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Healthcare Card Management Software From CoreCard Software, Inc. CoreISSUE FOR HEALTHCARE STANDARD FEATURES CoreCard's CoreISSUE configured for Healthcare provides issuers and processors with the most advanced and feature rich solution for issuing and managing of Healthcare cards. Features include: • Multiple Purses • Account & Product Setup and Management • Transaction Processing • Credit Management • Statement Processing • Clearing and Settlement • Exception Management • Reports • Customer Service • Web Self-Service • Multi-currency, Multi-language CORECARD’S SUITE OF PRODUCTS PROVIDES ADDITIONAL FUNCTIONALITY CoreCard can provide a complete healthcare card solution by adding one or more other CoreCard products designed to handle dispute management, collections and sales tracking. Having a fully integrated solution saves additional money and provides full control. All of CoreCard’s products are built to leverage the power of the shared components found in CoreENGINE, its transaction processing platform. CoreDISPUTE • Disputes and Chargebacks • Predefined and User-defined Queues CoreCOLLECT • Champion/Challenger Recovery Strategies • Case Management (automatic case presentment and case search facility) • Collections Automation (letters, optional dialer interface, third party collectors) CoreSALES • Commission Calculations for CSRs, Collectors and Merchant Sales Reps CONTROLLING COSTS THROUGH INNOVATION Controlling costs within the Healthcare industry is not just the responsibility of any one company or entity; the key to success will be through finding and deploying innovative ways to reduce costs and speed processing. The card industry has been supporting these initiatives for years with creative programs designed to speed the payment of claims and simplify the payment of funds set aside in Health Saving Accounts (HSA), Flexible Spending Accounts (FSA) and Healthcare Reimbursement Arrangements (HRA) Each year more employers are adding prepaid cards to their healthcare offering as a way of simplifying the reimbursement process. These “branded” offerings are gaining popularity with consumers who have grown to accept the prevalence and convenience of prepaid cards. FLEXIBLE SUPPORT FOR HEALTHCARE CARDS CoreCard’s solution for the healthcare industry supports the types of cards healthcare issuers are offering now with built-in flexibility to configure new and innovative healthcare card offerings in the future. CoreCard developed its healthcare card management solution on top of its base CoreISSUE module, designed to handle Bankcard and Private Label products. This means healthcare card providers can expand their offering to include a mix of credit and debit features to provide their cardholders with programs that take advantage of the best of both worlds. CoreISSUE PROVIDES SUPPORT FOR MULTIPLE PURSES CoreISSUE for Healthcare contains a Purse Table which defines which Purses a cardholder is eligible for and what data elements on the incoming authorization should be used to match it to a purse. Multiple Pursues can be established for each cardholder: • One purse may be used for a Health Savings Account • Another purse may be set up for prescription drugs • A third purse may be used as a Flexible Spending Account An unlimited number of purses per account are allowed. Each purse is unique and represents a separate balance. Additional controls further identify other variables including: • If cash transactions are allowed • How little or how much cash is allowed to be transacted at any one time or over a period of time • How to handle transactions that exceeds the available balance DEPLOYMENT OPTIONS DESIGNED TO SAVE MONEY CoreCard’s products can be deployed by the customer or hosted and managed by CoreCard. Either option yields costs far less than those typically associated with a traditional processing company. CoreCard products can be readily configured to manage programs though the use of numerous easy-to-navigate tables and parameters.
