Hardware Service Guide - incos 70… · · 2006-09-04SurePOS 700 Series Hardware Service Guide...

SurePOS 700 Series

Hardware Service Guide

GY27-0363-03Updated September 1, 2004

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SurePOS 700 Series


GY27-0363-03Updated September 1, 2004

��

Note

Before using this information and the product it supports, be sure to read Appendix D, “Safety Information,” on page 187, and

the general information under Appendix C, “Notices,” on page 179 and “Electronic Emission Notices” on page 182.

Fourth Edition (February 2002)

This edition applies to the SurePOS 700 Series systems. This publication is available on the IBM Retail Stores

Solutions Support Web site.

1. Go to www.ibm.com/solutions/retail/store.

2. Select Support.

3. Select Publications

Order publications through your IBM representative or the IBM branch office serving your locality. Publications are

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© Copyright International Business Machines Corporation 2000, 2004. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

Updated September 1, 2004

Contents

About this guide . . . . . . . . . . . . . . . . . . . . . . . . vii

Who should use this guide . . . . . . . . . . . . . . . . . . . . . vii

Safety and notice information . . . . . . . . . . . . . . . . . . . . vii

How this guide is organized . . . . . . . . . . . . . . . . . . . . vii

Related publications . . . . . . . . . . . . . . . . . . . . . . . viii

End of life disposal . . . . . . . . . . . . . . . . . . . . . . . ix

Uninterruptible power supply option . . . . . . . . . . . . . . . . . . ix

Summary of Changes . . . . . . . . . . . . . . . . . . . . . . xi

Web update to GY27-0363-03 (September 2004) . . . . . . . . . . . . xi

Web update to GY27-0363-03 (April 2004) . . . . . . . . . . . . . . . xi

GY27-0363-03 . . . . . . . . . . . . . . . . . . . . . . . . . xi

GY27-0363-02 . . . . . . . . . . . . . . . . . . . . . . . . . xi

Web update to GY27-0363-01 (October 2000) . . . . . . . . . . . . . . xi

GY27-0363-01 . . . . . . . . . . . . . . . . . . . . . . . . . xi

Tell us what you think . . . . . . . . . . . . . . . . . . . . . xiii

Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . xix

Chapter 1. SurePOS 700 Series system overview . . . . . . . . . . . 1

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . 2

SurePOS 700 Series front panel indicators . . . . . . . . . . . . . . . 2

SurePOS 700 Series power switch . . . . . . . . . . . . . . . . . . 2

SurePOS 730 and 750 . . . . . . . . . . . . . . . . . . . . . 2

SureBase . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Locks (SurePOS 730 and SurePOS 750 only) . . . . . . . . . . . . . . 4

SureBase front panel . . . . . . . . . . . . . . . . . . . . . . . 4

SureBase rear panel . . . . . . . . . . . . . . . . . . . . . . . 5

SurePOS 730 Models 102 and 732 front panel . . . . . . . . . . . . . 6

SurePOS 730 Model 102 rear panel . . . . . . . . . . . . . . . . . 7





SurePOS 750 Models 202, 20E, and 752 front panel . . . . . . . . . . . 12

SurePOS 750 Models 202, 20E, and 752 rear panel . . . . . . . . . . . 13



IBM SurePOS 700 Series standard and optional features . . . . . . . . . 17

I/O Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Hot plugging USB I/O devices . . . . . . . . . . . . . . . . . . . 19

Powered USB connectors . . . . . . . . . . . . . . . . . . . . . 20

Chapter 2. Problem determination for the SurePOS 700 Series . . . . . . 23

Preliminary problem isolation . . . . . . . . . . . . . . . . . . . . 24

Power-on self-test . . . . . . . . . . . . . . . . . . . . . . . . 24

Special tools requirements . . . . . . . . . . . . . . . . . . . . 24

Using the SurePOS 750/730 Service Diskette . . . . . . . . . . . . . 25

Models without diskette and hard-disk drives . . . . . . . . . . . . . 25


© Copyright IBM Corp. 2000, 2004 iii

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Main menu . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using the POS Device Diagnostics . . . . . . . . . . . . . . . . . 26

Accessing the program . . . . . . . . . . . . . . . . . . . . . 27

Obtaining instructions and help . . . . . . . . . . . . . . . . . . 27

Indicator states . . . . . . . . . . . . . . . . . . . . . . . . . 27

Indicator states for SureBase . . . . . . . . . . . . . . . . . . . 27

Indicator states for SurePOS 730 and SurePOS 750 . . . . . . . . . . 29

POST error messages . . . . . . . . . . . . . . . . . . . . . . 31

POST beep codes . . . . . . . . . . . . . . . . . . . . . . . 35

Chapter 3. Common FRU removal and replacement procedures for

SurePOS 700 Series . . . . . . . . . . . . . . . . . . . . . 37

Air dam removal and replacement . . . . . . . . . . . . . . . . . . 39

Bezels and bezel inserts removal and replacement . . . . . . . . . . . 40

Control card removal and replacement . . . . . . . . . . . . . . . . 41

Cable-tie replacement . . . . . . . . . . . . . . . . . . . . . . 43

Cover removal and replacement . . . . . . . . . . . . . . . . . . 45

Cover foam strip or upper-pan foam strip removal and replacement . . . . . 49

Feet removal and replacement . . . . . . . . . . . . . . . . . . . 51

Front door removal and replacement . . . . . . . . . . . . . . . . . 52

Installing memory modules . . . . . . . . . . . . . . . . . . . . 53

Removing memory modules . . . . . . . . . . . . . . . . . . . . 55

Removing and replacing flat or slanted I/O trays . . . . . . . . . . . . 56

Rear door, latch button, and spring removal and replacement . . . . . . . . 58

Removing and replacing the rear door . . . . . . . . . . . . . . . 58

Removing and replacing the spring . . . . . . . . . . . . . . . . 58

Removing and replacing the rear-door latch button and latch spring . . . . 59

Removing and replacing the lock inserts . . . . . . . . . . . . . . . 60

Removing and replacing a lock insert . . . . . . . . . . . . . . . 60

Removing and replacing the blank lock insert . . . . . . . . . . . . . 62

Chapter 4. Removing and replacing Model 001 FRUs . . . . . . . . . 63

Removing and replacing the batteries . . . . . . . . . . . . . . . . 64

Removing and replacing the planar board . . . . . . . . . . . . . . . 67

Removing and replacing the power supply . . . . . . . . . . . . . . . 69

Removing and replacing the uninterruptible power supply . . . . . . . . . 71

Chapter 5. Removing and replacing FRUs for Models 142, 242, 24E, 733,

and 753 (wide footprint) . . . . . . . . . . . . . . . . . . . . 73

Removing and replacing the battery pack – Models 142 and 733 only . . . . . 76

Removing and replacing the battery pack – Models 242, 24E, and 753 only 78

Removing and replacing the connector card . . . . . . . . . . . . . . 80

Removing and replacing the CPU and heat sink . . . . . . . . . . . . . 81

Removing the diskette drive . . . . . . . . . . . . . . . . . . . . 83

Installing the diskette drive . . . . . . . . . . . . . . . . . . . . 85

Removing and replacing the diskette-drive closure . . . . . . . . . . . . 86

Removing and replacing a feature card . . . . . . . . . . . . . . . . 87

Removing and replacing the feature-card bracket assembly . . . . . . . . 88

Removing and replacing a parallel port – Model 733 only . . . . . . . . . 89

Removing and replacing a parallel port – Models 242, 24E, and 753 only . . . 90

Removing and replacing the hard-disk drive . . . . . . . . . . . . . . 91

Removing and replacing a lock assembly . . . . . . . . . . . . . . . 94

Removing the planar board . . . . . . . . . . . . . . . . . . . . 95

Removing the planar battery . . . . . . . . . . . . . . . . . . . 98

Connector, jumper and switch locations – Model 142 . . . . . . . . . . 99

Connector, jumper and switch locations – Model 733 . . . . . . . . . 101


iv SurePOS 700 Series/4800 Hardware Service

Connector, jumper and switch locations – Models 242, 24E, and 753 . . . 103

Removing and replacing the power supply . . . . . . . . . . . . . . 105

Removing and replacing the riser card . . . . . . . . . . . . . . . . 107

Removing and replacing the fan – Model 142 only . . . . . . . . . . . 108

Removals and replacements for Models 242, 24E, and 753 only . . . . . . 109

Removing and replacing the CD-ROM/DVD-ROM drive . . . . . . . . 109

Removing and replacing the CD-ROM EMC Filler . . . . . . . . . . . 111

Removing and replacing the fan – Models 242, 24E, and 753 . . . . . . 112

Removing and replacing the lock wire, lock bracket, and spring . . . . . 114

Removing and replacing the upper hard-disk drive . . . . . . . . . . 116

Removing and replacing the upper pan assembly . . . . . . . . . . . 117

Chapter 6. Removing and replacing FRUs for Models 102, 202, 20E, 732,

and 752 (narrow footprint) . . . . . . . . . . . . . . . . . . . 119

Removing and replacing the battery – Models 102 and 732 . . . . . . . . 122

Removing and replacing the battery – Models 202, 20E, and 752 . . . . . . 123


Removing and replacing the CPU and heat sink . . . . . . . . . . . . 125

Removing and replacing the diskette drive . . . . . . . . . . . . . . 127

Removing and replacing the diskette-drive closure . . . . . . . . . . . 128

Removing and replacing a feature card . . . . . . . . . . . . . . . 129

Removing and replacing a feature-card bracket assembly . . . . . . . . . 130


Removing and replacing a parallel port – Models 202, 20E, and 752 only 132

Removing and replacing the fan – Model 102 . . . . . . . . . . . . . 133

Removing and replacing the hard-disk drive – Models 102 and 732 . . . . . 134

Removing and replacing the lock assembly – Models 102, 202, 20E, 732, and

752 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Removing and replacing the planar board . . . . . . . . . . . . . . 138

Removing the planar battery . . . . . . . . . . . . . . . . . . 139

Connector, jumper, and switch locations – Model 102 . . . . . . . . . 140


Connector, jumper, and switch locations – Models 202, 20E, and 752 . . . 144



Removals and replacements for Models 202, 20E, and 752 . . . . . . . . 148


Removing and replacing the CD-ROM EMC filler . . . . . . . . . . . 150


Removing and replacing the lock wire and spring . . . . . . . . . . . 153



Chapter 7. SurePOS 700 Series control procedures . . . . . . . . . . 159

Flash BIOS update procedure . . . . . . . . . . . . . . . . . . . 159

Running Setup . . . . . . . . . . . . . . . . . . . . . . . . 159

Appendix A. 4800 (SurePOS 700 Series) parts catalogs . . . . . . . . 161

Assembly 1: 4800 Model 001 (SureBase) . . . . . . . . . . . . . . . 162

Assembly 2: 4800 Models 142 and 733 – wide . . . . . . . . . . . . . 164

Assembly 3: 4800 Models 102 and 732 – narrow . . . . . . . . . . . . 166

Assembly 4: 4800 Models 242, 24E, and 753 – wide . . . . . . . . . . 168

Assembly 5: 4800 Models 202, 20E, and 752 – narrow . . . . . . . . . . 170

Assembly 6: Optional features . . . . . . . . . . . . . . . . . . . 172

Assembly 7: Optional features (continued) . . . . . . . . . . . . . . 174


Contents v

Appendix B. Cables, power cords, and lock inserts . . . . . . . . . . 177

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . 177

Lock inserts . . . . . . . . . . . . . . . . . . . . . . . . . 178

Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . . 179

Intel software license agreement (final, single user) . . . . . . . . . . . 181

Important - read before copying, installing or using . . . . . . . . . . 181

Electronic Emission Notices . . . . . . . . . . . . . . . . . . . . 182

Federal Communications Commission (FCC) Statement . . . . . . . . 182

Industry Canada Class A Emission Compliance Statement . . . . . . . 182

Avis de conformité aux normes d’Industrie Canada . . . . . . . . . . 183

European Union (EU) Mark of Conformity Statement . . . . . . . . . 183

Germany . . . . . . . . . . . . . . . . . . . . . . . . . 183

Australia / New Zealand . . . . . . . . . . . . . . . . . . . . 184

Japanese power line harmonics compliance statement . . . . . . . . . . 184

Japanese Voluntary Control Council for Interference (VCCI) Statement . . . . 184

Korean Communications Statement . . . . . . . . . . . . . . . . . 184

Chinese Class A warning statement . . . . . . . . . . . . . . . . . 185

Taiwanese Class A Warning Statement . . . . . . . . . . . . . . . 185

Electrostatic Discharge (ESD) . . . . . . . . . . . . . . . . . . . 185

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Appendix D. Safety Information . . . . . . . . . . . . . . . . . 187

Safety Information-English . . . . . . . . . . . . . . . . . . . . 187

Safety Information-Arabic— . . . . . . . . . . . . . . . . . . . . 190

Safety Information-Brazilian Portuguese . . . . . . . . . . . . . . . 192

Safety Information-French . . . . . . . . . . . . . . . . . . . . 195

Safety Information-Hebrew . . . . . . . . . . . . . . . . . . . . 198

Safety Information-Korean . . . . . . . . . . . . . . . . . . . . 201

Safety Information-Italian . . . . . . . . . . . . . . . . . . . . . 204

Safety Information-Spanish . . . . . . . . . . . . . . . . . . . . 207

Safety Information-German . . . . . . . . . . . . . . . . . . . . 210

Safety Information-Traditional Chinese . . . . . . . . . . . . . . . . 213

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217


vi SurePOS 700 Series/4800 Hardware Service

About this guide

This guide describes the problem determination and field replaceable unit (FRU)

replacement procedures for the IBM SurePOS™ 700 Series systems, which are

commonly referred to as the SurePOS 700.

Who should use this guide

This guide is to be used by trained point-of-sale equipment service representatives.

Safety and notice information

Before you begin to install this product, read the safety information in Appendix D,

“Safety Information,” on page 187, and the general information under Appendix C,

“Notices,” on page 179 and “Electronic Emission Notices” on page 182.

How this guide is organized

This guide is organized as follows:

v Chapter 1, “SurePOS 700 Series system overview,” on page 1 introduces the

various models and the I/O devices that can be attached.

v Chapter 2, “Problem determination for the SurePOS 700 Series,” on page 23

contains information about using the POS Device Diagnostics and the SurePOS

750/730 Service Diskette. The chapter also contains POST error messages and

POST beep codes.

v Chapter 3, “Common FRU removal and replacement procedures for SurePOS

700 Series,” on page 37 contains repair procedures for FRUs that are common

to all SurePOS 700 models.

v Chapter 4, “Removing and replacing Model 001 FRUs,” on page 63 contains

repair procedures for FRUs that are only used on SureBase models.

v Chapter 5, “Removing and replacing FRUs for Models 142, 242, 24E, 733, and

753 (wide footprint),” on page 73 contains repair procedures for FRUs that are

only used on the wide-footprint SurePOS 700 models.


752 (narrow footprint),” on page 119 contains repair procedures for FRUs that

are only used on the narrow-footprint SurePOS 700 models.

v Chapter 7, “SurePOS 700 Series control procedures,” on page 159 contains

information about updating the flash BIOS and running the Setup program.

v Appendix A, “4800 (SurePOS 700 Series) parts catalogs,” on page 161 contains

a parts catalog for each SurePOS 700 model and for optional features.

v Appendix B, “Cables, power cords, and lock inserts,” on page 177 contains part

number lists for cables, power cords, and lock inserts.

v Appendix C, “Notices,” on page 179 contains electronic emission notices and

other informational notices.

v Appendix D, “Safety Information,” on page 187 contains translations of the safety

notices that are used in this guide.


© Copyright IBM Corp. 2000, 2004 vii

Related publications

The following IBM publications are also available from the IBM Retail Store

Solutions Web site at www.ibm.com/solutions/retail/store.

v Safety Information – Read This First, GA27–4004

v Point of Sale Subsystem: Programming Reference and User’s Guide,

SC30–3560

v Point of Sale Subsystem: Installation, Operation and Keyboards, GC30–3623

v SurePOS 700 Series: Installation and Operation Guide, GA27–4223

v SurePOS 700 Series: System Reference, SA27–4224

v SurePOS 700 Series: Options and I/O Service Guide , SY27–0392

v SureMark Printers: User’s Guide, GA27–4151

v SureMark Printers: Hardware Service Guide, GY27–0355

v 4820 SurePoint Solution: Installation and Service Guide, GA27–4231

v 4820 SurePoint Solution: System Reference, SA27–4249

Driver and Service Diskette Information

Diagnostics are available on the IBM Retail Store Solutions Web site at

www.ibm.com/solutions/retail/store. See “Using the SurePOS 750/730 Service

Diskette” on page 25.


viii SurePOS 700 Series/4800 Hardware Service

End of life disposal

IBM encourages owners of information technology (IT) equipment to responsibly

recycle their equipment when it is no longer needed. IBM offers a variety of

programs and services to assist equipment owners in recycling their IT products.

Information about these product recycling offerings can be found on IBM’s internet

site at the following URL.

http://www.ibm.com/ibm/environment/products/prp.shtml

Uninterruptible power supply option

This product contains a sealed lead acid battery. The battery must be recycled or

disposed of properly.

In the United States, IBM has established a collection process for reuse, recycling,

or proper disposal of used IBM sealed acid batteries. For information about proper

disposal of these batteries, please contact IBM at 1-800-426-4333. Please have the

IBM part number listed on the battery available prior to your call.

For information about disposal of sealed acid batteries outside the United States, go

to the following URL or contact your local waste disposal facility.

http://www.ibm.com/ibm/environment/products/batteryrecycle.shtml


© Copyright IBM Corp. 2000, 2004 ix

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http://www.ibm.com/ibm/environment/products/prp.shtml

http://www.ibm.com/ibm/environment/products/batteryrecycle.shtml


x SurePOS 700 Series/4800 Hardware Service

Summary of Changes

Web update to GY27-0363-03 (September 2004)

Added information about end of life disposal and about recycling or disposing of

sealed lead acid batteries. Changed or new information is indicated by a revision

bar (|) in the left margin.

Web update to GY27-0363-03 (April 2004)

This update includes changes to the information about the battery. Changes are

marked by a revision bar (|) in the margin.

GY27-0363-03

The following changes are included in this edition:

v Models 752 and 753 have been added.

GY27-0363-02

The following changes are included in this edition:

v Models 732 and 733 have been added.

v Additional changes to information and procedures are marked by a revision bar

(|) in the margin.

Web update to GY27-0363-01 (October 2000)

The following enhancements were made to the GY27-0363-01 edition:

v Addition of “Models without diskette and hard-disk drives” on page 25

v Clarification of USB hot plugging.

GY27-0363-01

Information about the following devices that are now supported by the SurePOS

700 Series is included in this edition:

v USB keyboard-V.

v USB PLU keyboard/display.

v ANKPOS keyboard and the 50-key keyboard with JUCC MSR.


© Copyright IBM Corp. 2000, 2004 xi

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xii SurePOS 700 Series/4800 Hardware Service

Tell us what you think

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information. Please take a few moments to tell us what you think about this book.

The only way for us to know if you are satisfied with our books, or how we might

improve their quality is through feedback from customers like you. If you have any

comments about this book, there is a comment form at the back of this book, or you

can obtain a copy of the form from the PDF version of the book on the Web.

To access a PDF version of this book:

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3. Select Publications.

After you have filled out the form, return it by mail, by fax, or by giving it to an IBM

representative. If applicable, include a reference to the specific location of the text

on which you are commenting. For instance, include the page or table number.

Between major revisions of this manual we might make minor technical updates.

The latest softcopy version of this manual is available on the IBM Retail Store

Solutions Web site.


© Copyright IBM Corp. 2000, 2004 xiii


xiv SurePOS 700 Series/4800 Hardware Service

Figures

1. Lock positions for SurePOS 700 Series lock . . . . . . . . . . . . . . . . . . . . . 4

2. SureBase front panel switch (shown with front door removed) . . . . . . . . . . . . . . . 4

3. SureBase rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

4. SurePOS 730 Models 102 and 732 front panel (shown with front door removed and optional

diskette drive installed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

5. SurePOS 730 Model 102 rear panel . . . . . . . . . . . . . . . . . . . . . . . . 7

6. Model 732 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

7. SurePOS 730 Models 142 and 733 front panel (shown with front door removed and optional

diskette drive installed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

8. SurePOS 730 Model 142 rear panel . . . . . . . . . . . . . . . . . . . . . . . . 10

9. Model 733 rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

10. SurePOS 750 Models 202, 20E, and 752 front panel (shown with front door removed and optional

CD-ROM drive installed and optional diskette drive installed) . . . . . . . . . . . . . . . 12

11. SurePOS 750 Models 202, 20E, and 752 rear panel . . . . . . . . . . . . . . . . . . 13

12. SurePOS 750 Models 242, 24E, and 753 front panel (shown with front door removed and optional

CD-ROM installed and optional diskette drive installed) . . . . . . . . . . . . . . . . . 15

13. SurePOS 750 Models 242, 24E, and 753 rear panel . . . . . . . . . . . . . . . . . . 16

14. Example of the powered USB port . . . . . . . . . . . . . . . . . . . . . . . . 20

15. Control card cable, UPS end . . . . . . . . . . . . . . . . . . . . . . . . . . 29

16. Control card (power button) cable plug, J17 . . . . . . . . . . . . . . . . . . . . . 31

17. Remove air dam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

18. Remove screws from bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

19. Disconnect control card cable . . . . . . . . . . . . . . . . . . . . . . . . . . 41

20. Remove the control card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

21. Installing the cable tie for Models 102, 202, 20E, 732, and 752 . . . . . . . . . . . . . . 43

22. Installing the cable-tie for Models 142, 242, 24E, 733, and 753 . . . . . . . . . . . . . . 44

23. Rear cover latch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

24. Cover locking tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

25. Foam strip (inside cover) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

26. Replace the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

27. Foam strip inside cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

28. Upper pan foam strip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

29. Locations for rubber feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

30. Remove front door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

31. Memory connectors (slanted) in Models 102 and 142 . . . . . . . . . . . . . . . . . 53

32. Memory connectors (vertical) in Models 202, 20E, 242, 24E, 732, 733, 752, and 753 . . . . . . 54

33. Memory-module notches and connector . . . . . . . . . . . . . . . . . . . . . . 54

34. Memory-module notches and connectors . . . . . . . . . . . . . . . . . . . . . . 55

35. Slanted I/O tray and flap release buttons . . . . . . . . . . . . . . . . . . . . . . 56

36. Sample of a flat I/O tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

37. Rear door and springs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

38. Latch button and springs . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

39. Lock inserts and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . 60

40. Aligner positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

41. Remove support rail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

42. Remove battery covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

43. Remove the batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

44. Remove screws from support rail . . . . . . . . . . . . . . . . . . . . . . . . . 67

45. Remove nylon standoffs from planar board . . . . . . . . . . . . . . . . . . . . . 67

46. Connector and jumper locations for the SureBase USB logic card . . . . . . . . . . . . . 68

47. Remove screws from support rail . . . . . . . . . . . . . . . . . . . . . . . . . 69

48. Lift power supply out of unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

49. Lift power supply to remove it . . . . . . . . . . . . . . . . . . . . . . . . . . 71


© Copyright IBM Corp. 2000, 2004 xv

50. Remove screws from battery bracket . . . . . . . . . . . . . . . . . . . . . . . 76

51. Remove the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

52. Remove screw from battery bracket . . . . . . . . . . . . . . . . . . . . . . . . 78

53. Disconnect the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

54. Remove Phillips screws and standoff screws from connectors . . . . . . . . . . . . . . 80

55. Disconnect retainer clip from heat sink . . . . . . . . . . . . . . . . . . . . . . . 81

56. Remove the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

57. Flange on diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

58. Remove screws from diskette drive bracket . . . . . . . . . . . . . . . . . . . . . 84

59. Install the diskette-drive locking flag . . . . . . . . . . . . . . . . . . . . . . . . 85

60. Remove screws from closure . . . . . . . . . . . . . . . . . . . . . . . . . . 86

61. Remove screw from bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

62. Remove the feature card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

63. Screws for feature-card bracket assembly – Models 142 and 733 . . . . . . . . . . . . . 88

64. Screws for feature-card bracket assembly – Models 242, 24E, and 753 . . . . . . . . . . . 88

65. Feature-card bracket assembly . . . . . . . . . . . . . . . . . . . . . . . . . 88

66. Flange on hard-disk drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

67. Hard-disk drive and cable locations . . . . . . . . . . . . . . . . . . . . . . . . 92

68. Remove hard-disk drive from bracket . . . . . . . . . . . . . . . . . . . . . . . 93

69. Jumper settings for hard-disk drive . . . . . . . . . . . . . . . . . . . . . . . . 93

70. Remove screws from support rail (Models 142 and 733 only) . . . . . . . . . . . . . . 95

71. Disconnect the cables from the planar board . . . . . . . . . . . . . . . . . . . . 96

72. Nylon standoffs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

73. EMC gasket on planar board . . . . . . . . . . . . . . . . . . . . . . . . . . 97

74. Distinctive features of planar FRUs for Model 733 . . . . . . . . . . . . . . . . . . . 97

75. Connector, jumper and switch locations for Model 142 . . . . . . . . . . . . . . . . . 99

76. Connector, jumper and switch locations for Model 733 . . . . . . . . . . . . . . . . 101

77. Connector, jumper and switch locations for Models 242, 24E, and 753 . . . . . . . . . . 103

78. Remove screws on support rail and power supply. . . . . . . . . . . . . . . . . . . 105

79. Remove screws from front and rear of power supply . . . . . . . . . . . . . . . . . 106

80. Remove screws from riser card . . . . . . . . . . . . . . . . . . . . . . . . . 107

81. Fan assembly for Model 142 . . . . . . . . . . . . . . . . . . . . . . . . . . 108

82. Jumper locations (slave) for CD-ROM or DVD-ROM drives . . . . . . . . . . . . . . . 109

83. Jumper locations (master) for CD-ROM or DVD-ROM drives . . . . . . . . . . . . . . 109

84. Remove screw from CD-ROM/DVD-ROM drive flange . . . . . . . . . . . . . . . . . 110

85. Remove the two screws from CD-ROM filler for Models 242, 24E, and 753 . . . . . . . . . 111

86. Fan assembly for Models 242 and 24E . . . . . . . . . . . . . . . . . . . . . . 112


88. Lock wire and spring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

89. Remove screws from hard-disk-drive flanges . . . . . . . . . . . . . . . . . . . . 116

90. Upper pan assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

91. Remove battery cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122

92. Remove battery cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

93. Remove Phillips screws and standoff screws from connectors . . . . . . . . . . . . . . 124

94. Disconnect retainer clip from heat sink . . . . . . . . . . . . . . . . . . . . . . 125

95. Remove the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

96. Flange on diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

97. Remove screws from diskette drive bracket . . . . . . . . . . . . . . . . . . . . 127

98. Diskette-drive closure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

99. Feature-card bracket and screw . . . . . . . . . . . . . . . . . . . . . . . . . 129

100. Remove feature card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

101. Screws for feature-card bracket assembly – Models 102 and 732 . . . . . . . . . . . . 130

102. Screws for feature-card bracket assembly – Models 202, 20E, and 752 . . . . . . . . . . 130

103. Parallel port (Model 732) . . . . . . . . . . . . . . . . . . . . . . . . . . . 131


105. Hard-disk drive location in a narrow unit . . . . . . . . . . . . . . . . . . . . . . 134


xvi SurePOS 700 Series/4800 Hardware Service

106. Remove mounting screws from the bracket . . . . . . . . . . . . . . . . . . . . . 135

107. Remove screws from hard-disk-drive mounting bracket . . . . . . . . . . . . . . . . 135

108. Jumper locations for hard-disk-drive option . . . . . . . . . . . . . . . . . . . . . 136

109. Distinctive features of planar FRUs for Model 732 . . . . . . . . . . . . . . . . . . 139

110. Connector, jumper, and switch locations for Model 102 . . . . . . . . . . . . . . . . 140

111. Connector, jumper, and switch locations for Model 732 . . . . . . . . . . . . . . . . 142

112. Connector, jumper, and switch locations for Models 202, 20E, and 752 . . . . . . . . . . 144

113. Remove screws from unit . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

114. Remove screws from riser card . . . . . . . . . . . . . . . . . . . . . . . . . 147

115. Jumper locations (slave) for CD-ROM or DVD-ROM drives . . . . . . . . . . . . . . . 148

116. Jumper locations (master) for CD-ROM or DVD-ROM drives . . . . . . . . . . . . . . 148

117. Remove the two screws from CD-ROM filler for Models 202, 20E, and 752 . . . . . . . . . 150

118. Fan assembly for Models 202 and 20E . . . . . . . . . . . . . . . . . . . . . . 151


120. Lock wire and spring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

121. Remove screws from hard-disk drive flanges . . . . . . . . . . . . . . . . . . . . 154

122. Remove hard-disk drive from bracket for Models 202, 20E, and 752 . . . . . . . . . . . 155

123. Remove the screws from the upper pan . . . . . . . . . . . . . . . . . . . . . . 156

124. Upper pan assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157


Figures xvii


xviii SurePOS 700 Series/4800 Hardware Service

Tables

1. IBM SurePOS 700 Series Features . . . . . . . . . . . . . . . . . . . . . . . . 17

2. SurePOS 700 Series Task Information . . . . . . . . . . . . . . . . . . . . . . . 23

3. Indicator states for SureBase . . . . . . . . . . . . . . . . . . . . . . . . . . 27

4. General indicator states for SurePOS 730 and SurePOS 750 . . . . . . . . . . . . . . 29

5. Indicator states and actions to perform for SurePOS 730 and SurePOS 750 . . . . . . . . . 29

6. POST error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

7. Common FRU removal and replacement procedures . . . . . . . . . . . . . . . . . 37

8. SureBase FRUs that can be removed and replaced . . . . . . . . . . . . . . . . . . 63

9. SureBase USB logic card connector locations . . . . . . . . . . . . . . . . . . . . 68

10. Models 142, 242, 24E, 733, and 753 FRUs that can be removed and replaced . . . . . . . . 73

11. Components of a lock assembly for Models 142, 242, 24E, 733, and 753 . . . . . . . . . . 94

12. Planar board connections for Model 142 . . . . . . . . . . . . . . . . . . . . . . 100


14. Planar board connections for Models 242, 24E, and 753 . . . . . . . . . . . . . . . . 104

15. Models 102, 202, 20E, 732, and 752 FRUs that can be removed and replaced . . . . . . . 119

16. Components of a lock assembly for Models 102, 202, 20E, 732, and 752 . . . . . . . . . 137



19. Planar board connections for Models 202, 20E, and 752 . . . . . . . . . . . . . . . . 145

20. Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

21. Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

22. Lock inserts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178


© Copyright IBM Corp. 2000, 2004 xix


xx SurePOS 700 Series/4800 Hardware Service

Chapter 1. SurePOS 700 Series system overview

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . 2

SurePOS 700 Series front panel indicators . . . . . . . . . . . . . . . 2

SurePOS 700 Series power switch . . . . . . . . . . . . . . . . . . 2

SurePOS 730 and 750 . . . . . . . . . . . . . . . . . . . . . 2

SureBase . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Locks (SurePOS 730 and SurePOS 750 only) . . . . . . . . . . . . . . 4

SureBase front panel . . . . . . . . . . . . . . . . . . . . . . . 4

SureBase rear panel . . . . . . . . . . . . . . . . . . . . . . . 5











IBM SurePOS 700 Series standard and optional features . . . . . . . . . 17

I/O Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Hot plugging USB I/O devices . . . . . . . . . . . . . . . . . . . 19

Powered USB connectors . . . . . . . . . . . . . . . . . . . . . 20

The IBM SurePOS 700 Series is a family of point-of-sale products that provide a

wide range of capability and flexibility to suit the needs of your business. The IBM

SurePOS 700 Series is offered in two different footprints: the wide footprint models

and the narrow footprint models. These footprints are consistent with previous IBM

point-of-sale terminals. The following models are available:

v SureBase Model 001

v SurePOS 730 Model 102




v SurePOS 750 Model 202 (1)

v SurePOS 750 Model 20E (1 and

2)

v SurePOS 750 Model 242 (1)

v SurePOS 750 Model 24E )1 and

3)



Notes:

1. These models are not available in all countries.

2. Model 20E is the same as Model 202 except that a hard-disk drive is standard

on Model 20E.

3. Model 24E is the same as Model 242 except that a hard-disk drive is standard

on Model 24E.


© Copyright IBM Corp. 2000, 2004 1

Dimensions

The dimensions for the IBM SurePOS 700 Series models are:

Model Footprint Width Depth Height

SureBase

Model 001

Wide 435 mm.

(17.13 in.)

477.3 mm.

(18.79 in.)

76 mm.

(2.99 in.)

SurePOS 730

Models 102 and 732

Narrow 320 mm.

(12.60 in.)

477.3 mm.

(18.79 in.)

92 mm.

(3.62 in)

SurePOS 730

Models 142 and 733

Wide 435 mm.

(17.13 in.)

477.3 mm.

(18.79 in.)

76 mm.

(2.99 in.)

SurePOS 750

Models 202, 20E, and

752

Narrow 320 mm.

(12.60 in.)

477.3 mm.

(18.79 in.)

137 mm.

(5.38 in.)

SurePOS 750

Models 242, 24E, and

753

Wide 435 mm

(17.13 in.)

477.3 mm.

(18.79 in.)

123 mm.

(4.84 in.)

SurePOS 700 Series front panel indicators

All SurePOS 700 Series models have three indicators (LEDs) on the front panel:

v USB link (on the SureBase), or hard-disk-drive activity indicator (on SurePOS

730 and SurePOS 750)

v Status indicator

v Power indicator

For more information, see “Indicator states for SureBase” on page 27 for the

SureBase and “Indicator states for SurePOS 730 and SurePOS 750” on page 29 for

the SurePOS 730 and SurePOS 750.

SurePOS 700 Series power switch

This section describes the power switch for the SureBase™ and for the SurePOS

730 and 750.

SurePOS 730 and 750

During normal operation, the power switch on the SurePOS 700 Series operates as

you would expect. Push the switch to turn the machine on, push it again and the

unit powers off. There are some exceptions:

1. You can program the switch to operate differently. For example, if you run

advanced power management (APM) in Microsoft® Windows®, you can program

the switch to behave as a standby/resume switch. For more information, refer to

the documentation included with your operating system or power management

software.

2. A delay can occur when powering off, if you press the power button when the

unit is running its power-on self-test. For more information about POST, see

“POST beep codes” on page 35.

3. Sometimes you cannot initiate a controlled shutdown because the application or

system is hung. Press and hold the power switch until the unit powers off.

Note: This is not the recommended method of powering off the SurePOS 700

Series. Use it only when no other method is available to power off the

system. If you power off the unit by pressing and holding the power


2 SurePOS 700 Series/4800 Hardware Service

switch, some programmed events will not function until the unit is

powered on again. Examples of these programmed events are Wake on

LAN®, Wake on Ring, and others.

SureBase

The power switch on the SureBase operates the internal UPS. The internal UPS

powers the convenience outlets on the back of the SureBase. If you turn off the

power switch on the front, any devices plugged into the convenience outlets are

also powered off. Therefore, if you plug the host PC into one of the SureBase

convenience outlets, it will be powered on and off by the SureBase.


Chapter 1. SurePOS 700 Series system overview 3

Locks (SurePOS 730 and SurePOS 750 only)

Use the keyed lock on the SurePOS 700 Series to lock the:

v Diskette drive

v CD-ROM or DVD-ROM drive

v Cover

Lock position Component affected

Locked v Cover locked

v Diskette drive (if installed) locked

v CD-ROM or DVD-ROM drive (if installed) locked

Unlocked v Cover locked

v Diskette drive (if installed) unlocked

v CD-ROM or DVD-ROM drive (if installed) unlocked

Service Cover unlocked

SureBase front panel

The SureBase front panel provides a UPS power switch. Figure 2 shows the switch

located behind the door.

Locked

Unlocked

Service

Figure 1. Lock positions for SurePOS 700 Series lock

Power switch (behind access door)

Model/serial number

USB link indicator

Status indicator

Power indicator

Figure 2. SureBase front panel switch (shown with front door removed)



SureBase rear panel

The SureBase rear panel provides the signal connections and the power for you to

attach devices to the SureBase:

v One Type-B USB port to connect the SureBase to a host computer.

v Five green-colored powered USB ports, labeled A–E, are used to connect

standard 5-V USB devices, such as displays and a mouse, and 12-V USB

devices, such as scanners and displays.

Note: The SureBase provides 1.5 A per port, or a total of 4 A for 12-V powered

USB ports. You can attach any standard 5-V USB device to any USB port.

v One red-colored, powered USB port, labeled F, allows you to connect 24-V USB

devices, such as printers.

v Two 24-V cash drawer connectors, labeled 3A and 3B.

v Three available ac convenience outlets.

Note: One convenience outlet �A� is a switched ac outlet; you cannot use this

outlet to plug in the host PC.

�A� Switched outlet (display only)

�B� Uninterrupted power outlets

�C� 110-V to 230-V ac power input

�D� USB in from host computer

�E� Ports to any standard USB or 12-V powered USB devices (display,

keyboard, and so on.)

�F� Any standard USB or 24-V powered USB device (printers and so on)

�G� 24-V cash drawer

12v A B C D 24vE F

3A 3BPermanent Cord

Display Only

FED G

A B C

Figure 3. SureBase rear panel



SurePOS 730 Models 102 and 732 front panel

The front panel for Models 102 and 732 provides a power switch (located behind

the door as shown in Figure 4), a lock, and dump switch. An optional diskette drive

can be installed.

Power switch

Dump switch

Optional diskette-drive eject button

Optional diskette-drive activity indicator

Cover, diskette keylock

Model/serial number

Hard-disk-drive indicator

Status indicator

Power indicator

Figure 4. SurePOS 730 Models 102 and 732 front panel (shown with front door removed and

optional diskette drive installed)



SurePOS 730 Model 102 rear panel

The rear panel for Model 102 provides the signal connections and the power for

you to attach devices to the Model 102:

v Five green-colored, powered USB ports, labeled A–E, are used to connect


devices such as scanners and displays.

Note: Model 102 provides 1.5 A per port, or a total of 4 A for 12-V powered USB

ports. You can attach any standard 5-V USB device to any USB port.


devices, such as printers

v Two 24-V cash drawer connectors, labeled 3A and 3B

v One switched ac outlet

v Two EIA-232 (RS-232) serial ports

v PS/2® keyboard port

v Parallel port

v Ethernet port

v DVI-I port

�A� 100-V to 230-V ac power input

�B� Convenience power outlet

�C� Internal PCI feature-card slot

�D� EIA-232 serial port

�E� 24-V cash drawer

�F� PS/2 keyboard

�G� Parallel port

�H� Ports to any standard USB or 12-V powered USB devices (display,

keyboard, and so on)

�I� Any standard USB or 24-V powered USB device (printers and so on)

�J� 10/100 Ethernet RJ-45

�K� DVI-I (CRT display or flat-panel display)

A B 3A 3B

A

F G

12v A B C D E 24v F

H IJ

B C D E

K

Figure 5. SurePOS 730 Model 102 rear panel




The rear panel for Model 732 provides the power and signal connections for you to

attach devices to the unit:




Note: Model 732 provides 1.5 A per port, or a total of 4 A for 12-V powered-USB

ports. You can attach any standard 5-volt USB device to any USB port.



v Two 24-V cash-drawer connectors, labeled 3A and 3B



v PS/2-keyboard port

v Parallel port (optional)

v Ethernet port

v DVI-I port



�C� Internal PCI feature-card slot. This is where the optional parallel port is

located if it is installed.

�D� EIA-232 serial port



�H� Ports for any standard USB or 12-V powered-USB devices (display,

keyboard, and so on).

�I� Any standard USB or 24-V powered-USB device (printers and so on)



A B 3A 3B

A

F

12v A B C D E 24v F

H IJ

B C D E

K

Figure 6. Model 732 rear panel



SurePOS 730 Models 142 and 733 front panel

The front panel for Models 142 and 733 provides a power switch (located behind

the door as shown in Figure 7), a lock, and a dump switch. You can install an

optional diskette drive.

Power switch

Dump switch



Cover, diskette keylock

Model/serial number


Status indicator

Power indicator

Figure 7. SurePOS 730 Models 142 and 733 front panel (shown with front door removed and

optional diskette drive installed)




The rear panel for Model 142 provides the signal connections and the power for

you to attach devices to the Model 142:


standard 5-V USB devices (such as displays and a mouse) and 12-V USB

devices (such as scanners and displays).

Note: Model 142 provide 1.5 A per port, or a total of 4 A for 12-V powered USB

ports. You can attach any standard 5-V USB device to any USB port.






v PS/2 keyboard port

v Parallel port

v Ethernet port

v DVI-I port



�C� EIA-232 serial port

�D� 24-V cash drawer

�E� Internal PCI feature-card slot



�H� Ports to any standard USB or 12-V powered USB devices (display,


�I� Any standard USB or 24-V powered USB device (printers and so on)


�K� DVI-I (CRT display or flat panel display)

A B 3A 3B

F G

12v A B C D E

H

24v F

IJ K

A B C D E

Figure 8. SurePOS 730 Model 142 rear panel




The rear panel for Model 733 provides the power and signal connections for you to

attach devices to the unit:




Note: Model 733 provides 1.5 A per port, or a total of 4 A for 12-V powered-USB

ports. You can attach any standard 5-volt USB device to any USB port.



v Two 24-V cash-drawer connectors, labeled 3A and 3B




v Parallel port

v Ethernet port

v DVI-I port



�C� EIA-232 serial port

�D� 24-V cash drawer

�E� Internal PCI feature-card slot



�H� Ports for any standard USB or 12-V powered-USB devices (display,


�I� Any standard USB or 24-V powered-USB device (printers and so on)



A B 3A 3B

FG

12v A B C D E

H

24v F

IJ K

A B C D E

Figure 9. Model 733 rear panel



SurePOS 750 Models 202, 20E, and 752 front panel

The front panel for Models 202, 20E, and 752 provides a power switch (located

behind the door as shown in Figure 10), lock, and a dump switch. You can install an

optional diskette drive, CD-ROM, or DVD-ROM drive.

Power switch

Dump switch



Cover, diskette, and CD ROM or DVD-drive keylock

Model/serial number


Status indicator

Power indicator

Figure 10. SurePOS 750 Models 202, 20E, and 752 front panel (shown with front door

removed and optional CD-ROM drive installed and optional diskette drive installed)



SurePOS 750 Models 202, 20E, and 752 rear panel

The rear panel provides the signal connections and the power for you to attach

devices to the Model 202, Model 20E, or Model 752:

v Seven green-colored, powered USB ports, labeled A–G, are used to connect

standard 5-V USB devices (such as displays and a mouse) and 12-V USB

devices (such as scanners and displays).

Note: Models 202, 20E, and 752 provide 1.5 A per port, or a total of 4 A for 12-V

powered USB ports. You can attach any standard 5-V USB device to any

USB port.

v One red-colored, powered USB port, labeled H, allows you to connect 24-V USB






v Parallel port

v Ethernet port

v DVI-I port

�A� Parallel port

�B� EIA-232 serial port

�C� 24-V cash drawer

�D� Internal PCI feature–3 card slots

�E� 110-V to 230-V ac power input

�F� Convenience power outlet

�G� PS/2 keyboard

�H� 10/100 Ethernet RJ-45

12v3A MAX.LOAD

A

321

B C D E F 24vG H

A B 3A 3B

A B C D

KJHG FE I

Figure 11. SurePOS 750 Models 202, 20E, and 752 rear panel



�I� Ports to any standard USB or 12-V powered USB device (display, keyboard,

and so on)

�J� Any standard USB or 24-V powered USB device (for example, a printer)




SurePOS 750 Models 242, 24E, and 753 front panel

The front panel for Models 242, 24E, and 753 provides a power switch (located

behind the door as shown in Figure 12), lock, and a dump switch. You can install an

optional diskette drive, CD-ROM drive, or DVD-ROM drive.

Power switch

Dump switch



Cover, diskette, and CD-ROM or DVD-drive keylock

Model/serial number


Status indicator

Power indicator

Figure 12. SurePOS 750 Models 242, 24E, and 753 front panel (shown with front door

removed and optional CD-ROM installed and optional diskette drive installed)



SurePOS 750 Models 242, 24E, and 753 rear panel

The rear panel provides the signal and power connections for devices to be

attached to the Model 242, Model 24E, or Model 753:

v Seven green-colored, powered USB ports, labeled A–G, are used to connect


devices such as scanners and displays.

Note: Models 242, 24E, and 753 provide 1.5 A per port, or a total of 4 A for 12-V

powered USB ports. You can attach any standard 5-V USB device to any

USB port.

v One red-colored, powered USB port, labeled H, is used to connect 24-V USB






v Parallel port

v Ethernet port

v DVI-I port

�A� Parallel port

�B� Internal PCI feature-card slots

�C� 110-V to 230-V ac power input

�D� Convenience power outlet


�F� EIA-232 serial port

�G� PS/2 keyboard

�H� 10/100 Ethernet RJ-45

�I� Ports to any standard USB or 12-V powered USB device (display, keyboard,

and so on)

�J� Any standard USB or 24-V powered USB device (for example, printers)


A F E B

I J KHGDC

12v A

321

B C D E F 24vG H

A B 3A 3B

3A MAX. LOAD

Figure 13. SurePOS 750 Models 242, 24E, and 753 rear panel



IBM SurePOS 700 Series standard and optional features

Table 1 shows the standard and optional features available for all models of the IBM

SurePOS 700 Series.

Table 1. IBM SurePOS 700 Series Features

Function/Feature SureBase SurePOS 730 Models 102,

142, 732, 733

SurePOS 750 Models 202,

20E, 242, 24E, 752, and 753

Battery Backup Not applicable Optional Standard

Integrated UPS Standard Not applicable Not applicable

Processor (subject to

change)

Not applicable v Models 102, 142: 400-MHz

AMD K6-2

v Models 732, 733: 500-MHz

Intel Celeron

v Models 202, 20E, 242, 24E:

500 MHz Intel™ Celeron™

v Models 752, 753: 850 MHz

Intel Celeron

SDRAM memory Not applicable 32 MB 64 MB

Nonvolatile memory

(NVRAM)

Not applicable 128 KB 128 KB

Hard-disk drive Not applicable Optional Optional

Diskette drive Not applicable Optional Optional

DVD-ROM drive Not applicable Not applicable Optional

Compact-disc drive Not applicable Not applicable Optional

64 MB SDRAM Not applicable Optional Standard

128 MB SDRAM Not applicable Optional Optional

256 MB SDRAM Not applicable Optional (Models 732 and 733

only)

Optional (Models 752 and 753

only)

NVRAM adapter card Not applicable Not applicable Optional

Available slots Not applicable 1 (half-length PCI) 3 (half-length PCI)

Available bays Not applicable 2 (1 diskette drive, 1 hard-disk

drive)

Models 242, 753 - 4

1 diskette drive

2 hard-disk drives

1 CD-ROM or DVD-ROM

drive

Model 24E - 3

1 diskette drive

1 hard-disk drive

1 CD-ROM or DVD-ROM

drive

Models 202, 752 - 3

1 diskette drive

1 hard-disk drive

1 CD-ROM or DVD-ROM

drive

Model 20E - 2

1 diskette drive

1 CD-ROM or DVD-ROM

drive

External Ports



Table 1. IBM SurePOS 700 Series Features (continued)

Function/Feature SureBase SurePOS 730 Models 102,

142, 732, 733

SurePOS 750 Models 202,

20E, 242, 24E, 752, and 753

EIA-232 (RS-232) Interface

(9-pin D-shell)

0 2 2

Parallel port (25-pin

D-shell)

0

1

(see note following this table)

1

PS/2 keyboard port 0 1 1

12-V powered-USB ports 5 5 7

24-V powered-USB ports 1 1 1

24-V powered cash-drawer

ports

2 2 2

Type-B USB port 1 0 0

DVI-I port 0 1 1

10/100 BASE-T Ethernet 0 1 1

Note: The parallel port is optional on the Model 732.

I/O Devices

Most input/output (I/O) devices use USB connectivity to attach to the SurePOS 700

models. Some devices, such as some keyboards and cash drawers, have unique

connectors.

You can attach the following IBM point-of-sale I/O devices to the SurePOS

700:

v USB 50-key keyboard

v USB 50-key keyboard with magnetic stripe reader (MSR)

v USB 50-key keyboard with MSR and liquid crystal display (LCD)

v USB alphanumeric point-of-sale (ANPOS) keyboard

v USB ANKPOS keyboard (Japan only)

v USB 50-key keyboard with JUCC MSR (Japan only)

v USB 133-key keyboard with MSR

v PS/2 ANPOS keyboard with integrated pointing device

v USB 40-character vacuum fluorescent display (VFD), one-sided

v USB 40-character VFD, two-sided

v USB 40-character LCD

v USB character/graphics display

v USB keyboard-V (Japan only)

v USB PLU keyboard/display (Japan and Korea)

v USB PLU extension box (Japan and Korea)

v 9-in. monochrome cathode-ray terminal (CRT) display

v 10-in. color CRT display

v SurePoint displays (4820 Model 48D/T)

v Full-size cash drawer (fixed or adjustable till)



v Compact cash drawer (horizontal or vertical till)

v IBM SureMark™ 4610 printer, Models TI3, TI4, T15, TM6, and TM7

v IBM 4689 SurePOS Printer Model TD5

Other (non-IBM) devices that you can attach to the SurePOS 700 Series:

v Standard PC monitors

v Standard PC keyboards

v Standard USB devices (such as a mouse)

v Standard EIA-232 (RS-232) devices

v Parallel printers

v Scanners

v Scales

In addition, the following miscellaneous features are available:

v Post mount for 9-in. or 10-in. display

v Post mount for OEM CRT

v Wedge mount for color 10-in. CRT

v Wedge mount for monochrome 9-in. CRT

v Wide-cash-drawer slanted I/O tray

v Slanted tabletop I/O tray

v Flat I/O tray for system units

v Slanted I/O tray for wide system units

v Miscellaneous filler panels

Hot plugging USB I/O devices

USB technology allows hot plugging and hot unplugging of I/O devices. Hot

plugging allows you to connect an I/O device to the serial bus without powering off

your system. Hot unplugging allows you to disconnect an I/O device without

powering off your system.

With appropriate operating-system and application-software support, you can take

advantage of the USB Plug-and-Play feature. This feature allows you to add or

remove USB POS devices without reconfiguring and, for many devices, without

rebooting the system unit.

If more than one device of the same type is used (for example, two 40-character

displays), only one of these devices should be serviced (hot unplugged and hot

plugged) at a time. When multiple devices of the same type are attached, the

SurePOS 700 assigns the device plugged farthest to the left on the rear panel as

the primary device and the next as the secondary device (the leftmost connector is

labeled A). For example, if you plug a VFD into port C and an LCD into port E, the

VFD will be considered the primary display and the LCD will be considered the

secondary display. Understanding the order is important because the application

might be writing different information to each of these displays; one might be a

customer display and the other an operator display, and each device might display

different information.

If similar devices are not hot unplugged and hot plugged one at a time, the results

could be unpredictable.



If the desired result is not achieved, remove all devices of the same type and replug

the devices one at a time from left to right on the rear panel in the desired order.

Devices of the same type include POS keyboards and character displays, such as

VFDs and LCDs. The primary device must be plugged to the left of a secondary

device.

Also, although VFDs and LCDs are considered to be devices of the same type, you

cannot hot plug an LCD to replace a VFD or conversely.

Powered USB connectors

The powered USB connectors provide additional voltage levels from the host1 to

devices that require additional voltage levels that are not available from the USB

standard Type-A connector. As shown in Figure 14, additional voltage is supplied

through another set of contacts that are contained within the powered USB

connector.

The powered USB receptacle consists of two connectors that are integrated within a

common shielded housing. These two connectors are stacked vertically inside the

common housing.

v The upper connector contains four contacts that are used for powering 12 V or

24 V devices.

v The lower connector is a fully-compliant USB Type-A connector capable of

mating with a standard USB Type-A plug.

Powered USB connectors provide the following features:

v Additional power for devices needing voltage levels higher than 5 V. The

connector distributes the necessary voltage levels to the USB POS devices.

v Two versions of the connector: one supplies 12 V dc, and the other supplies 24

V dc.

1. A USB self-powered system unit that supplies voltage for USB devices.

A

B

Figure 14. Example of the powered USB port



v Unique keying and color coding of the 12-V and 24-V connectors prevents

unintentionally attaching a connector to the wrong type of port.

v Positive mechanical retention latch between the plug and receptacle.

To prevent inadvertent disconnections, powered USB connectors contain an

integrally molded retention latch. Molded into the plug is a latch arm; the receptacle

contains a mating slot. The latch snaps positively into position when the plug mates

with the receptacle. You can release the latch with one hand.





Chapter 2. Problem determination for the SurePOS 700 Series

Preliminary problem isolation . . . . . . . . . . . . . . . . . . . . 24

Power-on self-test . . . . . . . . . . . . . . . . . . . . . . . . 24

Special tools requirements . . . . . . . . . . . . . . . . . . . . 24

Using the SurePOS 750/730 Service Diskette . . . . . . . . . . . . . 25

Models without diskette and hard-disk drives . . . . . . . . . . . . . 25

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using the POS Device Diagnostics . . . . . . . . . . . . . . . . . 26

Accessing the program . . . . . . . . . . . . . . . . . . . . . 27

Obtaining instructions and help . . . . . . . . . . . . . . . . . . 27

Indicator states . . . . . . . . . . . . . . . . . . . . . . . . . 27

Indicator states for SureBase . . . . . . . . . . . . . . . . . . . 27

Indicator states for SurePOS 730 and SurePOS 750 . . . . . . . . . . 29

POST error messages . . . . . . . . . . . . . . . . . . . . . . 31

POST beep codes . . . . . . . . . . . . . . . . . . . . . . . 35

Either software errors or hardware failures can cause problems with the SurePOS

700 Series. This chapter contains information to help you determine the cause of a

problem and how to solve it.

Table 2 lists the problem determination tasks in the recommended order that you

should perform them.

Table 2. SurePOS 700 Series Task Information

Task Go to ...

1. Review the problem isolation and POST.

“Preliminary problem isolation” on page 24

and “Power-on self-test” on page 24.

2. Understand the message. “POST error messages” on page 31.

3. Use the Service Diskette to diagnose

internal component problems.

“Using the SurePOS 750/730 Service

Diskette” on page 25.

4. Diagnose an I/O problem with POS

Device Diagnostics.

“Using the POS Device Diagnostics” on page

26.

5. Remove or replace a Model 001 FRU Chapter 4, “Removing and replacing Model

001 FRUs,” on page 63.

6. Remove or replace a Model 142, 242,

24E, 733, or 753 FRU.

Chapter 5, “Removing and replacing FRUs

for Models 142, 242, 24E, 733, and 753

(wide footprint),” on page 73.

7. Remove or replace a Model 102, 202,

20E, 732, or 752 FRU.

Chapter 6, “Removing and replacing FRUs

for Models 102, 202, 20E, 732, and 752

(narrow footprint),” on page 119.

8. Find a part number. Appendix A, “4800 (SurePOS 700 Series)

parts catalogs,” on page 161.



Preliminary problem isolation

1. Ensure that the power indicator (the far right LED indicator on the front panel) is

on. If a SurePOS 730 or SurePOS 750 unit does not power up at all, then

perform these tasks in sequence until the unit powers up:

a. Ensure that power is available at the wall outlet.

b. Ensure that the power cord is not defective and is properly plugged into the

unit.

c. Remove all feature cards. See “Removing and replacing a feature card” on

page 87 for Models 142, 242, 24E, 733, and 753 or “Removing and

replacing a feature card” on page 129 for Models 102, 202, 20E, 732, and

752.

d. Replace the power supply. See “Removing and replacing the power supply”

on page 105 for Models 142, 242, 24E, 733, and 753 or “Removing and

replacing the power supply” on page 146 for Models 102, 202, 20E, 732,

and 752.

2. Ensure correct connection of all point-of-sale I/O devices.

3. Make sure that all installed hardware devices, such as a memory module,

adapter card, printer, or mouse, are correctly and securely connected.

4. Switch the power OFF and then ON, and observe the indicators on the front

panel. All indicators should be on. If a failure is indicated by a blinking indicator

or an indicator that is off, see “Power-on self-test.”

Note: If the system does not respond when you press the power switch, press and

hold the switch until the unit powers off. Refer to “SurePOS 700 Series

power switch” on page 2.

If your system passes these preliminary checks and the problem still exists, record

any error codes. See “POST error messages” on page 31 for a list of error codes.

Power-on self-test

When the three green indicators on the front panel are on and not blinking, the

power-on self-test (POST) has completed successfully and the following conditions

are true:

v All power supply voltages are within correct tolerances.

v 5 V and a data signal are present.

v The required operating-system device drivers are correctly installed on the

SurePOS 700.

If any of the indicator lights are blinking or off, see:

v “Indicator states” on page 27 to diagnose error conditions for a SureBase hub.

v “Indicator states for SurePOS 730 and SurePOS 750” on page 29 to diagnose

error conditions for any of the SurePOS 730 and SurePOS 750 models.

Special tools requirements

You may need to order the following tools, which are not included in the toolkit:

v Ethernet wrap plug, P/N 00G2380

v Tri-connector (serial and parallel) wrap plug, P/N 72X8546

v USB mouse, required for POS Device Diagnostics, P/N 09N5539



v PC industry-standard, 3.5-in. diskette drive, P/N 01L1218, 59G8678, or

equivalent

v PS/2-style or POS keyboard

Using the SurePOS 750/730 Service Diskette

The SurePOS 750/730 Service Diskette contains programs for initializing and

testing all models of the SurePOS 700. These menu-driven programs are intended

for service personnel only. When the diskette is booted, a main menu appears. All

selections begin from this menu. This diskette can be downloaded from

www.ibm.com/solutions/retail/store.

To service a unit that has a POS adapter card installed, use the service information

and diskettes for that unit.

Note: To diagnose I/O devices, use the POS Device Diagnostics program. See

“Using the POS Device Diagnostics” on page 26 for more information.

Models without diskette and hard-disk drives

The SurePOS 700 is available in a configuration that contains no hard-disk drive or

diskette drive. Because the system must be booted with the Service Diskette, you

will need to install or attach a 3.5-in., industry-standard diskette drive. Use the

diskette-drive cable, which is present in every SurePOS 700 configuration, to

temporarily install an internal diskette drive when you want to run the machine

diagnostics and to access the Service Diskette functions. You can optionally attach

an external diskette drive to a USB port.

A POS or PS/2-style keyboard is needed to perform the functions of the SurePOS

750/730 Service Diskette.

Main menu

System Unit Test

Use this selection to test various system unit components. The following

selections appear on the System Unit Test menu:

v Planar Test

v CPU Test

v System Memory Test

v Ethernet Test

v RS232 Port Test

v Parallel Port Test

v VGA Test

v Quit

Options Test

Use this selection to test the configured POS devices. This program does

not change the configuration. The following selections appear on the

Options menu:

v Diskette Drive Test

v Hard Drive Test

v CD ROM Drive Test

v Quit


Chapter 2. Problem determination for the SurePOS 700 Series 25

Utilities

Use this selection to access the VPD utility. The VPD utility provides the

serial number, model, and date of planar board manufacture for the system

unit.

Quit This selection exits the utility.

Using the POS Device Diagnostics

POS Device Diagnostics (POSDD) is a Java™ software-based diagnostic program

available for all SurePOS 700 systems. For information on obtaining and installing

this program, refer to the SurePOS 700 Series: Installation and Operation Guide.

POS Device Diagnostics is used to gather information necessary for problem

resolution and allows you to:

v Graphically view all connected devices

The program’s user interface displays a graphical icon for each attached device.

v Run POS Device Diagnostics

POS Device Diagnostics tests devices and reports the status of the test. If a

failure occurs or you need more information, use the online help for assistance.

You can perform tests on the following devices:

– Keyboard

- Test all keys on keypad

- Read data from MSR card (if installed)

- Test lock positions (if installed)

- Test characters on LCD display (if installed)

– Character/graphics display

- Test characters on display

- Turn on/off indicators

– 40-character VFD display

- Test characters on display

- Turn on/off indicators

– 40-character LCD display

- Test characters on the display

– 4610 Printer

- Print test message

- Print “HIHI” pattern on customer receipt (CR) station

- Print “HIHI” pattern on document insert (DI) station

- Flip a check

– MICR – Read the MICR characters and then display them

– Cash drawer

- Check the cash drawer open/close sensor

- Open the cash drawer by program control

– Hard totals – Display hard totals data in hex format

If POS Device Diagnostics indicates that the NVRAM is bad, replace the logic

board on the SurePOS 700.

v Run the utilities for selected devices

POS Device Diagnostics allows you to view the vital product data (VPD) for the

system unit. For the 4610 SureMark printer, POS Device Diagnostics also allows

you to:



– Download bitmaps, messages, and fonts

– Perform adjustments for character alignment

– Read the microcode control tolerance (MCT)

– Update firmware

Accessing the program

Before accessing the POS Device Diagnostics program, ensure that all other

applications are stopped. To access the POS Device Diagnostics program, click the

POS Device Diagnostics icon from your desktop or locate the POS Device

Diagnostics program from your Start menu.

Notes:

1. IBM recommends that you use a USB mouse with this application.

2. Your screen resolution should be 800 x 600 or greater.

Obtaining instructions and help

POS Device Diagnostics provides extensive help for the diagnostic screens. There

are instructions for running the tests and utilities. Also, any error that is detected by

a device test has a Help button that links to a troubleshooting procedure for that

specific error. You can also obtain help by selecting Help in the top left corner of the

panel.

Indicator states

This section describes the conditions that cause the indicator states and the actions

that you should take when the indicator states occur.

Indicator states for SureBase

Note: The Link, Logic, and Power indicators operate independently.

Table 3. Indicator states for SureBase

Link Logic Power Description Actions

On On On Normal operation. None. The POST completed

successfully.

On On Blinking,

unit is

beeping

Normal operation, but

running on UPS

battery. Hold-up time

will depend on the

connected load.

1. Verify that the ac outlet outputs

the correct voltage.

2. If the voltage is correct, replace

the UPS.

On On Blinking,

unit is not

beeping

Normal operation, but

logic card indicates

unit is running on

UPS battery.


the correct voltage.

2. If the voltage is correct, replace

the planar board.

3. If replacing the logic card does

not resolve the indicator state,

replace the UPS.



Table 3. Indicator states for SureBase (continued)

Link Logic Power Description Actions

Off Off Off No power (the UPS

is off).


the proper voltage.

2. If the voltage of the ac outlet is

correct, verify that both the

control card and the control-card

cable are operational. Measure

the resistance between �A� and

�B� on Figure 15 on page 29.

With the power switch pressed,

the resistance should be less

than 2 ohms.

3. Measure the resistance of the

control card. Place the meter

probes on the control-card

cable-connector that plugs into

the control card and press the

power switch. If the resistance is

greater than approximately two

ohms, replace the control card.

4. If the control card and

control-card cable are working

correctly, verify that the power

supply is operational. Disconnect

the power cable from the UPS

and plug it directly into the

power supply. If the unit works,

replace the UPS.

5. If the problem is still not

resolved, replace the power

supply.

6. If the problem is not resolved,

replace the planar board.

Blinking Off Off No link, no PC

attached, or PC

power is off.

1. Verify that the PC USB port is

operational. Connect a USB

device, such as a USB mouse,

to the PC port. If the USB device

works, replace the PC

communication cable.

2. If the USB device does not work,

replace the logic card

3. If the issue is not resolved, this

may be a software or

configuration issue. Contact

software support for additional

assistance.

On Off On PC is powered and

enumeration is

incomplete, or logic is

bad.

1. Replace the logic card.

2. If replacing the logic card does

not resolve the issue, there may

be a software issue. The .INF

file may be corrupt or missing.

Contact software support for

assistance.



Indicator states for SurePOS 730 and SurePOS 750

Notes:

1. The hard-disk drive, status, and power indicators operate independently.

2. The status (middle) indicator is valid only if the power (right) indicator is blinking

or on.

Table 4. General indicator states for SurePOS 730 and SurePOS 750

LED Hard-disk drive Status Power

Blinking Hard-disk drive is

reading or writing

POST is executing, the

system is in “suspend”

mode, or POST

completed with errors

System is in battery

mode.

On Logic is working correctly Power (ac source) voltage

is present and within

tolerance

Table 5. Indicator states and actions to perform for SurePOS 730 and SurePOS 750

Hard-disk

drive

Status Power Description Actions

On On On Normal operation. None. The POST completed

successfully.

A

B

Figure 15. Control card cable, UPS end



Table 5. Indicator states and actions to perform for SurePOS 730 and SurePOS

750 (continued)

Hard-disk

drive


Off Off Off No power to system

unit.


the proper voltage.

2. If the voltage of the ac outlet is

correct, verify that the ac power

cable is connected correctly to

the system unit.

3. Verify that the power-button

cable is properly connected to

the J17 connector on the planar

board. Measure the resistance

between pins 6 and 12 on the

J17 connector (see Figure 16 on

page 31). With the power switch

depressed, the resistance should

be less than 2 ohms.

4. Verify that the power cables P1,

P2, P3, P9, and P10 are

securely connected to the planar

board.

5. For Models 732 and 733 only:

Verify that the voltage of the

coin-cell battery is approximately

3.0 V.

If the battery voltage is 2.0 V or

less, replace the battery. See

“Removing the planar battery” on

page 139 for Model 732 or

“Removing the planar battery” on

page 98 for Model 733.

6. If the problem is not resolved,

replace the power supply.

7. If the problem is still not

resolved, replace the planar

board.



Table 5. Indicator states and actions to perform for SurePOS 730 and SurePOS

750 (continued)

Hard-disk

drive


N/A Blinking On System in suspend

state or system is

hung in POST.

The status light will

normally blink for

several seconds

during POST. The

light will continue to

blink if the system

hangs during POST

or the POST

completes with errors.

1. Press the power button to take

the system out of suspend state.

2. If POST appears to be hung,

then cycle power with the power

button (press and hold if the

system does not shut off with a

single press). If the condition

persists, try clearing CMOS

memory with jumper J13, and

disconnecting then reconnecting

the ac power cord. Also, verify

that the settings of dip switches

SW1 and SW2 are correct.

Ensure that the processor

heat-sink is properly attached to

the processor.

3. If POST completes and the

system continues to boot but the

light continues to blink, respond

to any messages that were

displayed on the system display

during POST.

POST error messages

When you power on the system, POST will display only progress and error

messages on the diagnostics panel. One POST beep indicates that the unit passed

the self-test. As the default setting, POST hides the diagnostics screen and displays

the quiet-boot IBM SurePOS logo. To see the POST diagnostics screen, press Esc

after you see the Press F2.. message.

POST error codes are displayed on the diagnostic POST panel at the end of the

POST. POST errors are 4-digit numbers divided into two 2-digit fields that define

6

12

Figure 16. Control card (power button) cable plug, J17



each error code. The most-significant two digits specify the error source, such as

PNP, EISA, PCI, USB, MCD, and so on. The least-significant two digits define the

error type.

v Error codes hex XX00-XX7F define standardized error codes and refer to hex

XX80-XXFF platform and OEM-specific extensions.

v Error codes hex 00YY-7FYY define standard error sources.

v Error codes hex 80YY-FFYY refer to platform and OEM error sources.

Notes:

1. Messages are displayed on CRT displays or flat-panel displays. Messages are

not displayed on 40-character displays (VFD or LCD) or the character/graphics

displays. To view POST error messages on units with these displays, attach a

CRT display or a flat-panel display, and run the Setup program.

2. When you are using application software, error messages that pertain to the

application may be displayed. See the appropriate software manual for a

description of those messages.

See Table 6 for a list of possible error codes and the action that should be taken to

recover.

Table 6. POST error messages

Number Error condition Actions

01xx System errors. Replace the planar board.

02xx Extended errors; see the following list:

0200 Hard-disk-drive failure. 1. Reseat the power and data

cables.

2. Replace the hard-disk drive.

3. Replace the planar board.

0210 Key is stuck. 1. Remove any objects laying on

the keyboard.

2. Replace the keyboard.

0211 Keyboard error. 1. Reseat the keyboard cable at

both ends.

2. Replace the keyboard.


0212 Keyboard controller failed. Replace the planar board.

0220 Monitor type does not match CMOS

— Run Setup.

Run Setup.

0230 System RAM failed at offset xxxx. 1. Reseat memory.

2. Remove optional memory.

3. Replace memory.


0231 Shadow RAM failed at offset xxxx. 1. Reseat memory.


3. Replace memory.




Table 6. POST error messages (continued)


0232 Extended RAM failed at address

line: xxxxxxxx.

1. Reseat memory.


3. Replace memory.


0250 System battery is dead. 1. Replace the battery and run

Setup.


0251 System CMOS checksum failed —

Default configuration used.

Run Setup.

0260 System timer error. Replace the planar board.

0270 Real-time clock error. 1. Run Setup.


0271 Check date and time settings. 1. Run Setup.

2. Replace the battery.


0280 Previous boot incomplete. Default

configuration used.

Run Setup.

02A0 Coprocessor error. 1. Replace the processor.


02B0 Diskette-drive- A error. 1. Reseat the power and data

cables.

2. Replace the diskette drive.


02B2 Incorrect drive-A type. Run Setup. Run Setup.

02D0 System cache error; cache disabled. 1. Replace the processor.


02E0 I/O error. Replace the planar board.

02F5 DMA test failed. Replace the planar board.

02F6 Software NMI failed. 1. Power OFF and then ON.


02F7 Fail-safe timer NMI failed. Replace the planar board.

02F8 USB-hub communications error. Replace the planar board.

02F9 Planar thermal-communications

error.

Replace the planar board.

04xx PnP ISA errors. 1. Run Setup.


05xx PCI errors. 1. Run Setup.


06xx MCD errors. 1. Run Setup.


0611 IDE configuration changed. Run Setup.



Table 6. POST error messages (continued)


0612 IDE configuration error. Device

disabled.

1. Run Setup.

2. Replace the hard-disk drive.


0613 Configuration of COMM port A

changed.

Run Setup.

0614 Configuration error on COMM port

A. Device disabled.

1. Run Setup.


0615 Configuration of COMM port B

configuration changed.

Run Setup.

0616 Configuration error on COMM port

B. Device disabled.

1. Run Setup.


0617 Diskette configuration changed. Run Setup.

0618 Diskette configuration error. Device

disabled.

1. Run Setup.


0619 Parallel-port configuration changed. Run Setup.

061A Parallel-port configuration error.

Device disabled.

1. Run Setup.


07xx USB errors. Run Setup.

8100 Memory decreased in size. Run Setup.



POST beep codes

All models of the SurePOS 700 perform a POST. This test is included in the same

flash ROM memory segment that contains the BIOS code.

If the beep code is

... Description Here is what to do ...

1-3-1-1 Test DRAM refresh 1. Remove and reinstall the DIMM.

2. Switch the DIMM to another socket.

3. Replace the DIMM.


1-3-1-3 Test 8742 keyboard controller 1. Try a PS/2 or USB keyboard that is known to be working.


1-3-3-1 Autosize DRAM 1. Remove and reinstall the DIMM.




1-3-4-1 RAM failure on address line

xxxx

1. Remove and reinstall the DIMM.




1-3-4-3 RAM failure on data bits xxxx

of low byte of memory bus

1. Remove and reinstall the DIMM.




2-2-3-1 Test for unexpected interrupts 1. Remove any installed adapters.


1 long

2 short

Adapter ROM failure or BIOS

primary and secondary

checksum failure

1. Remove any installed adapters.


2 short beeps before

boot

POST did not complete

successfully

See “POST error messages” on page 31 for the error that is

displayed and the action that should be taken.

1 long beep, then

1 short beep and

system powers off

System processor over

temperature

1. Verify that the power-supply fan and the processor fan are

operating.

2. Verify that the processor heat-sink is installed correctly

and contains thermal grease or a thermal pad between the

processor and the heat sink.

3. Replace the system unit.

1 short beep before

boot

POST was successful No action is necessary.





Chapter 3. Common FRU removal and replacement

procedures for SurePOS 700 Series

Air dam removal and replacement . . . . . . . . . . . . . . . . . . 39

Bezels and bezel inserts removal and replacement . . . . . . . . . . . 40

Control card removal and replacement . . . . . . . . . . . . . . . . 41

Cable-tie replacement . . . . . . . . . . . . . . . . . . . . . . 43

Cover removal and replacement . . . . . . . . . . . . . . . . . . 45

Cover foam strip or upper-pan foam strip removal and replacement . . . . . 49

Feet removal and replacement . . . . . . . . . . . . . . . . . . . 51

Front door removal and replacement . . . . . . . . . . . . . . . . . 52

Installing memory modules . . . . . . . . . . . . . . . . . . . . 53

Removing memory modules . . . . . . . . . . . . . . . . . . . . 55

Removing and replacing flat or slanted I/O trays . . . . . . . . . . . . 56

Rear door, latch button, and spring removal and replacement . . . . . . . . 58

Removing and replacing the rear door . . . . . . . . . . . . . . . 58

Removing and replacing the spring . . . . . . . . . . . . . . . . 58

Removing and replacing the rear-door latch button and latch spring . . . . 59

Removing and replacing the lock inserts . . . . . . . . . . . . . . . 60

Removing and replacing a lock insert . . . . . . . . . . . . . . . 60

Removing and replacing the blank lock insert . . . . . . . . . . . . . 62

Some removal and replacement procedures are common for many SurePOS 700

models. The common removal and replacement procedures are described in this

chapter (see Table 7). The unique procedures are in:

v Chapter 4, “Removing and replacing Model 001 FRUs,” on page 63


753 (wide footprint),” on page 73


752 (narrow footprint),” on page 119

Table 7. Common FRU removal and replacement procedures

FRU Location of procedure

Air dam “Air dam removal and replacement” on page

39

Bezels and bezel inserts “Bezels and bezel inserts removal and

replacement” on page 40

Cable-tie “Cable-tie replacement” on page 43

Control card “Control card removal and replacement” on

page 41

Cover “Cover removal and replacement” on page

45

Feet “Feet removal and replacement” on page 51

Foam strip for cover or upper-pan “Cover foam strip or upper-pan foam strip

removal and replacement” on page 49

Front door “Front door removal and replacement” on

page 52

I/O trays – flat or slanted “Removing and replacing flat or slanted I/O

trays” on page 56



Table 7. Common FRU removal and replacement procedures (continued)

FRU Location of procedure

Lock insert “Removing and replacing the lock inserts” on

page 60

Memory module “Installing memory modules” on page 53 and

“Removing memory modules” on page 55

Rear door, latch button, and spring “Rear door, latch button, and spring removal

and replacement” on page 58

Common (for all models) Updated September 1, 2004


Air dam removal and replacement

Attention: If a diskette drive is not present, the air dam must be installed. Either a

diskette drive or an air dam must be installed for proper cooling.

1. Switch the power OFF at the system unit and unplug the power cord.

2. Remove the cover. See “Cover removal and replacement” on page 45.

3. Remove the diskette drive closure. See “Removing and replacing the

diskette-drive closure” on page 86.

4. For Models 202, 20E, and 752 only: Remove the upper pan, if installed. See

“Removing and replacing the upper pan assembly” on page 156.

5. For Models 242, 24E, and 753 only: Remove the upper pan, if installed. See


6. Remove the screw �B� from the flange �D�.

7. Slide the air dam �C� toward the front of the unit until the alignment tab �E� is

disengaged from the slot �F�.

8. Ensure that the foam block �A� is installed.

Attention: A foam block must be installed on the power supply behind the

diskette drive to prevent overheating. If the foam block in not installed, or is

damaged, replace it.

9. Reassemble the parts in reverse order.

A

B

C

D

E

F

Figure 17. Remove air dam

Common (for all models)Updated September 1, 2004

Chapter 3. Common FRU removal and replacement procedures for SurePOS 700 Series 39

Bezels and bezel inserts removal and replacement

There are several bezels inserts available:

v Power switch only

v Diskette drive

v Lock only

v CD-ROM (Models 202, 20E, 242, 24E, 752, 753 only)

v Blank CD-ROM bezel (Models 202, 20E, 242, 24E, 752, 753 only)

To remove the bezel or the bezel inserts:



3. Remove the five screws (two per side, one in the top of the bezel) from the

inside of the cover that attach the front bezel �A�.

4. Remove the front bezel from the cover.

5. If you are removing a bezel insert, slide the bezel insert �B� up out of the front

bezel.

6. Complete any other removals and replacements as required, and reassemble.

A

B

Figure 18. Remove screws from bezel



Control card removal and replacement

Attention: Establish personal grounding before touching this unit. For more

information, see “Electronic Emission Notices” on page 182.



3. If required, cut the cable tie that secures the cable �C� to the unit.

4. Disconnect the cable �B� from the card �A�.

5. Remove three hex screws and remove the card.

BCA

Figure 19. Disconnect control card cable



6. Remove the On/Off button from the control card.

7. See “Cable-tie replacement” on page 43 for information on replacing the cable

tie.


Figure 20. Remove the control card



Cable-tie replacement

For Models 102, 202, 20E, 732, and 752:

1. Loop the cable tie and slide it behind the metal tab as shown in �1� on

Figure 21.

2. Reconnect the cable as shown in �2� on Figure 21.

3. Fasten the cable to the metal tab with the cable tie.

4. Trim the excess plastic off of the cable tie.

5. Push the connecting end of the cable tie under the metal tab as shown in �3�

on Figure 21.

1

2

3

Figure 21. Installing the cable tie for Models 102, 202, 20E, 732, and 752



For Models 142, 242, 24E, 733, and 753:

1. Insert cable tie through hole as shown in �1� of Figure 22.

2. Reconnect the cable as shown in �2� of Figure 22.

3. Fasten the cable to the unit with the cable tie as shown in �2� of Figure 22.

4. Trim the excess plastic off of the cable tie.

5. Push the connecting end of the cable tie inside the unit as shown in �3� of

Figure 22.

1

2

3

Figure 22. Installing the cable-tie for Models 142, 242, 24E, 733, and 753



Cover removal and replacement

To remove the cover:


2. Disconnect the power cord from the external power source.

3. If a lock is installed, unlock the cover by turning the key all the way

counterclockwise.

4. If present, open the rear panel cover by pressing the cover latches on the left

rear �A� and right rear �B� side panels and pull the bottom of the cover away

from the unit.

5. If the I/O is integrated on the top cover, disconnect the I/O cables at the rear

panel. Press down on the connector locking tab to remove each powered USB

cable. Disconnect all other cables from the rear panel.

A

B

Figure 23. Rear cover latch



6. Lift up on the locking tab �A� located in the rear, center, top of the cover. Slide

the cover towards the front about 25 mm (1 in.) until it stops.

7. Using both hands, lift the cover straight up to remove it.

A

Figure 24. Cover locking tab



8. Check the condition of the foam strip �A� in the cover or upper pan.

Attention: Ensure that the foam strip is not torn or removed. If the foam strip

is not in good condition, replace it. The installation of a foam strip is essential

for correct cooling of the unit.

A

Figure 25. Foam strip (inside cover)



To replace the cover:

1. Unlock the cover, if a lock is installed, by turning the key all the way

counterclockwise before installing the cover. Otherwise the cover will not slide

into the latched position.

2. Hold the cover in position over the system unit so that the tabs are aligned with

the slots and the arrows on the cover are aligned as shown in Figure 26.

3. Lower the cover into place and slide it toward the rear until the locking tab is

latched.

4. Lock the cover, if a lock is installed.

Figure 26. Replace the cover



Cover foam strip or upper-pan foam strip removal and replacement

The foam strip prevents air heated by the power supply from recirculating through

the unit. The foam strip should be checked each time the cover is removed.

Attention: If the system unit does not contain a diskette drive, an air dam must

be installed.



3. Remove the upper pan, if required. See “Removing and replacing the upper pan

assembly” on page 117 for Models 242, 24E, and 753 or “Removing and

replacing the upper pan assembly” on page 117 for Models 202, 20E, and 752.

4. If the foam strip is damaged, pull or scrape it off the cover or upper pan. See

�A� in Figure 27 for the cover. See �A� in Figure 28 on page 50 for the upper

pan).

A

Figure 27. Foam strip inside cover



5. Apply a new foam strip in the same location. Press firmly to ensure that the

foam adheres to the cover or upper pan.

A

Figure 28. Upper pan foam strip



Feet removal and replacement

1. Grasp the rubber foot and twist it 90° in either direction.

2. Pull the rubber foot straight out.

3. To install a rubber foot, insert the foot into the slot in the base of the unit, then

twist the foot 90°.

Figure 29. Locations for rubber feet



Front door removal and replacement


2. Open the front door �A� until it is at a 90° angle from the cover.

3. Gently bend the front door by pressing downward in the middle of the door near

the bottom. The door will pop off the attaching pins.

4. To install the door, engage the pin in the hole on the door on one side, then

bend it gently in the center while aligning the hole on the door with the pin.

Snap into place.

A

Figure 30. Remove front door



Installing memory modules



1. Shut down the operating system.

2. Switch the power OFF at the system unit, and unplug the power cord.

3. Remove the cover. See “Cover removal and replacement” on page 45 for more

information.

4. Locate the memory slots �A� (see Figure 31 and Figure 32 on page 54).

A

Figure 31. Memory connectors (slanted) in Models 102 and 142



5. Note the alignment notches (see Figure 33) along the bottom of the module

where it plugs into the connector. One notch is located in the center of the gold

connectors, and a second notch is located toward the right side of the module.

6. Touching only the top corners of the memory module, align the connector tabs

and press down firmly. The white tabs on the connector on the planar board will

close as the module is inserted. When inserted correctly, the white tabs are

completely closed. (The procedure is the same for both slanted and vertical

types of connectors.)

7. Install the cover. See “Cover removal and replacement” on page 45.

A

Figure 32. Memory connectors (vertical) in Models 202, 20E, 242, 24E, 732, 733, 752, and

753

Retainer

Figure 33. Memory-module notches and connector



Removing memory modules



1. Shut down the operating system.


3. Remove the cover. See “Cover removal and replacement” on page 45 for more

information.

4. Press downward on the white tabs on both sides of the memory-module

connectors until they are both at a 45-degree angle. The memory module rises

slightly in the connector.

5. Touching only the upper corners of the memory module, lift it gently until the

module is free from the connector.

Retainer

Figure 34. Memory-module notches and connectors



Removing and replacing flat or slanted I/O trays

The slanted or flat I/O tray (use one per machine) sets on the top of the system unit

and is designed to help group the printer and keyboard.

The slanted I/O tray has a raised edge that is low in the front, has sides that slope

up toward the rear, and is higher at the rear than at the front. The slanted I/O tray is

designed to hold IBM devices for which the dimensions are known. The slanted I/O

tray is only available for SurePOS 700 Models 142, 242, 24E, 733, and 753.

The edge of the flat I/O tray is raised slightly to the same height all around the

edge. The flat I/O tray is used mostly in environments that have both IBM and

non-IBM peripheral devices where the dimensions of all the devices might vary.

There is a version of the slanted I/O tray that can be placed on the wide-footprint

SurePOS 700 in an integrated environment, or other versions can be placed directly

on the counter or on the full-size cash drawer. The cash drawers have a built-in flat

I/O tray.

To remove a flat or slanted I/O tray:

1. Open the rear flap by pushing in on the two release buttons �A� and �B�on the

sides at the rear of the system unit, then pulling out on the bottom of the flap.

A

B

Figure 35. Slanted I/O tray and flap release buttons



2. Working from above the system unit �B�, remove the screws from the holes

inside each corner of the I/O tray �A�.

3. Lift off the I/O tray.

4. Transfer the rear door to the new I/O tray.

5. Install in reverse order.

A

B

Figure 36. Sample of a flat I/O tray



Rear door, latch button, and spring removal and replacement

Use these procedures to remove the rear door, rear door spring, or rear door latch

button and latch spring.

Removing and replacing the rear door



3. Remove the springs �A� from the rear door. See Figure 37.

4. Press the release lever inwards toward the center of the unit, and pull door off.

5. Reverse this procedure to replace the rear door.

Removing and replacing the spring



3. Snap the spring �A� off the rear door. See Figure 37 for the locations of the

springs.

4. Twist the spring to release it and remove it.

5. Reverse this procedure to replace the spring.

A

Figure 37. Rear door and springs



Removing and replacing the rear-door latch button and latch spring

1. Open the rear door by pressing on the release buttons �A� and �B� near the

rear of each side of the top cover. See Figure 38.

2. Lift the flat metal latch spring and slide it inwards (into the unit).

3. Remove the latch button.

4. Reverse this procedure to replace the latch spring and latch button.

A

B

Figure 38. Latch button and springs



Removing and replacing the lock inserts

Use the following procedures to remove and replace a lock insert and a blank lock

insert.

Removing and replacing a lock insert

Figure 39 shows the blank lock and accessories:

To install a lock insert, you need the following items:

v Lock insert and keys �A�

v Aligner �B� (The aligner is a tool used to ensure that the slot at the bottom of the

lock cylinder aligns with the lock insert being installed.)

v Brass installation-removal key �C�

To install a blank lock insert, you need the following items:

v Blank lock installation handle �D�

v Blank lock insert �E�

Figure 40 shows positions:

v �A� – The aligner in place in the lock cylinder of the keyboard

v �B� – Cash drawer

v �C� – Service for system units

Note: When the aligner is in place, the arrow points in different directions,

depending on the kind of device. Refer to Figure 40 when you install a

lock in the different devices.

To remove a lock insert:

1. The lock must be in the service position �C� in Figure 40.

2. To remove the lock insert, place the brass installation-removal key (see

Figure 39) fully into the lock until you hear it click into place.

Note: There are two installation-removal keys. Use the one that you can insert

into the lock insert.

A B C D E

Figure 39. Lock inserts and accessories

A B

Figure 40. Aligner positions



3. Pivot the brass key slightly downward while pulling the lock insert out of the

cylinder until the insert is disengaged from the cylinder.

Note: The brass key and the lock insert come out of the lock cylinder together.

Pressing downward or sideways on the brass key as you pull makes it

easier for the lock insert to come out along with the brass key.

4. Remove the brass key.

To install a lock insert:

1. Place the aligner into the empty cylinder and gently turn the aligner until you

feel it go into the slot at the bottom of the lock cylinder. Turn it to the position

specified above.

2. Push the lock insert into the empty lock cylinder until it is flush with the top of

the cylinder.

3. Hold the lock insert in place with your finger and remove the brass key.

4. Test the lock to be sure it operates correctly with the keys.



Removing and replacing the blank lock insert

To remove the blank lock insert:

1. Insert the blank lock insert handle into the blank lock insert.

2. Using the blank insert handle, turn the locking screw counterclockwise until the

insert can be removed from the cylinder.

3. When replacing the blank lock insert, switch the lock to the service position (see

�C� in Figure 40 on page 60).

4. Hold the blank lock insert so that the lug is aligned with the slot.

5. Push the blank lock insert into the empty lock cylinder until it is flush with the

top of the lock cylinder.

6. Use the blank lock insert handle to turn the locking screw clockwise until it

reaches the bottom of the hole. Do not overtighten.

To replace the blank lock insert, reverse this procedure.



Chapter 4. Removing and replacing Model 001 FRUs

Removing and replacing the batteries . . . . . . . . . . . . . . . . 64

Removing and replacing the planar board . . . . . . . . . . . . . . . 67

Removing and replacing the power supply . . . . . . . . . . . . . . . 69

Removing and replacing the uninterruptible power supply . . . . . . . . . 71

This chapter describes how to remove and replace SureBase FRUs. See Table 8

for the list of the types of FRUs and the location of the procedure for removing and

replacing each FRU.

Table 8. SureBase FRUs that can be removed and replaced

To remove or replace this FRU: Use this procedure:

Air dam See “Air dam removal and replacement” on page

39.

Battery See “Removing and replacing the batteries” on

page 64.

Control card See “Control card removal and replacement” on

page 41.

Cover See “Cover removal and replacement” on page

45.

Diskette drive closure See “Removing and replacing the diskette-drive

closure” on page 86.

Feet See “Feet removal and replacement” on page

51.

Fence See “Removing and replacing flat or slanted I/O

trays” on page 56.

Foam strip for upper pan or cover See “Cover foam strip or upper-pan foam strip

removal and replacement” on page 49.

Front bezel See “Bezels and bezel inserts removal and

replacement” on page 40.

Front door See “Front door removal and replacement” on

page 52.

I/O tray See “Removing and replacing flat or slanted I/O

trays” on page 56.

Planar board See “Removing and replacing the planar board”

on page 67.

Power supply See “Removing and replacing the power supply”

on page 69.

Rear door See “Rear door, latch button, and spring removal

and replacement” on page 58.

Rear door latches and buttons See “Removing and replacing the rear-door latch

button and latch spring” on page 59.

Rear door springs See “Removing and replacing the spring” on

page 58.

Uninterruptible power supply See “Removing and replacing the uninterruptible

power supply” on page 71.



Removing and replacing the batteries

Note: The SureBase contain a lead-acid battery with a charge capacity that

decreases over time; this decrease is accelerated by heavy usage. Regular

deep discharges of the battery will dramatically reduce its useful service life.

Battery 1 and battery 2 are connected to each other and must be removed as a

single unit. The battery 2 cover must be removed before removing the battery 1

cover.



3. Remove the two hex screws �A� from the support rail. Remove the support

rail.

A

Figure 41. Remove support rail

SureBase (Model 001) Updated September 1, 2004


|||

4. Remove from the two hex screws �A� that secure the battery-2 cover �C� to

the hub base plate. See Figure 42.

5. Remove the cover �C� from battery 2.

6. Remove the two hex screws �B� for the battery-1 cover that are located on the

front panel. See Figure 42.

7. Remove the cover �D� from battery 1.

A

C

D

B

Figure 42. Remove battery covers

SureBase (Model 001)Updated September 1, 2004

Chapter 4. Removing and replacing Model 001 FRUs 65

8. Disconnect the battery connector �A�. See Figure 43.

9. Remove battery 1 �B� and battery 2 �C�.

10. If the rectangular rubber pads inside the battery brackets are damaged,

replace them.

Complete any other removals and replacements as required, and reassemble.

Note: Ensure that battery 1 and battery 2 are installed in the correct locations.

(The batteries and cases for them are labeled 1 and 2.)

A

B

C

Figure 43. Remove the batteries



Removing and replacing the planar board



3. Remove two hex screws �A� from the support rail. Remove the rail for easier

access to power supply plugs.

4. Remove the uninterruptible power supply. See “Removing and replacing the

uninterruptible power supply” on page 71.

5. Disconnect all cables from the planar board.

6. Remove the two hex screws.

7. Use needle nose pliers to squeeze the ears of the nylon standoff and remove

the planar board from the bottom of the SureBase.


Attention: While installing the planar board into the bottom of the SureBase,

ensure that the EMC gasket does not catch on the connector openings in the

rear of the SureBase.

Connector and jumper locations

A

Figure 44. Remove screws from support rail

Figure 45. Remove nylon standoffs from planar board



Figure 46 and Table 9 describe the SureBase jumper locations and their

connections.

Table 9. SureBase USB logic card connector locations

Connector Location Connection

P1 Power supply, +12 V and +5 V

P2 Power supply, +12 V and +5 V

P3A Cash drawer 1

P3B Cash drawer 2

P4 Power supply, +24 V

P5 UPS

P6 Control panel card

P9 Power supply, +5 V auxiliary

P10A USB port to upstream system unit

P11 Powered USB I/O port






P3B P3A P16 P15 P14 P13 P12 P11

P9P4

P1

P2

Pin 1

Pin 1

P5 P6

P10A

Figure 46. Connector and jumper locations for the SureBase USB logic card



Removing and replacing the power supply



3. Remove the air dam. See “Air dam removal and replacement” on page 39.

4. Remove two hex screws �A� from the support rail. Remove the rail for easier

access to power supply plugs P1, P2, P4 and P5.

5. Remove the plugs P1, P2, P4, P5 and P9.

Important: Note the orientation of the plugs as you remove them.

A

Figure 47. Remove screws from support rail



6. Remove one hex screw �C� from the front of the hub.

7. Remove the hex screw �B� from the rear panel.

8. Lift the power supply �A� up to remove it.


A

B

C

Figure 48. Lift power supply out of unit



Removing and replacing the uninterruptible power supply



3. Disconnect the power jumper �E�.

4. Remove the two screws from the ends of the support rail. Remove the support

rail from the unit.

5. Disconnect the battery cable connector �F� from the uninterruptible power

supply.

6. Remove the two signal cables �D� from the uninterruptible power supply.

7. Remove the two screws �A� located near the battery on the uninterruptible

power supply.

8. Remove the hex screw �B� located between the ac convenience outlets at the

rear of the system unit.

9. Move the power supply �C� forward and up to remove it.


C

DFB

E

A

Figure 49. Lift power supply to remove it





Chapter 5. Removing and replacing FRUs for Models 142, 242,

24E, 733, and 753 (wide footprint)

Removing and replacing the battery pack – Models 142 and 733 only . . . . . 76

Removing and replacing the battery pack – Models 242, 24E, and 753 only 78


Removing and replacing the CPU and heat sink . . . . . . . . . . . . . 81

Removing the diskette drive . . . . . . . . . . . . . . . . . . . . 83

Installing the diskette drive . . . . . . . . . . . . . . . . . . . . 85

Removing and replacing the diskette-drive closure . . . . . . . . . . . . 86

Removing and replacing a feature card . . . . . . . . . . . . . . . . 87

Removing and replacing the feature-card bracket assembly . . . . . . . . 88


Removing and replacing a parallel port – Models 242, 24E, and 753 only . . . 90

Removing and replacing the hard-disk drive . . . . . . . . . . . . . . 91

Removing and replacing a lock assembly . . . . . . . . . . . . . . . 94

Removing the planar board . . . . . . . . . . . . . . . . . . . . 95

Removing the planar battery . . . . . . . . . . . . . . . . . . . 98

Connector, jumper and switch locations – Model 142 . . . . . . . . . . 99

Connector, jumper and switch locations – Model 733 . . . . . . . . . 101

Connector, jumper and switch locations – Models 242, 24E, and 753 . . . 103



Removing and replacing the fan – Model 142 only . . . . . . . . . . . 108

Removals and replacements for Models 242, 24E, and 753 only . . . . . . 109


Removing and replacing the CD-ROM EMC Filler . . . . . . . . . . . 111


Removing and replacing the lock wire, lock bracket, and spring . . . . . 114



This section describes how to remove and replace FRUs for Models 142, 242, 24E,

733, and 753. See Table 10 and the tables that follow it for lists of the types of

FRUs and the location of the procedure for removing and replacing each FRU.

Table 10. Models 142, 242, 24E, 733, and 753 FRUs that can be removed and replaced


Air dam See “Air dam removal and replacement” on

page 39.

Battery pack See “Removing and replacing the battery

pack – Models 142 and 733 only” on page

76 or “Removing and replacing the battery

pack – Models 242, 24E, and 753 only” on

page 78.

Bezels See “Bezels and bezel inserts removal and


Connector card See “Removing and replacing the connector

card” on page 80.

Control card See “Control card removal and replacement”

on page 41.



Table 10. Models 142, 242, 24E, 733, and 753 FRUs that can be removed and

replaced (continued)


Cover See “Cover removal and replacement” on

page 45.

CPU and heat sink See “Removing and replacing the CPU and

heat sink” on page 81.

Diskette drive See “Removing the diskette drive” on page

83.

Diskette-drive closure See “Removing and replacing the


Fan See “Removing and replacing the fan –

Model 142 only” on page 108 or “Removing

and replacing the fan – Models 242, 24E,

and 753” on page 112.

Feature card See “Removing and replacing a feature card”

on page 87.

Feature-card bracket assembly See “Removing and replacing the

feature-card bracket assembly” on page 88.

Feet See “Feet removal and replacement” on

page 51.

Foam strip for cover or upper-pan See “Cover foam strip or upper-pan foam

strip removal and replacement” on page 49.

Front door See “Front door removal and replacement”

on page 52.

Hard-disk drive See “Removing and replacing the hard-disk

drive” on page 91.

I/O tray See “Removing and replacing flat or slanted

I/O trays” on page 56.

Lock assembly (including lock rocker arm,

cam, spring, cylinder, and blank lock insert)

See “Removing and replacing a lock

assembly” on page 94.

Memory module See “Installing memory modules” on page

53.

Planar battery See “Removing the planar battery” on page

98.

Planar board See “Removing the planar board” on page

95.

Power supply See “Removing and replacing the power

supply” on page 105.

Rear door, latch button, and springs See “Rear door, latch button, and spring


Riser card See “Removing and replacing the riser card”

on page 107.

Models 142, 242, 24E, 733, and 753 Updated September 1, 2004


For Models 242, 24E, and 753 only: These additional FRUs can be replaced:


CD-ROM See “Removing and replacing the

CD-ROM/DVD-ROM drive” on page 109.

CD-ROM EMC filler See “Removing and replacing the CD-ROM

EMC Filler” on page 111.

Lock wire, lock bracket, and spring See “Removing and replacing the lock wire,

lock bracket, and spring” on page 114.

Upper hard-disk drive See “Removing and replacing the upper

hard-disk drive” on page 116.

Upper pan See “Removing and replacing the upper pan


For Models 242, 24E, 733, and 753 only: This additional FRU can be replaced:


Parallel port See “Removing and replacing a parallel port

– Model 733 only” on page 89 or “Removing

and replacing a parallel port – Models 242,

24E, and 753 only” on page 90.

Note: The illustrations show wide footprint units. Differences between models might

require a removal or replacement to be done in a specific way; these

differences are noted in the text.

Models 142, 242, 24E, 733, and 753Updated September 1, 2004

Chapter 5. Removing and replacing Model 142/242/24E/733/753 FRUs 75

Removing and replacing the battery pack – Models 142 and 733 only

Note: The Models 142 and 733 contain a lead-acid battery with a charge capacity

that decreases over time; this decrease is accelerated by heavy usage.

Regular deep discharges of the battery will dramatically reduce its useful

service life.

Use this procedure to remove and replace the battery in Models 142 and 733.



3. Remove the two hex screws from the front of the unit (one is on each side of

the battery bracket).

Figure 50. Remove screws from battery bracket



||||

4. Disconnect the battery connector from the supply connector �A�.

5. Tilt the battery and bracket towards the back of the unit and lift it.

6. Remove the battery from the bracket by freeing the cable loop in the center of

the battery from the bracket.

7. If the rectangular rubber pad inside the battery bracket is damaged, replace it.


A

Figure 51. Remove the battery



Removing and replacing the battery pack – Models 242, 24E, and 753

only

Note: The Models 242, 24E, and 753 contain a lead-acid battery with a charge

capacity that decreases over time; this decrease is accelerated by heavy

usage. Regular deep discharges of the battery will dramatically reduce its

useful service life.

Use this procedure to remove and replace the battery in Models 242, 24E, and 753.



3. Remove the hex screw �A� from the top of the battery cover.

A

Figure 52. Remove screw from battery bracket



||||

4. Disconnect the battery connector �B�.

5. Remove the battery by lifting up on the tape tabs �A� on the ends of the battery.


A

B

Figure 53. Disconnect the battery



Removing and replacing the connector card





3. For Models 242, 24E, and 753 only: Remove the upper pan. See “Removing

and replacing the upper pan assembly” on page 117 for more information.

4. Disconnect the ribbon cable from the card.

5. Remove the four Phillips screws �A� and the four standoff screws �B� from the

connectors.

6. Remove the connector card from the unit.


A

B

Figure 54. Remove Phillips screws and standoff screws from connectors



Removing and replacing the CPU and heat sink




2. For Model 733 only: Unplug the fan.

3. Disconnect the retainer clip on the processor heat sink by putting the tip of a

flat-blade screwdriver in the slot, and pressing down and out. Push down slightly

on the retainer clip on the other side of the heat sink to free it.

4. Remove the heat sink.

5. Unlatch the handle on the CPU by pulling it slightly outward and lifting up as far

as possible.

6. Carefully remove the CPU and place it in an antistatic bag. Do not touch the

pins.

Figure 55. Disconnect retainer clip from heat sink




Notes:

1. When reassembling, be sure the heat sink is completely seated on the

processor. Note the position of the alignment rail on the bottom of the heat sink.

2. For Model 733 and 753 only: Because of the thermal coating on the bottom of

the heat sink, if the processor is replaced, you must also replace the heat sink.

The heat sink may be removed from and reinstalled on the same processor.

Figure 56. Remove the CPU



Removing the diskette drive


2. Unlock the cover. Remove the cover and fence. See “Cover removal and

replacement” on page 45 for more information.

3. Models 242, 24E, and 753 only: Remove the upper pan. See “Removing and

replacing the upper pan assembly” on page 117 for more information.

4. Turn the lock clockwise to the locked position. Remove the lock flag by twisting

the flag clockwise a quarter turn until it lifts out of the lock assembly.

5. Remove the screw from the flange �A� on the right side of the diskette drive.

6. Pull the drive forward slightly until it is free of the alignment tabs �B�.

7. Remove the power cable by pulling gently on the connector.

A

B

Figure 57. Flange on diskette drive



8. Remove the ribbon cable by pulling gently on the connector to loosen it. Do not

pull on the cable.

9. Remove the diskette drive from the mounting bracket by removing the three

screws on the bracket.

Figure 58. Remove screws from diskette drive bracket



Installing the diskette drive

1. Install the new diskette drive on the mounting bracket.

2. Connect the cables.

3. Install assembly on power supply.

4. Turn lock to locked position.

5. Install the diskette-drive lock flag:

a. Connect the notch in the lock flag with the pin in the lockout cam.

b. Rotate the lock flag counterclockwise 90 degrees, until it snaps into the

alignment groove.

Lockout Flag

Figure 59. Install the diskette-drive locking flag



Removing and replacing the diskette-drive closure



and replacing the upper pan assembly” on page 117.


4. The closure �A� is held in place by tabs that fit into the chassis �B�. Gently pry

the closure out of the unit.


B

A

Figure 60. Remove screws from closure



Removing and replacing a feature card





3. Remove the screw from the bracket.

4. Grasp the feature card �A� by its outer corners and carefully pull the card out of

the connector. Pull only on one corner to dislodge the card if it does not come

out easily.

5. If the feature card will not be replaced, insert the slot cover and fasten the

screw.


Figure 61. Remove screw from bracket

A

Figure 62. Remove the feature card



Removing and replacing the feature-card bracket assembly



3. For Models 142 and 733 only: Remove the 2 screws (1 on each side) of the

bracket assembly.

For Models 242, 24E, and 753 only: Remove the three screws (one on the

right side, two on the left side) of the bracket assembly.

4. Lift the feature-card bracket assembly �A� to remove it from the unit.

5. Reverse this procedure to replace a feature-card bracket assembly.

Figure 63. Screws for feature-card bracket assembly – Models 142 and 733

12v A

321

B C D E F 24v G

3A MAX. LOAD

Figure 64. Screws for feature-card bracket assembly – Models 242, 24E, and 753

A

Figure 65. Feature-card bracket assembly



Removing and replacing a parallel port – Model 733 only





3. Remove the cover support.

4. Remove the power supply.

5. Pull the cable from the header on the planar..

6. Remove the two standoffs, then remove the cable.

7. Reverse this procedure to install the parallel port.



Removing and replacing a parallel port – Models 242, 24E, and 753

only





3. Remove the riser card.

4. Unplug the cable from the header on the planar.

5. Remove the two standoffs, then remove the cable.



Removing and replacing the hard-disk drive

Note: For Models 142 and 733 only, use this procedure to remove and replace

the hard-disk drive.

For Models 242, 24E, and 753 only, use this procedure to remove and

replace the lower hard-disk drive. To replace the upper hard-disk drive, see

“Removing and replacing the upper hard-disk drive” on page 116.


2. Remove the cover and fence. See “Cover removal and replacement” on page

45 for more information.



4. Remove the screw that attaches the hard-disk drive flange to the front section

of the power supply.

5. Tilt the hard-disk drive to free it from the slots in the support bar.

6. Remove the power connector from the rear of the hard-disk drive by pulling

gently on the connector.

Mounting bracket

Attaching screwfor flange

Mounting tab

Figure 66. Flange on hard-disk drive



7. Remove the ribbon cable from the rear of the hard-disk drive by pulling gently

on the connector until it separates from the hard-disk drive. Do not pull on the

ribbon cable.

8. Lift the hard-disk drive to remove it from the system unit.

Front

SupportBar

HardDisk

SignalCable

Connectoron SystemBoard

Figure 67. Hard-disk drive and cable locations



9. Remove the hard-disk drive �A� from the hard-disk-drive support assembly �B�

by removing the four screws on the bottom of the assembly.


Note: When installing a hard-disk drive, ensure that the drive jumper is designated

as Master.

A

B

Figure 68. Remove hard-disk drive from bracket

Not used

Slave

Computer select

Master

Figure 69. Jumper settings for hard-disk drive



Removing and replacing a lock assembly

Table 11 shows the components of a lock assembly:

Table 11. Components of a lock assembly for Models 142, 242, 24E, 733, and 753

E

D

C

A

B

A Lock cam

B Lock rocker arm

C Clip

D Lock barrel

E Lock spring



3. For Models 242, 24E, and 753 only: Remove the upper pan and lock wire.

See “Removing and replacing the upper pan assembly” on page 117 and

“Removing and replacing the lock wire, lock bracket, and spring” on page 114

for more information.

4. If a diskette drive is installed, turn the lock to the fully locked position and

rotate the diskette drive flag clockwise. Remove the flag by lifting upward.

If a diskette drive is not installed, remove the diskette drive closure.

5. Turn the lock to the service position.

6. Disengage the spring �E� from the lock bracket.

7. Remove the rocker arm �B� and spring �E�.

8. Remove the clip �C� by pulling it straight out with a pair of pliers. Do not rock

the clip.

9. Turn the lock to the fully locked position so the release tab on the cam �A� is

on the top.

10. Carefully insert a flat screwdriver under the release tab on the cam �A� and

remove the lock barrel �D� by pulling outward.

11. Remove the insert from the lock barrel.

12. Reassemble in the reverse order.



Removing the planar board



Note: For information about jumper locations, see:

v “Connector, jumper and switch locations – Model 142” on page 99

v “Connector, jumper and switch locations – Model 733” on page 101

v “Connector, jumper and switch locations – Models 242, 24E, and 753” on

page 103





4. Remove the lower hard-disk drive (if installed). See “Removing and replacing

the hard-disk drive” on page 91.

5. For Models 142 and 733 only: Remove the riser card �A�. See “Removing

and replacing the riser card” on page 107.

6. Remove the two hex screws �C� and �D� from the support rail�B�. Remove the

rail for easier access to the power supply plugs.


C

A

B

D

Figure 70. Remove screws from support rail (Models 142 and 733 only)



8. Transfer the ribbon cables to the new board.

9. Remove the memory modules. See “Installing memory modules” on page 53.

10. For Model 142 only: Remove the fan. See “Removing and replacing the fan –

Model 142 only” on page 108.

11. Remove the CPU and heat sink. See “Removing and replacing the CPU and


12. Remove the three hex screws from the planar board.

13. Use needle-nose pliers to squeeze the ears of the two nylon standoffs and lift

the planar board slightly to disengage it from the standoffs. Remove the planar

board from the base of the unit.


Attention: When installing the planar board in the base of the unit, ensure

that the EMC gasket (�A� in Figure 73 on page 97) does not catch on the

connector openings in the rear of the unit.

Figure 71. Disconnect the cables from the planar board

Figure 72. Nylon standoffs



Attention: Two different planars are used in Model 733 units. If you remove the

planar, you must replace it with the same FRU number that you removed. Use

Figure 74, which shows the major physical differences between the two FRUs, to

determine which FRU number you removed.

�A� FRU 20P3887 – used in early production units

�B� FRU 43P8622 – used in later production units

A

Figure 73. EMC gasket on planar board

A B

Figure 74. Distinctive features of planar FRUs for Model 733



Removing the planar battery

After performing steps 1 on page 95 through 5 on page 95:

1. See the planar battery locations in Figure 75 on page 99 and Figure 77 on page

103.

2. Pull the label off of the planar battery and discard the label.

3. Remove the planar battery.

4. Insert the new battery with the positive side up.

5. Install the new label on top of the battery.

6. Reinstall any parts that you removed while accessing the battery.



Connector, jumper and switch locations – Model 142

The following figure shows the connector, jumper and switch locations for Model

142. See Table 12 on page 100 for a description of the connector locations and

their connections.

J3

P4

J6

J24

J7

J8

J14

SW1

J11

J10

Bh1P10

P3

P1

P2

P9

J17

J16

J13

S1

SW2

P17 P16 P15 P14 P13 P12 J1 J4 J2

Figure 75. Connector, jumper and switch locations for Model 142



Table 12. Planar board connections for Model 142


BH1 Planar battery

J1 Ethernet port

J2 PS/2 keyboard

J3 DVI video

J4 Parallel port

J6 Riser card

J7 Memory (outside)

J8 Memory (inside)

J10 Connector card with 9-pin D-shell

J11 Diskette drive

J13 CMOS reset jumper

J14 Hard-disk drive, IDE0 (primary)

J16 Processor fan

J17 Control panel card

J24 Wake on LAN

P1 Power supply P1

P2 Power supply P2

P3 Power supply P3

P4 Power supply P4

P9 Power supply P9

P10 Power supply P10








S01 Processor socket



Connector, jumper and switch locations – Model 733

The following figure shows the connector, jumper and switch locations for Model

733. See Table 13 on page 102 for a description of the connector locations and

their connections.

J3

P4

J10

J9

J7

J8

J14

J6

J11

P10

BH1

P3

P1

P2

P9

J17

J16

J13

U39

P18 P17 P16 P15 P14 P13 J1 J2

Figure 76. Connector, jumper and switch locations for Model 733





BH1 Planar battery

J1 Ethernet port

J2 PS/2 keyboard

J3 DVI video

J4 Parallel port

J6 Riser card

J7 Memory (outside)

J8 Memory (inside)

J9 Parallel port


J11 Diskette drive


J14 Hard-disk drive, IDE0

J16 Processor fan


J24 Wake on LAN

P1 Power supply P1

P2 Power supply P2

P3 Power supply P3

P4 Power supply P4

P9 Power supply P9








U39 Processor socket



Connector, jumper and switch locations – Models 242, 24E, and 753

The following figures show the connector, jumper and switch locations for the wide

footprint units. See Table 14 on page 104 for a description of the connector

locations and their connections.

J3

P4

J10

J9

J7

J8

J14

J6

J11

J15

P10

BH1

P3

P1

P2

P9

J17

J16

J13

U39

P18 P17 P16 P15 P14 P13 P12 P11 J1 J2

Figure 77. Connector, jumper and switch locations for Models 242, 24E, and 753



Table 14. Planar board connections for Models 242, 24E, and 753


BH1 Planar battery

J1 Ethernet port

J2 PS/2 keyboard

J3 DVI video

J4 Parallel port

J6 Riser card

J7 Memory (outside)

J8 Memory (inside)

J9 Parallel port


J11 Diskette drive



J15 Hard-disk drive, IDE1 (secondary)

J16 Processor fan


J24 Wake on LAN

P1 Power supply P1

P2 Power supply P2

P3 Power supply P3

P4 Power supply P4

P9 Power supply P9
















3. Models 242, 24E, and 753 only: Remove the upper pan. See “Removing and

replacing the upper pan assembly” on page 117 for more information.

4. Models 142 and 733 only: Remove the two hex screws from the top corners

of the riser card.

5. Remove the diskette drive (if installed). See “Removing the diskette drive” on

page 83. If not installed, remove the diskette drive closure. The closure is held

in place by tabs that fit into the frame. See “Removing and replacing the


6. Remove the lower hard-disk drive (if installed). See “Removing and replacing

the hard-disk drive” on page 91.

7. Remove the two hex screws �A� from the support rail. Remove the rail for

easier access to power supply plugs P1, P2, P3, and P4.

8. Remove the power connector plugs from the planar.

Important: Note the orientation of the plugs as they are being removed.

9. Remove the air dam, if installed. See “Air dam removal and replacement” on

page 39.

A

Figure 78. Remove screws on support rail and power supply.. Model 242 shown with upper

pan removed.



10. Remove the hex screws �B� and �C� from the front and rear of the unit.

11. Lift the power supply �A� up to remove it.


A

B

C

Figure 79. Remove screws from front and rear of power supply



Removing and replacing the riser card





3. Remove any feature cards attached to the riser card, if installed.

4. Remove the two hex screws from the top corners of the riser card.

5. Grasp the corners of the riser card and gently pull upwards until the riser card is

free of the connector.


A

Figure 80. Remove screws from riser card



Removing and replacing the fan – Model 142 only




2. Unplug the fan connector located on the planar board in front of the riser card.

3. Remove the two screws �A� attaching the fan bracket to the system unit.

4. Remove the fan and bracket assembly.


A

Figure 81. Fan assembly for Model 142



Removals and replacements for Models 242, 24E, and 753 only

The following FRU removal and replacement procedures apply only to Models 242,

24E, and 753.

Removing and replacing the CD-ROM/DVD-ROM drive

Note: When installing a CD-ROM/DVD-ROM drive, ensure that the jumper settings

on the drive are correct. If a hard-disk drive is installed, set the jumpers for a

slave device (see Figure 82). If no hard-disk drive is installed, set the

jumpers for a master device (see Figure 83).


2. Remove the screws �C� from the flange �B� at the rear of the

CD-ROM/DVD-ROM drive �A�.

Master

Computer select

Slave

Figure 82. Jumper locations (slave) for CD-ROM or DVD-ROM drives

Master

Computer select

Slave

Figure 83. Jumper locations (master) for CD-ROM or DVD-ROM drives

Models 242, 24E, and 753Updated September 1, 2004


3. Remove the ribbon cable from the rear of the drive by pulling gently on the

connector until it separates from the drive. Do not pull on the ribbon cable.

4. Unplug the power connector.

5. Lift the CD-ROM/DVD-ROM drive and remove it from the unit.

6. To remove the CD-ROM/DVD-ROM drive from its mounting bracket, remove the

screws �D� from the sides of the bracket.

Notes:

a. If a new CD-ROM or DVD-ROM drive will not be installed, reinstall the

CD-ROM EMC filler and replace the CD-ROM bezel insert with the blank

CD-ROM insert. See “Removing and replacing the CD-ROM EMC Filler” on

page 111.

b. If EMC clips were installed when a Model 242 or Model 24E unit was

manufactured, you may remove and discard the clips.


A

D

C

B

Figure 84. Remove screw from CD-ROM/DVD-ROM drive flange

Models 242, 24E, and 753 Updated September 1, 2004


Removing and replacing the CD-ROM EMC Filler



3. Remove the two screws from the CD-ROM EMC filler.


Figure 85. Remove the two screws from CD-ROM filler for Models 242, 24E, and 753



Removing and replacing the fan – Models 242, 24E, and 753




2. The power cables from the batteries may need to be moved out of the way to

complete the procedure.

3. Unclip the heat sink from the CPU by pressing the tip of a screwdriver

downwards into the front edge of the clip. Remove the heat sink.

4. Unplug the fan connector located on the planar board in front of the riser card.

5. If necessary, remove the memory modules to prevent damaging them before

removing the bottom left screw from the fan.

6. Use a Phillips screwdriver or a 7-mm or 1/4-in. hex nut driver to remove the

screws �C� from the fan �A� (see Figure 86 for the number of screws on Models

242 and 24E; see Figure 87 on page 113 for the number of screws on Model

753). Ensure that the fan grille �B� does not fall onto the planar board during

this procedure.

A

B

C

Figure 86. Fan assembly for Models 242 and 24E



7. Remove the fan from the unit.


Note: When reassembling the heat sink and clip, first attach the rear of the clip

to the rear of the CPU socket. Then press downward on the front of the

clip with the tip of a screwdriver until it clicks into place.

A

B

C




Removing and replacing the lock wire, lock bracket, and spring



3. Remove the lock wire spring �A�.

4. Remove the two screws �F� holding the upper lock bracket �E� in place.

5. Loosen the screw holding the upper pan to the support bar behind the lock

bracket �D�.

6. Pull the upper lock bracket forward to free it from the machine, then lift it to

disengage the lock wire.


8. Carefully twist the lock wire �C� counterclockwise (looking down on the lock

wire) and push down until it disengages.

Lock wire installation

1. Turn the lock to the fully locked position.

2. Hold the lock wire �C� over the lock in its normal position. Turn the lock wire 90°

counterclockwise and then insert the hook between the end of the cam and the

front of the chassis. Insert the hook between the loop of the rocker arm �B� and

the front panel of the chassis. See Figure 88. The top of the wire will lean inside

the upper pan.

3. Carefully pull the top of the wire outward just enough to clear the vertical arm at

the front of the upper pan and slide the wire across the front of the machine and

the CD-ROM bay. As the hook slips into place rotate it 90° clockwise.

4. Reinstall the upper bracket �E� by slipping it down over the lock wire, then

twisting and pressing it into place.

5. Reinstall two screws �F�.

6. Tighten screw �D�

C

A

DE

F

F

B

Figure 88. Lock wire and spring



7. Install the lock wire spring �A�.

8. Test the lock by moving it through the various positions.

9. Reinstall the cover and verify that the CD-ROM lock (if installed) functions

correctly.



Removing and replacing the upper hard-disk drive




2. Remove the two screws �A� from the flanges �B� on each side of the hard-disk

drive.



ribbon cable.


5. Lift up and slide the drive out of the unit.

6. Remove the hard-disk drive from the hard-disk drive support assembly by

removing the three screws on the bottom of the assembly.


Note: When replacing the drive, tighten the screw closest to the rear of the

system unit first.

A

B

Figure 89. Remove screws from hard-disk-drive flanges



Removing and replacing the upper pan assembly





Note: Make a note of the routing of the cables so that they can be reinstalled

during reassembly.

3. Remove the two screws �A� from the top of the riser card. Remove the riser

card.

4. Remove the screw �B�at the bottom of the front area of the pan.

5. Remove the screw �C� on the inside of the pan, located above the lock

assembly.

Note: Do not remove the lock bracket �F�.

6. Remove the screw �D� on the outside rear panel.

7. Remove the large screw �E� from the flange that extends from the rear panel.

Note: When replacing the pan assembly, it is easiest to start the screw by

hand and tighten it with the screwdriver.

8. Disconnect the fan connector.

A D

E

C

B

F

Figure 90. Upper pan assembly



9. Unplug the parallel port connector from the system board.

10. Gently slide the upper pan slightly toward the rear of the unit to disengage the

mounting slots. When it is free from the unit, lift the pan upwards and carefully

pull the ribbon and power cables through the routing slot until they are free.

Note: Check to make sure the upper pan foam strip is not damaged. See

“Cover foam strip or upper-pan foam strip removal and replacement” on

page 49.

11. Reassemble by following these steps in reverse order.

Note: When reassembling, be sure to route the cables correctly.



Chapter 6. Removing and replacing FRUs for Models 102, 202,

20E, 732, and 752 (narrow footprint)

Removing and replacing the battery – Models 102 and 732 . . . . . . . . 122

Removing and replacing the battery – Models 202, 20E, and 752 . . . . . . 123


Removing and replacing the CPU and heat sink . . . . . . . . . . . . 125

Removing and replacing the diskette drive . . . . . . . . . . . . . . 127

Removing and replacing the diskette-drive closure . . . . . . . . . . . 128

Removing and replacing a feature card . . . . . . . . . . . . . . . 129

Removing and replacing a feature-card bracket assembly . . . . . . . . . 130


Removing and replacing a parallel port – Models 202, 20E, and 752 only 132

Removing and replacing the fan – Model 102 . . . . . . . . . . . . . 133

Removing and replacing the hard-disk drive – Models 102 and 732 . . . . . 134

Removing and replacing the lock assembly – Models 102, 202, 20E, 732, and

752 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Removing and replacing the planar board . . . . . . . . . . . . . . 138

Removing the planar battery . . . . . . . . . . . . . . . . . . 139



Connector, jumper, and switch locations – Models 202, 20E, and 752 . . . 144



Removals and replacements for Models 202, 20E, and 752 . . . . . . . . 148


Removing and replacing the CD-ROM EMC filler . . . . . . . . . . . 150


Removing and replacing the lock wire and spring . . . . . . . . . . . 153



This section describes how to remove and replace FRUs for Models 102, 202, 20E,

732, and 752. See Table 15 for the list of the types of FRUs and the location of the

procedure for removing and replacing each FRU.

Table 15. Models 102, 202, 20E, 732, and 752 FRUs that can be removed and replaced


Air dam See “Air dam removal and replacement” on

page 39.

Battery See “Removing and replacing the battery –

Models 102 and 732” on page 122 or

“Removing and replacing the battery –

Models 202, 20E, and 752” on page 123.

Bezels See “Bezels and bezel inserts removal and


Connector card See “Removing and replacing the connector

card” on page 124.

Control card See “Control card removal and replacement”

on page 41.

Cover See “Cover removal and replacement” on

page 45.



Table 15. Models 102, 202, 20E, 732, and 752 FRUs that can be removed and

replaced (continued)


Cover or upper-pan foam strip See “Cover foam strip or upper-pan foam

strip removal and replacement” on page 49.

CPU and heat sink See “Removing and replacing the CPU and


Diskette drive See “Removing and replacing the diskette

drive” on page 127.

Diskette-drive closure See “Removing and replacing the


Fan See “Removing and replacing the fan –

Model 102” on page 133 or “Removing and

replacing the fan – Models 202, 20E, and

752” on page 151.

Feature card See “Removing and replacing a feature card”

on page 129.

Feature-card bracket assembly See “Removing and replacing a feature-card

bracket assembly” on page 130.

Feet See “Feet removal and replacement” on

page 51.

Front door See “Front door removal and replacement”

on page 52.

I/O tray See “Removing and replacing flat or slanted

I/O trays” on page 56.

Lock assembly (including lock rocker arm,

cam, spring, cylinder, and blank lock insert)

See “Removing and replacing the lock

inserts” on page 60.

Memory module See “Installing memory modules” on page

53.

Planar board See “Removing and replacing the planar

board” on page 138.

Planar battery See “Removing the planar battery” on page

139.

Power supply See “Removing and replacing the power

supply” on page 146.

Rear door, latch button, and springs See “Rear door, latch button, and spring


Riser card See “Removing and replacing the riser card”

on page 147.

For Models 102 and 732 only: This additional FRU can be replaced:


Hard-disk drive See “Removing and replacing the hard-disk

drive – Models 102 and 732” on page 134.



For Models 202, 20E, and 752 only: These additional FRUs can be replaced:


Battery See “Removing and replacing the battery –

Models 202, 20E, and 752” on page 123.

CD-ROM See “Removing and replacing the

CD-ROM/DVD-ROM drive” on page 148.

CD-ROM EMC filler See “Removing and replacing the CD-ROM

EMC filler” on page 150.

Lock wire and spring (including the CD-ROM

lock bracket)

See “Removing and replacing the lock wire

and spring” on page 153.

Upper hard-disk drive See “Removing and replacing the upper

hard-disk drive” on page 154.

Upper pan See “Removing and replacing the upper pan


For Models 202, 20E, 732, and 752 only: This additional FRU can be replaced:


Parallel port See “Removing and replacing a parallel port

– Models 202, 20E, and 752 only” on page

132 or “Removing and replacing a parallel

port – Model 732 only” on page 131.

Note: The illustrations show narrow footprint units. Differences between models

might require a removal or replacement to be done in a specific way; these

requirements are noted in the text.


Chapter 6. Removing and Replacing Model 102/202/20E/732/752 FRUs 121

Removing and replacing the battery – Models 102 and 732

Note: The Models 102 and 732 contain a lead-acid battery with a charge capacity

that decreases over time; this decrease is accelerated by heavy usage.

Regular deep discharges of the battery will dramatically reduce its useful

service life.



3. Remove the hard-disk drive (if present). See “Removing and replacing the

hard-disk drive – Models 102 and 732” on page 134.

4. Disconnect the battery connector �E�.

5. Remove the two battery-cover hex screws �C�, located on the front panel.

6. Remove the screw �D� from the cover using a magnetic screwdriver.

7. Remove the cover �A� from the battery by tilting the cover and lifting it.

8. Remove the battery �B�.

9. After completing any additional removals and replacements, reassemble.

A

B

C

E

D

Figure 91. Remove battery cover



||||

Removing and replacing the battery – Models 202, 20E, and 752

Note: The Models 202, 20E, and 752 contain a lead-acid battery with a charge

capacity that decreases over time; this decrease is accelerated by heavy

usage. Regular deep discharges of the battery will dramatically reduce its

useful service life.



3. Disconnect the battery connector �F�.

4. Remove the two battery-cover hex screws �D�, located on the battery cover

panel �A�.

5. Remove the cover from the battery box �C�.

6. Remove the battery �B� by lifting the tape tabs �E�.


A

E

B

C

D

F

Figure 92. Remove battery cover



||||

Removing and replacing the connector card





3. For Models 202, 20E, and 752 only: Remove the upper hard-disk drive, if

installed. See “Removing and replacing the upper hard-disk drive” on page 154.

4. Disconnect the ribbon cable from the card.

5. Remove the four Phillips screws �A� and the four standoff screws �B� from the

connectors.

6. Remove the connector card from the unit.


A

B

Figure 93. Remove Phillips screws and standoff screws from connectors



Removing and replacing the CPU and heat sink





3. For Model 102 only: Remove the fan (see “Removing and replacing the fan –

Model 102” on page 133).

For Model 732 only: Unplug the fan.

4. Disconnect the retainer clip on the processor heat sink by putting the tip of a

flat-head screwdriver in the slot and pressing down and out. Push down slightly

on the retainer clip on the other side of the heat sink to free it.

Note: Do not pry on plastic tabs of socket because they might break off.

5. Remove the heat sink.

6. Unlatch the handle on the CPU by pulling it slightly outward and lifting up as far

as possible.

Figure 94. Disconnect retainer clip from heat sink



7. Carefully remove the CPU and place it in an antistatic bag. Do not touch the

pins.


Notes:

1. When reassembling, be sure the heat sink is completely seated on the

processor. Note the position of the alignment rail on the bottom of the heat sink.

2. For Model 732 only: Because of the thermal coating on the bottom of the heat

sink, if the processor is replaced, you must also replace the heat sink. The heat

sink may be removed from and reinstalled on the same processor.

Figure 95. Remove the CPU



Removing and replacing the diskette drive





4. Turn the lock clockwise to the locked position. Remove the lock flag by twisting

the flag clockwise a quarter turn until it lifts out of the lock assembly.

5. Remove the screw from the flange �A� on the right side of the diskette drive.

6. Pull the drive forward slightly until it is free of the alignment tab �B�.

7. Remove the power cable by pulling gently on the connector.

8. Remove the ribbon cable by pulling gently on the connector to loosen it. Do

not pull on the cable.

9. Remove the drive from the mounting bracket by removing the three screws.


A

B

Figure 96. Flange on diskette drive

Figure 97. Remove screws from diskette drive bracket



Removing and replacing the diskette-drive closure



3. Remove the screw from the diskette-drive closure.

4. Gently lift the closure out of the unit.

Note: The closure must be installed for proper cooling.


Figure 98. Diskette-drive closure



Removing and replacing a feature card





3. Remove the screw from the bracket.

4. Grasp the feature card �A� by its outer corners and carefully pull the card out of

the connector. Pull only on one corner to dislodge the card if it does not come

out easily. Do not twist the card.

5. If the feature card will not be replaced, insert the slot cover and fasten the

screw.


Figure 99. Feature-card bracket and screw

A

Figure 100. Remove feature card



Removing and replacing a feature-card bracket assembly



3. For Models 102 and 732 only: Remove the four screws (two on each side) of

the bracket assembly.

For Model 752 only: Remove the screws (two on the left side, two on the right

side) of the bracket assembly, and remove the screw located inside the bracket.

4. Lift the feature-card bracket assembly to remove it from the unit.

5. Reverse this procedure to replace a feature card bracket assembly.

Figure 101. Screws for feature-card bracket assembly – Models 102 and 732

321

Figure 102. Screws for feature-card bracket assembly – Models 202, 20E, and 752



Removing and replacing a parallel port – Model 732 only





3. Unplug the connector card cable.

4. Remove the two screws that attach the riser card support to the power supply.

5. Remove riser card and support.

6. Unplug the parallel cable from its header.

7. Remove the feature-card slot cover and parallel port.


45

3

6

Figure 103. Parallel port (Model 732)



Removing and replacing a parallel port – Models 202, 20E, and 752

only





3. Remove the hard-disk drive, if one is installed.

4. Remove the riser card.

5. Unplug the cable from the header on the planar.

6. Remove the two standoffs that secure the parallel port.

7. Remove the cable assembly.




Removing and replacing the fan – Model 102




2. Unplug the fan connector.

3. Remove the two screws �A� attaching the fan bracket.

4. Remove the fan and the bracket assembly.


A


Model 102 onlyUpdated September 1, 2004


Removing and replacing the hard-disk drive – Models 102 and 732



To install the hard-disk drive:

1. Switch the power OFF to the unit and unplug the power cord from the outlet.

2. Remove the cover (see “Cover removal and replacement” on page 45).

Front

Hard disk drive

Signal cable

Riser supportbracket

Figure 105. Hard-disk drive location in a narrow unit

Model 102 only Updated September 1, 2004


3. Remove the two mounting screws �A� from the bracket.

4. Disconnect the signal cable.

5. Disconnect the power cable from the back of the hard disk.

6. Slide the hard-disk drive rearward to disengage the tabs on the mounting

bracket from the slots in the unit.

7. Remove the hard-disk drive from the hard-disk-drive mounting bracket.

Remove the four 6-32 screws from the side of the mounting bracket.

8. Position the signal cable as shown in Figure 105 on page 134.

A

Figure 106. Remove mounting screws from the bracket

A

Figure 107. Remove screws from hard-disk-drive mounting bracket

Model 102 onlyUpdated September 1, 2004


9. Ensure that the hard-disk-drive jumper is set for a Master device.

Note: The hard-disk-drive signal cable is factory installed.

10. Reverse this procedure to reassemble.

Not used

Slave

Computer select

Master

Figure 108. Jumper locations for hard-disk-drive option

Model 102 only Updated September 1, 2004


Removing and replacing the lock assembly – Models 102, 202, 20E,

732, and 752

Table 16 shows the components of a lock assembly:

Table 16. Components of a lock assembly for Models 102, 202, 20E, 732, and 752

E

D

C

A

B

A Lock cam

B Lock rocker arm

C Clip

D Lock barrel

E Lock spring



3. For Models 202, 20E, and 752 only: Remove the upper pan and lock wire.

See “Removing and replacing the upper pan assembly” on page 156 and

“Removing and replacing the lock wire and spring” on page 153 for more

information.

4. If the diskette drive is not installed, remove the diskette drive closure. See

“Removing and replacing the diskette-drive closure” on page 128.

5. If the diskette drive is installed: Turn the lock to the fully locked position and

rotate the diskette-drive flag clockwise. Remove the flag by lifting upward.


7. Disengage the spring �E� from the lock bracket.

8. Remove the rocker arm �B� and spring �E�.

9. Remove the clip �C� by pulling it straight out with a pair of pliers. Do not rock

the clip.

10. Turn the lock to the fully locked position so the release tab on the cam �A� is

on the top.

11. Carefully insert a flat screwdriver under the release tab on the cam �A� and

remove the lock barrel �D� by pulling outward.

12. Remove the insert from the lock barrel.




Removing and replacing the planar board

Note: For information about jumper locations, see:

v “Connector, jumper, and switch locations – Model 102” on page 140

v “Connector, jumper, and switch locations – Model 732” on page 142

v “Connector, jumper, and switch locations – Models 202, 20E, and 752” on

page 144



3. For Models 202, 20E, and 752 only: Remove the upper pan, if present. See


4. For Models 102 and 732 only: Remove the riser card. See “Removing and

replacing the riser card” on page 147.

5. Remove the power supply. See “Removing and replacing the power supply” on

page 146.

6. Remove the hard-disk drive, if installed. See “Removing and replacing the

hard-disk drive – Models 102 and 732” on page 134.


8. Remove the three hex screws.

9. Use needle-nosed pliers to squeeze the ears of the nylon standoffs and

remove the planar board from the base of the unit.

10. For Model 102 only: Remove the fan. See “Removing and replacing the fan –

Model 102” on page 133.

11. Remove the heat sink, memory, processor, and cables.

12. Reassemble in reverse order.

Two different planars are used in Model 732 units. If you remove the planar, you

must replace it with the same FRU number that you removed. Use Figure 109 on

page 139, which shows the major physical differences between the two FRUs, to

determine which FRU number you removed.

�A� FRU 20P3887 – used in early production units

�B� FRU 43P8622 – used in later production units



Removing the planar battery

After performing steps 1 on page 95 through 5 on page 95:

1. See the planar-battery locations in Figure 110 on page 140, Figure 111 on page

142, and Figure 112 on page 144.

2. Pull the label off of the planar battery and discard the label.

3. Remove the planar battery.

4. Insert the new battery with the positive side up.

5. Install the new label on top of the battery.

6. Reinstall any parts that you removed while accessing the battery.

A B

Figure 109. Distinctive features of planar FRUs for Model 732



Connector, jumper, and switch locations – Model 102

The following figure shows connector, jumper, and switch locations for Model 102.

Table 17 on page 141 describes the connector locations and their connections.

J3

P4

J6

J24

J7

J8

J14

SW1

J11

J10

Bh1P10

P3

P1

P2

P9

J17

J16

J13

S1

SW2

P17 P16 P15 P14 P13 P12 J1 J4 J2

Figure 110. Connector, jumper, and switch locations for Model 102





BH1 Planar battery

J1 Ethernet port

J2 PS/2 keyboard

J3 DVI video

J4 Parallel port

J6 Riser card

J7 Memory (outside)

J8 Memory (inside)


J11 Diskette drive



J16 Processor fan


J24 Wake on LAN

P1 Power supply P1

P2 Power supply P2

P3 Power supply P3

P4 Power supply P4

P9 Power supply P9









S01 Processor socket



Connector, jumper, and switch locations – Model 732

The following figure shows connector, jumper, and switch locations for Model 732.

Table 18 describes the connector locations and their connections.



BH1 Planar battery

J1 Ethernet port

J2 PS/2 keyboard

J3 DVI video

J4 Parallel port

J6 Riser card

J7 Memory (outside)

J8 Memory (inside)

J9 Parallel connector


J11 Diskette drive


J14 Hard-disk drive, IDE0

J3

P4

J10

J9

J7

J8

J14

J6

J11

P10

BH1

P3

P1

P2

P9

J17

J16

J13

U39

P18 P17 P16 P15 P14 P13 J1 J2

Figure 111. Connector, jumper, and switch locations for Model 732



Table 18. Planar board connections for Model 732 (continued)


J16 Processor fan


J24 Wake on LAN

P1 Power supply P1

P2 Power supply P2

P3 Power supply P3

P4 Power supply P4

P9 Power supply P9











Connector, jumper, and switch locations – Models 202, 20E, and 752

The following figure shows connector, jumper, and switch locations for Models 202,

20E, and 752. Table 19 on page 145 describes the connector locations and their

connections.

J3

P4

J10

J9

J7

J8

J14

J6

J11

J15

P10

BH1

P3

P1

P2

P9

J17

J16

J13

U39

P18 P17 P16 P15 P14 P13 P12 P11 J1 J2

Figure 112. Connector, jumper, and switch locations for Models 202, 20E, and 752



Table 19. Planar board connections for Models 202, 20E, and 752


BH1 Planar battery

J1 Ethernet port

J2 PS/2 keyboard

J3 DVI video

J4 Parallel port

J6 Riser card

J7 Memory (outside)

J8 Memory (inside)

J9 Parallel connector


J11 Diskette drive



J15 Hard-disk drive, IDE1 (secondary)

J16 Processor fan


J24 Wake on LAN

P1 Power supply P1

P2 Power supply P2

P3 Power supply P3

P4 Power supply P4

P9 Power supply P9
















3. Remove the diskette drive (see “Removing and replacing the diskette drive” on

page 127) or the air dam (see “Air dam removal and replacement” on page 39),

depending on which is present.

4. Remove the connector plugs.

Important: Note the number and orientation of the plugs as they are being

removed.

5. Remove the hex screws from the front �C� and rear �B� of the power supply

�A�.

6. Remove the two screws connecting the power supply to the riser card bracket.

7. Lift the power supply up to remove it.


A

B

C

Figure 113. Remove screws from unit



Removing and replacing the riser card





3. Remove any feature cards attached to the riser card, if installed.

4. Remove the two screws �A� from the top corners of the riser card.

5. Grasp the corners of the riser card and gently pull upwards until the riser card is

free of the connector. Do not twist or flex the card.


A

Figure 114. Remove screws from riser card



Removals and replacements for Models 202, 20E, and 752

The following FRU removal and replacement procedures apply only to Models 202,

20E, and 752.

Removing and replacing the CD-ROM/DVD-ROM drive

Note: When installing a CD-ROM/DVD-ROM drive, ensure that the jumper settings

on the drive are correct. If a hard-disk drive is installed, set the jumpers for a

slave device (see Figure 115). If no hard-disk drive is installed, set the

jumpers for a master device (see Figure 116).


2. Remove the two screws from the flange at the rear of the CD-ROM/DVD-ROM

drive.

3. Remove the ribbon cable from the rear of the CD-ROM/DVD-ROM drive by

pulling gently on the connector until it separates from the drive. Do not pull on

the ribbon cable.


5. Pull the CD-ROM/DVD-ROM drive forward until the tabs slide out of the slots.

6. Lift the CD-ROM/DVD-ROM drive and remove it from the unit.

7. To remove the CD-ROM-ROM drive from its mounting bracket, remove the

screws from the bottom of the bracket.

Master

Computer select

Slave

Figure 115. Jumper locations (slave) for CD-ROM or DVD-ROM drives

Master

Computer select

Slave

Figure 116. Jumper locations (master) for CD-ROM or DVD-ROM drives

Models 202, 20E, and 752 only Updated September 1, 2004


Notes:

a. If a new CD-ROM or DVD-ROM drive will not be installed, reinstall the

CD-ROM EMC filler and replace the CD-ROM bezel insert with the blank

CD-ROM insert. See “Removing and replacing the CD-ROM EMC Filler” on

page 111.

b. If EMC clips were installed when a Model 202 or Model 20E unit was

manufactured, you may remove and discard the clip.

Models 202, 20E, and 752 onlyUpdated September 1, 2004


Removing and replacing the CD-ROM EMC filler



3. Remove the two screws from the CD-ROM EMC filler.


Figure 117. Remove the two screws from CD-ROM filler for Models 202, 20E, and 752



Removing and replacing the fan – Models 202, 20E, and 752




2. The power cables from the batteries might need to be moved out of the way to

complete the procedure.

3. Unclip the heat sink from the CPU by pressing the tip of a screwdriver

downwards into the front edge of the clip. Remove the heat sink.

4. Unplug the fan connector. It is located on the planar board in front of the riser

card.

5. If necessary, remove the memory modules to prevent damaging them before

removing the bottom left screw from the fan.

6. Use a Phillips screwdriver or a 7-mm or 1/4-in. hex nut driver to remove the

screws �C� from the fan �A� (see Figure 118 for the number of screws on

Models 202 and 20E; see Figure 119 on page 152 for the number of screws on

Model 752). Ensure that the fan guard �B� does not fall onto the planar board

during this procedure.

A

B

C

Figure 118. Fan assembly for Models 202 and 20E



7. Remove the spring.


Note: When reassembling the heat sink and clip, first attach the rear of the clip

to the rear of the CPU socket. Then press downward on the front of the

clip with the tip of a screwdriver until it clicks into place.

A

B

C




Removing and replacing the lock wire and spring



3. Turn the lock to the unlocked (middle) position

4. Remove the battery (see “Removing and replacing the battery – Models 202,

20E, and 752” on page 123).

5. Remove the lock wire spring �B�.

6. Remove the two screws holding the upper lock bracket �A� in place.

7. Lift the lock bracket �A� and rotate it clockwise (looking down on lock bracket)

to disengage it from the lock wire.

8. Remove the lock wire �C�.

9. Reassemble in reverse order.

CB

A

Figure 120. Lock wire and spring



Removing and replacing the upper hard-disk drive




2. Remove the two screws �B� from the flanges on each side of the hard-disk

drive �A�.



ribbon cable.


5. Lift out drive.

B

A

Figure 121. Remove screws from hard-disk drive flanges



6. Remove the hard-disk drive from the hard-disk-drive bracket by removing the

three screws on the bottom of the bracket.


Hard disk

Mounting plate

Screws

Figure 122. Remove hard-disk drive from bracket for Models 202, 20E, and 752



Removing and replacing the upper pan assembly





Note: Make a note of the routing of the cables so that they can be reinstalled

during reassembly.

3. Remove any installed components (hard-disk drive or CD-ROM drive) from the

upper pan. See “Removing and replacing the upper hard-disk drive” on page

154 or “Removing and replacing the CD-ROM/DVD-ROM drive” on page 148

for more information.

4. Remove the two screws �A� from the top of the riser card. Remove the riser

card.

5. Remove the screw �B� on the outside rear panel.

6. Remove the screw �C� from the flange that extends from the rear panel.

Note: When replacing the pan assembly, it is easiest to start the screw by

hand and tighten it with the screwdriver.

7. Move the hard-disk-drive signal cable out of the way.

8. Unplug the parallel port connector from the system board.

9. Unplug the connector card cable from the system board.

10. Unplug the fan.

11. Gently slide the upper pan �A� slightly toward the rear of the unit to disengage

the mounting slots. When it is free from the unit, lift the pan upwards.

A

B

C

Figure 123. Remove the screws from the upper pan



12. Reassemble by reversing the order of these steps.

Note: When reassembling, be sure to route the cables correctly.

A

Figure 124. Upper pan assembly





Chapter 7. SurePOS 700 Series control procedures

This chapter contains the procedures that apply to all SurePOS 700 Series models.

Flash BIOS update procedure

To obtain the latest level of flash BIOS for the SurePOS 700 Series:

1. From the Internet, go to www.ibm.com/solutions/retail/store.

2. Select Support on the left of the Web page.

3. Select IBM SurePOS 700 Series .

4. Under Downloads, look for your model, then download the appropriate flash

BIOS update and create a diskette.

After you have created a diskette, insert the diskette into the diskette drive and

switch the power ON. The flash BIOS will be updated.

If power is interrupted during the flash BIOS update procedure, the SurePOS 700

system may not reboot successfully after power returns. This symptom usually

appears as a beep code. If this occurs, be sure to remove the flash update diskette

from the diskette drive. If the system re-IPLs with a 1–1–4 beep code, execute the

following procedure:


2. Insert the flash recovery diskette into the diskette drive and switch the power

ON.

3. The flash recovery has completed when a 4–4–1 beep code sounds.

4. Re-IPL the system by switching the power OFF and then ON.

Running Setup

The Setup Utility is a ROM-based program that is used to set up the system

configuration including:

v Power management parameters

v System boot options

v L1 and L2 caches

v I/O device resource usage (for example, IRQs, I/O address, and memory space.)

You can also set up passwords (user and administrator).

The Setup Utility also displays system information such as:

v BIOS level

v Machine type

v Hardware installed

v Amount of memory

v Amount of video memory

v Hard-disk drive size

If a keyboard is attached, you can start the Setup Utility during POST by pressing

F1 on the keyboard.

The Setup Utility starts automatically if any configuration errors occur during POST.



If the system does not power up correctly after three attempts, or if the POST code

detects that CMOS has become corrupted, a Safe Mode configuration is loaded,

during the fourth power up attempt. This Safe Mode configuration is loaded so that

you can run the Setup Utility and correct the problem that is preventing the system

from powering up successfully. If Safe Mode is invoked, the Setup Utility prompts

you to automatically configure the system. After you automatically configure the

system, you can configure the machine as desired.

It is important that you record all setup values after configuration is complete. This

information is required during service.

Important: The configuration settings established with the Setup Utility become

effective after the next IPL.

To start the Setup Utility, perform these steps:

1. Switch the power ON.

2. Press F1 on the keyboard. When POST completes, the Setup Utility starts and

a menu of configuration choices appears.

3. Make the required selections in the first group of menu items. You can make

changes to any of the fields that have square brackets [ ] around their values.

Fields without the brackets are for information only. Fields with a dot in front of

them indicate that another menu will be displayed if this field is selected.

4. Select System Summary to review your selections.

5. Select Save Settings.

6. Select Exit Setup or press Esc. The system automatically re-IPLs using any

new setup information that you entered.



Appendix A. 4800 (SurePOS 700 Series) parts catalogs

This chapter contains the following parts catalogs for the 4800 units:

v “Assembly 1: 4800 Model 001 (SureBase)” on page 162

v “Assembly 2: 4800 Models 142 and 733 – wide” on page 164

v “Assembly 3: 4800 Models 102 and 732 – narrow” on page 166

v “Assembly 4: 4800 Models 242, 24E, and 753 – wide” on page 168

v “Assembly 5: 4800 Models 202, 20E, and 752 – narrow” on page 170

v “Assembly 6: Optional features” on page 172

v “Assembly 7: Optional features (continued)” on page 174



Assembly 1: 4800 Model 001 (SureBase)

19

24

22

1

11

12

21

4

18

177

9

25

27

10

13

16

26

23

20

14



Asm–Index

PartNumber Units Description

1–1 NP System Unit Assembly

–1 30L6175 1 Uninterruptible Power Supply Assembly, Low Voltage

–1 30L6176 1 Uninterruptible Power Supply Assembly, High Voltage

–4 30L6285 1 Battery pack

–7 30L6220 1 Diskette drive closure

–9 30L6241 1 Cover sub-assembly

–10 30L6282 1 Support Assembly — Top Cover (Center Rail)

–11 30L6266 1 Battery 2 bracket assembly

–12 30L6250 1 Battery 1 bracket assembly

–13 30L6263 1 Power jumper cable

– 30L6325 1 Label kit

–14 30L6222 1 UPS to HUB power cable

–16 30L6316 1 Power supply

–17 30L6187 1 Control panel

–18 30L6249 1 Control panel cable

–19 30L6262 1 Front bezel

–20 30L6314 1 USB hub logic card assembly

–21 30L6251 2 Poron pad

– 30L6324 1 Miscellaneous FRU kit (includes screws, power button, feet, etc.)

–22 30L6178 1 Front door

–23 30L6221 1 Air dam

–24 30L6232 1 Power switch bezel

–25 30L6286 1 Foam strip

–26 30L6317 1 Foam block

–27 30L6212 2 Rear cover release button

– 30L6279 2 Latch spring

Assembly 1: (continued)Updated September 1, 2004

Appendix A. 4800 (SurePOS 700 Series) parts catalogs 163

Assembly 2: 4800 Models 142 and 733 – wide

18

9

1

15

24

19

4

23

2

22

8

32

11

13

5

10

3

12

33

27

16

7

20

17

21

28

29

26

25

6

14



Asm–Index






–4 30L6195 1 Riser card (short)

–5 30L6196 1 Lock spring – wide

–6 30L6211 1 Power supply assembly – 225 watts (with battery backup)

–6 30L6316 1 Power supply assembly (non battery backup)

–7 30L6213 1 Support — top cover/riser


–9 30L6231 1 Keylock bezel

–10 30L6234 1 Lock rocker arm

–11 30L6236 1 Lock cam

–12 30L6367 1 Cover subassembly, Model 142


–13 30L6244 1 Lock barrel


–15 30L6252 1 Battery bracket assembly

–16 30L6258 1 Feature card bracket assembly, Model 142


–17 30L6261 1 Connector card

–18 30L6283 1 Front bezel assembly (bezel/lens)

–19 30L6287 1 Memory – 32 MB, Model 142

–19 43P8617 1 Memory – 32 MB, Model 733

–19 30L6288 1 Memory – 64 MB (not shown), Model 142

–19 43P8618 1 Memory – 64 MB (not shown), Model 733




–20 30L6309 1 Cable assembly – connector card

–21 30L6344 1 Planar assembly, Model 142

–21 20P3887 1 Planar assembly, Model 733 (early units)

–21 43P8622 1 Planar assembly, Model 733 (later units)

–22 30L6318 1 Processor, Model 142

–22 43P8615 1 Processor with heat sink, Model 733

–23 30L6319 1 Heat sink, Model 142

–23 43P8614 1 Heat sink with fan, Model 733

–24 30L6251 1 Poron pad

–25 30L6308 1 Cable assembly for diskette drive

–26 30L6310 1 Cable assembly for hard-disk drive, wide


–28 30L6221 1 Air dam

–29 30L6317 1 Foam block – power supply

– 30L6324 1 Miscellaneous hardware (screws, power button, foot, etc.)


–32 30L6297 1 Planar coin cell battery (for NVRAM)



– 30L6199 1 No battery filler

– 30L6363 1 Fan assembly (not shown), Model 142

– 30L6339 1 Parallel port (not shown), Model 733



Assembly 3: 4800 Models 102 and 732 – narrow

19

6

5

16

20

1

3

10

13

15

24

23

8

11

7

9

14

2

12

33

27

17

18

4

29

28

21

26

32

25

22



Asm–Index





–3 30L6195 1 Riser card – short

–4 30L6211 1 Power supply assembly – 225 watts (with battery backup)

–4 30L6316 1 Power supply assembly (non-battery backup)

–5 30L6229 1 Narrow front door



–8 30L6236 1 Lock cam

–9 30L6237 1 Lock spring – narrow

–10 30L6243 1 Narrow riser support


–12 30L6366 1 Narrow cover sub-assembly, Model 102

–12 30L6381 1 Narrow cover sub-assembly, Model 732

–13 30L6246 1 Narrow diskette drive closure


–15 30L6251 1 Poron pad


–17 30L6260 1 Narrow feature card bracket assembly



–20 30L6287 1 Memory – 32 MB, Model 102

–20 43P8617 1 Memory – 32 MB, Model 732






–21 30L6309 1 Cable assembly connector card


–22 20P3887 1 Planar assembly, Model 732 (early units)

–22 43P8622 1 Planar assembly, Model 732 (later units)

–23 30L6318 1 Processor, Model 102

–23 43P8615 1 Processor with heat sink, Model 732


–24 43P8614 1 Heat sink with fan, Model 732

–25 30L6308 1 Cable assembly – diskette drive

–26 30L6311 1 Cable assembly – hard-disk drive, narrow


–28 30L6221 1 Air dam







– 30L6363 1 Fan assembly (not shown), Model 102



Assembly 4: 4800 Models 242, 24E, and 753 – wide

363735

38

1

202423163940418119713142

44

43

45173421821

4

292826322522

19

12

3465

46

27



Asm–Index





–3 30L6197 1 Riser card

–4 30L6211 1 Power supply assembly — 225 watts




–8 30L6236 1 Lock cam

–9 30L6196 1 Lock spring – wide


–12 30L6180 1 Cover subassembly, Models 242 and 24E





–17 30L6278 1 Feature card bracket assembly, Models 242 and 24E




–20 30L6288 1 Memory – 64 MB

–20 30L6289 1 Memory – 128 MB (not shown)


–22 30L6328 1 Planar assembly, Models 242 and 24E


–23 30L6330 1 Processor, Models 242 and 24E

–23 30L6270 1 Processor, Model 753 (includes heat sink)

–24 30L6331 1 Heat sink, Models 242 and 24E



–26 30L6310 1 Cable assembly – hard-disk drive, wide


–28 30L6221 1 Air dam





–34 30L6276 1 Wide blank CD-ROM bezel

–35 30L6274 1 Battery strap

–36 30L6337 1 Fan grille

–37 30L6336 1 Fan

–38 30L6335 1 Wide CD-ROM EMC filler

–39 30L6334 1 Lock bracket assembly

–40 30L6332 1 Wide CDROM lock wire

–41 30L6237 1 Lock spring

–42 30L6282 1 Support

–43 30L6338 1 Cable assembly – hard-disk drive/CD-ROM, wide

–44 30L6339 1 Cable assembly – parallel port

–45 30L6329 1 Upper pan assembly, Models 242 and 24E

–45 30L6301 1 Upper pan assembly, Model 753





Assembly 5: 4800 Models 202, 20E, and 752 – narrow

17

29

7

14

1

2

35

22

13

23

34

9

118426

12

3

10

41

26

19

36

16

1525

28

5

27

21

24

40

20

30

32

33

31

4

18



Asm–Index






–4 30L6197 1 Riser card – tall

–5 30L6211 1 Power supply assembly – 225 watts




–9 30L6236 1 Lock cam

–10 30L6355 1 Cover subassembly, Models 202 and 20E





–14 30L6349 1 Battery strap

–15 30L6350 1 Feature card bracket assembly, Models 202 and 20E




–18 30L6288 1 Memory – 64 MB

–18 30L6289 1 Memory – 128 MB (not shown)


–20 30L6328 1 Planar assembly, Models 202 and 20E


–21 30L6330 1 Processor, Models 202 and 20E

–21 30L6270 1 Processor, Model 752 (includes heat sink)

–22 30L6331 1 Heat sink, Models 202 and 20E


–23 30L6352 1 Narrow CD-ROM lock wire


–25 30L6353 1 Cable assembly – hard-disk drive and CD-ROM


–27 30L6221 1 Air dam


–29 30L6354 1 Narrow blank CD-ROM bezel

–30 30L6356 1 Upper pan assembly, Models 202 and 20E

–30 30L6313 1 Upper pan assembly, Model 752

–31 30L6357 1 CD-ROM EMC filler

–32 30L6336 1 Fan, 80 mm, constant speed

–33 30L6337 1 Fan grill

–34 30L6185 1 Lock spring

–35 30L6358 1 CD-ROM lock bracket

–36 30L6339 1 Cable assembly – parallel port


– 30L6198 1 Label Kit




–42 30L6237 1 Lock spring - narrow



Assembly 6: Optional features

3

1

5

7

4

6

8

9

2

10



Asm–Index


6–1 30L6182 1 Slanted I/O Tray (Models 001, 142, 242, and 24E)

–1 30L6379 1 Slanted I/O Tray (Models 733 and 753)

–2 30L6225 1 Flat I/O tray (Models 001, 142, 242, 24E, 733, and 753)

–2 30L6239 1 Flat I/O tray (Models 102, 202, and 20E)

–2 30L6380 1 Flat I/O tray (Models 732 and 752)

–3 30L6322 1 Narrow credit card holder (Models 102, 202, 20E, 732, and 752)

–4 30L6218 1 Display filler panel

–5 30L6216 1 Keyboard filler panel

–6 30L6217 1 Credit card holder

–7 30L6230 1 Filler insert for display filler panel

–8 30L6179 1 Rear cover (Models 001, 142, and 733)

–8 30L6312 1 Rear cover (Models 102 and 732)

–8 30L6342 1 Rear cover (Models 202, 20E, and 752)

–8 30L6181 1 Rear cover (Models 242, 24E, and 753)

–9 30L6248 2 Rear door spring, all models

–10 30L6365 1 Keyboard replacement filler panel



Assembly 7: Optional features (continued)

1

27

8

9

10

12

3

4

6



Asm–Index


7–1 NP Optional features continued

–1 01L1218 1 Diskette drive

–2 30L6226 1 Diskette drive bracket

–3 30L6267 1 Hard-disk-drive bracket (Models 202, 20E, 242, 24E, 752, and 753)

–4 30L6255 1 Hard-disk-drive bracket (Models 102 and 732)

–6 30L6253 1 Diskette drive bezel ASM

–6 30L6361 1 CD-ROM bezel ASM (Models 202, 20E, and 752)

–6 30L6275 1 CD-ROM bezel ASM (Models 242, 24E, and 753)

–7 01L1206 1 8.4G Hard-disk drive (Models 102, 142, 202, 20E, 242, and 24E)

–7 06P5240 1 20G (5400 rpm) Hard-disk drive (Models 102, 142, 732, 733)

–7 19K1564 1 20G (7200 rpm) Hard-disk drive (Models 202, 20E, 242, 24E, 752, and 753)

–8 30L6227 1 Hard-disk-drive bracket (Models 142 and 733) and second for Models 242, 24E, and

753

–9 09N0735 1 40X CD-ROM drive (Models 202, 20E, 242, 24E)

–9 24P3603 1 48X CD-ROM drive (Models 202, 20E, 242, 24E, 752, and 753)

–9 09N0765 1 8X DVD-ROM drive (Models 202, 20E, 242, 24E)

–9 06P5283 1 16X DVD-ROM drive (Models 202, 20E, 242, 24E, 752, and 753)

–10 30L6269 1 CD-ROM bracket (Models 202, 20E, 242, 24E, 752, and 753)

–12 30L6321 1 Diskette drive lockout flag

– 43P8616 1 Parallel port, Model 752



Assembly 7: (continued) Updated September 1, 2004


Appendix B. Cables, power cords, and lock inserts

Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . 177

Lock inserts . . . . . . . . . . . . . . . . . . . . . . . . . 178

Cables

Table 20. Cables

Part number Description

08L2014 Standard USB cable

36L8886 UPS output cable with appliance couplers

42L0098 Ethernet cable

Power cords

Table 21. Power cords

Part number Length Country

14F0070 4.3M Chile, Italy

36L8881 4.3M Argentina

13F9941 4.3M Australia, NZ, Paraguay, Uruguay, Papua New

Guinea

02K0547 4.3M China (PR)

13F9980 4.3M European plug, Albania, Austria, Belgium,

Bulgaria, Croatia, Czech Republic, Egypt,

Finland, France, Germany, Greece, Hungary,

Iceland, Indonesia, Macedonia, Netherlands,

Norway, Poland, Portugal, Romania, Russia,

Serbia, Slovakia, former Yugoslavia, Spain,

Sweden, Turkey, Korea

14F0034 4.3M Hong Kong, Ireland, Malaysia, Singapore,

U.K.

34G0233 4.3M Japan

6952299 4.3M Bahamas, Barbados, Bermuda, Bolivia, Brazil,

Canada, Cayman Islands, Columbia, Costa

Rica, Dominican Rep., El Salvador, Ecuador,

Guatemala, Guyana, Haiti, Honduras,

Jamaica, Mexico, Netherlands Antilles,

Nicaragua, Panama, Peru, Philippines, Saudi

Arabia, Suriname, Taiwan, Trinidad (West

Indies), Thailand, U.S., Venezuela

14F0016 4.3M India, Bangladesh, Pakistan, South Africa, Sri

Lanka

I65X7761 0.7M Non-locking U.S., Canada

13F9998 4.3M Non-locking Denmark

14F0052 4.3M Non-locking Switzerland

14F0088 4.3M Non-locking Israel

14F0069 2.8M Non-locking Chile



Table 21. Power cords (continued)

Part number Length Country

36L8880 2.8M Non-locking Argentina

6952301 1.8M Non-locking Colombia, Venezuela, Peru, Ecuador, Brazil

6952300 2.8M Non-locking Colombia, Venezuela, Peru, Ecuador, Brazil

13F9940 2.8M Non-locking Paraguay, Uruguay

6952337 4.3M Locking Japan

Lock inserts

Each lock insert in Table 22 has a different key.

Table 22. Lock inserts

Part number Lock insert (with lock

number)

Description

4783923 Non-operative lock Plug for system unit, USB keyboard, and

cash drawer.

33G3352 Lock insert (2) Lock for system unit, USB keyboard, and

cash drawer.


cash drawer.


cash drawer.


cash drawer.


cash drawer.


cash drawer.


cash drawer.


cash drawer.


cash drawer.


cash drawer.



Appendix C. Notices

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in

other countries. Consult your local IBM representative for information on the

products and services currently available in your area. Any reference to an IBM

product, program, or service is not intended to state or imply that only that IBM

product, program, or service may be used. Any functionally equivalent product,

program, or service that does not infringe any IBM intellectual property right may be

used instead. However, it is the user’s responsibility to evaluate and verify the

operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering the subject matter in

this document. The furnishing of this document does not give you any license to

these patents. You can send license inquiries, in writing, to:

IBM Director of Licensing

IBM Corporation

North Castle Drive

Armonk, NY 10504-1785

U.S.A.

For license inquiries regarding double-byte (DBCS) information, contact the IBM

Intellectual Property Department in your country or send inquiries, in writing, to:

IBM World Trade Asia Corporation

Licensing

2-31 Roppongi 3-chome, Minato-ku

Tokyo 106, Japan

The following paragraph does not apply to the United Kingdom or any other country

where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS

MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT

WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT

NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,

MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. Some states

do not allow disclaimer of express or implied warranties in certain transactions,

therefore, this statement may not apply to you.

This information could include technical inaccuracies or typographical errors.

Changes are periodically made to the information herein; these changes will be

incorporated in new editions of the publication. IBM may make improvements and/or

changes in the product(s) and/or program(s) described in this publication at any

time without notice.

IBM may use or distribute any of the information you supply in any way it believes

appropriate without incurring any obligation to you.

Any references in this information to non-IBM Web sites are provided for

convenience only and do not in any manner serve as an endorsement of those

Web sites. The materials at those Web sites are not part of the materials for this

IBM product and use of those Web sites is at your own risk.

Information concerning non-IBM products was obtained from the suppliers of those

products, their published announcements or other publicly available sources. IBM



has not tested those products and cannot confirm the accuracy of performance,

compatibility or any other claims related to non-IBM products. Questions on the

capabilities of non-IBM products should be addressed to the suppliers of those

products.

This information is for planning purposes only. The information herein is subject to

change before the products described become available.



Intel software license agreement (final, single user)

The following agreement covers the Ethernet/PXE software used with Intel chips in

Retail Store System products that are distributed by IBM:

Important - read before copying, installing or using

Do not use or load this software and any associated materials (collectively, the

“Software”) until you have carefully read the following terms and conditions. By

loading or using the Software, you agree to the terms of this Agreement. If you do

not wish to so agree, do not install or use the Software.

Copyright license

You may copy the Software onto a single computer for your use, and you may

make one back-up copy of the Software, subject to these conditions:

1. You may not copy, modify, rent, sell, distribute or transfer any part of the

Software except as provided in this Agreement, and you agree to prevent

unauthorized copying of the Software. 2.

2. You may not reverse engineer, decompile, or disassemble the Software.

3. You may not sublicense or permit simultaneous use of the Software by more

than one user.

4. The Software may contain the software or other property of third party suppliers,

some of which may be identified in, and licensed in accordance with, any

enclosed “license.txt” file or other text or file.

Ownership of software and copyrights

Title to all copies of the Software remains with Intel or its suppliers. The Software is

copyrighted and protected by the laws of the United States and other countries, and

international treaty provisions. You may not remove any copyright notices from the

Software. Intel may make changes to the Software, or to items referenced therein,

at any time without notice, but is not obligated to support or update the Software.

Except as otherwise expressly provided, Intel grants no express or implied right

under Intel patents, copyrights, trademarks, or other intellectual property rights. You

may transfer the Software only if the recipient agrees to be fully bound by these

terms and if you retain no copies of the Software.

Limited media warranty

If the Software has been delivered by Intel on physical media, Intel warrants the

media to be free from material physical defects for a period of ninety days after

delivery by Intel. If such a defect is found, return the media to Intel for replacement

or alternate delivery of the Software as Intel may select.

Exclusion of other warranties

Except as provided above, the software is provided “as is” without any express or

implied warranty of any kind including warranties of merchantability,

noninfringement, or fitness for a particular purpose

Intel does not warrant or assume responsibility for the accuracy or completeness of

any information, text, graphics, links or other items contained within the Software.

Limitation of liability

In no event shall intel or its suppliers be liable for any damages whatsoever

(including, without limitation, lost profits, business interruption, or lost information)

arising out of the use of or inability to use the software, even if intel has been

advised of the possibility of such damages. Some jurisdictions prohibit exclusion or


Appendix C. Notices 181

limitation of liability for implied warranties or consequential or incidental damages,

so the above limitation may not apply to you. You may also have other legal rights

that vary from jurisdiction to jurisdiction.

Termination of this agreement

Intel may terminate this Agreement at any time if you violate its terms. Upon

termination, you will immediately destroy the Software or return all copies of the

Software to Intel.

Applicable laws

Claims arising under this Agreement shall be governed by the laws of California,

excluding its principles of conflict of laws and the United Nations Convention on

Contracts for the Sale of Goods. You may not export the Software in violation of

applicable export laws and regulations. Intel is not obligated under any other

agreements unless they are in writing and signed by an authorized representative of

Intel.

Government restricted rights

The Software is provided with “restricted rights.” Use, duplication, or disclosure by

the Government is subject to restrictions as set forth in FAR52.227-14 and

DFAR252.227-7013 et seq. or its successor. Use of the Software by the

Government constitutes acknowledgment of Intel’s proprietary rights therein.

Contractor or Manufacturer is Intel Corporation, 2200 Mission College Blvd., Santa

Clara, CA 95052.

Electronic Emission Notices

Federal Communications Commission (FCC) Statement

This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference when the equipment is

operated in a commercial environment. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with the

instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful

interference, in which case the user will be required to correct the interference at

his own expense.

Properly shielded and grounded cables and connectors must be used in order to

meet FCC emission limits. IBM is not responsible for any radio or television

interference caused by using other than recommended cables and connectors or by

unauthorized changes or modifications to this equipment. Unauthorized changes or

modifications could void the user’s authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference, and (2)

this device must accept any interference received, including interference that may

cause undesired operation.

Industry Canada Class A Emission Compliance Statement

This Class A digital apparatus complies with Canadian ICES-003.



Avis de conformité aux normes d’Industrie Canada

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du

Canada.

European Union (EU) Mark of Conformity Statement

This product has been tested and found to comply with the limits for Class A

Information Technology Equipment according to European Standard EN 55022. The

limits for Class A equipment were derived for commercial and industrial

environments to provide reasonable protection against interference with licensed

communication equipment.

Warning: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take adequate

measures.

Properly shielded and grounded cables and connectors must be used in order to

reduce the potential for causing interference to radio and TV communications and

to other electrical or electronic equipment. Such cables and connectors are

available from IBM authorized dealers. IBM cannot accept responsibility for any

interference caused by using other than recommended cables and connectors.

Germany

Zulassungsbescheinigung laut dem Deutschen Gesetz über die

elektromagnetische Verträglichkeit von Geräten (EMVG) vom 30. August 1995

(bzw. der EMC EG Richlinie 89/336).

Dieses Gerät ist berechtigt in Übereinstimmung mit dem Deutschen EMVG das

EG-Konformitätszeichen - CE - zu führen.

Verantwortlich für die Konformitätserklärung nach Paragraph 5 des EMVG ist die

IBM Deutschland Informationssysteme GmbH, 70548 Stuttgart.

Informationen in Hinsicht EMVG Paragraph 3 Abs. (2) 2:

Das Gerät erfüllt die Schutzanforderungen nach EN 50082–1 und EN 55022 Klasse A.

EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden:

″Warnung: dies ist eine Einrichtung der Klasse A. Diese Einrichtung kann im

Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom Betreiber

verlangt werden, angemessene Maβnahmen durchzuführen und dafür

aufzukommen.″

EN 50082–1 Hinweis:

″Wird dieses Gerät in einer industriellen Umgebung betrieben (wie in EN 50082–2

festgelegt), dann kann es dabei eventuell gestört werden. In solch einem Fall ist der

Abstand bzw. die Abschirmung zu der industriellen Störquelle zu vergröβern.″

Anmerkung:

Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in den IBM

Handbüchern angegeben, zu installieren und zu betreiben.



Australia / New Zealand

Attention: This is a Class A product. In a domestic environment this product may

cause radio interference, in which case the user may be required to take adequate

measures.

Japanese power line harmonics compliance statement

Japanese Voluntary Control Council for Interference (VCCI) Statement

This product is a Class A Information Technology Equipment and conforms to the

standards set by the Voluntary Control Council for Interference by Technology

Equipment (VCCI). In a domestic environment this product may cause radio

interference in which case the user may be required to take adequate measures.

Korean Communications Statement

Please note that this device has been approved for business purposes with regard

to electromagnetic interference. If you find this is not suitable for your use, you may

exchange it for a non-business purpose one.



Chinese Class A warning statement

Attention: This is a Class A product. In a domestic environment this product may

cause radio interference in which case the user may be required to take adequate

measures.

Taiwanese Class A Warning Statement

Electrostatic Discharge (ESD)

Attention: ESD damage can occur when there is a difference in charge between

the part, the product, and the service person. No damage will occur if the service

person and the part being installed are at the same charge level.

ESD Damage Prevention

Anytime a service action involves physical contact with logic cards, modules,

back-panel pins, or other ESD sensitive (ESDS) parts, the service person must be

connected to an ESD common ground point on the product through the ESD wrist

strap and cord.

The ESD ground clip can be attached to any frame ground, ground braid, green

wire ground, or the round ground prong on the AC power plug. Coax or connector

outside shells can also be used.

Handling Removed Cards

Logic cards removed from a product should be placed in ESD protective containers.

No other object should be allowed inside the ESD container with the logic card.

Attach tags or reports that must accompany the card to the outside of the container.



Trademarks

The following are trademarks of International Business Machines Corporation in the

United States or other countries, or both:

IBM SurePoint

the IBM logo SurePOS

PS/2 Wake on LAN

SureMark

Microsoft, Windows, Windows NT, and the Windows logo are trademarks of

Microsoft Corporation in the United States, other countries, or both.

Celeron and Intel are trademarks of Intel corporation in the United States, or other

countries.

Java and all Java-based trademarks and logos are trademarks or registered

trademarks of Sun Microsystems, Inc. in the United States, or other countries, or

both.

Other company, product, or service names may be trademarks or service marks of

others.



||||||||||

|

Appendix D. Safety Information

Before you begin to install or service this product, read the following safety

information.

Safety Information-English

DANGER

To avoid a shock hazard, do not connect or disconnect any cablesor perform installation, maintenance, or reconfiguration of thisproduct during an electrical storm.

DANGER

To avoid shock hazard:

The power cord must be connected to a properly wired andearthed receptacle.

Any equipment to which this product will be attached must alsobe connected to properly wired receptacles.

DANGER

When possible, use one hand to connect or disconnect signalcables to prevent a possible shock from touching two surfaceswith different electrical potentials.



CAUTION:

When laser products (such as CD-ROM drives, DVD drives, fiber optic

devices, or transmitters) are installed, note the following:

– Do not remove the covers. Removing the covers of the laser product

could result in exposure to hazardous laser radiation. There are no

serviceable parts inside the device.

– Use of controls or adjustments or performance of procedures other

than those specified herein might result in hazardous radiation

exposure.

Caution, lead acid battery instructions:

This product feature contains a sealed lead acid battery. Only qualified service

personnel should attempt to remove or replace the battery.



Do not open, throw in fire, or short circuit battery. If battery is damaged or

leaking, do not touch with bare hands.

For continued protection against risk of fire, the battery cable fuse must be

replaced with a fuse of the same type and rating. Only qualified service

personnel should attempt to replace the battery cable fuse.

Caution:

A lithium battery can cause a fire, an explosion, or a severe burn. Do not

recharge, disassemble, heat above 100 degree C (212 degree F), solder directly

to the cell, incinerate, or expose the cell contents to water.

Keep away from children.

Replace only with the part number specified for this IBM product. Use of a

different battery may present a risk of fire or explosion. The battery connector is

polarized; do not attempt to reverse the polarity.

Dispose of the battery according to local regulations.

Caution: For safety when running the printer test, make sure personal articles

such as ties, necklaces, or bracelets do not get caught in the moving print head.


Appendix D. Safety Information 189

Safety Information-Arabic—





Safety Information-Brazilian Portuguese



CAUTION:

Quando produtos a laser (unidades de CD-ROM, unidades de DVD,

dispositivos de fibra ótica, transmissores, etc.) estiverem instalados, observe

o seguinte:

v Não remova as tampas. A remoção das tampas de um produto a laser pode

resultar em exposição prejudicial à radiação de laser. Nenhuma peça

localizada no interior do dispositivo pode ser consertada.

v A utilização de controles ou ajustes ou a execução de procedimentos

diferentes dos especificados aqui pode resultar em exposição prejudicial à

radiação.

Cuidado, instruções para bateria de chumbo-ácido:

Este produto contém uma bateria de chumbo ácido selada. Apenas técnicos

autorizados podem tentar remover ou substituir a bateria.



Não abra, incinere ou provoque curto-circuito na bateria. Se a bateria estiver

danificada ou vazando, não a toque com as mãos desprotegidas.

Para garantir proteção constante contra risco de incêndio, o fusível do cabo da

bateria deve ser substituído por um fusível de mesmo tipo e classificação. Apenas

técnicos qualificados podem tentar substituir o fusível do cabo da bateria.

Cuidado:

Uma bateria de lítio pode causar incêndio, explosão ou queimaduras graves. Não

recarregue, desmonte ou aqueça acima de 100°C (212°F), não utilize solda

diretamente na célula, nem incinere ou exponha o conteúdo da célula à água.

Mantenha longe do alcance de crianças.

Substitua apenas pelo número de peça especificado para este produto IBM. A

utilização de uma bateria diferente representa risco de incêndio ou explosão. O

conector da bateria é polarizado; não tente reverter a polaridade.

Descarte a bateria de acordo com as regulamentações locais.

Cuidado: Por questão de segurança, ao executar um teste da impressora,

assegure que artigos pessoais como gravatas, correntes ou pulseiras não se

prendam na cabeça de impressão em movimento.



Safety Information-French



CAUTION:

Si des produits laser sont installés (tels que des unités de CD-ROM ou de

DVD, des périphériques contenant des fibres optiques ou des

émetteurs-récepteurs), prenez connaissance des informations suivantes:

v N’ouvrez pas ces produits pour éviter une exposition directe au rayon

laser. Vous ne pouvez effectuer aucune opération de maintenance à

l’intérieur.

v Pour éviter tout risque d’exposition au rayon laser, respectez les consignes

de réglage et d’utilisation des commandes, ainsi que les procédures

décrites dans le présent document.

ATTENTION - Instructions relatives aux batteries au plomb et à l’acide plomb

et acide.



Ce produit contient une batterie au plomb et à l’acide plomb et acide scellée. Faire

appel à un personnel qualifié pour enlever ou remplacer la batterie.

Ne pas ouvrir la batterie, ne pas la jeter au feu ou la mettre en court-circuit. En cas

de détérioration ou de fuite de la batterie, ne pas toucher cette derniére à mains

nues.

SECURITE INCENDIE : ne remplacer le fusible du câble de la batterie que par un

fusible de même type et de même calibre. Faire appel à un personnel qualifié pour

remplacer le fusible du câble de la batterie.

Attention:

Prenez garde aux risques d’incendie, d’explosion ou de brûlures graves liés à

l’utilisation d’une pile au lithium. Ne la rechargez pas et ne la déamontez pas. Ne

l’exposez pas à une température supéeriure à 100 °C, ne la soudez pas, ne la

faites pas brûler et n’en exposez pas le contenu à l’eau.

Gardez la pile hors de portée des enfants.

Si vous la remplacez, commandez une pile de rechange de e. même référence.

Toute autre pile risquerait de prendre feu ou d’exploser. Le connecteur de la pile est

polarisé. N’essayez pas d’inverser la polarité.

Pour le recyclage ou la mise au rebut, reportez-vous à. la ré.glementation en

vigueur.

Attention : Avant d’effectuer les tests de l’imprimante, enlevez tout objet

susceptible de se coincer dans la téte mobile d’impression (cravate, bracelet, collier,

etc.).



Safety Information-Hebrew







Safety Information-Korean



Note: In the UK, by law, the powercord must be disconnected after thetelephone line cable.

Note: In the UK, by law, the telephonecable must be connected after the powercord.





Safety Information-Italian



Spegnere tutte le unita' (OFF).

Scollegare il cavo dialimentazione dalla presa.

Accendere tutte le unita' (ON).

Spegnere tutte le unita' (OFF).

Collegare il cavo di alimentazionealla presa.

Collegare i cavi segnali alle unita'.

Collegare i cavi segnali airispettivi connettori.

Scollegare i cavi segnalidalle prese.

Scollegare i cavi segnali dalleunita'.

La corrente elettrica di alimentazione deltelefono e dei cavi di comunicazione e'pericolosa. Per evitare scosse elettrichecollegare e scollegare i cavi, nella sequenzamostrata in figura, quando si installa, sitrasporta o si tolgono i coperchi di questoprodotto o delle unita' ad esso collegate.Non maneggiare i cavi di interconnessionedurante temporali.

CAUTION:

Quando si installano prodotti laser come, ad esempio, le unità DVD, CD-ROM,

a fibre ottiche o trasmettitori, prestare attenzione a quanto segue:

v Non rimuovere i coperchi. L’apertura dei coperchi di prodotti laser può

determinare l’esposizione a radiazioni laser pericolose. All’interno delle

unità non vi sono parti su cui effettuare l’assistenza tecnica.

v L’utilizzo di controlli, regolazioni o l’esecuzione di procedure non descritti

nel presente manuale possono provocare l’esposizione a radiazioni

pericolose.

Attenzione, istruzioni relative alla batteria al piombo:



Questo prodotto contiene una batteria al piombo sigillata. La rimozione o la

sostituzione della batteria deve essere effettuata solo da personale qualificato.

Non aprire, gettare nel fuoco o cortocircuitare la batteria. Non toccare la batteria a

mani nude se questa è danneggiata o non ermeticamente chiusa.

Per evitare il rischio di incendi, sostituire il fusibile della batteria con un fusibile dello

stesso tipo e con le stesse caratteristiche. La sostituzione del fusibile deve essere

effettuata solo da personale qualificato.

Attenzione:

Una batteria al litio può incendiarsi, esplodere o causare ustioni. Non ricaricarla,

non smontarla, non riscaldarla ad una temperatura superiore a 100° C, non

saldarla, non incenerirla, non gettarla in acqua.

Tenere la batteria lontano dalla portata dei bambini.

Sostituirla soltanto con una batteria contrassegnata dal numero parte specifico per

questo prodotto IBM. L’utilizzo di un altro tipo di batteria può determinare rischi di

incendio o di esplosione. Il connettore della batteria è polarizzata; non tentare di

invertire la polarità.

Smaltire la batteria secondo la normativa in vigore (D.Lgs. 22 del 5/2/97) e

successive disposizioni nazionali e disposizioni locali.

Attenzione: Per motivi di sicurezza, mentre si eseguono le prove della stampante,

prestare attenzione che oggetti personali (quali cravatte, catenine e braccialetti) non

rimangano impigliati nella testina di stampa in movimento.



Safety Information-Spanish



Primero, quite el cable de latoma de alimentación.

Encienda el dispositivo.

La corriente eléctrica de la alimentación,teléfono y cables de comunicación es peligrosa.Para evitar peligro de descargas cuando instale,mueva o abra las cubiertas de este producto ode un disp. conectado, conecte y desconectelos cables tal como se muestra a continuación.

Apague Todo.

Quite todos los cables de losdispositivos.

Conecte el cable de alimentacióna la toma de alimentación.

Primero, conecte todos los cablesa los dispositivos.

Apague Todo.

Conecte los cables de señala los receptáculos.

Quite los cables de señal delos receptáculos.

CUIDADO:

Cuando instale productos láser (como, por ejemplo, CD-ROM, unidades DVD,

dispositivos de fibra óptica o transmisores), tenga en cuenta las advertencias

siguientes:

v No retire las cubiertas. Si retira las cubiertas del producto láser, puede

quedar expuesto a radiación láser perjudicial. Dentro del dispositivo no

existe ninguna pieza que requiera mantenimiento.

v El uso de controles o ajustes o la realización de procedimientos que no

sean los que se han especificado aquí pueden dar como resultado una

exposición perjudicial a las radiaciones.

Precaución - instrucciones para las baterías de ácido de plomo:



Esta característica de producto contiene una batería de ácido de plomo sellada.

Solamente puede ser extraída o reemplazada por personal cualificado del servicio

técnico.

No abrir, arrojar al fuego ni provocar cortocircuitos en la batería. Si la batería

resulta dañada o presenta fugas, no tocarla sin protección en las manos.

Como protección frente a posibles incendios, el fusible del cable de la batería debe

sustituirse por otro fusible del mismo tipo y clasificación. Dicho fusible sólo puede

ser reemplazado por personal cualificado del servicio técnico.

Precaución:

Una batería de litio puede causar un incendio, una explosión o quemaduras graves.

No recargar, desmontar, calentar por encima de los 100 grados C (212 grados F),

soldar directamente a la pila, incinerar o mojar el contenido de la pila.

Manténgala alejada de los niños.

Sustitúyala sólo con el número de pieza que se especifica para este producto IBM.

El uso de una batería distinta puede causar riesgos de incendio o explosión. El

conector de batería está polarizado; no intente invertir la polaridad.

Deseche la batería se acuerdo con la normativa local.

Precaución: Por razones de seguridad, al efectuar pruebas de impresora

asegùrese de que los artículos personales tales como corbatas, collares o pulseras

no queden atrapados en el cabezal en marcha.



Safety Information-German

VORSICHT

Um gefährliche Spannungen zu vermeiden, dürfen während eines Gewitters

an diesem Gerät keine Kabel angeschlossen oder gelöst werden, ferner keine

Installation, Wartung oder Rekonfiguration durchgeführt werden.

VORSICHT

Aus Sicherheitsgründen

v darf das Netzkabel nur an eine Schutzkontaktsteckdose angeschlossen

werden.

v dürfen für den Anschluβ anderer Geräte an den Drucker auch nur

Schutzkontaktsteckdosen verwendet werden.

VORSICHT

Die Signalkabel nach Möglichkeit mit einer Hand anschlieβen oder lösen, um

gefährliche Körperströme zu vermeiden, die bei Berühren zweier Flächen mit

möglicherweise unterschiedlichen elektrischen Potentialen auftreten können.



CAUTION:

Wenn ein Laserprodukt (z. B. CD-ROM-Laufwerke, DVD-Laufwerke, Einheiten

mit Glasfaserkabeln oder Transmitter) installiert ist, beachten Sie folgendes.

v Das Entfernen der Abdeckungen des CD-ROM-Laufwerks kann zu

gefährlicher Laserstrahlung führen. Es befinden sich keine Teile innerhalb

des CD-ROM-Laufwerks, die vom Benutzer gewartet werden müssen. Die

Verkleidung des CD-ROM-Laufwerks nicht öffnen.

v Steuer- und Einstellelemente sowie Verfahren nur entsprechend den

Anweisungen im vorliegenden Handbuch einsetzen. Andernfalls kann

gefährliche Laserstrahlung auftreten.

Achtung! Die folgenden Anweisungen zur Blei-Säure-Batterie beachten:

Dieses Produkt enthält eine abgedichtete Blei-Säure-Batterie. Die Batterie sollte nur

von qualifiziertem Fachpersonal entfernt oder ersetzt werden.



Batterie nicht öffnen, verbrennen oder kurzschließen. Ist die Batterie beschädigt

oder undicht, nicht mit bloßen Händen berühren.

Zur Vermeidung von Brandgefahr die Sicherung im Batteriekabel nur durch eine

Sicherung mit gleichem Nennwert und gleicher Charakteristik ersetzen. Die

Sicherung sollte nur von qualifiziertem Fachpersonal entfernt oder ersetzt werden.

Achtung:

Lithiumbatterien sind feuergefährlich, explosiv und können schwere Verbrennungen

verursachen. Batterie nicht wiederaufladen, öffnen oder über 100 Grad Celsius

erhitzen; die Zelle nicht direkt anlöten, verbrennen oder den Inhalt der Zelle mit

Wasser in Berührung bringen.

Batterie nicht in Reichweite von Kindern aufbewahren.

Eine verbrauchte Batterie nur durch eine Batterie mit der für dieses IBM Produkt

spezifizierten Teilenummer ersetzen. Andere Batterien können sich entzünden oder

explodieren. Der Batterieanschluß hat zwei verschiedene Pole; beim Anschließen

die Pole nicht vertauschen.

Batterie gemäß den örtlichen Richtlinien für Sondermüll entsorgen.

Achtung: Während des Druckertests darauf achten, daß Halstücher, Krawatten

Armbänder oder Halsketten nicht am Schreibkopf hängen bleiben.



Safety Information-Traditional Chinese









Index

Numerics4800 assemblies

filler panel assemblies 172

Model 001 162

Models 102 and 732 166


Models 202, 20E, and 752 170

Models 242, 24E, and 753 168

optional feature assemblies 174

4800 control procedures 159

Aaccessing POS Device Diagnostics 27

Bbattery

sealed lead acid, recycling ix

battery, remove and replaceModel 001 64



Models 202, 20E, and 752 123

Models 242, 24E, and 753 78

SureBase 64

beep codes, POST 35

BIOS level, display 159

BIOS, flash update procedure 159

blank lock insert, removing and replacing 62

bracket, feature card, remove and replaceModel 102/202/20E/732/752 130

Model 142/242/24E/733/753 88

CCD-ROM/DVD-ROM drive, remove and replace

Models 202, 20E, 752 148

Models 242, 24E, and 753 109

closure, diskette drive, remove and replaceModel 102/202/20E/732/752 128

Model 142/242/24E/733/753 86

common removals 37

connector card, remove and replaceModel 102/202/20E/732/752 124

Model 142/242/24E/733/753 80

connector locationsModel 102 140

Model 142 99

Model 732 142

Model 733 101

Models 202, 20E, and 752 144

Models 242, 24E, and 753 103

SureBase 67

control card, remove and replace 41

control procedures 159

cover, remove and replace 45

CPU, remove and replaceModel 102/202/20E/732/752 125

Model 142/242/24E/733/753 81

Ddamage from electrostatic discharge 185

diagnostic self-tests 35

dimensions 2

diskette drive closure, remove and replaceModel 102/202/20E/732/752 128

Model 142/242/24E/733/753 86

diskette drive, installing, Model

142/242/24E/733/753 85

diskette drive, remove and replaceModel 102/202/20E/732/752 127

Model 142/242/24E/733/753 83

display system information 159

disposal of equipment ix

Eelectronic emissions 182

electrostatic discharge (ESD) 185

end of life disposal ix

equipment disposal ix

Ffan, remove and replace

Model 102 133

Model 142 108

Model 242/24E/753 112

Models 202, 20E, and 752 151

FCC statement 182

feature card bracket, remove and replaceModel 102/202/20E/732/752 130

Model 142/242/24E/733/753 88

feature card, remove and replaceModel 102/202/20E/732/752 129

Model 142/242/24E/733/753 87

featuresoptional 17

standard 17

feet, remove and replace 51

filler panel assemblies 172

flash BIOS update procedurepower interruption 159

foam strip, cover/upper pan, Model

142/242/24E/733/753 49

front panelModels 102 and 732 6


Models 202, 20E, and 752 12

Models 242, 24E, and 753 15

SureBase 4

front panel indicators 2



Hhard-disk drive size, display 159

hard-disk drive, remove and replaceModel 142/242/24E/733/753 91


upper, Model 242/24E/753 116

upper, Models 202, 20E, and 752 154

heat sink, remove and replaceModel 102/202/20E/732/752 125

Model 142/242/24E/733/753 81

help, POS Device Diagnostics 27

hot plugging USB devices 19

hub assemblies 162

II/O devices 18

I/O tray, removing and replacing 56

IBM publications Web site ii

indicators, front panel 2

Intel software license agreement 181

isolating problems 24

Jjumper locations

Model 102 140

Model 142 99

Model 732 142

Model 733 101

Models 202, 20E, and 752 144

Models 242, 24E, and 753 103

SureBase 67

LLED states

SureBase 27

SurePOS 730 and SurePOS 750 29

lock 4

lock aligner 60

lock assembly, remove and replaceModel 102/202/20E/732/752 137

Model 142/242/24E/733/753 94

lock insert, remove and replace 60

lock wire and spring, Model 242/24E/753 114

lock wire and spring, Models 202, 20E, and 752 153

logic card, SureBase 67

logic indicatorsSureBase 27


Mmachine type, display 159

main menu, SurePOS 750/730 Service Diskette 25

memory moduleinstalling 53

removing 55

messages, POST error 31

Model 001 assemblies 162

Models 102 and 732 assemblies 166

Models 142 and 733 assemblies 164

Models 202, 20E, and 752 assemblies 170

Models 242, 24E, and 753 assemblies 168

Nnotices, electronic emissions 182

Ooptional feature assemblies 174

optional features 17

options test menu, SurePOS 750/730 Service

Diskette 25

overview, service diskette 25

overview, system 1

Ppan, upper, Models 202, 20E, and 752 156

parallel port, remove and replaceModel 732 131

Model 733 89

Models 202, 20E, and 752 132

Models 242, 24E, and 753 90

planar board, remove and replaceModel 102/202/20E/732/752 138

Model 142/242/24E/733/753 95

SureBase 67

POS Device Diagnostics 26

POST (power-on self test) 24

POST beep codes 35

POST error messages 31

power supply, remove and replaceModel 102/202/20E/732/752 146

Model 142/242/24E/733/753 105

SureBase 69

uninterruptible, SureBase 71

power switchSureBase 3

SurePOS 730 and 750 2

power-on self test (POST) 24

powered USB connectors 20

problem determination 23

problem diagnosisSureBase 27


problem isolation 24

publications Web site ii

publications, related viii

Rreader comment form xiii

rear door springs 58

rear door, Model 001 58

rear panelModel 102 7



rear panel (continued)Model 142 10

Model 732 8

Model 733 11

Models 202, 20E, and 752 13

Models 242, 24E, and 753 16

SureBase 5

recover from flash BIOS update error condition 159

recyclingsealed lead acid battery ix

related publications viii

removing and replacingair dam 39

battery, Models 102 and 732 122

battery, Models 142 and 733 76

battery, Models 202, 20E, and 752 123

battery, Models 242, 24E, and 753 78

battery, SureBase 64

bezel 40

blank lock insert, keyboard 62

bracket assembly, feature card, Model

102/202/20E/732/752 130

bracket, feature card, Model

142/242/24E/733/753 88

CD-ROM/DVD-ROM drive, Models 202, 20E,

752 148

CD-ROM/DVD-ROM drive, Models 242, 24E, and

753 109

closure, diskette drive, Model

142/242/24E/733/753 86

closure, diskette-drive, Model

102/202/20E/732/752 128

connector card, Model 102/202/20E/732/752 124

connector card, Model 142/242/24E/733/753 80

cover 45

CPU, Model 102/202/20E/732/752 125

CPU, Model 142/242/24E/733/753 81

diskette drive closure, Model

142/242/24E/733/753 86

diskette drive, Model 102/202/20E/732/752 127

diskette drive, Model 142/242/24E/733/753 83, 85

diskette-drive closure, Model

102/202/20E/732/752 128

fan, Model 102 133

fan, Model 142 108

fan, Model 242/24E/753 112

fan, Models 202, 20E, and 752 151

feature card bracket, Model

142/242/24E/733/753 88

feature card, Model 102/202/20E/732/752 129

feature card, Model 142/242/24E/733/753 87

feature-card bracket assembly, Model

102/202/20E/732/752 130

front door 52

hard drive, Models 102 and 732 134

hard-disk drive, Model 142/242/24E/733/753 91

hard-disk drive, upper, Model 242/24E/753 116

hard-disk drive, upper, Models 202, 20E, and

752 154

heat sink, Model 102/202/20E/732/752 125

heat sink, Model 142/242/24E/733/753 81

removing and replacing (continued)I/O tray 56

keyboard blank lock insert 62

lock aligners 60

lock assembly, Model 102/202/20E/732/752 137

lock assembly, Model 142/242/24E/733/753 94

lock insert 60

lock wire and spring, Model 242/24E/753 114

lock wire and spring, Models 202, 20E, and

752 153

memory modules 53, 55

Model 102/202/20E/732/752 FRUs 119

Model 142/242/24E/733/753 FRUs 73

pan assembly, upperModel 242/24E/753 117

pan, upper, Models 202, 20E, and 752 156

parallel port, Model 732 131

parallel port, Model 733 89

parallel port, Models 202, 20E, and 752 132

parallel port, Models 242, 24E, and 753 90

planar board, Model 102/202/20E/732/752 138

planar board, Model 142/242/24E/733/753 95

planar board, SureBase 67

power supply, Model 142/242/24E/733/753 105

power supply, SureBase 69

power supply, uninterruptible, SureBase 71

power supply,Model 102/202/20E/732/752 146

rear door springs 58

riser card, Model 102/202/20E/732/752 147

riser card, Model 142/242/24E/733/753 107

springs, rear door 58

uninterruptible power supply, SureBase 71

upper hard-disk drive, Model 242/24E/753 116

upper hard-disk drive, Models 202, 20E, and

752 154

upper pan assemblyModel 242/24E/753 117

upper pan, Models 202, 20E, and 752 156

retention latch 21

riser cardModel 102/202/20E/732/752 147

Model 142/242/24E/733/753 107

running setup utility 159

Ssafe mode configuration 160

safety notices 190

self-test, diagnostic 35

service diskette overview 25

setup procedure 159

software license agreement, Intel 181

springs, rear door 58

standard features 17

states, LEDSureBase 27


SurePOS 750/730 Service Diskettemain menu 25

options test menu 25

test menu 25


Index 219

SurePOS 750/730 Service Diskette (continued)utilities menu 26

system diagnosticsSurePOS 750/730 Service Diskette 25

system overview 1

Ttask information 23

test menu, SurePOS 750/730 Service Diskette 25

trademarks 186

Uuninterruptible power supply, SureBase 71

update flash BIOS 159

upper hard-disk drive, Model 242/24E/753 116

upper hard-disk drive, remove and replaceModel 242/24E/753 116

Models 202, 20E, and 752 154

upper pan, remove and replace, Models 202, 20E, and

752 156

USB hub logic card connector, SureBase 67

using POS Device Diagnostics 26

utilities menu, SurePOS 750/730 Service Diskette 26

Vview connected devices 26

Wweb site viii

Web site for IBM publications ii



Readers’ Comments — We’d Like to Hear from You

SurePOS 700 Series


Publication No. GY27-0363-03

We appreciate your comments about this publication. Feel free to comment on specific errors or omissions,

accuracy, organisation, subject matter, or completeness of this book. The comments you send should pertain to

only the information in this manual and the way in which the information is presented.

For technical questions and information about products and prices, please contact your IBM branch office, your IBM

business partner, or your authorized remarketer.

For general questions, please call ″Hello IBM″ (phone number 01803/313233).

When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any

way it believes appropriate without incurring any obligation to you.

Comments:

Thank you for your support.

To submit your comments:

v Send your comments to the address on the reverse side of this form.

If you would like a response from IBM, please fill in the following information:

Name

Address

Company or Organization

Phone No. E-mail address

Readers’ Comments — We’d Like to Hear from You GY27-0363-03

GY27-0363-03

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