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Hacking CT Lessons Learned H4Dip Stanford 2016

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HackingCT Bringing tech, government, and at-risk communities to counter violent extremism in a bottom-up fashion Sponsored by Bureau of Counterterrorism / Countering Violent Extremism and Office of Religious and Global Affairs Crowdsource responses to violent extremism messaging 100 interviews
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Page 1: Hacking CT Lessons Learned H4Dip Stanford 2016

HackingCTBringing tech, government, and at-risk communities to counter violent extremism in a bottom-up fashion

Sponsored by Bureau of Counterterrorism / Countering Violent Extremism and Office of Religious and Global Affairs

Crowdsource responses to violent extremism messaging

100 interviews

Page 2: Hacking CT Lessons Learned H4Dip Stanford 2016

Vinaya PolamreddiAnusha Balakrishnan

Gloria ChuaHyeryung Chloe Chung Jian Yang (Lumpy) Lum

Computer Science, Artificial Intelligence

International PolicyFormer Korean Foreign Service

Product Design, Computer Science

International Relations, Statistics

Computer Science, Artificial Intelligence

Team HackingCT

Page 4: Hacking CT Lessons Learned H4Dip Stanford 2016

Countering violent extremism (CVE) is deterring individuals from joining violent extremist groups.

Page 5: Hacking CT Lessons Learned H4Dip Stanford 2016

Our crazy journey

100 interviews

WayfindingFocus on

community

PIVOT!

Focus on individual

Focus on friends &

family

0

Mom

entu

m

Page 6: Hacking CT Lessons Learned H4Dip Stanford 2016

Wayfinding

20 interviews

100 interviews

Mom

entu

m

Page 7: Hacking CT Lessons Learned H4Dip Stanford 2016

Who to target? Individual Community

Where to target? Online Offline

How to target? Institutionalized Grassroots

Wayfinding

Page 8: Hacking CT Lessons Learned H4Dip Stanford 2016

UK and EuropeUSA

Intl

FB OCCI

State Dept

DHS

FATE

QuilliamAV

E

Extreme

Dialogue

Canada

Open Your Eyes

Jigsaw

SAVE

GCERF

M&C Saatc

hiMoonshot CVE

WORDE

Institute for Strate

gic Dialog

ueWome

n witho

ut Border

s

Hedayah

GCCS

Connect Futures

Google (YouTub

e) SCN

Page 9: Hacking CT Lessons Learned H4Dip Stanford 2016

UK and EuropeUSA

Intl

FB OCCI

State Dept

DHS

FATE

QuilliamAV

E

Extreme

Dialogue

Canada

Open Your Eyes

Jigsaw

SAVE

GCERF

M&C Saatc

hiMoonshot CVE

WORDE

Institute for Strate

gic Dialog

ueWome

n witho

ut Border

s

Hedayah

GCCS

Connect Futures

Google (YouTub

e) SCNCVE space is

complex and crowded.

Page 10: Hacking CT Lessons Learned H4Dip Stanford 2016

MVP: Ecosystem dynamics

Page 11: Hacking CT Lessons Learned H4Dip Stanford 2016

MVP: Ecosystem dynamics

Focus on community

Page 12: Hacking CT Lessons Learned H4Dip Stanford 2016

Focus on community

30 interviews

100 interviews0

Mom

entu

m

Page 13: Hacking CT Lessons Learned H4Dip Stanford 2016

MVP: Incentive Matching Platform

Page 14: Hacking CT Lessons Learned H4Dip Stanford 2016

Aim to build scalable and targeted local messaging, and help local NGOs.Lead Policy Manager Counterterrorism at Facebook

Page 15: Hacking CT Lessons Learned H4Dip Stanford 2016

Now you’re CVE-relevant.Focus on CVE-specific!Bureau of CT/CVE + SRMC State Department

Page 16: Hacking CT Lessons Learned H4Dip Stanford 2016

Pivot!

5 interviews

100 interviews0

Mom

entu

m

Page 17: Hacking CT Lessons Learned H4Dip Stanford 2016

Focus on individual

15 interviews

100 interviews0

Mom

entu

m

Page 18: Hacking CT Lessons Learned H4Dip Stanford 2016

Suicide

Violent Extremis

m

← Prevention Promotion →

What we learned

Page 19: Hacking CT Lessons Learned H4Dip Stanford 2016

Violent Extremis

m

Suicide

CounselorsMental Health Professionals

Hotlines

← Prevention Promotion →

What we learned

Page 20: Hacking CT Lessons Learned H4Dip Stanford 2016

← Prevention Promotion →

Violent Extremis

m

Suicide

CounselorsMental Health Professionals

Hotlines

Law Enforcement

Personalized ISIS recruitment ISIS-related propaganda

What we learned

Page 21: Hacking CT Lessons Learned H4Dip Stanford 2016

← Prevention Promotion →

Violent Extremis

m

Suicide

CounselorsMental Health Professionals

Hotlines

Personalized ISIS recruitment ISIS-related propaganda

Safe space

What we learned

Page 23: Hacking CT Lessons Learned H4Dip Stanford 2016

Individuals are hard to reach: don’t engage directly with support resources.Women without Borders, State Department, Booz Allen Hamilton

Page 24: Hacking CT Lessons Learned H4Dip Stanford 2016

Most friends and family have an idea, but have nowhere to turn but the police. Program DirectorRadicalization Awareness Network

Page 25: Hacking CT Lessons Learned H4Dip Stanford 2016

Focus on friends & family

20 interviews

100 interviews0

Mom

entu

m

Page 26: Hacking CT Lessons Learned H4Dip Stanford 2016

MVP: CVE Support Textline

Page 27: Hacking CT Lessons Learned H4Dip Stanford 2016

A support textline for friends and family

MVP: CVE Support Textline

Page 28: Hacking CT Lessons Learned H4Dip Stanford 2016

We need helplines and intervention teams.Presenter at a CVE Conference Nov 2016

Page 29: Hacking CT Lessons Learned H4Dip Stanford 2016

Deployment

10 interviews

100 interviews0

Mom

entu

m

Page 30: Hacking CT Lessons Learned H4Dip Stanford 2016

We found organizations in US and Canada that provide long-term personal intervention.

Page 31: Hacking CT Lessons Learned H4Dip Stanford 2016

Low-

risk

High

-ris

k

Long-term personal

intervention

Law enforcement

Page 32: Hacking CT Lessons Learned H4Dip Stanford 2016

Low-

risk

High

-ris

k

Long-term personal

intervention

Law enforcement

Short-term, scalable

lightweight intervention

Us

Page 33: Hacking CT Lessons Learned H4Dip Stanford 2016

MVP: CVE Support Textline for Friends & Family

Page 34: Hacking CT Lessons Learned H4Dip Stanford 2016

MVP: CVE Support Textline for Friends & Family

Page 35: Hacking CT Lessons Learned H4Dip Stanford 2016

Deployment Strategy

Now 1 year

Marketing: Launch campaigns

Training: Work with Muflehun & volunteers

Technology:Build chatline platform

Pilot: In 2 cities

Page 36: Hacking CT Lessons Learned H4Dip Stanford 2016

Deployment Strategy

Now +1 mth +2 mths +3 mths

Marketing: Launch campaigns

Training: Work with Muflehun & volunteers

Technology:Build chatline platform

Pilot: In 2 citiesPilot in 2 cities in 2017.

Page 37: Hacking CT Lessons Learned H4Dip Stanford 2016

That’s our journey.HackingCT


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