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for process transformation

3M Health Care Service & Consulting

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3M Health Care Limited 3M HouseMorley Street LoughboroughLeicestershire LE11 1EPTel: 0800 917 0421 Fax: 01509 237288 www.3m.co.uk/consulting

3M Ireland LimitedThe Iveagh BuildingThe Park CarrickminesDublin 18Phone: (01) 280 3555 Fax (01) 280 3849

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Services & Consulting3M Health Care Services and Consulting (3M HCSC) provides strategic and implementation support to healthcare organisations to improve clinical processes and implement sustainable change.

As the services arm of 3M Health Care in the UK, 3M HCSC provides evidence-informed, and best practice-based recommendations that are not directly affiliated with any product interests within 3M.

As a global Lean Six Sigma company, 3M has extensive experience in project execution within its own operations, as well as externally with both suppliers and customers.

In the healthcare setting 3M has successfully applied Lean Six Sigma principles and tools to execute projects in numerous organisations, including the NHS and Dental industry. Lean methodologies are used to optimise processes by reducing waste, raising value added activity and enhancing flow. The Six Sigma approach eliminates defects, reduces variation and improves overall quality. They are separate techniques but entirely complementary.

3M HCSC can assist in:Strategy Development • Creating the vision• We have worked with customers across all 3M divisions

and demonstrated capability to add value to their business critical processes

Process Transformation• Situational analysis • Gap analysis • Future state design • Implementation planning • Control and measurement of future state

Education and Training• On site workshops for Lean Six Sigma

Why choose 3M Health Care Service & Consulting?• Strong and proven track record in healthcare

- We understand the types of challenges NHS Trusts often face, and the way Trusts typically work to resolve these issues

• Robust and proven approach to process improvement

- Lean Six Sigma is at the heart of everything we do

- 3M has a track record of adding value for customers via process improvement

- We have expertise in process flow and redesign

• Offering practical solutions with measured outcomes

- Healthcare professional expertise on project teams

- Development of tracking methods to ensure realisation of benefits

• Reliable and customer focused

To understand how you and your Trust could benefit please contact us by phone on 0800 917 0421 or by e-mail at consulting@3M.co.uk, or visit our website www.3m.co.uk/consulting for more information.

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Strategy Development3M HCSC can assist in high level strategy development with established methodologies and appropriate tools.

Process TransformationSituational Analysis • Analysis of current practice through observational

and mapping work

• Evaluation of actual practice during various clinical procedures and processes, observed on-site

Gap Analysis• Capability to identify gaps between current practice

and recommended standards

• Written report with recommendations supported and referenced to relevant standards and guidelines

Future state - Performance Improvement & Process RedesignThrough the application of Lean Six Sigma tools and strategies for ongoing monitoring, 3M HCSC can assist with: process mapping, analysis and redesign, plus Patient and Process Flow Improvement.

Lean Six Sigma helps organisations reduce defects in quality and eliminate variation in processes, while accelerating cycle time by reducing waste in all its forms. The result is better, faster processes that are focused on building exceptional quality and value for the customer.

Implementation planning3M HCSC is able to provide implementation support through on-site project management and, dependent on client needs, change management to support any new process development.

With our extensive experience in Change Management, 3M HCSC can provide guidance on implementing and integrating any new process, programme, or policy in to routine practice.

Control & MeasureKey to any sustainable change is being able to track and monitor success going forward. 3M HCSC can assist with metric development and monitoring capabilities.

Education & CoachingExtensive experience in healthcare has given 3M HCSC access to a breadth and depth of knowledge. We have a team of Clinical Nurse Specialists available to provide educational support on procedures and products.

We also have a team of trained coaches on hand to deliver Lean and process improvement courses.