Health & Safety Performance Indicators - ISNetworld · PDF fileHealth & Safety Performance...

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Health & Safety Performance IndicatorsContractor Performance Benchmarking by Hiring Clients, Canada

2013 Data

Publication No. 1406-2 ISN.com

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© 2014 ISN Software Corporation. All rights reserved.

Health & Safety Performance IndicatorsContractor Performance Benchmarking by Hiring Clients, Canada2013 Data

An ISN Publication: No. 1406-2October 2014 ISN®, ISNetworld®, RAVS® and the ISN hexagon logo® are registered trademarks of ISN Software Corporation (ISN).

The contents of this publication are exclusively owned by ISN Software Corporation and are protected by United States and international copyright law. This publication is intended for access and internal use by actively subscribed ISNetworld members and their active employees unless access is provided, and use is agreed to, by ISN Software Corporation. No part of this publication may be (i) reproduced, distributed, displayed, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, (ii) sold or distributed for financial or other gain or (iii) used for any other purpose than expressly set forth above or provided to a third party without the prior written permission of ISN Software Corporation. Any trademark, copyright or other notice included in this publication may not be altered or removed.

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ISN.com 1Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // About ISN

About ISN

Established in 2001, ISN is the global leader in contractor and supplier information management. We support over 425 Hiring Clients in capital-intensive industries to help manage 60,000 contractors and suppliers with operations in more than 75 countries. Headquartered in Dallas, Texas, ISN has additional offices in Calgary, Sydney, London, Los Angeles, New York and Toronto. ISN takes pride in leading efforts to improve the efficiency and effectiveness of contractor management systems and in serving as a forum for sharing industry best practices among our members.

Our innovative online contractor management platform, ISNetworld®,

is continually evolving to meet ever-changing corporate and regulatory requirements while reducing unnecessary duplication associated with traditional contractor procurement processes. Our Review and Verification Services (RAVS®) group is comprised of specialized professionals with expertise in health, safety, environmental, procurement and other compliance requirements. RAVS provides an added level of due diligence to the process of reviewing contractors’ self-reported information.

ISNetworld’s dynamic and configurable scoring criteria assists Hiring Clients with measuring the key performance metrics relevant to them, thus promoting transparency, clear communication and an opportunity for Hiring Clients to connect with safe and reliable contractors. By identifying contractors and suppliers who meet their regulatory standards, Hiring Clients are able to drive tangible and sustainable performance improvements while strengthening their relationship with their contractors and suppliers.

For more information, visit www.isn.com or contact ISN at +1 214 303 4900 or via email at [email protected].

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2 ISN.comContractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Table of Contents

DisclaimerThe contents of this publication represent an aggregate data compilation and are intended for informational and general guidance purposes only. This publication is not intended and does not constitute any advice, recommendation or proposal of a particular course of action, by or on behalf of ISN Software Corporation (“ISN”), to any user hereof. While efforts have been made to ensure the accuracy of the information contained in the publication, the information is not exhaustive and may contain both material and immaterial errors. ISN does not warrant or represent the accuracy or completeness of any information herein. ISN disclaims any losses, however arising, as a result of a user’s reliance on the contents of this publication. Before relying on any such material or data, users should carefully make their own assessment as to its accuracy, currency, completeness and relevance for their purposes and should obtain any appropriate professional advice relevant to their particular circumstances. Any access or use of any information or material contained in this publication is at the user's own risk and constitutes agreement to the terms of this disclaimer.

About ISN .................................................................................................................................................................... 1

Preface ........................................................................................................................................................................3

Upstream Oil & Gas (Onshore) .............................................................................................................5

Midstream Oil & Gas (Pipeline) ..........................................................................................................13

Utilities, Power Generation & Distribution ............................................................................21

Manufacturing* ................................................................................................................................................29

Cross-Industry Summary .......................................................................................................................37

Appendix I: Definitions .............................................................................................................................43

Appendix II: Incident Rate Calculations ....................................................................................44

Appendix III: Analysis Procedure Summary ..........................................................................46

Additional ISN Publications ..................................................................................................................47

Table of Contents

*Manufacturing includes Steel, Fertilizer Products, Wood & Paper

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3ISN.com Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Preface

Preface

More than 425 Hiring Clients in capital-intensive industries are currently part

of the ISNetworld contractor management platform, actively managing the

performance and compliance of 60,000 contractors and suppliers from around

the globe. The information collected and shared by ISNetworld members

includes health and safety performance data representing over 11 billion work

hours of contractor activity in 2013 alone. A rich and diverse network of peers

across various industries and a shared source of data such as this provide an

opportunity for developing industry-specific peer group benchmarking reports

that are unique for their insight and comprehensiveness.

The main objective of this publication is to provide ISNetworld member Hiring

Clients with industry-specific benchmarking information on how well their

contractors' health and safety performance compares to that of the performance

of contractors being used by their industry peers. They can use this information to

help establish a data-driven, objective baseline for contractor and companywide

health and safety performance targets; assess their organizations’ contractor

selection and management strategies; and ultimately drive the overarching goal

of keeping a workplace free of injuries and illnesses.

In this publication, organizations with similar types of operations and industries

are grouped together into the following four peer groups:

• Upstream Oil & Gas (Onshore)

• Midstream Oil & Gas (Pipeline)

• Utilities, Power Generation & Distribution

• Manufacturing*

(Preface continued on the next page)


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4 ISN.comContractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Preface

This publication is specific to the performance of contractors with operations in Canada. The health and safety key performance indicators (KPIs) collected, aggregated and presented for each industry peer group include:

• Total Recordable Frequency (TRF)

• Lost Time Frequency (LTF)

• Fatality Rate per 100,000 Employees

• Incident Severity (In Days)

The data analyzed and represented in the publication is obtained from contractors' companywide health and safety statistics as reported in their Management System Questionnaire (MSQ) within ISNetworld. All values in this publication are aggregated to preserve the anonymity of contractors and their clients. Appendices I–III provide definitions, calculations and a summary of the analysis procedures used in generating the report.

Preface - Continued

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5Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Upstream Oil & Gas (Onshore)ISN.com

1.1 Total Recordable Frequency (TRF) ......................................................................................6

1.2 Lost Time Frequency (LTF) ..........................................................................................................7

1.3 Fatality Rate ..............................................................................................................................................8

1.4 Incident Severity (In Days) ...........................................................................................................9

1.5 TRF vs. LTF ................................................................................................................................................10

1.6 Incident Rates by Number of Contractors ................................................................... 11

1.7 Contractor Connection Overlap & Size Distribution ........................................12

Section 1

Upstream Oil & Gas (Onshore)

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6 ISN.comContractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Upstream Oil & Gas (Onshore)

Section 1.1

Total Recordable Frequency (TRF)

1.56

1.55

1.54

1.50

1.46

1.38

1.15

1.80

1.76

1.72

1.70

1.69

1.68

1.66

1.64

1.91

1.90

1.88

1.87

1.85

1.83

1.83

2.13

2.06

2.06

1.99

1.98

1.97

1.96

1.92

0.00 0.50 1.00 1.50 2.00 2.50

AD

AC

AB

AA

Z

Y

X

W

V

U

T

S

R

Q

P

O

N

M

L

K

J

I

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G

F

E

D

C

B

A

1ST QUARTILE = 1.64

2ND QUARTILE = 1.82

3RD QUARTILE = 1.92

BE

NC

HM

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KIN

G H

IRIN

G C

LIE

NT

S (

30

)

INCIDENT RATE PER 100 EMPLOYEES (TRF)

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7ISN.com Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Upstream Oil & Gas (Onshore)

1ST QUARTILE = 0.25

2ND QUARTILE = 0.33

3RD QUARTILE = 0.37

0.44

0.43

0.43

0.39

0.37

0.37

0.37

0.37

0.35

0.35

0.35

0.34

0.34

0.33

0.33

0.33

0.32

0.31

0.30

0.26

0.26

0.26

0.25

0.24

0.23

0.23

0.23

0.22

0.18

0.17

0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50

AD

AC

AB

W

Y

P

T

L

U

S

O

R

G

N

Z

AA

Q

X

V

H

D

I

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E

M

C

F

B

A

Section 1.2

Lost Time Frequency (LTF)B

EN

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HIR

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CLI

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TS

(3

0)

INCIDENT RATE PER 100 EMPLOYEES (LTF)

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Section 1.3

Fatality Rate

BE

NC

HM

AR

KIN

G H

IRIN

G C

LIE

NT

S (

30

)

FATALITY RATE PER 100,000 EMPLOYEES

1.37

1.16

0.92

0.89

0.88

0.79

0.00

2.53

2.40

2.35

2.26

1.83

1.73

1.69

1.67

3.15

3.14

3.10

3.01

2.83

2.79

2.70

4.69

4.59

4.43

4.13

3.89

3.67

3.58

3.49

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00 4.50 5.00

S

H

M

AC

AB

Y

AD

G

R

W

D

N

Z

O

L

E

C

U

AA

V

T

J

X

P

K

Q

I

A

B

F

1ST QUARTILE = 1.67

2ND QUARTILE = 2.61

3RD QUARTILE = 3.49

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BE

NC

HM

AR

KIN

G H

IRIN

G C

LIE

NT

S (

30

)Section 1.4

Incident Severity (In Days)*

NUMBER OF DAYS

*Incident Severity (In Days) = Total Number of Days Away from Work / Total Number of Recordable Incidents

1ST QUARTILE = 3.66

2ND QUARTILE = 4.12

3RD QUARTILE = 4.52

3.64

3.62

3.53

3.42

3.36

3.27

2.54

4.11

4.04

4.01

3.99

3.99

3.89

3.87

3.66

4.51

4.32

4.28

4.28

4.23

4.14

4.13

6.30

4.97

4.88

4.77

4.58

4.57

4.54

4.52

0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00

L

N

T

P

G

A

X

W

H

J

I

R

AB

K

AA

Y

AC

V

E

U

AD

B

Z

F

S

Q

O

D

M

C

1ST QUARTILE = 0.25

2ND QUARTILE = 0.33

3RD QUARTILE = 0.37

0.44

0.43

0.43

0.39

0.37

0.37

0.37

0.37

0.35

0.35

0.35

0.34

0.34

0.33

0.33

0.33

0.32

0.31

0.30

0.26

0.26

0.26

0.25

0.24

0.23

0.23

0.23

0.22

0.18

0.17

0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50

AD

AC

AB

W

Y

P

T

L

U

S

O

R

G

N

Z

AA

Q

X

V

H

D

I

K

J

E

M

C

F

B

A

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Section 1.5

TRF vs. LTF

12%

14%

16%

18%

20%

22%

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z AA AB AC AD

1.00

1.20

1.40

1.60

1.80

2.00

2.20


0.10

0.20

0.30

0.40

0.50


TR

FLT

F

BENCHMARKING HIRING CLIENTS (30)

RAT

IO O

F LT

F/T

RF

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U

X

CE

F

G

I

J

K

L

M

N

0.15

0.25

0.35

0.45

0.20

0.30

0.40

1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00 2.10 2.20 2.30 2.40

NQ

V

Z

H

AGAHAF

AEADAB

ZY

XW

V

U

O

M

L

K

T

N

H

IJ

G

F

E

A

B

AJ

AK

AM

C

S

D

Q

R

P

AC

AI

AL

0.30

0.40

0.50

0.60

0.70

0.80

0.90

1.00

0.60 0.70 0.80 0.90 1.00 1.10 1.20 1.30 1.40 1.50 1.60

AA

0–299 300–599

600–999 1,000–1,499

1,500+

size of hiring client, by number of connected

contractors

Section 1.6

Incident Rates by Number of ContractorsLT

F

TRF

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Section 1.7

Contractor Connection Overlap & Size Distribution

A) Total number of contractors with valid incident rate data.B) Contractor Connection Overlap (%): For a given Hiring Client, the percent of its contractors that are connected to at least one other Hiring Client in the peer group.C) Employee Count Distribution (%): For a given Hiring Client, the distribution of its contractors' size as measured by the number of employees within the specified range.

Peer Group Hiring Client Code

Total Number of ContractorsA

Contractor Connection Overlap (%)B

Employee Count Distribution (%)C

0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees

100 to 249 Employees



1,000 to 2,499 Employees

2,500+ Employees

A 0 – 299 91% 4% 6% 11% 25% 21% 7% 13% 9% 5%

B 0 – 299 97% 4% 7% 15% 27% 17% 10% 9% 7% 5%

C 0 – 299 91% 2% 3% 11% 26% 27% 12% 10% 7% 2%

D 600 – 999 91% 5% 9% 17% 29% 15% 10% 7% 7% 2%

E 300 – 599 95% 7% 11% 16% 27% 15% 10% 8% 5% 3%

F 0 – 299 98% 8% 10% 16% 32% 13% 13% 7% 2% 1%

G 0 – 299 94% 4% 8% 10% 28% 23% 11% 8% 5% 3%

H 300 – 599 98% 7% 8% 14% 30% 19% 8% 8% 5% 2%

I 0 – 299 99% 7% 8% 17% 26% 17% 9% 7% 4% 3%

J 0 – 299 94% 3% 7% 14% 26% 19% 15% 8% 6% 3%

K 0 – 299 100% 6% 8% 14% 31% 16% 11% 6% 5% 3%

L 300 – 599 96% 7% 14% 23% 28% 11% 7% 5% 3% 2%

M 300 – 599 99% 10% 10% 18% 32% 13% 7% 6% 3% 2%

N 1,500+ 95% 15% 17% 23% 26% 10% 5% 3% 2% 1%

O 1,000 – 1,499 95% 8% 10% 17% 29% 16% 8% 6% 4% 1%

P 1,500+ 89% 15% 14% 17% 28% 12% 6% 4% 2% 1%

Q 300 – 599 97% 11% 13% 20% 29% 11% 6% 6% 2% 2%

R 1,000 – 1,499 95% 12% 17% 22% 27% 9% 6% 3% 2% 1%

S 600 – 999 94% 17% 16% 21% 26% 9% 6% 3% 2% 1%

T 1,000 – 1,499 94% 16% 17% 21% 26% 9% 6% 3% 2% 1%

U 1,500+ 95% 15% 18% 21% 27% 10% 4% 3% 1% 1%

V 600 – 999 97% 11% 12% 21% 31% 12% 7% 4% 2% 1%

W 1,500+ 87% 14% 15% 21% 28% 11% 5% 3% 2% 1%

X 300 – 599 98% 9% 13% 18% 29% 12% 8% 5% 3% 1%

Y 1,500+ 93% 17% 20% 23% 26% 8% 3% 2% 1% 0%

Z 1,000 – 1,499 97% 12% 15% 21% 28% 11% 6% 4% 2% 1%

AA 600 – 999 94% 10% 16% 22% 25% 12% 6% 5% 3% 1%

AB 1,500+ 96% 15% 17% 21% 27% 9% 5% 3% 2% 1%

AC 1,500+ 96% 11% 17% 22% 28% 10% 5% 4% 2% 1%

AD 1,500+ 93% 15% 19% 23% 26% 9% 4% 2% 1% 1%

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13ISN.com Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Midstream Oil & Gas (Pipeline)

Section 2

Midstream Oil & Gas (Pipeline)

2.1 Total Recordable Frequency (TRF) ....................................................................................14

2.2 Lost Time Frequency (LTF) ........................................................................................................15

2.3 Fatality Rate ............................................................................................................................................16

2.4 Incident Severity (In Days) .........................................................................................................17

2.5 TRF vs. LTF ................................................................................................................................................18

2.6 Incident Rates by Number of Contractors ..................................................................19

2.7 Contractor Connection Overlap & Size Distribution ......................................20

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14 ISN.comContractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Midstream Oil & Gas (Pipeline)

Section 2.1


BE

NC

HM

AR

KIN

G H

IRIN

G C

LIE

NT

S (

10)

1ST QUARTILE = 1.49

2ND QUARTILE = 1.54

3RD QUARTILE = 1.63

1.47

1.14

1.53

1.52

1.49

1.57

1.55

1.78

1.71

1.63

0.00 0.20 0.40 0.60 0.80 1.00 1.20 1.40 1.60 1.80 2.202.00

J

I

H

G

F

E

D

C

B

A


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Section 2.2


EN

CH

MA

RK

ING

HIR

ING

CLI

EN

TS

(10

)

1ST QUARTILE = 0.25

2ND QUARTILE = 0.27

3RD QUARTILE = 0.36

0.24

0.17

0.27

0.26

0.25

0.34

0.27

0.42

0.37

0.36

0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.500.45

F

J

H

I

B

D

E

C

G

A


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Section 2.3

Fatality Rate

BE

NC

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AR

KIN

G H

IRIN

G C

LIE

NT

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10)

1ST QUARTILE = 0.00

2ND QUARTILE = 2.24

3RD QUARTILE = 3.28

2.01

0.62

0.00

0.00

0.00

3.23

2.48

3.40

3.31

3.28

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.504.00

B

E

D

I

G

J

H

F

C

A


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BE

NC

HM

AR

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G H

IRIN

G C

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S (

10)

Section 2.4



1ST QUARTILE = 3.41

2ND QUARTILE = 3.73

3RD QUARTILE = 4.66

2.65

2.26

3.49

3.42

3.41

3.99

3.96

5.17

5.02

4.66

0.00 1.00 2.00 3.00 4.00 5.00 6.00

F

J

I

H

D

B

E

G

C

A

NUMBER OF DAYS

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Section 2.5

TRF vs. LTF

10%

15%

20%

25%

30%

A B C D E F G H I J

1.00

1.20

1.40

1.60

A B C D E F G H I J

0.10

0.20

0.30

0.40

0.50

A B C D E F G H I J

1.80


TR

FLT

FR

ATIO

OF

LTF/

TR

F

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C

A

F

H

B DE

G

I

J

0.10

0.20

0.30

0.40

0.50

0.15

0.25

0.35

0.45

1.00 1.10 1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00

0–299 300–599

600–999 1,000+


contractors

Section 2.6


F

TRF

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Section 2.7







0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





2,500+ Employees

A 0 – 299 91% 5% 6% 12% 23% 19% 13% 10% 7% 4%

B 300 – 599 76% 7% 7% 12% 27% 18% 9% 10% 7% 3%

C 0 – 299 87% 7% 6% 18% 25% 11% 11% 12% 7% 2%

D 600 – 999 69% 11% 13% 20% 31% 11% 7% 4% 3% 2%

E 600 – 999 66% 8% 9% 17% 29% 16% 8% 7% 4% 1%

F 0 – 299 67% 5% 7% 8% 31% 21% 10% 8% 6% 3%

G 600 – 999 77% 7% 11% 17% 31% 14% 8% 6% 4% 2%

H 300 – 599 76% 8% 9% 17% 25% 17% 7% 9% 6% 3%

I 1,000+ 66% 8% 11% 21% 27% 14% 8% 6% 3% 2%

J 1,000+ 67% 7% 14% 21% 30% 13% 6% 4% 2% 1%

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21ISN.com Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Utilities, Power Generation & Distribution

Section 3

Utilities, Power Generation & Distribution

3.1 Total Recordable Frequency (TRF) ..................................................................................22

3.2 Lost Time Frequency (LTF) ......................................................................................................23

3.3 Fatality Rate ..........................................................................................................................................24

3.4 Incident Severity (In Days) .......................................................................................................25

3.5 TRF vs. LTF ..............................................................................................................................................26

3.6 Incident Rates by Number of Contractors ................................................................27


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22 ISN.comContractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Utilities, Power Generation & Distribution

Section 3.1


BE

NC

HM

AR

KIN

G H

IRIN

G C

LIE

NT

S (

8)

1ST QUARTILE = 1.65

2ND QUARTILE = 1.70

3RD QUARTILE = 1.87

1.63

1.44

1.68

1.66

1.73

1.72

2.11

2.00

0.00 0.50 1.00 1.50 2.00 2.50

H

G

F

E

D

C

B

A


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Section 3.2


EN

CH

MA

RK

ING

HIR

ING

CLI

EN

TS

(8

)

1ST QUARTILE = 0.27

2ND QUARTILE = 0.31

3RD QUARTILE = 0.35

0.27

0.25

0.30

0.28

0.33

0.31

0.53

0.37

0.00 0.10 0.20 0.30 0.40 0.50 0.60

G

F

H

E

B

D

C

A


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Section 3.3

Fatality Rate

BE

NC

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AR

KIN

G H

IRIN

G C

LIE

NT

S (

8)

1ST QUARTILE = 1.03

2ND QUARTILE = 1.72

3RD QUARTILE = 2.87

0.65

0.00

1.54

1.40

2.33

1.91

3.64

3.41

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00

E

C

D

H

A

G

F

B


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BE

NC

HM

AR

KIN

G H

IRIN

G C

LIE

NT

S (

8)

Section 3.4



1ST QUARTILE = 2.86

2ND QUARTILE = 3.07

3RD QUARTILE = 3.89

2.79

2.71

2.95

2.94

3.22

3.19

6.58

4.55

0.00 1.00 2.00 3.00 4.00 5.00 6.00 7.00

G

D

E

A

B

F

H

C

NUMBER OF DAYS

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26 ISN.comContractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Utilities, Power Generation & Distribution26 ISN.comContractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Utilities, Power Generation & Distribution

Section 3.5

TRF vs. LTF

10%

15%

20%

25%

30%

A B C D E F G H

1.00

1.20

1.40

1.60

1.80

2.00

2.20

A B C D E F G H

0.10

0.20

0.30

0.40

0.50

0.60

A B C D E F G H


TR

FLT

FR

ATIO

OF

LTF/

TR

F

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Section 3.6


F

D

G

B

C

F

A

H

E

0.20

0.25

0.35

0.30

0.55

0.50

0.40

1.40 1.50 1.60 1.70 1.80 1.90 2.00 2.10 2.20

0–149 150–399

400+


contractors

TRF

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Section 3.7







0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





2,500+ Employees

A 400+ 60% 8% 9% 12% 28% 16% 11% 8% 5% 3%

B 150 – 399 67% 5% 5% 10% 24% 20% 13% 12% 8% 2%

C 150 – 399 41% 17% 15% 12% 19% 14% 6% 7% 6% 3%

D 0 – 149 56% 1% 5% 16% 23% 21% 13% 13% 5% 2%

E 400+ 24% 8% 12% 20% 32% 14% 6% 5% 3% 2%

F 150 – 399 66% 4% 8% 13% 29% 17% 10% 10% 5% 3%

G 0 – 149 50% 6% 10% 14% 22% 16% 10% 9% 6% 7%

H 400+ 37% 8% 11% 19% 29% 13% 6% 7% 4% 2%

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29Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Manufacturing

Section 4

Manufacturing*


4.2 Lost Time Frequency (LTF) ........................................................................................................31

4.3 Fatality Rate ..........................................................................................................................................32

4.4 Incident Severity (In Days) .......................................................................................................33

4.5 TRF vs. LTF ..............................................................................................................................................34

4.6 Incident Rates by Number of Contractors ................................................................35



30 ISN.comContractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Manufacturing

Section 4.1


BE

NC

HM

AR

KIN

G H

IRIN

G C

LIE

NT

S (

8)

1ST QUARTILE = 1.51

2ND QUARTILE = 1.66

3RD QUARTILE = 1.78

1.45

1.30

1.64

1.57

1.69

1.69

1.96

1.86

0.00 0.50 1.00 1.50 2.00 2.50

H

G

F

E

D

C

B

A


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31ISN.com Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Manufacturing

Section 4.2


EN

CH

MA

RK

ING

HIR

ING

CLI

EN

TS

(8

)

1ST QUARTILE = 0.31

2ND QUARTILE = 0.33

3RD QUARTILE = 0.38

0.30

0.27

0.33

0.32

0.38

0.34

0.41

0.38

0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.500.45

E

H

G

B

F

D

C

A


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Section 4.3

Fatality Rate

BE

NC

HM

AR

KIN

G H

IRIN

G C

LIE

NT

S (

8)

1ST QUARTILE = 0.00

2ND QUARTILE = 0.85

3RD QUARTILE = 1.88

0.46

0.00

0.00

0.00

1.50

1.24

5.23

2.26

0.00 1.00 2.00 3.00 4.00 5.00 6.00

F

A

B

G

C

H

E

D


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BE

NC

HM

AR

KIN

G H

IRIN

G C

LIE

NT

S (

8)

Section 4.4



1ST QUARTILE = 3.23

2ND QUARTILE = 3.84

3RD QUARTILE = 4.45

3.21

2.98

3.78

3.26

3.92

3.90

5.13

4.98

0.00 1.00 2.00 3.00 4.00 5.00 6.00

E

B

G

C

F

H

A

D

NUMBER OF DAYS

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Section 4.5

TRF vs. LTF

10%

15%

20%

25%

30%

A B C D E F G H

1.00

1.20

1.40

1.60

1.80

2.00

2.20

A B C D E F G H

0.10

0.20

0.30

0.40

0.50

0.60

A B C D E F G H


RAT

IO O

F LT

F/T

RF

TR

FLT

F

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Section 4.6


F

D

F

H

A

E

B

C

G

0.20

0.30

0.40

0.50

0.25

0.35

0.45

1.20 1.30 1.40 1.50 1.60 1.70 1.80 1.90 2.00

0–149 150–399

400+


contractors

TRF

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Section 4.7







0 to 4 Employees

5 to 9 Employees

10 to 24 Employees

25 to 99 Employees





2,500+ Employees

A 150 – 399 87% 7% 7% 17% 23% 19% 10% 8% 4% 5%

B 400+ 53% 8% 11% 18% 27% 14% 8% 8% 4% 2%

C 400+ 74% 9% 9% 19% 24% 16% 9% 7% 5% 3%

D 0 – 149 81% 4% 9% 19% 22% 16% 16% 9% 3% 1%

E 150 – 399 51% 4% 10% 12% 31% 13% 10% 9% 8% 3%

F 0 – 149 51% 11% 14% 16% 20% 13% 6% 8% 7% 5%

G 400+ 63% 7% 10% 20% 27% 15% 8% 7% 4% 2%

H 0 – 149 55% 7% 15% 16% 30% 15% 5% 7% 3% 2%

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37ISN.com Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Cross-Industry Summary

Section 5

Cross-Industry Summary


5.2 Lost Time Frequency (LTF) .......................................................................................................39

5.3 Fatality Rate ...........................................................................................................................................40

5.4 Incident Severity (In Days) .........................................................................................................41

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38 ISN.comContractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Cross-Industry Summary ISN.com

2.10

1.64

1.86

2.04

1.61

1.52

1.94

2.05

0.00 0.50 1.00 1.50 2.00 2.50

Mining

Public Sector

Manufacturing*

Utilities, Power Generation& Distribution

Chemical

Downstream Oil& Gas (Refining)

Midstream Oil& Gas (Pipeline)

Upstream Oil& Gas (Onshore)



Section 5.1


IND

US

TR

Y

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39ISN.com Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Cross-Industry SummaryISN.com



Section 5.2

Lost Time Frequency (LTF)

0.38

0.39

0.41

0.40

0.33

0.30

0.43

0.42

0.00 0.05 0.10 0.15 0.20 0.25 0.30 0.35 0.40 0.45 0.50

Mining

Public Sector

Manufacturing*

Chemical





IND

US

TR

Y

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40 ISN.comContractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Cross-Industry Summary40

Section 5.3

Fatality Rate

IND

US

TR

Y



1.13

0.48

1.94

2.55

2.36

2.56

3.32

3.58

0.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00

Mining

Public Sector

Manufacturing*

Chemical





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41ISN.com Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Cross-Industry SummaryISN.com

Section 5.4

Incident Severity (In Days)**IN

DU

ST

RY

NUMBER OF DAYS


**Incident Severity (In Days) = Total Number of Days Away from Work / Total Number of Recordable Incidents

3.78

3.77

4.40

3.79

4.46

3.72

4.42

4.09

5.004.500.00 0.50 1.00 1.50 2.00 2.50 3.00 3.50 4.00

Mining

Public Sector

Manufacturing*

Chemical





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42 ISN.comContractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Appendices

Appendices

Appendix I: Definitions ................................................................................................................................ 43

Appendix II: Incident Rate Calculations ...................................................................................... 44

Appendix III: Analysis Procedure Summary ............................................................................ 46

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43ISN.com Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Appendix I

Appendix I: Definitions

1. ISN Industry Classifications: Industry classifications organize companies into industrial groupings based on similar markets, products or services. A contractor’s industry grouping is based on its respective Hiring Client's industry classification.

2. Peer Group: A group of at least eight Hiring Clients, each with 75 contractors or more, that belong to the same industry classification. Each Hiring Client has to be a member of ISNetworld for at least one year from the date of report generation.

3. Recordable Incident: A work-related injury or illness which requires medical treatment beyond first aid and/or results in lost time and/or restricted/modified work.

4. Lost Time Incident: A work related injury or illness which results in the employee being off work beyond the day of the incident.

5. Quartile: In descriptive statistics, the quartiles of a set of values are the three points that divide the data set into four equal groups, each representing a fourth of the data set being sampled. The 2nd quartile is the same as the median.

6. Incident Severity (In Days): Average number of days away from work as a result of each recordable incident.

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44 ISN.comContractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Appendix II

All data used in this report is obtained directly from contractors, as reported in the Management System Questionnaire (MSQ) in ISNetworld.

1. Incident Rate Calculations for Individual Contractors

1.1 Total Recordable Frequency [TRF] represents the number of recordable incidents per 100 full-time workers and is calculated as: TRF = (N/EH) x 200,000

Where: N = Total number of recordable incidents. EH = Total exposure hours, i.e. total hours worked by all employees during the calendar year. 200,000 = Base for 100 equivalent full-time workers (working 40 hours per week, 50 weeks per year).

1.2 Lost Time Frequency [LTF] represents the number of recordable incidents resulting in lost work days or fatalities per 100 full-time workers and is calculated as: LTF = ((NLTI +NFATAL)/EH) x 200,000

Where: NLTI = Total number of recordable incidents resulting in lost work days. NFATAL = Total number of fatal work injuries. EH = Total exposure hours, i.e. total hours worked by all employees during the calendar year. 200,000 = Base for 100 equivalent full-time workers (working 40 hours per week, 50 weeks per year).

1.3 Fatality Rate represents the number of fatal work injuries per 100,000 full-time workers and is calculated as: Fatality Rate = (NFATAL/EH) x 200,000,000

Where: NFATAL = Total number of fatal work injuries. EH = Total exposure hours, i.e. total hours worked by all employees during the calendar year. 200,000,000 = Base for 100,000 equivalent full-time workers (working 40 hours per week, 50 weeks per year).

1.4 Incident Severity (In Days) represents the number of days away from work per recordable incident and is calculated as: Incident Severity (In Days) = (NDAYS/N)

Where: NDAYS = Total number of days away from work. N = Total number of recordable incidents.

Appendix II: Incident Rate Calculations

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45ISN.com Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Appendix II

2. Incident Rate Calculations for Groups of Contractors (per Hiring Client)

2.1 TRF, LTF and Fatality Rate are calculated by summing the exposure hours and number of incidents across all contractors in the group before computing the rate. The rate calculations for a group of contractors will be: RATE = (∑i N/∑i EH) x BASE INTEGER

Where: RATE = One of the three rates presented in section 1 (TRF, LTF or Fatality Rate) that represents an exposure hour weighted rate. ∑i N=N1+ N2+...+ Nn, where N1 is equal to the total number of incidents for a contractor, and the summation formula is the sum of the values of the n contractors in the group (i.e. the sum of the total number of recordable incidents across all contractors in the group). ∑i EH= EH1+ EH2+...+ EHn, where EH is equal to the total exposure hours for a contractor, and the summation formula is the sum of the values of the n contractors in the group (i.e. the sum of the total exposure hours across all contractors in the group). BASE INTEGER = 200,000 for TRF and LTF calculations and 200,000,000 for the Fatality Rate calculation.

2.2 Incident Severity (In Days) is calculated by summing the number of days away from work and number of total recordable incidents across all contractors in the group before computing the rate. The rate calculation for a group of contractors will be: Incident Severity (In Days) = (∑i NDAYS)/(∑i N)

Where: ∑i NDAYS = The sum of the total number of days away from work across all contractors in the group. ∑i N = The sum of the total number of recordable incidents across all contractors in the group.

1 Includes only the incidents used to calculate the specified rate: for TRF, N is the total number of recordable incidents; for LTF, N is the total number of incidents resulting in lost work days or fatalities; for Fatality Rate, N is the total number of fatal work injuries.

Appendix II: Incident Rate Calculations - Continued

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46 ISN.comContractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Appendix III

1. Data Cleaning and Preparation

1.1 Remove records where the total number of exposure hours or the average number of employees is missing or equal to zero.

1.2 Identify invalid records due to missing data (such as missing Total Number of Recordable Incidents) for each Incident Rate calculation.

1.3 Remove records where Exposure Hours (EH) per employee is fewer than 250 or more than 5,000.

1.4 For each valid record, calculate Incident Rates according to the formulas for individual contractors in Appendix II.

2. Incident Rates for Hiring Clients in the Same Industry

2.1 Identify each contractor’s industry classifications by the Hiring Clients’ sites they are connected to.

2.2 For each industry (peer group), calculate TRF, LTF, Fatality Rate and Incident Severity (In Days) for each Hiring Client within the same industry according to the formulas for groups of contractors in Appendix II.

2.3 Remove Hiring Clients who have fewer than 75 contractors or have less than one year of membership in ISNetworld.

2.4 Disregard the industries where there are fewer than eight Hiring Clients.

2.5 Assign letters in an alphabetical order (A-Z) to Hiring Clients within each industry peer group based on the TRF ranking. Letters are assigned to anonymize the benchmarking information. The Hiring Client with the lowest TRF among the peer group is assigned with the letter A.

3. Incident Rates for Cross-Industry Comparisons

3.1 Identify each contractor’s industry classifications by the Hiring Clients’ sites they are connected to.

3.2 For each industry, calculate TRF, LTF, Fatality Rate and Incident Severity (In Days) across all contractors according to the formulas for groups of contractors in Appendix II.

3.3 Disregard the industries where there are fewer than 500 contractors for the cross-industry comparisons.

Appendix III: Analysis Procedure Summary

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47ISN.com Contractor Performance Benchmarking by Hiring Clients, Canada, 2013 Data // Additional ISN Publications

white papers Authored by industry experts, ISN white papers provide a helpful resource to both Hiring Clients and contractor companies and address industry best practices in training, insurance compliance and contractor management.

benchmarking reports ISN benchmarking reports deliver analyses of health and safety performance data across capital-intensive industries, allowing Hiring Clients and contractors to assess how their performance compares to that of their industry peers.

case studies ISN produces case studies that use measurable data to demonstrate how ISNetworld addresses common challenges for both Hiring Clients and contractor companies.

To request a copy of these publications, visit www.isn.com/publications.aspx.

Additional ISN Publications

http://www.isn.com

for more information, visit:

Main: +1 214 303 4900

Email: [email protected]

Website: www. isn.com

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