Health and Safety Programs: By Luck or by Choice

Sean Kriloff/PHX 11-1-2012

“Water’s Worth It” – 19th Annual Specialty Conference

Agenda

• Introduction • Lessons Learned from experience

– “Prevention” • Luck vs. Choice? • Implementation of Tools – becomes the

choice! • Why are you here?

– Leadership

Alarming Statistics

What does these numbers represent?

14 / 3

Recent Occupational Fatalities – how does your site relate – similar tasks completed where you work? Date Description of Incident

2/15/2012 Worker died from asphyxiation while performing maintenance on a tractor inside a closed garage.

5/24/12 Worker checking windmills died after falling from structure.

7/20/12 Worker died from possible electrical shock.

7/25/12 Employee suffered fatal head and spine injuries after falling off of a dumpster.

7/26/12 Worker suffered fatal injuries after falling approximately 50 feet from a manlift.

8/2/12 Worker died after falling 15 feet out of a trash box being lifted by a forklift.

Reliance on Luck for a Safety Results?

Did luck play a large or small piece of your safe work day:

You enjoyed? Your crew enjoyed? Your work site?

Research

• Research: – 90% of incidents are related to unsafe acts – 10% are related to unsafe conditions – We may feel we are safe enough – though 90% of incidents

are self-inflicted: learn prevention

• Keys: – Incident Patterns – Causes – Trigger States – Commitment

Back to Basics

• Starts with Leadership – As a Supervisor/Leader, ask your self, what can I do with “my employees, or my area to increase awareness towards a true HS culture?

• Each individual accountable and responsible – to “participate” in this “journey”

• Individual behaviors reflect incident culture – what are some unsafe behaviors that “Trigger”

Leadership – “towards Zero”

Incident Patterns

• #1: Incident Patterns – What have you noticed, at work or home?

– Where do you look • Safety Meetings • OSHA 300 logs • Company/Industry incident reports • SWO/Self-assessments or audits • Best - Near miss reports from your facility – are they

captured/reported? – Usually a precursor to more serious injuries

Causes/Trigger States

• #2: Causes of Incidents – 3 causes: People, events, or yourself – Look at root cause, look inward, we will see/identify causes – 90%

– #3 Trigger States:

• Prevention – observe others • You will be less likely to condone or even do the same trigger state • Watch others

Relationship of Unsafe Behaviors to Incidents

• Is there a relationship of Unsafe Behaviors to Incidents?

• Why do we engage in unsafe behaviors if there is a

potential for a negative consequence?

• Unsafe behaviors are “triggered”

– Rushing – Frustration – Exhaustion – Complacency

• Tenure?

Management of Commitment

• Managed by commitment to:

– Education – Planning – Communicating – Empowerment – Participation – Accountability

– Will not happen overnight – Develop a habit, mental habit

Examples of my commitment

Commit to Doing One Thing Differently! If you trigger is: •Rushing: driving more slowly and allow more time. •Complacency: Regularly commit (multiple times/day to being more mindful about how and others perform your work tasks.

•Questions every 30 minutes?

• Fatigue: recognize, no matter how tired you are – pay attention to your surroundings and where you are and what you are doing. “That was easy”

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Incidents Pyramid and Areas BBLPS Targets

1

30

100

300

600

Lost Time

Recordables

Property Damage

First-aid or Near-miss

Unsafe Acts or Conditions

Result reactive

Behavior proactive

Where should we focus our time to have an effect on injuries and property damage?

Incidents Pyramid and Areas Targets

People are the Most Valuable Resource

• We as leaders must place highest value on safety of employees

• Safety is at the heart of Zero Program and must be a Core Value.

• What are your goals: – Provide and maintain a safe and healthy working environment – Eliminate work-related injuries and illness – Train employees to recognize and mitigate hazards – Plan safety into every task – Build safety into all aspects of our lives

Committed to Health and Safety

Commitment to a world-class HSE Program Zero means: • Every employee does plays a major role in achieving zero

incidents • We work everyday toward a goal based on individual

commitment, responsibility, and continual improvement, whether in the office, at home, or on a project site

• We maintain a culture that is based on beliefs, values and behaviors, where safety comes first

• Everyone is a safety leader

3 Keys to Build an Incident Free Workplace

• When building a focused, incident-free workplace, we consider:

• the environment (where we work) – Recognize / Anticipate the dangers & hazards – Control the hazards

• individual behavior (what we do) – understand the power of the attitude – work to maintain a positive safety attitude – key leadership

attribute

• people (who we are) – it’s all about FOCUS – and then it’s about creating and working the plan – Key

leadership attribute

Do You Walk the Talk?

• Ask yourself, as a leader, do you always walk the talk? – PPE – Frequency of audits – Familiarization – Intervene

Back to Basics

Health and Safety Toolbox

Strong HS Tools

Pre-task plan JHA/SOP/HSP – Task

Specific Safe Work Observations Near misses Employee Training

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• Leading Indicators

JHA/SOP’s/HSP

• A JHA describes means, methods, training, equipment, and materials to complete a scope of work.

• JHAs should not be viewed as a submittal hurdle…. their value is in the process: – Plan the work / Identify the hazards associated with the work – Assign controls to eliminate hazards (engineering controls,

administrative controls, personal protective equipment) – Seek input from affected parties – Review with staff – JHAs are to be completed by the people who will be

performing the tasks in coordination with their managers- not the H&S Department.

Safe Work Observations

• What is the purpose of an SWO? – Informal SWOs should also occur “peer to peer”- be your

brothers keeper! – Mentoring aspect, not critique – SWOs compare actual work process against established

safe work procedures - JHA, PTSP, HASP, and SOPs. – SWOs provide immediate positive reinforcement. – SWOs identify and eliminate deviations from procedures. – SWOs eliminates questionable activities and workplace

condition proactively. – SWOs results in changing behavior for loss-free operations. – Informal SWOs should occur continuously – Formal walk throughts/audits/Self-Assessments

Near Misses

• Why Report “Near Misses” and Incidents? – Learning from other’s experiences is a “leading indicator” – For every incident with serious consequences, there are

multiple minor incidents and near misses. – Prevention of a probability of serious consequences, we

have to focus on the lower layers of the incident pyramid (e.g., near misses, property damage, First Aid)

– We need to correct the underlying unsafe conditions and behaviors before they result in serious consequences.

– “Near-Miss” reports – how do you track? Used to track and address problem areas

Chain of Responsibility

– Employees – Field Supervisors – Subcontractors – Construction Managers

and Superintendents – Project Management – Clients – Management

“Chain is only as strong as it’s weakest link!”

Safety is Something to Everyone…

• Strategic Objective! • A Value! • First Priority! • Primary Consideration

– Name / face

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Leadership/Organizational Structure

• Organizational Structure – how do you define it? – Do employees know what this belief

system is? • Instilled to employees?

– Does the “in the field” work mimic this belief structure?

• Service, Budget, & Speed

Closing

• What did we talk about? • Luck vs. Choice? • Implementation of Tools – becomes the

choice! – Leadership

Henry Ford “Whether you think you can or you can’t, you generally are correct.”

Chain of Responsibility

How strong are YOU as a link in the Safety Chain?