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Hello fellow NENA Conference Attendees,

The NENA Conference Committee has a superb weekend planned for you in Philadelphia at Temple University.

Attached to this email is a file that includes the Program at a Glance with a detailed timeline of activities. Also, you

will find the Agenda for Sunday mornings NENA Federation meeting and the minutes from the last NENA meeting

held in NYC.

As part of the conference, The American Hotel & Lodging Educational Institute (AHLEI) wants hear from each of us

in order for them to best serve the needs of hospitality educators through textbooks and supplemental resources. They

want to know how you select titles, your preferred content delivery methods, the supplements that work best with your

students, and more. AHLEI will have scheduled two Focus Group sessions; we encourage you to attend ONE of the

sessions:

❖ Friday, March 31, 5:00-6:00 p.m. “What Can We Do For You—We Want to Know”

Loews Philadelphia Hotel, PSFS Room/33rd Floor (just before the opening reception)

❖ Sunday, April 2, 8:15-9:15 a.m. “Educating for the Future—How Do We Get There from Here”

Loews Philadelphia Hotel, PSFS Room/33rd Floor (just before the Legacy Lecture)

You do not need to RSVP to attend a specific Focus Group, please simply plan to attend at least one focus group session.

According to the Weather Channel, Philly will be experiencing 60-degree weather all weekend, with a possibility of

rain showers on Sunday. So, dress to enjoy the spring weather. Please see the next few pages for additional detailed

information regarding the entire weekend. However, please pay special attention if you are planning to participate in

the Friday tours attire is business casual for the tours; however, do not wear jeans as the Union League has a slightly

more formal dress-code compared to Sysco & Aramark. Please also make sure to have your ID with you, as you

will need it for the tours.

Finally, if you are interested in signing up for one of the planned dinners, there is still availability to join the group

going to Sampan. Please email me at (dschweiger@northampton.edu) or text (610-737-9253). There are 5 seats

remaining at the table. Will accept reservations on a first come basis. The group reservations to Amada and Zahav are

full.

See you in Philly to “Pursue Your Educational Happiness”.

In hospitality,

David F. Schweiger

NENA ICHRIE President

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Detailed Tour Information

11:00-12:00p Sysco Warehouse Tour: 600 Packer Avenue, Philadelphia

12:15-1:15pm Lunch at the Reading Terminal Market: 51 N 12th St, Philadelphia, PA 19107

http://readingterminalmarket.org

1:30pm-2:45pm Aramark Global Innovation Tour: 100 Penn Square, Philadelphia

3:00-4:30pm The Union League of Philadelphia Tour: 140 S Broad St, Philadelphia, PA 19102

http://www.unionleague.org

Important Details regarding the tours:

1. Group transportation for the tours is not provided.

2. Dress is business casual (NO jeans please)

a. Sysco is business casual

b. Aramark is business casual

c. NO jeans are permitted at the Union League and a sport coat is preferred for men

3. Please have your Identification with you. You will need to provide that for entrance for the tours.

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Parking for NENA Federation Conference

Temple Main Campus Parking

ADA Accessible

There is a daily rate of $17 per entry in:

Liacouras Garage

1710 N. 15th St

Philadelphia, PA 19121

Entrance is on 15th St.

Driving Direction from Loews Philadelphia Hotel (1200 Market St., Philadelphia PA 19107) to Alter Hall (1801

Liacouras Walk, Philadelphia, PA 19122):

11 min (2.2 miles)

via N Broad St

Head west on Market St. toward N 13th St. (.1 mi)

Use any lane to turn right onto N Juniper St/E Penn Square (432 ft)

N Juniper St/E Penn Square turns slightly left and becomes John F Kennedy Blvd (262 ft)

Use the right 2 lanes to turn right onto N Broad St (1.9 mi)

Turn right onto W Montgomery Ave

Public Transportation

Septa Bus

$2.25 each way

Walk two blocks to Broad Street

Cross the street and take the #4 or #16 Bus to Cecil B. Moore

Septa Subway

$2.25 each way

Walk two blocks to Broad and one block north on Broad to Race & Vince Broad Street (Orange Line) subway.

Take local subway north 3 stops to Cecil B Moore.

Street parking is available on North Broad St. on Temple’s campus. There is metered hourly parking.

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5th Annual Regional Spring Conference

March 31st to April 2nd, 2017

Hosted by Temple University

Program at a Glance

Friday, March 31

Attire: Notch above Business Casual, no jeans please

11:00-12:00p Sysco Warehouse Tour

12:15-1:15pm Lunch at the Reading Terminal Market

http://readingterminalmarket.org

1:30pm-2:45pm Aramark Global Innovation Tour

3:00-4:30pm The Union League of Philadelphia Tour

http://www.unionleague.org

5:00-6:00PM AHLEI Focus Group, Session #1: “What Can We Do For You—We Want to Know”

• Moderators: Stacy Metz & Brenda Moons

Loews Philadelphia Hotel, PSFS Room / 33rd Floor

6:00-7:30PM Welcome Reception

Loews Philadelphia Hotel, Lescaze/33rd floor

• Welcome & Introductions:

o Ceridwyn King, Temple University

o Kathy McCarty, CEO I-CHRIE

o David Schweiger, President NENA Federation

Free night, explore the city of Philadelphia

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Saturday, April 1

7:45am

8:00-8:30 am

Bus Departs Loew’s Hotel

Registration & Breakfast

12th Street Entrance

Temple University, Alter Hall – 7th

Floor

1801 Liacouras Walk

Philadelphia, PA 19122

8:00-8:30am Tours of Fox School of Business Alter Hall, Temple University

8:30-8:45am Welcome and Introductions

• Theresa Lind, NENA Conference Co-Chair

• David Schweiger, President NENA Federation

MBA Commons, 7th Floor, Alter

Hall

8:45-9:45am Opening Speaker: Finding Your Bliss Through Mindfulness

• Cassandra Hale-Hughes, Regional Director of Learning &

Development, Hyatt Hotels

• Introduction by Ronisha Goodwin, Hyatt Hotels

MBA Commons, 7th Floor, Alter

Hall

9:45- 10:00am Break

10:00-11:00am Panel Discussion: Trends in Beverage Tourism

• Moderator: Donna Albano, Stockton University

• Panelists:

• Devon Perry, Visit South Jersey

• Scott Donnini, Auburn Road Vineyards

• Robert K. Clark, Chestnut Run Farm-New Jersey

Pear

MBA Commons, 7th Floor, Alter

Hall

11:00-11:15am

11:15-12:15pm

Break

Poster Presentation Session

Vendor Expo: AHLEI & Virginia Tech University

Undergraduate Commons, 1st Floor

Alter Hall

12:15-1:00pm Lunch Undergraduate Commons, 1st Floor

Alter Hall

1:00-2:15pm Panel Discussion: Emergence of Women in Leadership in

Club Management

• Moderator: Joy Dickerson, Widener University

• Panelists:

• Janine Budzuis, Philadelphia Country Club

• Jennifer Gallagher, The Acorn Club

• Kimberly Brady, Gulph Mills Golf Club

• Mary Dwyer, Manufacturers Country Club

MBA Commons, 7th Floor, Alter

Hall

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2:30-3:45pm Round Table Discussion on High-Impact Educational

Practices

• Moderator: Jeff Lolli, Widener University

• Capstone Courses and Projects

• Collaborative Assignments and Projects

• Undergraduate Student Research

• Diversity/Global Learning

• Service-Learning/Community-Based Learning

• Internships/Co-ops/Externships (distinct practices)

• Panelists:

• Dr. Suzanne Bagnera, Boston University

• Dr. Ajay Aluri, West Virginia University

• Dr. Donna Albano, Stockton University

• Dr. Tracy S. Michaud-Stutzman,

University of Southern Maine

• Dr. Joy Dickerson & Prof. Lisa Reed-Logue,

Widener University

• Dr. Michael O’Fallon & Prof. Theresa Lind,

James Madison University

• Prof. David Jurasinski, SUNY Oneonta

• Dr. Aurora Dawn Reinke, Kendall College

MBA Commons, 7th Floor, Alter

Hall

3:45-4:15pm Refreshment Break MBA Commons, 7th Floor, Alter

Hall

4:15-5:15pm Panel Discussion: The Impact of Meeting and Event Planning

on the Local and Regional Market

• Moderator: Erinn Tucker, Temple University

• Panelists:

• Susan Adelizzi-Schmidt, Suasion Communications

Group

• Sybil Davis, Philadelphia Convention and Visitors

Bureau

• Brittany Benjamin, Coordinator, PHL Diversity -

Philadelphia Convention & Visitors Bureau

MBA Commons, 7th Floor, Alter

Hall

5:15-5:30pm

7:00PM

Award Ceremony

Restaurant Experience in Philly from A to Z, Linda Forristal, Coordinator

Reservations have been previously made via Eventbrite registration

• Amada: 217-219 Chestnut St. PA 19106

• Sampan: 124 S 13th St, Philadelphia, PA 19107

• Zahav: 237 St James Pl, Philadelphia, PA 19106

Free night, explore the city of Philadelphia

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Sunday, April 2

8:00-9:30am Breakfast Loews Philadelphia Hotel,

Howe Room / 33rd Floor

8:15-9:15am AHLEI Focus Group, Session #2

“Educating for the Future—How Do We Get There from

Here”

• Moderators: Stacy Metz & Brenda Moons

Loews Philadelphia Hotel,

PSFS Room / 33rd Floor

9:30-10:30am Legacy Lecture Series, with Caroline Cooper

Moderator: Suzanne Bagnera

Loews Philadelphia Hotel,

Howe Room / 33rd Floor

10:45-12:00pm NENA Federation Meeting Loews Philadelphia Hotel,

Howe Room / 33rd Floor

12:00pm Depart

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NENA Federation Educational Business Meeting Agenda

April 2, 2017

Washington Room

Loews Hotel

Philadelphia, PA

1. Welcome and Introductions by David Schweiger

a. Call to order by David Schweiger

2. Thanks and Recognition by David Schweiger

3. Review and Approval of November Minutes

a. Update from ICHRIE Board Meeting

i. Approval to disband the HEMAR chapter

ii. Change in attendance requirements for BOD positions

iii. Updated ICHRIE website

iv. Develop lists of members for SIGs

v. Comprehensive Organizational Review (COR) (2 year plan)

a. New Mission Statement

To Advance Knowledge in Hospitality & Tourism b. Virtual Forums and Town Halls will be held to focus upon:

* Our Simplified Mission Statement

* Who are our customers?

* What services do we want?

* How should we structure our organization to do this?

* How should we organize our leadership?

4. Reports and/or Comments

a. Vice President- Erinn Tucker

b. Treasurer- Suzanne Bagnera

c. Secretary-Jennifer Forney

d. Directors

i. Tarik Dogru-Director of Research (temporary)

ii. Theresa Lind-Director of Networking

iii. Ronisha Goodwin-Director of Industry services

iv. Shiang Li-Shen-Director of Education (temporary)

v.Rick Lagiewski-Director of Marketing

vi. Paul Bagden- Director of Membership

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5. Legacy Lecture

a. Nomination process for next year

b.Travel Expense; Up to $500.00

6. 2017-2018 Scholarships

a. NENA Promise Award

7. Spring Conference for Next Year

a. Howard Community College

b. RFP’s

c. Conference Location

i. 2019-New England/ Canada

ii. 2020- Mid-Atlantic

iii. 2021- Southern Region

d. Possible dates

i. March 23-25

ii Easter falls on April 1 2018

8. I-CHRIE 2017-Baltimore

a. NENA Involvement

i. Thursday night, 7/27; Spirit Cruise

ii Develop a list of activities for those arriving early and extending their stay

iii. Student volunteers

a. Mon: 7/24- 5 volunteers

b. Tues: 7/25-10 students

c. Wed: 7/26-14 students

d. Thurs: 7/27-11 students

e. Fri: 7/28-11 students

b. Shirts for Conference

i. Order more

9. Future Conference Sites

a. 2018: Palm Springs/Indian Wells, CA

b. 2019: New Orleans

c. 2020: Phoenix

d. 2021: Washington, DC

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10. Alligator Hour

a. plans for 2017

i. cost of event

ii. Location

iii. sustainability of event

11. Nominations- Annette, Joy, & Josette

a. Vice President

b. Secretary

c. Director of Education

d. Director of Research

e. Director of Networking

12. Regional Conference Recap- Erinn Tucker

13. New business

a. Leadership of NENA

i. Sustainability of the Federation

ii. Development of future leaders

iii. Division of Responsibilities

b. Area Consultants

i. Would report to the Director of Membership

ii. Appointed by the board of directors

iii. Proposing 4 area consultants

a. Canada

b. New England

c. Mid-Atlantic

d. Southern Region/Greater DC

c. Director of Conferences

i. works on RFP’s for host sites 3 years out

ii. co-chairs conference with host conference chair

iii. works with host site to guarantee accommodations, F&B

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NENA Federation Educational Business Meeting Minutes

Monday, November 14, 2016

NYU – Gural Conference Room

In attendance: Suzanne Bagnera, Paul Bagden, Betsy Barber, Jennifer Forney, Joy Dickerson, Ronisha Goodwin,

Josette Katz, Rick Lagiewski, Theresa Lind, Jeff Lolli, Tracy Michaud-Stutzman, Robert Nelson, Michale, O’Fallon,

Ruth Lee O’rourke, David Sweiger, Kirstin Tripodi, Joanne Yoo , Erinn Tucker, Fred Mayo, Ernie Boger, Lynn

Minnart, Cliff Whithem, Kristin Lawoureux, Sheryl Kline, Muhammet (RIT): Total: 25

8:30-9:00am Networking with Continental Breakfast

9:00-10:45am Federation Meeting

1. Welcome and Introductions

a. Call to order by David Schweiger at 9:55am

2. Thanks and Recognition

*Thank you to our hosts NYU, and thank you for hosting over the years.

3. Review and Approval of July Minutes

*Fred motion

4. Reports and/or comments:

a. Vice President ‐ Erinn Tucker

-will report when she discusses spring conference

b. Treasurer ‐ Suzanne Bagnera

-Doing well

-Disbanding of the HEMAR Chapter and rolling those funds to

NENA

-Trying to streamline the accounts so we all have a better

understanding

-$24,000 in accounts

-Need to find a way to be able to sustain the Alligator Hour in the

future

-Bob agreed that a nominal fee may help manage the no-shows

-Goal is to have $3500 in sponsorship

c. Secretary ‐ Jennifer Forney

-Attendance

d. Director’s

i. Joanne Yoo– Director of Research

-Working with Ajay to prepare for regional conference

ii.Theresa Lind– Director of Networking

-No formal report

iii. Ruth Lee O’Rourke –Director of Education (temporary)

-Reported has formally stepped down from the board

-ESD Chair

iv. Ronisha Goodwin‐ Director of Industry Services

-Excited about sponsorship for Alligator Hour

v. Rick Lagiewski‐ Director of Marketing

-Will be reaching out to look for sponsorship for the regional

conference in Philadelphia

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vi. Paul Bagden – Director of Membership

-250 active members; 70 inactive members

-trying to solve the inactive membership

-people are appreciating the personal touch

-On committee with other chapters to solve the problem

-Need to show value of membership

-What is the membership structure; Premium membership, 3

members?

5. 2016‐2017 Scholarships: Promise Awards

a. Committee Members

• Suzanne Bagnera

o 2 promise awards; $500

graduate/undergraduate

o $300 collected from 50/50 raffle

• Donna Albano

• Jennifer Forney b. Working on streamlining the process to encourage more applicants

-online process

-flyer will be available to be posted for the department

-trying to increase the flow of applicants

-trying to get message to all members; not just chair and department

heads

-Josette: can we follow-up; offer a recognize students who apply and

faculty that provide references

-Fred: acknowledge students who are nominated not just recipients;

send to those inactive members; announce nominees at the spring

conference

-Sheryl: Please provide university affiliation

c. Time line will remain the same

• February 1st-Call for applicants

• March 31st-Applications due

• May 1st-Official announcement

6. Disbanding of HEMAR

a. Vote by HEMAR members to approve to disband

*Josette Katz, Atlantic Cape Community College makes a motion to

disband HEMAR Chapter

*Fred Mayo, NYU, 2nd Motion

*All

b. Vote by NENA members to recommend disbanding the HEMAR chapter

(recommendation goes to the ICHRIE board)

*Michael motioned to disband HEMAR and receive the funds; Ruth

2nd motion

c. Concern is what is going to happen to $5400

d. Ensure $ will be used for regional conferences

c. Motion to use Hemar money to support wo initiatives: Promise award and NENA

Regional Conference.

i. Sheryl Kline: made motion

ii. Joy Dickerson: 2nd motion

iii. Fred Mayo: Abstain

7. 2017/2018 NENA Board Positions

a. Nominating Committee: Annette Graham, Joy Dickerson

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i. Third person is needed for committee

b. Board Positions

i. Vice President

ii. Secretary

iii.Director of Education

iv.Director of Research

v. Director of Networking

c. Need to fill the Director of Education position for 2016/2017

- passed around the official announcement

-looking for an exuberant person

8. Regional Conference-Philadelphia, PA: “Pursue Your Educational Happiness”

March 31-April 2, 2017: Erinn Tucker

a. Hosted by Temple University:

i. Hotel Block/Rate: Lowes Hotel $189/night; 30 room block

-Discussion for a 2nd hotel or increase room block

b. Conference registration fee

-$99 registration fee

c. Tentative conference schedule: Kick off Friday Afternoon

-Tour 11:30; Aramark Headquarters

-Lunch

-Tour #2

-AHLEF Focus group

-Welcome reception: 530-730pm

-Conference will be industry focused

-Hotel

-Food

-Beverage

-Events

-Saturday Evening: any ideas for an evening function

-Sunday: Stay at Lowes for Breakfast and discussions

-Federation Meeting

d. Legacy Lecture

-Caroline Cooper Confirmed

e. Sponsorships

-Rick is connecting for Sponsorships

-2016: $7500 in Sponsorships

-in not able to donate a monetary amount, consider items for the gift

bags or raffle items

f. Call for posters

-December 9th

g. Next Year’s (2018) conference location

i. Call for RFP’s will be posted soon for 2018 conference

9. ICHRIE Summer Conference: Baltimore 2017

i. Introduction of Lea Dopson, Director of Conferences

-Thanked Sheryl

-Appreciated the enthusiasm in Texas

ii. Establish a host committee

-as a host committee it is their choice how much they would

like to be involved

-Host Committee Request

-David & Theresa: Co-Chair

-Ernie Boger

-Joy Dickerson

-Ruth O’Rourke

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-Jeff Lolli

-Vinny Rege (?)

iii. Pre and post conference tours/things to do in the area

-Has been done in the past benefits

-Baseball games: Camden Yards Tour

-Cultural Tours

-Sugar plantation tour

-Francisis Scott Keys tours

-Cruise Ship Tours

-Museum of Art

-American History Museum

-Get a few packages together; recommend areas outside of

Washington, DC, Annapolis

iv. Thursday night activities/options for attendees

-Maybe 2 or 3 choices for the Free Night

-request alumni groups to attend the activity to a

v. Progress on speakers

-How we learn? Kimo Kipton

-Debbie Harrison: Daughter of Bill Marriott

-History of Marriott

-Discuss Merger

-Chief Diversity officer, HYATT: Arman Pasquini

-Kathy Luger, AHLA

-MICROS/Oracle

-Brand USA

vi. What “flavor” does NENA want to add to the conference (opening

session, awards gala theme, etc.)

-Student Volunteers; 40 -60 ppl

-Stuff bags for the conference

-working with the moderators

-way-finders

-It could be one school; a variety of school, student

organizations

-Are there ways to compensate students?

-Ruth will be the point of contact for schools that are

interested in sending students

10. New Business

-ICHRIE, Director of Education: Joy Dickerson

-Leadership Academy; thoughts? Is it needed?

-Need to make sure we are growing our own from leadership

perspective

-Career Fair at University of Delaware

-Thank you to Ruth for her hard work in Dallas

11. Adjourn

-Motion to adjourn: Joy Dickerson; Kirstin: 2nd