HAl project

A Study on Employee Welfare Measures adopted in Hal Overhaul Division Bangalore

CHAPTER-1

Introduction

Industrial progress largely depends on comity labour force. The importance of

labour welfare measures was accepted as early as 1931, when the Royal commission on

labour stated. “The benefits, which he is unable to secure by himself. The schemes of

labour welfare may be regarded as a wise investment which should and usually does

bring a profitable return in the form of greater efficiency”.

Labour welfare work aims at improving of working and living conditions of

workers, which would lead to the contentment in life, which in turn leads to their

improved production and productivity, which in turn leads to improved profits, prosperity

and survival chance of the enterprises. This is what is desired and aimed by all industrial

managements. Labour welfare, therefore, constitutes an integral part of Industrial

Managements.

The National level, industrial labour constitutes an important and sizeable segment

of the population. Their contentment is in itself the major aim of the welfare state. In

addition, since their contentment leads to increased production and productivity, this in

SHGFGC 1 Dandinashivara


turns leads to greater economic development of the country. Consequently, labour

welfare constitutes an important aspect of National Planning or Programme. This is

particularly so in a developing country like India which aims at rapid industrialization

and faster economic development.

The concept of labour welfare is flexible, elastic and differs from time to time,

region to region, industry to industry and country to country, depending upon value

system, level of education, social customs, degree of industrialization and the general

standard of the socio-economic development of people. It is also related to the political

situation, problems in the society and on the structure of the industry. It is molded

according to the age group, sex, socio-cultural background, marital status, economic

status and educational level of the employees in the various industries. This nature of the

concept of labour welfare makes it very difficult for us to give a precise, all-inclusive

single definition of the phrase.

AIMS OF LABOUR WELFARE

The aim or objective of labour welfare is partly humanitarian, partly economic and

partly civil. It is Humanitarian, because it provides the workers with the basic necessities

in life, which they themselves cannot, afford.

It is Economic, because the various benefits and amenities increase the workers’

standard of living and hence their economic condition. Their better economic condition

leads to their contentment in life which leads to better economic position of the industry



and hence of the country. It is Civic, because all the above will make the workers to have

a sense of responsibility and dignity, which in turn would make them better citizens.

APPROACHES TO LABOUR WELFARE

Labour welfare can be studied from different angles such as:

The location where these amenities are provided like within and outside the

industrial undertaking.

The nature of amenities like those concerned with “condition of employment” and

“living conditions of work people”

The welfare activities termed as Statutory, Voluntary and Mutual.

The agency, which contributes to these amenities.

A. On the basis of location of welfare facilities, Broughton has classified labour welfare

work in two specific categories namely,

1. Intra-mural welfare work including various facilities and amenities provided to the

workers inside the factory such as medical facilities, bathing facilities, provision of safety

measures, activities relating to improving the conditions of employment, recruitment and

discipline and provisions of provident funds, pensions, gratuities, maternity benefits etc.

2. Extra-mural welfare work including the provision of facilities and various amenities

outside the factory, such as provision of educational and recreational facilities, sports,

housing accommodation, medical facilities, provision of libraries and reading room,

holiday homes. Leave travel facilities, workers co-operative societies. Transports like to



and from the place of work other programmes for the welfare of women, youth and

children etc.

B) The welfare activities concerned with “condition of employment” and “Living

conditions of work people”.

Conditions of employment – in these are included activities for the solution of problems

such as hours of work, wages, holidays with pay, rest intervals, sanitation and safety,

continuity of employment, limitation of female and juvenile labour.

Living condition of work people – in these are included all such schemes of benefits such

as co-operative societies, legal and medical aid and housing and those activities

concerned with the living conditions of workers.

C) Labour welfare work may be Statutory,

Voluntary or Mutual

It is statutory when such activities have to be undertaken in furtherance of certain

legislation of the Government.

It is voluntary when activities have to be undertaken of their own accord by the

employers/some philanthropic bodies, when the labour organization indulges in such

activities for the welfare of their members.

It is mutual when all parties join hands in the social and economic uplift of the

workers.



NEED FOR WELFARE WORK

The need for labour welfare arises from the very mature of industrial system,

which is characterized by two basic facts:

The conditions under which work is carried on are not congenial for health.

When labour joins industry he has to work in an entirely strange atmosphere,

creating problems of adjustment.

Labour welfare has its beneficial effects on the workers. The welfare measures

influence the sentiments of the workers and contribute to the maintenance of industrial

peace.. Better living, sickness and maternity benefits, Provident funds, pensions,

educational facilities and entertainment facilities create a feeling amongst the workers

that they have a stake in the industry and the workers become more stabilized and

committed and economically efficient; the mental and moral health of the workers also

improve.

Welfare work has been recognized as an integral part of industrial administration.

Welfare work has postulated a real change of heart and a change of outlook on the part of

both employers and workers by including in them a new spirit of self-satisfaction.



Scope Of Labour Welfare Work

It is difficult to lay down the scope of labour welfare work accurately because of

the fact that labour is composed of dynamic individuals with complex needs.

The welfare activity involves directly or indirectly any hindrance physical or

mental of the worker and restores to him the peace and joy of living. The following list

gives the items under which welfare work should be conducted inside and outside the

workplace.

1. Conditions of the work environment:

Workshop sanitation and cleanliness

Factory sanitation and cleanliness

Provision and care for drinking water

Canteen services

Management of workers cloak rooms, rest rooms and library

2. Workers Health services:

Factory health center

Factory dispensary and clinic

Hospitalization facilities

Periodical/regular health checking



3. Labour welfare programme

Work women and child welfare work

Workers recreational facilities

Education

Factory council consisting of representatives of labour and employers, workmen’s

arbitration council, vocational and adjustment, social welfare departments, co-operation

with personnel administration especially for case investigation, interview and vocational

testing, employment follow-up and research bureau.

4. Labour economic welfare programme

Co-operative society/fair price shop Co-operative bank.

Profit sharing bonus.

Transport services.



THEORITICAL BACKGROUND OF THE

STUDYEmployees` Welfare

Labour welfare includes provision of various facilities and amenities in and around

the work/place for the better life of the workers. It is a part and parcel of social welfare.

Labour welfare has the following objectives :

1) To provide better life and health to the workers.

2) To make the workers happy, satisfied and efficient.

3) To relieve workers from industrial fatigue and to improve intellectual,

cultural and material condition of living of the workers.

According to Arthur James Todd, “Labour welfare means anything done for the

comfort and improvement, intellectual or social, of the employees over and above the

wages paid which is not a necessity of the industry”. According to a publication of ILO,

“Workers’ welfare should be understood as meaning with services, facilities and

amenities which may be established in or in the vicinity of undertakings to enable the

persons employed in them to perform their work in healthy and peaceful surroundings

and to avail of facilities which improve their health and bring high morale”



The modern concept of labour welfare entails all those activities of the employers

which are directed towards providing the employees with certain facilities and services in

addition to wages or salaries.

The basic features of welfare measures are as follows:

a) Labour welfare includes various facilities, services and amenities provided to

workers for improving their health, efficiency, economic betterment and social

status.

b) Welfare measures are in addition to regular wages and other economic benefits

available to workers due to legal provisions and collective bargaining.

c) Labour welfare measures are flexible and ever-changing . New welfare measures

are added to the existing ones from time to time.

d) Welfare measures may be introduced by the employers, government, employees

or by any social or charitable agency.

e) The purpose of labour welfare is to bring about the development of the whole

personality of the worker to make him a good worker and a good citizen.

Scope of labour Welfare

The Labour investigation committee preferred to include under labour welfare

“any thing done for intellectual, physical, moral and economic betterment of the worker,

whether by employers, by Government or by other agencies, over and above what is laid

down by law, or what is normally expected on the part of the contracted benefits for

which workers may have bargained.

Labour welfare includes both statutory as well as non-statutory activities

undertaken by any of the three agencies-employers, trade unions or the Government for



the physical and mental development of workers, both as a compensation for wear and

tear that he undergoes as a part of production process and also to enable Him to sustain

and improve upon the basic capacity of contribution to the process of production.

Significance of labour Welfare

The logic behind providing welfare facilities is to create efficient, healthy, loyal

and satisfied labour force for the organization and also for the nation, In India, industrial

workers get the benefit of various welfare facilities. The purpose is to provide them

better life and also to make them happy and efficient. The other equally important

purpose is to raise their productivity. Welfare services are not a charity, they are essential

to get higher productivity from the workers by satisfying their needs. The important

benefits of welfare services are given below:

1. Welfare facilities provide better physical and mental health to the workers and

make them happy.

2. Such service facilities like housing scheme, mehical benefits, education and

recreation facilities for the workers’ families help create contented workers’

families.

3. Employees services serve to maintain some degree of peace with the employees’

unions in as much as these constitute a considerable part of the bargaining

package,

4. Employers get stable labour force due to the provision of welfare facilities.

5. Employers secure the benefits of high efficiency, cordial industrial relations and

low labour absenteeism and turnover.

6. Labour welfare measures raise labour productivity and bring industrial peace and

cordial labour-management relations.



7. An employer is able to attract talented workers from the labour market by

providing attractive welfare facilities.

8. The social evils prevalent in the labour-force such as gambling drinking, etc. are

reduced.

Agencies of labour welfare

In India, the main agencies engaged in labour welfare include :

a) Central Government: b) State Government: c) Employers, and d) Workers’

organizations. The contribution of these agencies is discussed below.

a) Central Government

The Central Government has passed a number of Acts for the welfare of

different types of workers. It also administers the implementation of industrial and

labour laws. The important Acts which incorporate measures for the welfare of

the workers of the workers are : Factories Act, Indian Mines Act, Employment of

Children Act, Maternity Benefits Act, Plantation Labour Act, etc.

b) State Governments

The Implementation of many provisions of various labour laws rests with

the state Governments. The State Governments run health centres, educational

centres, etc. for the welfare of the workers. They also keep a vigil on the

employers that they are operating the welfare schemes made obligatory by the

Central or State Government.



c) Employers

Many employers provide voluntarily welfare facilities. Along with the

statutory welfare facilities. These include residential accommodation to

employees, medical and transport facilities, reading rooms, scholarships to

children of workers, patronise teams of employees for hockey, football, etc.

Employers can provide welfare facilities individually or collectively i.e, through

their associations.

d) Trade Unions

Trade Unions are supposed to raise the welfare of workers and naturally

they are expected to provide certain welfare facilities to their members. Unions

can provide educational, cultural and other facilities to their members. Co-

operative stores are also run by some unions. Some trade unions like the

Rashtriya Mill Mazdoor Sangh are doing good work in the field of labour welfare.

In addition, Textile Labour Association Ahmedabad provides certain facilities like

schools, social centres, libraried, legal aid,. to the textile workers. Thus, Textile

thus, Textile Labour Association, Ahmedabad is doing good work in the field of

labour welfare. On the whole, the role of trade unions in the field of labour

welfare is insignificant as they face the problem of shortage of funds in providing

welfare services to their members.

e) Charitable Organisations

Charitable organizations conduct social welfare activities, which are useful

to all sections of the society including industrial workers. These agencies provide

medical aid, educational facilities, scholarships, etc However; the contribution of

such organisations in labour welfare is not so significant.



Approaches to labour welfare

The various approaches to labour welfare reflect the attitudes and beliefs of the

agencies which are engaged in welfare activities. Welfare facilities may be provided on

religious, philanthropic some other grounds. Moreover, the different approaches to labour

welfare reflect the evolution of the concept of welfare.

A study of the approaches to labour welfare is desirable for the management, the

worker and the general reader. For the general reader, a study of approaches is essential

because his/her knowledge of the subject is incomplete without a knowledge of these

approaches, and a knowledge of approaches enables the manager and the worker to have

a better plerspective on welfare work.

The approaches and their brief descriptions are,

1. The policing theory of labour welfare.

2. The religion theory of labour welfare.

3. The philanthropic theory of labour welfare.

4. The paternalistic theory of labour welfare.

5. The placating theory of labour welfare.

6. The public relations theory of labour welfare.

7. The functional theory of labour welfare.

8. The social theory of labour welfare.





Policing Theory

According to this view, the factory and other industrial workplaces provide ample

opportunities for owners and managers of capital to exploit workers in an unfair manner

This could be done by making the labour work for long hours, by paying workers low

wages, by keeping the workplaces in an unhygienic condition, b neglecting safety and

healthy provisions, and by ignoring the provision of elementary human amenities, such as

dinking water, latrines, rest rooms and canteens. Clearly, a welfare state cannot remain a

passive spectator of this limitless exploitation it enacts legislation under which

managements are compelled to provide basic amenities to the workers. In short, the state

assumes the role of a policeman, and compels the managers of industrial establishments

to provide welfare facilities, and punishes the non-compliers . This is the policing theory

of labour welfare.

Religion theory

The religion theory has two connotations, namely, the investment and atonement

aspects. The investment aspect of the religion theory implies that the fruits of today’s

deeds will be reaped tomorrow. Any action, good or bad, is therefore treated as an

investment. Inspired by this belief, some employers plan and organize canteens and

crèches. The atonement aspect, of the religion theory implies that the present disabilities

of a person are the result to the sins committed by him/her previously. He/she should

undertake to do good deeds now to atone or compensate for He/her sins. There is the

story of a big Jain employer who firmly held the belief that the provision of welfare

facilities for workers was outside the duties of the management. Whatever he did was

under government compulsion and supervision. It so happened, however, that the

children born to him died as soon as they were born, Later, is own health suffered, He felt



that, as a compensation, or expiration or even as an investment in a good deed, he should

liberally contribute to the crèche in the factory (as well as to other child-welfare

institution), an also to medical services for his workers Consequently, in this particular

factory, there came to exist an excellent crèche and a well-organised dispensary.

Philanthropic Theory

Philanthropy means affection for mankind. The philanthropic of labour welfare

refers to the provision of good working conditions, crèches and canteens out of pity on

the part of the employers who want to remove the disabilities of the workers. The

philanthropy theory is more common in social welfare.

Paternalistic theory

According to the Paternalistic theory, also called the Trusteeship theory of the

labour welfare, the industrialist or the employer holds the total industrial estate,

properties and the profits accruing from them, interest. The property which he/she can

use or abuse as he /she likes is not entirely his/her own. He/she use, no doubt, but also

for the benefit of his/her workers, is not for the whole society. The trusteeship is not

actual and legal but it is moral and, therefore, not less real.

Placating Theory

This theory is based on the assumption that appeasement pays when the workers

are organized and are militant. Peace can be brought by welfare measures. Workers are

like children who are intelligent, but not fully so. As crying children are pacified by

sweets, workers should be pleased welfare works.



Public Relation Theory

According to this theory, welfare activities are provided to create a good

impression on the minds of the workers and the public, particularly the latter. Clean and

safe working conditions, a good canteen, crèche and other amenities, make a good

impression on the workers, visitors and the public.

Functional Theory

Also known as the efficiency theory of the labour welfare, the functional theory

implies that welfare facilities are provided to make the workers more efficient. If

workers are fed properly, adequately and treated kindly, and if the conditions of their

work are congenial, they will work efficiently. Welfare work is a means of securing,

preserving and increasing the efficiency of labour.

Social Theory

The social obligation of an industrial establishment had been assuming great

significance these days. A social theory implies a factory is morally bound to improve

conditions of the society in addition to improving the conditions of its employees. Labour

welfare as mentioned earlier, is gradually becoming social welfare.



CHAPTER-2

RESEARCH DESIGN OF THE STUD Y

“When men are employed , they are best contented for on the days they worked they

were good natured and cheeps cheerful and the consciousness of having done a good days

work , they were mutinous and quarrel some”.

Research design is the basic peons, which guides and data collection and

analysis phase of the project . It is the frame work , which specifies the type of

information to collect , the sources of the data & data collection producer.

The research design famishes a clean idea as to the activities that would nees to be under

taken in order to achieves the objectives it is effective in helping to dude data needs that

are the stage of analysis & interpretation also. The research design hips in providing

direction to the computation & interpretation process to arrive at conditions &

suggestions.

Research is an intensive and purposeful search for knowledge and understanding of social

and physical phenoma, According to Clifford woody research comprise defining &

redefining problems, For mutating hypotheses or suggestions solutions collecting

organizing and evaluating data , making decision & reaching conclusions.



Title of the study:-

A Study on Employee Welfare Measures adopted in Hal Overhaul Division Bangalore.

2.5 Research methodology

The research methodology is an important component for the study without which

researchers may not be able to obtain facts and figures relevant to the study. The

following is the methodology adopted for the study.

Data source

Data relevant for the study is collected through

Primary data

Secondary data

Primary data: Primary data was collected from first hand information through personal

interviews backed up by questionnaires from the target employees.

Secondary data: Secondary data was collected through welfare plans, welfare records

and instruction manuals.



2.6 Data collection tools

The tools used for collection of required data were:

Structure questionnaire

Personal interview

A Structured questionnaire has been administered for collecting the data and also

through interviews. The questions are mainly of multiple choices. The questionnaires are

distributed among various departments in HAL.

2.1 Statement of the problem

Labour welfare is one of the major aspects. This contributes towards bettering of

labour and creating a life and work environment of decent comfort for the labour. Hence

it is required to study and analyses what measures are being provided as a part of welfare

and collected their opinion regarding such facilities.

The present research has no concrete hypothesis but is rather to study and analyse

the opinion of the employees regarding welfare facilities to them and find their level of

satisfaction in this regard.

2.0 Research Design

The research conducted is exploratory in nature. There is no concrete hypothesis

and the research so done is only a tentative of facts with emphasis on welfare facility



provided by the management, statutory and voluntary and the opinion of employees

towards them.

2.2 Review of literature

The concept of welfare had always been one of the major concept in retaining and

motivating the employee.

According to the welfare amenities provided under mine act 1952 and the mine

rules explains the main obligation of the mine owners regarding health and welfare of the

workers.

The book labour laws by Ajay Garg: Nobbis Publication New Delhi. The book

Human recourses and personal mgt by K. Aswathappa explains the nature of employee

welfare and states its merits and demerits. In addition to this so many books, journals and

acts explain about welfare activities and the list is endless.

2.3 OBJECTIVES OF THE STUDY

To study the various existing statutory welfare measures implemented by the

company.

To study the effectiveness of employee welfare.

To find out level of satisfaction of employees towards these facilities.



To suggest and recommend the measures to be taken in motivating the employees

at their work.

2.4 Scope of the study

Scope of the study is limited to employees who are working at M/s HAL,

Bangalore.

The study is conducted under the assumption that the information given by the

respondents are all correct.

2.8 Geographical area of the study

The present investigation on the welfare measures undertaken in Hindustan

Aeronautics Limited-Overhaul Division Bangalore. The measures confined to the

employees of HAL only. The period of study is 4 weeks in the organization with in

Human Resource Management Department.

2.7 sampling sources

Sampling Unit: A sample unit of consisting of employees in various categories were

taken for the study. The unit included workers, supervisors and Executives.

Sampling size: A sampling size of 100 Employees covering Executives and artisans from

all departments were selected for the study.



Sampling Techniques: Sampling can be broadly classified in to probability sampling

and non-probability sampling, for the purpose of the study the sampling methods of non

random convenient sampling in non probability technique is applied for the purpose of

arriving at the sample size.

Limitations of the Study

Some of the limitations are

The Study was restricted to the short number of respondents

The Authorities did not tell certain highly confidential matters.

The information collected was through Questionnaire method. Hence it depends

on the mood of the interviewee’s.

The study was done for a short period of time, which might not hold true in the

long run.

Samples collected was too small (100) and an underlying assumption. For the

entire Project is that the details and feedback received from the employees of HAL

is true and holds good in the times to come,



CHAPTER -3

COMPANY PROFILEAbout the Company

The early years: The history of the Indian Aircraft Industry can be traced to the

founding of Hindustan Aircraft Limited at Bangalore in December 1940 in

association with the erstwhile princely State of Mysore and late Shri Seth

Walchand Hirachand, an Industrialist of extra -ordinary vision. Govt. of India

became one of its shareholders in March 1941 and took over the management in

1942. Hindustan Aircraft Limited was merged with Aeronautics India Limited and

Aircraft Manufacturing Depot, Kanpur to form Hindustan Aeronautics Limited (HAL) on

01st October 1964.

Today HAL has got 16 production units and 9 research and design centres spread out in

seven different locations in India. Its product track record consists of 12 types of aircraft

from in house R &D and 13 types by license production. HAL has so far produced about

3352 aircraft (which include 11 types of indigenous design), 3583 engines and

overhauled over 8141 aircraft and 27267 engines.

HAL has engaged & succeeded in number of R & D programs for both the

military and civil aviation sectors. Substantial progress has been made in the current

projects like Dhruv -Advanced Light Helicopter (ALH), Tejas-Light Combat Aircraft



(LCA), Intermediate Jet Trainer (IJT) and various military and civil upgrades. The

deliveries of Dhruv were effected to Indian Army, Navy, Air Force and Coast Guard in

March 2002, in its first year of production which is a unique achievement.

HAL has played a significant role for India's space programs in the manufacturing

of satellite launch vehicles like PSLV (Polar Satellite Launch Vehicle), GSLV (Geo

Stationary Launch Vehicle), IRS (Indian Remote Satellite) & INSAT (Indian National

Satellite).

HAL has also two joint venture companies, HAL Software Limited and Indo-

Russian Aviation Limited (IRAL). Apart from the two, other major diversification

projects are Industrial Marine Gas turbine and Airport Services. Several co-production

and joint Ventures with international participation are under consideration.

HAL's supplies / services are mainly to Indian Defense Services, Coast Guard and

Border Security Force. Transport aircraft and Helicopters have also been supplied to

Airlines as well as State Governments of India. The Company has also achieved a

foothold in export in more than 30 countries, having demonstrated its quality and price

competitiveness.

HAL has won several International & National Awards for achievements in R&D,

Technology, managerial performance, exports, energy conservation, quality and

fulfillment of social responsibilities. M/S Global Rating, United Kingdom in conjunction

with The International Information and Marketing Center (IIMC) has awarded the

“INTERNATIONAL GOLD MEDAL AWARD” AT THE INTERNATIONAL



SUMMIT (GLOBAL RATING LEADERS 2003) LONDON, UK to M/s. Hindustan

Aeronautics Limited for Corporate Achievement in Quality and Efficiency. HAL was

also presented the INTERNATIONAL “ ARCH OF EUROPE” AWARD IN GOLD

CATEGORY in recognition for its commitment to Quality, Leadership, technology &

Innovation. At National level, HAL won the top award instituted- by SCOPE (Standing

Conference of Public Enterprises) -The "GOLD TROPHY" for excellence in Public

Sector Management.

The Company scaled new heights in the financial year 2003-2004 with a turn over of Rs.

3799.78 Crores and export of Rs. 215.34 Crores.



The Company's steady organisational growth over the years with consolidation

and enlargement of its operational base by creating sophisticated facilities for

manufacture of aircraft / helicopters, aeroengines, accessories and avionics is illustrated

below.



Their Mission and Values are

“To become a globally competitive aerospace industry while working as an

instrument for achieving self-reliance in design, manufacture and maintenance of

aerospace equipment, civil transport aircraft, helicopters and missiles and diversifying to

related areas, managing the business on commercial lines in a climate of growing

professional competence ".

I. CUSTOMER SATISFACTION

We are dedicated to building a relationship with our customers where we become

partners in fulfilling their mission. We strive to understand our customers ' needs and to

deliver products and services that fulfill and exceed all their requirements.

II. COMMITMENT TO TOTAL QUALITY

We are committed to continuous improvement of all our activities. We will supply

products and services that conform to highest standards of design, manufacture,

reliability, maintainability and fitness for use as desired by our customers.

III. COST AND TIME CONSCIOUSNESS

We believe that our success depends on our ability to continually reduce the cost and

shorten the delivery period of our products and services. We will achieve this by

eliminating waste in all activities and continuously improving all processes in every area

of our work.



IV. INNOVATION AND CREATIVITY

We believe in striving for improvement in every activity involved in our business by

pursuing and encouraging risk-taking experimentation and learning at all levels within

the company with a view to achieving excellence and competitiveness.

V. TRUST AND TEAM SPIRIT

We believe in achieving harmony in work life through mutual trust, transparency, co-

operation, and a sense of belonging. We will strive for building empowered teams to

work towards achieving organisational goals.

VI. RESPECT FOR THE INDIVIDUAL

We value our people. We will treat each other with dignity and respect and strive for

individual growth and realisation of everyone's full potential.

VII. INTEGRITY

We believe in a commitment to be honest, trustworthy,and fair in all our dealings. We

commit to be loyal and devoted to our organisation. We will practise self discipline and

own responsibility for our actions. We will comply with all requirements so as to ensure

that our organisation is always worthy of trust.





MIG AIRCRAFT

Products in Current Manufacturing Range

MiG-27 M

Single seater tactical fighter/bomber with variable

sweep wings.

MiG-21 VARIANTS

Single seat front line tactical intercepter / fighter

aircraft.

METALIC DROP TANKS

The Division manufactures different types of metallic

drop (Jettison able) tanks with capacity of 490 and 800

Litres.



UNDERCARRIAGE

The Division has facilities and expertise in

manufacturing and overhaul of undercarriages of both

MiG-27 m and MiG-21 variants. The landing gears are

of a conventional tricycle type and consist of one steerable nose wheel leg and two main

wheel legs to roll the aircraft in motion, on the ground, during take off run & landing run.

The landing gear legs have oleo pneumatic shock absorbers.

EJECTION SEAT

The ejection seat is installed to provide safe escape to

the pilot from the aircraft while catapuling is effected

with the help of a combined ejection gun. The division

has the facilities and expertise in manufacturing and

overhaul of ejection seats for both MiG27 and MiG21 variants.

CANOPY

The Division manufactures and overhauls canopies of

MiG-21 variants & MiG--27 m aircraft.

FLEXIBLE RUBBER FUEL TANKS



The Division manufactures and supplies all types of Rubber Fuel Tanks required for

MiG-21 Variants. The Rubber Fuel Tanks are provided with special protection coating

against Ozone/heat and adverse climatic conditions.

The Division has exported a large number of Rubber Fuel Tanks.

AEROSPACE FASTENERS

The Division has a separate complex for manufacturing of Aerospace Fasteners,

approximately 7000 types under 400 different standards. Some of the typical items are

nuts, bolts, screws, washers, rivets of various configurations, studs, dowels, pins, plugs,

JO Bolts, pipe connections and springs.



Helicopters

Chetak: a versatile and Multipurpose Helicopter for

Civil and Military applications.

Cheetah: This is a lightweight high performance

helicopter it is specially designed for operation over a

wide range of weights, centres of gravity and altitude

conditions

Lancer: The Lancer Helicopter is a light attack

helicopter developed by Hindustan Aeronautics Limited

as a cost effective airmobile area weapon system.

Dhruv: This Advanced light helicopter is a multi-role, multi-mission helicopter in 5.5 ton class, fully designed and developed by HAL. Built to FAR 29 specifications, the Dhruv is designed to meet the requirements of both military and civil operators.Communication and navigation equipment



Equipment Function1. IFF 400 Identification of Friend or Foe 2. IFF 1410A Automatic replies to appropriate ground or

airborne interrogators3. ADF Automatic Direction Finder4. VUC-201 A A combined V /UHF main communication

set 5. INCOM-1210A Integrated Radio Communication System 6. COM-150A UHF standby equipment7. COM-1150A UHF standby equipment 8. COM-104A/105A VHF Communication Equipment9. HFSSB HF Single Sideband Communication set 10. SPEEDET Measure speed of moving object11. VUC-2035 A combined V/UHF Communication set12. PAR (Precission Approach Radar)

'X' Band Radar

13. RAM 700 Radio Alimeter for height indication over terrain

14. RAM 1701A Radio Alimeter for height indication over terrain

15. UHF HOMER Homing System for SOS in Communication Band

16. WEATHER RADAR X-Band Weather Radar17. AIRCRAFT BATTERY Silver Zinc Battery for aircraft18. CERAMIC BRAKE PADS used in the brake Drum of Aircraft

Advanced communication and Navigation equipment



International Navigation System

o Stabilized Inertial Platform with Dry-tuned Gyroscopes and Accelerometers o Digital Nav-Attack Computer o Interface Unit and Cockpit Control Panels

Head-Up Display & Weapon Aiming Computer (HUDWAC)

o Microprocessor based head-up Display & Sighting System o Scan and Cursive modes of display o Weapon Aiming Computations in Reversionary modes in the event of

failure of INS Computer

Combined Map and Electronic Display (COMED)

o Head Down Navigation & Map Display o Soft key Selectable Display Modes o Integrated with INS and HUDWAC on MIL-STD 1553B Digital Data bus

Flight Data Recorder (FDR)

o Crash protected Flight Data Recording System with Data Acquisition unit o Simultaneous recording of Data and Audio tracks o Recording Duration of 90 minutes in endless loop

Laser Ranger and market Target Seeker (LRMTS)

o Operates both in Ranging and Target Seeking modes o Target Range Computation o Neodymium Doped YAG Laser

Autostabliser System (AUTOSTAB)

o Computer Based System for Control of Tailplane, Rudder and Spoiler Movements

o Incorporate BITE Facility



Accessories

INSTRUMENTS, SENSORS, GYROS

o Flight instruments, Electrical Indicators, Fuel Gauging Probes, Gyros, Sensors & Switches.

ELECTRICAL POWER GENERATION &

CONTROL

o AC/DC Generator, Control & Protection Units, Inverters, Transformer Rectifier Unit, AC/DC Electrical Systems, Actuators.

LAND NAVIGATION SYSTEM

MICROPROCESSOR CONTROLLER

UNDERCARRIAGE, WHEELS & BRAKES

HYDRAULIC SYSTEM & POWER

CONTROL

o Pumps, Accumulators, Actuators, Electro selectors, Bootstrap Reservoirs & various types of valves.

ENVIRONMENTAL CONTROL SYSTEM

o Pneumatics & Oxygen System, cold Air unit, Water Extractors, Valve - various types.

EJECTION SYSTEM

o Ejection Seats, Release Units etc.

ENGINE FUEL CONTROL SYSTEM

o Booster Pumps, main & Reheat Fuel Systems, Nozzle Actuators.



GROUND SUPPORT EQUIPMENT & TEST RIGS

Ground Power Unit, hydraulic Trolley& {Power Packs, Dedicated Test Rigs, custom-built Fuel/Hydraulic Test Rigs.

Aerospace equipment

Aluminum alloy riveted and welded structures of conical, cylindrical and other shapes

with different types of detailed parts such as sheets, rings, brackets, stiffeners, bulkheads,

panel bolts, nuts, rivets etc. Some of the important structures manufactured are heat

shield assembly, nose cone assembly, tank and shrouds used in satellites.

Payload adapter assembly Heat shield assembly INSAT structure

Liquid propellant tank



Engines

1. Adour Mk 881 Used in Jaguar Aircraft

2. Garrett 331-5 Used in corporate aircraft such

as Dornier Do-228

3. Artouste III B Cheetah and Chetak

helicopters.

4. Dart 535-2 & 536 HS-748 aircraft.

5. Orpheus 70105 kiran MK II aircraft

6. Avon Avon MK 1 is used in Canberra trainer aircraft.

i. Avon MK 109 is used in Canberra bomber and

ii. Avon MK 203 / 207 power the Hunter fighter.

7. Adour Mk 804 Similar to MK 811 engine.

8. Gnome 1400-IT power plant to Seeking helicopter

R25 engine

This is a twin spool, axial flow, turbojet engine fitted

with after burner and a variable area jet nozzle. It

powers the MiG-21 BIS multi-role fighter

aircraft. The engine has provision for an

emergency after-burner thrust boost which can be selected below 4.5 km altitude.

R-29B engine

This engine is a twin spool axial flow

turbojet engine incorporating after - burner system

and variable area jet nozzle of convergent-

divergent type. The engine is equipped with



automatic fuel regulation system, turbo-starter, anti-surge system, temperature controller,

constant speed drive for AC generator and two speed drive for hydraulic pump. R-29B

engine powers MiG-27 M, a multi-role ground attack/air combat aircraft.



2. Aerosturctures:

3. Helicopters

4. Advanced light helicopters

5. Engines

6. Avionics

7. Spares and services

8. Dornier –228

9. Software

1. Accessories Division Lucknow

2. Aerospace Division Bangalore

3. Aircraft Division Bangalore

4. Aircraft Division Nasik

5. Avionics division Hyderabadh

6. Avionics Division Korwa

7. Engines Division Bangalore

8. Engine Division Koraput

9. Foundry and forge Division Bangalore

10. Helicopter Division Bangalore

11. Industrial and marine gas turbine Division Bangalore

12. Overhaul Division Bangalore

13. Transport Aircraft Division Bangalore



Overhaul Division of Hindustan Aeronautics Limited.

Bangalore

The origin of the Overhaul Division can be traced back to the erstwhile Hindustan

Aircraft Limited established at Bangalore on 23rd December 1940 by a far sighted

industrialist, the late Seth Walchand Hirachand in association with the Government of the

then Princely State of Mysore with the object of establishing an aviation industry that can

take up assembly and overhaul of aircraft under license.

As a principal overhaul base for the South East Asia Command of Allied Forces

between 1942 and 1945, the Division maintained and repaired Liberator, Fortress,

Mitchell, Dakota, Curtis Commando and PSY Catalina amphibian aircraft. After the end

of the 2nd World war, the main activity of the Division was getting the Dakotas,

Liberators, Tempest and Tiger Moths airworthy for the use of Indian Air Force and Civil

operators.

After Independence of the country in 1947, Overhaul Division Bangalore oriented

its activities to major overhaul of aircraft of Indian Air Force and rendering 1st and 2nd

Line Servicing of aircraft at various IAF Bases.

The Division has since emerged as a single window agency for the maintenance

and servicing of state-of-the-art military aircraft, piston engine and associated

accessories.



The Division renders highly competent maintenance and retrofit support at user’s

works. Currently it is the only Organisation authorised to undertake Major Inspection of

Mirage 2000 aircraft outside France. This is clearly an index to the vast capacity of this

ISO 9001:2000 Unit.

The Division is currently exporting its products and services to France, Israel,

Malaysia, Mauritius, Nepal, Oman, Peru and U.K.

Spread over an area of more than 10 hectares of land, Overhaul Division is empowered

by a highly skilled workforce of 1200 supported by 215 well qualified and experienced

executives.

The Division has a well-equipped Accessories Repair / Overhaul Centre with

excellent infrastructure to handle sophisticated Mechanical, Pneumatic and Avionic

accessories. The importance placed on quality can be gauged by the highly sensitive

testing equipment it employs during repair/overhaul of over 600 types of various system

accessories.



Products of HAL overhaul division Bangalore

Products in Current Servicing Range

Apart from the various services rendered by Overhaul Division, it also undertakes supply

of Ground Servicing, Ground Handling and Test Equipment such as:

Ground Power Unit (GPU)

Aircraft Towing Arm

Hydraulic Recycling Rig

Air Conditioning Rig

Liquid Oxygen Dispenser

Pyrometric Test Set

IFF Tester etc.



Services of HAL overhaul division Bangalore

Overhaul Division has to its credit a sound infrastructure to cater to the needs

ranging from maintenance of Piston engine aircraft to state-of-the-art aircraft like Mirage

2000. From its inception, Overhaul Division has serviced over 3500 aircraft of different

types.

On 17th March 1998 an agreement was concluded between Hindustan Aeronautics

Limited and Dassault Aviation authorizing HAL to offer its Mirage 2000 Major

Inspection facilities to global customers.

Currently, it is the only organization authorized to undertake Major Inspection of Mirage

2000 aircraft outside France for global customers.

The management of these maintenance activities is through sophisticated computer

systems with extensive interaction between the user and the maintenance agency through

electronic medium.

The Mirage 2000 Major Inspection line is equipped with modern ground support

& ground handling equipment and testers conforming to the specifications of M/s

Dassault Aviation. The line is supported by a host of highly skilled and qualified

engineers and technicians, trained at M/s Dassault Aviation as well as at other original

equipment manufacturers of the various systems.

Logistics management includes computer based vertical storage system for kit marshal

stores and mobile storage system for spares. Environmental control for LRU storage has

been incorporated to meet the advanced technology requirements.



Overhaul Division is the approved repair agency for carrying out Major Servicing

of Jaguar Aircraft and its accessories. All three versions namely strike; Trainer and

Maritime undergo Major Servicing at Overhaul Division.

The Division also undertakes compliance of Company Special Technical

Instruction (CSTI), Company Service Instruction (CSI) and compliance of modification

as per Standard Of Preparation (SOP).

Kiran Mk-I/ IA, Kiran Mk-II, the Basic, Intermediate Jet and weapon trainers, designed,

developed and manufactured by HAL are maintained and overhauled by Overhaul

Division. SuryaKiran the formation aerobatic team of IAF comprising of Kiran Mk II

aircraft are also maintained by the Division.

The Division gives new fresh lease of life to aircraft and piston engines. Other activities

where the Division is actively involved are :

Major Servicing of Cheetah / Chetak (Alouette / Lama) Helicopters and repair /

overhaul of its accessories.

Repair / Servicing of Hartzell and Mecaulay Propellers.

Repair and overhaul of Piston Engines / accessories:

The Division has the know-how and expertise to overhaul different types of radial

and in line piston engines. It has repaired and overhauled around 6000 piston engines

which include radial engines like R985, R1340, R1830, R2000 and In line engines like

Gypsy Queen, Cirrus major, Continental and Lycoming engine variants and their

accessories. The Division is currently concentrating on Lycoming Engine / accessories.

Repair / Servicing of rotables pertaining to Sea Harrier aircraft and Sea King

Helicopter.



Repairing and servicing of accessories

Overhaul Division has an excellent integrated infrastructure to repair / overhaul

sophisticated mechanical, pneumatic and avionic accessories. The importance placed on

quality can be gauged by the highly sensitive testing equipment it employs during repair

and overhaul of over 500 types of various systems accessories. This includes 231 system

components of Jaguar aircraft, 98 of Mirage 2000 aircraft, 14 of AVRO aircraft and 4

system components including Rescue Hoist of Alouette / Lama Helicopters.

The Instruments Shop undertakes repair and overhaul of instruments of Flight, Engine

and Navigation systems.

The Avionics Shop is fully equipped to undertake servicing and repair of avionic

equipment such as V / UHF, ADF, Radio Altimeter and Weather Radar for different

types of aircraft.

The Hydraulic Accessories Shop undertakes overhaul and repair of hydraulic system

accessories such as pumps, accumulators, anti-skid units, under carriage jacks, regulators

and power flying control units.

Stringent quality systems are employed to service and overhaul oxygen system

accessories such as liquid oxygen converters, regulators, amplifiers, gauges and gaseous

oxygen cylinders.

Vital safety equipment such as Ejection Seats and its various sub systems like parachute

pack, jettison jack, PEC, drogue gun and barostatic time release units are serviced and

repaired in a separate bay.



Maintenance support to Outstation Bases

Overhaul Division provides maintenance support to aircraft at various Air Force bases.

In addition to maintenance of aircraft at Outstation Bases, the Division also undertakes

repair of aircraft, engines, retro-compliance of modifications and snag rectification at the

Operating Units on 'as and when' required basis.

Supply of Spares and GHE

Overhaul Division supports the fabrication of Ground Handling Equipment for Aircraft

and Helicopters. It also supplies the spares for Ground Handling Equipment.

Services to other Divisions

Overhaul Division supports other sister Divisions of HAL by providing servicing

facilities for rotables required for different projects executed by them.

New Projects

Modification of Fire Control Radar on Maritime version of Jaguar Aircraft is being

carried out by the Division.

Indigenisation

The Division is aggressively pursuing indigenisation of components which are critically

required for the servicing of Aircraft and Engine



Outsourcings of HAL overhaul division Bangalore

Overhaul Division undertakes fabrication of GHE / GSE. This activity is carried out

through outsourcing.

Stringent quality control systems are employed during the approval / acceptance of

outsourced components.

The decision for outsourcing depends on number of factors i.e., time and capacity (cost

factor), control of quality or production, design secrecy, Unreliable suppliers, specialized

knowledge of suppliers and work force stability.

Outsourcing is resorted for:

Fabrication of project spares identified for Indigenization.

Manufacture of Ground Handling Equipment and Ground Support Equipment.

Fabrication of tools and fixtures.

Calibration of gauges.

Jig referencing and plating operations.



CHAPTER-4

ANALYSIS AND INTERPRETATION OF DATA

Table: 1

Canteen

Shows the opinion of the respondents about the canteen facilities:

SL

no

Facilities Rating

Excellent Good Satisfactory Poor

1. Cleanliness and

hygiene

2% 12% 69% 17%

2. Seating

Arrangement

2% 30% 50% 18%

3. Maintenance 2% 18% 60% 20%

4. Food & Water 2% 10% 29% 59%

Source: Primary data

Interpretation:

Cleanliness and Hygiene: 69% of the respondents felt that it is satisfactory, 17% opined it is poor, 12% said it is good and 2% of the respondents feels it excellent.

Seating Arrangement: 50% of the respondents felt that is seating arrangement it satisfactory, 30% felt its good, 18% feels its poor and 2% as excellent

Maintenance: 60% of the respondents feel its satisfactory 20% says its poor, 18% feel its good and 2% responds excellent.



Food and Water: 59% say its poor, 29% of the respondents feel the quality is

satisfactory, 10 % of them say its good and 2% say it’s excellent.

Graph: 1

Canteen Facility

Shows the opinion of the respondents about the canteen facilities:


Cleanliness and Hygiene

Cleanliness and Hygiene

Seating Arrange

ment

Maintenance


Table: 2

Housing Facilities

Shows the number of respondents owning a house.

Sl no Yes No

1. 28% 72%

Source: Primary Data

Interpretation: Majority of the respondents (72%) do not own a House. The company is

not providing any housing loan facility but they do provide an Interest scheme where the

company pays some amount of money towards the interest.

The company can provide employees with housing loan facility of different low interest

scheme



Graph: 2

Housing Facility

Number of respondents owning a house.



Table: 3

Housing facility

Shows the number of respondents residing in.

Sl no Live in No of respondents

1. Company leased House 2%

2. Town ship 24%

3. Rented House 46%

4. Own House 28%


Interpretation: Majority (46%) of the respondents live in a rented house 28 % own a

house, 24% live in a town ship and 2% live in a company leased House.

As it is analysed Majority of the employees reside in a rented house and the employees

are not satisfied with current allotment of Quarters. So care must be taken and a proper

Schedule must followed while allotting the quarters



Graph: 3

Housing Facility

Shows the number of respondents residing in.



Table: 4

Medical Facility

First Aid facility provided by the company.

Sl no Yes No

1. 74% 26%


Interpretation: Majority (74%) of the respondents are aware of the first aid facility

available in the company.

There is health center available in the premises with duty doctors and trained personnel

Majority of the respondents are aware First facility provided by the company.



Graph: 4

Medical Facility

Shows the medical facility provided by the company.



Table: 5

Medical facility

Shows the respondents utilized the contents of the first aid kit.

Sl no Yes No

1. 55% 45%


Interpretation: Majority of the respondents (55%) are aware and utilized the contents in

the first kit.

The response pattern indicates that fist aid box is being used when in need However:

these are concern for non utilization by about 55% of the employee the reason for non

utilization is not forth coming in the response. The situation can be, there is no

knowledge of availability of the first aid box or the employees are treating themselves

even though first aid box is available around.

First aid box need to be kept at convenient places, awareness, among employees should

be brought about regarding its availability and training should be given to the employees

as to the use First Aid box



Graph: 5

Medical Facility

Shows the number of respondents utilized the content of the First Aid Box.



Table: 6

Medical Facility

Availability of an Ambulance room in the company premises

Sl no Availability No of Respondents

1. Always 50%

2. Frequently 26%

3. Occasionally 8%

4. Rarely 9%

5. Not available 7%


Interpretation: The above table shows that (50%) of the respondents feel that

Ambulance room facility is always available, (26%) say it’s frequently available, 8, 9, 8

say occasionally, Rarely &, Not available respectively.

There is a separate ambulance room provided at every division.

Majority of the respondents are happy with the availability of the ambulance. Room at

the company premises



Graph: 6

Medical facility

Availability of an ambulance room in the company premises.



Table: 7

Medical facility

Shows the opinion of the respondents about the services in the ambulance room.

Sl no Response No of respondents

1. Excellent 4%

2. Good 32%

3. Satisfactory 56%

4. Poor 8%


Interpretation: About 56% of the respondents feel the service in the ambulance room is

satisfactory 32% of the respondents felt its good and 8%, 4% feel its poor & Excellent,

respectively.

Duty doctor and trained personnel are recruited to serve at the ambulance room, and

Majority of the respondents are satisfied about the service in the ambulance room.

However a small percentage (8%) are not satisfied can be made aware of the facility.



Graph: 7

Medical Facility

Shows the opinion of the respondents about the services in the ambulance room.



Table: 8

Medical Facility

Shows the opinion about the medical reimbursement facility provided by the company.

Sl no Response Respondents

1. Excellent 4%

2. Good 37%

3. Satisfactory 55%

4. Poor 4%


Interpretation: 55% of the respondents are satisfied with the reimbursement facility,

37% feel its good and 4% of each of them feel it’s excellent and poor.

The company has tie ups with many Hospitals which specializes in cardiac problems and

the company reimburses 100% of the incurred expenses only if treated in these guided

Hospitals. However the employees who have been treated other than the recommended

hospitals will not be eligible to claim the reimbursement. So company must make an

effort to tie up with as much hospital as possible.



Graph: 8

Medical Facility

Shows the opinion about the medical reimbursement facility provided by the

company.



Table: 9

Transportation Facility

Shows the awareness of Transportation facility available at HAL.

Sl no Yes NO

1. 94% 6%


Interpretation: Majority of the respondents are aware of the transportation facility

provided by the company.



Graph: 9


Shows the awareness of Transportation facility available at HAL.



Table: 10


Opinion on the charges for the transportation.

Sl no Yes No

1. 89% 11%


Interpretation: Majority of the respondents i.e. 89% of the respondents feel that the

charges for the transportation is nominal and only small percentage of the 11 feel that its

not nominal.

The response pattern explain the situation that the Majority of the respondents are

satisfied with the charges that are charged on the transportation



Graph: 10

Transportation facility

Opinion on the charges for the transportation.



Table: 11

Transportation

Opinion on the transportation facility.


1. Excellent 6%

2. Good 38%

3. Satisfactory 54%

4. Poor 2%


Interpretation: 54% of the employees are satisfied with the transportation facility 38%

of them are happy, 6% of them are delighted and 2% of them are unsatisfied.



Graph: 11

Transportation

Opinion on the transportation facility.



Table: 12

Working Environment

Opinion of the satisfactory level of the present working environment.

Sl no Yes NO

1. 80% 20%


Interpretation: A high number of employee’s i.e. 80% are satisfied with the present

working environment and 20% of them are not satisfied.

The overall response points to high satisfaction level of employees with regard to the

working environment



Graph: 12

Working Environment

Opinion of the satisfactory level of the present working environment.



Table: 13

Working environment

Opinion about the working environment.

Sl No Facilities Rating

Excellent Good Satisfactory Poor

1. Lighting 11% 52% 28% 9%

2. Ventilation 5% 46% 28% 21%

3. Rest and Lunch

Room

2% 12% 44% 42%

4. Sanitary condition 2% 26% 26% 46%


Interpretation:

Lighting: 52% of the respondents felt that lighting facility is good, 28% opined it is

satisfactory, 11% felt it is excellent and 9% of them felt it is poor.

Ventilation: 46% of the respondents felt that it is good, 28% said it is satisfactory, 21%

opined it is poor. 5% of them feel its excellent.

Rest and Lunch room : 44% of the respondents are at the satisfactory level 42% of the

respondents fell its poor, 12% of the respondents said its good and only 2% opined the

condition as excellent.

Sanitary condition: 46% of the respondents felt that sanitary condition is poor, 26% of the

respondents said it is good and satisfactory respectively and only 2% opined that

condition is excellent.



Rest and Lunchroom are provided only to the female employees this facility can be

extended to the other employees also.

46% of the employees are not satisfied by the sanitary condition cleanliness and Hygiene

factors must be taken care of.



Graph: 13

Working environment

Opinion about the working environment


Sl no Facility1 Lighting

2 Ventilation

3 Rest and lunch room

4 Sanitary condition


Table: 14

Safety and social security measures

Opinion about the safety facilities provided by the company.

Sl No Response No of respondents

1. Excellent 2%

2. Good 28%

3. Satisfactory 50%

4. Poor 20%


Interpretation: 50% of the respondents felt that the safety facility provided by the

company is satisfactory 28% of the respondents feel it is Good 20% of the respondents

opined that it is satisfactory and only 2% felt it is excellent.

The overall rating of the safety facility provided company appears to be satisfactory

because majority of the respondents owe for it. However: the unsatisfied (20%) can be

taken care by proper awareness programs about the safety facility made available to them

by the company.



Graph: 14

Safety and social security measures

Opinion about the safety facilities provided by the company.



Table: 15

Safety and Social Security Measures

Opinion about the Ways of safety measures provided.

Sl no Safety Measures No respondents

1. Good Equipment 28%

2. Good Training 28%

3. Safety Appliances 34%

4. Proper Layout 10%


Interpretation: 34% of the respondents feels that the safety measure is through safety

appliances, 28% of them feels its through the good equipment and good training

respectively and 10 % of them opined that its through proper layout.

The overall rating of safety measure taken by the company appears to be good the

responses are positive with respect to the safety measures taken by the company.



Graph: 15


Opinion about the Ways of safety measures provided.

A- Good Equipment

B- Good Training

C- Safety appliances

D- Proper Layout

Table: 16

Safety and Social security Measures



Opinion about the social security measures.

Sl no Social security measures % of the respondents (100)

1. Provident fund 96%

2. Group Insurance scheme 86%

3. Death Gratuity 66%

4. Compensation under W.C act 36%

5. Death relief assistance 68%

6. Retirement Gratuity 78%


Interpretation: 96% of the respondents are aware of the provident fund availability,

86% of them are aware of group 78% are aware of the retirement gratuity, 68% of the

respondents are aware of the death relief assistance, 66% are aware Death gratuity and

only 36% of the employees are aware of the compensation under W.C act.

Awareness programs about different security measures provided by the company can be

organized for the benefits of the employees



Graph: 16

Safety and Social security Measures

Opinion about the social security measures.



Table: 17


Opinion about the social security measure.

Sl Response No of respondents

1. Excellent 8%

2. Good 32%

3. Satisfactory 60%

4. Poor 0


Interpretation: 60% of the respondents are satisfied by the social security measure

provided by the company, 32% feel its good, 8% of them feel it’s excellent and none

have opined that it’s poor.

The overall rating of social security measures appears to be very good

The responses are positive with respect to the social security measures

This is a clear sign of good administration and better user facility.



Graph: 17


Opinion about the social security measure

A-Excellent

B-Good

C-Satisfactory

D-Poor



Table: 18

Advances

Opinion about the different advance schemes available.

Sl No Advance Schemes No of respondents (100)

1. Festival Advance 82%

2. Conveyance of the advance 70%

3. Housing Loan facility 0%

4. Vehicle loan facility 98%


Interpretation: 98% of the respondents are aware of the vehicle loan facility, 82% of

them are aware of the festival advance, 70% of the respondents are aware of the

Conveyance of the advance and company does not provide housing loan facility but

however a part of the interest will be paid by the company which is liable by the

employee to any outside financial institution.

The company does not provide housing loan facility it is suggested to provide the

employees with housing loan facility with low interest.



Graph: 18

Advances

Opinion about the different advance schemes available.



Table: 19

Advances

Opinion about the advance scheme of the company.


1. Excellent 6%

2. Good 27%

3. Satisfactory 41%

4. Poor 26%


Interpretation: 41% of the respondents are satisfied by the advance scheme provided by

the company, 27% feel its good, 26 % of them felt its poor and 6 % of them opined the

advance scheme as excellent

The response pattern indicates that the majority of the respondents a satisfied with the

advance scheme available to them however: a small percentage of. the respondents who

are not satisfied can be made aware of the different advance schemes and its details.



Graph: 19

Advances

Opinion about the advance scheme of the company.



CHAPTER-5

Findings, Suggestions& ConclusionThe initial objective of the Study was to measure the satisfactory level of

employees of HAL overhaul division Bangalore with regard the welfare facility. The

respondents were carefully collected selected as to include actual uses of one or more

facilities.

The study included areas were the employees are exposed to hazardous, chemicals

and manufacturing installations. Even the service section also operates under hazardous

conditions.

The process of overhauling involves exposure of employers to high temperature,

heavy sounds hazardous inhalations. Keeping this in view more stress was to welfare

facilities under factory situation in the study based on the response to following findings

are listed.

1. Canteen facility: Cleanliness and hygiene, seating arrangement and maintenance

has just satisfied the employees. Food and water facility has dissatisfied them.

2. Housing facility: Majority of the employees reside in a rented house and the

employees are not satisfied with current allotment of Quarters

3. Medical facility: The response pattern indicates that fist aid box is being used

when in need However: these are concern for non utilization by about 55% of the

employee the reason for non utilization is not forth coming in the response. The situation



can be, there is no knowledge of availability of the first aid box or the employees are

treating themselves even though first aid box is available around.

4. Transportation facility: Majority of the respondents are aware and are satisfied

both in terms of charges and facilities made available

5. Working environment: The overall response points to high satisfaction level of

employees with regard to the working environment But however employees are not

satisfied with the rest and lunch room and sanitary conditions of the company

6. Safety and security measure: The overall rating of the safety facility provided

company appears to be satisfactory because majority of the respondents owe for it.

The overall rating of social security measures appears to be very good

The responses are positive with respect to the social security measures

This is a clear sign of good administration and better user facility

7. Advances: The response pattern indicates that the majority of the respondents a

satisfied with the advance scheme available to them.



Suggestion and Recommendations

Chefs can be provided with Aprons, Gloves and Stewarts can also be

provided with an apron, which increases the hygiene condition of the canteen room.

The number of chairs and tables can be increased by which the employees can be seated

comfortably The quality of the food can be enriched. Water purifiers can be installed.

The company can provide employees with housing loan facility of different

low interest scheme

As it is analysed Majority of the employees reside in a rented house and the

employees are not satisfied with current allotment of Quarters. So care must be taken

and a proper Schedule must followed while allotting the quarters

First aid box need to be kept at convenient places, awareness, among

employees should be brought about regarding its availability and training should be

given to the employees as to the use first Aid box

Employees who have been treated other than the recommended hospitals

will not be eligible to claim the reimbursement. So company must make an effort to tie

up with as much hospital as possible.

Rest and Lunch room are provided only to the female employees this

facility can be extended to the other employees also.46% of the employees are not

satisfied by the sanitary condition cleanliness and Hygiene factors must be taken care

of.



Proper awareness programs about the safety and security measures facilities

that are been made available to them by the company.



Conclusion

It can be concluded –from the above study that all the respondents are aware of the

welfare facilities provided to them by the company. We can find that level of

satisfaction the employees towards these facilities are at the satisfactory level,

The overall opinion of the employees as regards to existing welfare facilities are

satisfactory However few welfare facilities such as canteen, housing and sanitary

condition of the company has a few unsatisfied respondents which would be taken care

of Excluding these most of the respondents appeared to be quite happy working for

HAL.



A study on Employee welfare measures

at

Hindustan Aeronautical limited,

Overhaul division Bangalore.

Questionnaire

Section I

Personal information:

I. Name : __________________________

II. Age : __________________________

III. Sex : __________________________

IV. Education Qualification : __________________________

V. Designation : __________________________

VI. Work experience : __________________________

Section II

Information about different welfare facilities available at HAL.

I. Canteen

Sl

n

o

Facilities Your Opinion

Excellent Good Satisfactor

y

Poor



1 Cleanliness and hygiene

2 Seating arrangement

3 Maintenances & services

4 Food & water

II. Housing Facility.

1. Do you own a house? Yes [ ] No [ ]

2. If yes, have you availed any house-building advance from the company or housing

loan from the bank? Yes [ ] No [ ]

3. You are residing in a?

a) Company leased house [ ]

b) Township [ ]

c) Rented house [ ]

d) Family house [ ]

III. Medical Facility

1. Does the company provide you with first aid appliances? Yes [ ] No [ ]

2. Have you ever utilized the content of the first aid box for you self or for anyone else?

Yes [ ] No [ ]

3. Is there an ambulance room in your company? If yes, how do you rate availability of

medicine in the ambulance room?

a) Always available [ ]

b) Frequently available [ ]

c) Occasionally available [ ]

d) Rarely available [ ]



e) Not available [ ]

4. How do you find the service in the ambulance room?

Excellent [ ]

Good [ ]

Satisfactory [ ]

Poor [ ]

5. How do you rate the medical reimbursement facility provided by the company?

Excellent [ ]

Good [ ]

Satisfactory [ ]

Poor [ ]

IV. Transportation facilities?

a) Does the company provide transportation facilities? Yes [ ] No [ ]

b) Are the transportation charges normal? Yes [ ] No [ ]

c) How do you find the transportation facility?

Excellent [ ]

Good [ ]

Satisfactory [ ]

Poor [ ]

V. Work environment.

a) Are you satisfied with the present working environment? Yes [ ] No [ ]



b) If yes rate them.

Sl

n

o

Facilities Your Opinion

Excellent Good Satisfactor

y

Poor

1 Lighting

2 Ventilation

3 Rest & Lunch Room

4 Sanitary condition

VI. Safety and Security Measures

1. How do you find safety facilities provided?

Excellent [ ]

Good [ ]

Satisfactory [ ]

Poor [ ]

2. Ways of safety measures provided according to you are?

Good equipment [ ]

Good training [ ]

Safety appliances [ ]

Proper layout [ ]

Other specify______________________________________________________

3. Social security measures provided for you according to you are?

Provided fund [ ]

Group insurance scheme [ ]



Death gratuity [ ]

Compensation under W.C act [ ]

Death relief assistance [ ]

Retirement Gratuity [ ]

4. Rate the above facilities?

Excellent [ ]

Good [ ]

Satisfactory [ ]

Poor [ ]

V. Advances

1. Different advances schemes available.

a) Festival advances [ ]

b) Conveyance advance [ ]

c) Housing loan facilities [ ]

d) Vehicle loan facilities [ ]

Others specify_____________________________________________________

2. How do you rate the festival advance scheme of your company?

Excellent [ ]

Good [ ]

Satisfactory [ ]

Poor [ ]

VII. Suggestion

1. Do you have any suggestion in improving the company’s welfare activities?



BibliographyReferences Books

Title of the book Author Publication

1.Research methodology C.R. Kothari K.K. Guptha,

2.P.M & I/R N.G. Nair & Latha Nair S. Chand & Co

3.Human Resource ManagementT.N.Chabra Dhanpat Raj & Co

concepts and issues

Web Sites

1. http://www.hal-india.com

2. http://www.vigyanprasar.com

3. http://www.google.co.in


http://www.google.co.in/

http://www.vigyanprasar.com/

http://www.hal-india.com/

Date post:	30-Oct-2014
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