HAZARDS AND EFFECTS MANAGEMENT PROCESS (HEMP) …

HAZARDS AND EFFECTS MANAGEMENT PROCESS (HEMP)

PETRONAS PDB RETAIL STATIONS

Hazards and Effects Register (HER)

Bowtie for Major Risks

Critical Activity Catalogue (CAC)

Remedial Action Plan (RAP)

Safety Critical Elements (SCE)

Signature

Signature

Signature

Signature

Rev. 07 Issue Date Nov-20 Next Review Date Nov-25

Name Designation

Azureen Azita Bt Abdullah Head (Retail Sales & Operations)

M Farid B Mustafa Business Technical Authority

Ian Malcolm Cruddas Head (Non Fuel Business)

Name Designation

Prepared by:

Name Designation

Wan Jing Loo (Jesslyn) Executive (HSE Risk)

Azwan Kamarudin Technician II (HSE Risk)

M Safrizan B Mohamad Manager (HSE Risk)Reviewed/ Validated

by:

Approved by:

Endorsed by

Name Designation

Manager (Retail Engineering & Resolution)Huszailelawati Daley Bt M Hassim

Open

07/10/20

26/11/2020

26/11/2020

wanjing.loo

Stamp

1

IMPACT

LIK

ELIH

OO

D

* For chronic health effects

Open

Hazard.

No.Hazard Activity Location / Source of Hazard Threats

Top EventConsequences P E A R

Risk

RatingRisk Category Remarks

H-01

1. Storage of LPG cylinder for sale 1. LPG storage cage

1. Cylinder tampered (Vandalism , theft)

2. Impact due to hit by moving vehicle

3. Defect on LPG cylinder seal/ valve

during receiving

LOC

Asset damage

FireA4 - A2 A2 A4 Low

References:

1. PS Jln Datuk Ismail Hashim

2. PS Sg Dua

3. PS Tmn Putra Indah

4. PS Pengkalan Utama

Control:

1. Anti-theft/ anti-climb storage cage with lock

2. Construction of bolard pole at LPG storage cage

3. Installation of safety signage to alert customer

4. Daily visual inspection on LPG cylinder

1. Handling of LPG cylinder 1. LPG cylinder 1. Hit by LPG cylinderHit by the cylinder

Injury B2 B2 Low

H-02

2.01 Lube and seal oil 1. Maintenance of air compressor (maintained by vendor)

2. Car servicing at workshop (by third party)

1. Compressor lubrication system for air

compresor of tyre inflator

2. Lube bay/ workshop

1. Leakage of compressor head

2. Improper handling of scheduled waste

at lube bay

LOC Soil and water contamination

- C1 - - C1 Low

Assumption:

Minor spill happen at all workshop operation

Control:

1. Concrete floor

2. Spill kit

1. Storage of diesel product in underground tank

2. Transfer of diesel product from underground storage tank to dispenser via

pipeline

3. Diesel dispensing by customer

4. Receiving of diesel from road tanker

1. Diesel underground storage tank

2. Product piping and fitting

3. Diesel receiving point

4. Diesel dispenser

5. Diesel receiving hose connection

6. Diesel storage and dispensing on

floating barge (Sarawak & Langkawi

harbour)

1. Tank system defect & corrosion

(corrosiveness of diesel)

2. Failure pipe, joint and fittings (including

gasket)

3. Overfill during customer refueling and

product offloading

4. Loose connection at offloading

5. Unsafe customer action e.g. hose

pulled away, hit dispenser with vehicle


- E3 E1 E2 E3 Very High

References:

1. PS Tun Mustapha, Labuan (2018, 10k liters)

2. gasket related incident

Control:

1. Double wall storage tank and piping sistem

2. Selection of material and design as per PDB PS Design Standard

3. Overfill sensor at nozzle

4. Sump containment

5. Break away coupling

6. Camlock Coupling

7. Mechanical leak detector

8. Ground water monitoring well

9. Oil interceptor

10. Oil spill kit

11. Emergency response

1. Checking of ullage marker at road tanker

2. Product dipping

1. Road tanker man-hole

2. Diesel dipping point

1. Opening road tanker hatch

2. Opening dipping point

Exposure to VOC Health effects:

H304: May be fatal if swallowed and enters

airways (HR: 3)

H373: May cause damage to organs through

prolonged or repeated exposure (HR: 3)

H351: Suspected of causing cancer (HR: 3)

H315: Causes skin irritation (HR: 2)

H332: Harmful if inhaled (HR: 2)

B3 - - - B3 Low

Control:

1. Usage of PPE (Fask mask/ respirator)

1. Storage of petroluem gasoline product in underground tank

2. Transfer of petroleum gasoline from underground storage tank to dispenser

3. Petroleum gasoline dispensing by customer

4. Receiving of petroleum gasoline from road tanker

1. Gasoline underground storage tank

2. Product piping and fitting

3. Gasoline receiving point

4. Gasoline dispenser

5. Gasoline receiving hose conection

6. Gasoline storage and dispensing on

floating barge

1. Tank system defect & corrosion

2. Failure pipe, joint and fittings

3. Overfill during customer refueling and

product offloading

4. Loose conection at offloading

5. Unsafe customer action e.g. hose

pulled away, hit dispenser with vehicle.

6. Collision with other boat (floating

barge) - for PS Beluran, Sabah


Fire

Injury

Asset Damage

- E4 E1 E3 E4 Very High

References:

1. PS Rantau Panjang Incident (2017)

2. PS Gemencheh Incident, gasket related incident, PS Chica (2015) & PS

Simpang Tiga caused GW contamination.

3. PS Pasir Gudang (2018)

4. PS Ayer Itam (2020)

5. PS Cyberjaya (2019 during vapor recovery at the vapor line)

Control:

1. Double wall storage tank and piping sistem

2. Selection of material and design as pe PDB PS Design Standard

3. Overfill sensor at nozzle

4. Sump containment

5. Break away coupling

6. Camlock Coupling

7. Mechanical eak detector

8. Ground water monitoring well

9. Oil interceptor

10. Oil spill kit


5. Checking of ullage marker at road tanker

6. Product dipping

1. Road tanker man-hole

2. Petroleum gasoline dipping point

1. Opening road tanker hatch

2. Opening dipping point

Exposure to VOC Health effects:

H304: May be fatal if swallowed and enters

airways (HR: 3)


H336: May cause drowsiness or dizziness (HR: 2)B3 - - - B3 Low

Control:

1. Usage of PPE (Fask mask/ respirator)

2.06 BTX

H-03 Other Flamable Material

3.01 Cellulosic materials 1. Storage of food products and Kedai Mesra merchandise 1. Packing material, paper rubbish

(combustible material) in store room

1. Unauthorized use of source of fire

2. Direct contact of packaging material

with lighting

3. Short circuit

Fire Injury

Asset damage

- C2 C2 C2 C2 Low

Control:

1. Control of ignition source procedure

2. No smoking sign

3. Installation of smoke detector in store room

4. Fire extinguisher in Kedai Mesra and store room

1.03 LPGs (e.g. propane)

2.03 Diesel/ Bio-Diesel Fuel

2.04 Petroleum gasoline - Primax 95 & 97

Refined Hydrocarbons

Assesed as part of chemical hazard under diesel & bio-diesel, Petrol (Primax 95 & 97) and Kerosene. Details included in 2.03 and 2.04

Refined Hydrocarbons

Open

H-05

5.01 Bottled gases under pressure 1. Cutting/ Welding during angle iron welding to rebar during piping replacement or

cutting of canopy joint during canopy replacement.

2. Storage of CO2 fire extinguisher for firefighting

3. LPG Cylinder (pls refer Hazard No. 1.03 LPGs (e.g. propane))

1. Oxy-acetylene cylinder

2. CO2 fire extinguisher at MSB room,

manager office and server room.

1. Faulty Oxy-acetylene cylinder (during

project/ maintenance)

2. Faulty valve at CO2 extinguisher

LOC Fire/explosion/ Injury / fatality due to hit by high

pressure cylinder B2 - B3 B2 B3 Low

Control:

1. Monthly inspection on fire extinguisher

2. ERP

5.02 Water under pressure in pipe

works

1.Water jetting activity for forecourt cleaning or interceptor cleaning 1. Water jet 1. Equipment faulty

2. Human error/ behaviour

Hit by high pressure

water/object

Injury

B2 - - - B2 Low

Control:

1. Inspection before use

2. Awareness on hazards to staff operating high pressure water pump

5.04 Air under high pressure 1. Inflate tyre 1. Tyre inflator (air compressor) 1. Equipment faulty (e.g. Loose hose)

2. Human error/ behavior

Hit by pressurized object Injury

B2 - - - B2 Low

Reference:

1. Incident at Engen (2016)

Control:

1. Inspection of equipment

H-06

6.01 Personnel at height >2m 1.Inspection of ullage marker on top of road tanker during receiving activity

2. Maintenance of ceiling & lighting at forecourt area

3. Maintenance of roofing & canopy & solar panel

4. Maintenance of MID, spreader & fascia

5. Installation of banner under canopy or at Mesra building

6. Maintenance of vent pipe

7. Skylift activity

1. Top of road tanker

2, 3, 4, 5 & 6. Working using ladder or

scaffolding or raised platform

7. Skylift

1. Improper construction of scaffolding

(erection /dismantling)

2. Loss of balance/uneven platform

surface

3. Human error - unfit personnel,

behaviour issues

Fall from Height Injury/ Fatality

C4 - - - C4 High

Reference:

1. Fatality at Construction site, Pengerang (2017)

2. Skylift topple, KLCC UH (March, 2019)

Control:

1. WAH procedure

2. Scaffold erected by competent scaffolder

3. Scaffold inspected by competent person

4. Usage of safety harness

5. Daily inspection of safety harness

6. Installation of guard rail, wire rope and anti-slip surface on top of road

tanker

7. Training for certified offloaders


6.02 Personnel at height <2m 1. Arranging stock in store room

2. Cleaning of dispenser

3. Change pump topper & lighting

4. Installation/maintenance of indoor air conditioning system.

5. Cleaning of equipments

1. Ladder / steps 1. Loss of balance/uneven platform

surface

2. Human error - unfit personnel,

behaviour issues

3. Unstable/ faulty ladder

Slip, Trip and Fall Injury

D2 - - - D2 Medium

Control:

1. Inspection of ladder before use

2. Awareness on working at height hazards

6.03 Overhead Equipment 1. Maintenance activity involving lifting of object at height

2. Normal Operation

1. Falling of tools during maintenance of

ceiling & lighting, roof & canopy

maintenance, MID, spreader & fascia

maintenance.

2. Overhead equipment (e.g. fan blade)

3. Falling of objects during normal

operation (i.e Ceiling, mirror, etc)

1. Human error - behaviour issues

2. Hand tools not secured (torchlight)

3. Equipment failure (old roof, leaking

parts pf station building)

4. Incompatible material

5. External factor i.e animals on the ceiling

Hit by object Injury

Asset Damage

Reputation Damage

E1 - E1 E1 E1 Medium

Controls:

1. JHA before contractor start work

2. HSE requirements in contract

3. Job Method Statement

4. Equipment specification

H-07

7.01 Objects under tension 1. Maintenance - Lifting using sling/anchor chains

2. Installation of banner under canopy or at mesra buiding

3. Construction activities nearby station

1. Lifting using crane (maintenance)

2. Banner hanging area

3. Construction site near station

1. Mechanical failure (e.g. Loose lifting

chain)

2. Rope come loose/ snap

3. Equipment/ activities from nearby

Dropped object Injury

B3 - B1 B1 B3 Low

Control:

1. Inspection of wire rope

2. Proper tie-up and anchoring point

H-08

8.04 Equipment with moving or rotating

parts

1. Air compressor maintenance

2. Maintenance of big ceiling fan at hyperstation

1. Air compressor & air-cond compressor

fan

2. Big ceiling fan

1. Improper handling Caught in between objects Injury

C3 - - C1 C3 Medium

Controls:

1. Isolation of moving part (compressor in cover, fan up high at ceiling)

8.05 Use of hazardous hand tools

(grinding, sawing)

1. Maintenance activity using hand tools 1. Hand tools, e.g. grinder, drill, etc. 1. Improper handling of hand tool/

placement of body part

Pinch, Abrasion Injury

C3 - - C1 C3 Medium

Controls:

1. JSA before contractor start work

2. HSE requirements in contract

Opening of heavy equipment (cover

of STP sump and oil interceptor)

1. Maintenance/ inspection of STP sump and oil interceptor 1. Cover of STP sump & oil interceptor 1. Heavy and corroded material of cover Cut Injury

C2 - - - C2 Low

8.06 Existance / use of sharp objects 1. Use of knives, machetes and other sharp objects for gardening

2. Walking near sharp objects (e.g. broken tiles at island)

1. Sharp objects/edges 1. Improper handling

2. Sharp edges

Cut

Hit the sharp edges

InjuryC2 - - - C2 Low

Control:

1. Awareness on hazards of sharp objects

8.08 Land transportation 1. Vehicle movement within station compound 1. Movement of road tanker, customer car,

supplier vehicle, motorcycle around station

compound

2. Parking of vehicle (e.g. potential risk to

hit dustbin)

1. Vehicle lost control

2. Unsafe Condition (uneven driveway,

broken tiles at island, unsafe ingress

entrance & egress exist, ponding during

raining, standing within driver's blind

spot)

Hit by vehicle

Accident

Injury/Fatality

Asset Damage

LOC

E4 - E1 E2 E4 Very High

Incident Reference

1.PS Mukim Gali Fatality (2016)

2.PS Pendamar Indah 1, Klang - Child hit by car while crossing the forecourt

(11 October 2018)

3. Hit dispenser/ dustbin/ glass door by vehicle

Control:

1. KP at forecourt to alert on any unsafe condition

2. Impact protection


H-09 Environmental Hazard

9.01 Weather 1. Routine operation 1. Station compound (e.g. old roof that can

cause leaking during heavy rain)

1. Heavy rain, storm, flood 1. Slip and fall

2. Asset damage/ operation

disruption

Asset damage/ operation disruption

B2 - D2 - D2 Medium

Control:


2. Housekeeping

9.03 Tectonic 1. Routine operation 1. Stations located at/ near earthquake

prone area

1. Earthquake

2. Soil movement

Asset damage/ operation

disruption

Asset damage/ operation disruption

- - D2 - D2 Medium

Control:


9.04 Adjacent plant 1. Routine operation 1. Station compound (underground root of

plan)

Root of large trees that can cause damage

to station's underground facilities


disruption

LOC

- - C2 - C2 Low

9.05 Adjacent constuction 1. Routine operation 1. Station compound 1. Drilling actvities from nearby

construction

2. Flying object from nearby construction

sites


disruption

Asset damage

LOC - - C2 - C2 Low

H-10

Dynamic Situation Hazards

Objects under Induced Stress

Hazards associated with differences in height

Hot surfaces

Pressure Hazards

Open

10.01Temperature between 60degC to

100degC

1. Makan@ MESRA

2.Food warmer

3. Microwave

4. Electric Kettle

5. Food maker equipment

1. Kedai MESRA

1. Incompatible material

2. Wrong temperature setting

3. Improper handling of equipment

Equipment failure Injury

Asset damage

Reputation damage D1 D1 D1 D1 Low

Control

1. Assurance (to verify at site)

10.03 Engine and turbine exhaust systems 1. Operation of genset for electricity suply 1. Genset 1. Running of genset Hot surface Fire

Asset damage

Injury

- - B2 - B2 Low

Control:

1. Isolation of genset from working area

H-14

14.xx Open flame 1. Maintenance activity - welding torch

2. Using lighter, smoking

1. Welding torch

2. Lighter

1. In contact of open flame with

combustible material

Contact with flammable/

combustible material

Fire/Explosion

Aset damage

Injury

C3 - D2 D2 D2 Medium

Control:

1. Fire extinguisher


H-15

1. Operation of all electrical equipment (415V average) 1. Equipment Cable

2. All electrical equipment, e.g. motors,

generators, switchboards, lighting, RCUs,

distribution board and switch socket

outlets.

1. Ineffective energy isolation

2. Water and debris ingress

3. Exposed live parts and cable connection

4. Poor wiring works e.g. defective

insulation, grounding, wrong color coding

5. Substandard wiring

Electrical Current Leakage Electrocution

C4 - C1 C1 C4 High

Control:

1. Installation of electrical equipment as per PDB PS Design standard

2. Preventive maintenance by electrical competent person

Reference:

1. Fatality at Electrical Substation (September 2019)

Document reference:

1. Sharing on Electrical Assessment at PETRONAS Service Station by Hj. M

Faudzi Bin M Yasir (Custodian, Electrical Engineering) - 13 March 2017

2. Refer to portal GHSSE/IN-LL/2020-04

1. Operation of all electrical equipment (415V average) 1. Equipment Cable

2. All electrical equipment, e.g. motors,

generators, switchboards, lighting, RCUs,

distribution board and switch socket

outlets.

1. Wrong equipment voltage rating

/overload

2. Water and debris ingress

3. Sub-standard wiring

Overheating Fire

E1 E1 E1 E1 Medium

Incident:

1. 5 fire incidents at MSB (2017)

2. 3 fire incidents at fascia (2017)

3. 3 fire incidents at server room (2017)

15.04 Lightning discharge 1. Exposure to bad weather (working, equipment) 1. Lightning 1. Working outdoor during bad weather

2. Exposed equipment (eg. vent pipe)

3. Non ex-proof lightning near vent stack

during offloading

High voltage and current

induced on object/person

Fire

Asset Damage

E1 - C1 C2 C2 Medium

References:

1. PS Puncak Alam (May, 2020)

2. PS Seri Kembangan (2018)

3. PS Tangkak (2017)

4. PS Rasah (2017)

Note: Fatality in Pengerang (2018) is not being considered here due to the

difference of set up and scenario between site and PS

Control:

1. Installation of LPS as per PDB PS Design Standard

2. Periodic grounding test (every 3 years)

3. Product Offloading procedure

15.05 Electrostatic 1. Customer refuelling

2. Offloading from road tanker

3. Fuel flow in piping

1. Dispenser area

2. Offloading area

1. Electrostatic discharge from customer

refuelling

2. Improper earthing & bonding

Spark Fire

Injury

Fatality

Asset damage C2 - C1 C1 C2 Low

Reference:

1. Fire while refuelling at PS (e.g. PS Jln Masjid Negeri, Pulau Pinang (Oct

2015)

Control:

1. Installation of steel pigeon hole and steel door handle

2. Warning sign on electrostatic hazards

H-16

16.01 Ultraviolet radiation 1. Welding during station maintainance

2. Dipping and product receiving

1. Welding at piping trenching

2. Outdoor under the sun

1. Work under sun Exposure to UV radiation Health effects:

Acute:

Skin – erythema, skin burn.

Eye – cornea inflammation (welder’s flash).

Chronic:

Skin – skin cancer, skin thickening, premature

aging of the skin.

Eye – photokeratitis (inflammation of the cornea),

cataract.

C2 - - - C2 Low

Reference:

HRA Report

1. Warming food in kedai mesra (refer to Hazard 10.01) 1. Microwave at Food To Go area Microwave radiation exposure Excessive exposure to

microwave

Acute: raised body temperature, warming up of

exposed tissues/organs e.g. brain, eyes, genitals,

stomach, liver, kidneys.

Chronic: under investigationA3 - - - A3 Low

Control:

1. Short period of microwave use to reheat food

1. Usage of mobile phone for SETEL app 1. Mobile phone Microwave radiation exposure Excessive exposure to

microwave

Acute: raised body temperature, warming up of

exposed tissues/organs e.g. brain, eyes, genitals,

stomach, liver, kidneys.

Chronic: under investigation A3 A3 Low

Control:

1. Short period of time to utilize SETEL apps for refueling purpose

H-19

19.01 Insufficient oxygen atmospheres 1. Cleaning of oil interceptor (for oil interceptor with depth level that limits ingress

and egress.

1. Oil interceptor 1. Poor ventilation inside confined space Asphyxiation Injury/FatalityB2 - - - B2 Low

Note:

There is no activity involving entry into UST.

19.02 Excessive CO2 1. Release of CO2 fire suppressing agent (at hyperstation which used CO2

supression system at MSB room)

1. MSB Room 1. Automation failure/ valve/ sensor

malfunction

2. Improper isolation

Asphyxiation Injury/Fatality

B4 - - - B4 Medium

Control:

1. Indicator light at MSB room (station equiped with fire supression system)

2. Preventive maintenance of fire supression system (RAP)

16.03 Microwaves

Voltage > 50 V to 440 V in

cables in equipment

15.01 &

15.02

Asphyxiates

Electromagnetic radiation

Electricity

Open flame

Open

19.05 Fixed fire suppression agent 1. Release of Pyrogen fire suppressing agent (at hyperstation which used pyrogen

supression system at MSB room)

1. MSB room 1. Automation failure/ valve/ sensor

malfunction

2. Improper isolation

Asphyxiation Injury/Fatality

B4 - - - B4 Medium

Ref.:

1. External - Fatality due to accidental release of fire suppression agent

during maintenance at bank in Thailand

Control:

1. Indicator light at MSB room (station equiped with fire supression system

2. Preventive maintenance of fire supression system (RAP)

19.06 Smoke 1. Operation of Genset

2. Vehicle moving/ parking in forecourt area

1. Genset

2. Vehicle exhaust

1.Malfunction of Genset or vehicle Excessive CO more than

allowable limit

Localised air pollution

Illness related to respiratory system B2 B2 - - B2 Low

Control:

1. No smoking policy at PS

2. 'No smoking' signage at PS

H-20

20.02 &

20.10

Exhaust fumes

Carbon Monoxide

1. Operation of Genset

2. Operation of Diesel engine (at JKAL and Bentong RnR)

1. Genset

2. Diesel engine

1. Exhaust system leaking in engine room Inhalation of fume Illness related to respiratory system

B2 - - - B2 Low

Control:

1. Exhause pipe outlet ouside of enset building

20.04 Benzene

20.06 Welding fumes 1. Welding Arc welding 1. Poor ventilation Inhalation of welding fumes Personal illness with potential for metal fume

feverC2 - - - C2 Low

Control:

1. Use of PPE while welding

20.07 Tobacco smoke

20.08 HCFC 1. Operation and maintenance of air conditioning system 1. Refrigerant for Air conditioning system 1. Leaking of refrigerant Release of HCFC Ozone depletion- B2 - - B2 Low

Control:

1. Usage of only DOE-approved refrigerant gas

H-21

21.15 &

21.16

Alcohol-containing beverages & Non-

prescribed drugs

1. Any person entering PETRONAS premises or perform work and/or businesses for

or on behalf of PETRONAS, whilst under the influence of any Substance of Misuse;

2. Any person consuming, possessing, distributing, purchasing or selling any

Substance of Misuse whilst in PETRONAS premises without authorization from the

Management

Personnel 1. Person under alcohol or drug influence Human error Injury

Asset Damage

C2 - C1 - C2 Low

Control:

PETRONAS Substance Misuse Policy

21.17 Used engine oils (polycyclic aromatic

hydrocarbons)

1. Vehicle service at workshop/ lube bay 1. Workshop/ lube bay LOC Environmental pollution- C1 - - C1 Low

Control:

1. Proper management of scheduled waste

21.19 Grey and/or black water 1. Empty sewage tank using Indah Water Truck

2. Maintenance of WWTP for station not connected to main sewage system

1. Septic tank

2. WWTP

Exposure to toxic fumes Acute: Dizziness, nausea

A3 - - - A3 Low

Control:

1. Covered septic tank with goose neck

2. Fenced WWTP area

H-22

22.03 Cement dust 1. Maintenance of tiles, floor and forecort area. 1. Cement mixing

Inhalation of dust Personnel illness with potential for adversely

affecting respiratory system B2 - - - B2 Low

Control:

1. JSA

2. PPE usage

22.14 Oil based sludges

H-24

24.01 Food-borne bacteria (e.g E. coli) 1. Customer consuming contaminated / expired food provided/sold at station 1. Food to Go (packed food)

2. Botlled drinks/ hot drinks

3. Contaminated food preparation

counter/ utensil

4. Makan@MESRA

1. Contaminated food

2. Expired food

Ingestion of contaminated

food

Health effects:

Acute: food poisoning; hepatitis A and E,

leptospirosis, typhoid fever food intoxication (can

lead to neuropsychiatric complication and

possibly death)

__________________

Chronic: Nil

C2 - - - C2 Low

References:

1. HRA

Control:

1. Expiry date of food

2. Screening of food suplier

3. Chiller for perishable drink

24.02 Water-borne bacteria

(Water borne pathogen

Leptospirosis)

1. Consuming contaminated food/ drink

2. Working in area with potential presence of water-borne bacteria

1. Water contaminated with the urine from

infected rats urine. E.g. sewers, ditches,

ponds, exposed utensil, food & drink

packaging

Contaminated food/ water

Contact with water

contaminated with the urine

from infected rats urine

Health effects:

Acute: Phase 1- fever, chills, headache, muscle

aches, vomiting, or diarrhea

Phase 2 - more severe; the person may have

kidney or liver failure or meningitis (Weil's

disease).

Chronic: Nil

A4 - - - A4 Low

References:

1. HRA

Control:




24.03 Parasitic insects (pin worms, bed

bugs, lice, fleas, termite) and animal

(rodents)

1. Consuming contaminated food

2. Sharing of telekung

3. Sharing of rest space

1. Improperly cleaned food, hands,

clothing, living sites (pin worms, bed bugs,

lice, fleas )

2. Equipment

Contaminated Food Infection Health effects:

Acute: Phase 1- fever, chills, headache, muscle

aches, vomiting, or diarrhea

A4 - - - A4 Low

References:

1. HRA

Control:




4. Pest control

24.04 Cold and flu virus 1. In contact with other people 1. Sick people/ other personnel carry the

virus

In contact with infected personnel Infection Cold and fluA4 - - - A4 Low

Control:

1. Sick treatmet at approved clinic/ hospital

24.06 Cold and flu virus, Human Immune

deficiency Virus (HIV) & Other

communicable diseases (including

COVID19)

1. Working in area with infected personnel 1. Other personnel - Blood borne

pathogens, airborne: bacteria, virus,

Food/water borne, vector borne

In contact with infected personnel Infection Cold and flu, HIV

Acute: Hepatitis B and C infection, Tuberculosis,

Malaria, Dengue

Chronic: Carrier of Hepatitis B and C Virus;

Hepatitis B and C Virus - liver failure and cancer

(fatal)

A4 - - - A4 Low

Control:

1. Sick treatmet at approved clinik/ hospital

2. Wear face mask

4. Hand sanitizer

5. Social distancing

To be assessed as part of Hazardous wasteBiological hazards

Toxic gas

Toxic liquid

Toxic solid

Assessed as part of chemical hazard under Gasoline. Details included in 2.03 and 2.04

Remarks: Smoking is not allowed at station

Open

24.07 Sting animal/insect (Hornet, bee,

snake)

1. Working in area with hornet/ bee/ snake Insects/animals In contact with insect/ animal Sting/bite from

insects/animals during site

and field works and activities

Injury

Health effects:

Hazardous animal

Acute: General weakness or discomfort, fever, or

headache

Severe wounds (mild to severe if infected).

Rabies, poisoning, allergic reaction

Chronic: Nil

Hazardous insects

Acute: Mild reaction from sting/bites e.g. skin

irritations, pain, swelling etc.

Severe reaction from sting/bite can be potentially

life-threatening for persons who are allergic or

due to multiple stings. Some insect bites are

poisonous

Chronic: Nil

C2 - - - C2 Low

References:

1. HRA

Control:

1. Emergency treatment/ response

H-25

25.01 Manual Material Handling 1. Manual lifting product boxes

2. Manual lifting/ opening of cover for stp sump and oil interceptor

Store room

STP Sump

Oil interceptor

Wrong lifting posture, heavy boxes

Heavy and corroded cover of stp sump

and oil interceptor

Bad posture

Injury

Health effects:

Acute: Muscular discomfort; eyestrain; soreness

to soft tissues (e.g. wrist)

Chronic: Musculoskeletal disorders including work-

related upper limb disorders (e.g. carpal tunnel

disorders, rotator cuff injuries, epicondylitis); neck

and back injuries; repetitive strain injury

C3 - - - C3 Medium

References:

HRA

Control:

1. Awareness on manual handling

2. Use of trolley to transport boxes

25.03 Loud steady noise > 85 dBa 1. Working near compressor room/ gen set room.

2. Working at forecourt.

1. Compressor / gen set

2. Vehicle noise

Over exposure to high noise Acute: Loud steady noise - Temporary threshold

shift

Chronic : Noise-induced hearing loss (Permanent

threshold shift); tinnitus (ringing in the ears)C2 - - - C2 Low

References:

1. HRA

Control:

1. PPE Usage

2. Warning sign at noise-emitting equipment (e.g. Genset, compressor)

3. Isolation of noise-producing equipment (e.g. compressor room & gen set

room)

4. Noise Risk Assessment (RAP)

25.04 Heat stress

(high ambient temperatures)

1. Working at forecourt area

2. Offloading at noon

1. Heat from sunlight Over expose to high

temperature

Acute : exhaustion

cramps, rash, fatigue

___________________

Chronic : Heat stroke (hot, dry skin, confusion,

convulsion, loss of consciousness), can result in

death

B3 - - - B3 Low

References:

1. HRA

Control:

1. Rotation schedule

25.07 Vibration 1. Concrete hacking during station maintenance 1. Hacking & drilling machine/ equipment Over exposure to high

vibration

Acute : <1 Hz, motion sickness

2-20 Hz, balance and vision disturbance

Chronic : Musculoskeletal disorders

B3 - - - B3 Low

References:

1. HRA

Control:


25.08 Workstation 1. Normal operation 1. Roof / canopy at station

2. Station compound

Old / damaged roof

Poorly designed station furniture

Leaking during raining from

roof

Slip and fall

InjuryC2 - - - C2 Low

Control:

1. Housekeeping

25.11 Awkward location of workplaces and

machinery

1. Arrange merchandise at gondola

2. Storing product at store room

1. Different shelves height Prolonged awkward working

position

C2 - - - C2 Low

References:

1. HRA

Control:


25.12 Mismatch of work to physical

abilities

Potential in all operations (e.g. small person opening tank sump) 1. All operation (if mismatched) Medically unfit staff

Long working hours - poor fatigue

management

Improper manpower planning

Acute health impact Acute:

• anxiety

• headache

• suicidal thought

• cognitive, emotional and behavioural symptoms

(impaired or unsafe performance may lead to a

safety incident or production loss with greater

potential consequence),

• general discomfort, e.g. feeling too hot/too

cold, stiff neck, dry throat/eyes, stress

• panic attack (may lead to a safety incident or

production loss)

• fatigue symptoms – progressive decline in

alertness and performance, sleepiness.

Chronic – examples of associated medical

conditions mostly due to body

B3 - - - B3 Low

References:

1. HRA

Control:


Ergonomic hazards

Open

25.13 1. Mismatch of work to cognitive

abilities

1. Potential in all operations (e.g. under qualified supervisor) 1. All operation (if mismatched) Improper manpower planning

Inadequate training

Unavailability of competent person/skilled

worker


• anxiety

• headache









production loss)





B3 - - - B3 Low

References:

1. HRA

Control:


25.14 Long and irregular working

hours/shifts

Potential in all operations (working hours extends outside the regular scheduled

shift hours)

Daily operation Inadequate manpower

Interruption to scheduling

Offloading at odd hours

Fatigue Acute:

• anxiety

• headache









production loss)





C3 - - - C3 Medium

References:

HRA

Control:


25.15 &

25.16

Poor organization and job design &

Work planning issues

Potential in all operations Ambiguity of job requirements

Unclear reporting relationships

Over/under supervision

Poor operator-contractor interface

Inadequate training

Inadequate manpower


• anxiety

• headache









production loss)





B3 - - - B3 Low

25.17 Indoor climate (too hot/ cold/

dry/humid, draughty)

1. Working in store room 1. Office/Indoor environment with poor

Indoor Air Quality (IAQ)

Acute health impact Acute: Sleepiness, Discomfort, eyestrain, allergies,

hypersensitivity, pneumonitis, asthma

C2 - - - C2 Low

References:

HRA

Control:

1. Kedai Mesra temperature adjustment to slightly lower than ambient

temperature

25.18 Improper housekeeping 1. Improper storage area

2. Cluttered

1. Limited work space

2. Blocked escape routes, blocked access to

firefighting equipment

Trip & Fall 1. Injury

2. Delay rescue & emergency response D1 - D1 - D1 Low

Control:

1. Proper storage of stock

2. Racking system propoting FIFO

25.19 Improper posture 1. Opening of STP cover/oil interceptor cover.

2. Lifting of heavy products

1. STP Cover /oil interceptor cover

2. Heavy product boxes

Improper posture while opening STP

cover/ interceptor cover/ lifting boxes

Awkward position Health effects:

Acute: Muscular discomfort; eyestrain; soreness

to soft tissues (e.g. wrist)

Chronic: Musculoskeletal disorders including work-

related upper limb disorders (e.g. carpal tunnel

disorders, rotator cuff injuries, epicondylitis); neck

and back injuries; repetitive strain injury

C3 - - - C3 Medium

References:

HRA

Control:

1. Awareness on manual handling

2. Use of STP sump opener

H-26

26.01 Living on the job/away from family Potential in all operations Living on the job/away from family Homesick foreign worker Built up psychosocial

pressure

Psychosocial impact: Homesickness, missing

family and social events, unable to be involved in

community, feeling of isolation and missing part

of life. Drifting away from spouse and family,

development of different interests and friends,

threatened by spouse's independence, wind-

down period at start of break. Inability to support

spouse in domestic crisis. Difficult to turn off in

leisure time

D2 - - - D2 Medium

26.03 Post-traumatic stress After an incident Anxiety/ trauma after witnessing an

incident

Trauma after incident Post-traumatic stress Psychosocial impactC2 - - - C2 Low

Control:

1. Treatment by medical practitioner

Psychological hazards

Open

26.04 Fatigue Potential in all operations (working hours extends outside the regular scheduled

shift hours)

Interruption in product delivery scheduling Human error due to overtiredness

Product delivery at odd hours






C3 - - - C3 Medium

Control:

1. Shift schedule

2. Proper management of station manning

26.05 Shift work Operation of 24 hours PS Changing rest and sleep patterns

associated with activities

Human error due to overtiredness Fatigue Acute:

• anxiety

• headache









production loss)





C3 - - - C3 Medium

Control:

1. Shift schedule

2. Proper management of station manning

26.06 Peer pressure Posible in all operation Pressure from others at the work location

to behave in a manner which may affect

well-being of the individual

Fatigue

H-27

27.02,

27.03,

27.04 &

27.05

Assault, Sabotage, Theft Operation of PS 1. Dissatisfied person with hostile intent

2. Gangsterism, robbery

1. Dissatisfied customer/ ex-worker, or

criminal

2. Mentally unstable person

Asset damage/loss/ Injury Asset damage/loss

E1 - E1 - E1 Medium

References:

1. PS Persiaran Mahkota Cheras (2016)

2. PS LDP Puchong (May 2018)

3. PS Taman Makmur, Kedah (2018)

4. PS Sprint Highway (2018)

5. PS Kota Kemuning 2 (2018)

Control:

1. Limit operation hours for Kedai Mesra as per REDA Agreement

2. Roller shutter installation as per PDB Design Standard Item 8.9

3. Installation of CCTV requirement at high risk areas as a deterrent


H-28

28.01 Water Water consumption, e.g. for cleaning activity All water faucet at station (e.g, Toilet and

forecourt water faucet)

Faulty water faucet Over usage of water supply Water resource limited creates water shortage- B1 - - B1 Low

Control:

1. Corrective maintenance of faulty faucet

H-29

29.01 Medical unfitness Potential in all operations Medically unfit staff for the task PS Operation Adverse health impact Personal injury

Poor job performance

Interruption to operations

C2 - - - C2 Low

Control:


H-30

30.01 High-level noise 1. Working near noisy equipment./ surrounding 1. Compressor

3. Gen-set (if any)

Over exposure to high noise Acute: Loud steady noise - Temporary threshold

shift

Chronic : Noise-induced hearing loss (Permanent

threshold shift); tinnitus (ringing in the ears) C2 - - - C2 Low

References:

1. HRA

Control:

1. PPE Usage

2. Warning sign at noise emitting equipment (e.g. Genset, compressor)

3. Isolation of noise producing equipment (e.g. compressor room & gen set

room)

H-32

32.01 Sharp / broken object 1. Normal operation 1. Dispenser area

2. Offloading area

Broken tiles that has sharp edges Cut Personal injuryB2 - - - B2 Low

32.02 Unsafe movement vehicle 1. Normal operation 1. Ingress entrance

2. Egress exit

3. Station compound

1. Undedicated entrance and exit

2. Undedicated walkway for pedestrian

Hit by vehicle

Accident

Injury/ fatality

C2 - - - C2 Low

32.03 Illegal / unauthorized parking 1. Normal operation 1. Parking lot 1. Unauthorized parking at station that

can possibly hit the bin

Hit the bin Asset damage D1 - - - D1 Low

32.04 Unsafe driveway 1. Normal operation 1. Dispenser area

2. Station compound

1. Potholes on road Accident InjuryC2 - - - C2 Low

P 09

P 09.01 Land Slide / Erosion/ Soil setlement Normal operation Soil movement

1. Location of station at land slide prone

area

2. Clearing of surface topsoil / vegetation,

earthworks close to station

3. Station located area prone to soil

setlement and soil movement

4. Large trees under underground facilities

that can cause asset damage

Asset damage/ loss

Interruption to station operation - - E1 - E1 Medium

Control:

1. Installation of retaining wall

2. Asset Refresh program (i.e. Soil Settlement Rectification program, Soil

Settlement Study)

Reference:

1. PS Pasir Gudang 3 (erosion)

P 20 Atmospheric Emissions

P 20.09 Air impurities/ pollutants Forecourt operation and gen set operation Emission from vehicle exhaust and gen set

P 21

P 21.20 Industrial wastewater Normal operation 1. Oil interceptor final discharge Damage of oil interceptor

Insuffient/ improper mainrenance

conducted

Excessive discharge of oily

water

1. Soil and groundwater contamination

2. Surface water contamination

3. Non-compliance with legal environmental

standards

- C3 - C2 C3 Medium

Control:

1. Daily inspection of perimeter drain

2. periodic clean up of station drainage system

Security-related hazards

Use of natural resources

Medical

Noise

Liquid Discharges

Climatic / Geological/ Geographical

Design and Layout

Open

P 21.21 Storm water Normal operation All PS Blockage of drainage system Flash flood

Interuption to station operation - - C2 - C2 Low

Control:

1. Daily inspection of perimeter drain

2. periodic clean up of station drainage system

P 22

P 22.15 Hazardous waste Generation of waste during daily activities 1. Material contaminated with

hydrocarbon e.g rags

2. Unused chemical

3. e-waste e.g bulb

4. Oily waste from interceptor

5. Used oil from workshop

Improper management of schedule waste Non-compliance with

Scheduled Wastes

Regulations

1. Legal action by authority

2. Environmental pollution

- - - D2 D2 Medium

Control:

1. Management of scheduled wate as per PDB PS HSE Manual

P 22.16 Non hazardous waste Generation of waste during daily activities 1. Office waste

2. Food waste

3. Garbage from dustbin at forecourt area

(customer)

Improper disposal Land contamination 1. Unhygienic conditions leading to aesthetic

impact and biological hazards- C1 - - C1 Low

Control:

1. Storage of waste in refuse chamber

2. Collection of garbage by contractor for disposal at authorized disposal

area

P 28

P 28.01 Fuel / Electricity Running of machineries/ electrical equipment Usage of electrical equipment Wastage of electricity Excessive use of fuel/

electricity

Depletion of natural resources

- B1 - - B1 Low

Control:

1. Proper use of electrical equipment

P 28.03 Flora (e.g. wood, trees, etc.) Normal operation Under underground facilities/ equipments,

i.e. UGT and sump

Root of big trees that can jeopardise the

equipment's integrity

Asset Damage LOPC

- B3 B3 - B3 Low

Control:

1. Proper housekeeping

P 28.05 Packaging materials Received products / materials; for packaging of products

P 28.07 Processing Material Cleaning activity Cleaning agent - hand liquid, floor cleaner,

dishwashing liquid, toilet cleaner, glass

cleaner

Improper handling of cleaning chemicals Over exposure to Harmful

Chemical / Material

Health effects:

H335: May cause respiratory irritation (HR: 3)

H373: May cause damage to organs through

prolonged or repeated exposure (HR: 3)

H320: Causes eye irritation (HR: 2)

H319: Causes serious eye irritation (HR: 3)


H314 Causes serious eye damage (HR 4)

H318 Causes severe skin burns and eye damage

(HR 4)

A4 - - - A4 Low

References:

Generic CHRA for PS

Control:

1. Use of PPE to handle

P 33

B3 B3 Low

Unfavorable conditions of employment

and work (employee benefits and annual

leave, medical, treatment of workers)

Non-compliance to local

legislation, ILO Forced Labor

Conventions and PETRONAS

Contractors Code of Conduct

on Human Rights (CoCHR)

1. Disruption to business

2. Legal non-compliance

3. Reputation damage

4. Potential legal suit

5. Loss of business opportunity and financing by

investor and lender

B2 B2 Low

Unfavorable workplace/ accommodation

(health & safety)






1. Protest by workers causing project delay

2. LTI





investor and lender

B3 B3 Low

Prohibition of freedom of association Non-compliance to local










investor and lender

B3 B3 Low






investor and lender

B3 B3 Low

Discrimination in hiring terms (wage &

benefits, gender, race, ethnicity, religion,

health condition)






investor and lender

B3 B3 Low






investor and lender

B3 B3






Undocumented workers (including

incomplete/ wrong/ falsified

documentation)






Late/ non-payment of salary

1. Stop work due to raid





investor and lender






Child labor and young workers

Low

PDB retail stationExecution of workPoor hiring practices of contractor

workers

P 33.01

B3 B3 Low











Social Performance






Forced labor

Assessed under Cellulosic material

Use / Removal / depletion of natural resources

Toxic Substances / Spent materials / wastes (Solid)

Open

Project construction/ operations PDB retail stations Cultural insensitivity or/ and inappropriate

behavior towards workers, ineffective

grievance mechanism

Assault and threats on staff

and other workers

Company activities dependent on local

infrastructure & public facilities (i.e.

access roads bank, clinics)

Assault on workers and

demonstration by

community due to

overstretch of local

infrastructure (e.g. road)

1. Protest by community causing project delay

2. LTI

B2 B2 Low

Overstretch / overuse of natural resources Assault on workers and

demonstration by

community due to depletion

of natural resources and

ecosystem (water, food

stock)


A2 A2 Low

P 33.05 Improper land management Project construction/ operations PDB retail station Lack of consultation with affected

stakeholders/improper land acquisition

process/ trespassing of land/ damage of

cultural heritage

Community outrage (e.g.

assault on staff) over land

acquisition (due to loss of

livelihood, loss of traditional

ways of living for indigenous

people, HSSE concern)


2. LTI





investor and lender

A3 A3 Low

P 33.06 Misconduct by third party security Project construction/ operations PDB retail station Misconduct by third party security (use of

force, use of firearm), use of company

vehicles and facilities for misconduct

Assault on workers or

community by third party

security


2. LTI





investor and lender

A3 A3 Low

PDB retail stationsProject construction/ operationsAdverse impact of company

activities to community

P 33.04

B2 Low

Assault on workers and

demonstratation by

community due to nuisance

to locals (i.e. speeding, dust

& noise pollution)

Non-comformance to company HSE

standards, ineffective grievance

mechanism


2. LTI





investor and lender

B2

Low

Community unrest due to

emergency (i.e. fire, pipeline

explosion, hazardous

material release)

Absence of community ERP, improper

evacuation of community during

emergency

B2 B2


2. LTI





investor and lender

P 33.02


2. LTI





investor and lender

P 33.02 Inappropriate behavior of workers

Low

Complaints and

demonstrations on local

employment to local

representative, media, NGO

etc.

Lack of management of workers' logistic

movement

PDB retail station

B3 B3 Low

Project operationIn-migration of workers 1. Disruption to business





investor and lender

B2 B2

Open

2.03 Diesel/ Bio-diesel Fuel2.04 Petroleum Gasoline-

Primax 95& 97

LOC

Threat 1

Tank System defect & corrosion

Barrier 1Automatic Tank Gauging (ATG) installation*for selected PS based on risk identified by PDB

EF 11. Failure/ malfunction of ATG

EFC 11. Fuel Inventory Management Report (FIMR) Monitoring2. Daily inspection by Dealer based on Mystation HSSE Daily Checklist3. Tank inspection and maintenance as per PDB ITPM for ATG

Barrier 2Double wall steel-jacketed tank of underground tank with fiber-reinforced outer layer

EF 11. Improper installation2. Damage during transportation3. Manufacturing defects

EF21. Containment failure

EFC 11. Testing and commissioning as per Inspection and Testing Plan (ITP) during installation and commissioning for new tank

EFC21. Tank inspection and maintenance as per PDB ITPM for Double wall steel tank2. Fuel Inventory Management (FIMR) Report3. Daily inspection by Dealer based on Mystation HSSE Daily Checklist

Threat 2

Failure of pipe, joint and fitting

Barrier 1Material selection of fitting, gasket and pipe system*will change to electrofusion welding type for KPS pipe and fitting moving forward

EF 11. Incompatible material

EF21. Loose connection

EFC 11. Piping system design as per Petronas Petrol Station Technical Standard (PSTS), Chapter 6.0 Mechanical Piping2. MOC for material and design changes

EFC21. QA/ QC by engineers

Threat 3

Overfill during product offloading

Barrier 1Ullage monitoring through daily dipping activity

EF 11. Inaccurate dipping data

EFC 11. Dipping methodology as per requirement in Offloading Procedure

Barrier 2Daily key in Stock in Automatic Stock Replenishment (ASR) System on daily basis

EF 11.Failure to key in by Dealer

Threat 4

Overfill during customer refueling

Barrier 1Overfill sensor at nozzle

EF 1Malfunction of overfill sensor at nozzle spout

EFC 1Inspection and testing as per ITPM for nozzle spout

ConsequenceSpill to the environment, fire, injury , asset damage

Barrier 2Emergency Stop Button (ESB) + Krew Petronas's intervention

EF 1Malfunction of ESB

EFC 11. Inspection and maintenance as per ITPM for ESB

Barrier 3Fireman Switch + Krew Petronas's intervention

EF 1Malfunction or failure of fireman switch

EFC 11. Inspection and maintenance as per ITPM for fireman switch

Barrier 4Tank and dispenser sump

EF 1Compromised sump integrity

EFC 11. Daily inspection by Dealer based on Mystation Daily HSSE Checklist2. Inspection and maintenance as per ITPM for tank and dispenser sump

Barrier 5Oil interceptor (drain bit)

EF 11. Overfill or integrity compromised, i.e. crack, corrugated plate deteriorated2. Not connected / clog of drain bit

EFC 11. Inspection and maintenance as per ITPM for oil interceptor2. Visual inspection on drain bit

Barrier 6Emergency Response (by station ERT)

EF 11. Lack of competency among ERT members2. Inadequate spill kit

EFC 11. Oil Spill Response & Oil Spill Emergency Exercise for ERT members2. Periodic check on the adequacy of spill kit

Barrier 1Mechanical Leak Detector (MLD) / Electronic Leak Detector (ELD)

EF 1Malfunction of MLD/ ELD

EFC 11. Integrity or functionality of MLD/ ELD as per PDB PS Design Standard; PDB Station Inspection & Maintenance Plan

SCE1. Fireman switch

SCE1. Tank sump2. Dispenser sump

EFC 11. Consequence Management

SCE1. Oil interceptor

SCEATG

SCEDouble wall steel-jacketed underground tank

Barrier 2Double wall piping

EF 11. Improper installation2. Leak within the wall is not detected3. Piping failure

EFC 11. Testing and commissioning as per PDB PS Commissioning Work Procedure2. Inspection of fuel presence in "bleed tube"3. Daily inspection by Dealer based on Mystation HSSE Daily Checklist

SCEDouble wall piping

Barrier 3Tank overfill protection- Ball float vent valve

EF 11. Ball float vent valve stuck

EFC 11. Inspection of ball float vent valve as per ITPM

SCEBall float vent valve

Barrier 4Offloading Procedure

EF 11.Noncompliance to procedure

EFC 11. Consequence Management

SCEOverfill sensor

Threat 5

Unsafe customer action, e.g. hose pulled away, hit dispenser with vehicle

Barrier 1Breakaway coupling

EF 1Malfunction / failure of breakaway coupling

EFC 1Inspection and testing as per ITPM for breakaway coupling

SCEBreakaway coupling

Threat 6

Loose connection during offloading

Barrier 2Shear Valve

EF 1Malfunction / failure of valve actuator lever

EFC 1Inspection and testing as per ITPM for Dispenser

SCEShear valve

Barrier 1Camlock coupling (under FMD)

EF 1Camlock coupling fail or not fully clipped

EFC 11. Supervised offloading as per Tatacara Penurunan Bahan Semakan 52. Monthly inspection as per Pemeriksaan lori Tangki Multi Product in Road Tanker Operation Guideline

SCE1. MLD/ ELD

SCE1. ESB

SCE1. Oil spill kit2. Fire extinguisher

Barrier 3Epoxy coating in the internal surface of underground tank for Euro 5 diesel*applicable for new supply tank

EF 11. Improper installation2. Manufacturing defects

EFC 11. Testing and commissioning as per Inspection and Testing Plan (ITP) during installation and commissioning for new tank2. QA/ QC by engineers

Open

6.01 Personnel at Height > 2m

Fall from Height

Threat 1

Improper construction of scaffolding (erection/ dismantling)

Barrier 1PDB Working at Height (WAH) Procedure

EF 11. Procedure not updated/ communicated/ complied with

EFC 11. Periodic review of procedure2. WAH training3. Consequence Management

Barrier 2Review and approval of scaffold design by competent person

EF 11. Design not reviewed and approved by competent person

EFC 11. Include the specific requirement for design review and approval by competent person in contract.2. Verification of design review by contract owner

Threat 2

Loss of balance/ uneven platform surface

Barrier 1PDB WAH procedure

EF 11. WAH procedure not updated/ communicated/ complied with

EFC 11. Periodic review of WAH procedure2. Consequence Management

Threat 3

Noncompliance with requirements

Barrier 1Work supervision at site by Dealer/ Supervisor

EF 11. Noncompliance to procedure/ requirement

EFC 11. Assurance2. UA/ UC3. Consequence Management for ZeTO Rules noncompliance

Threat 4

Human error due to unfit personnel

Barrier 1WAH Training

EF 1Failure to attend WAH Training

EFC 1Mandatorize WAH training for personnel as part of PTW requirement

ConsequenceFatality/ major injury

Barrier 2Emergency Response (ER)

EF 1Unavailability of WAH Rescue Plan

EFC 11. Verification of ER Plan prior to PTW application2. WAH Training

Barrier 1Full body harness

EF 1Defected/ damaged safety harness/ lanyard

EFC 11. WAH Training2. Regular inspection of safety harness and lanyard prior use

Barrier 2Fall protection system, i.e. guardrail/ anti -slip surface

EF 11. Poor condition of fall protection system

EFC 11. Regular inspection of fall protection system through UA/ UC2. Preventive Maintenance

*Road tanker related shall be covered under FMD

Barrier 3Scaffold erected by competent scaffolder

EF 11. Scaffolder does not meet competency requirement

EFC 11. Verify competency by checking scaffolder's certificate2. Include specific requirement for scaffolder in contract

Barrier 4Inspection by certified scaffold inspector

EF 11. Scaffold inspector does not meet competency requirement

EFC 11. Verify competency by checking scaffold inspector's certificate2. Include specific requirement for scaffold inspector in contract

Open

8.08 Land Transportation

Hit by Vehicle

Threat 1

Loss of control by vehicle and unsafe condition (e.g uneven driveway, unsafe ingress entrance & egress exist, ponding during raining, standing within driver's blind spot, improper parking of vehicles)

Barrier 1Traffic controller at forecourt to alert pedestrian on vehicle movement

EF 11. KP not available at forecourt

EFC 11. Requirement of minimum KP on duty at the forecourt

Barrier 2PPE- Reflective vest for personnel working at forecourt

EF 11. Unavailability of reflective vest

EFC 11. Periodic check on the adequacy of PPE at station

ConsequenceFatality/ major injury


EF 11. Emergency contact number not updated

EFC 11. Check the validity of emergency contact number as per DKSH checklist (monthly)2. Conduct emergency exercise & drill

Barrier 1: Impact Protection- Bollard pole in front of Kedai Mesra, diesel standalone, dispenser and offloading area- "Dog Bone" at dispenser island

EF 11. Damaged impact protection

EFC 11. Immediate report of any damaged impact protection for immediate rectification

Barrier 3Forecourt safety features, i.e. dedicated ingress entrance and egress exit, even driveway at station compound

EF 11. Failure/ damaged/ deteriorated ingres and egress, driveway

EFC 11. Immediate report of any damaged impact protection for immediate rectification2. Corrective maintenance of driveway by contractors upon reporting into MESRALINK by the dealer

Open

15.01 & 15.02 Voltage> 50V to 440V in Cables in

Equipment

Electrical Current Leakage

Threat 1

Ineffective energy isolation

Barrier 1Energy Isolation Procedure

EF 11. Procedure not complied with/ updated/ communicated

EFC 11. Periodic review of procedure2. Energy isolation training & refresher (every 3 years)3. Consequence Management

Threat 2

Water and debris ingress

Barrier 1Ingress Protection (IP) compliance, i.e. for Switch Board , IP41 for indoor use (in enclosed buildings) and IP55 for outdoor use, as defined in IEC 60529

EF 11. Unauthorized modification of IP Rating

EFC 11. MOC for change of degree of rating and protection

Threat 3

Exposed live parts and cable connection & poor wiring works, e.g. defective insulation, ineffective bonding& grounding, wrong color coding

Barrier 1Insulation Resistance (IR) Test performed during execution of Inspection and Servicing Contract

EF 11. Failure to perform IR Test as per activity schedule (Inspection & Servicing Contract)

EFC 11. Schedule and report monitoring by Regional Engineer (RE)

Threat 4

Substandard equipment and wiring

Barrier 1Design compliance to Electrical Act 1990 and Electrical Regulation 1994 and relevant standard, i.e. PDB PSTS

EF 11. Design not reviewed and approved by competent person

EFC 11. Include specific requirement for design review by competent person in contract2. Verification of design review by contract owner3. Review of equipment and wiring design by competent person

ConsequenceElectrocution, fire

Barrier 2Earthing resistance not more than 4ohm for MSB and 10ohm for LPS

EF 11.Ineffective of earthing and bonding system due to corrosion and missing equipment (i.e. copper tape)

EFC 11. Inspection and Servicing testing performed on earth resistance and advised effectiveness of the system2. Schedule and report monitoring by Regional Engineer (RE)

Barrier 1Rated 30mA Earth-Leakage Circuit Breaker (ELCB) for protection againts electrical leakage current for Switch Socket Outlet (SSO) and 100mA for others, as per Regulation 36 in Electrical Regulation 1994

EF 11. Inaccurate rating of ELCB

EFC 11. Inspection and Servicing contract to advise on the accurate rating for ELCB2. Schedule and report monitoring by Regional Engineer (RE)

Barrier 2Visual inspection by competent Visiting Engineer, in accordance to Regulation 66, Electricity Supply Act 1990

EF 11. Failure to perform visual inspection as per scheduled

EFC 11. Schedule and report monitoring by Regional Engineer (RE)

Barrier 3Continuity Resistance not more than 1ohm for bonding at all metalic structure

EF 11. Ineffective of bonding system due to corrosion and missing equipment (i.e. copper cable)

EFC 11. Inspection and Servicing testing performed on bonding continuity and advised effectiveness of the system2. Schedule and report monitoring by Regional Engineer (RE)

SCEELCB & its accurate rating

Note: IP rating refers to the level of protection offered by an electrical enclosure against solid and liquid. In an environment where dust/ water could damage electronic component, a sealed enclosure is used to prevent such ingress and safeguard the electronics.

Note: ELCB is a safety device used in electrical installation with high Earth impedance and interrupt the circuit if a dangerous voltage is detected.


EF 1Unavailability of Rescue Plan

EFC 11. Verification of ER Plan prior to PTW application

Open

Barrier Critical Activities Performance Standards Positions Competency

Automatic Tank Gauging (ATG)

installation

1. Verify the inspection and maintenance or ATG

as per scheduled

1. 100% compliance of inspection and

maintenance activity for ATG as per scheduled

ITPM Checklist ITPM Report 1. Regional Engineer (RE)

2. Regional Technician (RT)

Manufacturer/ OEM training on ATG

Double wall steel- jacketed tank of

underground tank with fiber-

reinforced plastic outer layer

1. Testing and commissioning as per ITP during

installation and commissioning for new tank (by

PD&T)

2. Verify the tank inspection and maintenance as

per PDB ITPM for double wall tank

3. Daily inspection by Dealer based on DKSH

Checklist and verification by Third Party Auditor

(monthly basis)

1. 100% completion of inspection and

maintenance as per PDB PS Design Standard (by

PD&T)

2. 100% completion of ITPM as per scheduled for

double wall

3. 100% completion of ITPM Checklist

1. PDB PS Design Standard (by PD&T)

2. ITPM Checklist

3. Third Party Checklist

1. Project Initial Acceptance Report/

Checklist (by PD&T)

2. ITPM Report

3. Completed Third Party Auditor 's

Checklist/ Report

1. Regional Engineer (RE)


3. Dealer

Manufacturer/ OEM training on

double wall tank

2. ASAS Training & refresher

Material selection of gasket and pipe

as per PDB PS Design Standard

1. Assurance to validate the piping system as per

PDB PS Design Standard, Chapter 13- Piping

System

2. Review design of material

1. 100% compliance with PDB PS Design Standard

2. 100% compliance of changes managed

through MOC

1. PDB PS Design Standard, drawings

2. Equipment/ manufacturer (OEM)

manual/ specification

1. Approved for Construction (AFC)

drawing

2. Approved MOC

1. Discipline engineers, i.e.

Mechanical & inspection enginners

(from TSD)


1. Respective SKG training

2. Manufacturer/ OEM training on

pipe, joint and fitting

Piping is double wall type 1. Verify testing and commissioning as per ITP

2. Conduct Preventive Maintenance as per PDB

PS Design Standard, Chapter 25.0 Maintenance

and Inspection Plan

1. 100% compliance with PDB PS Design Standard

2. 100% compliance of changes managed

through MOC

3. 100% completion of ITPM Checklist

1. PDB PS Design Standard, drawings

2. Equipment/ manufacturer (OEM)

manual/ specification

3. ITPM Checklist

1. Approved MOC

2. ITPM Report

1. Discipline engineers, i.e.

Mechanical & inspection enginners

(from TSD)


1. Respective SKG training


piping

Ullage monitoring through dipping

activity

1. Conduct dipping activity as per procedure 1. 100% compliance of dipping conduct prior to

product offloading

1. Conversion table

2. Dip stick

1.Record in Dipping Book 1. Dealer 1. ASAS Training & refresher

Daily key in stock in Automatic Stock

Replenishment (ASR) System on daily

basis

1. Key in stock in ASR System 1. 100% completion of key in on daily basis 1. Dipping Record 1. Updated Inventory system 1. Dealer 1. ASAS Training & refresher

Tank overfill protection- Ball float vent

valve

1. Verify ITPM Report conducted for Ball float

vent valve

1. 100% completion of ITPM as per scheduled 1. ITPM Checklist 1. ITPM Report 1. Regional Engineer (RE)



Ball float vent valve

Offloading Procedure 1. Offloading execution in accordance to

Offloading Procedure

1. 100% compliance to procedure 1. PPM01 2. Completed PPM01 1. Dealer/ KP 1. Certified Offloader

T4: Overfill during customer

refueling

Overfill sensor at nozzle 1. Verify ITPM Report conducted for nozzle

spout




nozzle spout

Breakaway coupling 1. Verify ITPM Report conducted for breakaway

coupling




breakaway coupling

Shear valve 1. Verify ITPM Report conducted for shear valve 1. 100% completion of ITPM as per scheduled 1. ITPM Checklist 1. ITPM Report 1. Regional Engineer (RE)



shear valve

T6: Loose connection during

offloading

Camlock coupling (under FMD) 1. Validate monthly inspection as per

Pemeriksaan Lori Tangki Multi Product in Road

Tanker Operating Guideline (RTOG)

1. 100% compliance to inspection on checklist 1. Checklist Pemeriksaan Lori Tangki

Multi Product (by FMD)

1. Completed inspection checklist 1. Fleet Management Executive 1. RTOG

MLD/ ELD 1. Verify ITPM Report conducted for MLD/ELD 1. 100% completion of ITPM as per scheduled 1. ITPM Checklist 1. ITPM Report 1. Regional Engineer (RE)



MLD/ELD

ESB 1. Verify ITPM Report conducted for ESB 1. 100% completion of ITPM as per scheduled 1. ITPM Checklist 1. ITPM Report 1. Regional Engineer (RE)



ESB

Fireman switch 1. Verify ITPM Report conducted for fireman

switch




fireman switch

Tank & dispenser sump 1. Conduct daily inspection on tank & dispenser

sump

1. 100% completion on daily inspection 1. ITPM Checklist 1. ITPM Report 1. Dealer No specific competency is required

Oil interceptor 1. Conduct daily inspection on oil interceptor 1. 100% completion on daily inspection 1. ITPM Checklist 1. ITPM Report 1. Dealer No specific competency is required

Emergency Response (ER) by Station

ERT

1. Verify the emergency contact number at

station

2. Ensure completeness of PETRONAS Retail HSE

Passport (PRHP) to all KPs

1. 100% accuracy of emergency contact number

2. 100% attendance for PRHP

1. Authorities contact number

2. Training schedule

1. Updated contact number

2. Training record

1. Dealer No specific competency is required

Design compliance to Electrical Act

1990 and Electrical Regulation 1994

and relevant standard, i.e. PDB PSTS

1. Ensure scaffold design is reviewed and

approved by competent person prior approving

the erection

2. Include specific requirement for scaffolder in

contract

1. Drawing approved by competent person

2. 100% compliance to contract requirement

1. Requirement in "Guideline for

Approval of Design Scaffolding 2016"

1. Approved scaffolding design 1. Project engineer (PD&T)



1. WAH Training

Scaffold erected by competent

scaffolder

1. Verify the competency by checking

scaffolder's certificate

2. Include specific requirement for scaffolder in

contract

1. 100% validity of competency


1. Valid competency certificate

2. PTS 18.52.09 Scaffolding Safety

1. Inspection report

2. Competency requirement in

contract

1. Project engineer (PD&T)



1. WAH Training

Inspection by certified scaffold

inspector

1. Verify the competency by checking scaffold

inspector's certificate

2. Include specific requirement for scaffold

inspector

1. 100% validity of competency


1. Valid competency certificate

2. PTS 18.52.09 Scaffolding Safety

1. Inspection report

2. Competency requirement in

contract

1. Project engineer (PD&T)



1. WAH Training

PDB WAH Procedure 1. Verify attendance of WAH Training for

personnel involved in WAH activity prior to PTW

approval

1. Verification on 100% training attendance

2. Verification of 100% pass assessment via

certificate

1. Certificate

2. WAH Procedure

1. Verified certificate

2. Approved PTW



3. Dealer

1. WAH Training

Fall protection system, i.e. guardail/

anti slip surface

1. Perform visual inspection on guardrail/ anti

slip surface

1. 100% compliance with WAH requirement and

design

1. Inspection checklist

2. WAH Procedure

1. Completed and verified inspection

checklist prior work commencement

2. Training attendance



3. Dealer

1. WAH Training

T3: Blatant noncompliance with

requirements

Work supervision at site by Dealer/

supervisor

1. Supervise WAH activity at site 1. 100% compliance with WAH requirement 1. Visual inspection/ observation 1. Noncompliance report

2. Consequence Management



3. Dealer

1. WAH Training

T4: Human error due to unfit

personnel

WAH Training 1. Verify the attendance of WAH training for all

personnel involved in WAH activity prior to PTW

approval

1. Verification on 100% training attendance

2. Verification of 100% pass assessment via

certificate

1. Certificate

2. WAH Procedure

1. Verified certificate

2. Approved PTW



3. Dealer

1. WAH Training

Full body harness 1. Perform full body harness and lanyard

inspection prior work commencement

1. 100% compliance based on Safety Harness and

Lanyard Inspection Checklist

1. Body Harness and Lanyard

Inspection Checklist

1. Completed and verified checklist 1. Regional Engineer (RE)


3. Dealer

1. WAH Training

Emergency Response (ER) by Station

ERT

1. Verify ER prior to PTW Approval 1. 100% compliance to WAH requirement and

Rescue Plan

1. WAH Rescue Plan 1. Approved PTW 1. Regional Engineer (RE)


3. Dealer

1. WAH Training

Traffic controller at forecourt to alert

pedestrian on vehicle movement

1. Ensure KPs are aware on the hazard imposed

by moving vehicle by attending PRHP

1. Verification on 100% attendance on PRHP or

all KPs

1. PRHP Training 1, Attendance record 1. Dealer No specific competency is required

PPE- Reflective vest for personnel

working at forecourt

1. Ensure compliance of KPs to wear reflective

vest while working at forecourt

1. 100% compliance to PPE requirement 1. PTS 18.52.16 Protective Personal

Equipment

1. Verification of proper usage of

PPE


Forecourt safety feature, i.e. speed

bump, designated pedestrian footpath

1. Ensure all safety feature at forecourt are at

good condition

1. Verification of 100% good condition of safety

features

1. Visual inspection on forecourt

safety feature

1. Verification of good condition for

forecourt safety features


Impact protection 1. Ensure impact protection are in good

condition

1. Verification of 100% good condition of impact

protection

1. Visual inspection on impact

protection

1. Verification of good condition for

impact protection


Emergency Response (ER) 1. Verify the emergency contact number at

station

2. Ensure completeness of PETRONAS Retail HSE

Passport (PRHP) to all KPs

1. Latest emergency contact number

2. 100% attendance of KPs for PRHP training

1. Authorities contact number

2. Training schedule

1. Updated authorities contact

number

2. Training record


T1: Ineffective energy isolation Energy Isolation Procedure 1. Verification of energy isolation for electrical

equipments prior PTW approval

1. 100% compliance to PTW requirement

2. 100% compliance to PTS 18.52.19 Energy

Isolation

1. e-PTW

2. PTS 18.52.19 Energy Isolation

1. Verified evidence of energy

isolation



1. PTW AA Training

2. Energy Isolation Training

T2: Water and debris ingress Ingress Protection (IP) compliance, i.e.

for Switch Board , IP41 for indoor use

(in enclosed buildings) and IP55 for

outdoor use, as defined in IEC 60529

1. Assurance to validate the IP compliance

2. Review MOC for modified electrical

equipment

1. 100% compliance to IP Rating

2. 100% compliance of changes made through

MOC

1. AFC drawing, as per IP standard

2. PTS 18.23.02 Management of

Change (MOC)

1. Verified AFC drawing

2. Approved MOC Report

1. Electrical Engineer (TSD)

2. Regional Engineer (RE) & Regional

Technician (RT)

1. SKG 13 training

2. Electrical Safety Training

3. MOC training

Insulation Resistance (IR) Test

performed during execution of

Inspection and Servicing Contract

1. Verify IR test result performed by contractor 1. 100% compliance to below 0.5M ohm for live

parts and cable connection

1. Electrical inspection and servicing

checklist

1. Completed and verified checklist 1. Regional Engineer (RE)



2. Checklist sharing session

Visual inspection by competent

Visiting Engineer, in accordance to

Regulation 66, Electricity Supply Act

1990

1. Verify report executed by competent Visiting

Engineer, i.e Form I for Electrical Regulations

1994 (Semenanjung and Sabah) and Form G for

Electricity Rules 1999 (Sarawak)

1. 100% completion of report 1. Visual inspection checklist

2. Form I for Electrical Regulations

1994 (for Semenanjung and Sabah)

and Form G for Electricity Rules 1999

(Sarawak)

1. Completed and verified checklist

2. Completed Form I for Electrical

Regulations 1994 (for Semenanjung

and Sabah) and Form G for

Electricity Rules 1999 (Sarawak)





T4: Substandard equipment and

wiring

Review of equipment and wiring

design by competent person

1. Assurance to validate design 1. 100% compliance to PSTS, Chapter 3.8.12

Cabling and Wiring System

1. PSTS

2. Electrical Regulation 1994

3. Electrical Act 1990

4. Electrical Wiring Guideline by ST

5. Non-Domestic Electrical Installation

Safety Code by ST

1. AFC, Single Line Diagram, Load List 1. Electrical Engineer 1. SKG 13 training

Rated 30mA Earth-Leakage Circuit

Breaker (ELCB) for protection againts

electrical leakage current for Switch

Socket Outlet (SSO) and 100mA for

others, as per Regulation 36 in

Electrical Regulation 1994

1. . Inspection and Servicing Contract to advise

on the accurate rating for ELCB

1. 100% compliance to Regulation 36 (Protection

against earth leakage current), Electrical

Regulation 1994

1. Single Line Diagram

2. Inspection and Servicing Checklist

(ELCB Rating installed at site)

1. Verified SLD with accurate ELCB

rating

2. Completed and verified Inspection

and Servicing Report

1. Electrical Engineer (TSD)

2. Regional Engineer (RE) & Regional

Technician (RT)

1. SKG 13 training

Earthing resistance not more than

4ohm for MSB and 10ohm for LPS

1. Inspection and Servicing testing performed on

earth resistance and advised effectiveness of

the system

1. 100% compliance of resistance below 4ohm

for MSB and below 10ohm for LPS


(LPS checklist)

1.Completed and verified Inspection






Continuity Resistance not more than

1ohm for bonding at all metalic

structure

1. Inspection and Servicing testing performed on

bonding continuity and advised effectiveness of

the system

1. 100% compliance of resistance below 1ohm

for metalic structure


(LPS checklist)

1.Completed and verified Inspection






T3: Exposed live parts and cable

connections & poor wiring works,

e.g. defective insulation, ineffective

grounding, wrong color code

Impact: Electrical current leakage

15.01 & 15.02 Voltage >

50V to 440V in cables in

equipment

T1: Improper construction of

scaffolding (erection/ dismantling)

T2: Loss of balance/ uneven

platform surface

Impact: Fall from height

6.01 Personnel at Height >

2m

T1: Loss of control by vehicle and

unsafe condition

Impact: Hit by vehicle

8.08 Land Transportation

2.03 Diesel/ Bio-diesel

Fuel; 2.04 Petroleum

Gasoline- Primax 95& 97

Control and Recovery Barriers Critical PositionsHazard No. Threat/ Impact Input Output

T1: Tank system defect & corrosion

T2: Failure of pipe, joint and fitting

T3: Overfill during product

offloading

T5: Unsafe customer action, e.g.

hose pulled away, hit dispenser

with vehicle

Impact: LOC

Open

No Reference Required action RAP Action Item

Priority

Responsible Party Target Completion

Date

1 CAC - T2 (Diesel/ Petroleum Gasoline) : Failure of pipe,

joint and fitting

To discuss with Real Estate on the implementation of controls/ barriers, i.e. Double Wall Tank/

Double Wall Piping for DODO PS

L HSED & Real Estate May-22

2 Hazard 25.05 Loud Steady Noise> 85dB To conduct Generic Noise Risk Assessment at PS M HSED Sep-21

3 CAC - T2 (Voltage): Water and debris ingress To develop communication pack for compliance of Ingress Protection (IP), e.g. poster, flyer etc. L TSD- Electrical Team Mar-22


joint and fitting

To explore and study the methodology for HDPE piping inspection H TSD - Piping Integrity May-21

5 Sharing Session with RSOD Northern Region To explore efficient method for the dissemination of barriers/ measures identified in HEMP among

KP, Dealer, TM, RS, RR, RE and Technicians.

M HSED & RSOD Sep-21


joint and fitting

To have the masterplan for replacement of single wall underground tank & piping for all PS H RSOD, TSD & HSED Closed - as part of

Asset Refresh

Program

H – as soon as possible but within 6 months, M – as soon as possible but within 12 months, L – as soon as possible but within 18 months

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