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Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so...

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Healthy & Sustainable Food in London www.capitalgrowth.org
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Page 1: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Healthy & Sustainable Food in London

www.capitalgrowth.org

Page 2: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

What’s the Big Idea?

• 2012 new community food growing spaces

• 10 000 people engaged

• 1000 directed to training

• Edible category in London in Bloom

• Influence policy

Page 3: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Space No 49: Christ C of E Primary SchoolSpace No 358: Edible Golden Lane

Page 4: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Capital Growth so far…

• 600 projects given support to date

• Approx 20 000 people involved 

• £200,000 in small grants

• Working with major landowners– 12 councils

– 6 housing associations/ ALMOs

– TfL

Page 5: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Space no 33: Lets Go Lets Grow!Space no. 68: Cranbrook Community Garden

Page 6: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Benefits for projects

Individual projects apply online to receive:‐

• General and specific advice

• London‐wide network of growing spaces

• Access to land advice

• Training, events and signposting

• Part of something bigger!

Page 7: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Benefits for organisations

Agree a joint target and receive:‐• Partnership approach to developing projects• Access to opportunities• Lease/ templates• Publicity – website• Part of growing network

Page 8: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Space no. 53: Styles House “give peas a chance”

Page 9: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

What next for Capital Growth?

• Advocate for urban growers– Policy, planning, developments, enterprise

• More partnerships– H.A’s, CABE, landowners

• More support– Discounts, training, selling produce, local networks,

• Advice– Site visits, factsheets, advice line

Page 10: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Space No 49: Christ C of E Primary School358: Edible Golden LaneSpace No 23: greEn16

Page 11: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

What next for HA’s/LA’s?

‐ Speak to your managers and communities

‐ Identify the potential in terms of land/communities 

‐ Fit with your priorities

‐ Contact Capital Growth Team‐ Sign up

‐ Ideas, support and contacts

Page 12: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

What next for projects?

• Funding – Capital Growth small grants

• Discounts and freebies

• Training & Events

• Volunteers – individual and corporate

• Expertise, information and ideas

Page 13: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Space No 551: Parkside growing plot

Page 14: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

And don’t forget…

• Capital Growth and Sustain

• Master Gardeners & Garden Organic

• Federation of City Farms and Community Gardens

• CABE

• Groundwork

• Each other!!!

Page 15: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Capital Growth at Feast on the Bridge

Page 16: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Edible Estates CompetitionSupporting food growing on housing estates

Page 17: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •
Page 18: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •
Page 19: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Plants and People

Page 20: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Collect and Create

Page 21: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Best Estate Garden

Page 22: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Edible Estates Competition Plants and People Category

Page 23: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •
Page 24: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Edible Estates Competition Collect and Create Category

Page 25: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •
Page 26: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Edible Estates Competition Best Estate Garden Category

Page 27: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •
Page 28: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Decent Homes, Decent Spaces, Decent Food

Edible Estates ConferenceGrowing food, building communities19th October 2010

Peter Neal, Head of Public Space

Page 29: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •
Page 30: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •
Page 31: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

The Value of Public Space

Page 32: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Urban Green Nation: Building the green space evidence baseCommunity Green

using local spaces to tackle inequality and improve health

Page 33: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Danny Woo Community Garden, Seattle

Page 34: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Concrete to Coriander, Birmingham

Page 35: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •
Page 36: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Chic Sheds – Groundwork Lancashire

Page 37: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •
Page 38: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Leisure Gardens, Nærum, Copenhagen

Page 39: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Leisure Gardens, Nærum, Copenhagen

Page 40: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Allotments, Amageræflled, Copenhagen

Page 41: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Venne Lyst Leisure Gardens, Copenhagen

Page 42: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Venne Lyst Leisure Gardens, Copenhagen

Page 43: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Venne Lyst Leisure Gardens, Copenhagen

Page 44: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •
Page 45: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Hulme Community Garden Centre, Manchester

Page 46: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Hulme Community Garden Centre, Manchester

Page 47: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •
Page 48: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

DOTT Middlesbrough Urban Farming Project

Page 49: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

DOTT Middlesbrough Urban Farming Project

Page 50: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Identifies 10 key priorities for change Commit to quality Involve residents Know the big picture Make best use of funding Design for people Support training and skills Maintain high standards Make places feel safe Promote healthy lives Prepare for climate change

Above all, it’s about creating great places where people want to live!

Decent homes need decent spacesAction plan

Page 51: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Decent homes need decent spacesAction plan

Page 52: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Toffee Park, Islington

Page 53: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Thank You

[email protected]

Page 54: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

aiming to bring excellence to the design and management of public spaces in our towns and cities

Page 55: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Identifies 10 key priorities for change Commit to quality Involve residents Know the big picture Make best use of funding Design for people Support training and skills Maintain high standards Make places feel safe Promote healthy lives Prepare for climate change

Above all, it’s about creating great places where people want to live!

Decent homes need decent spacesAction plan

Page 56: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Decent homes need decent spacesAction plan

Page 57: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

All over the country community groups are becoming involved in improving public spaces and often they are acting as the client

Page 58: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Stages of a public space project:

1. Prepare2. Design 3. Construct4. Use

It’s our spaceoutlines the key stages of a project..

Page 59: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

…and provides key questions & checklist of stages.

Page 60: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Typical roles Project leader Project manager Steering group Design champion Design consultant

Other partners – local authority; voluntary sector e.g. Wildlife Trust, Groundwork Trust, Civic Trust…

Prepare – Who to involve?

Page 61: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

A practical toolkit to help plan public space improvements

Spaceshaper adoptees – Riverside, Places for People, Tower Hamlet Homes, Peabody… and more

To find out more www.cabe.org.uk/[email protected]

Spaceshaper

Page 62: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Well used spaces feel safe

Clear sight lines

Clear definition of private and public space

Absence of disrepair and neglect e.g. graffiti, litter etc

•Good maintenance and management are essential to feelings of safety and well being!

Design issues to consider - safety and security

Brunswick Estate

Page 63: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Cars prevent the use of a space especially when the area is designed like a highway

estates need to put people first

encourage reduced speed by small Interventions, such as different surface materials and planting

Cars and parking

Wenlake Estate - after

Wenlake Estate - before

Page 64: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Grass and planting are attractive for all ages

design for mixed use to encourage intergenerational activity

soil, mud and water enable informal play opportunities

increases safety by stimulating more activity in open spaces

Landscaping and food growing

Brunswick Estate - before

Brunswick Estate - after

Page 65: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Helps define an area and gives space a purpose e.g. walk, access to other facilities

provide opportunities for play

equal access for all

Access and play

Page 66: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Putting it all together – the bigger picture

Page 67: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Gambier Estate - before

Page 68: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Gambier Estate - after

Page 69: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

CABE Space – resources

Research and evidence

Guidance on best practice and standards

Direct technical support and advice on public space projects

Skills development and training

www.cabe.org.uk/public-spacewww.parksmatch.org.uk

Page 70: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

[email protected] / 0207 070 6786www.cabe.org.uk

Thank you

Page 71: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •
Page 72: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Michael Michael DownieDownie

Assistant Director, Community InvestmentAssistant Director, Community Investment

Page 73: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Metropolitan Housing PartnershipRegistered Social Landlord (RSL) with 40,000 properties across London, the East Midlands and the East of England.

MHT LondonOwn and manage 18,000 properties across London

Community Investment projects focussed across 4 Core boroughs: Lambeth, Haringey, Enfield, Brent

Page 74: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Where are we now?Where are we now?

• Working on 8 sites developing 51 growing spaces

• Identifying and receiving grants to progress these projects

• Getting residents together to manage the growing spaces

• Providing ongoing support

• Establishing partnership with local organisations to support each group

Page 75: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Incorporates our four Community Investment themes:-

-Developing Young People-Sports, Health & Wellbeing-Social Inclusion-Employment & Training

Why did MHT sign up to Capital Growth?Why did MHT sign up to Capital Growth?

Page 76: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

What have food growing projects achieved for MHT local communitiWhat have food growing projects achieved for MHT local communities?es?

Stimulates interest and understanding in growing and eating own produce

Creates a venue for differing cultural groups to meet up with a common interest

Encourages residents to share their produce with each other

Increased residents’ self esteem and confidence

Page 77: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

What impact is What impact is MHTMHT’’ss involvement in supporting food growing projects having on localinvolvement in supporting food growing projects having on localcommunities?communities?

Reduction in ASB in some areas

Disused and no go areas have been transformed into places where people meet and talk

Local organisations and individuals are linking up to provide support

Residents forming social enterprises

Empowering residents to share their knowledge

Residents report feeling a greater sense of belonging, improved social cohesion

Page 78: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Plans for the futurePlans for the future

Identify and create training programmes to meet the needs of each growing group

Continue to identify growing sites across London

Develop our partnerships with other local organisations to support this initiative

Page 79: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Belinda Porich – Head of London regionNational Housing Federation

Housing associations, their residents and food growing

Page 80: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Whose pumpkins?

Page 81: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Parkside growing plot - Islington

• Circle 33 HA• 47 residents involved• Raised beds for

accessibility• Reduced ASB in area• Funded by Edible

Islington• Supported by

Groundwork

Page 82: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Parkside, Islington – Circle 33

Page 83: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Circle 33 tenants’ spuds!

Page 84: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Bethune Rd, Stoke Newington

• Family Mosaic HA• Resident led –

Melinda & Ray!• Improvements at back

of housing block• Self funded

Page 85: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Bethune Rd, Stoke Newington - Ray

Page 86: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Amhurst Park, Stoke Newington

• Family Mosaic• Rob and his Italian

food!• Plans to expand

Page 87: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Gorton Estate, Manchester

• Affinity Sutton Group• A new allotment site

on previously derelict land

Page 88: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Ringcross Estate - Islington

• Hyde Housing Group• Waste ground behind

community centre• Open garden in

September with free beans!

Page 89: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Before….

Page 90: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Before…

Page 91: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

After…

Page 92: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

After….

Page 93: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Hyde tenants’ tomatoes!

Page 94: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Hyde tenants’ pumpkin!

Page 95: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

The Business Case

• Localism – HA’s place within the

new agenda– A new focus on LA’s

• Safeguarding assets– Pride in place– Less ASB

• Community cohesion– Anchoring communities

Page 96: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Whose pumpkins?....Mine!

Page 97: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

Thank You

[email protected]

020 7067 103907970539187www.housing.org/London

Page 98: Healthy & Sustainable Food in London - Capital Growth Inc. · 2016. 5. 9. · Capital Growth so far… • 600 projects given support to date • Approx 20 000 people involved •

We are committed to:•Treating our customers with respect, courtesy and friendliness•Providing equal and easy access to our services•Improving our speed of response to enquiries•Integrating good customer service into all areas of our work and reviewing this regularly•Enabling our customers to provide feedback easily.

We are always looking for ways to improve our service by listening to our customers and monitoring performance. This charter is our promise to customers regarding the excellent levels of service that you can expect from the Federation.

Our Aiming for Excellence booklet can be downloaded from www.housing.org.uk

We support and promote the work that housing associations do andcampaign for better housing and neighbourhoods. The Federation is committed to providing a professional and responsive service to all customers.

Customer service charter


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