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Help me Help YOU: Getting the most out of your OTM Agents

Date post: 17-Aug-2015
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Help me Help YOU: www.egiusa.com Getting the most out of your Agents
Transcript

Help me Help YOU:

www.egiusa.com

Getting the most out of your Agents

www.egiusa.com

www.egiusa.com

www.egiusa.com

Agenda • Overview • Best Practices • Efficiency • Watchout • Conclusion

www.egiusa.com

Overview • What is an Agent? • Why are Agent best practices important?

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Overview Initiate

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• Naming • Action Sequencing • Saved Conditions / Queries • Error Handling • Logging • Descriptions

Best Practices

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• Naming • Consistent • Intuitive • Static • Versions Control

Best Practices

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• Error Handling • Logging

Best Practices

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• Descriptions

Best Practices

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• Saved Conditions

Best Practices

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• Action Sequencing • 80/20

Best Practices

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• Saved Conditions • If, ElseIf and Else

Efficiency

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• Agent Actions

• Data Type Associations

Efficiency

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• Direct SQL Updates • Variables • Parsing

Efficiency

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• Locking, New Process

Efficiency

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• Duplicate Agents / Events

• Copying for Migration / Change Management

Watch Out!

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• Events

• Saved Condition • SQL

Watch Out!

www.egiusa.com

Conclusion


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