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A Presentation for
ADED-5393: Counseling Adults
Rick Hammett
November 8, 2006
Emotional Intelligence
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Schedule
Introductions
The Success Factor
Multiple Intelligences Emotional Intelligence
The Education Model of EI
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What personal traits do we hope peopleexhibit as a result of their education?
Personal Responsibility
Work Ethic
Compassion
Moral Reasoning
Meaningful Self-Direction
Life-Long Learning
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What Is Intelligence?
American Heritage Dictionary Capacity to acquire and apply knowledge.
The faculty of thought and reason.
Superior powers of the mind.
Robert Sternberg (Beyond IQ, 1985) Intelligence is what we measure with tests.
Howard Gardner(Multiple Intelligences, 1993) Intelligence is the ability to solve problems or fashion
products of consequence.
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Howard Gardners MultipleIntelligences
Musical
Bodily-Kinesthetic
Logical-Mathematical Linguistic
Spatial
Naturalistic
Interpersonal
Intrapersonal
Principal Areasof
Emotional Intelligence
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Transformative Model of EI
Meaningful learning occurs when
Positive Assessment
is combined with
Emotional Learning Systems
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EI Competencies
Interpersonal Communication UnderStress Assertion Personal Leadership
Comfort Empathy Decision Making Leadership
Self Management in Life and Career Drive Strength Time Management
Commitment Ethic Positive Personal Change
Intrapersonal Development Self-Esteem Stress Management Anxiety
Management Anger Management
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Emotion
What is emotion?
What are the basic human emotions?
Anger
Fear
Sadness
Happiness
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Emotion & Patterned Behavior
A simple addition exercise.
Body posture.
Interlaced fingers Folded arms.
Crossed legs.
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The Brain
COMMUNICATION IDEAS
HumaNext
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EQ & IQ
EQ IQEmotional
Experiential
Cognitive
Academic
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Preconscious Thoughts(Seymour Epstein, 1998, p. 197)
Event
Mary did not
say Hello
ThoughtMary is a
snob
Emotion
Anger
Secondary Mental ReactionMary thinks shes better than me
Ill show her what that feels like!
BehaviorDevelops antagonistic
relationship with Mary
Emotion
Increase in
anger
Destructive Sequence
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Preconscious Thoughts(Seymour Epstein, 1998, p. 197)
Event
Mary did not
say Hello
Thought
Mary is
Preoccupied
Emotion
Puzzlement
Emotion
Sympathy
Warmth
Behavior
Maintains friendly, rewarding
relationship with Mary
Secondary Mental Reaction
Maybe somethings
bothering Mary
ThoughtMary is a
snob
Emotion
Anger
Secondary Mental ReactionMary thinks shes better than me
Ill show her what that feels like!
BehaviorDevelops antagonistic
relationship with Mary
Emotion
Increase in
anger
Destructive Sequence
Constructive Sequence
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Cognitive
MindEmotional
Mind
AppropriateBehavior
Emotional intelligence is the ability to think constructively and act wisely!
EI
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What is Emotional Intelligence
Emotional intelligence is a confluence ofdeveloped skills and abilities that facilitate(a) the accurate knowledge and value of
self, as well as responsible actions basedon personal worth and dignity; (b) avariety of strong, healthy relationships;(c) the ability to work well with others;and (d) productive reactions to the
demands and pressures of every day lifeand work.
Nelson & Low, 2003
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EQ & Internal Dialogue
Activating
Event
Emotional or
Behavioral
Response
Beliefs
Thoughts
Values
Cognitive StructuresThe tools that each of us develop in order to modify our patterns of
response. The Emotional Learning System (ELS) provides a model for
changing our thoughts in order to learning to think more constructively andact more wisely.
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Learn
ApplyExplore
Identify
Understand
The
Emotional Learning
System
Nelson & Low, p. 14-16
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Transformative Model of EI
Meaningful learning occurs when
Positive Assessment
is combined with
Emotional Learning Systems
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Emotional Intelligence ProfileA Profile of Emotional Skills
Develop Strengthen Enhance
Interpersonal Skills: Assertion 9 12 15 18 21 24 27 30 33 36
Leadership Skills: Comfort 5 7 9 11 13 15 17 19 21 23 24
Leadership Skills: Empathy 6 8 10 12 14 16 18 20 22 24
Leadership Skills: Decision Making 5 8 10 12 14 16 18 20 22 24
Leadership Skills: Leadership 4 6 9 11 13 15 17 39 44 49
Self Management: Drive Strength 10 14 18 22 26 30 34 38 42 44 46 50
Self Management: Time Management 5 8 10 12 14 16 18 20 22 24
Self Management: Commitment Ethic 8 10 12 14 16 18 20 22 24
Intrapersonal: Self Esteem 9 18 23 26 29 32 35 39 42 45 48 50
Intrapersonal: Stress Management 4 9 14 19 24 29 34 39 44 49
Low Normal High
Potential Problem Area: Aggression 2 4 6 8 11 15 19 24 28 35
Potential Problem Area: Deference 2 4 6 10 14 18 22 26 30 32 36
Potential Problem Area: Change Orientation 1 3 5 7 9 11 13 16 18 21 24
TAMUK First-Year Student Profile
High Achieving Profile
Academic At-Risk Profile
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The Emotional Intelligence AssessmentProcess (ESAP)
Four competence areas Interpersonal Communication
Personal Leadership
Self-Management
Intrapersonal Skills
Three potential problem areas
Aggression
Deference
Change Orientation
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Interpersonal CommunicationUnder Stress
Assertion (skill)
Aggression (potential problem)
Deference (potential problem)
Communication Continuum
AssertionDeference Aggression
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Personal Leadership Skills
Comfort
Empathy
Decision Making Leadership
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Self-Management Skills
Drive Strength
Time Management
Commitment Ethic Positive Change Orientation
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Intrapersonal Development Skills
Self Esteem
Stress Management
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References
Basili, F. (2005) HumaNext CommunicationIdeas.http://www.communicationideas.com/ind
ex.htmlNelson, D., & Low, G. (2003). Emotional
Intelligence: Achieving Academic andCareer Excellence. Upper Saddle River,PA: Prentice-Hall.
Hughes, M. Patterson, L. B., & Terrell, J. B.(2005). Emotional Intelligence in Action.San Francisco, CA: Pfeiffer