HAR.com Pro App for NTREIS · MLS Subscriber Only Information ... At any point while viewing the...

HAR.com Pro App for NTREIS Presented by the Houston Association of Realtors®

HAR.com Pro App for NTREIS Revision date: 9/3/19

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Table of Contents

Learning Objectives ..................................................................................................... 2

Logging in to the HAR.com Pro App .............................................................................. 3

Add/Edit Your Profile and Photo .................................................................................. 3

Property Search – Nearby Search ................................................................................. 4

Working with Nearby Property with Results ................................................................ 4

MLS Subscriber Only Information ................................................................................ 6

Property Search – Robust Search (Search by Criteria) ................................................... 8

Working with Search by Criteria Results ...................................................................... 8

Property Search – Sold Properties ................................................................................ 9

Other MLS Subscriber Options ..................................................................................... 9

HAR App Support ....................................................................................................... 11

Utilizing the Car Mode Feature .................................................................................. 13

Mobile Chat Feature .................................................................................................. 13


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Learning Objectives The HAR.com Pro App allows NTREIS subscribers to search for homes for sale or lease, bookmark listings and save property searches. Realtor Members have access to access to MLS data as well as additional Lead Generation and Marketing options. Some of the features highlighted in the training include:

• Complete listing details • Wide variety of search filters • Drive Time Search • Add/edit listings • Instant CMA • Days on Market • Archive and agent full report • Showing instructions (if applicable) • Tax information • Listing price changes • Get support and provide feedback


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Logging in to the HAR.com Pro App

Log in to the HAR.com Pro App using your NTREIS username and password.

Add/Edit Your Profile and Photo

Once logged in, scroll down to the Agent Tools menu section and tap “Your Profile (add/edit photo)”. You can then simply tap Edit Photo to upload or change your personal photo and/or tap your bio to manage your written bio. The information will pull from your MLS but can be edited at any time.


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Property Search – Nearby Search

From the home screen, tap Nearby Search, then tap Nearby Homes for Sale (or Lease, Recently Sold, etc.). You will then see a map of the properties within that category that are also near your current location. You can tap the List menu at the top of the screen to view a list of property details rather than the Map view. Tap any property pin on the map to open a pop-up preview of details about that specific property, shown in the bottom portion of the screen. Green pins indicate Active properties and orange pins indicate properties in a Pending status in MLS. The data in the app is updated every 20 minutes.

Working with Nearby Property with Results

Tap the pop-up preview of the property details to see the full details. In the General section, scroll through to see characteristics such as Description, room sizes, features, tax details, estimated mortgage, etc. Tap the photo to open the full gallery of MLS photos and swipe through.


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Click the heart in the lower right corner of the main photo to activate the “Folders” option. Tap the graphic that says “Folders”. You can create a folder, called what you would like, and collect properties in that folder. The folder and its contents can then be shared with a consumer later.

In the Map section, use the links at the bottom of the page to get driving directions to the property, view the surrounding area via Google Street View, or get the estimated Drive Time from the property to the destination of your choosing. For instance, you can enter a client’s work address as the destination and estimate how long their commute would be to and from the home.


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MLS Subscriber Only Information

On the MLS INFO menu, view the Matrix Agent Full Report, any documents posted in MLS, the Property Archive and Tax Profile. You can also tap to create an Instant CMA for an estimate of current Real Estate market value within just a few taps of the screen. Lastly, scroll through to view financial information, driving directions and listing agent and office contact information. All the items in this section are only available to MLS Subscribers – consumers do not have access to this data.


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At any point while viewing the property details, you can click the share icon in the upper right and then choose the means by which you wish to share it (i.e. text, social media, email, etc.) based on the apps available on your device.

Also, in the upper right you’ll find the “More” menu, which looks like three, stacked little dots, you have some organizational options: Move to Folder, Add to My List, mark as Not Interested, Share Documents, Print or view driving Directions via the GPS app on your device.


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Property Search – Robust Search (Search by Criteria)

Back at the home screen, you can also complete a property search by entering criteria. Tap Homes for Sale, then simply choose criteria such as property type, price range, bedroom count, etc. Click the blue Search button at the bottom of the screen to view the results.

Working with Search by Criteria Results

As with the results found using Nearby Search, you have the Map and List view options at the top of the screen. Using the icons in the upper right, you can sort by one of several options, edit your “filters” or pieces of criteria or Select one or more properties and adjust settings using the stacked dots menu. Once properties are selected, you can share them, view them on a map or use the stacked dots menu to: Recommend to Customers, Move to Folder, Add to My List, mark as Not Interested or Select All.


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Property Search – Sold Properties

If you’d like to include Sold or Pending property information in your results, tap the pink Sold button in the upper right of the Map view of results. Enter Pending Date range to search for Pending properties. Alternatively, tap the toggle to enable “Include Recently Sold” and enter Sold Price, Closed Date and/or Sold Price per square foot ranges to search for the Sold properties you desire. Sold properties are indicated by red pins on the map results. Just as with properties in other statuses, tap the property pin to view more details. The app can access 5 years’ worth of Sold MLS data.

Other MLS Subscriber Options

Back at the home screen, in the top portion of the menu you will find the various property search options (Nearby Search, Homes for Sale, Drive Time Search, etc.).


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In the Leads and Listings section, you can access any consumer leads generated to you related to your listings or you personally. You will have received a push notification on your device immediately upon the lead being generated, but you can review and manage leads at your convenience.

In the My List, Chat and More menu, you can access your saved searches, and Favorites, complete history of searched performed within the HAR.com Pro App (they do not have to be saved searches).


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HAR App Support

Lastly, but certainly not least, the Support menu offers a variety of support options including the ability to report any issues immediately via screenshot or video. There is also a library of pre-recorded video tutorials to allow for instant access to information with the tap of a finger. You have the choice to log out of the app though you do not need to do so. You also have the option to “Log Out Other Devices” which can be used to log you off of any and all devices where your account may be being used to access the HAR.com Pro App. For instances, if you logged in to the app on your iPad, but then allowed your assistant to use your tablet, but forgot to log out. Should you need any assistance while using the app, our Support team is just a tap away! Easily call or submit the information to us and we get you taken care of. iPhone users can also simply shake their phone for support options. If you need assistance using the HAR.com Pro App, be sure to check the video tutorials offered within the Sidebar and Main menus of the app.


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In the very upper left of the screen from the Main menu, you can tap on the sidebar menu icon in the upper left corner which looks like three stacked lines. There are many options within this menu which allow you to perform property searches as from the Main menu, view your leads, view Favorites, edit your profile and photo, access financial calculators, view PDFs of HAR, TXR and TREC forms, view your search history, properties marked as “Not Interested” and in your folders and more.

In the upper right of the home screen, you have icons for: Car Mode, property search, manage your messages received and preferences for using the Chat feature and another means of logging in and out of the app.


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Utilizing the Car Mode Feature

Car Mode allows users of the app to automatically hear audio details of properties available in MLS. Simply tap the car icon to activate Car Mode. Then, as you drive up to a particular available property, the HAR.com Pro App will detect your location via its built in GPS capabilities and begin ‘reading’ basic property description to you. In addition to the audio description provided, you will have several voice prompt options as well as on-screen options. Options include calling the Listing Agent and getting more details about the property.

Mobile Chat Feature

The mobile Chat feature makes it easier than ever for consumers to contact agents right from the app. A consumer can simply tap on the “Live Chat” or “Chat Now” icons on any agent’s profile or listing detail page to start a conversation. Members decide the days and times of day that they choose to be available for chat and a log of the conversations will be stored within the app. Agent to agent communication is just as easy.


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To begin using the Chat feature, click "Chat Settings" from the main menu (the stacked three lines in the top left). You can also access your settings by clicking the chat bubble at the top of the menu screen. You'll be taken to your list of active chat sessions and can click the settings tab straight from there to access your settings. From the main settings page, you can easily adjust your Do Not Disturb setting as well as the Working Hours. Just click the day and select the times you are available for chat with customers. Click "Predefined Messages" to adjust the greeting message that individuals will see when they begin a chat with you. You can create as many messages as you like and then select them from the menu.

Date post:	04-Jul-2020
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