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HANDLING TELEPHONE Sub Judul
HANDLING TELEPHONEHANDLING TELEPHONE
Sub Judul
AdaptifHal.: 2 Isi dengan Judul Halaman Terkait
Judul Halaman
GAMBAR ORANG SEDANG TELEPHONE
AdaptifHal.: 3 Isi dengan Judul Halaman Terkait
TELEPHONE CONVERSATION
Steps how to answer a phone call formally 1. Greeting and giving information. - Hello. Global bank. - Good morning. 123 578 - Gordon’s office, good afternoon 2. Offering help. - May I help you? - Can I help you? - What can I do for you? 3. Asking/giving further information ( depends on the conversation done by the caller)
AdaptifHal.: 4 Isi dengan Judul Halaman Terkait
Telephone conversation
How to close a phone call formally. - Right Mr. Robertson. I’ll put you through. - Good bye Mr. Johnson. - I’ll give him your message, thank you. Good bye. - OK. Thank you for your call.
