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Behaviour change in the workplace

02.04.2014

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Introduction.

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Hearts & Minds. Research Tools.

Vis

itor

hospitalit

y

Sta

ff lu

nch r

oom

Prin

tin

g a

nd

copyin

g

Quie

t w

ork

ing

Confid

entia

l

phone c

alls

Work

ing

environm

ent

locatio

ns

Confe

rence c

alls

/

Vid

eo c

onfe

rencin

g

-100

100

Meetin

g

room

s

Ele

ctr

onic

fili

ng

Inte

ractio

n w

ith

colle

agues

Work

ing

environm

ent

Am

bie

nce

Bevera

ge s

tatio

ns

Show

ers

Bre

akout space

How you work Wellbeing Information

Needs

met

50

-25

-50

21

-9

62

34

64

40

51

62

44

-34

62

-35 -30

-18

12 10 9

-3

14

35

-20

41

-12

37

75

25

-75

38

17 32

65

0

-22

3

Communication

Activity Support Questionnaire Is it well supported? Is it important?

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Sustainability Wheel

Hearts & Minds. Research Tools.

Sustainability

20

40

60

80

100

Least

important

Very

important

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20

40

60

80

100

Least

important

Very

important

Sustainability

Represents how well

it currently performs

Represents how

important it is to the

business

Hearts & Minds. Research Tools.

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Planning principles. Big wins.

“New workplace = new behaviours”

Flexibility in layout – plan for longevity

Work with, not against, the building fabric

Everyone has direct access to natural daylight

Consolidate cellular spaces within the darker

floor plate

Consolidate resource areas – distribution of

shared spaces

Allow teams to flex within the space

Encourage opportunities for collaboration

Use materials that will stand the test of time

Keep a neutral base palette

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...so connect the new workplace with:

Reinforcing new, more sustainable behaviours

Careful and appropriate selection of materials

Encourage positive cultural initiatives

Lifecycle mentality

Brand values – the message (both internally and

externally)

Old habits die hard….

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Farleigh Court I Flax Bourton I BS48 1UR T 01275 465 200

The Printworks I Dunstable Rd I TW9 1RR T 020 8439 2970

www.harmsentilneyshane.com