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Health and Productivity Buck’s SBC Solution: PPACA Summary ... · • Document translation •...

Date post: 08-Jul-2020
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Buck’s SBC Solution: PPACA Summary of Benefits and Coverage Do your participants have the right information? Starting as soon as the next open enrollment period, most plan administrators will be required to furnish participants and beneficiaries with the new Summary of Benefits and Coverage (SBC) for each benefit package offered. Buck can help. Is your program simple or complex? If you offer only fully-insured health plans, your carrier likely will take care of this responsibility on your behalf. However, if like many large plan sponsors, your program is self-funded or complex, your claims administrator likely won’t have all the information required to prepare SBCs. In turn, compliance is less straightforward. Distribution and fulfillment Providing every participant — active, retired, COBRA, etc. — the right SBC at the right time in the right language and in the right format (print or electronic) will be a challenge. The new regulations have very specific requirements for when: • A separate SBC with customized claims examples must be produced • The obligation can be satisfied electronically or must be met via print distribution • The SBC can be combined with other communications • Culturally and linguistically appropriate alternatives must be provided • SBCs must be updated/modified While very prescriptive, the regulations allow for some flexibility. With advance planning and efficient use of technology and communication processes, plan sponsors can greatly reduce the overall compliance burden and help ensure the SBCs support the law’s goal of educating your employees. Health and Productivity Your compliance effort could grow significantly if you: • Use a carve-out specialty vendor for certain benefits, such as prescription drugs or behavioral health services • Offer financial incentives under your wellness program that affect plan out-of-pocket cost-sharing • Vary your contribution to an employee’s HRA or HSA based on coverage tier (e.g., single, family) or qualification for wellness incentives • Offer plans with multiple carriers • Vary your plans’ deductibles or other cost-sharing features based on salary or position • Have retiree medical plans • Have employees requiring alternate language SBCs • Need to deliver printed versions and prefer targeting (not sending all SBCs to all participants)
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Page 1: Health and Productivity Buck’s SBC Solution: PPACA Summary ... · • Document translation • Portal hosting • Print production and distribution • Vendor management and oversight

Buck’s SBC Solution: PPACA Summary of Benefits and CoverageDo your participants have the right information?Starting as soon as the next open enrollment period, most plan administrators will be required to furnish participants and beneficiaries with the new Summary of Benefits and Coverage (SBC) for each benefit package offered. Buck can help.

Is your program simple or complex?If you offer only fully-insured health plans, your carrier likely will take care of this responsibility on your behalf. However, if like many large plan sponsors, your program is self-funded or complex, your claims administrator likely won’t have all the information required to prepare SBCs. In turn, compliance is less straightforward.

Distribution and fulfillment Providing every participant — active, retired, COBRA, etc. — the right SBC at the right time in the right language and in the right format (print or electronic) will be a challenge. The new regulations have very specific requirements for when:

• A separate SBC with customized claims examples must be produced

• The obligation can be satisfied electronically or must be met via print distribution

• The SBC can be combined with other communications

• Culturally and linguistically appropriate alternatives must be provided

• SBCs must be updated/modified

While very prescriptive, the regulations allow for some flexibility. With advance planning and efficient use of technology and communication processes, plan sponsors can greatly reduce the overall compliance burden and help ensure the SBCs support the law’s goal of educating your employees.

Health and Productivity

Your compliance effort could grow significantly if you: • Use a carve-out specialty vendor for certain benefits, such as prescription drugs or behavioral health services • Offer financial incentives under your wellness program that affect plan out-of-pocket cost-sharing • Vary your contribution to an employee’s HRA or HSA based on coverage tier (e.g., single, family) or qualification for wellness incentives • Offer plans with multiple carriers • Vary your plans’ deductibles or other cost-sharing features based on salary or position • Have retiree medical plans • Have employees requiring alternate language SBCs • Need to deliver printed versions and prefer targeting (not sending all SBCs to all participants)

Page 2: Health and Productivity Buck’s SBC Solution: PPACA Summary ... · • Document translation • Portal hosting • Print production and distribution • Vendor management and oversight

Health and Productivity: Buck’s SBC Solution

©2014 Xerox Corporation and Buck Consultants, LLC. All rights reserved. Xerox® and Xerox and Design® are registered trademarks of Xerox Corporation in the United States and/or other countries. Buck Consultants® is a registered trademark of Buck Consultants, LLC in the United States and/or other countries. BRP2825

With our SBC benefi t solution, you’ll get:

Buck can helpBuck’s SBC Solution provides end-to-end SBC support. It’s scalable to meet an individual plan sponsor’s needs and budget, and can include:

• Compliance strategy development — how, what, and when?

• SBC drafting and preparation

• Document translation

• Portal hosting

• Print production and distribution

• Vendor management and oversight (carriers, administrators, portal/web owners, printers, translators, etc.)

• Ongoing updates

Why BuckYou may delegate some of this responsibility to a carrier, third party administrator, outsourcing provider, or other vendor — but, ultimately, you remain responsible for compliance. Our end-to-end SBC solution is staffed by a full complement of attorneys, communicators, health care strategists, technologists, web designers, benefi ts administrators, and content management and translation experts, providing you with a single point of contact. When you choose Buck as your partner, you no longer have to worry about SBC compliance.

Contact usTo fi nd out more contact us at 1 866.355.6647 [email protected] www.xerox.com/hrconsulting

Tips for your communication strategy:• Emphasize consumer-centric features of your plans — such as HRAs, FSAs, and wellness incentive opportunities — in the claims examples.• Optimize the impact of the regulatory requirement: link the SBCs to your online and print messages promoting informed decision-making.

For more information: This comprehensive suite of services is available for one low fee per SBC. For more information about Buck’s SBC solution, contact your Buck account executive or client relationship manager, or send an email to [email protected].

1-2-3: step-by-step for SBC planning


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