HEAnet Conference - 2014

Chief Executive’s

Strategic Updates

John Boland6th November 2014

Agenda

• Strategy & Organisational Changes

• Shared Services Developments

• IaaS / Cloud Developments

• Future Proofing the Network Capability

• Schools Broadband Milestones

• Delivery & Challenges

HEAnet Strategy & Organisation Changes

Strategic Plan 2014-2016

To realise Ireland's Education and Research Goals

in partnership with our clients

by providing advanced infrastructure and services

Strategic Plan 2014-2016

Continue to be the trusted provider of networking and infrastructure services

Be the preferred broker of cloud and other services to our clients

Be the link that facilitates clients to collaborate on innovative solutions

NETWORK

INFRASTRUCTUREPLATFORM

APPLICATIONSERVICES

BROKERAGE

Layer 2/IP (RMAN) Equipment Upgrade Planning

Schools 100Mb Roll-Out Completion

Backbone Optical Layer Completion

EduStorage Expansion

Carriganore High-Power Data Centre

IaaS Proof-of-Concept

High-Availability Managed Moodle

UCD Webhosting Solution

Vidyo Desktop Conferencing Service

Student Mobile Broadband Deal (with Meteor)

IReL – Irish Research e-Library

Edugate – Standby IdP/Managed IdP/Hosted IdP

2014 Service Layer Highlights

Organisation Structure Developments

New Managed Network Services Structure

Data Centre Colocation

Eduroam IaaS Service

Development EduStorage

Web Hosting Hot Standby Security services System

administration

Events Streaming Video Conferencing

(Desktop, MCU, ISDN, MCU, JVCS)

Media Hosting FileSender

In house software development & quality assurance

Internal Phone system

System & repository administration

Managed Network Services

Brian Boyle

Infrastructure TeamOrla McGann

Hosting Team

Aidan Carty

Multimedia Team

Justin Hourigan

Software Dev TeamBrian McArdle

Brokerage Structure

Contract Management

Edugate Federation

IReLElectonicResources

Services Brokerage

New Brokerage Structure

CTO

Ronan Byrne

Middleware (Edugate)

Glenn Wearen

Contract Management

Garvan McFeeley

IReL

Rita Panhasi

Services Brokerage (Saas / IaaS)

(Virtual Team)

Garvan McFeeley

Robert Hackett

Ronan Byrne

15

20

25

30

35

40

2011 2012 2013 2014

Total Live Agreements

Contract Management

New Client Collaboration Role

• We are appointing a Client Collaboration & Delivery Manager

• This role will report to the Head of Infrastructure and will be a member of the HEAnet Management Team.

• The fundamental objective of this role is to ensure that HEAnet is delivering services that support the business of our clients.

Shared Services Developments

Shared Services: IReL

• IReL – “Irish Research eLibrary” is a nationally funded electronic research library, initially conceived to support researchers in Biotechnology and Information Technology in mid-summer 2004 (STM phase),

• Following on the success of the STM phase, IReL expanded in 2006 to support research in the Humanities and Social Sciences (HSS phase).

• IReL was managed from UCD until Spring of 2014, and came under the HEAnet umbrella in April 2014.

• Full integration with HEAnet in 2015.

IReL Usage Trend 2007-13

0

2

4

6

8

10

12

14

16

2007 2008 2009 2010 2011 2012 2013

Mill

ion

s

E-journals

E-Book

Database

Shared Services: An Chéim

• An Chéim

• New Approach -

• Establishment of new subsidiary company –eduCampus Services Ltd

• Memorandum and Articles of Association agreed by board of HEAnet & An Chéim Board, HEA and DIT.

• Transition Management to New company

• Next Steps

Shared Services

Waterford Data Centre

• HEAnet hosts ICHEC’s ‘Fionn’ Supercomputer

• 10 Cabinets with high-power capacity of between 10 and 30kW per cab

• 10Gb connectivity from the Data centre to HEAnet’s core network

IaaS / Cloud Developments

HEAnet Cloud - Benefits to Clients

• Utility Computing - servers on demand, no procurement, pay as you go, no CAPEX

• Compute power without the hassle of infrastructure

• Ability to control costs in public clouds

• Simpler / transparent cost model vs public cloud providers

• Help clients figure out where the cloud fits – what usecases work

POC - Project Status Update

Next

• POC Open - early 2015 for approx 9 months

• Edugate / Edustorageintegration

• Client onboarding and creating VMs , testing usecases

• Conference workshop/demo

HEAnet Cloud – Working Title

Cloud / Compute

Infrastructure

For Education

Research and

Academia

Moodle as a Service

• A resilient, geographically distributed web platform that is scalable for network, compute and storage capacity;

• Built on virtual machines running Ubuntu Linux and utilising our EduStorage SANs;

• SLA of 99.95% availability;

• NOC support Monday – Friday 9am-5:30pm.

Expanded Web Hosting

• Self-managed Client Portal for hosting small to medium websites;

• Clients can create and manage Databases, Applications (Drupal, Wordpress, MediaWikietc.) all at the click of a button;

• Access can be provided to other stakeholders (including 3rd party developers) with varying levels of authorisation.

Future Proofing the

Network Capability

Optical National Backbone Replacement

and

Resilience Upgrade

National & Dublin Optical Network

100Gbit/s Testing

Replacement MAN Project

RMAN Project

• This project is essential for the future of the network for the next 10 years.

• The existing metro equipment is nearing end of life. Over 10 years old and possibly 12 by the time we finish the project.

• We are seeking €5 Million infrastructure funding from the HEA for this project.

• Project has been approved by the HEA – for presentation to DES , we need to make this happen in 2015-2017.

Current and proposed architecture

Item Current Proposed

Number of devices 260 180

Client facing interfaces 315 140

Operation tools 10 6

Services 1 + 2 5

Optical

Optical

Optical

L2/MPLS

L2/MPLS

L2/MPLS

IP

IP

IP

Optical

Optical

Optical

IP/MPLS

IP/MPLS

IP/MPLS

Current

Proposed

Schools Broadband Delivery

Schools 100 Mbit/s

• Rolling out 100Mbit/s broadband connections to everypost-primary school - on behalf of DCENR & DES.

• HEAnet manage the core network & security services aswell as project-managing the procurement process.

• Fibre & wireless links are provided by: enet, Airspeed,Digiweb, eircom, Vodafone, UPC & Imagine.

• Installation & support services are provided by AgileNetworks.

• The project is now completed with connections delivered toover 800 post-primary school locations

• HEAnet have delivered this programme on behalf of theIrish Government ahead of schedule and under budget.

Schools 100 Mbit/s

• Connecting schools to HEAnet serves to leverage the publicinvestment in the HEAnet education and research networkto date.

• In leveraging this investment, HEAnet are very grateful tothose Higher Education Institutes that are facilitatingaccess to their campus locations

• thus enabling delivery of cost-effective backhaul to schoolsfrom regional areas.

• National transit of schools traffic is also being facilitated byESB Telecoms which underpins a significant portion of theHEAnet backbone.

Schools 100Mbit/s

International

• 30 Gb Geant connectivity for HEAnet

– Cross-border fibre thru Janet

Capability to upgrade to 100Gb

– Commercial provider – 10Gb wavelength

• Geant Association being formed

– Dante & Terena merged into new org

New Board

New CEO

• HEAnet submitting contributions to GN4

Value for Money

Two Approaches

Reporting

Analysis and

model

development

Information

gathering

Qualitative and

Quantitative Report

HEAnet ClientPerspective

Funding BodiesPerspective

Tasks

Qualitative and

Quantitative Report

HEAnet

New Website

www.heanet.ie

www.heanet.ie

Improved user experience– Navigation– Search engine– Prioritised contact information

Compatible with mobile devices

Main content divided into 4 Sections– Network– Services– Projects– Schools

www.heanet.ie/conferences/2014/programme

Governance

Governance Review

• In keeping with Good Governance practice

– Mazars were appointed to undertake Governance Review

• Mazars noted that HEAnet had good governance practices in place

• some improvements required to ensure adequate renewal of Board composition and to facilitate risk management.

• Also improvements required around documentation

– to document governance processes already in existence or to communicate such processes to stakeholders.

Delivery Highlights 2014

• 100Gig Capable Optical Backbone in place

• Planning of Layer2/IP Equipment replacement underway (RMAN Project)

• Primary connections typically 100% available

• All Post-Primary Schools @ 100Mb

• HEAnet Leading NREN in Cloud Developments

• HEAnet now hosting Moodle for DCU, WIT & Mary Immaculate

• HEAnet now hosting UCD’s full website suite

• Edugate now peaking above 100,000 log-ins daily

• IReL merged into HEAnet from 1 April 2014

Challenges

• Client Collaboration & Service Delivery

• Deliver extremely reliable network to support your critical business systems

• Gov Networks Cloud Catalogue

• Brokerage ++ – Contracts/Frameworks/Cloud

• IaaS - When to Build and When to Broker ??

• Demonstrate Value For Money

Future Directions for HEAnet