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ORG 7710 Cross-functional Diversity Alignment Online

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ORG 7710 Cross-functional Diversity Alignment

Promoting an organizational environment that fosters diversity requires aligning to and with organizational values,

missions and visions. This course provides an overview of the organizational system including the design, control, and

improvement of business systems. Topics include operations strategy, marketing and public relations, the legal

landscape, principles of measuring organizational results, quality management, affirmative action and its role with

Human Resources, as well as supplier diversity management.


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Table of Contents

COURSE AT A GLANCE ...................................................................................................................................................................... 1

COURSE DESCRIPTION ............................................................................................................................................................................ 1 COURSE LEARNING OUTCOMES ............................................................................................................................................................. 1 LEARNING RESOURCES .......................................................................................................................................................................... 1

COMPONENTS OF COURSE EVALUATION ................................................................................................................................... 5

UOR PLAGIARISM POLICY ..................................................................................................................................................................... 5 ACADEMIC RESEARCH ........................................................................................................................................................................... 5 COURSE GRADING SCALE....................................................................................................................................................................... 6 DISCUSSION FORUMS ............................................................................................................................................................................. 7 WRITTEN ASSIGNMENTS ........................................................................................................................................................................ 7 COURSE CALENDAR ............................................................................................................................................................................... 7

COURSE CONTENT .............................................................................................................................................................................. 8

WEEK ONE ............................................................................................................................................................................................. 8 Learning Outcomes ........................................................................................................................................................................... 8 Introduction ....................................................................................................................................................................................... 8 Overview ........................................................................................................................................................................................... 8 Readings ............................................................................................................................................................................................ 8 Recommended Readings .................................................................................................................................................................... 9 Multimedia ........................................................................................................................................................................................ 9 Discussion Forums .......................................................................................................................................................................... 10 Written Assignment ......................................................................................................................................................................... 10 Summary.......................................................................................................................................................................................... 12

WEEK TWO .......................................................................................................................................................................................... 13 Learning Outcomes ......................................................................................................................................................................... 13 Introduction ..................................................................................................................................................................................... 13 Readings .......................................................................................................................................................................................... 13 Multimedia ...................................................................................................................................................................................... 14 Discussion Forums .......................................................................................................................................................................... 14 Written Assignments ........................................................................................................................................................................ 15 Summary.......................................................................................................................................................................................... 16

WEEK THREE ....................................................................................................................................................................................... 17 Learning Outcomes ......................................................................................................................................................................... 17 Introduction ..................................................................................................................................................................................... 17 Overview ......................................................................................................................................................................................... 17 Readings .......................................................................................................................................................................................... 17 Discussion Forums .......................................................................................................................................................................... 18 Written Assignments ........................................................................................................................................................................ 19 Summary.......................................................................................................................................................................................... 20

WEEK FOUR ......................................................................................................................................................................................... 21 Learning Outcomes ......................................................................................................................................................................... 21 Introduction ..................................................................................................................................................................................... 21 Overview ......................................................................................................................................................................................... 21 Readings. ......................................................................................................................................................................................... 21 Recommended Readings .................................................................................................................................................................. 22 Discussion Forums .......................................................................................................................................................................... 22 Written Assignments ........................................................................................................................................................................ 23 Summary.......................................................................................................................................................................................... 24


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WEEK FIVE ........................................................................................................................................................................................... 25 Learning Outcomes ......................................................................................................................................................................... 25 Introduction ..................................................................................................................................................................................... 25 Overview ......................................................................................................................................................................................... 25 Readings .......................................................................................................................................................................................... 25 Discussion Forums .......................................................................................................................................................................... 26 Written Assignments ........................................................................................................................................................................ 26 Summary.......................................................................................................................................................................................... 28

WEEK SIX ............................................................................................................................................................................................. 29 Learning Outcomes ......................................................................................................................................................................... 29 Introduction ..................................................................................................................................................................................... 29 Overview ......................................................................................................................................................................................... 29 Readings .......................................................................................................................................................................................... 29 Recommended Readings .................................................................................................................................................................. 30 Discussion Forums .......................................................................................................................................................................... 30 Written Assignments ........................................................................................................................................................................ 31 Summary.......................................................................................................................................................................................... 35

COURSE MAP ....................................................................................................................................................................................... 36


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Course at a Glance

Course Description Promoting an organizational environment that fosters diversity requires aligning to and with organizational values,

missions and visions. This course provides an overview of the organizational system including the design, control, and

improvement of business systems. Topics include operations strategy, marketing and public relations, the legal landscape,

principles of measuring organizational results, quality management, affirmative action and its role with Human Resources,

as well as supplier diversity management.

Course Learning Outcomes Upon successful completion of this course, students will be able to:

1. Evaluate how initiatives and practices for various functional areas within an organization support strategic

diversity efforts.

2. Assess diversity in organizations from a systems perspective including its alignment with cross-functional teams.

3. Examine best practices in operations strategy (design, control, quality management) to foster organizational

diversity.

4. Evaluate methods to measure diversity alignment with organizational performance.

5. Develop an organizational diversity strategy that aligns with organizational values, mission, and vision.

Learning Resources Required Textbooks Nickels, W. G., McHugh, J. M., & McHugh, S. M. (2013). Understanding business (10

th ed.). New York: McGraw-

Hill/Irwin. ISBN: 9780073524597.

Required Articles Berggren, E., & Bernshteyn, R. (2007). Organizational transparency drives company performance. The Journal of

Management Development, 26(5), 411-417. (ProQuest Document ID: 1343795231).

Fitzpatrick, W. M. (2003). Uncovering trade secrets: The legal and ethical conundrum of creative competitive

intelligence. S. A. M. Advanced Management Journal, 68(3), 4-13. (ProQuest Document ID: 424371721).

Gale, S. F. (July 2006). Common ground. PM Network, 20(7), 46-52. (ProQuest Document ID: 1077839871).

Glavas, A., & Piderit, S. (2009 Winter). How does doing good matter? Effects of corporate citizenship on employees. The

Journal of Corporate Citizenship, (36), 51-70. (ProQuest Document ID: 1984177301).

Grier, S., & Kumanyika, S. (2008). The context for choice: Health implications of targeted food and beverage marketing

to African Americans. American Journal of Public Health, 98(9), 1616-29. Retrieved January 19, 2010, from

ABI/INFORM Global. (Document ID: 1549368551).


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Hertz, G., Beasley, F., & White, R. (2009). Selecting a legal structure: Revisiting the strategic issues and views of small

and micro business owners. Journal of Small Business Strategy, 20(1), 81-101. (ProQuest Document

ID: 1867664891).

Karnes, R. (2009). A change in business ethics: The impact on employer-employee relations. Journal of Business

Ethics, 87(2), 189-197. (ProQuest Document ID: 174918601).

Kirkhaug, R. (2009). The management of meaning: Conditions for perception of values in a hierarchical organization.

Journal of Business Ethics, 87(3), 317-324. (ProQuest Document ID: 1776913471).

Kirkpatrick, S. A. (2009). Workforce assessments: Fears and facts. Public Manager, 38(4), 55-60. (ProQuest Document

ID: 1969898531).

Kleasen, K. (2007 Summer). Building human resources strategic planning, process and measurement capability: Using

Six Sigma as a foundation. Organization Development Journal, Chesterland, 25(2), P37-P41. (ProQuest Document

ID: 1266206771).

Lawrence, W. (2007). Small business operations strategy: Aligning priorities and resources. Journal of Small Business

Strategy, 18(2), 89-103. (ProQuest Document ID: 1462628271).

Leonard, L. N., & Cronan, T. P. (2005). Attitude toward ethical behavior in computer use: A shifting model. Industrial

Management + Data Systems, 105(9), 1150-1171. (ProQuest Document ID: 969983111).

Marchand, D., & Hykes, A. (2009). Using information to create value efficiently. Perspectives for Managers, (179), 1-4.

(ProQuest Document ID: 1907422051).

Mellat-Parast, M., Jones, E. C., & Adams, S. G. (2007 Sep). Six Sigma and Baldrige: A quality alliance. Quality

Progress, Milwaukee. 40(9), 45-51. (ProQuest Document ID: 1361672741).

Milne, G., Rohm, A., Bahl, S. (2009). If it’s legal, is it acceptable?: Consumer reactions to online covert marketing.

Journal of Advertising, 38(4), 107-122. (ProQuest Document ID: 1924760921).

Morrison, J. L., Olandunjoye, G. T., & Rose, D. (2008 March). Effects of gender of executive leadership in management

upon perceptions related to enhancing workforce diversity. Journal of American Academy of Business, Cambridge,

13(1), 79-85. (ProQuest Document ID: 1413743751).

Nelson, W., Weeks, W., Campfield, J., & MacLeod, L. (2008). The organizational costs of ethical conflicts. Journal of

Healthcare Management, 53(1), 41-53. (ProQuest Document ID: 1422398481).

Pangarkar, A. J., & Kirkwood, T. (2008). Strategic alignment: Linking your learning strategy to the balanced scorecard.

Industrial and Commercial Training, Guilsborough, 40(2), 95-101. (ProQuest Document ID: 1462801931).

Pomeranz, R.. (2009). The evolution of human resources directors' responsibilities. The CPA Journal, 79(7), 12-

13. (ProQuest Document ID: 1796592741).

Prajogo, D. I., & McDermott, C. M. (2008). The relationships between operations strategies and operations activities in

service context. International Journal of Service Industry Management, 19(4), 506-520. (ProQuest Document

ID: 1534577861).


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Pryor, M., Singleton, L., Taneja, S., & Toombs, L. (2009). Teaming as a strategic and tactical tool: An analysis with

recommendations. International Journal of Management, 26(2), 320-333. (ProQuest Document ID: 1874986681).

Rich, V. (2007). Interpreting the balanced scorecard: An investigation into performance analysis and bias. Measuring

Business Excellence, 11(1), 4-11. (ProQuest Document ID: 123653701).

Sharma, L., Teret, S., & Brownell, K. (2010). The food industry and self-regulation: Standards to promote success and to

avoid public health failures. American Journal of Public Health, 100(2), 240-246. (ProQuest Document ID:

1963688531).

Sison, A. (2009). From CSR to corporate citizenship: Anglo-American and continental European perspectives. Journal of

Business Ethics: Supplement, 89, 235-246. (ProQuest Document ID: 1984605531).

Thatcher, M. (2006). Segmenting the workforce to improve communication. Strategic Communication

Management, 10(6), 26-29. (ProQuest Document ID: 1151031461).

Valentine, S., & Fleischman, G. (2002). Ethics codes and professionals’ tolerance of societal diversity. Journal of

Business Ethics, 40(4), 301-312. (ProQuest Document ID: 1422398481).

Verschoor, C. (2009). Fraud continues, but so does good corporate citizenship. Strategic Finance, 91(6), 16, 18, 61.


Weinstein, L. (2009). Achieving top quality. Strategic Finance, 91(5), 46-51. (ProQuest Document ID: 1897678371).

Required Websites McNamara, C. (2010). Thinking about organizations as systems. http://managementhelp.org/org_thry/org_sytm.htm.

This website explores the study of organizations from a systems perspective and provides access to Free Management

Library™.

Recommended Articles Davis, W. D., Carson, C. M., & Robinson, R. K. (2004). Employment decisions in self-directed work teams: A regulatory

compliance perspective. Employee Responsibilities and Rights Journal, 16(4), 179-194. (ProQuest Document ID:

795049071).

Griffiths, J., Blair-Stevens, C., & Parish, R. (2009). The integration of health promotion and social marketing.

Perspectives of Public Health, 129(6), 2y68-271. (ProQuest Document ID: 1980028101).

Staples, D. S., & Zhao, L. (2006). The effects of cultural diversity in virtual teams versus face-to-face teams. Group

Decision and Negotiation, 15(4), 389-406. (ProQuest Document ID: 1079235471).

Trim, P., & Lee, Y-I. (2007). Placing organizational learning in the context of strategic management. Business Strategy

Series, Northhampton, 8(5), 335-342. (ProQuest Document ID: 1374488741).

Williams, H. M., Parker, S. K., & Turner, N. (2007). Perceived dissimilarity and perspective taking within work teams.

Group & Organization Management, 32(5), 569-597. (ProQuest Document ID: 1337893321).

http://managementhelp.org/org_thry/org_sytm.htm


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Multimedia You Tube Video: Gemba Academy. (February 10, 2009). Introduction to Lean Manufacturing. http://www.youtube.com/watch?v=ZdHGTCXcJQU This video describes the meaning of lean manufacturing and provides an overview of the history and

importance of this continuous improvement methodology.

You Tube Video: Livas, J. (June 02, 2009). Management cybernetics: Science of effective organization.

http://www.youtube.com/watch?v=8tMokYFaZMQ&feature=related.

This video compares the traditional organization chart against the Viable System Model, the heart of management

cybernetics developed by professor Stafford Beer. The first is used in authoritarian style. The second is a more

participative democracy.

You Tube Video: Olsen, E. (July 01, 2008). How to write a mission statement.

http://www.youtube.com/watch?v=XtyCt83JLNY&feature=PlayList&p=B2187BF27EE3198C&index=18

This video details what a mission statement is supposed to do and how to build one that inspires and guides an

organization.

You Tube Video: Olsen, E. (July 09, 2008). How to write a vision statement. http://www.youtube.com/watch?v=ioY

YSOKBtY&feature=PlayList&p=B2187BF27EE3198C&index=19

This video demonstrates how to build a powerful vision for an organization.

You Tube Video: Olsen, E. (July 17, 2008). How to write a values statement.

http://www.youtube.com/watch?v=NCDlozomQiY

This video explains how to craft a values statement that clearly defines an organization’s core beliefs.

http://www.youtube.com/watch?v=ZdHGTCXcJQU

http://www.youtube.com/watch?v=8tMokYFaZMQ&feature=related


http://www.youtube.com/watch?v=ioYYSOKBtY&feature=PlayList&p=B2187BF27EE3198C&index=19

http://www.youtube.com/watch?v=ioYYSOKBtY&feature=PlayList&p=B2187BF27EE3198C&index=19



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Components of Course Evaluation

Multiple measures of evaluation are used in the course, allowing students opportunities to demonstrate their learning in

more than one way and giving consideration to individual learning styles. There are assignments that are due in each

week.

UOR Plagiarism Policy Plagiarism Students agree to produce all the work assigned in every course as their individual work, unless collaboration is required

or expressly permitted by the instructor. Plagiarism includes the use of the student’s own previously published work (in

whole or in part) or work previously submitted (in whole or in part) in any course, including within the same course,

without proper citation in accordance with the guidelines set forth in the Sixth Edition Publication Manual of the

American Psychological Association.

Students must obtain specific, written permission from their instructor, prior to the inclusion in course assignments, to

submit work the student previously submitted (in the same course or any other course) or work the student previously

published, in whole or in part.

Students will avoid all forms of plagiarism and will not submit as their own work material obtained from persons (with or

without that person’s knowledge), or from other sources such as term paper companies or the Internet. Students will give

credit (proper APA citations) for all the sources of their ideas, whether written or oral, formal or informal, published or

unpublished. Plagiarism may be grounds for dismissal from the University.

Avoiding Plagiarism Address any questions regarding plagiarism to the course instructor. Students should be aware that University of the

Rockies’ instructors utilize anti-plagiarism resources to determine the originality of submitted written work. These tools

compare students’ work with texts available in internal databases and through Internet searches.

Academic Research Academic research and papers must meet certain standards of quality recognized by the academic community. What

constitutes quality, academic research?

Primary sources written by experts in the field of study

Secondary sources supported by research in primary sources

Credible sources (experts in the area of study)

Relevant research (materials are pertinent to the area of study)

In graduate work, the use of peer-reviewed journal articles (journal articles reviewed by recognized experts in

the relevant field of study) is required

Educational websites may be appropriate in some cases but should be evaluated carefully

What sources are not acceptable for academic research and referencing?

Encyclopedias

Dictionaries


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Wikipedia, other wikis, or blogs

Websites and other sources that do not provide quality researched materials (e.g. sites that are do not contain

primary researched data, without authors, with commercial interests, or do not use credible sources to support

the information in the document)

News Articles

Periodicals

Editorials

All research must be documented according to APA standards (see guidelines for avoiding plagiarism) and reflect

professional, academic protocol.

Course Grading Scale Letter Grade Percent

A

A-

B+

B

B-

C+

C

U

94 – 100

90 – 93

87 – 89

84 – 86

80 – 83

77 – 79

70 – 76

0 – 69


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Discussion Forums Each week you will be required to participate in topic-related conversations with your classmates in discussion forums.

These discussion forums replace the interactive activities that occur during face-to-face interaction in a classroom

environment. Within each week, your initial discussion post is due by midnight on Day 3 (Thursday). You then have until

midnight on Day 7 (the following Monday) to make the required minimum number of response posts to your

classmates. (Please note that midnight refers to the time zone in which you reside.) The Discussion Forums will

contribute 31% to the course grade.

Written Assignments There are weekly written assignments in this course. Each written assignment needs to be in APA style formatting and

include a title page and reference page. The major written assignment is the Final Paper due in Week Six and is worth

30% of your course grade. The written assignments combined will constitute 69% of your final grade. They must

reflect graduate level writing and thinking.

Course Calendar Course Grading By Component

Week Assignment Point Value Due

Week One

Introduction 1 Day 1

Discussion Forum #1 2 Day 3


Organizational overview 7 Day 7

Week Two



Operations strategy and quality

management 8

Day 7

Week Three



Human resource management 8 Day 7

Week Four



Marketing, public relations, and

corporate citizenship 8

Day 7

Week Five



Legal landscape and other ethical issues 8 Day 7

Week Six



PowerPoint presentation: Developing an

organizational diversity strategy 30

Day 7

TOTAL 100


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Course Content

Week One To be completed during the first week of class

Learning Outcomes Upon successful completion of this week, students will be able to:

1. Examine the four functions of management in relation to the mission of the organization (aligns with course

outcomes 1, 2, 3).

2. Explain the different roles of managers versus leaders in organizational performance (aligns with course outcomes

1, 3, 4)

3. Evaluate leadership styles in the creation and communication of vision and the establishment of corporate values

(aligns with course outcomes 1, 2, 4, and 5).

4. Analyze organizations from a systems perspective to interpret structure, patterns, and events (aligns with course

outcomes 1, 2, 3, and 5).

Introduction Organizational design: Vision, mission, values. The first week presents an overview of organizations from a

management and leadership perspective and discusses the how and why organizations are structured in specific manners.

Emphasis is placed on the importance of vision, mission, and values within the fabric of the organization. Reading

materials examine the importance of considering the many elements of diversity and finding common ground. Students

explore some of the current topics in this evolving area of diversity including functional diversity in communication and

organizational structures. Students will also choose an organization to be the focus of the final research project and

prepare a detailed overview of the organization.

Overview Assignment

Due Date Format Point Value

Introduction Day 1 Discussion Forum 1

Communication and functional diversity

Day 3 (1

st post)

Discussion Forum 2

Functional diversity and organizational structure

Day 3 (1

st post)

Discussion Forum 2

Organizational overview Day 7

Written Assignment 7

Readings 1. Textbook:

Nickels, W. G., McHugh, J. M., & McHugh, S. M. (2013). Understanding business (10th ed.). New York: McGraw-



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Chapter 7: Management and leadership

Chapter 8 Structuring Organizations for Today's Challenges

2. Articles:

Gale, S. F. (July 2006). Common ground. PM Network, 20(7), 46-52. (ProQuest Document ID: 1077839871).

Hertz, G., Beasley, F., & White, R. (2009). Selecting a legal structure: Revisiting the strategic issues and views of

small and micro business owners. Journal of Small Business Strategy, 20(1), 81-101. (ProQuest Document

ID: 1867664891).

Kirkhaug, R. (2009). The management of meaning: Conditions for perception of values in a hierarchical

organization. Journal of Business Ethics, 87(3), 317-324. (ProQuest Document ID: 1776913471).

3. Websites:

McNamara, C. (2010). Thinking about organizations as systems. http://managementhelp.org/org_thry/org_sytm.htm.

This website explores the study of organizations from a systems perspective and provides access to Free Management

Library™.

Recommended Readings 1. Articles:

Williams, H. M., Parker, S. K., & Turner, N. (2007). Perceived dissimilarity and perspective taking within work

teams. Group & Organization Management, 32(5), 569-597. (ProQuest Document ID: 1337893321).

Multimedia 1. Videos

Livas, J. (June 02, 2009). Management cybernetics: Science of effective organization.

http://www.youtube.com/watch?v=8tMokYFaZMQ&feature=related.

This video compares the traditional organization chart against the Viable System Model, the heart of management

cybernetics developed by professor Stafford Beer. The first is used in authoritarian style. The second is a more

participative democracy.

Olsen, E. (July 01, 2008). How to write a mission statement.


Video details what a mission statement is supposed to do and how to build one that inspires and guides an

organization.

Olsen, E. (July 09, 2008). How to write a vision statement. http://www.youtube.com/watch?v=ioY-

YSOKBtY&feature=PlayList&p=B2187BF27EE3198C&index=19

Video demonstrates how to build a powerful vision for an organization.

Olsen, E. (July 17, 2008). How to write a values statement. http://www.youtube.com/watch?v=NCDlozomQiY

Video explains how to craft a values statement that clearly defines an organization’s core beliefs.

http://managementhelp.org/org_thry/org_sytm.htm

http://www.youtube.com/watch?v=8tMokYFaZMQ&feature=related


http://www.youtube.com/watch?v=ioY-YSOKBtY&feature=PlayList&p=B2187BF27EE3198C&index=19

http://www.youtube.com/watch?v=ioY-YSOKBtY&feature=PlayList&p=B2187BF27EE3198C&index=19



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Discussion Forums Participate in the following Discussion Forums:

1. Due by Day 1. Introduction. Please post a brief biography of yourself. Respond to at least three of your

classmates’ posts by Day 7. Use this forum to get acquainted and for ongoing non-content related discussions.

2. Due by Day 3. Communication and functional diversity. Imagine that you are the manager of a domestic

sales department. You have been asked to serve as the leader of a cross-functional team to promote clearer

communication between departments within the company. Representatives from accounting, finance, human

resources, manufacturing, marketing, sales, and shipping will be members of this team. This team will

include hourly employees, supervisors, and managers. Consider the goal of your team from a functional

diversity perspective. Using the Gale article as one of your sources, describe what you think will be the

greatest barriers to achieving your goals. Also, consider what might be the greatest enhancers for achieving

your goals. Your response should be 200-250 words. Respond to at least two of your classmates’ postings by

Day 7.

Point Value of this Discussion Question: 2

This Discussion Question aligns with the following weekly outcomes: 1, 2, 3

This Discussion Question aligns with the following course outcomes: 1, 2, 3, 4

3. Due by Day 3. Functional diversity and organizational structure. Critique the hierarchical model, the flat

model, and the viable systems model for organizations. Explain which model you think supports clearer

communication between management and staff and between functional areas. Support your conclusions using

the Livas’ (2009) video as one of your sources. Your response should be 200-250 words. Respond to at least

two of your classmates’ postings by Day 7.


This Discussion Question aligns with the following weekly outcomes: 3, 4


Written Assignment 1. Due by Day 7. Organizational overview. Choose an organization to be the focus of your final research

project and prepare a detailed overview of the organization. Choose an organization that you are familiar

with or that you would like to research. Choose wisely to ensure that sufficient information is readily

available through our online database library or through the Internet. In addition, your research and findings

for this assignment will provide support for the first section of your final presentation. If you are uncertain

about your choice, ask your instructor for guidance.

In this paper you will present an overview focused on the organizational structure, industry/product line,

geographical locations, management, leadership, departments, divisions, other operational functions, and any

other organizational components that you consider important. Highlight the organizational statements of

vision, mission, and values. Assess the alignment of the structure with the organizational statements as they

relate to diversity. Support your conclusions using the Livas (2009) video and the Kirkhaug (2009) article as

two of your sources. The body of the paper should be 3-5 pages, prepared in APA format.


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Point Value of this Written Assignment: 7

This Written Assignment aligns with the following weekly outcomes: 1, 2, 3, 4

This Written Assignment aligns with the following course outcomes: 1, 2, 3, 5

Week One Written Assignment Grading Criteria

Content Criteria 4 Points

Be clear in your specification of the issue(s), problem(s), or question(s).

Ensure that your assignments show original thought, that your ideas and concepts are well-supported, and that your research sources are used to support your ideas.

Be creative, but provide theoretical and empirical examples to back up your responses.

Writing and Organization Criteria 1 Point

The central theme/purpose of the paper is clear.

The structure is clear, logical, and easy to follow.

The tone is appropriate to the content and assignment.

The thoughts are clear and include appropriate beginning, development, and conclusion.

Paragraph transitions are present, logical, and maintain the flow throughout the paper.

Sentences are complete, clear, and concise.

Sentences are well constructed, with consistently strong, varied sentences.

Sentence transitions are present and maintain the flow of thought.

Rules of grammar, usage, and punctuation are followed.

The paper uses words and language that are inclusive, clear, and unambiguous.

Spelling is correct.

Research Criteria 1 Point

The paper includes a summary and analysis of research materials that are relevant to the assignment, e.g. scholarly journals, professional articles, legal documents, government documents, legal decisions, media clips, software, measurement instruments, websites, personal communication, etc.

Professional/scholarly journals are peer reviewed and focus on the profession/application of psychology (located on Proquest, EBSCOHost, PsycNET, etc.). Non-scholarly articles include newspapers, periodicals, secular magazines, etc, and are not peer reviewed. Websites not approved include wilkipedia.com and about.com.

Research focuses on the most current information (past five to ten years) except when citing seminal works (e.g. Freud, Erickson, etc.).

Paper includes the appropriate number of references required by the assignment.

When appropriate, the paper addresses ethical considerations in research.

Style Criteria 1 Point

The paper is in the appropriate APA format used by the institution/program (e.g. the 6th edition).

The paper is double-spaced and in the appropriate length required by the assignment

The paper includes an APA style cover page.

The paper includes an Abstract that is formatted to support the appropriate version


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of APA Publication Manual (e.g. 6th edition).

The paper properly uses headings, font styles, and white space as outlined in the appropriate version of APA Publication Manual (e.g. 6th edition).

The paper includes an introductory paragraph with a succinct thesis statement.

The paper addresses the topic of the paper with critical thought.

The paper concludes with a restatement of the thesis and a conclusion paragraph.

Citations of original works within the body of the paper follow the appropriate version of APA Publication Manual (e.g. 6th edition) guidelines.

The paper includes a References Page that is completed according to the appropriate version of APA Publication Manual (e.g. 6th edition).

Total Possible Points 7 Points

Summary Week One examined leadership perspectives on organizational structure, as well as vision, mission, and values statements.

Reading materials examined the importance of considering many elements of diversity and finding common ground.

Students explored communication, organizational structure, and functional diversity in the discussion forum. In the

written assignment students chose an organization to focus their final research project and prepared a detailed overview of

the organization. Week Two will focus on operations strategy including operations management, quality management, and

functional diversity.


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Week Two To be completed during the second week of class


1. Differentiate between production, operations management, and quality management (aligns with course outcomes

1, 3, 4).

2. Describe the importance of aligning operations strategy with operations activities and strategic diversity (aligns

with course outcomes 1, 2, 3, 5).

3. Compare quality management systems including Just-In-Time, Six Sigma, Baldrige, and ISO standards from a

functional diversity perspective (aligns with course outcomes 1, 2, 3, 4).

4. Critique historical management theories (Taylor, Mayo, Maslow, McGregor, Ouchi, etc.) from an operations

strategy and functional diversity perspective (aligns with course outcomes 2, 3, 4, 5).

Introduction Operations strategy: Operations management and quality management . Week Two focuses on the operations

strategy of an organization. Operations strategy is part of the strategic plan that deals with the operations and quality

assurance of an organization. Depending on the type of business (manufacturer, distributor, service, professional, etc.) the

specific operations of a firm can be very different. The strategies, however for operations management and quality

management, can be applied across these varied lines, and the functional diversity issues are the same. The readings and

multimedia for this week examine operations strategy, historical management theories, operations activities, and quality

management systems. Students consider topics in the written assignments from the perspective of functional diversity.

Overview

Assignment Due Date

Format Point Value

Quality management and functional diversity

Day 3 (1

st post)

Discussion Forum 3

Historical management theories and operations strategy

Day 3 (1

st post)

Discussion Forum 3

Operations strategy: Operations management, quality management, and functional diversity

Day 7 Written Assignment 8




Chapter 9 Production and Operations Management

Chapter 10 Motivating employees


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2. Articles:

Lawrence, W. (2007). Small business operations strategy: Aligning priorities and resources. Journal of Small Business

Strategy, 18(2), 89-103. (ProQuest Document ID: 1462628271).

Marchand, D., & Hykes, A. (2009). Using Information to create value efficiently. Perspectives for Managers,

(179), 1-4. (ProQuest Document ID: 1907422051).

Mellat-Parast, M., Jones, E. C., & Adams, S. G. (2007 Sep). Six Sigma and Baldrige: A quality alliance.

Quality Progress, Milwaukee. 40(9), 45-51. (ProQuest Document ID: 1361672741).

Prajogo, D. I., & McDermott, C. M. (2008). The relationships between operations strategies and operations activities

in service context. International Journal of Service Industry Management, 19(4), 506-520. (ProQuest Document

ID: 1534577861).

Multimedia 1. You Tube Video: Gemba Academy. (February 10, 2009). Introduction to Lean Manufacturing.


This video describes the meaning of lean manufacturing and provides an overview of the history and importance of

this continuous improvement methodology.


1. Due by Day 3. Quality management and functional diversity. Imagine that you are the CEO of a

manufacturing company that makes pet products that are exported all over the world. Consider the quality

management systems we reviewed this week. Choose the system that you think would be the best to help you

align your strategic plan with quality management and functional diversity goals. Your response should be

200-300 words. Use the Mellat-Parast, Jones, & Adams (2007) article as one of your sources to explain and

defend your choice. Your response should be 200-300 words. Respond to at least two of your classmates’

postings by Day 7.




2. Due by Day 3. Historical management theories and operations strategy. Using the Lawrence (2007) article as

your base for this discussion, consider the historical management theories (Taylor, Mayo, Maslow,

McGregor, Ouchi, etc.) reviewed this week. Choose the theory that you believe would best help a small

business owner/manager (like the Jamaican entrepreneurs in the Lawrence study) align priorities, resources,

and functional diversity. Describe a current management theory that you would recommend in lieu of these

historical theories. Explain and support your choices. Your response should be 200-300 words. Respond to

at least two of your classmates’ postings by Day 7.




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This Discussion Question aligns with the following course outcomes: 1, 2, 3

Written Assignments 1. Due by Day 7. Operations strategy: Operations management, quality management, and functional diversity.

Using the same organization that you chose for your Week One assignment, identify three of the key

functional internal stakeholders of the organization. Areas to consider include accounting, finance, human

resources, legal, management, manufacturing, public relations, unions, etc. Include in your analysis any cross-

functional teams that currently operate within the organization. Compare and contrast how these varied

perspectives promote and/or impede diversity. Assess the alignment of the operations strategy with operations

activities, quality management, and functional diversity. Support your conclusions using the Marchand and

Hykes (2009) article and the Prajogo and McDermott (2008) article as two of your sources. The body of the

paper should be three to five pages, type-written and double spaced prepared in APA format.



This Written Assignment aligns with the following course outcomes: 1, 2, 3, 4, 5

Week Two Written Assignment Grading Criteria


















The paper includes a summary and analysis of research materials that are relevant to the assignment, e.g. scholarly journals, professional articles, legal documents, government documents, legal decisions, media clips, software, measurement instruments websites, personal communication, etc.

Professional/scholarly journals are peer reviewed and focus on the


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profession/application of psychology (located on Proquest, EBSCOHost, PsycNET, etc.). Non-scholarly articles include newspapers, periodicals, secular magazines, etc, and are not peer reviewed. Websites not approved include wilkipedia.com and about.com.








The paper includes an Abstract that is formatted to support the appropriate version of APA Publication Manual (e.g. 6th edition).








Summary Week Two explored operations strategy including operations and quality management. Students critiqued historical

management theories and quality assurance systems with an eye toward functional diversity. Exercises focused on the

alignment of organizational strategy with operations strategy and diversity. Week Three shifts to another major function

of organizations, human resource management.


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Week Three To be completed during the third week of class


1. Examine the importance of HRM functions in the strategic planning process of an organization (aligns with

course outcomes 1, 4, 5).

2. Explain how legislation affects HRM in the hiring and retention of key employees and in support of strategic

diversity goals (aligns with course outcomes 1, 2, 4, 5).

3. Illustrate the benefits of ongoing employee surveys and assessments to internal communication and the cultural

development of the organization (aligns with course outcomes 1, 2, 4, 5).

4. Explore the use cross-functional teams to improve organizational communication and to promote the benefits of

workforce diversity (aligns with course outcomes 1, 2, 3, 4, 5).

Introduction Human resource management. Week Three continues the exploration of cross-functional diversity with an examination

of the human resource function. Employees are the most valuable asset of any organization and, as such, human resource

management (HRM) has become a crucial function in organizational sustainability. The complexity of this area has

grown immensely due to the increasing volume of the laws and regulations governing hiring, firing, equal opportunity,

diversity, confidentiality, etc. With all of these specific regulations, the language of HRM has become complicated. The

readings this week focus on current HRM issues and practices, cross-functional teams, workforce diversity, and

communication. Students will consider workforce assessments, using teams to enhance workforce diversity, and other

significant issues related to HRM.

Overview Assignment


Cross-functional teams: Enhancing workforce diversity

Day 3 (1

st post)

Discussion Forum 3

Assessing workforce diversity issues Day 3 (1

st post)

Discussion Forum 3

Human resource management Day 7





Chapter 11 Human resource management: Finding and keeping the best employees

Chapter 12 Dealing with Union and Employee–Management Issues


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2. Article:

Kirkpatrick, S. A. (2009). Workforce assessments: Fears and facts. Public Manager, 38(4), 55-60. (ProQuest

Document ID: 1969898531).

Kleasen, K. (2007 Summer). Building human resources strategic planning, process and measurement capability:

Using Six Sigma as a foundation. Organization Development Journal, Chesterland, 25(2), P37-P41. (ProQuest

Document ID: 1266206771).

Morrison, J. L., Olandunjoye, G. T., & Rose, D. (2008 March). Effects of gender of executive leadership in

management upon perceptions related to enhancing workforce diversity. Journal of American Academy of

Business, Cambridge, 13(1), 79-85. (ProQuest Document ID: 1413743751).

Pomeranz, R.. (2009). The evolution of human resources directors' responsibilities. The CPA Journal, 79(7), 12-

13. (ProQuest Document ID: 1796592741).

Pryor, M., Singleton, L., Taneja, S., & Toombs, L. (2009). Teaming as a strategic and tactical tool: An analysis with

recommendations. International Journal of Management, 26(2), 320-333. (ProQuest Document ID: 1874986681).

Thatcher, M. (2006). Segmenting the workforce to improve communication. Strategic Communication

Management, 10(6), 26-29. (ProQuest Document ID: 1151031461).


1. Due by Day 3. Cross-functional teams: Enhancing workforce diversity. Your U.S. based company recently

acquired a manufacturing company in another state. The new acquisition has the potential of expanding the

capabilities of the combined organization if you can get both employee groups to work together. You have

been appointed the senior HR manager to accomplish this goal. You determine that the best approach to build

communication between the two groups of employees is through the use of cross-functional teams including

employees from both locations. Using the Pryor et al. (2009) article and the Thatcher (2006) article as two of

your sources, describe the determinant that you consider the most important to the success of the cross-

functional teams. Which determinant do you think creates the biggest challenge? Explain and defend your

choices. Your response should be 200-300 words. Respond to at least two of your classmates’ postings by

Day 7.




2. Due by Day 3. Assessing workforce diversity issues. Imagine that you are the newly hired senior HR

executive for a growing technology company. When you asked about the organizational culture and

workforce diversity, you were given very positive verbal reports regarding the unified culture of the

organization. However, after your first week on the job, you perceived some growing frustration between

different functional areas (accounting, manufacturing, marketing, sales, etc.) within the company. When you

asked the CEO about your perceptions, she acknowledged that she heard some rumors of discontent but did


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not believe they were significant. You recommend and gain approval to survey the workforce to identify any

issues related to the organizational culture and communication. Describe two benefits that you consider the

most beneficial from workforce assessments and two senior management concerns regarding this process.

Explain your reasoning and defend your position using the Kirkpatrick (2009) article and the Morrison et al.

(2008) article as two of your sources. Your response should be 200-300 words. Respond to at least two of

your classmates’ postings by Day 7.



This Discussion Question aligns with the following course outcomes: 1, 2, 3, 4, 5

Written Assignments 1. Due by Day 7. Human resource management. Using the same organization that you chose in Week One,

document at least three issues related to diversity that you identified within existing corporate policies, such

as human resource policies, code of ethics, harassment, proprietary information, conflicts of interest, etc.

Particular emphasis should be placed on codes of conduct, cultural diversity, functional diversity, human

rights issues, etc. Assess the alignment of the organizational statements with these corporate policies. Make

recommendations of how you would change these policies to create better alignment with the organizational

mission, vision, and values statements. Support your conclusions using the Kleason (2007) article and the

Pomeranz (2009) article as two of your sources. The body of the paper should be 4-6 pages, type-written

and double spaced prepared in APA format.




Week Three Written Assignment Grading Criteria















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Summary Week Three explored human resource management and workforce diversity. Students examined these issues through the

eyes of HR managers and senior executives. Exercises focused on acknowledging and dealing with workforce diversity

issues in cross-functional teams, through workforce assessments, and as part of the strategic planning process. Week Four

will examine marketing, public relations, and corporate citizenship.


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Week Four To be completed during the fourth week of class


1. Explore the four Ps of marketing: product, price, place, and promotion in relation to marketplace diversity (aligns

with course outcomes 1, 2, 4, 5).

2. Explain how marketing departments use segmentation, customer relationship management, and consumer

behavior to identify target markets in an increasingly diverse marketplace (aligns with course outcomes 1, 2, 3, 4).

3. Describe the role of public relations and publicity in establishing the corporate citizenship image of an

organization (aligns with course outcomes 1, 3, 4, 5).

4. Explore how doing good and being a good corporate citizen affects the organizational culture (aligns with course

outcomes 1, 3, 4, 5).

Introduction Marketing, public relations, and corporate citizenship Week Four examines marketing, public relations, and corporate

citizenship from the view of marketplace diversity, organizational culture, and social responsibility. Billions of dollars are

spent each year to convince us to buy certain goods or services, to vote for specific candidates, to request specific drugs

for illnesses we may or may not have, and to believe in the honesty and ethical nature of the message. These are some of

the goals of marketing and public relations. Depending on the type of organization, this functional area can be a

significant portion of the annual budget with the power to influence millions of consumers. With this power comes

responsibility. The readings this week consider the fundamentals of marketing, promotions, and public relations; and the

ethical responsibility for using these tools. Students will consider who’s responsible for unhealthy behavior; the

relationship of corporate citizenship and organizational culture; and offer suggestions to enhance the marketing, public

relations, and corporate citizenship of an organization.

Overview Assignment


Who’s responsible for what we eat and drink?

Day 3 (1

st post)

Discussion Forum 3

Corporate citizenship and organizational culture

Day 3 (1

st post)

Discussion Forum 3

Marketing, public relations, and corporate citizenship

Day 7


Readings. 1. Textbook:



Chapter 13 Marketing: Helping Buyers Buy


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Chapter 16: Using Effective Promotions

2. Article:

Glavas, A., & Piderit, S. (2009 Winter). How does doing good matter? Effects of corporate citizenship on employees.

The Journal of Corporate Citizenship, (36), 51-70. (ProQuest Document ID: 1984177301).

Grier, S., & Kumanyika, S. (2008). The context for choice: Health implications of targeted food and beverage

marketing to African Americans. American Journal of Public Health, 98(9), 1616-29. Retrieved January 19,

2010, from ABI/INFORM Global. (Document ID: 1549368551).

Milne, G., Rohm, A., Bahl, S. (2009). If it’s legal, is it acceptable?: Consumer reactions to online covert marketing.

Journal of Advertising, 38(4), 107-122. (ProQuest Document ID: 1924760921).

Sharma, L., Teret, S., & Brownell, K. (2010). The food industry and self-regulation: Standards to promote success and

to avoid public health failures. American Journal of Public Health, 100(2), 240-246. (ProQuest Document ID:

1963688531).

Sison, A. (2009). From CSR to corporate citizenship: Anglo-American and continental European perspectives.

Journal of Business Ethics: Supplement, 89, 235-246. (ProQuest Document ID: 1984605531).

Verschoor, C. (2009). Fraud continues, but so does good corporate citizenship. Strategic Finance, 91(6), 16, 18, 61.



Griffiths, J., Blair-Stevens, C., & Parish, R. (2009). The integration of health promotion and social marketing.

Perspectives of Public Health, 129(6), 2y68-271. (ProQuest Document ID: 1980028101).


1. Due by Day 3. Who’s responsible for what we eat and drink? Consider the multimedia advertising for

alcoholic beverages, fast food restaurants, new prescription drugs, performance improving sports drinks, etc.

that infiltrates our lives each day. Most of the ads we read or watch are targeted to specific market segments.

In some cases this may influence unhealthy behavior by the targeted individuals. Describe the responsibility

you believe the targeted individual has for this behavior. What responsibility does the organization selling the

product have for this behavior? Explain and defend your responses. Use the Grier and Kumanyika (2008)

article and the Sharma, Teret, and Brownell (2010) article as two of your sources. Your response should be

200-300 words. Respond to at least two of your classmates’ postings by Day 7.





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2. Due by Day 3. Corporate citizenship and organizational culture. Should corporate citizenship be a strategic

goal of organizations or is this simply part of good public relations that builds a positive corporate image?

Consider both sides of this argument and choose a side. Explain your choice and defend your position.

Describe the effects of your choice on the organizational culture. Use the Glavas and Piderit (2009) article

and the Verschoor (2009) article as two of your sources. Your response should be 200-300 words. Respond

to at least two of your classmates’ postings by Day 7.




Written Assignments 1. Due by Day 7. Marketing, public relations, and corporate citizenship. You will continue to use the

organization that you chose in Week One to concentrate on marketing, public relations, and corporate

citizenship. In addition to organizational efforts that promote products and services describe any policies or

actions taken by the organization to encourage ethical behavior and social responsibility. Offer suggestions to

enhance the marketing, public relations, and corporate citizenship of the organization through a focus on

diversity. Support your conclusions using the Kleason (2007) article and the Pomeranz (2009) article as two

of your sources. The body of the paper should be 4-6 pages, type-written and double spaced prepared in

APA format.




Week Four Written Assignment Grading Criteria
















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Summary Week Four explored marketing, public relations, and corporate citizenship. Students examined these issues by

considering the responsible party for unhealthy behavior influenced by marketing programs; the relationship between

good corporate citizenship and organizational culture; and enhancements for these functions in the organizations chosen

for the summative assignment. Week Five will examine the legal landscape and other ethical issues.


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Week Five To be completed during the fifth week of class


1. Distinguish between compliance-based and integrity-based ethics codes including strategic diversity (aligns with

course outcomes 1, 2, 3, 4, 5).

2. Critique the six steps in establishing an integrity-based corporate ethics code including strategic diversity (aligns

with course outcomes 1, 2, 3, 4, 5).

3. Define business law, distinguish between statutory and common law, and explain the role of administrative

agencies (aligns with course outcomes 1, 2, 3, 4, 5).

4. Identify the environmental changes that have made risk management an important element in strategic planning

(aligns with course outcomes 3, 4).

Introduction Legal landscape and other ethical issues. Week Five explores the legal landscape of organizations including ethics

codes, competitive intelligence, risk management and strategic diversity. Organizations today have to deal with an

abundance of regulations that originate with civil law, corporate law, administrative agencies, and industry-specific

agencies. Combined with ongoing technological changes, organizations have to maintain constant vigilance to manage

corporate risk. The readings this week consider ethically and socially responsible behavior; the legal environment, and

risk management. Students will explore strategic diversity in ethics codes, risk management in competitive intelligence,

and the identification of and ethical issues related to external stakeholders.

Overview Assignment


Ethics codes and strategic diversity

Day 3 (1

st post)

Discussion Forum 2

Competitive intelligence and risk management Day 3 (1

st post)

Discussion Forum 2

Legal landscape and other ethical issues Day 7 Written Assignment 8




Chapter 4 Demanding Ethical and Socially Responsible Behavior

Bonus Chapter A Working within the Legal Environment

Bonus Chapter C Managing Risk


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2. Article:

Fitzpatrick, W. M. (2003). Uncovering trade secrets: The legal and ethical conundrum of creative competitive

intelligence. S. A. M. Advanced Management Journal, 68(3), 4-13. (ProQuest Document ID: 424371721).

Karnes, R. (2009). A change in business ethics: The impact on employer-employee relations. Journal of Business

Ethics, 87(2), 189-197. (ProQuest Document ID: 174918601).

Nelson, W., Weeks, W., Campfield, J., & MacLeod, L. (2008). The organizational costs of ethical conflicts. Journal

of Healthcare Management, 53(1), 41-53. (ProQuest Document ID: 1422398481).

Valentine, S., & Fleischman, G. (2002). Ethics codes and professionals’ tolerance of societal diversity. Journal of

Business Ethics, 40(4), 301-312. (ProQuest Document ID: 1422398481).


1. Due by Day 3. Ethics codes and strategic diversity. Consider the six steps to establish an integrity-based

ethics codes outlined in Understanding Business (2010). Choose two steps that you consider the most

important to an organization from a strategic diversity perspective. Defend and support your choices. Use the

Valentine and Fleischman (2002) article as one of your sources. Your response should be 200-300 words.

Respond to at least two of your classmates’ postings by Day 7.




2. Due by Day 3. Competitive intelligence and risk management. One major ethical concern that affects

organizational risk management today is competitive intelligence. To sustain competitive advantage many

organizations maintain strict policies on their internal trade secrets. Many of these same companies hire

individuals to track and obtain information on product innovations made by competitors. In some cases these

individuals cross ethical lines to obtain this information. Using the Fitzpatrick (2003) article and your own

research, recommend two methods an organization can use to reinforce the legal and ethical responsibilities

related to competitive intelligence. Defend and support your recommendations. Your response should be

200-300 words. Respond to at least two of your classmates’ postings by Day 7.




Written Assignments 1. Due by Day 7. Legal landscape and other ethical issues. This assignment continues the organizational

analysis on the company that you chose in Week One. In this section, identify the external stakeholders of the

organization. Areas to consider include legal department (contracts, general liability, product liability, etc.),


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governmental agencies (regulators, taxing authorities, etc.), independent contractors, industry associations

(competition, strategic alliances, etc.), suppliers, etc. Compare and contrast how these varied perspectives

promote and/or impede diversity. Assess the alignment of the organizational statements with the identified

external diversity. Support your conclusions using Karnes (2009) article and the Nelson et al. (2008) article as

two of your sources. The body of the paper should be 4-6 pages, type-written and double spaced prepared in

APA format.



This Written Assignment aligns with the following course outcomes: 1, 2, 3, 4, 5

Week Five Written Assignment Grading Criteria
























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Summary Week Five examined the legal environment of organizations including the ethical issues related to company policies and

practices. Students examined these issues by considering ethics codes, competitive intelligence, risk management, and the

alignment of organizational statements with identified external diversity. Week Six will explore the principles of

measuring organizational performance and strategic diversity.


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Week Six To be completed during the sixth week of class


1. Explain the roles of accounting and finance in measuring organizational performance (aligns with course

outcomes 1, 2, 4, 5).

2. Illustrate how workforce performance management systems can engage employees, support high-performance

work, and promote cross-functional diversity (aligns with course outcomes 1, 2, 4).

3. Evaluate the human resource, security, privacy, and stability issues affected by information technology and

transparency (aligns with course outcomes 1, 3, 3, 4, 5).

4. Demonstrate how the balanced scorecard (BSC) can link organizational learning strategies with employees’

needs, knowledge transfer, and strategic diversity (aligns with course outcomes 1, 2, 4, 5).

Introduction Principles of measuring organizational performance and strategic diversity. Week Six examines the principles of

measuring organizational performance with a focus on strategic diversity. Measuring and monitoring performance is part

of the controlling function of management. The more astute we are as managers to establish systems that monitor specific

elements of our organization to maintain the focus on our strategic goals, the more successful we and our organizations

will become. The technological advancements prevalent in our daily lives add complexity to this function. The readings

this week explore accounting and finance, technology, organizational transparency, and strategic alignment using the

balanced scorecard. Students consider transparency and organizational performance, the BSC and strategic diversity, and

the development of an organizational diversity strategy.

Overview Assignment


Transparency and organizational performance

Day 3 (1

st post)

Discussion Forum 2

Balanced scorecard and strategic diversity Day 3 (1

st post)

Discussion Forum 2

Developing an organizational diversity strategy

Day 7

PowerPoint Project 30




Chapter 17: Understanding accounting and financial information

Bonus Chapter B: Using technology to manage information


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2. Article:

Berggren, E., & Bernshteyn, R. (2007). Organizational transparency drives company performance. The Journal of

Management Development, 26(5), 411-417. (ProQuest Document ID: 1343795231).

Leonard, L. N., & Cronan, T. P. (2005). Attitude toward ethical behavior in computer use: A shifting

model. Industrial Management + Data Systems, 105(9), 1150-1171. (ProQuest Document ID: 969983111).

Pangarkar, A. J., & Kirkwood, T. (2008). Strategic alignment: Linking your learning strategy to the balanced

scorecard. Industrial and Commercial Training, Guilsborough, 40(2), 95-101. (ProQuest Document ID:

1462801931).

Rich, V. (2007). Interpreting the balanced scorecard: An investigation into performance analysis and bias. Measuring

Business Excellence, 11(1), 4-11. (ProQuest Document ID: 123653701).

Weinstein, L. (2009). Achieving top quality. Strategic Finance, 91(5), 46-51. (ProQuest Document ID: 1897678371).


Trim, P., & Lee, Y-I. (2007). Placing organizational learning in the context of strategic management. Business

Strategy Series, Northhampton, 8(5), 335-342. (ProQuest Document ID: 1374488741).


1. Due by Day 3. Transparency and organizational performance. We live in an increasingly transparent world.

Transparency is a growing issue in the public lives of celebrities and politicians, in organizational

performance (ethical and financial), and in our private lives. Social networking has accelerated this

transparency and made formerly confidential communication open to public inspection. Using the Berggren

and Bernshteyn (2007) article and the Leonard and Cronan (2005) article develop two recommendations that

you would make to your organization to allow the freedom of your employees to use company computers for

personal use while maintaining the security of confidential information. Explain and support your

recommendations. Your response should be 200-300 words. Respond to at least two of your classmates’

postings by Day 7.




2. Due by Day 3. Balanced Scorecard and strategic diversity. Is one method used to align the mission, vision,

values, and organizational performance with the strategic plan. Using the Pangarkar and Kirkwood (2008)

article, the Rich (2007) article, and the Weinstein (2009) article describe two strategic goals for your

organization that focus on organizational learning and strategic diversity. Explain how you would monitor

organizational performance to ensure the ongoing achievement of these goals. Support and defend your


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response. Your response should be 200-300 words. Respond to at least two of your classmates’ postings by

Day 7.


This Discussion Question aligns with the following weekly outcomes: 1, 2, 3, 4


Written Assignments 1. Due by Day 7. Research Project – Developing an Organizational Diversity Strategy. Your final assignment

will tie together the concepts you have studied over the past six weeks including the written assignments for

weeks one through five. During this course you will have investigated, analyzed, and evaluated the

organizational design, operations strategy, human resource management, marketing, and legal landscape of

your organization from a cross-functional diversity perspective. From your research and your first five week

assignments create a PowerPoint presentation that summarizes your findings and conclusions for each week.

From these sections you will outline an organizational diversity strategy that aligns with the values, mission,

and vision of the organization. The emphasis should be on functional diversity applying the course concepts

on a personal learning level while exercising critical and creative thinking. The total presentation should be 30

- 40 slides.

1. Introduction: This section should include a title slide, table of contents slide(s), brief introduction to your

organization slide including why you chose this organization, and the goals of your presentation. This

section will should be 2 - 4 slides.

2. Organizational overview: This section will summarize your written assignment from Week One. Your

slides should describe the organizational structure, industry/product line, geographical locations,

management and leadership, departments, divisions, other operational units, and any other information

that you consider beneficial to your presentation. Summarize your evaluation of the structure and how this

promotes and/or impedes diversity. Highlight the statements of organizational values, mission, and vision.

Assess the alignment of the current structure with the organizational statements as they relate to diversity.

This section should be 4 - 8 slides.

3. Operations strategy and quality management: This section will summarize your written assignment from

week two and will identify the functional internal stakeholders of the organization. This focus is on the

function not the specific individuals who operate in the functional areas. Areas to consider include

accounting, finance, human resources, legal, management, manufacturing, public relations, unions, etc.

Include in your analysis any cross-functional teams that currently operate within the organization.

Compare and contrast how these varied perspectives promote and/or impede diversity. Assess the

alignment of the organizational strategy with functional diversity. This section should be 5 - 10 slides.

4. Human resource management: This section will summarize your written assignment from week three and

document issues related to diversity that you identified within existing corporate policies such as

employee policies, handbooks, etc.; code of ethics; harassment and bullying; proprietary information;

conflicts of interest; etc. Particular emphasis should be placed on codes of conduct, cultural diversity,

functional diversity, human rights issues, etc. Evaluate the alignment of the organizational statements

with these corporate policies. This section should be 5 - 10 slides.


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5. Marketing, public relations and corporate citizenship: This section will summarize your written

assignment from week four. In addition to organizational efforts that promote products and services

describe any policies or actions taken by the organization to encourage ethical behavior and social

responsibility. Describe how these activities align with the stated vision and values of the organization.

This section should be 2 - 4 slides.

6. Legal landscape and other ethical issues: This section will summarize your written assignment from week

five and identify the external stakeholders of the organization. Areas to consider include legal department

(contracts, general liability, product liability, etc.), governmental agencies (regulators, taxing authorities,

etc.), independent contractors, industry associations (competition, strategic alliances, etc.), suppliers, etc.

Compare and contrast how these varied perspectives promote and/or impede diversity. Assess the

alignment of the organizational statements with the identified external diversity. This section should be 4

– 8 slides.

7. Summary, recommendations, and conclusions: Summarize your findings and research from this course.

Identify at least three issues the organization can improve to better align corporate actions with the

organizational values, mission, and vision as they relate to functional diversity. Recommend

organizational strategies that would align the identified issues with corporate policies, practices, and

procedures. Derive the benefits you gained from this project and present your conclusions for future

considerations and research. This section should be 3 - 6 slides.

8. Reference List: In addition to the textbook, include all sources used in preparing your five weekly

assignments and any new sources you used for this presentation. These slides will be completed according

to APA style as outlined in your approved style guide. This section should be 1 - 3 slides.


This Written Assignment aligns with the following weekly outcomes: 1-24

This Written Assignment aligns with the following course outcomes: 1-5

Summative Assignment Grading Criteria


All key elements of the assignment are covered in a substantive way.

The presentation includes effective visuals, as necessary.

Presentation is 30-40 slides, including Title and Reference pages.

Presentation must include the following slides: 1. Introduction (4-8 slides)

o Title, your name, course number, instructor’s name (1 slide)

o Table of contents (1-3 slides)

o Brief introduction (1-2 slides)

o Goals of your presentation (1-2 slides)

2. Organizational overview (8-12 slides)

o Organizational structure (1-2 slides)

o Industry/product line (1-2 slides)


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o Geographical locations (1-2 slides)

o Management and leadership (1-2 slides)

o Departments, divisions, other functional units (1-2 slides)

o Other beneficial information (1-2 slides)

o Values, mission, and vision (1-2 slides)

o Evaluation of structure and diversity (1-2 slides)

3. Operations and quality management (8-12 slides)

o One slide for each functional area (4-8 slides). Include any specific

observations regarding the functional perspective and diversity.

o Cross-functional teams (1-2 slides)

o Evaluation of operations and diversity (1-2 slides)

4. Human resource management (8-12 slides)

o Employee policies, handbooks, etc. (1-2 slides)

o Code of ethics (1-2 slides)

o Harassment and bullying (1-2 slides)

o Proprietary information (1-2 slides)

o Conflicts of interest (1-2 slides)

o Cultural diversity (1-2 slides)

o Human rights issues (1-2 slides)

o Evaluation of HRM and diversity (1-2 slides)

5. Marketing, public relations, and corporate citizenship (4-8 slides)

o Marketing (1-2 slides)

o Public relations (1-2 slides)

o Corporate citizenship (1-4 slides)

Ethical behavior

Social responsibility

o Evaluation of marketing, public relations, and corporate citizenship

with diversity (1-2 slides)

6. Legal landscape and other ethical issues (8-12 slides)

o Legal department (1-2 slides)

Contracts

Liability: general, product, etc.

o Governmental agencies (1-2 slides)

Regulators, taxing authorities, etc.

o Independent contractors (1-2 slides)

o Industry associations (1-2 slides)

Competition, strategic alliances, etc.

o Suppliers (1-2 slides)

o Evaluation of legal landscape and diversity (1-2 slides)

7. Summary, recommendations, and conclusions (3-6 slides)

o Summary of findings (1-2 slides)


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o Recommendations – actions needed (1-2 slides)

o Conclusions – future considerations (1-2 slides)

8. Reference List (1-4 slides)

o List all sources used in this presentation

Writing and Organization Criteria 3 Points












Research Criteria 3 Points






Style Criteria 3 Points










The paper includes a References Page that is completed according to the


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appropriate version of APA Publication Manual (e.g. 6th edition).


Summary Week Six explored the principles of measuring organizational performance with a view toward strategic diversity.

Students examined these issues by considering transparency and organizational performance; the balanced scorecard and

strategic diversity; and preparing the PowerPoint Presentation for their summative assignment designed to develop an

organizational diversity strategy.


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Course Map

The course map illustrates the careful design of the course through which each learning objective is supported by one or

more specific learning activities in order to create integrity and pedagogical depth in the learning experience.

LEARNING OUTCOME

WEEK

ASSIGNMENT

1. Evaluate how initiatives and practices for various functional areas within an organization support strategic diversity efforts.

1, 2, 3, 4, 5, 6 Communication and functional diversity (W1)

Functional diversity and organizational structure (W1)

Organizational overview (W1) Quality management and functional

diversity (W2) Historical management theories and

operations strategy (W2) Operations strategy: Operations and quality

management (W2) Cross-functional teams: Enhancing

workforce diversity (W3) Assessing workforce diversity issues (W3) Human resource management (W3) Who’s responsible for what we eat and

drink? (W4) Corporate citizenship and organizational

culture (W4) Marketing, public relations, and corporate

citizenship (W4) Ethics codes and strategic diversity (W5) Competitive intelligence and risk

management (W5) Legal landscape and other ethical issues

(W5) Transparency and organizational

performance (W6) Balanced Scorecard and strategic diversity

(W6) Developing an organizational diversity

strategy (W6)

2. Assess diversity in organizations from a systems perspective including its alignment with cross-functional teams.





operations strategy (W2)


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Operations strategy: Operations and quality management (W2)

Cross-functional teams: Enhancing workforce diversity (W3)

Marketing, public relations, and corporate citizenship (W4)

Ethics codes and strategic diversity (W5)Legal landscape and other ethical issues (W5)

Developing an organizational diversity strategy (W6)

3. Examine best practices in operations strategy (design, control, quality management) to foster organizational diversity.





operations strategy (W2) Operations strategy: Operations and quality

management (W2) Cross-functional teams: Enhancing

workforce diversity (W3) Human resource management (W3) Corporate citizenship and organizational

culture (W4) Competitive intelligence and risk





strategy (W6)

4. Evaluate methods to measure diversity alignment with organizational performance.



Quality management and functional diversity (W2)

Historical management theories and operations strategy (W2)

Operations strategy: Operations and quality management (W2)

Cross-functional teams: Enhancing workforce diversity (W3)

Assessing workforce diversity issues (W3) Human resource management (W3) Who’s responsible for what we eat and

drink? (W4)


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Corporate citizenship and organizational culture (W4)

Marketing, public relations, and corporate citizenship (W4)

Ethics codes and strategic diversity (W5) Legal landscape and other ethical issues




strategy (W6)

5. Develop an organizational diversity strategy that aligns with organizational values, mission, and vision.

1, 2, 3, 4, 5, 6 Organizational overview (W1) Operations strategy: Operations and quality

management (W2) Assessing workforce diversity issues (W3) Human resource management (W3) Who’s responsible for what we eat and

drink? (W4) Marketing, public relations, and corporate

citizenship (W4) Ethics codes and strategic diversity (W5) Competitive intelligence and risk


(W5) Balanced Scorecard and strategic diversity


strategy (W6)

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