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Health Education England Library Knowledge Service Leads Development Needs Analysis 2015 - Results for Kent, Surrey and Sussex Total Started Survey: 69 Page 1 of 26 SECTION 1: ABOUT YOU
Health Education England Library Knowledge Service Leads Development Needs Analysis 2015 - Results for Kent, Surrey and Sussex Total Started Survey: 69
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SECTION 1: ABOUT YOU
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Answer Choices Responses
Born in or before 1947 0
Born in or between 1948-1963 29
Born in or between 1964-1978 28
Born in or between 1979-1991 11
Born in or after 1992 0
Total 68
Answer Choices Responses
Acute 55
Mental Health and/or Community 2
Other (please specify) 12
Total 69
Responses from those who selected “Other” to the question “What type of organisation are you employed by?”
Organisation Organisation Organisation
acute/med school
admin & clerical
East Sussex Healthcare
Health Education England
Hospice
Hospital
Local Authority
local authority public health
medical school / acute trust
NHS Library
Public Health and Social Care
Regional library unit
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Q5. Job title
Job Title Job Title Job Title
Assistant
Assistant Librarian
Assistant Librarian
Assistant Librarian
Associate library services manager
Boss
Boss
BSMS assistant librarian
Clinical Librarian
Clinical Librarian
Deputy Head of Library & Knowledge Services
Deputy Head of Library Services
Deputy Head of Library Services
Deputy Knowledge Services Manager
Deputy Library Service Manager
Electronic Services Officer
Head of Library & Knowledge Services
Head of Library and Knowledge Services
Head of Library and Knowledge Services Development
Head of Library Services & Knowledge Management
Health Promotion Librarian
Health Sciences Librarian
Knowledge Management Librarian
Knowledge Management Librarian
Knowledge Management Librarian
Knowledge services assistant
Knowledge Services Manager
Knowledge Skills & Systems Librarian
Learning Resources Coordinator
Librarian
Librarian
Librarian
Librarian
Librarian and Research Analyst
Library and Information Assistant
Library and Knowledge Services Facilities
Library Assistant
Library Assistant
Library Assistant
Library Assistant
Library Assistant
Library Assistant
Library Assistant
Library assistant
Library assistant
Library Manager
Library Manager
Library Manager
Library Services Manager
Library Services Manager
Library Services Manager
Library Services Manager
Library Supervisor
Medical School - Assistant Librarian
Outreach Librarian
Outreach Librarian
Primary Care Librarian
Public Health & Commissioning
Public Health Librarian
Senior LA
Senior Library Assistant
Senior Library Assistant
Senior library assistant
Senior Library Assistant
Senior Library Assistant
Senior Library Assistant
Senior Library Assistant
Site Manager: E-resources
Snr Lib Assist
Total Responses 29
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Responses from those who selected “Other” to the question “Agenda for Change Band.”
Local authority KCC band 6 SIFT
Total Responses 2
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Answer Choices Responses
Vocational Qualification - Level 2 1
Vocational Qualification - Level 3 2
Certificate of Higher Education 1
Diploma of Higher Education 0
Bachelor’s Degree 28
Master's Degree 29
Doctoral Degree 0
Total 61
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SECTION 2: MEMBERSHIP OF PROFESSIONAL BODIES
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Q13 If you are a member of any other professional bodies please list them below.
Medical Library Association (USA)
MLA
No
None
The Education & Training Foundation
UKCHip
UKCHIP
Total Responses 7
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Q15 In what ways did you find the PKSB useful?
Completing the chartership
Decided to Charter during 2015 and essential for this, as well reflecting on skill set to date
I didn't
In assisting with MCLIP
Seeing where I needed to improve my knowledge and ways to do this.
Total Responses 5
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SECTION 3: HOW DO YOU LIKE TO LEARN?
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Responses from those who selected “Other” to the question “Which of the following learning and development methods do you find the most effective for you as an individual? Please select up to three.”
I am not keen on computer-based learning where self teaching is involved (e.g. following an online course on your own, no set timings etc), but do value Webinars. I learn better with human interaction.
Total Responses 1
Answer Choices Responses By Band
2-4 5-6 7-8 Other
Action learning sets - where a small group of learners meet regularly to reflect on real work issues.
4 4 9 1
Briefing meetings internal and external 0 3 2 0
Coaching by line managers 5 2 2 1
Coaching by someone external to your immediate service
3 7 6 1
Conferences 0 4 5 2
E-learning - including computer-based learning, as well as local intranet/extranet and web-based learning.
5 6 5 2
Exchange of experience events 0 2 2 0
Formal education courses leading to a qualification
5 8 4 0
Instructor-led training delivered off the job 4 11 8 2
Job rotation, secondment and shadowing 7 1 0 1
Mentoring and buddying schemes 2 2 4 0
On-the-job training 18 11 7 2
Residentials 0 1 1 0
Un-conferences 0 0 1 0
Other - please state 0 1 0 0
Total Respondents: 20 21 19 4
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SECTION 4: KNOWLEDGE AND SKILLS
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Answer Choices Responses By Band
2-4 5-6 7-8 Other
Abstracting and summarising 2 8 6 1
Cataloguing, classification and resource description
3 2 1 0
Enquiry desk skills 2 0 0 0
Information analysis 3 5 5 1
Information management 0 4 4 1
Information searching Advanced 3 15 4 1
Information searching - Basic 5 0 0 0
Information searching Intermediate 8 4 1 1
Open source systems 3 3 3 3
Records management and archiving 2 0 1 2
Scanning and synthesising skills 1 5 8 1
Searching management literature 2 4 6 1
Understanding and using grey literature 2 6 3 1
Understanding information seeking behaviour
1 7 2 2
Understanding information services 3 1 0 1
Understanding Open Access 4 6 3 1
Total Respondents: 16 21 15 4
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Answer Choices Responses By Band
2-4 5-6 7-8 Other
Copyright 7 8 5 3
Data analytics and management 2 4 11 1
Data Protection 2 2 2 1
Freedom of Information 2 1 1 0
Knowledge management 5 12 14 3
Medical Terminology 2 4 0 2
Secure transfer of information 0 1 2 1
Total Respondents: 13 16 17 4
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Answer Choices Responses By Band
2-4 5-6 7-8 Other
Critical appraisal skills 3 10 9 3
Statistics and statistical analysis 5 10 7 3
Understanding and evaluating research 2 11 8 1
Understanding and presenting research reports
2 6 8 2
Writing for publication 2 5 11 1
Total Respondents 7 16 14 4
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Answer Choices Responses By Band
2-4 5-6 7-8 Other
Apps 3 10 9 1
E-books 3 3 7 0
ICT skills 3 4 2 0
Social media and collaborative tools - advanced skills
3 11 8 2
Social media and collaborative tools - getting started
7 9 6 3
Virtual learning environments 4 5 12 4
Web information continuity 5 5 4 2
Total Respondents 13 20 16 4
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Answer Choices Responses By Band
2-4 5-6 7-8 Other
Digital literacy 4 7 8 2
Information literacy 6 5 3 1
Presentation skills - Advanced 3 7 6 2
Presentation skills Basic 1 4 0 0
Training skills - Advanced 3 9 4 4
Training skills Basic 1 2 1 0
Understanding medical terminology 2 5 0 1
Total Respondents 13 18 13 4
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Answer Choices Responses By Band
2-4 5-6 7-8 Other
Advocacy 0 3 8 1
Evaluating services 3 8 9 2
Leading and managing change 2 6 12 2
Management skills Intermediate 2 4 5 1
Management skills Introductory 0 3 1 1
Managing staff performance 2 5 8 1
Motivational skills 1 6 7 1
Operational planning 1 4 7 1
Partnership development 0 5 4 3
Project management 2 8 8 1
Quality management 1 1 7 0
Service innovation, development and design
3 9 12 4
Working with decision makers 0 6 8 1
Total Respondents 8 14 17 4
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Answer Choices Responses By Band
2-4 5-6 7-8 Other
Budgeting and financial management 1 5 8 0
Business planning and asset management 0 5 8 1
Contract management 1 4 5 1
Costing and pricing library services 4 5 10 1
Demonstrating value and impact 3 9 13 3
Service level agreements 2 2 8 1
Strategic planning, thinking and evaluation 3 7 13 2
Total Respondents 6 12 17 3
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Answer Choices Responses By Band
2-4 5-6 7-8 Other
Coaching skills 1 5 2 4
Communicating with stakeholders 1 6 8 0
Communication/interpersonal skills 4 3 3 0
Customer service skills 3 2 1 1
Dealing with difficult situations 7 5 8 0
Facilitation skills 4 5 1 2
Influencing skills 2 6 9 3
Managing meetings 2 8 1 0
Marketing 3 4 4 1
Mentoring skills 0 3 2 0
Networking skills 4 6 2 1
Reflective writing 0 3 4 1
Report writing skills 2 4 6 1
Writing effective publicity/information guides
3 5 3 1
Total Respondents 13 16 16 4
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Answer Choices Responses By Band
2-4 5-6 7-8 Other
Coping with change 5 4 7 0
Creative thinking 6 7 6 1
Emotional resilience 1 9 13 1
Health and wellbeing 3 6 6 0
Negotiating skills 2 11 12 3
Problem solving skills 3 7 3 1
Team working skills 2 5 4 2
Time management 3 9 3 3
Total Respondents 14 20 18 4
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SECTION 5: RECOMMENDATIONS
Q26 Please make one recommendation as to how you can best be supported in developing the skills to sustain your career and meet the demands of your service.
.
Able to attend training and network/ meet with library colleagues in the region.
access to a coach would be really helpful
Attend at least 3 CPD courses per year.
Clear, structured on-the-job training programme with a chance to experience all aspects of the Library service even if outside Band level
Consider the impact of workload/work pressure - when designing jobs build in time for CPD.
evaluation of the skills i will need to move forward in my current role - either in house training or preferably external training on the areas of my work. Up to date IT training
Free training sessions
further KSS study days on a variety of topics
Getting promoted
Having a line manager with an open mind (which I do)
Having a manager or mentor or small group to turn to for support when unsure of path to take.
Having more training that is multi-professional so that we are exposed to others in healthcare facing the same challenges but not necessarily from within libraries
I would be best supported in these circumstances, if I was allowed to at least have a go at areas of librarianship that, as a library assistant may not have covered, but would be very interested in (eg literature searching ) I'm constantly reminded by senior management that I am 'only a library assistant' !
Influencing skills / networking skills
information on what training is available where
More FOLIO-style courses with buddy groups for support
More practice with tasks that I don't do so often
More recognised, certificated, courses which are recognised by NHS employers
More staff, bigger budget!
Need to have continued support from the centre
Online workshops that I can access as I have time.
on-the-job training / secondment
Opportunities to learn from others in the same role
Protected time for developing the skills necessary to improve the library service
Quality of training is key. Too many of our offers are amateurish
Regular training with advance publicity so we can plan staff cover
Report writing skills.
Web conferencing is very accessible and doesn't require me to be away for too long. 1- 2 hours is best.
Total Responses 29
January 2015
HEEL LKSL SDG
