The Solution Preferences

pane will contain the default

preferences that you set in

CCW. You may make

alternate selections, but

they will not be saved for

future GSS sessions.

The link takes you

straight to the

Guided System

Selling application.

You are now on the

GSS landing page.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6

GSS Home Page

To begin a solution configuration,

you have two options:

2) Click on the link to

select the desired

technology. For the

purpose of this overview

presentation, we will use

BE3000 as the example

solution.

1) Select from one of your

previously saved configurations.

You can search by solution name

or solution ID. As a new user, this

section will be empty. Every

solution you create will be added

to the Saved Solutions section

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 7

GSS Site Structure Page

Next you will be taken to

the Site Structure page,

where you can configure

your install site information.

Click to change

the solution

name.

With the solution ID, a

Cisco employee can

search and view any

solution shared with them

by a partner.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 8

GSS Navigation

On all GSS pages, the

Solution Navigation Pane

is visible. This is used to

monitor the progress and

status of the solution, as

well as navigate amongst

the pages, as you

complete your BOM.

Status icons display as you navigate through the

pages to let you know if

• requirements on the page have been satisfied

• items still require your attention

• you’ve encountered a problem.

No icons represent a page that you’ve not yet visited.

As an alternative

navigation method, use

the “Back/Next” buttons

to flow from one page to

the next.

Click directly

to any page.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 9

GSS Site Structure Page

As you update your main site

details and add information

related to satellite locations,

GSS will generate questions

as a result of answers you’ve

previously provided.

Checking the Branch box

will allow you to enter the

number of Branches in

your site structure.

Checking the Branch box

will allow you to enter or

change the number of

Branches in your site

structure.

Click “Add

Location” to change

the address.

Click “edit” to

change the site

name.

The “Copy” option allows

you to copy a site, while

the “Clear” option allows

you to clear the information

within the site.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 10

GSS Site Details Page

When you enter information

onto the Site Details page, it

is strongly advisable to enter

complete address

information (if available),

especially if you intend to

add services to your

solution. Entering a postal

code will ensure accurate

service availability and

service pricing.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 11

GSS Endpoints and Clients Page

Click product links to

see product

information to assist

with your selections. The Endpoints and Clients

page helps you select the

components that comprise

your solution.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 12

GSS Workflow

The auto-save functionality in GSS

saves your changes as you navigate

from one page to the next.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 13

GSS Workflow

The Quick Preview and

BOM Summary buttons can

be selected at any time

during the configuration

process.

Alternatively, when all your

page updates are

complete, click “Next” to

arrive at the BoM Summary

page at the end of the

workflow.

In a multi-site deployment, the

site total (in blue) is called out

separately from the solution

total (in black). The price

information is based on the

currency you’ve chosen in

your preferences.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 14

GSS Quick Preview

“Quick Preview” allows you

to quickly examine your

BoM in a read-only format.

Quick Preview displays the

intended use, the billing

address, the selected price

list, and a clear breakdown of

sites and products that are

mapped to each site. You

may expand all the line items

to display both the major and

the minor lines.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 15

GSS BOM Summary Page

The BoM Summary allows you to

view your BoM. It is the final output

before conversion to a Configset.

Clicking this button will

invoke backend

validations. As such,

loading time for this page

will be longer.

In the Solution

Preferences section, you

can update your Intended

Use, Price List, and Billing

Address.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 16

GSS BOM Summary Page

You can expand the BOM to

view all the major and minor

lines that are part of this

solution.

Products are

listed out

separately in the

BOM, along with

their respective

prices.

BOM is grouped to

display the items

associated with each

site.

Products are

listed out

separately in the

BOM, along with

their respective

prices.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 17

GSS BOM Summary Page

GSS attaches mandatory services

where applicable. Users can add

optional services to their BoM.

GSS also attaches mandatory and

non-mandatory subscriptions to

your BoM. Users can remove the

non-mandatory subscriptions.

You have the option to

add or remove these

lines with one click.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 18

GSS BOM Summary

Once the BoM is

complete, select

“Convert to Configset”

to be redirected to CCW

Config.

Click to return to

the solution to

make changes.

When you make an

adjustment to your services

and subscriptions, the list

price updates to reflect the

changes to the lines in your

BOM.

Click to generate

a configset in

CCW. Click to export the

BoM as an Excel or

XML output. This

output can then be

uploaded CCW or

another quoting tool.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 19

CCW Config

You’re now on the “Items Tab”

in CCW Config. You have a

Configset that you can import

into a Quote or an Order.

Only CCW items will be

included within the Configset.

You do have the option to

make line level adjustments in

the Configset. Any changes

you make here do not flow

back to GSS.

From here, the normal CCW

workflow applies.

Click this link to navigate back to

GSS. Upon return to GSS, you’ll

be taken to the BoM Summary

page. You will have the choice to

either make a copy or to overwrite

the solution.

The CCW Configset may

display additional

guidance related to items

nearing end of sale or that

have a time-limited

product hold.

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 20

Where Can I Get Help?

Training decks and VoDs are available at the below sites:

• Partner Central: http://www.cisco.com/web/partners/events/commerce_workspace.html

• Disti Central: http://cdp.dmmhost.com/cdp/auth/operational_programs/ccw_training/

• Internal: http://wwwin.cisco.com/learning/ldsgshared/ls/publish/commerce/sfdc_quoting/

Please continue to follow the same support path you currently do to get your Cisco Commerce

Workspace (CCW) questions answered. Some helpful links:

• Partner Relationship Team

Open a PRT case: http://www.cisco.com/go/prt

• Partner Helpline

Open a PH case: www.cisco.com/go/ph

• Internal users

Open a Remedy case: http://srm.cisco.com/

Thank you!


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