15
HAMILTON COUNTY ESC FO RGING THE FUTURE
HAMILTON COUNTY ESC
F O R G I N G TH E F
U T U R E
OUR HISTORY WITH DESIGN
Twelve years of experience Four distinctly different organizational designsCountless approximationsAll based on common principles of design …
CONTEXT
PROCESS
FUNCTION STRUCTURE
2001
2005
2009
2011
LINKING STRATEGY TO DESIGN
THE NEW HCESC …
From …
PredominantlyService-Based
Business Model
To…
BlendedBusiness Model
Products AND Services
SHIFT
FACING OUR CHALLENGESThe need for rapid shift to maintain competitive edgeThe need for new infrastructure for product business model
Research and DevelopmentProductionPackagingCustomer Order and Inventory ManagementShipping and Handling
The need to develop differentiated service business modelsDelivery ChannelsPricing Models
WE KNOW WHAT
WE KNOW
WE DON’T KNOW WHAT
WE DON’T KNOW
WE KNOW WHAT
WE DON’T KNOW
WE DON’T KNOW WHAT
WE KNOW
THE NEXT
APPROXIMATION
THE NEW HCESC …
