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1Henri de Jongste, Jacksonville, February 2008, [email protected]
International Meetings
Drs. Henri de Jongste
Senior lecturer at FH Dortmund University of Applied Sciences and Arts
Member of SIETAR
Contributor to DIA, www.dialogin.com
4Henri de Jongste, Jacksonville, February 2008, [email protected]
International Meetings
GERMANY
Federal republic in heart of Europe, 16 „Länder“
Federal capital: Berlin
82m inhabitants
Language: German (native language of 105m people)
1990 re-unification: 25% increase in pop., 45% increase in surface area
5Henri de Jongste, Jacksonville, February 2008, [email protected]
International Meetings
GERMANY
Third-biggest economy in the world (after USA, Japan)
Biggest exporter in the world
Founder-member of European Union
Home to Mercedes, Volkswagen, Porsche, SAP, Lufthansa and many, many highly successful SMEs
Henri de Jongste, Jacksonville, February 2008, [email protected] 6
International Meetings
GERMANY
GDP per capita (2006)
Germany $39,650 (19th)
US $45,594 (9th)
Human development index
Germany 22nd
US 12th
7Henri de Jongste, Jacksonville, February 2008, [email protected]
International Meetings
Communication is a social activity
Any act of communication contains propositional information as well as social information
Language use mirrors people’s world view in a given cultureIn intercultural communication different world views and ways of expressing them meet
Own experience in Germany after having grown up in the Netherlands
Interest in those world views => interest in culture and communication
8Henri de Jongste, Jacksonville, February 2008, [email protected]
International Meetings
EMIC APPROACHGerman ideology (a personal view)
Equality
Compartmentalisation
Order/Stability/Control
Perfectionism
Honesty
Henri de Jongste, Jacksonville, February 2008, [email protected] 9
International Meetings
Equality
Equal opportunities for everyone
Horizontal politeness in terms of address
Strong anti-nepotism
No elites unless on the basis of (academic!) merit
Respect for achievement
Striving for consensus among those involved
Generous distribution of written information
Henri de Jongste, Jacksonville, February 2008, [email protected] 10
International Meetings
Compartmentalisation
Strong sense of ownership of objects as well as
tasks/areas of responsibility
Clearly defined borders between territories
Clearly defined borders between responsibilities and
tasks
Strong separation between the professional and the
social
Careful planning even in social life
Henri de Jongste, Jacksonville, February 2008, [email protected] 11
International Meetings
Order/Stability/ControlView of world as fundamentally static/stable Commitment to long-term solutions Dislike of improvisingPreference of clear structuresRespect for expertiseRespect for established methodsRespect for theoriesRespect for rules and plansNeed for detailed preparationResistance to changeConservatism (tendency to be inward-looking), pessimism
Henri de Jongste, Jacksonville, February 2008, [email protected] 12
Humor in International Business Contexts
Honesty
Reliability, trustworthiness (What you say is what you do)Plain speaking rather than diplomacy or humor in workplaceCommitment to objective truth and time indicationsClarity more important than empathyNeed for written recordsExpressed commitment is real commitment
Henri de Jongste, Jacksonville, February 2008, [email protected] 13
Perfectionism
Strong pride in personal achievement, difficulty admitting guiltOpen show of personal ambition and competitivenessRespect for achievementRespect for precision