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Healing Transitions Frequently Asked...

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Men’s Campus 1251 Goode St. Raleigh, NC 27603 Women’s Campus 3304 Glen Royal Rd. Raleigh, NC 27617 919.838.9800 www.healing- transitons.org Healing Transitions Frequently Asked Questions Information for families, friends and loved ones “Healing Individuals, Families & Communies with Innovave Soluons”
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  • Mens Campus

    1251 Goode St.

    Raleigh, NC 27603

    Womens Campus

    3304 Glen Royal Rd.

    Raleigh, NC 27617

    919.838.9800

    www.healing-

    transitons.org

    Healing Transitions

    Frequently Asked Questions Information for families, friends and loved ones

    Healing Individuals, Families & Communities with Innovative Solutions

  • Healing Transitions is a non-profit organization. We provide shelter

    and help men and women who are addicted to alcohol and other drugs

    get into recovery and return to productive lives. There is no cost to the

    participant for our services.

    Our program offers three services:

    The Overnight Shelter

    Non-Medical Detoxification

    The Recovery Program

    Anyone who is homeless can stay at the Overnight Shelter.

    Guests at the Overnight Shelter meet participants from the Recovery

    Program. These people carry a message of recovery and hope.

    Many people decide to enter the Recovery Program after meeting oth-

    ers in recovery at the Overnight Shelter.

    Page 2 Healing Transitions

    WH AT IS THE OVE R NIGHT SHELTER?

    Guests can get

    clothes from the

    clothing closet once

    a week.

    Guests must take all

    their things with

    them when they

    leave in the morn-

    ing.

    Guests may not

    drive up to or be

    dropped off at the

    shelter.

    Guests do not have

    to be sober to stay

    in the shelter.

    Guests can come

    back to the shelter

    as many times as

    they need to.

    Shelter is provided

    one night at a time.

    The shelter serves

    dinner and break-

    fast and has show-

    ers for guests to

    use.

    Men are picked up

    at 4:00 pm at the

    greenway down

    from the South Wil-

    mington Street

    Shelter.

    Women are picked

    up at 3:15 pm from

    The Womens Cen-

    ter of Wake County

    located at 112 Cox

    Ave. Raleigh, NC .

    WH AT YOU SHOULD KNOW ABOUT THE OVE R NIGHT SHELTER

    WH AT IS HE AL ING TR ANS ITIONS?

    70% of

    participants who

    complete the

    Recovery

    Program are in

    recovery 1 year

    later.

    Families are

    often forgotten

    in the recovery

    process.

    Recovery is

    available for

    them too.

    - Dennis Parnell

    What should a

    participant bring to

    Healing

    Transitions?

    They do not need to

    bring anything.

    They may bring one

    weeks worth of

    clothes if they wish.

    They cannot bring

    any toiletries with

    alcohol in them.

  • The Healing Transitions Detox Center is a safe place for

    men and women to go through detox. One of its goals is

    to attract people into the Recovery Program. Partici-

    pants in the Healing Transitions Detox Center spend

    time with Recovery Program participants and people

    who have completed the Recovery Program.

    own medicines in

    the Healing Tran-

    sitions Detox Cen-

    ter. Certain addic-

    tive medicines are

    not allowed.

    The staff decides if

    it is safe for a per-

    son to stay in the

    Healing Transi-

    tions Detox Center

    for detox. They

    watch participants

    carefully while

    they are going

    through detox. If

    needed, they will

    send participants

    to a hospital.

    Recovery Program

    participants take

    Healing Transi-

    tions Detox Center

    participants to

    classes and 12-step

    meetings.

    Most of the staff at

    the Healing Tran-

    sitions Detox Cen-

    ter have complet-

    ed Healing Transi-

    tions. They are

    not doctors or

    nurses, and they

    do not give partic-

    ipants any medi-

    cines.

    Participants are

    able to take their

    Page 3 Frequently Asked Questions

    WH AT YOU SHOULD KNOW ABOUT HE AL ING TR ANS IT IONS DE TOX CENTER?

    WH AT IS HE AL ING TR ANS ITIONS DE TOX CENTER?

    Recovery Program

    participants give

    them tours of

    Healing Transi-

    tions and talk to

    them about how

    they got into re-

    covery.

    Most persons stay

    in the Healing

    Transitions Detox

    Center 2 5 days.

    The Recovery Program helps people recover from being addict-

    ed to alcohol and other drugs. To get into the Recovery Pro-

    gram, a person must be:

    Homeless. There are many forms of homelessness. Usually

    someone does not rent or own a house, trailer or apartment.

    If they do rent or own, they cant stay there.

    18 years old or older.

    A resident of Wake County.

    WH AT IS HE AL ING TR ANS ITIONS RECO VER Y PROGRAM?

  • Motivation and Engagement Track I helps Healing Transitions decide

    who wants to be in the Recovery Program. It also helps participants de-

    cide if they are really ready to work hard in a long recovery program.

    Page 4 Healing Transitions

    WH AT IS THE MOTI VAT IO N AND ENG AGEMENT TR ACK I (MET I)?

    In the Recovery Program

    participants see others who

    are in recovery. That gives

    them hope that they can re-

    cover too.

    It takes most people from 12

    to 18 months to finish the

    Recovery Program.

    Participants earn their way

    from one part of the pro-

    gram to the next. Some-

    times they have to go back

    into an earlier part of the

    program. If that happens,

    they can always earn their

    way back up and try again.

    Moving back does not mean

    the person has failed or will

    not do well.

    People can come back to

    Healing Transitions as

    many times as they need to.

    No one needs an appoint-

    ment. People can get help

    whenever they come to

    Healing Transitions.

    We offer a hand up, not a

    handout.

    If the participant does a

    little, we will do a little. If

    the participant does a lot,

    we will do a lot.

    No one is allowed to stay in

    the program if they use al-

    cohol or other drugs. We

    will give them a chance to

    go to the Healing Transi-

    tions Detox Center and start

    the program over. To get

    back into the Recovery Pro-

    gram, they may have to go

    back to the Overnight Shel-

    ter and go to classes.

    We do our best to help

    those who want help. Some

    participants may not be

    physically or mentally right

    for Healing Transitions. We

    look at health issues on a

    case by case basis.

    WH AT YOU SHOULD KNOW ABOUT THE RECO VE R Y PROGR AM

    The Recovery Program has

    five parts:

    Motivation and

    Engagement Track I

    Motivation and

    Engagement Track II

    Commit to Recovery I

    Commit to Recovery II

    Healing Transitions

    Alumni

    Anyone who is a homeless Wake County resident and addicted to

    alcohol or other drugs can enter the Motivation and Engagement

    Track I.

    Participants can get into Motivation and Engagement Track I by talk-

    ing to anyone on Healing Transitions staff.

    HO W DOES SOMEONE GET INTO MOTI VAT ION AND ENG AGEMENT TR ACK I?

  • A bed to sleep in every night.

    A place to store their personal

    things.

    Breakfast and dinner at Healing

    Transitions every day.

    Lunch at the soup kitchen

    (for men) or Womens

    Center (for women) Mon-

    day Friday.

    Basic health care and help

    with medications .

    Motivation and Engagement II helps participants get ready to enter Commit to Recovery I of the Recovery

    Program. It gives participants a chance to learn from people who are further along in the program.

    Recovery Dynamics.

    They help participants un-

    derstand the 12-steps of

    recovery.

    Attend 12-step meetings

    such as Alcoholics Anony-

    mous, Cocaine Anony-

    mous, and Narcotics Anon-

    ymous.

    Plan for themselves what

    they will do on weekends.

    We expect participants to

    attend many 12-step meet-

    ings on weekends. Attend-

    ing meetings shows that a

    person is committed to re-

    covery and the Healing

    Transitions program.

    Sign a Motivation and En-

    gagement I contract and do

    what the contract says.

    Be off property between 8

    a.m. and 3 p.m. every day

    of the week.

    Attend class held off prop-

    erty Monday through Fri-

    day. The classes are called

    Page 5 Frequently Asked Questions

    WH AT IS MOTI VAT ION AND ENG AGEMENT TR ACK I I (MET I I)?

    WH AT DOES A P AR TIC IP ANT H AVE TO DO TO S TAY IN MOTI VAT ION AND

    ENG AGEM ENT I?

    WH AT DOES A P AR TIC IP ANT GE T IN MOTI VAT ION AND ENG AGEMENT TR ACK I?

    If there are no beds in Motivation and

    Engagement I, people can still get

    help. We will put them on the

    Waiting List. While on the Waiting

    List, they will have a bed every night

    in the Overnight Shelter. They will

    have a place to keep their things.

    They will attend the same classes and

    12-step meetings as the participants

    in Motivation and Engagement I.

    When a bed opens up, the participant who has gone to the most 12-step meetings and classes will get that

    bed.

    HO W DOES SOMEONE GET INTO MOTI VAT ION AND ENG AGEMENT TR ACK I I?

    A more private living

    space.

    Breakfast, lunch and din-

    ner every day.

    The chance to leave Heal-

    ing Transitions between

    4:30 p.m. and 6:00 p.m. on

    weekdays.

    The chance to attend 12-

    step recovery meetings

    away from Healing Transi-

    tions at night.

    WH AT DOES A P AR TIC IP ANT GE T IN MOTI VAT ION AND ENG AGEMENT TR ACK I I?

    Use of a phone to call their

    sponsor.

    Use of laundry room once

    a week.

    A 6:00 p.m. check in time

    on weekends.

    file:///C:/Documents%20and%20Settings/cbudnick/Local%20Settings/Temporary%20Internet%20Files/AppData/Local/Microsoft/Windows/Temporary%20Internet%20Files/Master%20Forms%20Folder/Universal%20Forms%20for%20Men's%20and%20Women's%20Facilities/(170)%20OTS%20Guidel

  • Page 6 Healing Transitions

    Go to Recovery Dynamics classes.

    Begin written Recovery Dynamics assign-

    ments.

    Keep going to 12-step meetings.

    Get a 12-step sponsor and join a 12-step home

    group.

    Work in the kitchen.

    WH AT DOES A P AR TIC IP ANT H AVE TO DO TO S TAY IN MOTI VAT ION AND ENG AGEMENT TR AC K I I?

    This is the heart of the Recovery Program. People in Commit to Recovery I have made a

    real commitment to the Recovery Program.

    WH AT IS COMMIT TO RECO VER Y I (CTR I)?

    When a bed is open, the participant who has finished the written assignments and has the

    most 12-step meetings will move into Commit to Recovery I.

    HO W DOES SOMEONE GET INTO COMMIT TO RECO VE R Y I?

    May watch cable TV.

    A bed in a 4 or 8 person

    room.

    Use of exercise equipment.

    Access to a variety of

    books.

    An 11 p.m. curfew.

    Use of laundry room every

    day.

    Breakfast, lunch and din-

    ner every day.

    Use of a phone to make

    local calls.

    WH AT DOES A P AR TIC IP ANT GE T IN COMMIT TO RECO VER Y I?

    Take part in the Communi-

    ty Process. This is where

    others in the program talk

    to participants in Commit

    to Recovery I and Commit

    to Recovery II about atti-

    tudes and behaviors that

    are not helpful to recovery.

    Be willing to take sugges-

    tions from the Community

    Meetings.

    Have a regular chore that

    helps support Healing

    Transitions.

    Keep going to Recovery

    Dynamics classes and 12-

    step meetings.

    Keep working with a 12-

    step sponsor and taking

    part in a 12-step home

    group.

    WH AT DOES A P AR TIC IP ANT H AVE TO DO TO S TAY IN COMMIT TO RECO VER Y I?

  • Page 7 Frequently Asked Questions

    Legal help if needed when

    available.

    Additional health care if

    needed.

    A physical exam.

    SafeLink cell phones for

    employment and housing

    search and work.

    Help getting a drivers li-

    cense.

    Help finding housing.

    Help learning how to

    budget money.

    Midnight curfew and later

    on weekends.

    Breakfast, lunch and din-

    ner every day.

    A two-person room with a

    bathroom.

    The right to get a job out-

    side Healing Transitions

    and help finding a job.

    WH AT DOES A P AR TIC IP ANT GE T IN COMMIT TO RECO VER Y I I?

    Volunteer at Healing Tran-

    sitions for at least 30 days.

    After finding a job outside

    Healing Transitions, pay

    $50 a week for room and

    board.

    Keep going to 12-step

    meetings, work with a 12-

    step sponsor and be active

    in a 12-step home group.

    Follow any community

    suggestions.

    Turn in a weekly budget.

    Make a plan to pay any

    money owed.

    WH AT DOES A P AR TIC IP ANT H AVE TO DO TO S TAY IN COMMIT TO RECO VER Y I I?

    Start saving money to

    move out and pay rent.

    Work on anything that

    could stop them from

    getting and keeping a job

    and a place to live.

    In Commit to Recovery II participants get ready to move from Healing Transitions and live on their own in

    the community.

    WH AT IS COMMIT TO RECO VER Y I I (CTR I I)?

    When a person finishes all their Commit to Recovery I classes, assignments and community suggestions,

    their peers may vote them into Commit to Recovery II.

    HO W DOES SOMEONE GET INTO COMMIT TO RECO VE R Y I I?

  • Page 8 Healing Transitions

    Participants who reach the programs goals are called Healing Transitions Alumni when

    they move into their own housing. They share the message of recovery with participants

    who are still in the Recovery Program. Doing that helps them with their own recovery.

    WH AT IS HE AL ING TR ANS ITIONS ALUMNI S TATUS?

    They must find a job, save money, and find a place to live. They make a plan of action and go

    over it with their peers in Commit to Recovery II. If their peers okay the plan, they vote them in-

    to Alumni status. This means they can move out of Healing Transitions and into a place of their

    own.

    HO W DO P AR TIC IP ANTS B ECOME HE AL ING TR ANS ITIONS ALUMNI?

    They can teach classes and

    take part in Community

    Meetings.

    They get support to help

    them stay in recovery and

    keep a place to live.

    They can take part in spe-

    cial events. They may get

    tickets to see the Durham

    Bulls or NCSU football

    games or to go to plays or

    other community events.

    They can visit participants

    at Healing Transitions any

    time, 24 hours a day, 7

    days a week.

    They can come to Healing

    Transitions for meals.

    WH AT DO HE AL ING TR ANS ITIONS ALUMNI GE T?

    Stay in recovery.

    Live a life that supports recovery.

    WH AT DO ALUM NI H AVE TO DO TO M AINTAIN P RI VI L EGES?

    Guiding Principles of Healing Transitions

    Create a low threshold for engagement by identifying and removing barriers to recovery.

    Provide services on demand.

    Utilize a peer-driven program for recovery initiation and recovery maintenance.

    Allow individuals to return as many times as needed to achieve sustained recovery.

    Sustain recovery by identifying, establishing and connecting with recovery supports in

    the community.

    Match investment in recovery; If you do a little, we do a little; if you do a lot, we do a lot.

  • Page 9 Frequently Asked Questions

    No. Healing Transitions provides food, shelter, toiletries and clothing. It is not helpful for families to give

    participants money. Give them cigarettes instead of money for cigarettes. Give them a phone card instead

    of money for the phone. Give them a bus ticket instead of money for the bus. Money makes some people

    think about and start using again.

    It is important for participants to learn to take care of their own money. We teach participants how to man-

    age their money.

    DO P AR TIC IP ANTS NEED MONE Y WHILE AT HE AL ING TR ANS ITIONS?

    Participants should attend all scheduled court dates and probation appointments. We will not write letters

    excusing participants from court or probation appointments. It is up to the participant to do the needed

    paperwork and find transportation.

    COUR T DATES & PROB ATION AP P OINTMENTS

    Participants should attend all outside medical and mental health appointments. They must do all the need-

    ed paperwork before the appointment and find transportation. If they cannot find transportation, we may

    be able to give them bus tickets.

    MEDIC AL AP P OINTMENTS

    Healing Transitions does not allow any medicines that can get a person high or make them sleepy.

    MEDIC INES

    No. We want participants to focus on their recovery. Work and money may keep them from focusing on

    recovery. They will be assigned chores to help Healing Transitions continue to run. Finding employment

    occurs in the last part of the Recovery Program.

    CAN P AR TIC IP ANTS WOR K WHILE AT HE AL ING TR ANS ITIONS?

    Radios, CD players, mp3

    players.

    Laptops, PDAs.

    Skateboards, roller skates,

    bicycles, roller blades.

    Newspapers, magazines or

    books that are not related

    to recovery or religion .

    After participants have

    been in the program for a

    while, they can have things

    like radios, CD players and

    general reading materials.

    Cell phones.

    Cars, motorcycles, or mo-

    tor scooters.

    Weapons.

    Medicines not approved by

    the clinic staff.

    WH AT ARE P AR TIC IP ANTS NOT ALLOWED TO H A VE?

  • Let them know how

    much you want them to

    recover.

    Be open to the idea that

    you may benefit from

    some help yourself.

    Go to 12-step meetings

    for family members

    such as Al-Anon or Nar-

    Anon.

    Call our staff if you

    have any questions

    about anything your

    loved one tells you.

    Let your loved one

    spend as much time as

    possible with other peo-

    ple in recovery.

    Go to the Healing Tran-

    sitions family support

    group meetings.

    Let your loved one do

    things like laundry for

    themselves.

    Do not do anything for

    your loved one that they

    can do for themselves.

    Can I visit?

    The only scheduled visiting times are during 12-step meetings at Healing Transitions that are

    open to people who are not alcoholics or addicts.

    You may visit in the meeting area and lobby 15 minutes before and 15 minutes after each

    meeting.

    The staff arranges visits for participants and their children.

    Can I call my loved one? Can they call me?

    Participants in the Healing Transitions Detox Center cannot receive or make phone calls.

    Participants in the Motivation and Engagement Track I cannot receive or make phone calls at

    Healing Transitions. When they are away from Healing Transitions, they can use a land line to

    make phone calls but no cell phones.

    Participants in the Motivation and Engagement Track II can use the phone in the overnight shel-

    ter to call their sponsor after they fill out a sponsor verification form.

    Participants in Commit to Recovery I and Commit to Recovery II can receive and make phone

    calls from 7:00 a.m. to 11:30 p.m. They may talk for 10 minutes at a time.

    Participants in Commit to Recovery II can receive a SafeLink cell phone. This helps them look

    for work and get ready to move into their own place.

    Participants may only make long distance calls using calling cards.

    Page 10 Healing Transitions

    HO W DO I KEEP IN TOUCH WITH A LO VE D ONE AT HE AL ING TR ANS ITIONS?

    WH AT C AN I DO TO HELP M Y LO VE D ONE RECO VER?

  • Page 11 Frequently Asked Questions

    The law does not allow us to tell anyone anything about participants unless

    the participant says in writing that it is okay. Even if you know someone is

    at Healing Transitions, we cannot talk to you about them. This law applies

    to everyone including parents, children, spouses and others.

    Participants can tell us verbally or in writing at any time that it is no longer

    okay to talk to you about them.

    CONFIDENTI AL ITY

    Overnight and Healing Transitions Detox Center participants cannot get mail.

    Participants in the Recovery Program can get mail.

    We may ask participants to open letters and packages in front of a staff per-

    son.

    Mens Campus: 1251 Goode Street, Raleigh, NC 27603

    Womens Campus: 3304 Glen Royal Road, Raleigh, NC 27617

    Main telephone number: 919.838.9800

    MAIL

    It is common for families

    and loved ones to attend

    AA/CA/NA meetings with

    their loved one for the

    purpose of supporting

    them and to learn more

    about recovery. We

    strongly encourage

    families and loved ones to

    consider attending similar

    meetings designed for you:

    Al-Anon/Nar-Anon.

    Often you can find

    locations that have both

    AA/NA and Al-Anon/Nar

    -Anon meetings being held

    at the same time.

    We want participants to go to as many 12-step meetings as possible on week-

    ends. Participants must find their own way to these meetings with the help

    of their peers and their friends from 12-step meetings.

    Some participants may have chores at Healing Transitions on weekends.

    Commit to Recovery I and Commit to Recovery II participants may earn pass-

    es to stay out overnight on weekends.

    WH AT H AP P ENS ON WEEKENDS?

    They may not be able to use the phone.

    They may have to stay at Healing Transitions at night and on weekends.

    They may be moved back to an earlier stage of the program.

    They may have to leave the Recovery Program.

    They may have to write about why they did not follow the rules.

    They may not be able to see or talk to certain people outside of Healing

    Transitions.

    WH AT H AP P ENS WHEN A P AR TIC IP ANT BRE AKS THE GUIDEL INES?

    Early in the Recovery

    Program, the staff

    decides what happens

    when a participant

    breaks the guidelines or

    rules. Later in the

    program other

    participants decide

    what happens. When

    other participants

    decide, we call this the

    Community Process.

  • Frequently Asked Questions

    When participants do something that causes a problem for the Recovery Program or is a

    participant safety problem, we ask them to leave Healing Transitions. This is called IFS or

    Ineligible for Services. They cannot come back until they complete a Re-Entry contract.

    When we put someone on the IFS list, they must pack their things and leave.

    WH AT DOES INEL IG IB LE FOR SER VICES ( IFS) ME AN?

    Stealing.

    Destroying property.

    Using, selling, or trading alcohol or

    other drugs at Healing Transitions.

    Repeated problems following pro-

    gram guidelines.

    Violence or threats of violence.

    Racial or sexual insults.

    Sexual activity or asking other par-

    ticipants for sex.

    Having or asking for a romantic

    relationship with another partici-

    pant.

    WH AT M AKES A P ERSON INEL IG IBLE FOR SER VICES?

    Yes. They can call after 12:00 noon on Tuesdays. A staff person will tell them what they

    need to do if they want to come back to Healing Transitions.

    CAN SOMEONE WHO IS INELIG IBLE FOR SER VICES COME B AC K TO HE AL ING TR ANS ITIONS?

    Sometimes people who are trying to get into recovery relapse. This means they start using

    alcohol or other drugs again. Anyone in Motivation and Engagement I, Motivation and En-

    gagement II or Commit to Recovery I who starts using again is offered detox and to start

    the program over. If a person relapses in Commit to Recovery II or as a Healing Transitions

    Alumni, they can go through a program called Re-Track. Re-Track is an abbreviated ver-

    sion of the program that helps them move back into recovery.

    WH AT H AP P ENS I F A P ERSON REL AP SES?

    Healing Transitions Family Support Program: 919.838.9800

    [email protected]

    Al-Anon Family Groups: 919.713.1516

    http://www.alanonalateen6nc.org

    Nar-Anon Family Groups: http://www.nar-anon.org/Nar-Anon/North_Carolina.html

    SUPP ORT FOR FAM IL IES , FR IENDS AND LO VE D ONES

    Healing Transitions

    allowed me to be a

    father who has since

    been able to put 3

    children through college.

    Drew F.

    Copyright 2015 Healing Transitions International, Inc. All rights reserved.

    http://www.alanonalateen6nc.org

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