A Healthcare Mobile App Case Study

MOBILE HOSPITAL MANAGEMENT SYSTEM –

iPad/iPhone

TM

A Healthcare Mobile App Case Study 02

Client Overview and BackgroundThe Client is a leading EMR/ EHR technology service provider in the United States.

RapidValue partnered with a healthcare IT Solutions Company to develop an iPad/iPhone based mHMS (mobile hospital management system). This application allows physicians, patients and caregiver teams to interact with each other and facilitate healthcare operations from anywhere at any time.

AT&T

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Business RequirementsThe client wanted to implement an end-to-end mobile hospital management system for their staff, physicians and patients. Some of the key objectives were:

The client was looking for new methods to improve patient care and enhance operational efficiency at the hospital, with optimal usage of new technologies at the same time keeping the cost low.

The current system of updating and monitoring patient records during doctor's daily visit through paper-based system reduced productivity of physicians considerably. Moreover, migrating paper work into a centralized data repository was time consuming and required additional resources. This method also created ineffective communication within the hospital between staff, physicians and caregivers.

Since the usage of iPad/iPhone is high amongst the doctors and hospital staff in the U.S., RapidValue proposed an iOS based mobile hospital management application. This mobile app would adhere to hospital’s business rules, help streamline the business flow and improve overall efficiency.

RapidValue built and deployed an iPad/iPhone based mHMS solution that integrated with existing back end HMS and other third party systems to retrieve and control data in a secure manner.

Whenever a patient is admitted to a hospital, using the mHMS application the hospital staff is notified about patients' arrival, assignment of nurse/HCPs and details of the room.The application consists of following elements with restricted access to functionality based on the user type.

– Enable Health Care Physicians (HCPs) to access patient health records (EHR) on a real-time basis

– Connect and retrieve data from all healthcare departments that are necessary for doctors to analyze

– HIPAA compliant secure login interface and encrypted transfer of patient data

– Establish a mode of communication between doctors/nurses and patients whenever necessary

– Alert patients for specific medication on timely basis, pending laboratory tests, frequent check-ups with doctors

– Enable hospital staff to receive information on patient’s discharge and track real-time bed status

Challenges and Our Approach

Solution Overview

A Healthcare Mobile App Case Study

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HCPs Partial AccessYes Yes

Patient NoYes Restricted Access

Communication ModuleAccess Privileges Bed StatusPatient Dashboard

Caretaker Teams YesYes Yes

Communication Module The communication module allows caregiver teams, HCPs and patients to interact with each other through text messages, voice calls or voice mails - all supported via VOIP. This communication tool also allows patients to get in touch with their physician during an emergency even if the physician is not in the hospital premises.

Key features include - Address book with options to update the contact list and push notification to notify users about a message/voice mail.

Proactive Alert Notification Regular push notifications are sent to patients, caregivers and physicians related to different informationspecific to each user type.

Key features include - Section to update Patient Health Records (ePHR), notification system to send alerts to patients on routine health-checkups, follow-up care, timely medication and proper diet reminders.

Patient DashboardThe patient dashboard displays information specific to the type of user and device. Physicians are given iPad during their daily visit to the patient ward, which provide complete treatment history of the patient [elec-tronic health record (EHR)] during their stay in the hospital. Based on the data/result observed on the iPad, the physician recommends the next step of treatment/dosage and this gets automatically saved in HMS server.

The patient dashboard on iPhone provide patient related information accessible by the patient using a unique secure login credential.

Key features include – Capture and understand the demographics and condition of the patients admitted; Monitor vital signs and results from laboratory like blood reports, ECG; Assess past treatments like any ative/surgical procedure performed.

A Healthcare Mobile App Case Study

This solution is beneficial to various teams - physicians, caregivers and patients. The followingresults were achieved for the client:

Results

– Higher productivity and efficiency – Real-time data access and sharing information across complete chain of patient record work-flow,reduced the delay in information being received

– Anytime patient care – Enabling VOIP call services on the app allows patients to be in touch with the physicians for any emergency services

– Seamless Integration – RapidValue 'Xcelerate' methodology provides seamless integration with existing legacy systems ensuring conti-nuity in system workflow

– Cost Effective – Reduced overhead costs that incurred in workforce transfer of paper-data into legacy systems

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Hospital Bed Management Caregiver team is provided with iPhones to use within the hospital premises. For the caregiverteam, the iPhone app acts as a communication device with real-time access to patient information andis a platform to manage hospital-beds as and when patients are admitted or discharged.

Key features include - A complete map of bed-status with real-time notifications like 'Ready to transfer,' 'Ready to discharge,' and 'Ready to Admit.'

AT&T

A Healthcare Mobile App Case Study

Enabling MobilityMobility Information Series – Jan 2013

About RapidValue

www.rapidvaluesolutions.com www.rapidvaluesolutions.com/blog

+1-877-643-1850 contactus@rapidvaluesolutions.com

A leading provider of end-to-end mobility solutions to enterprises worldwide. Armed with a large team of experts in mobility consulting and application development, along with experience delivering globalmobility projects, we offer a range of mobility services across industry verticals. RapidValue delivers its services to the world’s top brands and Fortune 1000 companies, and has offices in the United States and India.

If you have any questions or need more information about building an integrated mobility solution, please feel free to write to us.We look forward to hearing from you!

A Healthcare Mobile App Case Study