H402:Hands On: Microlearning End- to-End with Adobe Tools · 2021. 1. 19. · q ¬ o2uwÆ...

Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com

H402: Hands On: Microlearning End-to-End with Adobe Tools

Ray E. Jimenez, PhDChief Learning ArchitectVignettesLearning.com

Pooja Jaisingh, PhD Senior Learning Evangelist,Adobe Systems

Ray Jimenez, PhD Copyrighted Materials 2017 www.vignetteslearning.com 2

Topics

Part 1 Creating Micro-Actions Content

Part 2 Creating Micro-Lessons

Part 3 River of Ideas / Delivery through Captivate Prime


Part 1 Creating Micro-Actions Content


Broken Screw Story

“I need the solution now!”

“I tried again and again.”

“I checked the equipment.”

“I checked the specsdocument.”

“I asked someoneelse.”

“I measured itwith a microcaliper.” “I called the supplier.”

“I recalled my experience.”


“They must learn ALL content.”

If workers are fixing,solving, improving thingsat work, how many percentof this big content do they need?

1,000 pages of content


A. Classroom &Online

B. Work

Doing

Solving

Fixing

Improving

Performing

Acting

Deciding

Etc.

Learning

Retaining

Understanding

Memorizing

Practicing

Studying

Passing tests

Etc.

What causes the slowdown of applying learning ideas at work?

Causes ofSlowdown:barriers,blocks,hurdles to quickapplicationof ideas


7

7

Rich Context and Ready-to-Use ContentInstant Usefulness

To fix, solve and improveissues and situations

• Low Effort• Easy• Fast• Applied

quickly


Brokenpart

Example of a Workflow

Focus on specificissues in the workflow


Confusingform

Example of a Workflow – Website Ordering

Focus on specificissues in the workflow

What happens to the lesson if it is notfocused on a specific issue? ,


“We need to fixthis problem.”

“This is how youfix it. Easy.”

“1,200 sales people would like the answer.”

“It will impactclosing of sales.”

[ A ] “Let me do a training needs analysis.”

[ B ] “I’ll have some rough but really useful FAQ released tomorrow.”

She is the instructionaldesigner, traineror learning leader.

What is the difference between A and B? Which one is more conducive to the Microlearning approach?

Sales meeting


Story: Fidget Spinners - Black Friday Error in Ordering

An Example


“Mom, where are myfidgets? You promisedyou’ll buy it.”




“Oh no. Not enough supplyfor the popular kids’ game.What to do?”


Sources: Gaps, logs, errors, reports, stoppages, rejects, accidents, variances, exceptions … many others

Black Friday errorin ordering volume.

(Insertion Point)



Workflow issues are often:

• Jams• Errors• Delays• Rejects• Near-misses• Accidents

… and deviations from results which workers need to fix, solve and improve.

• Stoppages• Gaps• Low yields• Overruns • High costs• Etc. many, many more,

Insertion Points


Get an award for good exercises.

Get the eBook version.January 2018.


Workflow Micro-Analysis Form


(Insertion Points)


A.Ordering for Black Friday


B.Underestimated orders; not the right items

E. Tight review of trends and projections with team

C.Last year’s complaints were very high; higher returns than anticipated

D.Low profits and high returns


(Insertion Points)


How do we design and support Micro-Actions?


Consequences,Benefits

By showing consequences and benefits first, how do supportMicro-Action?

Header


Answers,Solutions

Successive Approximation,Trial & Error

Feedback,Metrics

22

By showing answers and feedback, how do supportMicro-Action?

Answers

Footer


References

Micro-Lesson

More details,drill-downs


What are the benefits of this design approach?


Answers,Solutions


Feedback,Metrics

Header

Answers

Footer



Exercise 1 –Your insertion point

(Insertion Points)



Answers,Solutions


Feedback,Metrics

Header

Answers

Footer

Micro-Action Content Structure



Answers,Solutions


Feedback,Metrics

Header

Answers

Footer

Start with impacts, positive or negative, if they do or not fix, solve or improve.

State simplest solutions. Provide links if needed for drill downs.

How will they test to make sure it works.

How should they monitor outcomes? How would know it worked?

Exercise # 2 – Creating Micro-Actions


Low Tech Media

PresenterPresentation NotesJust ideas.

Captivate ExerciseConstruct responsive designs based on Micro-Actions Content.

This is an example of a finish product that participants can�mimic or do their own in Captivate.

Examples:

http://micro1.storyls.com/lessons/97866/view?slide=1

More exampleshttp://micro1.storyls.com/lessons/list?lesson_type_id=76


Other tools in Microlearning

Micro-Actions• Chatbots• Learning Machines• Flashcards• Instant Lessons• Podcasting• Many others

Micro-Lessons• Mini-Scenarios• Mini-Videos• Others


Learning Machines


Micro-Videos


Part 2 Creating Micro-Lessons


A. Classroom &Online

B. Work

Doing

Solving

Fixing

Improving

Performing

Acting

Deciding

Etc.

Learning

Retaining

Understanding

Memorizing

Practicing

Studying

Passing tests

Etc.

What causes the slowdown of applying learning ideas at work?

Causes ofSlowdown:barriers,blocks,hurdles to quickapplicationof ideas


34

Micro-Lesson

Big, bulky, long, boring, tediousprograms….

• Low Effort• Easy• Fast• Applied

quickly

Micro-LearningStandards



How did we support the Micro-Action?


Answers,Solutions


Feedback,Metrics

36

How did we support the Micro-Action?


References

Micro-Lesson


Live Demo Link



Why start with consequences or benefits?

Frame # 1

Reflectionquestions

Parts of a Micro-Content or Micro-Lesson



Frame # 2

Reflectionquestions



Why ask reflection questions?

Frame # 3

Reflectionquestions


Answers,Solutions


Feedback,Metrics

42

Why ask learners to discover the answers?

Frame # 4


Why ask learners respond to application questions?

Frame # 4

Applicationquestions


ReferencesChecklist

LearningObjectives

Frame # 5

Why position objectives and references at the top?


“With your father gone,how do we survive?”

“We have theinsurance .. allwill be ok.”

What would you ask?[ ] “Loss of income?”[ ] “Unexpected loss?”

“Oh no. The policydoes not coverloss of income?”

Unchecked

What would happenif this family fail toget insurance?

Have you heardthis before?

What could beyour options?

“We’re covered.No more needs.”

“We’re Covered.” Objectives References Policy

CoverageOptions:

[ ] Loss of income[ ] Catastrophic

Life Insurance

Micro-Lesson Content Structure


1) Small Content TitleLesson

2) Consequence,Benefits

3) Use an Incident

4) Relate Questions

5) EmbedContent

7) Links, Drill down

6) Application Questions

Exercise # 3- Micro-Lesson Content Structure


What impacts you in this Micro-Lesson?


What impacts you in this Micro-Lesson?

PresenterPresentation NotesJust ideas.

Captivate ExerciseConstruct responsive designs based on Micro-Actions Content.

I can ask my team to convert these examples into Captivate,May be I can do 5 units.

Examples:



More to provide.


Adobe Captivate Part 2Captivate lesson creation


Part 3 River of IdeasDelivery through Captivate Prime LMS


1 Micro-Actions2 Micro-Actions3 Micro-Actions4 Micro-Actions5 Micro-Actions6 Micro-Actions7 Micro-Actions8 Micro-Actions9 Micro-Actions10 Micro-Actions11 Micro-ActionsEtc.

In the workflow,workers must accessall answers instantly

1 Micro-Lesson2 Micro-Lesson3 Micro-Lesson4 Micro-Lesson5 Micro-Lesson6 Micro-LessonEtc.

1 References 2 References3 References4 References5 References6 ReferencesEtc.

Illustration to String Together Micro-Actions, Micro-Lessons, References

• Own experience• Other’s experience• Systems and tools


As strings of content in an LMS or flexible standalone deliveries, e.g. portals,mobile, intranets, cloud, etc.


“Help!”“Try this.”

MicrolearningFlashcards, Micro-Actions, Instant Maps, Simple Rules Support

• Low effort• Easy• Fast• Apply quickly• Useful

River of Ideas – The environment

= Proximity: access of answers at work


Part 3 River of IdeasDelivery through Captivate Prime LMS


Other tools in Microlearning

Micro-Actions• Chatbots• Learning Machines• Flashcards• Instant Lessons• Podcasting• Many others

Micro-Lessons• Mini-Scenarios• Mini-Videos• Others


Get an award for good exercises.

Get the eBook version.January 2018.


http://VignettesLearning.com

2018 Schedule

http://vignetteslearning.com/


Drop your business card to Get a copy source files for the two Micro-lessons.

Slide Number 1Slide Number 2Slide Number 3Slide Number 4Slide Number 5Slide Number 6Slide Number 7Slide Number 8Slide Number 9Slide Number 10Slide Number 11Slide Number 12Slide Number 13Slide Number 14Slide Number 15Slide Number 16Slide Number 17Slide Number 18Slide Number 19Slide Number 20Slide Number 21Slide Number 22Slide Number 23Slide Number 24Slide Number 25Slide Number 26Slide Number 27Slide Number 28Slide Number 29Slide Number 30Slide Number 31Slide Number 32Slide Number 33Slide Number 34Slide Number 35Slide Number 36Slide Number 37Slide Number 38Slide Number 39Slide Number 40Slide Number 41Slide Number 42Slide Number 43Slide Number 44Slide Number 45Slide Number 46Slide Number 47Slide Number 48Slide Number 49Slide Number 50Slide Number 51Slide Number 52Slide Number 53Slide Number 54Slide Number 55Slide Number 56Slide Number 57Slide Number 58Slide Number 59

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H402:Hands On: Microlearning End- to-End with Adobe Tools · 2021. 1. 19. · q ¬ o2uwÆ...

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